# deskbird — Desk Booking & Hybrid Workplace

deskbird by deskbird AG holds a panel rating of 3.5/5 from 6 AI judges (category median 3/5), as of 2026-11-05. Provenance: UK / wider Europe; sovereignty: not determined.

- Vendor: deskbird AG (https://www.deskbird.com)
- Category: [Desk Booking & Hybrid Workplace](https://whats-best.ai/software/desk-booking.md)
- Provenance (editorial classification): UK / wider Europe
- Canonical page: https://whats-best.ai/software/desk-booking/deskbird
- Alternatives: https://whats-best.ai/software/desk-booking/deskbird/alternatives ([markdown](https://whats-best.ai/software/desk-booking/deskbird/alternatives.md))
- Data as of: 2026-11-06 · evaluated 2026-11-05 · oldest source captured 2026-11-05

**AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology

## At a glance

- Vendor: deskbird AG
- Headquarters: Not stated on the vendor’s pages as of 5 Nov 2026
- Data hosting: Default not stated; pages mention Europe [S8]
- Free plan: Yes, per the vendor’s own page [S3]

## The panel's verdict

deskbird is a desk, room and parking booking platform with workplace analytics from deskbird AG of Pfäffikon, Switzerland. Its strongest criterion is occupancy analytics, the only one with a computed range of 8 to 8: judges credited utilization down to the individual desk, lease scenario modelling with a headcount slider, PowerBI export, measurement from existing Wi-Fi, badge and docking-station signals, and privacy defaults such as a minimum group size of five and six-month anonymisation of booking data. Its weakest is pricing transparency at 5 to 6: the Business tier is public at € 2.75 per active user per month from 25 users, net plus VAT, but Professional and Enterprise are custom pricing and the add-ons carry no stated prices, so the full annual cost cannot be read from public pages. The other five criteria sit between 7 and 8. The genuine split is sovereignty, scored 8 by one judge and 7 by the rest: the 8 credits the documented Frankfurt hosting chain with a published data processing agreement, while the 7s hold back over the Swiss contracting entity.

**Speaks for it:**
- Occupancy analytics scored 8 to 8, with utilization broken down to individual desks, ghost-booking detection, lease scenario modelling and PowerBI export.
- Privacy defaults are concrete: aggregated reporting with a minimum group size of five, anonymisation of booking and check-in data after six months by default with custom windows for Enterprise, and managers restricted to aggregates.
- Pre-approved works council configurations for German, French and Dutch councils and a non-binding Betriebsvereinbarung template are published.
- Integration and administration runs 7 to 8, with native booking in Teams, Outlook, Slack and Google Calendar, SAML single sign-on, SCIM provisioning from Entra ID or Okta, and HRIS sync with Personio, Workday, BambooHR and HiBob.
- Hosting on Google Cloud in Frankfurt under an internal policy against cloud resources outside the EU, a trust-centre subprocessor list with EU locations, a published data processing agreement, and stated ISO 27001 and SOC 2 Type 2 certifications.

**Held against it:**
- Pricing transparency scores 5 to 6: Professional and Enterprise are custom pricing and the room, visitor, parking and user-management add-ons carry no stated prices, so the full annual cost is not computable from public pages.
- SAML authentication, SCIM provisioning and HRIS integration sit in the User & Data Management Plus add-on, which carries no public price.
- We found no public information on wayfinding to the booked desk, lockers, EV chargers or app accessibility.
- We found no public information on documented sensor accuracy or a published DPIA behind the analytics.
- The contracting entity is deskbird AG of Pfäffikon, Switzerland — European, not an EU entity — and we found no public information on an EU representative.

**Best for:**
- You are negotiating a desk-sharing works agreement with a German, French or Dutch works council and want pre-approved configurations and a template on the table.
- You run a Microsoft 365 and Entra ID estate and want desk and room booking native inside Teams and Outlook with SAML single sign-on and SCIM provisioning — integration and administration scored 7 to 8.
- You need utilization evidence for a lease decision and prefer measurement from existing Wi-Fi, badge and docking-station signals over a sensor contract.
- You want desks, rooms and parking on one interactive floor plan, generated from a blueprint or sketch with no CAD required.

