# 3CX alternatives — Cloud Telephony (VoIP & Cloud PBX) As of 6 Nov 2026, the panel rates [Placetel (3.5/5)](https://whats-best.ai/software/cloud-telephony/placetel), [RingCentral RingEX (3/5)](https://whats-best.ai/software/cloud-telephony/ringcentral) and [Aircall (3/5)](https://whats-best.ai/software/cloud-telephony/aircall) highest among the other 13 Cloud Telephony (VoIP & Cloud PBX) products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [Placetel](https://whats-best.ai/software/cloud-telephony/placetel) (EU origin, foreign-owned). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). - Canonical page: https://whats-best.ai/software/cloud-telephony/3cx/alternatives - 3CX: https://whats-best.ai/software/cloud-telephony/3cx.md - Data as of: 2026-11-06 **AI-generated.** Ratings and verdicts are the opinion of a panel of AI judges, formed from public evidence against a published rubric — an analysis, not a hands-on test. Listed by panel rating (products the panel could not rate follow alphabetically); no placement is for sale. How lists are ordered: https://whats-best.ai/methodology#ordering ## European alternatives to 3CX - [Placetel](https://whats-best.ai/software/cloud-telephony/placetel) · EU origin, foreign-owned · panel rating 3.5/5 · data hosting: Default not stated; pages mention the EU Placetel is a cloud telephone system — cloud PBX, call centre and SIP trunking — from Gamma Placetel GmbH of Cologne, running on Cisco technology in the backend. - [Aircall](https://whats-best.ai/software/cloud-telephony/aircall) · EU-Made · panel rating 3/5 · data hosting: not stated on the vendor’s pages Aircall, cloud telephony from Aircall SAS of Paris, scores as a contact-centre system first: contact centre is the strongest category at 7-8, on documented skills-based routing, queue callback, a power dialer, call whispering, live dashboards and an AI layer spanning transcription, summaries, a 38-language AI receptionist, and SMS and WhatsApp. - [CloudTalk](https://whats-best.ai/software/cloud-telephony/cloudtalk) · EU-Made · panel rating 3/5 · data hosting: not stated on the vendor’s pages CloudTalk, s.r.o. - [easybell Cloud-Telefonanlage](https://whats-best.ai/software/cloud-telephony/easybell) · EU-Made · panel rating 3/5 · data hosting: Default not stated; pages mention Germany · free plan per the vendor’s page captured 2026-11-05 easybell's Cloud Telefonanlage, a cloud PBX and SIP trunk service from easybell GmbH of Berlin, earned weighted totals from 5.4 to 6.5. - [Ringover](https://whats-best.ai/software/cloud-telephony/ringover) · EU-Made · panel rating 3/5 · data hosting: not stated on the vendor’s pages Ringover is a cloud phone system with call-centre and AI call analysis from SAS BJT Partners – Ringover Group of Montrouge, France. - [fonial](https://whats-best.ai/software/cloud-telephony/fonial) · EU-Made · panel rating 3/5 · data hosting: not stated on the vendor’s pages fonial, a Cologne cloud-telephony vendor (fonial GmbH, HRB 83052, an EnBW subsidiary) selling a cloud PBX and SIP trunking, scores highest on pricing transparency — a flat 8 — and sovereignty at 7-8. - [sipgate](https://whats-best.ai/software/cloud-telephony/sipgate) · EU-Made · panel rating 2.5/5 · data hosting: Default not stated; pages mention Germany sipgate is a German cloud telephony platform — cloud PBX, SIP trunking, contact centre and mobile — from sipgate GmbH of Düsseldorf. - [peoplefone](https://whats-best.ai/software/cloud-telephony/peoplefone) · EU origin, foreign-owned · panel rating 2.5/5 · data hosting: not stated on the vendor’s pages · free plan per the vendor’s page captured 2026-11-05 peoplefone GmbH of Fellbach sells cloud telephony to business customers — SIP trunks, the vPBX cloud PBX, hosted 3CX and Microsoft Teams calling — and the judges reward two things above all: calling and routing scores 6-7 and pricing transparency scores 6-7. ## Other alternatives - [RingCentral RingEX](https://whats-best.ai/software/cloud-telephony/ringcentral) · Rest of world · panel rating 3/5 RingCentral's RingEX cloud phone system, with its RingCX contact centre, drew weighted verdicts from 5.9 to 6.8. - [Zoom Phone](https://whats-best.ai/software/cloud-telephony/zoom-phone) · Rest of world · panel rating 3/5 Calling and routing scores 7 across the bench: multi-level auto receptionists, call queues with distribution and overflow rules, number porting, recording with transcription, and emergency-calling pages covering registered locations and nomadic detection. - [Dialpad](https://whats-best.ai/software/cloud-telephony/dialpad) · Rest of world · panel rating 2.5/5 - [JustCall](https://whats-best.ai/software/cloud-telephony/justcall) · Rest of world · panel rating 2.5/5 JustCall, a cloud telephony platform from SaaS Labs US, Inc. - [Microsoft Teams Phone](https://whats-best.ai/software/cloud-telephony/microsoft-teams-phone) · Rest of world · panel rating 2/5 Microsoft Teams Phone is a cloud telephony add-on to Microsoft 365, reaching the public network through a Microsoft calling plan, Operator Connect, Direct Routing via a certified session border controller, or Teams Phone Mobile. Ratings are out of 5 (the panel's mean, half steps). --- Cite as: whats-best.ai, "3CX alternatives — Cloud Telephony (VoIP & Cloud PBX)", AI panel analysis, as of 2026-11-06. https://whats-best.ai/software/cloud-telephony/3cx/alternatives