# CloudTalk — Cloud Telephony (VoIP & Cloud PBX)

CloudTalk by CloudTalk, s.r.o. holds a panel rating of 3/5 from 6 AI judges (category median 3/5), as of 2026-11-05. Provenance: EU-Made; sovereignty: not determined.

- Vendor: CloudTalk, s.r.o. (https://www.cloudtalk.io)
- Category: [Cloud Telephony (VoIP & Cloud PBX)](https://whats-best.ai/software/cloud-telephony.md)
- Provenance (editorial classification): EU-Made
- Canonical page: https://whats-best.ai/software/cloud-telephony/cloudtalk
- Alternatives: https://whats-best.ai/software/cloud-telephony/cloudtalk/alternatives ([markdown](https://whats-best.ai/software/cloud-telephony/cloudtalk/alternatives.md))
- Data as of: 2026-11-06 · evaluated 2026-11-05 · oldest source captured 2026-11-05

**AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology

## At a glance

- Vendor: CloudTalk, s.r.o.
- Headquarters: Not stated on the vendor’s pages as of 5 Nov 2026
- Data hosting: Not stated on the vendor’s pages as of 5 Nov 2026
- Free plan: Not stated on the vendor’s pages as of 5 Nov 2026
- Starting price: “Starter All the essentials to set up a smart, professional phone system. €25 User / month Billed annually Minimum licenses: 1” (vendor’s words) [S6]

## The panel's verdict

CloudTalk, s.r.o. of Bratislava sells cloud telephony for sales and support teams. Its strongest category is the contact centre at 8: skills-based queues, listen/coach/join monitoring, callback, smart, power, parallel and predictive dialers, and a priced AI layer — transcripts, summaries, sentiment, call scoring, an AI receptionist speaking 70+ languages — are all documented. Integration and administration follows at 7, with 100+ integrations and unusually detailed REST API and webhook documentation. Apps and devices is the weakest at 4: softphone apps and a certified Microsoft Teams app are documented, but we found no public information on desk phones, DECT handsets or automatic provisioning. Calling and routing scores 6, held back by terms that restrict emergency calling to US customers. Splits are narrow — sovereignty 4 to 6, network and compliance 5 to 6, pricing transparency 5 to 6 — turning on AI subprocessors located in the USA, per-minute rates available only on request from sales, and no published SLA credits or recording-retention periods.

**Speaks for it:**
- Contact-centre depth is the strongest-scoring area: skills-based and VIP queues, listen/coach/join monitoring, callback, a wallboard, per-agent reporting, and smart, power, parallel and predictive dialers all documented.
- AI add-ons are specified and priced: Conversation Intelligence at €9 per user per month billed annually and AI Voice Agents at €99 starting from 200 minutes a month, with an AI receptionist speaking 70+ languages.
- Plans are public at €25, €29 and €49 per user per month billed annually, with Starter including 500 domestic outbound minutes per user per month and Essential and Expert including unlimited domestic calls across the EU, UK, Iceland and Norway.
- 100+ integrations including HubSpot, Salesforce, Pipedrive and Zendesk with click-to-call and automatic logging, plus a REST API with a live playground and webhooks with signing secrets, idempotency and delivery history.
- A published, versioned data processing agreement and a subprocessor list naming the AI providers and their locations, alongside ISO 27001, SOC 2 Type 2 and PCI DSS statements and annual third-party audits and penetration tests.

**Held against it:**
- The terms state emergency calling is provided only for customers located in the United States and that no emergency calls are supported for anyone else.
- Per-minute rates are available only on request from sales@cloudtalk.io, we found no public information on number, porting or set-up costs, and the captured pages give different figures for the Power Dialer add-on.
- Every AI subprocessor that touches call recordings and transcripts — Anthropic, AssemblyAI, Deepgram and Google — is located in the USA, and a Delaware affiliate may process personal data.
- We found no public information on desk phones, DECT handsets, automatic provisioning, or where calls, recordings and transcripts are hosted.
- A 99.999% platform availability figure is stated, but we found no public information on an SLA with service credits, on registration with a telecoms regulator, or on retention periods for recordings.

