# zeeg — Appointment Scheduling

zeeg by Zeeg GmbH holds a panel rating of 3.5/5 from 6 AI judges (category median 3/5), as of 2026-10-29. Provenance: EU-Made; sovereignty: not determined.

- Vendor: Zeeg GmbH (https://zeeg.me/de)
- Category: [Appointment Scheduling](https://whats-best.ai/software/appointment-scheduling.md)
- Provenance (editorial classification): EU-Made
- Canonical page: https://whats-best.ai/software/appointment-scheduling/zeeg
- Alternatives: https://whats-best.ai/software/appointment-scheduling/zeeg/alternatives ([markdown](https://whats-best.ai/software/appointment-scheduling/zeeg/alternatives.md))
- Data as of: 2026-11-04 · evaluated 2026-10-29 · oldest source captured 2026-10-28

**AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology

## At a glance

- Vendor: Zeeg GmbH
- Headquarters: Not stated on the vendor’s pages as of 28 Oct 2026
- Data hosting: Default not stated; pages mention Germany [S1]
- Free plan: Not stated on the vendor’s pages as of 28 Oct 2026

## The panel's verdict

Zeeg is appointment scheduling software from Zeeg GmbH of Berlin. The bench scored team scheduling highest, at 8 to 9, for round-robin in maximum-availability or equal-distribution modes, per-member priorities, caps and routing by region, language or form answers; booking experience is weakest at a flat 6, with the rationales citing no public information on booking-page languages, seat limits for group bookings, branding without the vendor's logo, or an accessibility statement. Calendar and availability sits at 7 to 8 and reminders and no-shows at 6 to 7, while integrations and data, sovereignty and pricing transparency each sit at a flat 7. The reminders spread is a genuine split over the same evidence: the higher scores credit no-show history on contact records and attendance analytics, the lower ones weigh protections for which the captured pages give no information — deposits, enforced cancellation deadlines, no-show fees and waiting lists. Pricing is public at 10 €, 16 € and 30 € per user per month billed annually excluding VAT, and unused SMS credits expire at the end of each month.

**Speaks for it:**
- Team scheduling scored 8 to 9 — the highest of the seven criteria — on round-robin in maximum-availability or equal-distribution modes, per-member priorities and routing by region, language or form answers
- Two-way calendar sync across Google, Microsoft, Exchange, iCloud and CalDAV, with the user choosing which calendars are checked for conflicts
- A documented API with bearer authentication and webhooks, native HubSpot, Pipedrive and Salesforce connections, and automatic video links for Zoom, Google Meet, Teams, Webex and Whereby
- Public per-user pricing of 10 €, 16 € and 30 € per month billed annually excluding VAT, a permanently free Starter tier and a 14-day trial without credit card
- A Berlin-based contracting entity with hosting on Telekom Deutschland's T Cloud, an included data processing agreement and a published subprocessor list

**Held against it:**
- Booking experience scored a flat 6, with no public information on booking-page languages, seat limits for group bookings, branding without the vendor's logo, or an accessibility statement
- No public information on deposits, enforced cancellation deadlines, no-show or late-cancellation fees, or a waiting list that refills freed slots
- No public information on an export of bookings, customer records or form answers out of the product
- The captured pages give different figures for the hosting region — Germany only in the terms, data centres in Germany and the Netherlands in the privacy policy
- US corporations Sentry, Webflow, Cloudflare and Intercom appear in the subprocessor chain, with data that can sit on US servers

**Best for:**
- You run a sales or recruiting team that needs round-robin distribution with routing by region, language or qualification answers, feeding HubSpot or Salesforce automatically
- You must show a client or patient a data processing agreement from a Berlin-based contracting entity hosted on Telekom Deutschland's T Cloud
- You work solo and want calendar sync that respects your private calendar, with an event you decline cancelling the booking
- You want to start on a permanently free tier with two booking pages and unlimited events before paying per user

