# Envoy Workplace — Desk Booking & Hybrid Workplace

Envoy Workplace by Envoy, Inc. holds a panel rating of 3/5 from 6 AI judges (category median 3/5), as of 2026-11-06. Provenance: Rest of world; sovereignty: 1 of 6 dimensions proven.

- Vendor: Envoy, Inc. (https://envoy.com)
- Category: [Desk Booking & Hybrid Workplace](https://whats-best.ai/software/desk-booking.md)
- Provenance (editorial classification): Rest of world
- Canonical page: https://whats-best.ai/software/desk-booking/envoy
- Alternatives: https://whats-best.ai/software/desk-booking/envoy/alternatives ([markdown](https://whats-best.ai/software/desk-booking/envoy/alternatives.md))
- Data as of: 2026-11-06 · evaluated 2026-11-06 · oldest source captured 2026-11-05

**AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology

## At a glance

- Vendor: Envoy, Inc.
- Headquarters: Not stated on the vendor’s pages as of 5 Nov 2026
- Data hosting: Outside the EU by default [S13]
- Free plan: Yes, per the vendor’s own page [S8]

## The panel's verdict

Envoy Workplace, the desk, room and parking booking platform from Envoy, Inc., a Delaware corporation in San Francisco, scores strongest on integration and administration, occupancy analytics and booking and floorplans, where scores cluster at 6-7, and weakest on pricing transparency and sovereignty at 3-4; check-in and rules at 5-6 and hybrid coordination at 4-5. Strengths rest on interactive maps with automatic no-show release, occupancy drawn from door access scans and Wi-Fi connections rather than bookings alone, and over a hundred integrations behind an open API and SAML 2.0 single sign-on. Pricing transparency fell because public prices cover the visitor product only — a free Basic tier with 100 entries/month, Premium at $362 per location/month billed annually, Enterprise at custom pricing — and we found no public price for the booking products or the Premium+ plan single sign-on requires. Sovereignty fell: every listed subprocessor is located in the USA, with no public information on EU hosting or an EU contracting entity. No category's scores spread more than a point; hybrid coordination's gap reflects missing team days, in-Teams planning and visibility settings.

**Speaks for it:**
- Desks, rooms and parking bookable on interactive maps with amenity filtering, team neighbourhoods, and automatic release after a no-show grace period
- Occupancy measured from door access scans and Wi-Fi connections rather than bookings alone, reported per desk, room, floor, neighbourhood and location
- Over a hundred integrations, an open API with SDKs, free webhooks and SAML 2.0 single sign-on with deprovisioning
- Retention configurable per plan and even per question, sign-in data purgeable on request, and deletion within thirty days after the service ends
- A GDPR data processing addendum with Standard Contractual Clauses governed by Irish law is published, with ISO 27001 and SOC 2 Type II stated

**Held against it:**
- We found no public price for the desk, room and parking products; published tiers cover the visitor product only, fees exclude VAT and renewals revert to Envoy standard list price
- Single sign-on requires an Envoy Premium+ plan whose price we found no public information on
- Every listed subprocessor is located in the USA, no page explicitly states a default hosting location for customer data, and we found no public information on EU hosting or an EU contracting entity
- Return-to-office analytics report attendance down to the individual, and we found no public information on minimum group sizes in reports or works-council documentation
- The captured pages give different states for seeing teammates' schedules — available in one place, still "coming soon" in another — and we found no public information on per-user visibility settings

**Best for:**
- You manage desks, rooms and parking across several locations and want occupancy measured from badge scans and Wi-Fi connections to guide space decisions
- Your estate already runs SAML single sign-on and HR systems such as Workday, BambooHR, ADP or Paylocity, and you connect further tools through an open API
- You already use Envoy's visitor management and want booking and analytics alongside it on one platform