**Best for:**
- You run a phone-first sales or support team and want queues, dialers, live monitoring and AI call scoring in one platform — the product's strongest-scoring area.
- Your team lives in HubSpot, Salesforce, Zendesk or another of the 100+ supported CRMs and wants click-to-call with automatic logging.
- You want to embed telephony in your own tooling through a documented REST API with a live playground and detailed webhooks.
- Your agents work from desktop and mobile softphone apps or inside Microsoft Teams with Azure single sign-on.

**Avoid if:**
- Your sites outside the United States need a route to emergency services — the terms state emergency calling is provided only to customers located in the US, with no emergency calls supported for anyone else.
- You must keep desk phones or DECT handsets — we found no public information on handsets from named makers, automatic provisioning, or devices for sale or rent.
- Your data-protection posture requires the whole processing chain in Europe — ask the vendor: the public pages we read do not show it
- You need to compute the full annual cost before talking to sales — per-minute rates and number, porting and set-up prices are available only on request.

## Scores by judge and criterion

Scores out of 5, each judge scoring independently against the published rubric (v1). "n/r" = not rated: the vendor publishes no price, or the judge found no public information on that criterion.

| Criterion | The Office Manager | The IT Administrator | The Contact Centre Lead | The Inside Sales Lead | The Data Protection Officer | The Skeptic |
| --- | --- | --- | --- | --- | --- | --- |
| Calling, numbers & call routing | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 |
| Apps, desk phones & Microsoft Teams | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 |
| Call centre, analytics & AI | 4/5 | 4/5 | 4/5 | 4/5 | 4/5 | 4/5 |
| CRM integration, API & administration | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 |
| Reliability, call security & telecoms compliance | 3/5 | 3/5 | 3/5 | 3/5 | 2.5/5 | 3/5 |
| European sovereignty | 3/5 | 3/5 | 3/5 | 3/5 | 2.5/5 | 2/5 |
| Pricing transparency | 2.5/5 | 2.5/5 | 3/5 | 2.5/5 | 2.5/5 | 2.5/5 |
| **Weighted verdict** | **3/5** | **3/5** | **3.5/5** | **3/5** | **3/5** | **3/5** |

### The judges

- **The Office Manager** (v1.0): Runs the office of a tax advisory firm with twenty-five staff in Hanover, where the old phone box in the server cupboard is being switched off by the carrier. The firm's number has been on every letterhead for thirty years and must not change. Wants the number ported without a gap, a greeting and a queue during the tax deadline weeks, voicemail by email, the desk phones kept, and a monthly bill the partners can read without calling anyone.
- **The IT Administrator** (v1.0): IT administrator at a machine builder with 280 staff on three sites in Baden-Württemberg, with production halls on DECT handsets, the office on Microsoft Teams and a service team abroad. Wants desk and DECT phones provisioned without touching each one, Teams calling with the company numbers, users created from Entra ID with single sign-on, an API for the number plan, and an emergency call from a home office that reaches the right control centre.
- **The Contact Centre Lead** (v1.0): Leads customer support for an online shop for bicycle parts, with eighteen agents in Leipzig and a hotline in German and English. On Mondays after a sale the queue reaches forty callers. Wants skills-based queues, a wallboard, callbacks instead of hold music, listen and whisper for training new agents, reports per agent and hour, and call summaries in the helpdesk without anyone typing them.
- **The Inside Sales Lead** (v1.0): Leads twelve inside sales reps at a B2B software company in Munich who call prospects in Germany, Austria and Switzerland from HubSpot. Wants click-to-call and a power dialer in the CRM, every call and its recording logged on the contact, local numbers in each country, the mobile app showing the company number at trade fairs, and AI notes that a rep can trust before the follow-up email.
- **The Data Protection Officer** (v1.0): External data protection officer for a group of six medical practices whose patients call about appointments, results and prescriptions. Knows that call records fall under the secrecy of telecommunications and that a recorded or transcribed call can hold health data. Reads the subprocessor list, asks which AI model writes the transcripts and where, wants encryption on by default, and needs a DPA and a retention period before any call is recorded.
- **The Skeptic** (v1.0): Has seen "all calls included" that excluded mobile numbers abroad, a "five-minute setup" followed by six weeks of porting, and an "AI assistant" that sent every recorded call to a model in the US. Asks what porting the numbers back out costs and how long it takes, whether the desk phones still work after leaving, who carries the calls, what the SLA pays when the platform is down — and what the second year costs.