**Avoid if:**
- Your no-show strategy depends on deposits, an enforced cancellation deadline or a waiting list — ask the vendor: the public pages we read do not show it
- You must book rooms, chairs or equipment alongside people — calendar and availability scored 7 to 8 and the rationales found no public information on rooms or equipment as bookable resources
- You require a security certification such as ISO 27001 or SOC 2 before signing — sovereignty scored 7 and the rationales found no public information on certifications or the ownership structure
- Your cost model fights per-user pricing across many chairs or seats, since every self-serve tier is priced per user per month

## Scores by judge and criterion

Scores out of 5, each judge scoring independently against the published rubric (v1). "n/r" = not rated: the vendor publishes no price, or the judge found no public information on that criterion.

| Criterion | The Practice Owner | The Salon Owner | The Sales Team Lead | The Independent Consultant | The Data Protection Officer | The Skeptic |
| --- | --- | --- | --- | --- | --- | --- |
| Booking page & client experience | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 |
| Calendar sync & availability rules | 3.5/5 | 4/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 |
| Team, staff & location scheduling | 4/5 | 4/5 | 4.5/5 | 4/5 | 4/5 | 4/5 |
| Reminders, payments & no-show protection | 3.5/5 | 3/5 | 3/5 | 3/5 | 3.5/5 | 3/5 |
| Integrations, API & data export | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 |
| European sovereignty | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 |
| Pricing transparency | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 |
| **Weighted verdict** | **3.5/5** | **3.5/5** | **3.5/5** | **3.5/5** | **3.5/5** | **3.5/5** |

### The judges

- **The Practice Owner** (v1.0): Runs a physiotherapy practice with six therapists, two treatment rooms that must not be double-booked, and a front desk that spends its mornings on the phone. Wants patients to book and reschedule online, SMS reminders that cut the no-shows, rooms and therapists checked together, and patient data that stays in Europe under a data processing agreement the practice can show.
- **The Salon Owner** (v1.0): Owns two hair and beauty salons with eleven stylists and a Saturday that is booked out by Wednesday. Wants every service with its own duration and price on one booking page, clients who pick their stylist, a deposit for colour appointments, a fee when someone does not show, and a monthly bill that does not grow with every chair.
- **The Sales Team Lead** (v1.0): Leads fourteen account executives in three time zones and gets every demo request from the website. Wants inbound demos routed by company size and region, round-robin that is fair and can be checked, two-way sync with Outlook and Google so nobody is double-booked, a video link in every invite, and the booking written into the CRM before the call starts.
- **The Independent Consultant** (v1.0): Sells coaching sessions and workshop days on her own and books clients from Germany, Austria and Switzerland. Wants a booking page that looks like her own website, payment taken when the session is booked, a buffer after every call, her private calendar respected, reminders she never has to send herself, and a price that makes sense for one person.
- **The Data Protection Officer** (v1.0): Signs off booking tools for a group of medical and legal practices, where an appointment alone reveals who is a patient or a client. Wants the contracting entity and hosting named, every subprocessor listed down to the SMS gateway and the email service, calendar access limited to what booking needs, and bookings and customer records that can be exported and deleted on request.
- **The Skeptic** (v1.0): Has seen "free forever" booking pages that put the vendor's logo in front of every client, SMS reminders that turn out to be credits sold separately, round-robin and payments locked in the top tier, and calendar sync that reads far more than free and busy. Reads the price list for what scales per seat, the subprocessor list for where the reminders are sent from, and asks how the bookings get out again.

## European sovereignty — proven facts

Built only from facts on the vendor's own pages; a dimension we could not prove is left open, never scored as zero. Headline: not determined.

| Dimension | Finding | Points | Source |
|---|---|---|---|
| Legal entity | Not determined | — | — |
| Hosting location | Not determined | — | — |
| Hosting options | Not determined | — | — |
| Open source | Not determined | — | — |
| Data processing agreement | Not determined | — | — |
| Transfer impact assessment | Not determined | — | — |

## Key facts

Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources).

