# Conga CLM — Contract Management (CLM) Conga CLM by Conga Corporation holds a panel rating of 2/5 from 6 AI judges (category median 2.5/5), as of 2026-10-15. Provenance: Rest of world; sovereignty: not determined. - Vendor: Conga Corporation (https://conga.com/products/conga-clm) - Category: [Contract Management (CLM)](https://whats-best.ai/software/contract-management.md) - Provenance (editorial classification): Rest of world - Canonical page: https://whats-best.ai/software/contract-management/conga-clm - Alternatives: https://whats-best.ai/software/contract-management/conga-clm/alternatives ([markdown](https://whats-best.ai/software/contract-management/conga-clm/alternatives.md)) - Data as of: 2026-10-21 · evaluated 2026-10-15 · oldest source captured 2026-10-01 **AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology ## At a glance - Vendor: Conga Corporation - Headquarters: Not stated on the vendor’s pages as of 13 Oct 2026 - Data hosting: Not stated on the vendor’s pages as of 13 Oct 2026 - Free plan: Not stated on the vendor’s pages as of 13 Oct 2026 ## The panel's verdict Conga CLM earns its best marks for drafting: authoring and templates scores cluster at 6, with conditional clauses, a fallback clause library, playbook-driven clause swapping without legal, and templates that update automatically when clauses change all evidenced. Negotiation and approval, repository and obligations, and integration and exit score 5 to 6, resting on AI redlining endpoints, configurable approval routing, a searchable role-based repository with obligation alerts and renewal flagging, a documented public REST API, and named Salesforce, Microsoft Word, Office and Dynamics connections. The judges found no public information on notice periods as modelled fields or an audit trail of who approved which version. Their scores sit within a single point of each other on every criterion; on AI extraction control, at 4 to 5, some credit the contractual no-training commitments while others weigh the unnamed model and unstated processing location. Sovereignty scores sit at 0: Conga Corporation of Broomfield, Colorado, with hosting, contracting entity and subprocessors unknown. Persona-weighted totals span 3.6 to 5.0; the captured pricing page shows only a consent-gated form. **Speaks for it:** - Conditional clauses, a fallback clause library and playbook-driven clause swapping let sales and procurement draft without legal intervention - A documented public REST API covers contracts, clauses, obligations, reviews and templates - E-signature runs through Conga Sign, Adobe Sign and OneSpan, with counterparties able to sign without a subscription - The AI addendum contractually bars training on customer AI inputs and outputs and on third-party foundational and global models - Obligation and milestone tracking with automated alerts and automatic renewal flagging sits on a searchable repository with role-based access controls **Held against it:** - Sovereignty scored 0, with hosting location, contracting entity, ownership and subprocessors unknown on the captured pages for this Broomfield, Colorado vendor - We found no public information naming the model that processes contract text, where processing runs, or extracted values shown with their source passage - The documented export runs a query on a single object type to Excel or CSV, and we found no public information on exporting documents together with versions, approvals and audit trail - The e-signature's eIDAS level is not stated, and we found no public information on SSO, webhooks or SCIM - The only documented reminder schedule nudges signers about pending signatures, and we found no public information on notice periods as modelled fields or OCR of scanned contracts **Best for:** - You want sales and procurement teams drafting from pre-approved templates and playbooks without legal in every loop - Your team builds its own integrations against a documented public REST API and works inside Salesforce, Microsoft Word, Office or Dynamics - You already use Conga CPQ and want pricing, terms and configurations flowing into contracts - You want AI data handling committed in contract form rather than marketing prose **Avoid if:** - You must verify EU hosting, a European contracting entity or a named subprocessor