**Avoid if:**
- You must compute an annual cost from public prices before procurement — only the visitor product has published tiers
- Your works council or data protection officer requires EU hosting or an EU contracting entity, which we found no public information on
- You need documented limits on individual-level attendance reporting, such as minimum group sizes in reports
- You need per-user visibility settings for schedules before rollout; the app shows teammates each other's scheduled work weeks, and we found no public information on restricting that

## Scores by judge and criterion

Scores out of 5, each judge scoring independently against the published rubric (v1). "n/r" = not rated: the vendor publishes no price, or the judge found no public information on that criterion.

| Criterion | The Workplace Manager | The People Lead | The Microsoft 365 Administrator | The Works Council Member | The Office Manager | The Skeptic |
| --- | --- | --- | --- | --- | --- | --- |
| Desk, room & parking booking | 3.5/5 | 3.5/5 | 3.5/5 | 3/5 | 3.5/5 | 3/5 |
| Check-in, auto-release & booking rules | 3/5 | 3/5 | 3/5 | 2.5/5 | 3/5 | 3/5 |
| Hybrid work coordination | 2/5 | 2.5/5 | 2.5/5 | 2/5 | 2.5/5 | 2/5 |
| Occupancy analytics & employee privacy | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3/5 |
| Integrations, identity & administration | 3.5/5 | 3.5/5 | 3.5/5 | 3/5 | 3.5/5 | 3.5/5 |
| European sovereignty | 1.5/5 | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 |
| Pricing transparency | 1.5/5 | 1.5/5 | 1.5/5 | 2/5 | 2/5 | 1.5/5 |
| **Weighted verdict** | **3/5** | **3/5** | **3/5** | **2.5/5** | **3/5** | **2.5/5** |

### The judges

- **The Workplace Manager** (v1.0): Runs workplace and facilities for a 900-person insurer with offices in Cologne, Munich and Vienna and 0.6 desks per employee since the move to hybrid work. Tuesdays are full, Fridays are empty, and the Munich lease is up in eighteen months. Wants desks, rooms and parking on real floor plans, no-shows released automatically, neighbourhoods per team, and occupancy figures built from check-ins rather than bookings, good enough to take to the board.
- **The People Lead** (v1.0): Head of People at a 250-person software company in Hamburg that asks for two office days a week and gets complaints that nobody else is there on them. Wants everyone to see who is coming in before they commute, team and anchor days, desks next to the colleagues they plan with, all of it inside Microsoft Teams where people already are, and nudges rather than a control system the works council would never sign.
- **The Microsoft 365 Administrator** (v1.0): Runs Microsoft 365, Entra ID and Intune for a 1,200-person manufacturer with six sites and forty room mailboxes nobody keeps tidy. Will not create accounts by hand: wants single sign-on and SCIM provisioning from Entra ID, room bookings synced both ways with Exchange, a Teams app and an Outlook add-in deployed centrally, room displays that are not a closed box, an API, audit logs, and a subprocessor list the security team can review.
- **The Works Council Member** (v1.0): Sits on the works council of a 2,000-person utility and chairs its IT committee. Under § 87(1) no. 6 BetrVG a desk booking system is a technical device that can monitor employees, so nothing goes live without a works agreement. Wants to know who sees who sat where, how long booking and check-in records are kept, whether reports stay anonymous below a minimum group size, whether presence can be hidden, and where the data is hosted and by whom.
- **The Office Manager** (v1.0): Office manager at a 70-person design and marketing agency in Leipzig with 40 desks, three meeting rooms and twelve parking spaces, and does it next to reception, purchasing and onboarding. The parking spreadsheet causes an argument every Monday. Wants a floor plan set up in an afternoon, booking from Slack and the phone, a fair rule for the parking spaces, desks released when someone does not show, and a monthly price read off the website.
- **The Skeptic** (v1.0): Has seen "real-time occupancy" that counted bookings and never a person, an auto-release nobody switched on because check-in annoyed the board, and a per-user price that doubled once rooms, parking and SSO were added. Asks how a no-show is detected, what the occupancy figures are built from, which room displays and sensors work without the vendor's own hardware, where the booking history is stored — and how it would leave.

