# Joan — Desk Booking & Hybrid Workplace

Joan by Visionect d.o.o. holds a panel rating of 3/5 from 6 AI judges (category median 3/5), as of 2026-11-06. Provenance: EU-Made; sovereignty: not determined.

- Vendor: Visionect d.o.o. (https://getjoan.com)
- Category: [Desk Booking & Hybrid Workplace](https://whats-best.ai/software/desk-booking.md)
- Provenance (editorial classification): EU-Made
- Canonical page: https://whats-best.ai/software/desk-booking/joan
- Alternatives: https://whats-best.ai/software/desk-booking/joan/alternatives ([markdown](https://whats-best.ai/software/desk-booking/joan/alternatives.md))
- Data as of: 2026-11-06 · evaluated 2026-11-06 · oldest source captured 2026-11-05

**AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology

## At a glance

- Vendor: Visionect d.o.o.
- Headquarters: Not stated on the vendor’s pages as of 5 Nov 2026
- Data hosting: Not stated on the vendor’s pages as of 5 Nov 2026
- Free plan: Not stated on the vendor’s pages as of 5 Nov 2026

## The panel's verdict

Joan, from Visionect d.o.o. of Ljubljana, Slovenia, books desks, rooms, parking and equipment from one interactive floor plan, with its own ePaper displays and occupancy analytics. The bench scored it strongest on integration and administration, with scores clustered at 7 — documented Okta SCIM provisioning, single sign-on with Azure AD, Okta and OneLogin, and a documented API — and on sovereignty at 7-8, where customer data is hosted in Belgium on Google Cloud with the stated commitment that no data leaves the European Union; the spread there turns on the subprocessor list, referenced only in an annex of the data processing agreement rather than shown with locations. Weakest is hybrid coordination, where scores sit at 4 and we found no public information on a weekly planner of office, home and absence days, team days or per-user visibility settings. Occupancy analytics spans 5-7, the widest spread, as judges weighed the dashboard against analytics enabled automatically and attendance drill-down to the individual. Pricing transparency spans 5-6 because the captured pages give different figures for the pricing model.

**Speaks for it:**
- Desks, rooms, parking and equipment are reservable from one interactive floor plan, with walk-up booking on door displays, QR and NFC stickers, and bots in Teams and Slack.
- Check-in runs by email, app notification, QR code, NFC tag, geolocation within a 200-metre radius or a Zens desk sensor, with unclaimed desks and rooms released automatically.
- A documented Okta SCIM flow covers provisioning, group assignment and automatic deprovisioning, alongside single sign-on with Azure AD, Okta and OneLogin and a documented API.
- Customer data is hosted in Belgium on Google Cloud with the stated commitment that no data leaves the European Union, and ISO/IEC 27001:2022 certification carries a downloadable certificate.
- The vendor states most customers go from unboxing to live rooms in under two hours.

**Held against it:**
- Hybrid coordination scores sit at 4, and we found no public information on a weekly planner of office, home and absence days, team days, favourite colleagues or per-user visibility settings.
- Analytics is enabled automatically, office managers can open a named list of who completed check-in, and attendance can be drilled down to the individual, and we found no public information on anonymised reports or minimum group sizes.
- The captured pages give different figures for the pricing model — flat monthly plans from €49 per month up to Enterprise+ from €999 per month against per-device tiers from €4.99 to €19.99 per device per month — and we found no public information on hardware prices, setup fees, VAT treatment or minimum term.
- The subprocessor list is referenced only in an annex of the data processing agreement, and we found no public information showing subprocessor names and locations.
- We found no public information on audit logs, HR system sync, badge or access-control integration, or administrators delegated per site.

**Best for:**
- You need desks, rooms, parking and equipment booked in one system, with floor-plan booking and battery-powered ePaper displays at the desk.
- You run Okta or Azure AD and want documented SCIM provisioning, group assignment and automatic deprovisioning before rollout.
- You need customer data hosted in Belgium on Google Cloud, a published data processing agreement and a downloadable ISO/IEC 27001:2022 certificate.
- You want a fast start — the vendor states most customers go from unboxing to live rooms in under two hours.

