# Langdock — AI Agents & Assistants

Langdock by Langdock GmbH holds a panel rating of 4/5 from 6 AI judges (category median 3/5), as of 2026-10-28. Provenance: EU-Made; sovereignty: not determined.

- Vendor: Langdock GmbH (https://langdock.com)
- Category: [AI Agents & Assistants](https://whats-best.ai/software/ai-agents.md)
- Provenance (editorial classification): EU-Made
- Canonical page: https://whats-best.ai/software/ai-agents/langdock
- Alternatives: https://whats-best.ai/software/ai-agents/langdock/alternatives ([markdown](https://whats-best.ai/software/ai-agents/langdock/alternatives.md))
- Data as of: 2026-10-29 · evaluated 2026-10-28 · oldest source captured 2026-10-26

**AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology

## At a glance

- Vendor: Langdock GmbH
- Headquarters: Not stated on the vendor’s pages as of 26 Oct 2026
- Data hosting: Default not stated; pages mention Europe [S1]
- Free plan: Not stated on the vendor’s pages as of 26 Oct 2026

## The panel's verdict

Langdock is an AI workspace from Langdock GmbH of Berlin offering chat, agents, workflows and a 40-plus-model API; the bench scored it 7 to 9 across its seven criteria. Its strongest area is processing and models at 8–9: EU-only inference by default, data at rest in EU data centres even for global models, bring-your-own-key and own-cloud or on-premises deployment — and it drew the bench's only 9, from the skeptic. Data use and training, agent capabilities and sovereignty sit at 8: contractual no-training terms, an automatically concluded data processing agreement with 30-day post-termination deletion, human confirmation on agent action nodes, and Azure Frankfurt hosting with a published subprocessor list, though we found no public information on ownership. Integrations and knowledge scored a flat 7, with admin and access and pricing transparency at 7–8: we found no public information on exportable audit logs, per-model inference regions, abuse-monitoring terms beyond the Azure models, or fair-use quantities and overage rates. The flagged split check flagged nothing; no criterion spread more than one point.

**Speaks for it:**
- Contractual no-training terms cover Langdock and every model provider it engages, with a data processing agreement concluded automatically.
- EU-only processing is the default, and data at rest stays in EU data centres even when a global-deployment model is selected.
- MCP support is deep: a directory of 79 officially operated remote servers, custom MCP servers with OAuth or API-key auth, and apps rendered in a sandboxed iframe.
- Agent action nodes run only after human confirmation, with versioned publishing and pass-or-fail compliance checks on every new agent version.
- Published prices cover the €23.20 Standard seat, the €99.00 Business Max seat per user per month, €449.00 per workspace per month with 40,000 workflow runs, and per-token API rates.

**Held against it:**
- We found no public information on exportable audit logs or streaming to a SIEM.
- Zero-data-retention abuse monitoring is documented only for the Azure-hosted models.
- We found no public information on the inference region of each individual model.
- We found no public information on fair-use quantities or overage rates, and Enterprise pricing is on request.
- We found no public information on evaluation of agents against test sets before release.

**Best for:**
- You are an EU-based company that needs EU-only processing by default, contractual no-training terms and an automatically concluded data processing agreement.
- You want model choice — forty-plus models through one API — with bring-your-own-key so the workspace runs only on models you configure yourself.
- You are deploying agents that take real actions in connected tools and need human-confirmation gates plus an admin console to approve, flag or disable them.
- You run at enterprise scale and want dedicated deployment — single tenant from 2,000 seats, own cloud or on-premises from 5,000.

**Avoid if:**
- Your intended use is prohibited or classified as high-risk under the EU AI Act; the terms of use bar these uses.
- You must compute your full annual cost in advance; we found no public information on fair-use quantities or overage rates, and Enterprise pricing is on request.