**Avoid if:**
- You must compute your full annual cost from published prices before engaging sales — ask the vendor: the public pages we read do not show it
- Your procurement requires an EU contracting entity — deskbird AG is registered in Pfäffikon, Switzerland.
- You expect single sign-on, SCIM provisioning and HRIS sync at the published Business price — they sit in the User & Data Management Plus add-on, which carries no public price.

## Scores by judge and criterion

Scores out of 5, each judge scoring independently against the published rubric (v1). "n/r" = not rated: the vendor publishes no price, or the judge found no public information on that criterion.

| Criterion | The Workplace Manager | The People Lead | The Microsoft 365 Administrator | The Works Council Member | The Office Manager | The Skeptic |
| --- | --- | --- | --- | --- | --- | --- |
| Desk, room & parking booking | 4/5 | 4/5 | 3.5/5 | 3.5/5 | 4/5 | 4/5 |
| Check-in, auto-release & booking rules | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 4/5 | 3.5/5 |
| Hybrid work coordination | 3.5/5 | 4/5 | 3.5/5 | 4/5 | 4/5 | 3.5/5 |
| Occupancy analytics & employee privacy | 4/5 | 4/5 | 4/5 | 4/5 | 4/5 | 4/5 |
| Integrations, identity & administration | 4/5 | 4/5 | 4/5 | 3.5/5 | 3.5/5 | 3.5/5 |
| European sovereignty | 3.5/5 | 3.5/5 | 3.5/5 | 4/5 | 3.5/5 | 3.5/5 |
| Pricing transparency | 2.5/5 | 2.5/5 | 2.5/5 | 3/5 | 2.5/5 | 2.5/5 |
| **Weighted verdict** | **3.5/5** | **4/5** | **3.5/5** | **4/5** | **3.5/5** | **3.5/5** |

### The judges

- **The Workplace Manager** (v1.0): Runs workplace and facilities for a 900-person insurer with offices in Cologne, Munich and Vienna and 0.6 desks per employee since the move to hybrid work. Tuesdays are full, Fridays are empty, and the Munich lease is up in eighteen months. Wants desks, rooms and parking on real floor plans, no-shows released automatically, neighbourhoods per team, and occupancy figures built from check-ins rather than bookings, good enough to take to the board.
- **The People Lead** (v1.0): Head of People at a 250-person software company in Hamburg that asks for two office days a week and gets complaints that nobody else is there on them. Wants everyone to see who is coming in before they commute, team and anchor days, desks next to the colleagues they plan with, all of it inside Microsoft Teams where people already are, and nudges rather than a control system the works council would never sign.
- **The Microsoft 365 Administrator** (v1.0): Runs Microsoft 365, Entra ID and Intune for a 1,200-person manufacturer with six sites and forty room mailboxes nobody keeps tidy. Will not create accounts by hand: wants single sign-on and SCIM provisioning from Entra ID, room bookings synced both ways with Exchange, a Teams app and an Outlook add-in deployed centrally, room displays that are not a closed box, an API, audit logs, and a subprocessor list the security team can review.
- **The Works Council Member** (v1.0): Sits on the works council of a 2,000-person utility and chairs its IT committee. Under § 87(1) no. 6 BetrVG a desk booking system is a technical device that can monitor employees, so nothing goes live without a works agreement. Wants to know who sees who sat where, how long booking and check-in records are kept, whether reports stay anonymous below a minimum group size, whether presence can be hidden, and where the data is hosted and by whom.
- **The Office Manager** (v1.0): Office manager at a 70-person design and marketing agency in Leipzig with 40 desks, three meeting rooms and twelve parking spaces, and does it next to reception, purchasing and onboarding. The parking spreadsheet causes an argument every Monday. Wants a floor plan set up in an afternoon, booking from Slack and the phone, a fair rule for the parking spaces, desks released when someone does not show, and a monthly price read off the website.
- **The Skeptic** (v1.0): Has seen "real-time occupancy" that counted bookings and never a person, an auto-release nobody switched on because check-in annoyed the board, and a per-user price that doubled once rooms, parking and SSO were added. Asks how a no-show is detected, what the occupancy figures are built from, which room displays and sensors work without the vendor's own hardware, where the booking history is stored — and how it would leave.