**Avoid if:**
- You are building a hybrid programme around team days, favourite colleagues and office-day policies with nudges — hybrid coordination scored 4 and we found no public information on these capabilities.
- Your works council must clear the rollout before it goes live — analytics is enabled automatically, office managers can open a named list of who completed check-in, and we found no public information on anonymised reporting or minimum group sizes.
- You must reconcile one public pricing model before signing — the captured pages give different figures for the pricing model, and we found no public information on hardware prices, setup fees or VAT treatment.
- Your security team reviews the subprocessor chain from public pages before contract — the list is referenced only in an annex of the data processing agreement, and we found no public information showing subprocessor names and locations.

## Scores by judge and criterion

Scores out of 5, each judge scoring independently against the published rubric (v1). "n/r" = not rated: the vendor publishes no price, or the judge found no public information on that criterion.

| Criterion | The Workplace Manager | The People Lead | The Microsoft 365 Administrator | The Works Council Member | The Office Manager | The Skeptic |
| --- | --- | --- | --- | --- | --- | --- |
| Desk, room & parking booking | 3.5/5 | 3.5/5 | 3/5 | 3.5/5 | 3.5/5 | 3/5 |
| Check-in, auto-release & booking rules | 3.5/5 | 3.5/5 | 3.5/5 | 3/5 | 3.5/5 | 3.5/5 |
| Hybrid work coordination | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 |
| Occupancy analytics & employee privacy | 3/5 | 3/5 | 3/5 | 3/5 | 3.5/5 | 2.5/5 |
| Integrations, identity & administration | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 |
| European sovereignty | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 4/5 | 3.5/5 |
| Pricing transparency | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 2.5/5 |
| **Weighted verdict** | **3/5** | **3/5** | **3/5** | **3/5** | **3/5** | **3/5** |

### The judges

- **The Workplace Manager** (v1.0): Runs workplace and facilities for a 900-person insurer with offices in Cologne, Munich and Vienna and 0.6 desks per employee since the move to hybrid work. Tuesdays are full, Fridays are empty, and the Munich lease is up in eighteen months. Wants desks, rooms and parking on real floor plans, no-shows released automatically, neighbourhoods per team, and occupancy figures built from check-ins rather than bookings, good enough to take to the board.
- **The People Lead** (v1.0): Head of People at a 250-person software company in Hamburg that asks for two office days a week and gets complaints that nobody else is there on them. Wants everyone to see who is coming in before they commute, team and anchor days, desks next to the colleagues they plan with, all of it inside Microsoft Teams where people already are, and nudges rather than a control system the works council would never sign.
- **The Microsoft 365 Administrator** (v1.0): Runs Microsoft 365, Entra ID and Intune for a 1,200-person manufacturer with six sites and forty room mailboxes nobody keeps tidy. Will not create accounts by hand: wants single sign-on and SCIM provisioning from Entra ID, room bookings synced both ways with Exchange, a Teams app and an Outlook add-in deployed centrally, room displays that are not a closed box, an API, audit logs, and a subprocessor list the security team can review.
- **The Works Council Member** (v1.0): Sits on the works council of a 2,000-person utility and chairs its IT committee. Under § 87(1) no. 6 BetrVG a desk booking system is a technical device that can monitor employees, so nothing goes live without a works agreement. Wants to know who sees who sat where, how long booking and check-in records are kept, whether reports stay anonymous below a minimum group size, whether presence can be hidden, and where the data is hosted and by whom.
- **The Office Manager** (v1.0): Office manager at a 70-person design and marketing agency in Leipzig with 40 desks, three meeting rooms and twelve parking spaces, and does it next to reception, purchasing and onboarding. The parking spreadsheet causes an argument every Monday. Wants a floor plan set up in an afternoon, booking from Slack and the phone, a fair rule for the parking spaces, desks released when someone does not show, and a monthly price read off the website.
- **The Skeptic** (v1.0): Has seen "real-time occupancy" that counted bookings and never a person, an auto-release nobody switched on because check-in annoyed the board, and a per-user price that doubled once rooms, parking and SSO were added. Asks how a no-show is detected, what the occupancy figures are built from, which room displays and sensors work without the vendor's own hardware, where the booking history is stored — and how it would leave.