**Compliance**
- DPA: yes [S4]
- GDPR: yes [S4]
- GDPR: yes · yes [S9]
- GDPR europe hosting: yes · yes [S17]
- GDPR hosted germany: yes · yes [S7]
- GDPR hosting: Germany · yes [S5]
- GDPR hosting: yes · yes · yes [S8]
- HIPAA not supported: no [S7]
- International transfers: Angemessenheitsbeschluss · EU-US Data Privacy Framework · Standardvertragsklauseln [S6]
- Min age: 16 [S6]
- Turnstile login: Cloudflare Turnstile · no [S6]

**Data**
- Account deletion on request: yes [S7]
- Google services restrictions: no [S6]
- Inactive free account deletion: Starter (free) · 1 · 3 [S7]
- Retention: Aufbewahrung so lange wie für Zwecke und vertragliche/gesetzliche Verpflichtungen erforderlich [S6]
- Sms credit expiry: yes [S14]

**Hosting**
- Germany only: Germany only [S7]
- Provider: Deutschland · Niederlande · T Cloud Public (Telekom Deutschland GmbH) · yes [S6]
- Region: Deutschland · yes [S2]
- Region: Germany · end-to-end [S1]
- Region: Germany · appointments · contacts · form responses · call data [S4]

**Integrations**
- Alternatives page: Comparison pages vs Calendly, Cal.com, SimplyBook.me, Youcanbook.me, Fonio, Vitas [S9]
- Analytics: Google Analytics · Meta Pixel [S1]
- Analytics: Google Analytics · Meta Pixel [S8]
- API endpoint: Bearer token · https://api.zeeg.me/v2 [S16]
- API webhooks: yes [S4]
- Calendars: Google Calendar · Outlook Calendar · Office 365 Calendar · Microsoft Exchange · iCloud Calendar [S1]
- Calendars: Google Calendar, Outlook, Exchange, Apple Calendar, HubSpot, Pipedrive, Salesforce, Zoom, Google Meet, Microsoft Teams [S4]
- CRM: HubSpot · Pipedrive · Salesforce [S1]
- Hubspot available: Business · Enterprise [S17]
- Hubspot contacts sync: Automatic HubSpot contact creation/update on booking [S17]
- Hubspot custom data: Routing form responses stored as contact properties in HubSpot [S17]
- Hubspot meeting lifecycle: Reschedules/cancellations update HubSpot activity statuses [S17]
- Hubspot property group: "Details from Zeeg meetings" property group in HubSpot [S17]
- List: Google Calendar · Outlook Calendar · Office 365 Calendar · Microsoft Exchange · iCloud Calendar [S8]
- Org integrations: Owner · Admin · Partner · Stripe · PayPal · calendar [S13]
- Other: PayPal, Stripe, SMTP, Zapier, Google Analytics, Meta-Pixel, HubSpot, Pipedrive, Salesforce [S4]
- Other: Webex · Whereby · Zapier [S8]
- Payments: PayPal · Stripe [S1]
- Signup providers: Google · Microsoft · email [S12]
- SSO SCIM: yes [S1]
- Supported calendars: Google Calendar (Gmail and Workspace), Microsoft Calendar (Live Outlook and Office 365), Exchange 2013/2016/2019 EWS, Apple iCloud Calendar, CalDAV [S11]
- Video conferencing: Google Meet · Zoom · Microsoft Teams · Webex · Whereby [S1]
- Video payments CRM: HubSpot · Pipedrive · Salesforce · Google Meet · Zoom · Microsoft Teams · PayPal · Stripe [S8]
- Video tools: Zoom · Google Meet · Microsoft Teams · Webex [S2]
- Webhook events: invitee.scheduled · invitee.cancelled · invitee.withdrawn · invitee.no_show · routing_form.submitted · ai_agent.call_completed [S16]
- Webhook https required: yes [S16]
- Webhook org only events: routing_form.submitted · ai_agent.call_completed [S16]
- Webhook permissions: Owner · Admin · Partner [S13]
- Webhook scopes: user · organization [S16]
- Webhook test event: yes [S16]
- Webhooks: yes [S1]
- Webhooks create: POST /webhooks registers a webhook callback URL for real-time event notifications [S16]
- Webhooks SSO: yes · yes · yes [S8]
- Zapier: yes [S1]