## European sovereignty — proven facts

Built only from facts on the vendor's own pages; a dimension we could not prove is left open, never scored as zero. Headline: not determined.

| Dimension | Finding | Points | Source |
|---|---|---|---|
| Legal entity | Not determined | — | — |
| Hosting location | Not determined | — | — |
| Hosting options | Not determined | — | — |
| Open source | Not determined | — | — |
| Data processing agreement | Not determined | — | — |
| Transfer impact assessment | Not determined | — | — |

## Key facts

Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources).

**Compliance**
- Audit: yes [S9]
- Badges: ISO 27001:2022 · HIPAA · GDPR · CCPA · PCI · CSA · EU-US DPF · UK-US DPF · SOC 2 Type II [S9]
- Badges: yes · yes · yes · yes [S18]
- CCPA: yes [S15]
- Certifications: yes · CloudTalk Trust Center · yes · yes [S2]
- Certifications: yes · yes [S8]
- Certifications: SOC 2 · GDPR · HIPAA [S6]
- Certifications: yes · yes [S22]
- Data privacy framework: yes [S22]
- DPA: yes [S9]
- Dpf certified: yes · yes [S11]
- Dpf dispute resolution: JAMS · 45 · yes [S11]
- Dpf enforcement: U.S. Federal Trade Commission [S11]
- Dpf scope: no [S11]
- Dpf verification: internal self-assessment · annual [S11]
- Encryption claims: yes · yes [S8]
- Faqs: 26 [S9]
- Five9 certifications: SOC 2 Type 2 · ISO/IEC 27001 · PCI DSS · HIPAA · GDPR · Five9 [S2]
- GDPR: yes [S15]
- Genesys certifications: SOC 2 Type 2 · ISO 27001 · PCI DSS · HIPAA (Americas) · FedRAMP Moderate · Genesys Cloud CX [S2]
- Insurance: yes [S9]
- ISO 27001: yes [S15]
- Justcall certifications: SOC 2 Type 2 · ISO 27001 · PCI DSS · GDPR · HIPAA with BAA · JustCall [S2]
- Kyc procedure: yes [S10]
- Password storage: yes [S8]
- Pci dss: yes · yes [S8]
- Pci dss: yes [S22]
- Pentest: yes [S9]
- Privacy regulations: yes · yes · yes [S8]
- Privacy regulations: yes · yes · yes [S22]
- Recaptcha: Google reCAPTCHA [S11]
- Security whitepaper: yes [S8]
- Security whitepaper: yes [S22]
- SOC 2: yes [S9]
- SOC 2: yes [S15]
- Supervisory authority: www.dataprotection.gov.sk [S11]

**Data**
- Deletion on request: yes [S9]
- Free trial deletion: 24 · yes [S10]
- No credit card retention: no [S8]
- Trial deletion: yes · 24 [S11]

**Hosting**
- Third country transfers: EU adequacy decisions · standard contractual clauses · Trust Center [S11]
- US affiliate: CloudTalk.io Inc. · 1401 Pennsylvania Ave. STE 105, 19806 Wilmington, Delaware, USA [S11]

**Integrations**
- Activecampaign: ActiveCampaign · yes [S4]
- Adobe commerce: Adobe Commerce · yes [S4]
- Amplemarket: AmpleMarket · yes [S4]
- Auth API key: api_key · Admin [S20]
- Azure marketplace: Microsoft Marketplace · yes [S16]
- Big commerce: BigCommerce · yes [S4]
- Bullhorn: Bullhorn · yes [S4]
- Capsule: Capsule · yes [S4]
- Close CRM: Close CRM · yes [S4]
- Coming soon ats tools: Lever · no · yes [S4]
- Coming soon delighted: Delighted · no · yes [S4]
- Coming soon segment: Segment · no · yes [S4]
- Coming soon square stripe: Square · no · yes [S4]
- Coming soon stripe: Stripe · no · yes [S4]
- Coming soon sugarcrm nimble keap: SugarCRM · no · yes [S4]
- Coming soon vtiger: Vtiger CRM · no · yes [S4]
- Copper: Copper · yes [S4]
- Dataddo: Dataddo · yes [S4]
- Freshdesk: Freshdesk · yes [S4]
- Freshsales: Freshsales · yes [S4]
- Freshservice: Freshservice · yes [S4]
- Front: Front · yes [S4]
- Gohighlevel: GoHighLevel · yes [S4]
- Gong: Gong · yes [S4]
- Gorgias: Gorgias · yes [S4]
- Greenhouse: Greenhouse · yes [S4]
- Help scout: Help Scout · yes [S4]
- Hubspot: HubSpot · yes [S4]
- Intercom: Intercom · yes [S4]
- Kommo CRM: Kommo CRM · yes [S4]
- Krisp: Krisp · yes [S4]
- Kustomer: Kustomer · yes [S4]
- Liveagent: LiveAgent · yes [S4]
- Make: Make · yes [S4]
- Microsoft teams: Microsoft Teams · yes [S4]
- Mindtickle: Mindtickle · yes [S4]

