# Cluvio — Business Intelligence & Dashboards

Cluvio by Cluvio GmbH holds a panel rating of 3/5 from 6 AI judges (category median 3/5), as of 2026-11-01. Provenance: EU-Made; sovereignty: not determined.

- Vendor: Cluvio GmbH (https://www.cluvio.com)
- Category: [Business Intelligence & Dashboards](https://whats-best.ai/software/business-intelligence.md)
- Provenance (editorial classification): EU-Made
- Canonical page: https://whats-best.ai/software/business-intelligence/cluvio
- Alternatives: https://whats-best.ai/software/business-intelligence/cluvio/alternatives ([markdown](https://whats-best.ai/software/business-intelligence/cluvio/alternatives.md))
- Data as of: 2026-11-06 · evaluated 2026-11-01 · oldest source captured 2026-11-01

**AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology

## At a glance

- Vendor: Cluvio GmbH
- Headquarters: Not stated on the vendor’s pages as of 1 Nov 2026
- Data hosting: Default not stated; pages mention the EU and the US [S19]
- Free plan: Yes, per the vendor’s own page [S1]

## The panel's verdict

Cluvio, from Cluvio GmbH of Berlin, is a SQL-and-R BI platform whose queries run directly on the customer's own databases, hosted on AWS with the account region chosen at signup. Its strongest area is sharing and embedding, scored 7-7: password-, IP- and expiry-protected links, scheduled email delivery, and JWT-secured iframe embedding with per-user WHERE-clause context restriction. Pricing transparency and sovereignty follow, though the captured pages state both that European data stays in Europe and that processing occurs outside the EEA including the US, and publish analyst prices but no base subscription price. Weakest are self-service and modelling and dashboards and visualization: analysis runs through SQL, viewers get filters only, and we found no public information on pivot tables, drill-down or a visual query builder. The genuine split is data connectivity: judges working from a SQL warehouse scored 6-7, while the judge weighing a company living in CRM and accounting apps scored 4 — the documented connectors stop at databases and files, and data from different datasources cannot be combined in one report.

**Speaks for it:**
- Product-grade embedding: iframe sharing links driven by JWT sharing secrets signed with the organisation's embed secret, per-user WHERE-clause context restriction, white-labelling, postMessage control and sample code in seven languages
- Viewer seats are unlimited and free on the paid plans, with interactive embedding gated to the Business plan rather than a separate metered fee
- Every plan limit published — dashboards, datasources, schedules, alert check rates, refresh rate, query rows, CSV export size — with additional analysts at € 99 / $ 109 per month on Pro and € 199 / $ 219 per month on Business, and a 14-day business trial without credit card
- Sixteen named SQL databases and warehouses, each reachable directly, through an SSH tunnel or via an open-source agent that requires no inbound firewall holes
- A defined-once SQL layer: snippets centrally maintained, whose changes propagate automatically to every referencing report, filter and alert

**Held against it:**
- Data living in different datasources cannot be combined within a single report, with the documentation pointing to ETL or federated queries as the workaround
- The documented connector list stops at databases and files (CSV and Excel upload), with Google Sheets stated as planned and we found no public information on business-application connectors or a generic REST connector
- Viewer accounts are documented as able to view published dashboards and use filters, nothing more, and we found no public information on a visual query builder or a governed semantic layer
- We found no public information on pivot tables, drill-down, cross-filtering, chart templates or localised number and date formats
- No base price for the Pro or Business subscription appears in the captured pages, and the Enterprise tier is listed as custom

**Best for:**
- You build a software product and want per-customer, context-restricted dashboards embedded via signed sharing secrets, with unlimited free viewers on the paid plans
- Your data already lives in one of the sixteen supported SQL databases or warehouses, including behind a firewall reachable by SSH tunnel, IP allow-listing or the open-source agent
- You must explain a European chain to auditors: a German contracting entity, an account region chosen at signup with a stated guarantee that data processed on the account stays within it, a signable Article 28 data processing agreement, and standard contractual clauses for third-country processing
- A small team of SQL-writing analysts serves many viewers and wants metrics defined once in centrally maintained snippets

