# Trackado — Contract Management (CLM)

Trackado by Trackado AB holds a panel rating of 2.5/5 from 6 AI judges (category median 2.5/5), as of 2026-11-04. Provenance: provenance unknown; sovereignty: 1 of 6 dimensions proven.

- Vendor: Trackado AB (https://www.trackado.com)
- Category: [Contract Management (CLM)](https://whats-best.ai/software/contract-management.md)
- Provenance (editorial classification): provenance unknown
- Canonical page: https://whats-best.ai/software/contract-management/trackado
- Alternatives: https://whats-best.ai/software/contract-management/trackado/alternatives ([markdown](https://whats-best.ai/software/contract-management/trackado/alternatives.md))
- Data as of: 2026-11-04 · evaluated 2026-11-04 · oldest source captured 2026-11-03

**AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology

## At a glance

- Vendor: Trackado AB
- Headquarters: Not stated on the vendor’s pages as of 3 Nov 2026
- Data hosting: Default not stated; pages mention the EU [S1]
- Free plan: Not stated on the vendor’s pages as of 3 Nov 2026

## The panel's verdict

Trackado is a Swedish contract-management SaaS whose evidence is strongest on European footing and on moving data in and out, and thinnest on creating contract text. Sovereignty scores run 6 to 7: Trackado AB contracts under Swedish law, supervised by the Swedish Authority for Privacy Protection, hosting is stated as Microsoft Azure in Western European data centres, and a published data processing agreement carries Standard Contractual Clauses, yearly audit rights and a 10-day subprocessor objection window, though the subprocessor list is sent on request rather than published. Integration and exit scores run 5 to 6 on a documented API, Excel and PDF export, and e-signing with EU data residency in the Netherlands; repository and obligations scored a flat 4 for reminders, value tracking and business-unit scoping. Authoring and templates scores run 1 to 2, negotiation and approval 3 to 4, and AI extraction control was reported unevidenced. The judges did not meaningfully split — scores span a single point at most — though the captured pages give different answers on data location, and no public price figures appear.

**Speaks for it:**
- Trackado AB is a Swedish entity under Swedish law with the Swedish Authority for Privacy Protection as supervisor, hosting stated on Microsoft Azure in Western European data centres with Microsoft Ireland Operations Ltd named as the hosting subprocessor.
- A published data processing agreement carries Standard Contractual Clauses, yearly audit rights and a 10-day subprocessor objection right.
- The contract repository is documented with automatic reminders of important dates and milestones, billing and value tracking, and business-unit access restriction.
- Internal approvals are configurable, with manual or templated steps, Anyone and Everyone approval modes, participant notification and contract linking.
- A documented API retrieves, adds and updates records, and a free trial runs without a credit card.

**Held against it:**
- We found no public information on contract templates with variables, an approved clause library or self-service drafting — the only templates documented configure approval workflows.
- We found no public information on AI extraction or AI review, with no model provider, processing location, training stance or human-review step on any captured page.
- We found no public information on redlining, version comparison, counterparty collaboration, or approval routing by value or risk.
- The subprocessor list is sent on request rather than published, and we found no public information on ISO 27001 or BSI C5 certification.
- We found no public information that export includes versions, approvals and the audit trail, or that notice periods and obligations are captured with named owners.

**Best for:**
- You need a central contract repository with automatic reminders of important dates and milestones, billing and value tracking, and hosting stated as within the EU.
- You want configurable internal approvals — manual or templated steps, Anyone or Everyone modes, business-unit scoping — linked to each contract.
- You need a documented API to retrieve, add and update records, with Excel and PDF export as the documented exit path.
- Your procurement requires a Swedish contracting entity, EU-region hosting on Microsoft Azure, and a published data processing agreement with SCCs and yearly audit rights.

**Avoid if:**
- You need self-service contract generation from templates with variables or an approved clause library — the only templates documented configure approval workflows, not contract text.
- You need counterparty redlining, version comparison or approval routing by value — the documented approvals are internal, and we found no public information on these.
- You rely on a warranted uptime commitment — the terms provide the service "as is" and warrant no specific uptime or availability.
- You evaluate vendors on a standing, published subprocessor list — Trackado maintains one and sends it on request.