## European sovereignty — proven facts

Built only from facts on the vendor's own pages; a dimension we could not prove is left open, never scored as zero. Headline: 1 of 6 dimensions proven.

| Dimension | Finding | Points | Source |
|---|---|---|---|
| Legal entity | Not determined | — | — |
| Hosting location | Outside the EU | 0/4 | [S13] |
| Hosting options | Not determined | — | — |
| Open source | Not determined | — | — |
| Data processing agreement | Not determined | — | — |
| Transfer impact assessment | Not determined | — | — |

## Key facts

Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources).

**Compliance**
- Access model: yes · yes [S13]
- Baa: https://envoy.com/legal/business-associate-agreement · yes [S9]
- Breach notification: without undue delay [S11]
- Bug bounty: yes · yes [S12]
- Bulk download: yes [S13]
- CCPA: Service Provider · yes [S12]
- Certification page URL: https://envoy.com/legal/compliance [S11]
- Cpra addendum: https://envoy.com/cpra-dpa · yes [S9]
- Data selling: no · no [S12]
- Documents available: yes [S13]
- Dos protection: Cloudflare [S12]
- DPA: https://envoy.com/gdpr-dpa · yes [S9]
- DPA scc governing law: Ireland [S11]
- DPA scc jurisdiction: Ireland [S11]
- DPA scc module two: Module Two (Controller to Processor) · yes [S11]
- DPA swiss fadp: yes [S11]
- DPA UK addendum: B.1.0 · yes [S11]
- Dpi assistance: yes · yes [S11]
- Encryption: yes · TLS v1.2+ · AES256 (AWS and Cloudflare) [S12]
- Frameworks: CCPA · CPRA · GDPR · HIPAA · ISO/IEC 27001 · SOC 2 Type 2 [S13]
- GDPR: yes · yes [S12]
- Monitoring: Pingdom [S12]
- Regulations supported: ITAR · CMMC · EAR · OFAC · C-TPAT [S1]
- Reports: SOC 2 Report · ISO 27001 Certificate · HIPAA Report [S13]
- Scc transfers: into the US · yes [S10]
- Security measures URL: https://envoy.com/security-de/legal/security-and-privacytails/#data-security [S11]
- SOC 2: SOC 2 Type II · yes [S12]
- Subsidiary intercompany agreements: yes [S10]
- Supported standards: GDPR · SOC · ITAR · FSMA · HIPAA · PCI DSS · GLBA · C-TPAT · FISMA [S12]

**Data**
- Backups: yes · daily [S12]
- Customer employee data not covered: Customer privacy policy [S10]
- Customer ownership: yes [S9]
- Data subject rights assistance: yes [S11]
- Deletion: yes · 24 [S12]
- Deletion period days: 30 · 30 [S11]
- Disclosure identifiers for enrichment: yes [S10]
- Export invites: Export list of everyone expected on-site including registered employees and invited guests [S18]
- Post termination retention: 30 [S12]
- Purge on request: yes [S12]
- Retention: until account cancellation plus up to two years · up to two years after last engagement [S10]
- Retention: stored · Premium · Enterprise · purged [S12]
- Rights request SLA: 45 [S10]
- Sale not of phone numbers: no [S10]
- Sensitive data restriction: designated fields, APIs, or structured data collection methods necessary for particular features · yes [S9]
- Usage rights: aggregate or de-identified form · yes [S9]