list before signing — the captured pages leave hosting, ownership and subprocessors unknown - You need a full exit export carrying documents with their versions, approvals and audit trail, not query results in Excel or CSV - You must know which AI model reads your contracts and where it processes — we found no public information naming the model actually used - You require approvals routed by deal value with an audit trail of who approved which version — we found no public information on either ## Scores by judge and criterion Scores out of 5, each judge scoring independently against the published rubric (v1). "n/r" = not rated: the vendor publishes no price. | Criterion | The General Counsel | The Procurement Analyst | The Sales Ops Owner | The IT Integrator | The Data Protection Officer | The Skeptic | | --- | --- | --- | --- | --- | --- | --- | | Drafting, templates & clause library | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | | Negotiation, redlining & approval | 3/5 | 3/5 | 2.5/5 | 2.5/5 | 2.5/5 | 2.5/5 | | Repository, deadlines & obligations | 2.5/5 | 2.5/5 | 2.5/5 | 2.5/5 | 3/5 | 2.5/5 | | AI extraction & review transparency | 2/5 | 2.5/5 | 2/5 | 2.5/5 | 2/5 | 2/5 | | Integrations, signature & exit | 2.5/5 | 2.5/5 | 2.5/5 | 2.5/5 | 3/5 | 2.5/5 | | European sovereignty | 0/5 | 0/5 | 0/5 | 0/5 | 0/5 | 0/5 | | Pricing transparency | n/r | n/r | n/r | n/r | n/r | n/r | | **Weighted verdict** | **2.5/5** | **2.5/5** | **2.5/5** | **2/5** | **2/5** | **2/5** | ### The judges - **The General Counsel** (v1.0): Runs a three-lawyer legal team that negotiates every supplier and customer contract in Word with the other side's counsel. Wants approved clauses with fallbacks, redlines that survive the round-trip, and an approval on record for every deviation — not a sign-off by email. - **The Procurement Analyst** (v1.0): Holds four hundred supplier contracts and the Kündigungsfristen nobody else remembers. Wants notice periods and auto-renewals modelled rather than typed into a note, reminders that escalate to a named owner, and a portfolio report that shows what can be cancelled this quarter. - **The Sales Ops Owner** (v1.0): Owns the quote-to-signature path for a sales team that closes standard deals without legal. Wants contracts generated from the CRM record, approvals that route by discount and value, signature in the same flow, and a price she can put in next year's budget. - **The IT Integrator** (v1.0): Connects the CLM to SAP, Microsoft 365 and the CRM, and will be the one migrating out of it. Wants a versioned API, SSO and SCIM, qualified signature where the law asks for it, and an export that brings back metadata, versions and audit trail — not a ZIP of PDFs. - **The Data Protection Officer** (v1.0): Reads the subprocessor list before the feature page. Asks which model provider receives contract text, whether it is retained or used for training, where OCR runs, and whether the counterparties' personal data in every contract is covered by the DPA. - **The Skeptic** (v1.0): Has seen "AI that reads your contracts" miss a notice period buried in an amendment. Reads for an extraction accuracy nobody states, "Word integration" that loses tracked changes, "never miss a renewal" with reminders to one inbox, and an export that leaves the metadata behind. ## European sovereignty — proven facts Built only from facts on the vendor's own pages; a dimension we could not prove is left open, never scored as zero. Headline: not determined. | Dimension | Finding | Points | Source | |---|---|---|---| | Legal entity | Not determined | — | — | | Ownership | Not determined | — | — | | Data residency | Not determined | — | — | | Subprocessors | Not determined | — | — | ## Key facts Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources). **Compliance** - AI bias audits: Regularly audit our AI models and datasets to identify and address potential biases [S11] - AI data protection: Implement robust security measures to protect user data and prevent unauthorized access [S11] - AI ethics policies: yes [S12] - AI governance committee: yes [S12] - AI personnel training: yes [S12] - AI regulatory cooperation: yes [S12] - AI security measures: yes [S12] - AI training: internal trainings on the ethical implications of AI and best practices [S11] - Audit trail: yes [S7] - Audit trail: audit log reports showing signer, signing order, time, location; identity verification stated · yes [S13] - CCPA service provider: Service Provider [S3] - Data transfer measures: Standard Contractual Clauses · DPAs incorporating SCCs [S3] - DPA available: https://conga.com/legal-center · yes · yes · yes [S3] - Dpf certified: yes · yes · yes · Conga Corporation · AppExtremes, LLC [S3] - Dpf dispute resolution: JAMS · free [S3] - Encryption: yes · yes [S7] - Ftc jurisdiction: yes [S3] - ISO SOC: yes · yes · yes [S7] - Nist AI rmf alignment: yes · NIST AI RMF [S12] - No AI training google workspace: no [S3] - No customer data to third parties for AI training: no [S12] - Opt out free: yes [S3] - Rbac: yes [S7] - Sccs scope: EEA · Switzerland · United Kingdom [S3] - Standards: ESIGN · UETA · eIDAS [S13] - Trust page: Trust & Compliance page referenced in footer [S4] **Data** - Customer data ownership: yes [S3] - Data subject rights: access · rectification · erasure · restriction · objection · portability · withdraw_consent [S3] - Export: data export to Excel/CSV via API [S14] - No sale: yes [S3] - No training global foundational models: no [S12] - No training on customer inputs: no [S12] - No training third party foundational models: Azure OpenAI GPT · no [S12] - Privacy notice consent: Form submission requires consent to Conga Privacy Notice [S2] - Retention: as long as necessary for collection purposes [S3] - Service attributes aggregate anonymized: yes · yes [S12] - Tenant specific training allowed: yes [S12] **Hosting** - Base URL: https://rls.congacloud.com [S5] **Integrations** - API first: API-first · yes [S13] - API surface: public REST API for CLM (v1 endpoints) including contracts, documents, clauses, obligations, reviews, templates [S14] - Auth: BEARER · JWT [S14] - Auth methods: Bearer · JWT [S5] - Auth methods: bearer · jwt [S14] - Base URL: https://rls.congacloud.com [S14] - Base URL: https://rls.congacloud.com [S14] - Conga cpq: CPQ pricing/terms/configs flow into contracts [S1] - CRM erp: integrates with any CRM, ERP, or procure-to-pay system [S1] - Custom systems: custom integration into any CRM, ERP or data system [S13] - Error responses: 200 · 400 · 500 [S14] - Export endpoint: POST · filtering · sorting · field selection · export query results to Excel or CSV [S14] - Export formats: csv · xlsx [S14] - Export formats: csv · xlsx [S14] - Export query endpoint: https://rls.congacloud.com/api/clm/v1/objects/export/{fileName}/{format} · POST · yes [S14] - Export search endpoint: yes [S14] - Export search endpoint: export search results to Excel/CSV [S14] - Languages: Shell · Node · Ruby · PHP · Python [S9] - Platform modules: Conga Composer · Conga CPQ (Revenue & Commerce) · Conga CLM [S13] - Query capabilities: filtering · sorting · field_selection [S14] - Query parameters: ObjectName · Criteria · Select · Distinct · Limit · Skip · Sort · GroupBy [S14] - Salesforce: yes [S13] - Sign providers: AdobeSign · CongaSign · OneSpan [S9] **Legal** - AI contact: legal@conga.com [S11] - AI statement updates: We will update this statement as our technology and practices evolve [S11] - Base country: United States [S3] - Legal entities: Conga Corporation · AppExtremes, LLC dba Conga · Conga APAC Pty Ltd. · Conga Europe Ltd. · Conga Switzerland GmbH · Octiv, Inc. [S3] - Notice updated: 2025-08-04 · 2025-05-22 [S3] **Pricing** - Docussign comparison: at least 30% cheaper than DocuSign [S13] - Model: Custom pricing tailored to business; no listed plans [S2] - No public prices: No public prices on page; pricing provided via contact/sales form [S2] **Product** - AI compliance: yes · AI insights for compliance [S7] - AI configuration controls available: where applicable · yes [S12] - AI definition includes generative agentic: yes · yes [S12] - AI explainability design: yes [S12] - AI features: AI extracts data, provides insights and guidance, and accelerates reviews [S1] - AI features in subscription: yes [S12] - AI human oversight: yes [S11] - AI opt out: opt out of AI-driven recommendations or personalization, where applicable [S11] - AI redline checkin endpoint: check-in or publish document based on AI suggestion [S8] - AI redline preview endpoint: generate preview of updated content based on AI suggestion [S8] - AI redline risks endpoint: /api/xauthor/v1/contracts/{contractId}/AI/redline/risks · POST · POST endpoint for AI redline risks on a contract [S8] - AI redline risks get by attachment: /api/xauthor/v1/contracts/{contractId}/AI/redline/risks/{attachmentId} · GET · retrieve AI redline risks for a specific attachment [S8] - AI transparency commitment: transparent about how we use AI in our solutions and provide clear explanations for AI-driven recommendations [S11] - Auth bearer required: bearer_token [S6] - Auth methods: BEARER · JWT [S8] - Automatic reminders: yes [S10] - Base URL: https://xauthor-prod-rls10.congacloud.com [S6] - Clause library: pre-approved templates · standard language · fallback clause library · clause management [S7] - Clause metadata endpoint: /api/xauthor/v1/clauses/metadata · yes · GET [S6] - Clause metadata response: agreementTypes · locales · dateFormats · languages · categories · subCategories · clauseTypes [S6] - Clm generation: Conga Advantage Platform automates contract creation, negotiation, and execution [S7] - Conga owns AI materials: yes [S12] - CRM sync: yes · CRM integration for data synchronization [S7] - Customer owns AI inputs outputs: yes [S12] - Customer result: QuintilesIMS · Conga CLM · 50% increase in contracting volume [S7] - Customization: conditional fields and clauses · customizable dashboards and reports · integration-friendly platform · customization [S7] - Deployment it: yes [S1] - Document automation sign: digital signatures · document automation [S1] - Esignature: yes · automated approvals and eSignature collection [S7] - Ethical AI principles: Transparency and explainability [S11] - Full lifecycle: generation · negotiation · execution · compliance · amendments · renewals · terminations [S1] - Identity verification: yes [S13] - Integration word salesforce: Salesforce · Microsoft Word [S7] - Legal capabilities: Legal · Legal workflow · Authoring · Creation · AI reviewing and redlining · Contract compliance · Risk management [S1] - Minors age limit: 16 [S3] - Obligation tracking: automated alerts for key dates, renewals, obligations [S1] - Office integration: Office · Dynamics · Salesforce [S1] - Offline 365 collaboration: Office 365 integration, approvals on the go [S1] - Org type header: RLP · yes [S8] - Playbook clause swap: yes · playbook-driven pre-approved clause swapping without legal intervention [S7] - Price optimization: neural network AI for price optimization [S1] - Processes under customer direction: yes [S3] - Procurement capabilities: Procurement · Obligation management · Contract tracking · AI-extracted terms and pricing · Negotiation · Streamline process optimization · Compliance [S1] - Reminder delay: days [S10] - Reminder error body fields: code · entity · message · messageKey · name · technical [S9] - Reminder get responses: 200 · 400 · 401 · 500 [S9] - Reminder parameters: days [S10] - Reminder purpose: notify signer about pending signature [S10] - Reminder repetitions: yes [S10] - Reminder schedule crud: GET · POST · DEL · PUT [S9] - Reminder schedule crud: get · create · update · delete [S10] - Reminder schedule path param: packageId · string · yes [S9] - Reminder schedule prereq: A reminder schedule for the package must already exist. [S9] - Renewal flagging: yes · automatic renewal/milestone flagging [S7] - Reporting: yes · advanced reporting on approval time, cycle time, negotiation duration [S7] - Reporting analytics: dashboards for contract status, cycle times, risk exposure [S1] - Repository: centralized searchable repository with role-based access controls [S1] - Required header orgtype: RLP · OrgType [S6] - Sales capabilities: Sales · Contract generation · Negotiation (AI assisted) · Renewals · Upsell and cross-sell · Collaboration · Execution [S1] - Scalability: yes · handles high contract volumes and transaction loads [S7] - Sign API base URL: https://rls.congacloud.com/api/sign/v1 [S9] - Signing without account: no · yes [S13] - Smart clauses: smart clauses · yes · yes [S7] - Supported formats: documents in supported file formats such as PDF can be signed [S13] - Template auto update: yes · templates auto-update when clauses change [S7] - Templates clauses: pre-approved templates and clause libraries [S1] - Templates query body params: Type · Name · RecordTypes [S5] - Templates query endpoint: POST · /api/clm/v1/templates/query · query CLM template records [S5] - Templates query responses: 200 · 400 · 500 [S5] - Use cases by team: Sales · Legal · Finance · Support · Marketing · HR [S13] - White labeling: yes [S13] - Workflow routing: configurable workflows with approval routing [S1] **Support** - Onboarding: yes [S7] - Plans: yes · yes [S7] - Privacy contact: privacy@conga.com · 13699 Via Varra, Broomfield, CO 80020, United States [S3] - Training: yes · yes [S7] ## Questions ### Is Conga CLM European? No. whats-best.ai classifies Conga CLM as Rest of world. ### Where does Conga CLM store data? Not stated on the vendor’s pages as of 13 Oct 2026. ### Does Conga CLM have a free plan? Not stated on the vendor’s pages as of 13 Oct 2026. ### What are the best alternatives to Conga CLM? As of 21 Oct 2026, the panel rates [Tomorro (2.5/5)](https://whats-best.ai/software/contract-management/tomorro), [Precisely (2.5/5)](https://whats-best.ai/software/contract-management/precisely) and [fynk (2.5/5)](https://whats-best.ai/software/contract-management/fynk) highest among the other 19 Contract Management (CLM) products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [Precisely](https://whats-best.ai/software/contract-management/precisely) (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [Conga CLM alternatives](https://whats-best.ai/software/contract-management/conga-clm/alternatives). ## What this page leaves out - 44 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. - 20 integrations facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. - 9 legal facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. - 5 compliance facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. - 2 subprocessors facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. - 1 support fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. - 1 sovereignty dimension could not be confirmed on the vendor’s own pages and is shown as unknown. - 6 of the readings below were written against an earlier fact sheet — a fact has been corrected, added or pulled since. Until the panel next runs on this product you are reading the older judgement. ## Sources - [S1] Vendor homepage: https://conga.com/products/conga-clm (checked 2026-10-13) - [S2] Pricing page: https://conga.com/pricing (checked 2026-10-13) - [S3] Privacy policy: https://conga.com/privacy (checked 2026-10-13) - [S4] Terms of service: https://conga.com/legal-center (checked 2026-10-13) - [S5] Drafting, templates & clause library — found from sitemap: https://developer.conga.com/contracts/reference/post_api-clm-v1-templates-query-1 (checked 2026-10-13) - [S6] Drafting, templates & clause library — found from sitemap: https://developer.conga.com/contracts/reference/get_api-xauthor-v1-clauses-metadata-1 (checked 2026-10-13) - [S7] Negotiation, redlining & approval — found from sitemap: https://conga.com/solutions/negotiate-execute (checked 2026-10-13) - [S8] Negotiation, redlining & approval — found from sitemap: https://developer.conga.com/contracts/reference/post_api-xauthor-v1-contracts-contractid-ai-redline-risks-1 (checked 2026-10-13) - [S9] Repository, deadlines & obligations — found from sitemap: https://developer.conga.com/doc-automation/reference/reminder_getreminders-1 (checked 2026-10-13) - [S10] Repository, deadlines & obligations — found from sitemap: https://developer.conga.com/doc-automation/reference/reminder_createreminders-1 (checked 2026-10-13) - [S11] AI extraction & review transparency — found from sitemap: https://conga.com/ethical-ai-statement (checked 2026-10-13) - [S12] AI extraction & review transparency — found from sitemap: https://conga.com/artificial-intelligence-addendum (checked 2026-10-13) - [S13] Integrations, signature & exit — found from sitemap: https://conga.com/de/digitale-signaturen (checked 2026-10-13) - [S14] Integrations, signature & exit — found from sitemap: https://developer.conga.com/contracts/reference/post_api-clm-v1-objects-export-filename-format-1 (checked 2026-10-13) --- Cite as: whats-best.ai, "Conga CLM — Contract Management (CLM)", AI panel analysis, as of 2026-10-21. https://whats-best.ai/software/contract-management/conga-clm Corrections: https://whats-best.ai/correct/658?target=page