# Lago — Billing & Invoicing

Lago by Get Lago Corp. holds a panel rating of 3/5 from 6 AI judges (category median 3/5), as of 2026-10-28. Provenance: Rest of world; sovereignty: 1 of 4 dimensions proven.

- Vendor: Get Lago Corp. (https://getlago.com)
- Category: [Billing & Invoicing](https://whats-best.ai/software/billing.md)
- Provenance (editorial classification): Rest of world
- Canonical page: https://whats-best.ai/software/billing/lago
- Alternatives: https://whats-best.ai/software/billing/lago/alternatives ([markdown](https://whats-best.ai/software/billing/lago/alternatives.md))
- Data as of: 2026-10-29 · evaluated 2026-10-28 · oldest source captured 2026-10-26

**AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology

## At a glance

- Vendor: Get Lago Corp.
- Headquarters: Incorporated in United States [S4]
- Data hosting: Not stated on the vendor’s pages as of 26 Oct 2026
- Free plan: Not stated on the vendor’s pages as of 26 Oct 2026

## The panel's verdict

Lago, from Get Lago Corp., a Delaware corporation, is an open-source usage-based billing platform offered as Lago Cloud or self-hosted on-prem or in a VPC. Its highest scores come on the subscription engine and collections and dunning: proration is documented to a formula with a worked example, price changes roll into future invoices while finalized invoices stay immutable, and dunning campaigns carry per-currency triggers, configurable attempts and a Dunning Agent reading twelve months of payment history. The lowest scores land on sovereignty and pricing transparency: the contracting entity is a Delaware corporation, we found no public information on cloud hosting location or subprocessors, and the captured pages show no price figures for the Starter, Pro, Business or Enterprise tiers, with tax integrations, quotes and accounting connectors on request. Tax handling rests on seller-configured VAT rates and an Anrok integration for US sales tax, with no public information on reverse charge, VIES validation or OSS reporting. No criterion split the judges by more than two points, and the flagged splits list none.

**Speaks for it:**
- Mid-cycle subscription mechanics are documented to an explicit proration formula with a worked example, and price changes roll into future invoices while finalized invoices stay immutable.
- Structured e-invoicing to EN 16931 ships as Factur-X PDF/A-3 and standalone UBL XML for invoices, credit notes and receipts, downloadable from the interface and the API.
- Corrections run through credit notes as separate records with six reasons and allocation across offset, refund or wallet, and accounting documents are retained for seven years.
- Dunning is configurable per billing entity or customer with per-currency triggers and configurable attempts, and a Dunning Agent reads twelve months of payment history and escalates large accounts to a person.
- MRR reporting splits movements into new, expansion, contraction and churn with upgrades counted at the difference only, filterable down to a single customer.

**Held against it:**
- The contracting entity is Get Lago Corp., a Delaware corporation, and we found no public information on hosting location or subprocessors for the cloud service.
- The captured pages show no price figures for any tier, and tax integrations, quotes and credit notes sit behind premium or on-request gates.
- VAT rates are configured per charge or as a customer default rather than computed by location, and we found no public information on reverse charge, VIES validation or OSS reporting.
- We found no public information on Peppol, XRechnung, sequential numbering or GoBD archiving, and the French mandate role is document generation for a partner platform rather than transmission to the tax authority.
- Revenue recognition is marked private beta, and we found no public information on a DATEV export or a complete export of customer and subscription data a successor system could import.

**Best for:**
- You bill metered usage — per-token-type rates, prepaid credits, plan overrides — alongside subscriptions and want mid-cycle changes handled by documented rules.
- You rely on dunning to recover overdue invoices and want campaigns scoped per billing entity or customer, with recovery reported per currency.
- You will run the system yourself on-prem or in a VPC to keep the billing chain under your own control.
- You need EN 16931 e-invoice files (Factur-X or UBL) for invoices, credit notes and receipts to hand to a partner platform.