## European sovereignty — proven facts

Built only from facts on the vendor's own pages; a dimension we could not prove is left open, never scored as zero. Headline: not determined.

| Dimension | Finding | Points | Source |
|---|---|---|---|
| Legal entity | Not determined | — | — |
| Hosting location | Not determined | — | — |
| Hosting options | Not determined | — | — |
| Open source | Not determined | — | — |
| Data processing agreement | Not determined | — | — |
| Transfer impact assessment | Not determined | — | — |

## Key facts

Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources).

**Compliance**
- Audit log: yes [S2]
- Breach notifications: yes [S13]
- Certifications: yes · yes · yes · Germany · continuous [S2]
- Certifications: yes · yes · yes [S11]
- Customer audit rights: yes [S13]
- Cyber insurance: yes [S13]
- Deskbird certifications: EU, Frankfurt · yes · yes [S14]
- DPA available: yes [S9]
- Encryption: AES-256 · TLS 1.2+ [S12]
- EU data residency: yes [S19]
- Footer certifications: yes · yes · yes [S6]
- GDPR: yes [S9]
- GDPR: yes [S1]
- GDPR: yes [S13]
- GDPR: yes [S12]
- GDPR: yes [S18]
- GDPR: GDPR · yes [S19]
- GDPR: yes [S23]
- GDPR: yes [S20]
- GDPR: yes [S8]
- GDPR art17: yes [S12]
- GDPR EU hosting: yes · yes [S4]
- GDPR EU hosting: yes · EU only [S6]
- International transfers: EU-US Data Privacy Framework · standard contractual clauses [S11]
- ISO 27001: yes [S9]
- ISO 27001: yes [S1]
- ISO 27001: yes · yes · yes · yes [S3]
- ISO 27001: yes · EU exclusively · yes · yes [S5]
- ISO 27001: yes [S6]
- ISO 27001: yes [S12]
- ISO 27001: yes · yes · yes · yes [S15]
- ISO 27001: yes [S18]

**Data**
- AI training opt out: no training on client inputs/outputs unless opted in or agreed in writing [S10]
- AI zero data retention: where available [S10]
- Anonymity: no · yes · yes [S5]
- Deletion period: 2 [S11]
- Dnt: no [S11]
- Export transition assistance: written notice at any time · yes [S10]
- Hosting EU: yes [S2]
- Objection processing stop: 24 [S11]
- Retention anonymization: 6 · yes [S12]
- Transaction pseudonymization: 6 [S11]
- Transfer outside EU: yes [S11]

**Hosting**
- Cloud provider: EU · Cloud infrastructure · Google Cloud [S13]
- Europe: yes [S20]
- Provider: Frankfurt, Germany · yes · Google Ireland Limited [S11]
- Region: Europe [S8]
- Residency: EU · Google Cloud Platform [S12]
- Service availability standard: SaaS yearly average · 99.5 [S10]
- Website stack: Cloudflare · Webflow · Weglot · Usercentrics [S11]

