# Terminland — Appointment Scheduling Terminland by Terminland GmbH holds a panel rating of 2.5/5 from 6 AI judges (category median 3/5), as of 2026-10-29. Provenance: EU-Made; sovereignty: not determined. - Vendor: Terminland GmbH (https://www.terminland.de) - Category: [Appointment Scheduling](https://whats-best.ai/software/appointment-scheduling.md) - Provenance (editorial classification): EU-Made - Canonical page: https://whats-best.ai/software/appointment-scheduling/terminland - Alternatives: https://whats-best.ai/software/appointment-scheduling/terminland/alternatives ([markdown](https://whats-best.ai/software/appointment-scheduling/terminland/alternatives.md)) - Data as of: 2026-11-04 · evaluated 2026-10-29 · oldest source captured 2026-10-28 **AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology ## At a glance - Vendor: Terminland GmbH - Headquarters: Not stated on the vendor’s pages as of 28 Oct 2026 - Data hosting: Not stated on the vendor’s pages as of 28 Oct 2026 - Free plan: Not stated on the vendor’s pages as of 28 Oct 2026 ## The panel's verdict Terminland is an online appointment booking system from Terminland GmbH of Wiesbaden, strongest in the scoring on pricing transparency at 7 to 8: three tiers at 14,90 €, 29,90 € and 59,90 € a month, itemised add-ons, free setup, a one-month minimum term, two weeks' notice to month end and a 30-day trial, all excluding 19% VAT. Weakest is team scheduling at 3 to 4: users, user groups, branches and single sign-on via Microsoft Azure AD are listed, but we found no public information on how a booking is distributed among staff. Four of six judges scored calendar and availability 4, in a range of 4 to 6: two-way synchronisation with Google Calendar and MS Exchange/Outlook 365 is documented as a 6,90 € add-on, while buffers, minimum notice and working hours are not. Booking experience spans 4 to 6, the lower score tied to missing reschedule and cancel links. Sovereignty spans 5 to 7; judges found no public information on webhooks, CRM connections, a booking export, or the providers behind SMS, email and payments. **Speaks for it:** - Public price list states three tiers at 14,90 €, 29,90 € and 59,90 € a month, itemised add-ons, free setup and a 30-day trial. - Customers book around the clock from PC, tablet or smartphone in direct-booking or request-with-confirmation mode, with group appointments and a BITV 2.0 accessibility claim. - Two-way synchronisation with Google Calendar and MS Exchange/Outlook 365 is documented, alongside a resource-management add-on. - Email confirmations and email and SMS reminders are documented, with SMS priced at tiers up to 200 messages a month (13,80 €). - The vendor's homepage states servers are hosted by EQUINIX in Germany on 100% green power, with Terminland GmbH registered at the Wiesbaden district court. **Held against it:** - We found no public information on how bookings are distributed among staff — round-robin, any-available or routing — so team scheduling scores 3 to 4. - Beyond the two-way sync, we found no public information on buffers, minimum notice, working hours with exceptions, or checking several calendars per person. - We found no public information on customer reschedule or cancel links, on embedding the booking page in your own website, or on time-zone handling. - The online payment function is a 6,90 € add-on, but we found no public information on the provider behind it, deposits, enforced cancellation deadlines, no-show fees or waiting lists. - Only monthly prices are shown — no annual pricing or payment-processing fees — and larger SMS volumes and increased appointment volume are on request. **Best for:** - You run a solo or small service business and want every price published before you sign — pricing transparency scores 7 to 8. - Your customers book evenings and weekends and you rely on email and SMS reminders to reduce no-shows. - You serve German-speaking clients and want a Wiesbaden-registered vendor whose homepage states EQUINIX hosting in Germany on 