**Avoid if:**
- You need to budget an annual cost from public pages — tier names are published without price figures and final pricing runs through an order form.
- You sell B2B across the EU and need location-driven VAT — the documented model is seller-configured rates plus an Anrok integration, with no public information on reverse charge, VIES validation or OSS reporting.
- You must sign with a European entity for a hosted billing system — ask the vendor: the public pages we read do not show it

## Scores by judge and criterion

Scores out of 5, each judge scoring independently against the published rubric (v1). "n/r" = not rated: the vendor publishes no price, or the judge found no public information on that criterion.

| Criterion | The SaaS Founder | The Finance Lead | The Billing Engineer | The Service-Business Owner | The Tax Adviser | The Skeptic |
| --- | --- | --- | --- | --- | --- | --- |
| Plans, pricing models & subscription lifecycle | 4.5/5 | 3.5/5 | 4/5 | 3.5/5 | 4/5 | 4/5 |
| Invoices & e-invoicing compliance | 3.5/5 | 3/5 | 3/5 | 3/5 | 3.5/5 | 3.5/5 |
| Cross-border VAT & tax handling | 2/5 | 2.5/5 | 3/5 | 2/5 | 2.5/5 | 2.5/5 |
| Payment collection, dunning & portability | 4/5 | 3.5/5 | 3.5/5 | 3/5 | 3.5/5 | 3.5/5 |
| Revenue reporting & accounting handoff | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3/5 |
| European sovereignty | 1.5/5 | 1/5 | 1/5 | 1.5/5 | 1.5/5 | 1/5 |
| Pricing transparency | 1.5/5 | 1/5 | 1/5 | 1.5/5 | 1.5/5 | 1/5 |
| **Weighted verdict** | **3/5** | **3/5** | **3/5** | **2.5/5** | **3/5** | **2.5/5** |

### The judges

- **The SaaS Founder** (v1.0): Runs a twelve-person SaaS that sells to companies in nine EU countries and is about to add a usage-based tier. Wants plans, trials and price changes without a developer sprint, reverse charge that is right without thinking about it, failed cards retried before they turn into churn, and a billing bill that does not grow faster than revenue.
- **The Finance Lead** (v1.0): Closes the month for a software company with eight million euros of recurring revenue. Wants MRR that reconciles with the ledger, deferred revenue scheduled rather than estimated in a spreadsheet, a journal or DATEV export the accountants can book without retyping, and dunning that stops before it reaches a key account.
- **The Billing Engineer** (v1.0): Wires billing into the product and gets paged when a webhook goes missing. Wants a documented API for usage events, idempotent webhooks, entitlements the app can read, a sandbox that behaves like production, and a migration path that moves subscriptions and payment tokens out again if the company outgrows the tool.
- **The Service-Business Owner** (v1.0): Runs an IT service company with two hundred maintenance contracts, hosting packages and monthly retainers, all billed to German businesses. Wants contract terms and price increases handled by the system, SEPA direct debit with mandates, e-invoices that public-sector customers accept, a DATEV export for the tax adviser, and customer data kept in Europe.
- **The Tax Adviser** (v1.0): Advises software and subscription businesses and sees what their billing tools get wrong at the year-end audit. Wants sequential numbering and credit notes instead of edited invoices, XRechnung and ZUGFeRD now that the B2B e-invoice is mandatory, VAT IDs checked before reverse charge is applied, and a merchant of record that says in writing which tax it owes.
- **The Skeptic** (v1.0): Has seen "automated recurring revenue" turn into a tool that takes a percentage of every euro billed and keeps the payment tokens when the customer leaves. Reads "e-invoicing ready" that means a PDF, "global tax compliance" with no word on who is liable, merchant-of-record terms that let the vendor change fees at will, and subprocessor lists that stop at the hosting provider — and asks what leaving would cost.

## European sovereignty — proven facts

Built only from facts on the vendor's own pages; a dimension we could not prove is left open, never scored as zero. Headline: 1 of 4 dimensions proven.

| Dimension | Finding | Points | Source |
|---|---|---|---|
| Legal entity | Incorporated in US | 0/3 | [S4] |
| Ownership | Not determined | — | — |
| Data residency | Not determined | — | — |
| Subprocessors | Not determined | — | — |

## Key facts

Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources).

**Compliance**
- No solely automated decisions: no [S3]
- Processor management: yes [S3]
- Role controller: controller [S3]
- Security measures: yes [S3]
- SOC 2: yes [S2]

**Data**
- Aggregated use: yes · yes [S4]
- Company ip: yes · yes · yes [S4]
- Customer ownership: yes [S4]
- Last updated: 2026-09-18 [S3]
- Retention accounting documents: 7 [S3]
- Transfer safeguards: adequacy decision · standard data protection clauses (SCC) · EU-US Privacy Shield certification [S3]

**Hosting**
- Cloud offering: Lago Cloud is an offered deployment; homepage also mentions 'without operating the billing service' [S1]
- Flexible deployment: yes · yes [S2]