## Scores by judge and criterion

Scores out of 5, each judge scoring independently against the published rubric (v1). "n/r" = not rated: the vendor publishes no price, or the judge found no public information on that criterion.

| Criterion | The Head of IT | The Data Protection Officer | The Automation Lead | The Customer-Service Director | The Works Council Member | The Skeptic |
| --- | --- | --- | --- | --- | --- | --- |
| Data use, training & retention | 4/5 | 4/5 | 4/5 | 4/5 | 4/5 | 4/5 |
| Models & processing location | 4/5 | 4/5 | 4/5 | 4/5 | 4/5 | 4.5/5 |
| Admin, identity & access controls | 3.5/5 | 3.5/5 | 4/5 | 3.5/5 | 3.5/5 | 3.5/5 |
| Integrations, connectors & knowledge | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 |
| Agent capabilities & guardrails | 4/5 | 4/5 | 4/5 | 4/5 | 4/5 | 4/5 |
| European sovereignty | 4/5 | 4/5 | 4/5 | 4/5 | 4/5 | 4/5 |
| Pricing transparency | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 4/5 |
| **Weighted verdict** | **4/5** | **4/5** | **4/5** | **4/5** | **4/5** | **4/5** |

### The judges

- **The Head of IT** (v1.0): Has to roll an AI assistant out to eight hundred staff without a second shadow-IT wave. Wants SSO and SCIM, groups that decide who gets which model, agent and connector, answers that respect SharePoint permissions, audit logs for the SIEM, and a deployment option that is not "trust us".
- **The Data Protection Officer** (v1.0): Signs the DPA and gets asked where a prompt goes. Wants every model provider named as a subprocessor with its region, training excluded for all of them, retention the company controls, and an EU-only switch that also covers agents and connectors — not just the chat window.
- **The Automation Lead** (v1.0): Builds the agents that file tickets, draft offers and chase approvals across the ERP, CRM and wiki. Wants tools and actions with scoped permissions, MCP and an API, approval steps before anything is sent, run logs, and a way to test an agent before the whole company uses it.
- **The Customer-Service Director** (v1.0): Runs a contact centre with forty agents and wants half the routine calls and chats answered by an AI agent. Wants handover to a human with the full context, actions in the order and ticket systems, evaluation before go-live, and a price per conversation the CFO can forecast.
- **The Works Council Member** (v1.0): Has a co-determination right the moment a tool can monitor staff, and an AI assistant logs every prompt. Wants usage reports that can be aggregated or pseudonymised, prompt logging rules set out in writing, a human approving what agents do to colleagues, and no training on staff input.
- **The Skeptic** (v1.0): Has read "European AI" on a wrapper that sends every prompt to a US model, "agents" that are saved prompts, and "we never train on your data" with no word on the model provider behind it. Asks which model answers, where it runs, what it may do unsupervised, and what a thousand seats cost.

## European sovereignty — proven facts

Built only from facts on the vendor's own pages; a dimension we could not prove is left open, never scored as zero. Headline: not determined.

| Dimension | Finding | Points | Source |
|---|---|---|---|
| Legal entity | Not determined | — | — |
| Ownership | Not determined | — | — |
| Data residency | Not determined | — | — |
| Subprocessors | Not determined | — | — |

## Key facts

Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources).

**Compliance**
- Audit attestations: ISO 27001 · SOC 2 Type II [S9]
- Certifications: ISO 27001 · SOC 2 Type II [S1]
- Certifications: ISO 27001 · SOC 2 Type II [S2]
- Certifications: yes · yes [S3]
- Certifications: yes · yes [S7]
- Certifications claim: yes · yes [S9]
- Documents: ISO 27001:2022 Official Certificate · ISO 27001:2022 Surveillance Audit Report · SOC 2 Type II Report · Langdock AVV/DPA · Langdock Data Flow · Langdock DORA Addendum · Professional Secrecy Holder Addendum (Zusatzvereinbarung für Berufsgeh… [S5]
- Dora: yes [S5]
- DPA: yes · yes [S5]
- DPA automatic: https://langdock.com/dpa · yes · yes [S7]
- Encryption: AES-256 · TLS 1.2+ [S4]
- External dpo: yes [S9]
- GDPR: yes · yes [S1]
- GDPR: yes [S4]
- GDPR: yes · yes [S3]
- GDPR: yes [S6]
- GDPR: yes [S5]
- GDPR: yes [S7]
- GDPR EU deployment: yes · yes [S2]
- Internal controls: 50 · yes [S5]
- ISO 27001: yes · yes [S6]
- ISO 27001: yes [S4]
- ISO 27001: ISO 27001:2022 · yes [S5]
- Mcp apps auditable rpc: yes [S15]
- Mcp apps confirmation gate: yes [S15]
- Mcp apps no sanitization: no [S15]
- Mcp apps resource restriction: yes [S15]
- Mcp apps sandbox: yes [S15]
- No model training: no [S4]
- Penetration testing: independent third party · yes [S4]