## European sovereignty — proven facts

Built only from facts on the vendor's own pages; a dimension we could not prove is left open, never scored as zero. Headline: not determined.

| Dimension | Finding | Points | Source |
|---|---|---|---|
| Legal entity | Not determined | — | — |
| Hosting location | Not determined | — | — |
| Hosting options | Not determined | — | — |
| Open source | Not determined | — | — |
| Data processing agreement | Not determined | — | — |
| Transfer impact assessment | Not determined | — | — |

## Key facts

Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources).

**Compliance**
- AI no automated decision making: no [S10]
- AI no training: no [S10]
- Breach notification: 72 · 33 [S10]
- Controller processor split: for certain Workplace management services data processed on behalf of business customers · website, account, billing, marketing, security and support processing [S10]
- Encryption: yes · yes [S10]
- G2 rating: 248 · 4.5 · G2 [S3]
- Incident response GDPR: yes · yes [S11]
- ISO 27001: yes [S8]
- ISO 27001: ISO/IEC 27001:2022 · yes [S11]
- ISO certificate download: yes [S11]
- ISO surveillance reviews: annual · yes [S11]
- Privacy contact: privacy@getjoan.com [S10]
- Regulation: Slovenian legislation · EU legislation · GDPR [S10]
- Supervisory authority: Information Commissioner of the Republic of Slovenia (Informacijski pooblaščenec) · www.ip-rs.si [S10]
- Tx ramp level 1: 1 · TX-RAMP · yes [S11]

**Data**
- Calendar retention: duration of subscription · yes [S11]
- Calendar sync window: yes · 3 [S10]
- Deletion on request: privacy@getjoan.com · yes · planned in MyJoan portal [S10]
- Deletion policy: manual upon explicit request · yes [S10]
- Encryption stored credentials: no · yes [S7]
- No credit card storage: yes · no [S10]
- No special categories: except as described in the Joan AI section · no [S10]
- Not for children: 18 · no [S10]
- Retention joan AI: 30 [S10]
- Retention workplace services: 12 [S10]
- Room analytics deletion request: yes [S18]
- Stored event fields: event details · organizer/attendee names · email addresses · response status [S11]
- Third party platforms: Microsoft Teams · Slack [S10]

**Hosting**
- Cloud based: e-cloud based solutions for majority of data [S10]
- Data center region: EU · Google Cloud Platform [S11]
- Data location belgium: Belgium · Google Cloud · 1.3 · yes [S11]
- Epaper lcd: ePaper · LCD [S2]

**Integrations**
- Analytics dashboard: Admin · Office Manager · yes [S14]
- API: yes [S8]
- API available: yes [S20]
- API documentation: yes [S20]
- Automation: yes [S20]
- Azure ad: User directory sync with Active Directory via Azure [S6]
- Calendar communication: yes · yes [S20]
- Calendar platforms: Google Workplace · Office 365 · Microsoft Exchange · iCalendar [S10]
- Calendar solutions: one calendar solution per MyJoan account · Google Workspace · Microsoft 365 · Microsoft Exchange 2010 · Microsoft Exchange 2013 · Microsoft Exchange 2016 (Outlook) · iCalendar (.ics) [S7]
- Calendar sync: Google Workspace · Microsoft 365 [S13]
- Cisco presence: Presence detection via Cisco camera [S6]
- Cisco webex: Use Joan Bot to create a meeting in Webex Teams [S6]
- Cookie vendors: Hubspot · Cloudflare · Google · Hotjar · LinkedIn · Twitter · Zopim · Spiceworks · Facebook · Visionect [S10]
- Count: 19 integrations (per site label) [S3]
- Crestron: Joan meeting room booking on Crestron devices [S6]
- CSV export checkins: weekly desk reservation report incl. check-in/check-out times · yes [S14]
- Custom applications: yes [S20]
- Custom content: Display custom content on Joan devices [S6]
- Custom integrations: no cost · yes [S20]
- Data platform export: yes · yes [S20]
- Exchange: Create meetings and display them on Joan devices [S6]
- Google calendar: Create meetings and display them on Joan devices [S6]
- Google workspace: yes [S5]
- Google workspace: Create meetings and display them on Joan devices [S6]
- Google workspace setup: yes [S9]
- Ical: Create meetings and display them on Joan devices [S6]
- Ifttt: Integrations with Joan Custom Buttons and webhooks [S6]
- Jabra: Presence detection via Jabra camera [S6]
- Joan API: API for integrating with internal programs, other apps and systems [S6]
- Jumpcloud: User directory sync with JumpCloud [S6]
- List: Slack · MS Teams · Webex · Jabra · Logitech · Custom buttons [S8]
- M365 setup: yes [S9]
- Microsoft 365: yes [S5]