## Scores by judge and criterion

Scores out of 5, each judge scoring independently against the published rubric (v2). "n/r" = not rated: the vendor publishes no price, or the judge found no public information on that criterion.

| Criterion | The General Counsel | The Procurement Analyst | The Sales Ops Owner | The IT Integrator | The Data Protection Officer | The Skeptic |
| --- | --- | --- | --- | --- | --- | --- |
| Drafting, templates & clause library | 1/5 | 1/5 | 1/5 | 1/5 | 1/5 | 0.5/5 |
| Negotiation, redlining & approval | 2/5 | 2/5 | 2/5 | 2/5 | 1.5/5 | 2/5 |
| Repository, deadlines & obligations | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 |
| AI extraction & review transparency | n/r | n/r | n/r | n/r | n/r | n/r |
| Integrations, signature & exit | 2.5/5 | 3/5 | 3/5 | 3/5 | 2.5/5 | 2.5/5 |
| European sovereignty | 3/5 | 3/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3/5 |
| Pricing transparency | n/r | n/r | n/r | n/r | n/r | n/r |
| **Weighted verdict** | **2/5** | **2/5** | **2/5** | **2.5/5** | **2.5/5** | **2/5** |

### The judges

- **The General Counsel** (v1.0): Runs a three-lawyer legal team that negotiates every supplier and customer contract in Word with the other side's counsel. Wants approved clauses with fallbacks, redlines that survive the round-trip, and an approval on record for every deviation — not a sign-off by email.
- **The Procurement Analyst** (v1.0): Holds four hundred supplier contracts and the Kündigungsfristen nobody else remembers. Wants notice periods and auto-renewals modelled rather than typed into a note, reminders that escalate to a named owner, and a portfolio report that shows what can be cancelled this quarter.
- **The Sales Ops Owner** (v1.0): Owns the quote-to-signature path for a sales team that closes standard deals without legal. Wants contracts generated from the CRM record, approvals that route by discount and value, signature in the same flow, and a price she can put in next year's budget.
- **The IT Integrator** (v1.0): Connects the CLM to SAP, Microsoft 365 and the CRM, and will be the one migrating out of it. Wants a versioned API, SSO and SCIM, qualified signature where the law asks for it, and an export that brings back metadata, versions and audit trail — not a ZIP of PDFs.
- **The Data Protection Officer** (v1.0): Reads the subprocessor list before the feature page. Asks which model provider receives contract text, whether it is retained or used for training, where OCR runs, and whether the counterparties' personal data in every contract is covered by the DPA.
- **The Skeptic** (v1.0): Has seen "AI that reads your contracts" miss a notice period buried in an amendment. Reads for an extraction accuracy nobody states, "Word integration" that loses tracked changes, "never miss a renewal" with reminders to one inbox, and an export that leaves the metadata behind.

## European sovereignty — proven facts

Built only from facts on the vendor's own pages; a dimension we could not prove is left open, never scored as zero. Headline: 1 of 6 dimensions proven.

| Dimension | Finding | Points | Source |
|---|---|---|---|
| Legal entity | Not determined | — | — |
| Hosting location | Not determined | — | — |
| Hosting options | Cloud service only | 0/1 | [S2] |
| Open source | Not determined | — | — |
| Data processing agreement | Not determined | — | — |
| Transfer impact assessment | Not determined | — | — |

## Key facts

Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources).

**Compliance**
- Audit costs: Controller covers third-party costs; if no material breach found, Controller covers all audit costs [S4]
- Audit rights: yes · once a year unless material breach suspected [S4]
- Breach notification: without undue delay · yes [S4]
- Change notice: 30 [S2]
- Cookie control: yes [S3]
- Data residency: EU/EEA (Netherlands) [S4]
- Data subject support: Support for data subject requests and GDPR Art. 33-36 obligations; additional fees may apply [S4]
- DPA: yes [S1]
- DPA: yes · yes [S2]
- Encryption: yes · yes [S3]
- Encryption at rest: yes [S5]
- Encryption in transit: yes [S5]
- Firewalls: firewalls · secure socket layer · file encryption [S3]
- GDPR: yes [S3]
- GDPR: yes [S2]
- GDPR processing: yes · yes [S1]
- GDPR tom reference: Technical and organizational measures fulfilling GDPR Article 32 requirements [S4]
- Monitoring logging: yes · yes [S5]
- Penetration testing: yes · yes [S5]
- Scc international transfers: EU Standard Contractual Clauses [S4]
- Subprocessor objection termination: yes · 30 [S4]
- Subprocessor objection window: 10 [S4]
- Supervisory authority: Swedish Authority for Privacy Protection (IMY) [S3]