**Avoid if:**
- Your data lives in business applications such as CRM, accounting or help-desk tools rather than a database, since the documented connectors stop at databases and files
- You need data from different datasources combined in a single report without an ETL step, which the documentation states is not possible
- Your business users cannot write SQL, since viewer accounts can view published dashboards and use filters and nothing more
- You must compute the full subscription cost in advance, since the captured pages publish per-analyst prices and every limit but no base price for the Pro or Business plans

## Scores by judge and criterion

Scores out of 5, each judge scoring independently against the published rubric (v1). "n/r" = not rated: the vendor publishes no price, or the judge found no public information on that criterion.

| Criterion | The Finance Controller | The Managing Director | The Data Analyst | The IT Administrator | The SaaS Product Lead | The Skeptic |
| --- | --- | --- | --- | --- | --- | --- |
| Data sources, connectors & refresh | 3/5 | 2/5 | 3.5/5 | 3/5 | 3/5 | 2.5/5 |
| Dashboards, charts & interactivity | 2/5 | 2/5 | 2.5/5 | 2/5 | 2/5 | 2/5 |
| Self-service analysis & shared metrics | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 |
| Sharing, scheduled reports & embedding | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 |
| Access control, administration & portability | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 2.5/5 |
| European sovereignty | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3/5 | 3.5/5 |
| Pricing transparency | 3.5/5 | 4/5 | 3/5 | 3.5/5 | 3/5 | 4/5 |
| **Weighted verdict** | **3/5** | **3/5** | **3/5** | **3/5** | **3/5** | **3/5** |

### The judges

- **The Finance Controller** (v1.0): Head of controlling at a 250-person machine builder in Baden-Württemberg. Closes the month from DATEV, the ERP, the CRM and a dozen Excel files that colleagues still mail around, and spends two days a month copying numbers into the management report. Wants the sources connected and refreshed on a schedule, one definition of contribution margin on every page, a report that prints cleanly for the advisory board, and data that stays where the auditors expect it.
- **The Managing Director** (v1.0): Runs a 40-person service company with HubSpot, an online accounting tool, a help desk and a project management app, and no one whose job is data. Wants revenue, pipeline, utilisation and open tickets on one screen in the office and on their phone, set up in an afternoon from ready-made connectors, a weekly summary in the inbox on Monday morning, and a price that does not double when the whole team wants to look.
- **The Data Analyst** (v1.0): The first data hire at a Hamburg e-commerce scale-up, with orders, marketing spend and customer data landing in a PostgreSQL warehouse every night. Answers the same question three times a week because every department computes revenue differently. Wants a SQL editor and a query builder for colleagues, metrics defined once in a model that lives in Git, natural-language questions that show the query they ran, and a way out that does not mean rebuilding every dashboard.
- **The IT Administrator** (v1.0): IT lead at a mid-sized healthcare supplier whose reports touch customer, pricing and employee data. Is asked to approve a BI tool after a department has already started a trial. Reads where extracts and caches are stored, whether the tool reaches the ERP database through a gateway or wants it opened to the internet, whether sales sees only its own region, and whether single sign-on and an audit log come with the plan or behind a sales call. Prefers an edition they can run themselves.
- **The SaaS Product Lead** (v1.0): Product lead at a Vienna software company selling fleet management to 600 business customers, each of whom asks for reports the team keeps building by hand. Wants dashboards embedded in the product under its own brand, every customer seeing only their own rows, customers building their own views without a ticket, and an embedding licence whose cost they can put into the product's price before signing.
- **The Skeptic** (v1.0): Has seen "connect any data source" on a tool with eight connectors and a CSV upload, "self-service" that ends with every department defining revenue its own way, "free viewers" that need a paid licence to open a shared link, and "AI insights" that never show the query. Asks where the extracts are stored, whether dashboards and definitions can be exported in a format another tool reads — and what leaving would cost.

