# GEDYS Intraware — CRM

GEDYS Intraware by GEDYS Intraware GmbH holds a panel rating of 0.5/5 from 6 AI judges (category median 2/5), as of 2026-10-15. Provenance: provenance unknown; sovereignty: not determined.

- Vendor: GEDYS Intraware GmbH (https://www.gedys-intraware.de)
- Category: [CRM](https://whats-best.ai/software/crm.md)
- Provenance (editorial classification): provenance unknown
- Canonical page: https://whats-best.ai/software/crm/gedys-intraware
- Alternatives: https://whats-best.ai/software/crm/gedys-intraware/alternatives ([markdown](https://whats-best.ai/software/crm/gedys-intraware/alternatives.md))
- Data as of: 2026-10-21 · evaluated 2026-10-15 · oldest source captured 2026-10-13

**AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology

## At a glance

- Vendor: GEDYS Intraware GmbH
- Headquarters: Not stated on the vendor’s pages as of 13 Oct 2026
- Data hosting: Not stated on the vendor’s pages as of 13 Oct 2026
- Free plan: Not stated on the vendor’s pages as of 13 Oct 2026

## The panel's verdict

GEDYS Intraware GmbH sells a CRM into Germany, Austria and Switzerland, marketing it as DSGVO-konform, Made in Germany, with secure managed hosting included and complementary technologies such as AI and quality management bundled. The bench's strongest criterion is sovereignty, and it is also where the judges genuinely split: scores run from 2 to 6, because the captured pages show a German vendor whose hosting is managed by default, while we found no public information on a published DPA, a subprocessor list, or retention and deletion controls — judges weighed that gap differently. Everything else sits at the bottom: contact management, sales pipeline, automation, integrations and data portability score between 0 and 1, and we found no public information on the data model, pipelines, workflow triggers, a documented API, or import and export tooling; the published material is a free fifteen-stage implementation e-book and support resources such as videos, a wiki and whitepapers. No prices appear on the captured pages either; the route in is a free live online presentation with sales managers assigned by postal code.

**Speaks for it:**
- Sovereignty is the only criterion scoring above 1, with a range of 2 to 6
- Markets DSGVO-konform, Made in Germany positioning with secure managed hosting included
- A German vendor with sales coverage across Germany, Austria and Switzerland through named sales managers
- Offers a free trial and a free, no-obligation live online presentation
- Publishes a Trust Center link and support resources including videos, a wiki, blog, checklists, whitepapers and e-books

**Held against it:**
- Contact management, sales pipeline, automation, integrations and data portability score between 0 and 1
- We found no public information on pipelines, stage enforcement, forecasting, workflow triggers or a documented API
- We found no public information on import, export or migration tooling, or contractual data-return terms
- We found no public information on a published DPA, subprocessor list, or retention and deletion controls, and the Trust Center's contents are not shown
- No prices, tiers or billing terms appear on the captured pages; buying runs through a live presentation and regional sales managers

**Best for:**
- You are buying in Germany, Austria or Switzerland and want a German vendor with DSGVO-konform, Made in Germany positioning and managed hosting included, taking the DPA and subprocessor questions directly to the vendor
- You want a vendor-guided rollout — a free live presentation, named regional sales managers and a fifteen-stage implementation e-book drawing on 35 years of CRM practice
- European posture is your top buying criterion and you are comfortable evaluating through a sales conversation rather than public documentation

**Avoid if:**
- You need to evaluate the data model, pipelines or automation from public documentation before talking to sales
- Your procurement requires a documented API, integration directory or data-export path in writing before signature
- You need published per-seat prices to compare vendors before booking a presentation

## Scores by judge and criterion

Scores out of 5, each judge scoring independently against the published rubric (v1). "n/r" = not rated: the vendor publishes no price.

| Criterion | The Solo Seller | The Data Protection Officer | The Sales Ops Lead | The RevOps Integrator | The Migrator | The Skeptic |
| --- | --- | --- | --- | --- | --- | --- |
| Contact & data model | 0.5/5 | 0.5/5 | 0.5/5 | 0/5 | 0/5 | 0/5 |
| Pipeline & forecasting | 0.5/5 | 0.5/5 | 0.5/5 | 0/5 | 0/5 | 0/5 |
| Automation & workflows | 0.5/5 | 0.5/5 | 0.5/5 | 0/5 | 0/5 | 0/5 |
| Integrations & API | 0.5/5 | 0.5/5 | 0.5/5 | 0/5 | 0/5 | 0/5 |
| European sovereignty | 3/5 | 1.5/5 | 2/5 | 1/5 | 1.5/5 | 2/5 |
| Import, export & exit | 0.5/5 | 0.5/5 | 0.5/5 | 0/5 | 0/5 | 0/5 |
| Pricing transparency | n/r | n/r | n/r | n/r | n/r | n/r |
| **Weighted verdict** | **0.5/5** | **1/5** | **0.5/5** | **0/5** | **0/5** | **0.5/5** |