**Data**
- Categories collected: identification data · device information · user data · payment information [S3]
- Deletion on request: yes [S5]
- Export: Export of contract lists available (customer testimonial) [S1]
- Export: yes [S2]
- Export attachments: yes [S12]
- Export formats: excel · pdf · yes [S12]
- Export scope: contracts · billing transactions · events · business partners [S12]
- Identification requirement: email address [S3]
- Inactivity termination: yes · 12 [S2]
- No selling: no [S3]
- Retention: retention only as long as necessary; then securely deleted or anonymized [S3]
- Retention period: 18 [S5]
- Subprocessor request forwarding: Public authority disclosure requests forwarded to Customer [S4]

**Hosting**
- Data residency: Western Europe [S5]
- International transfers: Standard Contractual Clauses · binding corporate rules · supplementary measures · yes [S3]
- Location: yes [S3]
- Provider: Microsoft Azure [S5]
- Region: EU [S1]

**Integrations**
- API: yes [S2]
- API capabilities: integrate Trackado into your own application · retrieve · add · update [S11]
- API keys location: Settings menu > API Keys [S11]
- Card processing: no [S3]

**Legal**
- Address: Bromma · Stockholms Län · Köpsvängen 10 · Sweden · 168 67 [S1]
- Claims deadline: 3 [S2]
- Confidentiality period: 3 [S2]
- Cookie policy available: yes [S3]
- Data ownership: yes [S2]
- DPA: yes [S5]
- DPA applicable from: 2025-01-15 [S4]
- DPA available: yes [S3]
- DPA governing law: Sweden [S4]
- Entity controller: data controller · 559045-8948 · Köpsvängen 10, 16867 Bromma, Sweden · Trackado AB [S3]
- Entity name: Trackado AB [S5]
- Governing law: Sweden [S2]
- Ip indemnity: Sweden and other countries agreed in writing · yes [S2]
- Jurisdiction: The District Court of Stockholm, Sweden [S2]
- Liability cap: annual subscription fees for last 12-month period [S2]
- Privacy notice changes: sooner of next use or 30 calendar days after publication [S3]
- Processor role: data processor for customer content [S3]
- Termination convenience: 6 [S2]
- Termination for cause: 30 [S2]
- Terms last updated: January 15, 2025 [S2]
- Trackado entity: Trackado AB · Sweden [S4]
- Usage data: yes [S2]
- Warranty uptime: no [S2]

**Pricing**
- Autorenewal: yes [S2]
- Billing: monthly · annually · yes [S2]
- DPA support fees: yes [S4]
- Free trial no card: no [S3]
- Refunds: no [S2]
- Suspension policy: 20 [S2]
- Trial: 30 · yes · no [S1]
- Trial: yes · yes [S2]
- VAT: no [S2]

**Product**
- Addon modules: yes · yes [S2]
- Backup replication: yes · yes [S5]
- Backups: daily · 30 [S2]
- Cloud no install: Cloud solution accessed via web browser, no installation required [S1]
- Cloud storage connection: yes [S3]
- Contract value tracking: Tracks billing details and value of supplier and customer contracts [S1]
- Data processing scope: Providing a contract management Software-as-a-Service solution · Contact Data [S4]
- Deadline reminders: Automatic reminders of important dates and contract milestones [S1]
- Devops cicd: yes · yes [S5]
- DPA signed copy: yes [S4]
- External file storage: Dropbox · yes [S5]
- Marketing emails opt out: yes [S3]
- Remote access: Electronic, instant contract access from anywhere [S1]
- Service definition: SaaS contract management, web application, API, support services [S3]
- Signature service: yes [S4]
- Signatures: upload · draft · comment · revise · send · sign [S2]
- SSO: Google · Microsoft · yes [S3]
- Subprocessor list on request: yes [S4]
- Two factor authentication: yes [S4]
- Workflow approval anyone mode: Anyone mode completes the step on first approval [S8]
- Workflow approval everyone mode: Everyone mode requires all assigned users to approve [S8]
- Workflow approval steps: yes · yes [S8]
- Workflow business unit assignment: yes [S8]
- Workflow contract linking: yes · yes [S8]
- Workflow document linking: Dropbox · SharePoint · OneDrive · yes · yes [S8]
- Workflow document upload encryption: all major file formats · yes · yes [S8]
- Workflow progress: yes [S7]
- Workflow purpose: Workflows support approval processes and contract-related task sequences, configured and started via Start Workflow [S8]
- Workflow start: yes [S7]
- Workflow status notification: In progress · yes [S8]
- Workflow template selection: yes [S6]
- Workflow templates: yes [S6]
- Workflow templates: yes [S7]
- Workflow templates location: Workflow templates are maintained in the Settings menu [S6]
- Workflows collection: Workflows collection with 3 articles [S7]

