# viSIGN — E-Signature

viSIGN by Validated ID S.L. holds a panel rating of 1.5/5 from 6 AI judges (category median 2.5/5), as of 2026-10-21. Provenance: provenance unknown; sovereignty: not determined.

- Vendor: Validated ID S.L. (https://www.validatedid.com)
- Category: [E-Signature](https://whats-best.ai/software/e-signature.md)
- Provenance (editorial classification): provenance unknown
- Canonical page: https://whats-best.ai/software/e-signature/visign
- Alternatives: https://whats-best.ai/software/e-signature/visign/alternatives ([markdown](https://whats-best.ai/software/e-signature/visign/alternatives.md))
- Data as of: 2026-10-21 · evaluated 2026-10-21 · oldest source captured 2026-10-20

**AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology

## At a glance

- Vendor: Validated ID S.L.
- Headquarters: Not stated on the vendor’s pages as of 20 Oct 2026
- Data hosting: Not stated on the vendor’s pages as of 20 Oct 2026
- Free plan: Not stated on the vendor’s pages as of 20 Oct 2026

## The panel's verdict

viSIGN, from Spanish vendor Validated ID, is an e-signature offering whose trust credentials show clearly and whose daily sending mechanics barely appear. Signature levels scores cluster at 4: the vendor states it is itself a Qualified Trust Service Provider under eIDAS issuing digital certificates and qualified seals, though judges found no public information labelling simple, advanced and qualified levels by plan or country. Sovereignty scores cluster at 3-4 on an evidenced European chain — VALIDATED ID, S.L.U., registered in the Barcelona Commercial Register, Spanish law and Madrid courts, ISO 27001 and ENS certifications — and judges found no public information on where documents, audit trails and identification data are stored, or on any subprocessor list. Signing workflow is the low point at 1-2: pages describe signature modalities — handwritten on a tablet, remote via smartphone, certificate-based — but judges found no public information on templates, signing order, reminders, bulk sending or whether signers need an account. Evidence and retention and integration and API scores sit at 2-3; no price appears on the vendor's public pages, a demo request being the only commercial step.

**Speaks for it:**
- Vendor states it is itself a Qualified Trust Service Provider under eIDAS, issuing digital certificates and qualified seals.
- Identification is a full product family — VIDidentity, VIDconnect, VIDwallet, VIDverifier — implementing OpenID Connect SIOP v2 with same-device and cross-device flows.
- Contracting entity is evidenced as European: VALIDATED ID, S.L.U. in the Barcelona Commercial Register, under Spanish law, part of the Signaturit Group.
- PAdES-LT long-term signatures appear among published certifications, with CA policies, certificates, CRL and OCSP documentation available.
- ISO 27001 and the Spanish ENS scheme are published among the certifications.

**Held against it:**
- We found no public information on which plan or country offers simple, advanced or qualified signature levels, or on the provider's EU Trust List entry.
- We found no public information on templates, signing order, reminders, bulk sending or whether signers need an account — signing is described only as modalities.
- We found no public information on an audit trail, completion certificate, timestamp source, retention periods or export of documents with their evidence.
- We found no public information on a documented signing API, webhooks, a sandbox, embedded signing or connectors for Microsoft 365, CRM, HR or DMS systems.
- We found no public information on where documents, audit trails and identification data are stored or processed, or on any subprocessor list with locations.

**Best for:**
- You need qualified electronic signatures and seals issued by a vendor that is itself an EU Qualified Trust Service Provider under eIDAS.
- Your procurement or legal review requires an evidenced European contracting entity — a Spanish company registered in the Barcelona Commercial Register under Spanish law, with ISO 27001 and ENS certifications.
- Your use case combines signing with credential-based identification — wallet credentials, OpenID Connect SIOP v2, same-device and cross-device flows.

**Avoid if:**
- You send at volume and need templates, bulk sending, reminders and signing order visible before you commit.
- Your team needs signing driven from Microsoft 365, a CRM, HR or DMS system, or embedded in your own application through a documented API with webhooks and a sandbox.
- You must be able to confirm audit trail contents, retention periods and export paths for documents and their evidence before choosing.