**Integrations**
- API available: yes [S6]
- API base URL: https://connect.deskbird.com [S7]
- API endpoints: Endpoints documented: overview, users, bookings, groups, resources, offices, scheduling options, rooms, floors, zones, tickets, sensors, visitors, service requests [S7]
- Barrier API: Open API connects parking management with barrier system providers [S15]
- Barrier partners in development: yes [S15]
- Booking early release actor: API token creator [S16]
- Booking early release auth: Bearer token in Authorization header [S16]
- Booking early release effect: yes [S16]
- Booking early release endpoint: /bookings/{bookingId}/earlyRelease · PATCH · releases a booking before its scheduled end time [S16]
- Booking early release response: 204 [S16]
- Categories: Ticketing · Access Control · Microsoft · Google · Calendar · Collaboration · HRIS · User Management · SSO · Hardware · API-ready use cases [S6]
- Categories: Access Control & Security · Automation & Middleware · Parking & Navigation · Analytics & Reporting · Events & Catering · Sustainability & ESG · Project & Collaboration · Signage & Display [S22]
- Count: yes · yes · yes · yes · 100 [S2]
- Custom request: via booking a demo [S6]
- Custom workflows: yes [S22]
- Deskbird API: provided as-is, license for internal business purposes · yes [S10]
- Deskbird it provisioning: SCIM, Azure AD/Entra ID, Okta [S14]
- Deskbird microsoft native: yes · yes [S14]
- Guidance: MS Teams · Slack · Outlook · Google Calendar · Personio · SAP [S20]
- Hris native: Personio · Workday · BambooHR · HiBob [S19]
- License plate sync: Bookings and license plate data sent to parking system [S15]
- Listed: Microsoft Teams · Outlook · Google Calendar · Slack · HR system [S1]
- Mcp server: OAuth, per-user login, no API key · Model Context Protocol · yes [S7]
- Microsoft teams parking: yes · yes · yes [S4]
- Ms teams: all features within MS Teams · yes [S6]
- Parking barrier systems: yes [S4]
- Parking open API: Open API for barrier vendors [S4]
- Public API rest: company API key · REST API [S7]
- Salto moonfare: Salto [S22]
- SCIM capabilities: yes · authentication · user data · group data [S23]
- SCIM deprovisioning: yes · yes [S23]

**Legal**
- Address: Pfäffikon · Churerstrasse 54 · Switzerland · 8808 [S9]
- Copyright: deskbird · 2026 [S20]
- Entity: Churerstrasse 54, 8808 Pfäffikon (SZ), Switzerland · deskbird Aktiengesellschaft (AG) · CHE-193.964.133 · Ivan Cossu · Jonas Hess [S11]
- Entity name: deskbird Aktiengesellschaft (AG) [S9]
- Export control: Swiss law plus client jurisdiction [S10]
- Jurisdiction for ip: Switzerland [S10]
- Liability cap: annual contract value [S10]
- Privacy docs: Legal information · Data privacy · Privacy settings [S20]
- Reference email: hello@deskbird.com [S10]
- Registered location: Schwyz (SZ) · Switzerland [S9]
- Registration number: CHE-193.964.133 [S9]
- Terms entity: deskbird AG [S10]
- Terms governing law: Swiss Law [S10]
- Terms last updated: September 2026 [S10]

**Pricing**
- Billing options: monthly · yearly · yes · yes [S10]
- Business price: 25 · 2.75 [S8]
- Currency by region: billing address of organization · yes [S10]
- Default payment block: immediate access block [S10]
- Deskbird free tier: yes [S14]
- Deskbird paid from: room bookings · visitors · user management · 2.75 [S14]
- Discount condition: contract term exceeding one month [S10]
- Downgrade no refund: no [S10]
- Enterprise pricing: custom [S8]
- Envoy workplace: yes · 60 [S14]
- Free tier: yes [S5]
- Free trial: yes · no [S8]
- Kadence not public: no [S14]
- Model: Plans for growing teams; custom pricing and SLAs for enterprise [S1]
- Monthly minimum term: successive one-month periods · 3 · 1 [S10]
- Officely from: 2.5 · yes [S14]
- Package auto upgrade notice: yes · 7 [S10]
- Price increase cap: max of 10% or ECB HICP · at renewal, max every 12 months · 2 [S10]
- Professional pricing: custom [S8]
- Robin not disclosed: yes · no [S14]
- Room packages: 5 · 10 · 25 [S10]
- Service parameters: Active Users · Meeting Rooms · Office Locations · tier · additional functionality [S10]
- Skedda from: 99 · 15 [S14]
- User packages: 5 · 10 · 25 · 50 · 100 [S10]
- VAT treatment: yes · yes [S10]
- Visitor management licensing: individually per location [S10]
- Yearly billing calculation: 12x monthly fee minus agreed discount [S10]
- Yearly minimum term: successive one-year periods · 12 · 2 [S10]