**Legal**
- Account deletion contact: legal@zeeg.me [S6]
- Company name: Zeeg GmbH [S7]
- Dispute resolution: no [S5]
- Effective date: 2025-09-22 [S7]
- Entity: Zeeg GmbH [S3]
- Entity: Zeeg GmbH · 2026 [S1]
- Entity: Zeeg GmbH [S4]
- Entity: Zeeg GmbH [S9]
- Entity: Zeeg GmbH · 2026 [S8]
- Entity: Zeeg GmbH [S12]
- Entity: Zeeg GmbH · Friedrichstraße 155, 10117 Berlin [S6]
- Entity: Zeeg GmbH [S17]
- Entity name: Zeeg GmbH · Friedrichstr. 155, 10117 Berlin, Germany [S5]
- GDPR basis: yes [S6]
- Imprint scope: LinkedIn · YouTube · Instagram · Twitter [S5]
- Last updated: 2026-04-14 [S6]
- Liability cap: greater of fees paid in preceding 12 months or EUR 100.00 [S7]
- Minimum age: 13 [S7]
- No direct marketing guests: no [S6]
- No sale of data: no [S6]
- Register court: Amtsgericht Berlin (Charlottenburg) [S5]
- Register number: HRB 253807 [S5]
- Termination by zeeg: 30 [S7]
- VAT id: DE362883687 [S5]

**Pricing**
- AI assistant free minutes: 5 · 3 [S4]
- Annual discount: 25 · 17 [S4]
- Annual term notice: yes · 12 · 6 [S7]
- Availability: Online scheduling available in all plans [S2]
- Business price: annual · yes · 16 [S4]
- Credit topup: yes [S4]
- Custom terms available: 2 · 3 [S7]
- Enterprise custom: custom [S4]
- External seat limits: no [S13]
- Free trial: 14 [S3]
- Free trial: 14 · yes [S12]
- Independent products: yes [S4]
- Monthly cancellation: yes [S4]
- Monthly term: yes · 1 [S7]
- Payment processor: credit card · PayPal · Paddle [S7]
- Professional price: annual · yes · 10 [S4]
- Round robin min plan: Business [S12]
- Round robin plan requirement: Business [S3]
- Scale price: annual · yes · 30 [S4]
- SEPA available: yes · case-by-case approval by Zeeg, separate terms [S7]
- Sms bundle: 1000 · EUR · 9.99 [S14]
- Sms bundle options: automatic renewal every month · automatic refill when credits run out · both [S14]
- Sms free credits: paid plan · 10 [S14]
- Starter free: yes · yes [S4]
- Trial: yes · 14 · terminbuchung [S1]
- Trial: 14 · online booking only · no [S4]