**Hosting**
- Infrastructure: yes · yes [S12]

**Integrations**
- API: yes · yes · yes [S9]
- Booking channels: Envoy Mobile · Google Calendar · Office 365 · room display [S3]
- Breadth: Integrates with workplace solutions including visitor management and hot desking [S20]
- Builder: yes [S6]
- Categories: Access control · Build your own · Communication · Customer support · Directory and SSO · File storage · Food · Health and wellness · HR and recruiting · Productivity · Sales and marketing · Security · Space management · Wifi [S5]
- Compatible products: Visitors · Workplace · Desks · Rooms · Deliveries · Screens · Response [S5]
- Count: 100 [S5]
- CSV import: yes · CSV import of parking layouts [S4]
- Deliveries API: developers can list, fetch, create, and delete deliveries from the Dev Dashboard · yes [S17]
- Developer API: yes [S19]
- Developer API: Developer API supports mailroom management improvements [S18]
- Developers: developer resources and Envoy store listed [S2]
- Envoy modules: visitor management · desk booking · room reservations · employee directory [S4]
- Hris: time-off data into attendance reports · Workday · ADP · BambooHR · Rippling [S16]
- Hris sync: Workday · BambooHR · ADP · Paylocity · yes [S17]
- Integration directory: yes [S6]
- Named integrations: Microsoft Teams · Google · Okta · Slack [S14]
- Open API: yes · 100 [S1]
- Partner program reach: 50M+ · 10,000+ · 20M+ [S6]
- Sdk docs: guides · api_references · sdks · changelog · partner_program [S6]
- Store apps: CXApp · Denied Entry Host Alerts · Everbridge · Google Chat [S23]
- Visitor signin flows: Envoy Visitors supports unique sign-in flows per visitor type/location [S20]
- Webhooks: provision and revoke resources like wifi credentials and building access · yes [S6]
- Webhooks benefits: Easily automate workflows across systems · Synchronize data from Envoy to another system · Send alerts and notifications in near-time [S23]
- Webhooks category: Communication · Build your own [S23]
- Webhooks events: Automated workflows triggered by Envoy events [S23]
- Webhooks pricing: Free to install [S23]
- Webhooks purpose: Receive event notifications when actions occur in Envoy [S23]
- Webhooks works with: Visitors · Workplace [S23]
- Workplace suite: yes · integration with employees, desks, rooms [S4]

**Legal**
- Docs available: Terms of service, Passport terms, Envoy beta terms, Envoy AI terms, SMS terms, Purchases and returns, Privacy policy, Subprocessors, GDPR DPA addendum, CPRA addendum, Business associate agreement, Security and privacy, Compliance [S10]
- Documents: Certificate of Insurance (COI) · Data Processing Agreement [S13]
- DPA address: 410 Townsend St, Suite 410, San Francisco, CA 94107, United States [S11]
- DPA applies to: part of the Enterprise SaaS Agreement or Terms of Service [S11]
- DPA effective date: 2022-08-02 [S11]
- DPA legal entity: Envoy, Inc. [S11]
- DPA subprocessor liability: yes [S11]
- Entity address: 410 Townsend St, Suite 410, San Francisco, CA 94107, United States · Envoy, Inc. [S10]
- Governing law: state and federal courts in San Francisco County, California · California [S9]
- Operating entity: Envoy, Inc. · Delaware · 410 Townsend Street, 4th Floor, San Francisco, CA 94107 [S9]
- Policy change notice: yes [S10]
- Policy last updated: 2026-10-22 [S10]
- Privacy policy: yes [S6]
- Terms last updated: June 29, 2026 [S9]
- Terms of service: yes [S6]

**Pricing**
- Free trial: yes [S20]
- Free trial: yes [S1]
- Free trial: free getting-started option offered [S2]
- Free trial: no · yes [S3]
- Late fee: 1.5 [S9]
- Plan requirement: Premium · Enterprise [S21]
- Renewal pricing: standard list price, promotional discounts not carried over [S9]
- SAML requirement: SAML integration requires Envoy Premium+ plan [S22]
- Taxes: no · yes [S9]
- Visitors basic: free with limited features · Basic · 0 [S8]
- Visitors basic limits: 100 · yes [S8]
- Visitors enterprise: yes [S8]
- Visitors premium: 362 [S8]