**Subprocessors**
- Microsoft: Microsoft Ireland Operations Ltd · Hosting / Cloud services · EU [S4]
- Microsoft clarity: Microsoft Clarity · behavioral analytics, heatmaps, session replay [S3]
- Stripe: Stripe Payments Europe Ltd. · payment processing · independent controller [S3]

**Support**
- Channels: in-app communication modules · email [S2]
- Subprocessor signrequest deprecated: being deprecated [S4]
- Team: yes [S1]

## Questions

### Is Trackado European?

Not determined: the vendor’s pages as captured do not say where Trackado is based.

### Where does Trackado store data?

The default storage location for customer data is not stated on the vendor’s pages as of 3 Nov 2026. The vendor’s pages mention the EU as hosting location, per [the vendor’s page captured 3 Nov 2026](https://whats-best.ai/evidence/16975).

### Does Trackado have a free plan?

Not stated on the vendor’s pages as of 3 Nov 2026.

### What are the best alternatives to Trackado?

As of 4 Nov 2026, the panel rates [fynk (3.5/5)](https://whats-best.ai/software/contract-management/fynk), [DiliTrust Contracts (3.5/5)](https://whats-best.ai/software/contract-management/dilitrust-contracts) and [Gatekeeper (3/5)](https://whats-best.ai/software/contract-management/gatekeeper) highest among the other 27 Contract Management (CLM) products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [fynk](https://whats-best.ai/software/contract-management/fynk) (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [Trackado alternatives](https://whats-best.ai/software/contract-management/trackado/alternatives).

## What this page leaves out

- 6 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 5 subprocessors facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 4 legal facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 2 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 1 compliance fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 3 sovereignty dimensions could not be confirmed on the vendor’s own pages and are shown as unknown.

## Sources

- [S1] Vendor page: https://www.trackado.com (checked 2026-11-03)
- [S2] Terms of service — found from the homepage: https://www.trackado.com/terms/ (checked 2026-11-03)
- [S3] Privacy policy — found from the homepage: https://www.trackado.com/privacy/ (checked 2026-11-03)
- [S4] Data processing agreement (dpa) — found from the homepage: https://www.trackado.com/data-processing-addendum/ (checked 2026-11-03)
- [S5] Security / trust page — found from the homepage: https://www.trackado.com/security/ (checked 2026-11-03)
- [S6] Drafting, templates & clause library — found from sitemap: http://help.trackado.com/en/articles/4785410-workflow-templates (checked 2026-11-03)
- [S7] Negotiation, redlining & approval — found from sitemap: http://help.trackado.com/en/collections/2717080-workflows (checked 2026-11-03)
- [S8] Negotiation, redlining & approval — found from sitemap: http://help.trackado.com/en/articles/4785239-start-workflows (checked 2026-11-03)
- [S9] Repository, deadlines & obligations — found from sitemap: http://help.trackado.com/en/collections/147223-events-and-reminders (checked 2026-11-03)
- [S10] Repository, deadlines & obligations — found from sitemap: http://help.trackado.com/en/articles/8377234-contract-inbox-and-contract-repository (checked 2026-11-03)
- [S11] Integrations, signature & exit — found from sitemap: http://help.trackado.com/en/articles/5575586-api (checked 2026-11-03)
- [S12] Integrations, signature & exit — found from sitemap: http://help.trackado.com/en/articles/2008626-how-can-i-export-data-from-trackado (checked 2026-11-03)

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Cite as: whats-best.ai, "Trackado — Contract Management (CLM)", AI panel analysis, as of 2026-11-04. https://whats-best.ai/software/contract-management/trackado

Corrections: https://whats-best.ai/correct/1386?target=page