**Legal**
- Company: 2026 · Visionect d.o.o. [S3]
- Company: Visionect d.o.o. [S8]
- Company: Visionect d.o.o. [S16]
- Company: Visionect d.o.o. [S20]
- Company name: Visionect d.o.o. [S11]
- Company name: Visionect d.o.o. [S18]
- Copyright entity: Visionect d.o.o. [S15]
- Copyright holder: Visionect d.o.o. [S19]
- Copyright holder: Visionect d.o.o. [S14]
- Customer terms exist: yes [S9]
- Document types: TERMS OF SERVICE – BUSINESSES · TERMS AND CONDITIONS FOR PURCHASE OF JOAN PRODUCTS – BUSINESSES · TERMS OF USE · PRIVACY AND COOKIE POLICY · JOAN AI DISCLAIMER · SHIPPING POLICY · DATA PROCESSING AGREEMENT · BANK DETAILS CHANGE NOTICE · Jo… [S9]
- Entity: Visionect d.o.o. [S7]
- Entity: Visionect d.o.o. · Tržaška cesta 118, 1000 Ljubljana, Slovenia · Slovenia · 2007 · Slovenia [S10]
- Plan cancellation notice: 17-SEPT-2025 · 20-JUN-2022 [S9]
- Privacy consent: yes [S20]
- Privacy policy current validity: 19 October 2026 · 27 July 2026 [S9]
- Terms of sale current validity: 19 October 2026 · 27 March 2026 [S9]
- Tos current validity: 26 March 2026 · 23 June 2025 [S9]

**Pricing**
- Archie: Starter · 159 · 2.8 [S13]
- Archie pro: Pro · 249 · 3.5 [S13]
- Base price: all Joan solutions with a set number of users and devices · 49 [S8]
- Billing model: flat monthly plans bundling devices and users · no [S13]
- Business org plans: flat monthly rate · yes [S13]
- Business plan: 150 · 12 · 50 · 5 [S8]
- Condeco: no [S13]
- Cost comparison 20 rooms 150 users: 20 rooms / 150 users · custom quote · ~$199/month · ~€450/month · ~$399/month · ~€200/month + hardware · ~$240/month · ~€412/month · custom quote [S12]
- Deskbird: Business · custom quote · 2.75 [S12]
- Enterprise plan: 200 · 20 [S8]
- Enterprise plus: Enterprise+ · 200 · 20 · 999 [S13]
- Envoy: Standard · billed yearly · yes · 5 [S13]
- Epaper badge license: no · 2026-11-15 · 20 [S8]
- Extra device: 9.99 [S8]
- Extra user: 0.99 [S8]
- Joan basic: Basic · essential room booking · calendar sync · mobile app · 4.99 [S12]
- Joan enterprise: Enterprise · multi-tenant support · SSO · dedicated support · advanced security controls · 19.99 [S12]
- Joan hardware separate: no [S12]
- Joan per device annual: per device · annual [S12]
- Joan pro: analytics · custom display content · advanced booking rules · Pro · 9.99 [S12]
- Kadence: no · 4 [S13]
- License model: per-device license; one license per screen or panel [S3]
- Officely: unlimited · 12 · yes [S12]
- Officespace: no [S13]
- Officespace: no · 60 · 35 [S12]
- Organization plan: 400 · 35 · 100 · 10 [S8]
- Pricing model: per user and device, not per feature [S8]
- Robin: custom quote-based · no · 5000 [S13]
- Robin: no · 34 [S12]
- Skedda: per space · yes · 5 · 99 · 10 [S12]
- Tactic: product-based pricing · no [S13]
- Tactic: Core · custom quote · 3 [S12]
- Team plan: 50 · 5 · 20 · 2 [S8]