**Integrations**
- AI stack: OpenAI · Anthropic · Ramp Router · Cloudflare · Databricks [S1]
- CRM cpq accounting: yes · yes [S2]
- Developer resources: API reference · Changelog · Community · Documentation · Build with AI agents [S1]
- Einvoicing API endpoints: POST /api/v1/invoices/{lago_id}/download_xml · POST /api/v1/invoices/{lago_id}/download_pdf [S7]
- Github: yes [S1]
- Revenue reports related: Invoiced revenue is covered by the Revenue streams report [S13]
- Trust center: yes [S2]

**Legal**
- Assignment: yes · yes [S4]
- Company number: 86-3963083 [S3]
- Confidentiality: yes · yes [S4]
- Dispute resolution: binding individual arbitration · yes · yes [S4]
- E signature: ESIGN Act, 15 U.S.C. §7001 · yes [S4]
- Entity: Get Lago Corp. · 1111B S Governors Ave #7455, Dover, DE 19904, United States · Delaware · 86-3963083 [S4]
- Entity address: 1111B S Governors Ave #7455, Dover, DE 19904, United States [S3]
- Entity name: Get Lago Corp. [S3]
- EU representative: Adam Brogden / INSTANT EU GDPR REPRESENTATIVE LIMITED [S3]
- Export control: yes [S4]
- Force majeure termination: yes · 90 [S4]
- Newsletter terms: Newsletter signup subject to Lago's Privacy and Terms [S1]
- Notices email: legal@getlago.com [S4]
- Order form precedence: yes [S4]
- Renewal: yes · 30 [S4]
- Termination cure: 30 · 10 [S4]
- UK representative: Adam Brogden / GDPRLocal Ltd. [S3]

**Pricing**
- Free trial: yes · yes [S4]
- Late payment interest: past due amounts · 0.015 [S4]
- Nonpayment suspension: 10 [S4]
- Plans: Starter · Pro · Business · Enterprise [S4]
- Premium addon: yes · yes [S11]
- Taxes exclusive: yes · yes [S4]
- Trial liability cap: 100 [S4]