100% green power. - You run seminars or events and need group appointments with booking questions allowing unlimited answers per question. **Avoid if:** - You must route inbound bookings across a team automatically — team scheduling scores 3 to 4, and each additional appointment plan carries its own charge of 6,90 € to 18,90 €. - You need to compute a full annual cost up front — only monthly prices are shown, and increased appointment volume is on request. - Your no-show defence depends on deposits or cancellation deadlines the system enforces — the online payment add-on is priced at 6,90 € but its provider is not named. - You must verify security certification or the SMS, email and payment subprocessors before signing — we found no public information on either, and sovereignty scores span 5 to 7. ## Scores by judge and criterion Scores out of 5, each judge scoring independently against the published rubric (v1). "n/r" = not rated: the vendor publishes no price, or the judge found no public information on that criterion. | Criterion | The Practice Owner | The Salon Owner | The Sales Team Lead | The Independent Consultant | The Data Protection Officer | The Skeptic | | --- | --- | --- | --- | --- | --- | --- | | Booking page & client experience | 2/5 | 3/5 | 3/5 | 2.5/5 | 3/5 | 3/5 | | Calendar sync & availability rules | 3/5 | 2.5/5 | 2/5 | 2/5 | 2/5 | 2/5 | | Team, staff & location scheduling | 2/5 | 2/5 | 1.5/5 | 2/5 | 2/5 | 2/5 | | Reminders, payments & no-show protection | 2.5/5 | 2.5/5 | 2/5 | 2.5/5 | 2.5/5 | 2/5 | | Integrations, API & data export | 3/5 | 3/5 | 2.5/5 | 2.5/5 | 2.5/5 | 2.5/5 | | European sovereignty | 3/5 | 3/5 | 2.5/5 | 3.5/5 | 3/5 | 2.5/5 | | Pricing transparency | 3.5/5 | 3.5/5 | 3.5/5 | 4/5 | 3.5/5 | 3.5/5 | | **Weighted verdict** | **2.5/5** | **2.5/5** | **2.5/5** | **2.5/5** | **2.5/5** | **2.5/5** | ### The judges - **The Practice Owner** (v1.0): Runs a physiotherapy practice with six therapists, two treatment rooms that must not be double-booked, and a front desk that spends its mornings on the phone. Wants patients to book and reschedule online, SMS reminders that cut the no-shows, rooms and therapists checked together, and patient data that stays in Europe under a data processing agreement the practice can show. - **The Salon Owner** (v1.0): Owns two hair and beauty salons with eleven stylists and a Saturday that is booked out by Wednesday. Wants every service with its own duration and price on one booking page, clients who pick their stylist, a deposit for colour appointments, a fee when someone does not show, and a monthly bill that does not grow with every chair. - **The Sales Team Lead** (v1.0): Leads fourteen account executives in three time zones and gets every demo request from the website. Wants inbound demos routed by company size and region, round-robin that is fair and can be checked, two-way sync with Outlook and Google so nobody is double-booked, a video link in every invite, and the booking written into the CRM before the call starts. - **The Independent Consultant** (v1.0): Sells coaching sessions and workshop days on her own and books clients from Germany, Austria and Switzerland. Wants a booking page that looks like her own website, payment taken when the session is booked, a buffer after every call, her private calendar respected, reminders she never has to send herself, and a price that makes sense for one person. - **The Data Protection Officer** (v1.0): Signs off booking tools for a group of medical and legal practices, where an appointment alone reveals who is a patient or a client. Wants the contracting entity and hosting named, every subprocessor listed down to the SMS gateway and the email service, calendar access limited to what booking needs, and bookings and customer records that can be exported and deleted on request. - **The Skeptic** (v1.0): Has seen "free forever" booking pages that put the vendor's logo in front of every client, SMS reminders that turn out to be credits sold separately, round-robin and payments