## European sovereignty — proven facts

Built only from facts on the vendor's own pages; a dimension we could not prove is left open, never scored as zero. Headline: not determined.

| Dimension | Finding | Points | Source |
|---|---|---|---|
| Legal entity | Not determined | — | — |
| Hosting location | Not determined | — | — |
| Hosting options | Not determined | — | — |
| Open source | Not determined | — | — |
| Data processing agreement | Not determined | — | — |
| Transfer impact assessment | Not determined | — | — |

## Key facts

Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources).

**Compliance**
- Aws certifications: SOX, ISO 27001, PCI DSS Level I, HIPAA compliant architecture, SOC1/SOC2/SOC3, FISMA MediumATO (AWS's own compliance) [S9]
- Aws ftr: v3.0.0 · yes [S9]
- Certifications: yes · yes · yes [S9]
- Confidentiality: 3 [S10]
- Connection encryption: encrypted by default via Agent/SSH tunnel or direct cloud connections; direct self-hosted connections lack full certificate verification [S11]
- Connection secret encryption: 256 · symmetric [S9]
- Credit check: purchase on account · Schufa Holding AG · yes [S8]
- DPA: yes [S8]
- Encryption: yes · yes [S2]
- Encryption: yes · yes [S6]
- Encryption: yes · yes · yes [S9]
- Encryption at rest: yes · yes [S9]
- EU data protection: yes · yes [S2]
- GDPR: Art. 28 GDPR · yes [S10]
- GDPR basis registration: Art. 6 para. 1 lit. b GDPR · yes [S8]
- GDPR DPA: yes · yes · yes [S6]
- No automated decision making: no · no [S8]
- Password hashing: yes [S9]
- Regulations: yes · yes [S10]
- Tls: HTTPS/TLS [S19]
- Tls all traffic: yes · yes [S9]

**Data**
- Anonymized usage: yes · yes [S10]
- Data subject rights: yes · yes · yes · yes · yes · yes [S8]
- Portability: yes [S8]
- Query result cache: 24 [S9]
- Retention: 24 · 30 · no [S9]
- Retention after termination: 6 · yes [S10]
- Retention contact: yes [S8]
- Schema refresh: 24 [S9]
- Storage period: personal data deleted once no longer necessary unless legal retention periods apply [S8]
- Web server log retention days: security · 365 [S8]

**Hosting**
- Data residency: yes [S6]
- Physical media: AWS · NIST 800-88 or DoD 5220.22-M [S9]
- Regions: eu-central-1 (Frankfurt, Germany) · us-west-2 (Oregon, US) [S9]
- Regions: EU · US [S19]
- Ssh tunneling: yes · yes [S2]
- Third country processing: US · EU standard contractual clauses (Art. 46 (2) lit. c GDPR) · yes [S8]

**Integrations**
- Amazon athena: AWS region · S3 bucket · AWS access key · yes [S16]
- Amazon redshift: yes · direct · ssh_tunnel · cluvio_agent [S16]
- API auth: API servers authorized via API keys; data servers via short-lived data access tokens issued by API server operations [S19]
- API format json: JSON · JSON:API [S19]
- Clickhouse: yes · direct · ssh_tunnel · cluvio_agent [S16]
- Cratedb: yes · direct · ssh_tunnel · cluvio_agent [S16]
- Databricks: workspace host · HTTP path · yes · OAuth secret (recommended) · personal access token [S16]
- Google bigquery: project ID · service account key · yes [S16]
- Mariadb: yes · direct · ssh_tunnel · cluvio_agent [S16]
- Microsoft sql server: yes · direct · ssh_tunnel · cluvio_agent [S16]
- Mongodb atlas: MongoDB Atlas SQL federated database instance · yes [S16]
- Mysql: yes · direct · ssh_tunnel · cluvio_agent [S16]
- Openapi: /api/v2024-06-01/openapi.json · OpenAPI 3.1 · yes [S19]
- Oracle: yes · direct · ssh_tunnel · cluvio_agent [S16]
- Postgresql: yes · direct · ssh_tunnel · cluvio_agent [S16]
- Presto: yes · direct · ssh_tunnel · cluvio_agent [S16]
- Snowflake: account identifier · warehouse · username · yes [S16]
- Sql databases support: Cluvio connects to SQL databases and data warehouses; each datasource page lists settings and supported connection modes [S16]
- Trino: yes · direct · ssh_tunnel · cluvio_agent [S16]
- Vertica: yes · direct · ssh_tunnel · cluvio_agent [S16]