**Product**
- Access control: Access Log Management · Automated Account Management · Bring Your Own Device (BYOD) [S13]
- Access control integration: Integrates with access control systems and auto signs employees in on badge scan [S20]
- Access management: yes · yes [S12]
- Access visibility: yes · per-space reservation visibility [S4]
- Admin alerts: yes [S3]
- Admin alerts: admin alerts when a room goes offline or has technical issues [S15]
- Advance booking: mobile app · laptop · yes [S14]
- Advance reservation: yes · advance spot reservation [S4]
- AI features: yes · yes · Envoy AI Terms [S9]
- Amenity tagging: yes · amenity tagging [S4]
- Analytics: real-time and historical desk usage, attendance patterns, and onsite trends [S2]
- Analytics dashboards: yes [S3]
- Analytics insights: yes · real-time parking analytics [S4]
- App features: Envoy app combines scheduling, health questionnaire, desk reservation, meeting room booking, visitor invites [S18]
- App security: Responsible Disclosure · Application Penetration Testing · Code Analysis [S13]
- Assessments company level: Assessments can be set at company level and applied across sites [S16]
- Assessments completion channels: pre-registration · kiosk · QR code [S16]
- Assessments pdf: yes [S16]
- Assessments signin: Visitor assessments can be added to sign-in flows; safety training videos completed and results logged automatically [S16]
- Asset management: Asset Classification · Asset Tracking · Automated Asset Detection [S13]
- Attendance measurement: Measures workplace attendance rates across days, weeks, months at birdseye or granular level across locations, individuals, teams [S20]
- Audit record: Reports support keeping a record of who's on-site for audit purposes [S18]
- Audit records: yes · audit-ready reservation histories [S4]
- Audit reports: Tracks visitor NDAs, safety training, health documents; exports anonymized records for compliance audits [S20]
- Auto release no shows: auto release frees desks after a no-show grace period [S14]
- Bc dr: Alternate Processing/Storage Site · Business Continuity Management System (BCMS) · Business Continuity and Disaster Recovery Program [S13]
- Booking channels: desktop · phone · scheduling screen [S15]
- Booking controls: advanced booking controls · full-day · partial-day · rotating [S4]
- Booking rules: yes · automatic booking rules [S4]
- Capacity guarantee: Scheduling a day in advance reserves a spot even when the workplace is at capacity [S18]
- Category: Directory and SSO [S22]
- Change management: Change Advisory Board (CAB) · Change Control Board (CCB) · Change Management Program [S13]

**Subprocessors**
- Change notice days: 15 · 7 [S11]
- List: Amazon Web Services (AWS) · Hosting and database storage · USA · Datadog · Logs · USA · Grepr AI · Logs · USA · Omni Analytics · Data analytics · USA · Databricks · Data analytics · USA · Sigma Computing · Data analytics · USA · Segment ·… [S13]
- List URL: https://envoy.com/legal/subprocessors [S11]

**Support**
- Docs SAML user guide: yes [S22]
- Platform status page: yes [S1]
- Resources: Customer success webinars offered among support resources [S20]
- Sales contact: hello@envoy.com [S1]
- Sales contact: hello@envoy.com [S2]
- Sales contact: hello@envoy.com [S3]
- Sales contact: hello@envoy.com [S4]
- Sales contact: hello@envoy.com [S8]
- Sales email: hello@envoy.com [S20]
- Sales email: hello@envoy.com [S22]
- Sales email: hello@envoy.com [S23]
- Standard: yes · fees current [S9]

130 more facts on the canonical page: https://whats-best.ai/software/desk-booking/envoy

## Questions

### Is Envoy Workplace European?

No. whats-best.ai classifies Envoy Workplace as Rest of world.

### Where does Envoy Workplace store data?

Envoy Workplace stores customer data outside the EU by default, per [the vendor’s page captured 5 Nov 2026](https://whats-best.ai/evidence/18576).

### Does Envoy Workplace have a free plan?

Yes. Envoy Workplace has a free plan, per [the vendor’s page captured 5 Nov 2026](https://whats-best.ai/evidence/18549).