**Data**
- Agent deletion files: remain · deleted during later overnight cleanup · read only [S10]
- Backup customer responsibility: yes [S7]
- Breach notification: no · yes [S9]
- Bring own keys: yes [S5]
- Byok usage export: BYOK workspaces get detailed cost/token data in Usage Export; Analytics shows estimated USD model cost [S11]
- Chat deletion files: immediately · deleted during later overnight cleanup · remain [S10]
- Chat retention admin configurable: chats unused for defined period deleted automatically · yes [S10]
- Deletion: yes · yes [S4]
- Deletion after termination days: 30 [S9]
- Deletion on exit: yes [S5]
- Export during term: yes [S9]
- File storage locations: Recent Files · chats · Agents · Folders · Knowledge bases [S10]
- Folder deletion files: creator's Library · no [S10]
- Independent deletion requests: rectification of account/profile data · deactivation/deletion of user account and exclusively associated data [S9]
- No training: no [S5]
- Processing categories: user account data · content data · configuration data · usage data · integration data · recordings and transcription data · analytics data [S9]
- Subject request automation: yes [S9]
- Telemetry anonymized: yes [S7]
- Usage export access: yes · yes [S11]

**Hosting**
- Azure abuse monitoring disabled: yes · yes [S7]
- Azure frankfurt: Frankfurt · yes [S7]
- Bring your own cloud: yes · 5000 [S4]
- Default region: EU/EEA [S9]
- Deployment options: managed cloud · own cloud · on-prem [S2]
- Deployment options: yes · yes · yes [S3]
- Deployment options: yes · yes · yes [S6]
- Deployment options: managed cloud · own cloud · on-prem [S7]
- EU deployment: yes [S6]
- EU hosting: yes [S4]
- EU only default: customer must actively choose AI models with global deployment · yes [S5]
- EU servers: yes [S7]
- Location: Europe [S1]
- Multi tenant saas: EU · Microsoft Azure [S4]
- On premise: yes · 5000 · Kubernetes via Helm charts [S4]
- Provider: Germany · Microsoft Azure [S5]
- Single tenant saas: yes · 2000 [S4]
- Third country transfer customer instruction: yes [S9]

**Integrations**
- A2a protocol: yes [S15]
- Addins: yes · yes · yes · yes [S3]
- Byok: yes [S4]
- Docunest requirement: docunest Premium-Tarif plus freigeschaltete KI-Anbindung [S16]
- Jamie requirement: Pro · Team · Enterprise [S16]
- Langdock docs cloud default: yes · Ein dediziertes Deployment enthält sie nicht. [S16]
- Langdock docs mcp: Search docs · yes · https://docs.langdock.com/mcp [S16]
- Langdock docs services fallback: https://services.langdock.com/docs/mcp [S16]
- Mcp apps sdk: @modelcontextprotocol/ext-apps · React · Vue · Svelte · Solid · Preact · vanilla JavaScript [S15]
- Mcp connection: yes [S15]
- Mcp directory: yes · yes [S15]
- Third party tools: document management · email · communication tools · ticketing systems · yes [S7]
- Unified API: yes [S4]
- Wisprflow restriction: Enterprise · HIPAA [S16]

**Legal**
- Address: 10405 · Berlin · Greifswalder Strasse 212 · Germany [S1]
- Address: 10405 · Berlin · Greifswalder Strasse 212 · Germany [S4]
- Address: Berlin · Greifswalder Strasse 212 · Germany · 10405 [S3]
- Address: 10405 · Berlin · Greifswalder Str. 212 · Germany [S6]
- Copyright: commercial reuse requires prior written consent of Langdock GmbH [S6]
- Documents: privacy policy · DPA · terms & conditions [S4]
- DPA address: Greifswalder Strasse 212, 10405 Berlin, Germany [S9]
- DPA entity name: Langdock GmbH [S9]
- DPA german binding: yes [S9]
- DPA transfer mechanism: yes [S9]
- DPA version: 2.1 [S9]
- Entity: Langdock GmbH [S1]
- Entity: Langdock GmbH · Greifswalder Strasse 212, 10405 Berlin, Germany [S2]
- Entity: Langdock GmbH [S4]
- Entity: Langdock GmbH [S3]
- Entity: Langdock GmbH [S5]
- Entity: Langdock GmbH · Greifswalder Str. 212, 10405 Berlin [S8]
- Entity: 10405 · Berlin · Langdock GmbH · Greifswalder Str. 212 [S7]
- Entity name: Langdock GmbH [S6]
- German version binding: German [S7]
- Jurisdiction: Berlin, Germany · Germany [S7]
- Liability cap: 12 months license fee [S7]
- Register: Local Court Berlin (Charlottenburg) · HRB 254499 [S6]
- Terms amendment procedure: 4 · 4 [S7]
- Terms version: 2.1 [S7]
- VAT id: DE361952314 [S6]
- Vulnerability disclosure: yes [S4]