**Legal**
- Commercial register: HRB 173385 B · Amtsgericht Charlottenburg [S7]
- Company: Cluvio GmbH [S11]
- Copyright holder: Cluvio GmbH [S16]
- Entity: Cluvio GmbH · Friedrichstr. 79, 10117 Berlin, Germany [S10]
- Entity: Cluvio GmbH [S14]
- Entity name: Cluvio GmbH [S7]
- Terms change: 4 [S10]
- Terms updated: 2025-06-18 [S10]
- VAT id: DE 305359096 [S7]

**Pricing**
- Additional analyst: 99 · 109 · 199 · 219 · custom [S5]
- Additional analyst faq: 99 · 199 [S5]
- Currency options: EUR · USD [S5]
- Dashboard refresh rate: 1 hour · 24 hours · 10 minutes · custom [S5]
- Default term: 1 [S10]
- Electronic invoices: yes [S10]
- Forever free: Forever Free plan available; can switch plans at any time [S4]
- Forever free plan: yes [S2]
- Free plan: yes [S1]
- Free plan: yes [S6]
- Free plan available: Forever Free plan [S3]
- Free price: single · 0 [S5]
- Included analysts: 2 · single_user_only · 5 · custom [S5]
- Max analysts: 4 · 10 · custom [S5]
- Max dashboard schedules: 20 · 50 · custom [S5]
- Max dashboards: 50 · 3 · 100 · custom [S5]
- Max datasources: 2 · 1 · 10 · custom [S5]
- Max sql alerts: 20 · 100 · custom [S5]
- Payment terms: 14 [S10]
- Plan switching: yes [S5]
- Query executions: unlimited · 1000 · unlimited · unlimited [S5]
- Report CSV export: 250 MB · no · 2 GB · custom [S5]
- Sql alert check rate: 1 hour · 10 minutes · custom [S5]
- Sql query duration: 10 minutes · 5 minutes · 20 minutes · custom [S5]
- Sql result rows: 5000 · 5000 · 10000 · custom [S5]
- Support tiers: Standard · Community · Premium · Enterprise [S5]
- Trial: 14 · yes · no [S2]
- Trial: 14 · yes · no [S1]
- Trial: 14 · business · no [S4]
- Trial: business · 14 · no [S3]
- Trial: 14 · business · no [S5]
- Unlimited viewers: pro · business · yes [S1]
- VAT: yes · yes [S10]
- Viewer users: unlimited · unlimited · unlimited [S5]