**Product**
- Admin checkin visibility: Admin · Office Manager [S14]
- AI agent: AI workplace assistant for Microsoft Teams [S1]
- AI agent: Joan AI Agent workplace assistant for Microsoft Teams · yes [S3]
- AI agent: Joan AI Agent — Workplace Assistant for Microsoft Teams [S9]
- AI agent teams: Workplace Assistant for Microsoft Teams [S6]
- AI disclaimer exists: yes [S9]
- Air quality built in sensors: yes [S18]
- Air quality insights: Air Quality Insights tracks temperature, humidity and air quality via sensors in Joan displays [S19]
- Air quality metrics: average temperature across spaces · average humidity levels · air quality measurements over time · historical trend data for any period [S18]
- Air quality no extra equipment: no [S18]
- Air quality sensors: CO2 · temperature · humidity · PM2.5 · yes [S3]
- Analytics: average room occupancy per room and location · most and least utilised rooms · unattended meetings · planned vs ad-hoc meeting split [S3]
- Analytics: yes [S8]
- Analytics: workplace occupancy analytics [S13]
- Analytics enabled by default: yes [S18]
- Analytics filtering and export: yes · yes · yes [S18]
- Analytics location in myjoan: MyJoan > Analytics [S18]
- Analytics overview: Analytics tracks room bookings, desk utilization, and visitor management [S19]
- Analytics overview: Analytics module: insights from room bookings, desks, visitor data, air quality, exportable reports, one dashboard [S5]
- Analytics room data source: synchronized room calendar data [S18]
- Analytics types: Rooms · Air Quality · Desks & Assets · Visitors [S18]
- Archie integrations: Archie · Kisi · Brivo · Salto · Stripe [S13]
- Auto checkin release: automatic no-show desk release [S13]
- Auto release: yes · auto-release of unused desks [S2]
- Auto release: yes [S14]
- Auto release no show: auto-release after no-show via check-in enforcement · yes [S3]
- Automated reports: automated reports tailored to teams, regions, initiatives [S5]
- Book from floor plan: booking desks, rooms, parking, equipment from interactive office map [S13]
- Booking methods count: room display · mobile app · calendar · MyJoan portal · 4 [S3]
- Booking rules: check-in enforcement · booking duration limits · advance booking windows · settings scope: global, per building, per room [S3]
- Calendar integrations: Google Workspace · Microsoft 365 · Exchange · iCal [S11]
- Calendar requirement: one-time OAuth connection · read/write access to room resource calendars in Google Workspace or Microsoft 365 [S12]

**Subprocessors**
- Reference: DPA Annex number 2 [S10]

**Support**
- Channels: support center · realtime chat [S8]
- Getting started docs: help center · support · getting started docs · device onboarding docs · phone assistance [S2]
- Help center: help center · getting started docs · device onboarding · Microsoft 365 setup · Google Workspace setup [S1]
- Help center: yes [S6]
- Help center: yes [S20]
- Joan quick support reviews: reviewers call out quick support · G2 [S12]
- Okta setup guide: Step-by-step setup guide available [S21]
- Response time: 14 [S10]
- Security contact email: security@getjoan.com [S11]

180 more facts on the canonical page: https://whats-best.ai/software/desk-booking/joan

## Questions

### Is Joan European?

Yes. whats-best.ai classifies Joan as EU-Made.