**Pricing**
- Annual discount: 20 [S3]
- Billing model: yes · yes [S7]
- Business max seat: yes · 99 · 5 [S3]
- Business standard seat: yes · 23.2 [S3]
- Business user limit: 1000 · yes [S3]
- Byok billing: yes · yes [S11]
- Byok switching: BYOK selectable when upgrading from trial to paid plan; switching later requires contacting Langdock [S11]
- Chat agents no usage cost: no [S3]
- Currency and VAT: EUR · no [S7]
- Enterprise plan: 1000 · custom · yes [S3]
- Free trial: 7 · no [S1]
- Free trial: 7 · yes · no [S2]
- Free trial: 7 · no [S4]
- Fx conversion: daily market rate at usage event [S7]
- Governance addon location: billing settings [S14]
- Governance after free period: per_user_addon · seat_count · monthly_or_annual_billing · yes [S14]
- Governance billing: yes · yes [S3]
- Governance features: agent review/approve/flag/disable; EU AI Act, GDPR & security rule templates; automated checks on agent updates; skill governance; integration & action governance [S3]
- Governance free period: 2027-01-01 · yes · 2.8 [S3]
- Governance free until: 2027-01-01 · yes [S14]
- Included models: Model costs covered by per-seat price, all models available, no setup [S11]
- Invoice terms: 14 [S7]
- Midterm user addition: yes · yes [S7]
- Pilot paid option: yes [S7]
- Renewal pricing: yes · yes [S7]
- Termination notice annual: 14 [S7]
- Termination notice monthly: 7 [S7]
- Trial: 7 · no [S3]
- Trial: yes · 7 [S7]

**Product**
- Action confirmation: yes · Action nodes support Human Confirmation so the action runs only after approval [S18]
- Addons: AI governance · meeting transcription · code generation · custom applications [S7]
- Agent access channels: langdock_platform · slack · microsoft_teams [S2]
- Agent builder capabilities: yes · yes [S17]
- Agent builder configurable details: name, description, emoji icon, conversation starters [S17]
- Agent builder edits existing agents: yes [S17]
- Agent builder form fields: switch input type to form and generate fields [S17]
- Agent builder knowledge: attaching files and knowledge sources [S17]
- Agent builder live refinement: chat refinements apply live; manual editing of any field works on the same configuration [S17]
- Agent builder model settings: model, creativity, behavior when limits reached [S17]
- Agent builder not shared scheduling: no · no [S17]
- Agent builder publish version1: builder publishes v1 after first configuring turn; later edits remain drafts until published [S17]
- Agent builder purpose: Chat interface for creating and editing agents from natural-language descriptions [S17]
- Agent builder skills actions: yes · integration actions and workflows [S17]
- Agent builder subagents: attaching other agents for delegation [S17]
- Agent builder template unavailable dedicated: no [S17]
- Agent builder test toggle: Build and Test toggle switches between builder chat and test conversation [S17]
- Agent builder working folder: set or remove the folder the agent can write files into (requires edit access) [S17]
- Agent sharing: yes [S2]
- Agents: Custom AI agents for recurring tasks [S1]
- Agents definition: Agents are configurable chatbots that keep saved context (documents + instructions) for recurring tasks [S2]
- AI output disclaimer: no [S7]
- API GDPR hosting: yes · yes [S3]
- API model count: 40 [S3]
- API model sonnet: Sonnet 4.6 · 2.68 · 13.38 [S3]
- API models: GPT-5.5 · 4.91 · 29.44 [S3]
- Auto mode: yes [S12]
- Availability SLA: 99 [S7]
- B2b only: yes [S7]

**Subprocessors**
- Aws: Amazon Web Services (AWS) · AI Provider · EU [S5]
- Aws global processing location: worldwide including US [S9]
- Azure: Microsoft Azure · Hosting & AI Provider · EU [S5]
- Azure global processing location: other Microsoft data zones including US · EU [S9]
- Gcp: Google Cloud · AI Provider · EU [S5]
- Openai: OpenAI Ireland Ltd · AI Provider · EU [S5]
- Sentry transfer: EU-U.S. DPF · UK Extension · Swiss-U.S. DPF · EU & UK SCCs · Swiss Addendum · EU [S9]

**Support**
- Designated channels: designated support channels [S7]
- Documentation: yes [S1]
- Documentation: yes [S2]
- Fair usage policy: yes [S12]
- Languages: support@langdock.com · German · English [S6]
- Trust center: yes [S4]

114 more facts on the canonical page: https://whats-best.ai/software/ai-agents/langdock

## Questions

### Is Langdock European?

Yes. whats-best.ai classifies Langdock as EU-Made.