### What are the best alternatives to Envoy Workplace?

As of 6 Nov 2026, the panel rates [deskbird (3.5/5)](https://whats-best.ai/software/desk-booking/deskbird), [Kadence (3.5/5)](https://whats-best.ai/software/desk-booking/kadence) and [Mapiq (3.5/5)](https://whats-best.ai/software/desk-booking/mapiq) highest among the other 15 Desk Booking & Hybrid Workplace products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [deskbird](https://whats-best.ai/software/desk-booking/deskbird) (UK / wider Europe). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [Envoy Workplace alternatives](https://whats-best.ai/software/desk-booking/envoy/alternatives).

## Head-to-head

- [Envoy Workplace vs deskbird](https://whats-best.ai/compare/deskbird-vs-envoy.md)

## What this page leaves out

- 27 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 7 support facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 5 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 4 integrations facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 1 compliance fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 1 data fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 1 legal fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 1 subprocessors fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 1 sovereignty dimension could not be confirmed on the vendor’s own pages and is shown as unknown.

## Sources

- [S1] Vendor homepage: https://envoy.com/ (checked 2026-11-05)
- [S2] Features page (desk booking): https://envoy.com/products/hot-desk-booking-software (checked 2026-11-05)
- [S3] Features page (room scheduling): https://envoy.com/products/conference-room-scheduling-software (checked 2026-11-05)
- [S4] Features page (parking management): https://envoy.com/products/parking-management (checked 2026-11-05)
- [S5] Integrations page: https://envoy.com/integrations (checked 2026-11-05)
- [S6] API documentation: https://envoy.com/developers (checked 2026-11-05)
- [S7] Documentation: https://envoy.help/en/ (checked 2026-11-05)
- [S8] Pricing page: https://envoy.com/pricing (checked 2026-11-05)
- [S9] Terms of service (names the operating company): https://envoy.com/legal/terms-of-service (checked 2026-11-05)
- [S10] Privacy policy: https://envoy.com/legal/privacy-policy (checked 2026-11-05)
- [S11] Data processing agreement (dpa): https://envoy.com/legal/gdpr-dpa-addendum (checked 2026-11-05)
- [S12] Security / trust page: https://envoy.com/legal/security-and-privacy (checked 2026-11-05)
- [S13] Trust centre: https://trust.envoy.com/ (checked 2026-11-05)
- [S14] Desk, room & parking booking — found from sitemap: https://envoy.com/space-management/desk-booking-system (checked 2026-11-05)
- [S15] Desk, room & parking booking — found from sitemap: https://envoy.com/space-management/meeting-room-reservation (checked 2026-11-05)
- [S16] Check-in, auto-release & booking rules — found from sitemap: https://envoy.com/workplace-management/whats-new-at-envoy-august-product-releases (checked 2026-11-05)
- [S17] Check-in, auto-release & booking rules — found from sitemap: https://envoy.com/workplace-management/whats-new-at-envoy-july-2026-product-releases (checked 2026-11-05)
- [S18] Hybrid work coordination — found from sitemap: https://envoy.com/workplace-management/hybrid-workweek-planning (checked 2026-11-05)
- [S19] Hybrid work coordination — found from sitemap: https://envoy.com/workplace-management/the-4-office-schedules-that-power-hybrid-work (checked 2026-11-05)
- [S20] Occupancy analytics & employee privacy — found from sitemap: https://envoy.com/workplace-analytics-software (checked 2026-11-05)
- [S21] Occupancy analytics & employee privacy — found from sitemap: https://envoy.com/workplace-management/introducing-new-data-retention-options (checked 2026-11-05)
- [S22] Integrations, identity & administration — found from sitemap: https://envoy.com/integrations/saml (checked 2026-11-05)
- [S23] Integrations, identity & administration — found from sitemap: https://envoy.com/integrations/webhooks (checked 2026-11-05)

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Cite as: whats-best.ai, "Envoy Workplace — Desk Booking & Hybrid Workplace", AI panel analysis, as of 2026-11-06. https://whats-best.ai/software/desk-booking/envoy

Corrections: https://whats-best.ai/correct/1571?target=page