### Where does Joan store data?

Not stated on the vendor’s pages as of 5 Nov 2026.

### Does Joan have a free plan?

Not stated on the vendor’s pages as of 5 Nov 2026.

### What are the best alternatives to Joan?

As of 6 Nov 2026, the panel rates [deskbird (3.5/5)](https://whats-best.ai/software/desk-booking/deskbird), [Kadence (3.5/5)](https://whats-best.ai/software/desk-booking/kadence) and [Mapiq (3.5/5)](https://whats-best.ai/software/desk-booking/mapiq) highest among the other 15 Desk Booking & Hybrid Workplace products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [deskbird](https://whats-best.ai/software/desk-booking/deskbird) (UK / wider Europe). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [Joan alternatives](https://whats-best.ai/software/desk-booking/joan/alternatives).

## Head-to-head

- [Joan vs Robin](https://whats-best.ai/compare/joan-vs-robin.md)

## What this page leaves out

- 6 integrations facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 4 compliance facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 4 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 4 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 3 legal facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 1 support fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 4 sovereignty dimensions could not be confirmed on the vendor’s own pages and are shown as unknown.

## Sources

- [S1] Vendor homepage: https://getjoan.com/ (checked 2026-11-05)
- [S2] Features page (desk booking): https://getjoan.com/desk-booking-solution/ (checked 2026-11-05)
- [S3] Features page (room booking): https://getjoan.com/room-booking-solution/ (checked 2026-11-05)
- [S4] Features page (parking and asset booking): https://getjoan.com/parking-assets-booking-solution/ (checked 2026-11-05)
- [S5] Features page (analytics): https://getjoan.com/analytics/ (checked 2026-11-05)
- [S6] Integrations page: https://getjoan.com/integrations/ (checked 2026-11-05)
- [S7] Documentation: https://getjoan.com/help/getting-started (checked 2026-11-05)
- [S8] Pricing page: https://getjoan.com/pricing/ (checked 2026-11-05)
- [S9] Legal documents: https://getjoan.com/legal/ (checked 2026-11-05)
- [S10] Privacy policy (names the operating company): https://getjoan.com/privacy-policy/ (checked 2026-11-05)
- [S11] Security / trust page: https://getjoan.com/security/ (checked 2026-11-05)
- [S12] Desk, room & parking booking — found from sitemap: https://getjoan.com/room-booking/ (checked 2026-11-05)
- [S13] Desk, room & parking booking — found from sitemap: https://getjoan.com/desk-booking-software/ (checked 2026-11-05)
- [S14] Check-in, auto-release & booking rules — found from sitemap: https://support.getjoan.com/knowledge/desk-check-in-options (checked 2026-11-05)
- [S15] Check-in, auto-release & booking rules — found from sitemap: https://support.getjoan.com/knowledge/qr-code-and-nfc-booking (checked 2026-11-05)
- [S16] Hybrid work coordination — found from sitemap: https://support.getjoan.com/knowledge/team-grid-functionality (checked 2026-11-05)
- [S17] Hybrid work coordination — found from sitemap: https://getjoan.com/help/room-management/team-grid-functionality (checked 2026-11-05)
- [S18] Occupancy analytics & employee privacy — found from sitemap: https://support.getjoan.com/knowledge/advanced-analytics-overview (checked 2026-11-05)
- [S19] Occupancy analytics & employee privacy — found from sitemap: https://getjoan.com/help/analytics/joan-desk-booking-analytics (checked 2026-11-05)
- [S20] Integrations, identity & administration — found from sitemap: https://getjoan.com/developers/ (checked 2026-11-05)
- [S21] Integrations, identity & administration — found from sitemap: https://getjoan.com/integrations/okta/ (checked 2026-11-05)

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Cite as: whats-best.ai, "Joan — Desk Booking & Hybrid Workplace", AI panel analysis, as of 2026-11-06. https://whats-best.ai/software/desk-booking/joan

Corrections: https://whats-best.ai/correct/1564?target=page