locked in the top tier, and calendar sync that reads far more than free and busy. Reads the price list for what scales per seat, the subprocessor list for where the reminders are sent from, and asks how the bookings get out again. ## European sovereignty — proven facts Built only from facts on the vendor's own pages; a dimension we could not prove is left open, never scored as zero. Headline: not determined. | Dimension | Finding | Points | Source | |---|---|---|---| | Legal entity | Not determined | — | — | | Hosting location | Not determined | — | — | | Hosting options | Not determined | — | — | | Open source | Not determined | — | — | | Data processing agreement | Not determined | — | — | | Transfer impact assessment | Not determined | — | — | ## Key facts Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources). **Compliance** - Data portability: yes [S5] - Tls encryption: yes [S5] - US data transfer: EU Standard Contractual Clauses + EU-US Data Privacy Framework certification of Google [S5] **Data** - Cookies used: session · persistent · first-party · third-party · yes [S5] - Customer contract data: after contract end and statutory retention periods · Art. 6 Abs. 1 lit. b DSGVO [S5] - Deletion rights: yes [S5] - Server log files: browser type/version · OS · referrer URL · hostname · request time · IP address · no [S5] **Hosting** - Provider: Deutschland · EQUINIX [S1] **Integrations** - Rest API: yes [S2] - Rest API: no · 6.9 · yes [S3] - SSO azure ad: no · 6.9 · yes [S3] - Tlsoap API: yes [S2] - Voice API: yes [S2] **Legal** - Copyright: Terminland GmbH · 13.07.2026 [S5] - Data processing agreements: yes [S5] - Entity: Kreuzberger Ring 44a, 65205 Wiesbaden · Terminland GmbH [S1] - Entity: Terminland GmbH · Kreuzberger Ring 44a, 65205 Wiesbaden [S2] - Entity: Terminland GmbH · Kreuzberger Ring 44a, 65205 Wiesbaden [S3] - Entity name: Terminland GmbH · Kreuzberger Ring 44a, 65205 Wiesbaden [S4] - Founded year: 13.07.2026 · 2003 [S4] - GDPR legal bases: Art. 6 Abs. 1 lit. a DSGVO · Art. 6 Abs. 1 lit. b DSGVO · Art. 6 Abs. 1 lit. c DSGVO · Art. 6 Abs. 1 lit. f DSGVO · § 25 Abs. 1 TDDDG [S5] - Register: AG Wiesbaden · B 30709 [S4] - Retention policy: stored until purpose ceases; deletion on request or revocation unless legal retention periods apply [S5] - VAT id: DE 321264674 [S4] **Pricing** - Additional plan: 6.9 · 12.9 · 18.9 [S3] - Cancellation notice: end of contract month · 2 [S2] - Cancellation notice: 2 · 2 · 2 · yes [S3] - Increased volume: yes [S3] - Max terminplans unlimited: unlimited [S2] - Min contract term: 1 [S2] - Min contract term: 1 · 1 · 1 [S3] - Model: yes · yes [S4] - Monthly fee: 14.9 · 29.9 · 59.9 · 1 [S3] - Plans included terminplans: 1 [S2] - Setup fee: 0 [S3] - Trial risk free: Easy · Profi · 30 [S2] - Valid from: 2025-12-01 · 19 · no [S3] **Product** - Availability: 24/7 [S1] - Barrierefrei bitv: BITV 2.0 [S2] - Booking channels: PC · Tablet · Smartphone [S2] - Branches: yes [S2] - Calendar sync: 6.9 · 6.9 · yes [S3] - Corporate booking: no · 6.9 · yes [S3] - Corporate customer booking: yes [S2] - Cost savings: 90 [S1] - Custom layout: Custom layout adaptable to corporate design [S2] - Customer database: yes [S2] - Description: Industry-independent online appointment booking system; customers book 24/7 including evenings and weekends [S4] - Direct booking mode: yes [S2] - Double optin: yes [S2] - Exchange outlook sync: yes [S2] - Extensive customizing: yes [S2] - Google calendar sync: yes [S2] - Green energy: 100 [S1] - Group appointments: yes [S2] - Internal terminmanager: yes [S2] - Marketing metrics: 15000 · 100000000 [S5] - Max answers: unlimited · unlimited · unlimited [S2] - Multilingual: yes [S2] - Multilingual: no · 6.9 · yes [S3] - No ads: no [S4] - Online booking: Customers can book appointments online [S1] - Online payment: yes [S2] - Online payment: no · 6.9 · yes [S3] - Partner terminmanager: yes [S2] - Plan network: no · 6.9 · yes [S3] - Plans count: over 15,000 appointment schedules and over 100 million booked appointments in use [S1] - Profiles: 15000 · 100000000 [S3] - Qr code: yes [S2] - Recurring appointments: yes [S2] - Request with confirmation: yes [S2] - Resource management: yes [S2] - Resource management: no · 6.9 · yes [S3] - Scale: 100000000 · 15000 [S4] - Security tls: yes [S1] - Setup by customer easy: by customer · free by Terminland specialists · free by Terminland specialists [S2] - Setup wizard: yes [S2] - Sms 100: 6.9 · 6.9 · 6.9 · 100 [S3] - Sms 200: 13.8 · 13.8 · 13.8 · 200 [S3] - Sms larger: yes [S3] - Sms reminder: yes [S2] - Social media integration: yes [S2] - SSO azure ad: Microsoft Azure AD · yes [S2] - Statistics: yes [S2] - Terminplan network: yes [S2] - Test production environment: yes [S2] - Trial: yes [S1] - Trial 30 days: Easy · 30 [S2] - Two factor auth: yes [S2] - Two way sync: two-way · yes [S2] - Upgrade easy profi: yes [S2] - Upgrade profi enterprise: yes [S2] - User groups: yes [S2] - User registration: yes [S5] - Vaccine appointments: 4841276 [S1] - Video appointments: yes [S2] - Video appointments: no · 6.9 · yes [S3] - Voice API: yes · 14.9 · yes [S3] - Voice API additional plan: 6.9 · yes [S3] - Voicebot: yes [S2] **Subprocessors** - Google ads: Google Ads · online advertising with keyword and audience targeting · Google Ireland Limited [S5] - Google analytics DPA: yes [S5] - Google conversion tracking: Google Conversion Tracking · conversion statistics · Google Ireland Limited [S5] - Google tag manager: Google Tag Manager · management and delivery of embedded tracking/statistics tools · Google Ireland Limited [S5] **Support** - Channels: [phone] · support@terminland.de [S5] - Hotline hours: Mon-Fri · 08:00-18:00 [S2] - Online training: yes [S2] - Personal contact: yes [S2] ## Questions ### Is Terminland European? Yes. whats-best.ai classifies Terminland as EU-Made. ### Where does Terminland store data? Not stated on the vendor’s pages as of 28 Oct 2026. ### Does Terminland have a free plan? Not stated on the vendor’s pages as of 28 Oct 2026. ### What are the best alternatives to Terminland? As of 3 Nov 2026, the panel rates [zeeg (3.5/5)](https://whats-best.ai/software/appointment-scheduling/zeeg), [YouCanBookMe (3.5/5)](https://whats-best.ai/software/appointment-scheduling/youcanbookme) and [SimplyBook.me (3.5/5)](https://whats-best.ai/software/appointment-scheduling/simplybook-me) highest among the other 18 Appointment Scheduling products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [zeeg](https://whats-best.ai/software/appointment-scheduling/zeeg) (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [Terminland alternatives](https://whats-best.ai/software/appointment-scheduling/terminland/alternatives). ## What this page leaves out - 7 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. - 4 support facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. - 2 compliance facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. - 2 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. - 1 legal fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. - 1 subprocessors fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. - 1 sovereignty dimension could not be confirmed on the vendor’s own pages and is shown as unknown. - 6 of the readings below were written against an earlier fact sheet — a fact has been corrected, added or pulled since. Until the panel next runs on this product you are reading the older judgement. ## Sources - [S1] Vendor homepage: https://www.terminland.de/ (checked 2026-10-28) - [S2] Product features: https://www.terminland.de/online-terminplaner/ (checked 2026-10-28) - [S3] Pricing page: https://www.terminland.de/preise/ (checked 2026-10-28) - [S4] Legal notice: https://www.terminland.de/impressum/ (checked 2026-10-28) - [S5] Privacy policy: https://www.terminland.de/datenschutz/ (checked 2026-10-28) --- Cite as: whats-best.ai, "Terminland — Appointment Scheduling", AI panel analysis, as of 2026-11-04. https://whats-best.ai/software/appointment-scheduling/terminland Corrections: https://whats-best.ai/correct/1087?target=page