**Product**
- 24 7 booking: Customers can book online appointments 24/7 according to availability rules [S2]
- Admin capabilities: Admins manage users, teams, integrations, SSO/SCIM, webhooks, routing forms, workflows, scheduling pages, org-wide insights, activity log [S13]
- Administration: yes · yes · yes [S4]
- AI agents permission: Owner · Admin · Partner [S13]
- AI assistant capability: answers calls, qualifies callers, books appointments [S4]
- AI assistant settings: yes [S4]
- AI phone agent: Zeeg offers an AI Phone Agent alongside scheduling software [S8]
- AI phone agent: AI Phone Agent and Scheduling Software [S17]
- AI phone assistant: AI phone assistant answers calls, qualifies callers and books appointments automatically, including outside business hours [S2]
- AI phone assistant: AI phone assistant handles inbound and outbound calls, qualifies contacts and books appointments [S1]
- Automated booking: 24/7 online booking based on team availability via shareable link [S1]
- Automated communications: Automated workflows for confirmation emails, pre-appointment reminders, follow-ups and SMS notifications [S2]
- Automated followups: yes [S1]
- Availability assign to pages: yes [S10]
- Availability extra options: general availability hours · Out of office · Public Holidays [S10]
- Availability rules: yes · yes · yes · yes [S8]
- Availability settings location: Availability settings are under "My profile" in the top left menu [S10]
- Availability two methods: Availability can be defined by creating availability schedules (settings) or by setting custom hours per scheduling page [S10]
- Booking 24 7: 24/7 online booking, automated reminders, payment collection [S8]
- Booking page embed: Booking page embeddable on website; link shareable via email, texts, social media [S8]
- Booking restriction: yes [S10]
- Business features: Round-Robin, CRM integrations, routing forms [S4]
- Business hub: Centralized dashboard for appointments, team scheduling, booking data [S8]
- Calendar integration: Kalenderintegration prüft nur Dauer und Frei/Gebucht-Status; Speicherung von Details nicht-Zeeg-Termine wird nicht gespeichert [S6]
- Calendar integration management: manage calendar integrations · create availability rules · create calendars assignable to scheduling pages [S10]
- Calendar sync: Calendar sync checks conflicts, shows real-time availability, adds booked appointments to calendar [S11]
- Calendar sync: Calendar sync across platforms and team members, prevents double bookings [S8]
- Calendar sync default: yes [S10]
- Call transcription: Every call transcribed, every interaction logged [S1]
- Cancellation rate: 12.2% · 6.6% · 10% · 5% [S9]
- Cancellation sync: Optional syncing calendar cancellation: deleting/declining event in calendar cancels it in Zeeg [S11]
- Conflict calendars selectable: Users can select which specific calendars are monitored for conflicts [S11]
- Conflict detection default: yes [S11]
- CRM: Built-in CRM: creates contact records and logs every interaction, no separate CRM needed [S2]
- CRM features: CRM capture, lead management, lead routing, SDR/AE handoff, custom objects [S4]
- CRM no show tracking: No-show history visible on contact records in Zeeg CRM with segmentation by attendance reliability [S15]

**Subprocessors**
- Brevo: Brevo (Sendinblue GmbH) · E-Mail- und SMS-Versand · yes [S6]
- Cello: Cello (Powerplay GmbH) · Kunden-Empfehlungsprogramm · yes [S6]
- Elevenlabs twilio: .ElevenLabs · Twilio Ireland Limited · KI-Telefonagent · yes · yes [S6]
- Paddle: Paddle.com Market Limited · Wiederverkäufer und Merchant of Record · yes [S6]
- Sentry: Sentry · Deutschland · Fehlererkennung · yes · yes [S6]
- Webflow: yes · Webflow · Website-Hosting [S6]

**Support**
- Channels: help center, email support, chat support, prioritized support, personal contact [S4]
- Developer hub: yes [S6]
- Docs: Hilfe-Center · Developer-Hub · System-Status [S2]
- German language: Support available in German [S1]
- Help center: yes · yes [S9]
- Help center: yes [S6]
- Resources: Hilfe-Center · Developer-Hub · System-Status [S5]
- SEPA contact email: support@zeeg.me [S7]
- System status: yes [S6]
- Trial: yes [S5]

106 more facts on the canonical page: https://whats-best.ai/software/appointment-scheduling/zeeg

## Questions

### Is zeeg European?

Yes. whats-best.ai classifies zeeg as EU-Made.

### Where does zeeg store data?

The default storage location for customer data is not stated on the vendor’s pages as of 28 Oct 2026. The vendor’s pages mention Germany as hosting location, per [the vendor’s page captured 28 Oct 2026](https://whats-best.ai/evidence/11599).