**Legal**
- Controller: CloudTalk s.r.o. · Tallerova 4, 811 02 Bratislava, Slovakia · Slovak Republic · 46817832 [S11]
- DPA current version: 2026-02-13 [S12]
- DPA exists: DPA is an integral part of the Agreement between CloudTalk and the Customer [S12]
- DPA previous versions: 2024-08-02 · 2022-07-05 [S12]
- Greek customers annex: Annex 2 Telco Carrier Terms for Greek Customers [S10]
- Language version: English [S11]
- Offices: Toronto · New York · London · Mexico City · Barcelona · Lisbon · München · Prague · Bratislava [S12]
- Operating entity: CloudTalk, s.r.o. · Tallerova 4, 811 02 Bratislava · Slovakia · 46 817 832 [S10]
- Terms last update: 2026-11-02 [S10]
- US subsidiary: CloudTalk.io, Inc. · 1401 Pennsylvania Ave. STE 105, Wilmington, Delaware 19806, USA · Delaware, USA [S10]

**Pricing**
- Addon billing annual: annually · Starter · Essential [S18]
- AI conversation intelligence price: user/month · annually · EUR · 9 [S6]
- AI voice agents price: starting from 200 minutes/month · EUR · 99 [S6]
- Aircall: custom, 25-license minimum · 3 · 30 · ~25% more than annual · 50 [S2]
- Aircall ratings: 4.4/5 (1,520 reviews) · Aircall · 4.2/5 (457 reviews) [S2]
- Annual discount: ≈ 30% off, save 3+ months [S2]
- Billing discount: 30 [S6]
- Business phone system: calling · routing · CRM integration · 25 [S7]
- Custom quote: yes [S6]
- Dialpad: 15 · 115 · 135 · 80 · 95 · 150 [S2]
- Essential price: user/month · annually · EUR · 1 · 29 [S6]
- Expert price: user/month · annually · EUR · 3 · yes · 49 [S6]
- Fee change notice: 30 · yes [S10]
- Five9: 50 · yes · 159 · 119 [S2]
- Free trial days: 14 · yes [S10]
- G2 rating: 4.4/5 · 1,702+ · 1,970+ [S2]
- Genesys: annual commitment, sales-led · 75 · 115 · 155 · 240 [S2]
- Hosted phone system: 50 · 25 [S7]
- Inbound free local: yes · local or geographic non-toll-free number [S10]
- Internal calls free: yes [S10]
- Ivr: 25 · 50 [S7]
- Justcall: custom, 10-user minimum · custom, predictive and parallel dialing · 2 · 49 · 14 · 69 · 29 · 39 · 89 · 109 [S2]
- Nextiva: 15 · 75 · 25 · annual or monthly, same price · 12 · 75 [S2]
- Nextiva ratings: 4.5/5 (3,441 reviews) · Nextiva · 4.6/5 (914 reviews) [S2]
- Nice cxone: monthly in arrears · 169 · 209 · 249 · 135 · 110 · yes · 0.25 [S2]
- Partner commission: lifetime commissions · 30 · yes [S21]
- Plan eur: user/month · 49 · 25 · 29 [S2]
- Power dialer: 25 [S7]
- Power dialer price: user/month · annually · EUR · 15 [S6]
- Power dialer price: Expert · 14 · 15 [S18]
- Premium rate always charged: yes [S10]
- Rate request email: sales@cloudtalk.io [S10]
- Ringcentral ringcx: contact sales · $20–$25 per user/month · 145 · 165 · 65 · 75 · 95 · 110 [S2]
- Short duration call: 15 [S10]
- Smart dialer: monthly · 50 · 25 [S7]
- Softphone range: 50 · 25 [S7]