**Product**
- Account lockout: yes · yes [S9]
- AI training prohibition: yes [S10]
- Alerts: custom data alerts/notifications [S1]
- Alerts: yes · yes [S9]
- API access: yes · yes [S10]
- API purpose: Public API for programmatically viewing and managing a Cluvio organization account [S19]
- Architecture: service-oriented architecture with least privilege per service [S9]
- Auditing: yes · yes · yes [S9]
- Authentication: email and password · yes [S9]
- Auto refresh: yes [S5]
- Auto refresh: Continuously displayed dashboards auto-refresh according to the configured refresh rate [S13]
- Availability SLA: annual average · 98 [S10]
- Background and border config: yes · yes · yes [S4]
- Builtin snippets context: Built-in snippets give queries access to context about the logged-in user and the dashboard displaying the report. [S15]
- Builtin snippets list: Built-in snippets: [CLUVIO_USER_EMAIL], [CLUVIO_USER_FIRSTNAME], [CLUVIO_USER_LASTNAME], [CLUVIO_USER_ROLE] (admin/analyst/viewer), [CLUVIO_DASHBOARD_NAME], [CLUVIO_DASHBOARD_ID]; user snippets are NULL for sharing links and scheduled e-ma… [S15]
- Cache expiry: yes · 24 · yes [S13]
- Change owner admin only: Change Owner action (Admins only) can hand a draft to another Analyst or Admin [S13]
- Chart types: yes [S2]
- Cluvio agent: yes · yes · yes [S9]
- Connectivity alerts: email alerts when datasource unreachable; optional scheduled testing when idle [S11]
- Context restricted dashboards business: Business · context-restricted dashboards [S17]
- Context restriction where clause: per-user context restriction via WHERE clause filter like {salesrep_id=user_id} [S17]
- Continuous monitoring: yes [S9]
- Cross datasource joins unsupported: no [S12]
- Custom filters: yes · yes [S9]
- Custom limits: support@cluvio.com · yes [S11]
- Customer count: 1800 [S1]
- Customer count: more than 1800 customers [S3]
- Customer success manager: yes [S5]
- Dashboard backups: Dashboards can be created from exported JSON backups when dashboard backups are enabled [S13]
- Dashboard definition: Dashboards are collections of reports on an interactive grid; each report runs a SQL query and visualizes results as chart, table, or number [S13]
- Dashboard draft flow: New dashboards start as drafts visible only to the creator until shared with user groups [S13]
- Dashboard filters: dropdowns · date pickers · checkboxes · text inputs · time range · aggregation · time zone [S13]
- Dashboard groups: Dashboard groups organize dashboards into categories [S13]
- Dashboard refresh triggers: manual refresh, cache miss on access, parameter change cache miss, scheduled SQL alerts, scheduled custom filter refresh [S9]
- Dashboard sharing: share with selected people [S3]
- Dashboard sharing link: yes [S5]
- Dashboard sorting: Dashboards sortable by last opened, name, or last updated; choice remembered by browser [S13]
- Dashboards: yes [S3]
- Data caching: SQL query results are cached per unique filter-value combination [S13]
- Data sources: AWS RDS · Redshift · Snowflake · BigQuery · Microsoft Azure · self-hosted databases [S9]
- Data timestamp business only: Business · data_timestamp parameter [S17]
- Database connectivity: yes · most major · yes · yes [S3]
- Database support: supports all major SQL databases and data warehouses [S1]
- Db connection options: firewall allowlisting of Cluvio-owned IP addresses, TLS connections, SSH tunnel proxying, read-only database users, open-source Cluvio Agent [S9]
- Default refresh interval: 24 [S17]
- Default sharing link noninteractive: yes [S17]
- Deployment frequency: multiple times per day without service interruptions [S6]
- Description: Business intelligence platform with interactive dashboards built using SQL and R [S6]
- Embed modes: yes · yes · yes [S4]
- Embed secret backend only: Embed Secret must not be exposed to frontend [S17]

**Subprocessors**
- Braintree: Braintree (PayPal (Europe) S.à.r.l. et Cie, S.C.A) · Luxembourg · credit/debit card payments [S8]
- Calendly: calendly · demo appointment booking [S8]
- Google analytics: Google Ireland Limited · web analytics · yes [S8]
- Named: Recurly (billing), Braintree (credit card processing), Elev.io (in-app help), Sendgrid (email), PagerDuty (alerting), Sentry, Pingdom and NewRelic (monitoring) [S9]
- Recurly: Recurly, Inc. · USA · recurring payment processing [S8]

**Support**
- Audit logs access: yes · yes [S9]
- Monitoring: API availability, server log, server components/services availability, browser error monitoring [S9]
- Sales email: sales@cluvio.com [S5]
- Status page: http://status.cluvio.com [S9]

142 more facts on the canonical page: https://whats-best.ai/software/business-intelligence/cluvio

## Questions

### Is Cluvio European?

Yes. whats-best.ai classifies Cluvio as EU-Made.

### Where does Cluvio store data?

The default storage location for customer data is not stated on the vendor’s pages as of 1 Nov 2026. The vendor’s pages mention the EU and the US as hosting locations, per [the vendor’s page captured 1 Nov 2026](https://whats-best.ai/evidence/13842).