### Does zeeg have a free plan?

Not stated on the vendor’s pages as of 28 Oct 2026.

### What are the best alternatives to zeeg?

As of 3 Nov 2026, the panel rates [YouCanBookMe (3.5/5)](https://whats-best.ai/software/appointment-scheduling/youcanbookme), [SimplyBook.me (3.5/5)](https://whats-best.ai/software/appointment-scheduling/simplybook-me) and [Cal.com (3.5/5)](https://whats-best.ai/software/appointment-scheduling/cal-com) highest among the other 18 Appointment Scheduling products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [YouCanBookMe](https://whats-best.ai/software/appointment-scheduling/youcanbookme) (UK / wider Europe). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [zeeg alternatives](https://whats-best.ai/software/appointment-scheduling/zeeg/alternatives).

## Head-to-head

- [zeeg vs Calendly](https://whats-best.ai/compare/calendly-vs-zeeg.md)

## What this page leaves out

- 18 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 4 compliance facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 3 subprocessors facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 2 hosting facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 2 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 1 integrations fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 1 legal fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 4 sovereignty dimensions could not be confirmed on the vendor’s own pages and are shown as unknown.
- 6 of the readings below were written against an earlier fact sheet — a fact has been corrected, added or pulled since. Until the panel next runs on this product you are reading the older judgement.

## Sources

- [S1] Vendor homepage: https://zeeg.me/de (checked 2026-10-28)
- [S2] Product features: https://zeeg.me/de/features/online-terminbuchung (checked 2026-10-28)
- [S3] Product features: round-robin: https://zeeg.me/de/features/round-robin-termine (checked 2026-10-28)
- [S4] Pricing page: https://zeeg.me/de/pricing (checked 2026-10-28)
- [S5] Legal notice: https://zeeg.me/de/legal/imprint (checked 2026-10-28)
- [S6] Privacy policy: https://zeeg.me/de/legal/privacy (checked 2026-10-28)
- [S7] Terms of service: https://zeeg.me/de/legal/terms (checked 2026-10-28)
- [S8] Booking page & client experience — found from sitemap: https://zeeg.me/en/features/online-booking-software (checked 2026-10-28)
- [S9] Booking page & client experience — found from sitemap: https://zeeg.me/en/data/cancellations-and-reschedules (checked 2026-10-28)
- [S10] Calendar sync & availability rules — found from sitemap: https://zeeg.me/en/help/articles/12582792-setting-your-availability (checked 2026-10-28)
- [S11] Calendar sync & availability rules — found from sitemap: https://zeeg.me/en/help/articles/12582799-calendar-integration (checked 2026-10-28)
- [S12] Team, staff & location scheduling — found from sitemap: https://zeeg.me/en/features/round-robin-meeting-scheduling (checked 2026-10-28)
- [S13] Team, staff & location scheduling — found from sitemap: https://zeeg.me/en/help/articles/12582753-organization-and-team-roles (checked 2026-10-28)
- [S14] Reminders, payments & no-show protection — found from sitemap: https://zeeg.me/en/help/articles/12582784-how-to-create-reminders-and-follow-ups-using-workflows (checked 2026-10-28)
- [S15] Reminders, payments & no-show protection — found from sitemap: https://zeeg.me/en/help/articles/13375952-why-how-to-mark-your-meetings-as-no-shows (checked 2026-10-28)
- [S16] Integrations, API & data export — found from sitemap: https://developer.zeeg.me/api/webhooks/create-webhook-subscription (checked 2026-10-28)
- [S17] Integrations, API & data export — found from sitemap: https://zeeg.me/en/integrations/hubspot (checked 2026-10-28)

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Cite as: whats-best.ai, "zeeg — Appointment Scheduling", AI panel analysis, as of 2026-11-04. https://whats-best.ai/software/appointment-scheduling/zeeg

Corrections: https://whats-best.ai/correct/1090?target=page