**Product**
- Admin user level required: Admin [S23]
- After hours overflow: after-hours and overflow answering [S19]
- Agent productivity boost: 25% agent output boost [S14]
- Agent reporting: yes [S3]
- Agent status: yes [S3]
- AI act reference: EU 2024/1689 (AI Act) [S10]
- AI call scoring: yes [S3]
- AI ci features: summaries · searchable transcripts · AI notes · topic extraction · talk/listen ratio · customer sentiment · call scoring · PDF & CRM export [S6]
- AI coverage scenarios: after-hours · overflow · first-touch lead qualification · follow-ups · FAQs & status checks [S1]
- AI features: CloudTalk Conversation Intelligence (CloudTalk CI) · CloudTalk AI Voice Agent (CloudTalk CeTe) · yes [S10]
- AI insights: AI insights: transcriptions, sentiment analysis, smart notes, topics, talk-listen ratios [S5]
- AI languages: 70+ · 70 [S1]
- AI no training on customer data: no [S10]
- AI sales dialer: 160+ · sequential · parallel · yes [S3]
- AI smart notes: yes [S3]
- AI summaries tags: yes [S3]
- AI transcripts analytics: yes · yes [S15]
- AI trending topics: yes [S3]
- AI virtual agents: yes · 80 [S14]
- AI voice agent: yes [S3]
- AI voice agent capabilities: make outbound calls · guide conversations · extract insights · understand intent and respond in real time · forward call to human caller if necessary [S10]
- AI voice agent priced separately: yes [S10]
- AI voice agents: yes [S12]
- AI voice solutions: partners deliver AI-powered voice solutions [S21]
- AI voiceagent: AI VoiceAgent for strategy calls and quotes [S11]
- Aircall countries: Aircall · 100+ [S2]
- Analytics: yes [S3]
- Analytics: yes · yes · yes · yes [S2]
- Analytics: yes [S15]
- Anti spam registration: yes [S6]
- API: yes [S9]
- API concepts: response envelopes, pagination, error codes, rate limiting [S5]
- API encryption: login and security API tokens · TLS/SSL · yes [S23]
- API key hygiene: Do not store API keys in Git/repositories; rotate keys periodically [S23]
- API reference playground: full endpoint reference with live playground [S5]
- API resources: CueCard · Agents · Groups · Bulks · Campaigns · Contacts · Numbers · Utilities · Sms · Calls · Contact tags · Conversation Intelligence · VoiceAgent · Dialer · Webhooks [S5]

**Subprocessors**
- Anthropic: Anthropic, PBC · Processes call transcripts when the AI Voice Agent configuration feature is used. · USA · Standard Contractual Clauses [S13]
- Assemblyai: AssemblyAI, Inc. · Speech-to-text transcription engine · USA · EU-U.S. Data Privacy Framework [S13]
- Deepgram: Deepgram, Inc. · Processes call recordings when voice agent features are used. · USA · Standard Contractual Clauses [S13]
- Disclosure: yes [S9]
- DPA reference: yes [S13]
- GDPR commitment: yes [S13]
- Google: Google LLC. · Processes call recordings when the Speech-To-Text feature is used. · USA · EU-U.S. Data Privacy Framework [S13]
- Infrastructure category exists: Infrastructure [S13]
- Page updated: September 7, 2026 [S13]
- Published list: yes [S10]

**Support**
- All plans channels: chat · email · 24/7 · yes [S6]
- Channel manager: yes [S21]
- Demo: yes [S7]
- Partner enablement: demo accounts · training · enablement sessions · partner assets [S21]
- Sales email: sales@cloudtalk.io [S10]
- Trial: yes [S7]
- Trial available: yes [S12]
- Vulnerability reporting: yes [S9]

262 more facts on the canonical page: https://whats-best.ai/software/cloud-telephony/cloudtalk

## Questions

### Is CloudTalk European?

Yes. whats-best.ai classifies CloudTalk as EU-Made.

### Where does CloudTalk store data?

Not stated on the vendor’s pages as of 5 Nov 2026.

### Does CloudTalk have a free plan?

Not stated on the vendor’s pages as of 5 Nov 2026.