### Where does Langdock store data?

The default storage location for customer data is not stated on the vendor’s pages as of 26 Oct 2026. The vendor’s pages mention Europe as hosting location, per [the vendor’s page captured 26 Oct 2026](https://whats-best.ai/evidence/10799).

### Does Langdock have a free plan?

Not stated on the vendor’s pages as of 26 Oct 2026.

### What are the best alternatives to Langdock?

As of 28 Oct 2026, the panel rates [Dust (3.5/5)](https://whats-best.ai/software/ai-agents/dust), [Unique AI (3.5/5)](https://whats-best.ai/software/ai-agents/unique-ai) and [Omnifact (3.5/5)](https://whats-best.ai/software/ai-agents/omnifact) highest among the other 15 AI Agents & Assistants products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [Dust](https://whats-best.ai/software/ai-agents/dust) (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [Langdock alternatives](https://whats-best.ai/software/ai-agents/langdock/alternatives).

## Head-to-head

- [Langdock vs Claude for Work](https://whats-best.ai/compare/claude-for-work-vs-langdock.md)
- [Langdock vs nele.ai](https://whats-best.ai/compare/langdock-vs-nele-ai.md)

## What this page leaves out

- 9 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 9 subprocessors facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 1 compliance fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 2 sovereignty dimensions could not be confirmed on the vendor’s own pages and are shown as unknown.

## Sources

- [S1] Vendor homepage: https://langdock.com/ (checked 2026-10-26)
- [S2] Features page (agents): https://langdock.com/products/agents (checked 2026-10-26)
- [S3] Pricing page: https://langdock.com/pricing (checked 2026-10-26)
- [S4] Security page: https://langdock.com/security (checked 2026-10-26)
- [S5] Trust center: https://trust.langdock.com/ (checked 2026-10-26)
- [S6] Legal notice: https://langdock.com/imprint (checked 2026-10-26)
- [S7] Terms of service: https://langdock.com/terms (checked 2026-10-26)
- [S8] Privacy policy: https://langdock.com/privacy-policy (checked 2026-10-26)
- [S9] Data use, training & retention — found from sitemap: https://langdock.com/dpa (checked 2026-10-26)
- [S10] Data use, training & retention — found from sitemap: https://docs.langdock.com/en/using-langdock/troubleshooting/faq/data-retention-for-files (checked 2026-10-26)
- [S11] Models & processing location — found from sitemap: https://docs.langdock.com/en/admin/byok/byok (checked 2026-10-26)
- [S12] Models & processing location — found from sitemap: https://docs.langdock.com/en/using-langdock/models-and-limits/models (checked 2026-10-26)
- [S13] Admin, identity & access controls — found from sitemap: https://docs.langdock.com/en/admin/security/saml/saml (checked 2026-10-26)
- [S14] Admin, identity & access controls — found from sitemap: https://docs.langdock.com/en/admin/governance/overview (checked 2026-10-26)
- [S15] Integrations, connectors & knowledge — found from sitemap: https://docs.langdock.com/en/using-langdock/integrations/mcp-ui (checked 2026-10-26)
- [S16] Integrations, connectors & knowledge — found from sitemap: https://docs.langdock.com/de/using-langdock/integrations/mcp-directory (checked 2026-10-26)
- [S17] Agent capabilities & guardrails — found from sitemap: https://docs.langdock.com/en/using-langdock/agents/agent-builder (checked 2026-10-26)
- [S18] Agent capabilities & guardrails — found from sitemap: https://docs.langdock.com/de/using-langdock/workflows/fundamentals/human-in-the-loop (checked 2026-10-26)

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Cite as: whats-best.ai, "Langdock — AI Agents & Assistants", AI panel analysis, as of 2026-10-29. https://whats-best.ai/software/ai-agents/langdock

Corrections: https://whats-best.ai/correct/1025?target=page