**Product**
- AI billing assistant: yes [S2]
- Analytics dashboard: yes [S2]
- Anniversary billing new external id: with a different external_id, anniversary anchor is the new subscription's creation date [S5]
- Anrok address fields sent: address_line_1 · city · zip · country · shipping first, billing only if shipping entirely absent [S9]
- Anrok address requirements: Lago emits customer.tax_provider_error webhook when Anrok cannot compute tax due to incomplete customer address [S9]
- Anrok integration: Anrok tax integration exists (referenced in related articles) [S10]
- Anrok min fields by country: zip · country · country [S9]
- Anrok partial shipping address: yes [S9]
- Anrok resolve refresh invoice: complete or clear shipping address, then click Refresh invoice on the draft [S9]
- Anrok state not sent: no [S9]
- API key permissions: yes [S2]
- Article not official: no [S9]
- As is disclaimer: yes [S4]
- Audit logs: yes [S2]
- Automatic dunning: yes · yes [S2]
- Automatic dunning: yes · Automated communications to recover overdue invoices via dunning campaigns [S11]
- Avoid proration method: terminate and create new subscription on desired plan to charge full fee from day one [S5]
- Beta features: yes · yes [S4]
- Billable metrics: yes [S2]
- Billing entity inheritance: yes · yes [S11]
- Calendar billing renewal: calendar billing renews on the first of the month [S5]
- Campaign configuration: name · code · description · overdue_balance_threshold · currencies · delay_between_attempts · number_of_attempts · applies_to_billing_entity_or_customer [S11]
- Campaign deletion: yes · yes [S11]
- Campaign edit warning: yes · yes [S11]
- Campaign end: Campaign ends when overdue balance is paid or all attempts exhausted [S11]
- Campaign switch restart: yes · yes [S11]
- Campaigns scope: yes · yes · yes [S11]
- Core purpose: Usage metering and billing/invoicing for AI products via Lago Cloud, combining subscriptions and credits [S1]
- Credit note allocation destinations: offset invoice · refund · credit on customer wallet · 3 [S8]
- Credit note definition: A credit note is a separate record attached to an invoice; issuing one never rewrites the invoice's fees or totals [S8]
- Credit note offset payment tracking: offsets and payments tracked in separate fields; offset not shown in payment history [S8]
- Credit note partial payment behavior: offset invoice reduces remaining amount due, not total, for partially paid invoices [S8]
- Credit note premium: finalized invoices · yes [S8]
- Credit note reasons: 6 · duplicate charge · fraudulent charge · cancellation · order change · unsatisfactory product · other [S8]
- Credit note types nonexistent: no · no [S8]
- Credit notes: yes [S2]
- Custom branding: yes · yes [S2]
- Custom pricing units: yes [S2]
- Customer indemnification: Customer Data · customer-provided materials · customer infringement · breach of law · breach of terms · negligence [S4]
- Customer portal: yes [S2]
- Data pipeline integration: yes · yes [S2]
- Deployment options: yes · yes [S2]
- Different external id concurrent: different external_id: both subscriptions run concurrently until explicit termination [S5]
- Draft invoice auto refresh: draft invoice finalization · yes [S6]
- Dunning agent: 12 · yes [S11]
- Dunning attempt summary columns: Per-invoice attempt summary with invoice number/amount, attempts count, paid, paid via dunning request, first attempt/first payment/days between [S12]
- Dunning driven by campaigns: Invoices enter dunning via dunning campaigns with retry schedules (automatic and manual dunning) [S12]
- Dunning payment methods: yes · yes [S11]
- Dunning recovery time buckets: Recovery time buckets: same day, 1-7 days, 8-30 days, >30 days; clock starts at first dunning attempt [S12]
- Dunning report charts: Dunning outcome dashboard counts chased invoices split paid vs unpaid, dated by invoice creation day [S12]
- Dunning report exclusions: Not included: invoices never in dunning, actual cash collected, success rate on recovery time chart, customer/plan/currency filters [S12]
- Dunning report filters: Filters: date range, granularity (day/week/month, only affects dunning outcome), invoice number; recovered revenue/attempt summary default start 1 Jan 2025 [S12]
- Dunning revenue per currency: Shows recovered dunning revenue per currency, full invoice total incl. tax, current-state snapshot [S12]
- Einvoicing activation required: yes [S7]
- Einvoicing formats: Factur-X (PDF/A-3 with embedded EN 16931 XML) · UBL EN 16931 (standalone XML) · invoices, credit notes, and payment receipts [S7]
- Einvoicing role: generates compliant invoice documents for a PDP · no [S7]
- Einvoicing UI download: yes [S7]
- Empty provider caveat: not a guarantee; future provider assignment can trigger charges · yes [S11]
- Exclude from dunning: yes · yes [S11]
- Export clickable html links: yes [S14]
- Export deferred revenue: Deferred revenue: not-yet-earned balance for the balance sheet [S14]
- Export journal entries: Journal entry details: underlying double-entry lines for GL posting/reconciliation [S14]
- Export recognized revenue: Recognized revenue: revenue earned per period for income statement and revenue reconciliation [S14]
- Export statements: Statements: balance and activity summaries for the period [S14]
- Export timing guidance: Export after the period's billing is finalized; in-arrears usage and true-ups settle at invoicing [S14]
- Fallback payment method: first payment method attached to the Stripe customer [S11]
- Feedback license: perpetual, irrevocable, royalty-free [S4]
- Grace period: yes [S2]
- Grouped payment requests: one payment request per currency and per billing entity [S11]
- High risk prohibition: yes [S4]
- Inconsistent VAT cause: Inconsistent VAT application commonly caused by customers on different versions of subscription plans (older plans lacking charge-level tax rates) [S10]
- Industries: AI · Enterprise · Finance · IoT [S1]
- Internal use only: no · yes [S4]
- Invoice preview endpoint: yes [S2]
- Invoice receipts: yes [S2]
- Ip indemnification: procure rights · modify or replace · terminate with pro-rata refund · yes [S4]
- Journal entry details source of truth: Journal Entry Details are the line-level source of truth [S14]
- License restrictions: yes · yes · yes [S4]
- Lifetime usage calculation: yes [S2]
- Manual refresh options: yes · yes [S6]
- Mcp server: yes [S2]
- Modules: Usage metering · Billing & invoicing · Credits & spend control · Quotes & order forms · Cash collection · Revenue analytics · Revenue recognition · Entitlements · Lago AI [S1]
- Mrr dashboard sections: MRR overview · MRR details Summary (Starting MRR, Change, Ending MRR) · MRR details Movements (New, Expansion, Contraction, Churn) [S13]
- Mrr default date range: 12 [S13]
- Mrr definition: MRR is the monthly recurring run rate built from live subscriptions' plan prices [S13]
- Mrr excludes tax: yes [S13]
- Mrr filters: Date range · Granularity (day/week/month) · Breakdown (Type, Currency, Customer, Plan) · Currency · Country · Customers · Customer type · Plan code · Subscription ext. ID · Customer has tax ID [S13]
- Mrr full plan price before discounts: yes [S13]
- Mrr includes only subscription fee: subscription fee converted to monthly figure [S13]
- Mrr interval conversion: price*52/12 · price/12 · price · price/3 · price/6 [S13]
- Mrr not included: usage · one-off charges · add-ons · commitment top-ups · coupons · wallet top-ups · taxes · partner accounts · fixed charges · discounts [S13]
- Mrr update frequency: yes [S13]
- Mrr upgrade no churn: yes [S13]