### Does Cluvio have a free plan?

Yes. Cluvio has a free plan, per [the vendor’s page captured 1 Nov 2026](https://whats-best.ai/evidence/13744).

### What are the best alternatives to Cluvio?

As of 1 Nov 2026, the panel rates [Metabase (3.5/5)](https://whats-best.ai/software/business-intelligence/metabase), [Preset (Apache Superset) (3.5/5)](https://whats-best.ai/software/business-intelligence/preset) and [Holistics (3/5)](https://whats-best.ai/software/business-intelligence/holistics) highest among the other 15 Business Intelligence & Dashboards products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [Luzmo](https://whats-best.ai/software/business-intelligence/luzmo) (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [Cluvio alternatives](https://whats-best.ai/software/business-intelligence/cluvio/alternatives).

## Head-to-head

- [Cluvio vs Metabase](https://whats-best.ai/compare/cluvio-vs-metabase.md)

## What this page leaves out

- 10 legal facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 4 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 3 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 1 compliance fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 1 hosting fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 1 integrations fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 3 sovereignty dimensions could not be confirmed on the vendor’s own pages and are shown as unknown.
- 6 of the readings below were written against an earlier fact sheet — a fact has been corrected, added or pulled since. Until the panel next runs on this product you are reading the older judgement.

## Sources

- [S1] Vendor homepage: https://www.cluvio.com/ (checked 2026-11-01)
- [S2] Features page: https://www.cluvio.com/features.html (checked 2026-11-01)
- [S3] Features page (how it works): https://www.cluvio.com/how-it-works.html (checked 2026-11-01)
- [S4] Features page (embedded analytics): https://www.cluvio.com/embedded-analytics.html (checked 2026-11-01)
- [S5] Pricing page: https://www.cluvio.com/pricing.html (checked 2026-11-01)
- [S6] Documentation: https://docs.cluvio.com/ (checked 2026-11-01)
- [S7] Legal notice: https://www.cluvio.com/imprint.html (checked 2026-11-01)
- [S8] Privacy policy: https://www.cluvio.com/privacy.html (checked 2026-11-01)
- [S9] Security / trust page: https://www.cluvio.com/security.html (checked 2026-11-01)
- [S10] Terms of service: https://www.cluvio.com/terms.html (checked 2026-11-01)
- [S11] Data sources, connectors & refresh — found from sitemap: https://docs.cluvio.com/datasources/overview (checked 2026-11-01)
- [S12] Data sources, connectors & refresh — found from sitemap: https://docs.cluvio.com/datasources/joining-data-from-multiple-datasources (checked 2026-11-01)
- [S13] Dashboards, charts & interactivity — found from sitemap: https://docs.cluvio.com/dashboards/overview (checked 2026-11-01)
- [S14] Dashboards, charts & interactivity — found from sitemap: https://docs.cluvio.com/how-to/build-dashboards/add-interactive-filters (checked 2026-11-01)
- [S15] Self-service analysis & shared metrics — found from sitemap: https://docs.cluvio.com/sql-snippets/overview (checked 2026-11-01)
- [S16] Self-service analysis & shared metrics — found from sitemap: https://docs.cluvio.com/datasources/sql-databases (checked 2026-11-01)
- [S17] Sharing, scheduled reports & embedding — found from sitemap: https://docs.cluvio.com/embedding/overview (checked 2026-11-01)
- [S18] Sharing, scheduled reports & embedding — found from sitemap: https://docs.cluvio.com/sharing/overview (checked 2026-11-01)
- [S19] Access control, administration & portability — found from sitemap: https://docs.cluvio.com/api/v2024-06-01 (checked 2026-11-01)
- [S20] Access control, administration & portability — found from sitemap: https://docs.cluvio.com/account-and-security/sso (checked 2026-11-01)

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Cite as: whats-best.ai, "Cluvio — Business Intelligence & Dashboards", AI panel analysis, as of 2026-11-06. https://whats-best.ai/software/business-intelligence/cluvio

Corrections: https://whats-best.ai/correct/1254?target=page