**Product**
- Account deletion: yes · yes [S10]
- Addon rooms plus: Interactive kiosks on meeting room displays · Catering and service requests · Booking approvals · Multi-tenancy support [S8]
- Addon user data management plus: SAML authentication · Automated user provisioning (SCIM) · HRIS integration · Advanced data privacy settings [S8]
- Addon visitors plus: Reception kiosk mode · Pre-visit registration · Microsoft Teams integration · Branded invitations [S8]
- Adoption claim: 90 [S1]
- Agentic workplace: Agentic Workplace [S9]
- AI: AI section with AI Overview [S13]
- AI connectors: read-only · yes · no · yes [S11]
- AI features opt out: yes · yes · yes [S10]
- AI floor plans: no · yes [S2]
- Analytics: yes [S3]
- Analytics dashboards: real-time analytics dashboards for occupancy, utilization, and attendance trends [S20]
- Analytics purpose: Office utilization analytics for space decisions [S5]
- Anonymization: yes [S20]
- Anonymous booking: yes [S11]
- Anonymous bookings: yes [S12]
- API access process: contact team to receive API credentials [S22]
- API https: yes [S22]
- API json: JSON [S22]
- API key auth: unique API key per company [S22]
- API key management: Integrations section of deskbird app [S22]
- API restful: RESTful · yes [S22]
- API scoped keys: yes · yes · yes [S22]
- API self service: yes · yes [S22]
- API use cases: badge-based check-ins · access control sync · PowerBI utilization export · presence displays [S22]
- App security: App Security: Responsible Disclosure, Application Penetration Testing, Code Analysis [S13]
- Approval workflows: yes [S3]
- Apps: iOS · Android · web · MS Teams [S10]
- Attendance grouping: Attendance sliceable by teams, manager layer, new joiners, locations, custom groups; optional policy benchmarking [S19]
- Attendance transparency: Attendance management with customizable hybrid office policies [S18]
- Auto booking: yes [S2]

**Subprocessors**
- Hubspot: contact forms · HubSpot [S11]
- Jimo: Jimo SAS · in-app feedback and survey tool · EU [S11]
- List: Rig Intelligence Ltd. · Data analytics and reporting · EU · Mixpanel · Product analytics platform · EU · Jimo · Product feedback / changelog tool · EU · Customer.io · Customer messaging platform · EU · Sentry · Error monitoring tool · EU ·… [S13]
- List: yes · yes · yes [S12]
- Mailgun: Mailgun · customer communication (email) · EU [S11]
- Revenuehero: meeting booking and routing · RevenueHero [S11]
- Salesviewer: visitor/company identification, marketing analytics · SalesViewer GmbH · consent [S11]
- Stripe: card payments · Stripe · no [S11]

**Support**
- API contact email: support@deskbird.com [S7]
- Deskbird contact email: hello@deskbird.com [S14]
- Enterprise custom SLA: Enterprise · yes [S10]
- Implementation time: Most organizations up and running within a few days [S8]
- Minor error response time: one working day [S10]
- Service period: Monday to Friday except public holidays · 9:00-18:00 SGT · 9:00-18:00 CET · 9:00-18:00 EST [S10]
- Total failure reaction time: total failure within Service Period · 4 [S10]
- Trust center contact: Trust Center help via contact support link [S13]

217 more facts on the canonical page: https://whats-best.ai/software/desk-booking/deskbird

## Questions

### Is deskbird European?

Yes, though not from the EU. whats-best.ai classifies deskbird as UK / wider Europe.

### Where does deskbird store data?

The default storage location for customer data is not stated on the vendor’s pages as of 5 Nov 2026. The vendor’s pages mention Europe as hosting location, per [the vendor’s page captured 5 Nov 2026](https://whats-best.ai/evidence/18434).

### Does deskbird have a free plan?

Yes. deskbird has a free plan, per [the vendor’s page captured 5 Nov 2026](https://whats-best.ai/evidence/18398).