### The judges

- **The Solo Seller** (v1.2): Runs their pipeline between customer calls and pays with their own card. Optimizes for a CRM that is set up in an afternoon, priced honestly at 1-5 seats, and never asks them to configure an object model. Rejects seat minimums and features held hostage in enterprise tiers.
- **The Data Protection Officer** (v1.0): Knows a CRM is a database of other people's personal data before it is a sales tool. Optimizes for GDPR posture: EU hosting, DPA, subprocessor hygiene, consent fields, retention and deletion that actually delete. Rejects US-default hosting and enrichment features that scrape contacts from the open web.
- **The Sales Ops Lead** (v1.0): Owns the forecast a 40-seat team lives by. Optimizes for pipeline discipline: stage hygiene, required fields, routing, quota and forecast reporting the CFO will accept. Rejects freeform pipelines that cannot enforce a process and reporting that stops at a dashboard screenshot.
- **The RevOps Integrator** (v1.0): Treats the CRM as one system in a revenue stack. Optimizes for two-way email and calendar sync, a real API with webhooks, and native connections to the tools money already flows through. Rejects closed ecosystems and integrations that are one-way imports in disguise.
- **The Migrator** (v1.1): Has moved a company off a CRM twice and remembers every scar. Optimizes for clean import with dedupe, full export of every object including notes and activity history, and contract terms that permit leaving. Rejects export behind support tickets and per-record API metering that makes exit a project.
- **The Skeptic** (v1.2): Assumes the pricing page is the nicest thing the vendor will ever say. Hunts per-seat maths that explode at renewal, "unlimited" with footnotes, AI features priced by credits, dead changelogs and acquisition rumours. Exists to keep the rest of the bench honest.

## European sovereignty — proven facts

No sovereignty finding yet.

## Key facts

Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources).

**Compliance**
- GDPR: yes · yes [S1]

**Hosting**
- Managed included: yes [S1]

**Legal**
- Company: Gedys Intraware GmbH [S1]
- Group: Proalpha Group [S1]

**Product**
- Built in AI: yes · yes [S1]
- Ebook implementation: CRM-Einführung in 15 Etappen [S1]
- Live demo: Live-Online-Präsentation · yes [S1]
- Trust center: yes [S1]

**Support**
- Resources: Videos · Wiki · Blog · Checklisten · Whitepaper · E-Books [S1]
- Sales regions: Sales Manager Dirk Nordmeier, PLZ 01-39, 40-49, 50-53, 57-59, 98-99 [S1]
- Sales regions international: Sales Manager Lars Bolender: PLZ 54-56, 60-69, 70-79, 80-89, 90-97 sowie Österreich und die Schweiz [S1]

## Questions

### Is GEDYS Intraware European?

Not determined: the vendor’s pages as captured do not say where GEDYS Intraware is based.

### Where does GEDYS Intraware store data?

Not stated on the vendor’s pages as of 13 Oct 2026.

### Does GEDYS Intraware have a free plan?

Not stated on the vendor’s pages as of 13 Oct 2026.

### What are the best alternatives to GEDYS Intraware?

As of 21 Oct 2026, the panel rates [Pipedrive (3/5)](https://whats-best.ai/software/crm/pipedrive), [Bitrix24 (3/5)](https://whats-best.ai/software/crm/bitrix24) and [HubSpot Sales Hub (3/5)](https://whats-best.ai/software/crm/hubspot) highest among the other 49 CRM products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [Pipedrive](https://whats-best.ai/software/crm/pipedrive) (EU origin, foreign-owned). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [GEDYS Intraware alternatives](https://whats-best.ai/software/crm/gedys-intraware/alternatives).

## What this page leaves out

- We could not confirm any pricing information on the vendor’s own pages as captured, so this page shows none rather than a statement we cannot stand behind.
- 7 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 6 of the readings below were written against an earlier fact sheet — a fact has been corrected, added or pulled since. Until the panel next runs on this product you are reading the older judgement.

## Sources

- [S1] Vendor page: https://www.gedys-intraware.de (checked 2026-10-13)

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Cite as: whats-best.ai, "GEDYS Intraware — CRM", AI panel analysis, as of 2026-10-21. https://whats-best.ai/software/crm/gedys-intraware

Corrections: https://whats-best.ai/correct/445?target=page