### What are the best alternatives to CloudTalk?

As of 6 Nov 2026, the panel rates [Placetel (3.5/5)](https://whats-best.ai/software/cloud-telephony/placetel), [RingCentral RingEX (3/5)](https://whats-best.ai/software/cloud-telephony/ringcentral) and [Aircall (3/5)](https://whats-best.ai/software/cloud-telephony/aircall) highest among the other 13 Cloud Telephony (VoIP & Cloud PBX) products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [Placetel](https://whats-best.ai/software/cloud-telephony/placetel) (EU origin, foreign-owned). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [CloudTalk alternatives](https://whats-best.ai/software/cloud-telephony/cloudtalk/alternatives).

## Head-to-head

- [CloudTalk vs Aircall](https://whats-best.ai/compare/aircall-vs-cloudtalk.md)

## What this page leaves out

- 13 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 10 subprocessors facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 5 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 3 compliance facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 3 integrations facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 1 data fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 1 hosting fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 1 support fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 3 sovereignty dimensions could not be confirmed on the vendor’s own pages and are shown as unknown.

## Sources

- [S1] Vendor homepage: https://www.cloudtalk.io/ (checked 2026-11-05)
- [S2] Features page (call-centre software): https://www.cloudtalk.io/call-center-software/ (checked 2026-11-05)
- [S3] Features page: https://www.cloudtalk.io/features/ (checked 2026-11-05)
- [S4] Integrations page: https://www.cloudtalk.io/integrations/ (checked 2026-11-05)
- [S5] API documentation: https://help.cloudtalk.io/developers (checked 2026-11-05)
- [S6] Pricing page: https://www.cloudtalk.io/pricing/ (checked 2026-11-05)
- [S7] Pricing page (add-ons): https://www.cloudtalk.io/feature-pricing/ (checked 2026-11-05)
- [S8] Security / trust page: https://www.cloudtalk.io/security/ (checked 2026-11-05)
- [S9] Trust centre: https://trust.cloudtalk.io/ (checked 2026-11-05)
- [S10] Terms of service (names the operating company): https://www.cloudtalk.io/terms-and-conditions/ (checked 2026-11-05)
- [S11] Privacy policy: https://www.cloudtalk.io/privacy-notice/ (checked 2026-11-05)
- [S12] Data processing agreement (dpa): https://www.cloudtalk.io/dpa/ (checked 2026-11-05)
- [S13] Subprocessor list: https://www.cloudtalk.io/sub-processors/ (checked 2026-11-05)
- [S14] Calling, numbers & call routing — found from sitemap: https://www.cloudtalk.io/call-routing/ (checked 2026-11-05)
- [S15] Calling, numbers & call routing — found from sitemap: https://www.cloudtalk.io/multi-level-ivr/ (checked 2026-11-05)
- [S16] Apps, desk phones & Microsoft Teams — found from sitemap: https://www.cloudtalk.io/microsoft-teams/ (checked 2026-11-05)
- [S17] Apps, desk phones & Microsoft Teams — found from sitemap: https://www.cloudtalk.io/de/microsoft-teams/ (checked 2026-11-05)
- [S18] Call centre, analytics & AI — found from sitemap: https://www.cloudtalk.io/power-dialer/ (checked 2026-11-05)
- [S19] Call centre, analytics & AI — found from sitemap: https://www.cloudtalk.io/ai-receptionist/ (checked 2026-11-05)
- [S20] CRM integration, API & administration — found from sitemap: https://help.cloudtalk.io/guides/webhooks/manage-with-api (checked 2026-11-05)
- [S21] CRM integration, API & administration — found from sitemap: https://www.cloudtalk.io/partners/ (checked 2026-11-05)
- [S22] Reliability, call security & telecoms compliance — found from sitemap: https://www.cloudtalk.io/de/sicherheit-cloudtalk/ (checked 2026-11-05)
- [S23] Reliability, call security & telecoms compliance — found from sitemap: https://help.cloudtalk.io/en/articles/2144840-improving-security (checked 2026-11-05)

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Cite as: whats-best.ai, "CloudTalk — Cloud Telephony (VoIP & Cloud PBX)", AI panel analysis, as of 2026-11-06. https://whats-best.ai/software/cloud-telephony/cloudtalk

Corrections: https://whats-best.ai/correct/1537?target=page