### What are the best alternatives to deskbird?

As of 6 Nov 2026, the panel rates [Kadence (3.5/5)](https://whats-best.ai/software/desk-booking/kadence), [Mapiq (3.5/5)](https://whats-best.ai/software/desk-booking/mapiq) and [anny (3/5)](https://whats-best.ai/software/desk-booking/anny) highest among the other 15 Desk Booking & Hybrid Workplace products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [Mapiq](https://whats-best.ai/software/desk-booking/mapiq) (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [deskbird alternatives](https://whats-best.ai/software/desk-booking/deskbird/alternatives).

## Head-to-head

- [deskbird vs Flexopus](https://whats-best.ai/compare/deskbird-vs-flexopus.md)
- [deskbird vs Envoy Workplace](https://whats-best.ai/compare/deskbird-vs-envoy.md)

## What this page leaves out

- 41 integrations facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 35 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 10 subprocessors facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 9 compliance facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 4 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 3 support facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 1 legal fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 3 sovereignty dimensions could not be confirmed on the vendor’s own pages and are shown as unknown.

## Sources

- [S1] Vendor homepage: https://www.deskbird.com/ (checked 2026-11-05)
- [S2] Features page (desk booking): https://www.deskbird.com/platform/desk-booking (checked 2026-11-05)
- [S3] Features page (room booking): https://www.deskbird.com/platform/room-booking (checked 2026-11-05)
- [S4] Features page (parking booking): https://www.deskbird.com/platform/parking-space-booking (checked 2026-11-05)
- [S5] Features page (workplace analytics): https://www.deskbird.com/platform/workplace-analytics (checked 2026-11-05)
- [S6] Integrations page: https://www.deskbird.com/integrations (checked 2026-11-05)
- [S7] API documentation: https://developer.deskbird.com/ (checked 2026-11-05)
- [S8] Pricing page: https://www.deskbird.com/pricing (checked 2026-11-05)
- [S9] Legal notice: https://www.deskbird.com/legal (checked 2026-11-05)
- [S10] Terms of service: https://www.deskbird.com/terms-of-service (checked 2026-11-05)
- [S11] Privacy policy: https://www.deskbird.com/privacy-policy (checked 2026-11-05)
- [S12] Security / trust page: https://www.deskbird.com/security (checked 2026-11-05)
- [S13] Trust centre: https://trust.deskbird.com/ (checked 2026-11-05)
- [S14] Desk, room & parking booking — found from sitemap: https://www.deskbird.com/best-desk-booking-software (checked 2026-11-05)
- [S15] Desk, room & parking booking — found from sitemap: https://www.deskbird.com/de/plattform/parkplatz-buchen (checked 2026-11-05)
- [S16] Check-in, auto-release & booking rules — found from sitemap: https://developer.deskbird.com/api/bookings/releases-a-booking-early (checked 2026-11-05)
- [S17] Check-in, auto-release & booking rules — found from sitemap: https://www.deskbird.com/report/clean-desk-policy-template (checked 2026-11-05)
- [S18] Hybrid work coordination — found from sitemap: https://www.deskbird.com/hybrid-work-attendance (checked 2026-11-05)
- [S19] Hybrid work coordination — found from sitemap: https://www.deskbird.com/platform/office-attendance (checked 2026-11-05)
- [S20] Occupancy analytics & employee privacy — found from sitemap: https://www.deskbird.com/workplace-analytics (checked 2026-11-05)
- [S21] Occupancy analytics & employee privacy — found from sitemap: https://www.deskbird.com/integration/analytics-business-intelligence (checked 2026-11-05)
- [S22] Integrations, identity & administration — found from sitemap: https://www.deskbird.com/api (checked 2026-11-05)
- [S23] Integrations, identity & administration — found from sitemap: https://www.deskbird.com/integration/scim (checked 2026-11-05)

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Cite as: whats-best.ai, "deskbird — Desk Booking & Hybrid Workplace", AI panel analysis, as of 2026-11-06. https://whats-best.ai/software/desk-booking/deskbird

Corrections: https://whats-best.ai/correct/1567?target=page