**Support**
- Article status: Article guidance drawn from customer case resolutions, not officially supported documentation [S10]
- Article status: no [S8]
- Assigned solution engineer: yes · yes [S2]
- Business hours incidents: yes [S2]
- Doc freshness: yes [S6]
- Doc status: no [S6]
- Documentation status: article not officially supported documentation [S5]
- Helpcenter platform: Help center powered by Pylon [S10]
- Official status: Article not officially supported documentation; drawn from customer case resolutions [S7]
- Professional services: yes · yes [S2]
- Status page: yes [S1]
- Twentyfour seven incidents: yes · yes [S2]

35 more facts on the canonical page: https://whats-best.ai/software/billing/lago

## Questions

### Is Lago European?

No. whats-best.ai classifies Lago as Rest of world. Its vendor, Get Lago Corp., is incorporated in United States, per [the vendor’s page captured 26 Oct 2026](https://whats-best.ai/evidence/10344).

### Where does Lago store data?

Not stated on the vendor’s pages as of 26 Oct 2026.

### Does Lago have a free plan?

Not stated on the vendor’s pages as of 26 Oct 2026.

### What are the best alternatives to Lago?

As of 28 Oct 2026, the panel rates [Chargebee (3.5/5)](https://whats-best.ai/software/billing/chargebee), [Younium (3.5/5)](https://whats-best.ai/software/billing/younium) and [Stripe Billing (3.5/5)](https://whats-best.ai/software/billing/stripe-billing) highest among the other 12 Billing & Invoicing products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [Younium](https://whats-best.ai/software/billing/younium) (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [Lago alternatives](https://whats-best.ai/software/billing/lago/alternatives).

## What this page leaves out

- 7 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 4 compliance facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 2 legal facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 2 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.

## Sources

- [S1] Vendor homepage: https://getlago.com/ (checked 2026-10-26)
- [S2] Pricing page: https://getlago.com/pricing (checked 2026-10-26)
- [S3] Privacy policy: https://getlago.com/legal/privacy-policy (checked 2026-10-26)
- [S4] Terms of service: https://getlago.com/legal/lago-cloud-terms (checked 2026-10-26)
- [S5] Plans, pricing models & subscription lifecycle — found from sitemap: https://knowledge.getlago.com/articles/5572912843-pro-rating-behavior-when-upgrading-a-subscription-mid-cycle (checked 2026-10-26)
- [S6] Plans, pricing models & subscription lifecycle — found from sitemap: https://knowledge.getlago.com/articles/5102972209-when-do-price-changes-take-effect-on-an-active-subscription (checked 2026-10-26)
- [S7] Invoices & e-invoicing compliance — found from sitemap: https://knowledge.getlago.com/articles/8430174206-lago-s-role-in-the-french-e-invoicing-reform (checked 2026-10-26)
- [S8] Invoices & e-invoicing compliance — found from sitemap: https://knowledge.getlago.com/articles/6689153314-creating-credit-notes-for-invoice-corrections (checked 2026-10-26)
- [S9] Cross-border VAT & tax handling — found from sitemap: https://knowledge.getlago.com/articles/1520238511-why-anrok-fails-to-compute-tax-and-what-address-format-it-requires (checked 2026-10-26)
- [S10] Cross-border VAT & tax handling — found from sitemap: https://knowledge.getlago.com/articles/7769139074-why-are-vat-rates-applied-differently-to-recurring-charges-on-invoices (checked 2026-10-26)
- [S11] Payment collection, dunning & portability — found from sitemap: https://getlago.com/docs/guide/dunning/automatic-dunning (checked 2026-10-26)
- [S12] Payment collection, dunning & portability — found from sitemap: https://getlago.com/docs/guide/analytics/cash-collection/dunnings (checked 2026-10-26)
- [S13] Revenue reporting & accounting handoff — found from sitemap: https://getlago.com/docs/guide/analytics/revenue/mrr (checked 2026-10-26)
- [S14] Revenue reporting & accounting handoff — found from sitemap: https://getlago.com/docs/guide/revenue-recognition/get-started/export (checked 2026-10-26)

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Cite as: whats-best.ai, "Lago — Billing & Invoicing", AI panel analysis, as of 2026-10-29. https://whats-best.ai/software/billing/lago

Corrections: https://whats-best.ai/correct/995?target=page