## Scores by judge and criterion

Scores out of 5, each judge scoring independently against the published rubric (v1). "n/r" = not rated: the vendor publishes no price.

| Criterion | The Legal Counsel | The HR Operations Lead | The Revenue Operations Lead | The Integration Engineer | The Data Protection Officer | The Skeptic |
| --- | --- | --- | --- | --- | --- | --- |
| eIDAS levels & trust services | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 |
| Signer identification | 2/5 | 1.5/5 | 2/5 | 1.5/5 | 2/5 | 1.5/5 |
| Signing workflow & signer experience | 1/5 | 0.5/5 | 1/5 | 1/5 | 0.5/5 | 1/5 |
| Evidence, validation & retention | 1.5/5 | 1/5 | 1.5/5 | 1.5/5 | 1.5/5 | 1/5 |
| Integrations & API | 1.5/5 | 1.5/5 | 1.5/5 | 1/5 | 1.5/5 | 1.5/5 |
| European sovereignty | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 | 1.5/5 |
| Pricing transparency | n/r | n/r | n/r | n/r | n/r | n/r |
| **Weighted verdict** | **2/5** | **1.5/5** | **1.5/5** | **1.5/5** | **2/5** | **1.5/5** |

### The judges

- **The Legal Counsel** (v1.0): Decides which contracts may be signed electronically and at which level. Wants SES, AdES and QES named per plan and country, the qualified trust service provider linked to the EU Trust List, and an audit trail with timestamps that still validates when the contract is disputed in eight years.
- **The HR Operations Lead** (v1.0): Sends two hundred employment contracts a year, many of them fixed-term and so under written form. Wants QES that a new hire can complete on a phone in ten minutes, identification that accepts the IDs applicants actually hold, bulk sending from templates, and a price per qualified signature known before the contract is signed.
- **The Revenue Operations Lead** (v1.0): Measures how long a quote takes to come back signed and where it stalls. Wants signing from inside the CRM, templates sales cannot break, reminders and signing order that run themselves, and a signer experience that needs no account, no app and no explanation.
- **The Integration Engineer** (v1.0): Embeds signing into the company's own portal and archives the result in the DMS. Wants a versioned API with webhooks and a sandbox, every signature level reachable through the API rather than only in the web app, and signed documents exported with their evidence intact.
- **The Data Protection Officer** (v1.0): Knows every signer who holds an ID card up to a camera hands biometric and identity data to a provider they never chose. Asks who performs the identification, where documents and ID data are stored, how long the audit trail keeps IP addresses, and who the subprocessors in the trust service chain are.
- **The Skeptic** (v1.0): Knows "legally binding" usually means a simple signature. Reads for the level the default plan actually signs at, the QTSP the provider does not operate itself, the per-QES and ident fees on top of the plan, the envelope limit, and "eIDAS-compliant" from a provider that names no trust service at all.

## European sovereignty — proven facts

Built only from facts on the vendor's own pages; a dimension we could not prove is left open, never scored as zero. Headline: not determined.

| Dimension | Finding | Points | Source |
|---|---|---|---|
| Legal entity | Not determined | — | — |
| Ownership | Not determined | — | — |
| Data residency | Not determined | — | — |
| Subprocessors | Not determined | — | — |

## Key facts

Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources).

**Compliance**
- Certifications: ISO 9001 · ISO 27001 · ISO/IEC 19794-7:2014 · ENS · eSIGN - UETA Acts · RGPD · PAdES-LT (Long Term Signature) [S1]
- Qtsp status: yes · Digital Certificates · qualified seals · yes [S1]

**Legal**
- Address: Carrer d'Ávila 29, 08005 Barcelona (Spain) [S2]
- Availability commitment: 24/7 year-round, subject to state of the art [S2]
- Ca documents: Policies and practices · CA Certificates · CRL & OCSP · T&C VIDsigner service [S4]
- Company name: Validated ID, SL [S4]
- Competent courts companies: courts of Madrid · courts of user's domicile [S2]
- Copyright entity: Validated ID, SL [S5]
- Documents: Cookie policy · Privacy policy · Legal notice · TSP documentation · T&C VIDsigner Service [S6]
- Entity: Validated ID, SL [S7]
- Entity: 2026 · Validated ID, SL [S6]
- Entity name: Validated ID, SL [S1]
- Entity name: VALIDATED ID, S.L.U. · Signaturit Group [S2]
- Governing law: Regulation (EU) 2016/679 · Law 34/2002 · Spain [S2]
- Group: Signaturit Group [S7]
- Group membership: Signaturit Group [S1]
- Ownership: Validated ID is a company of the Signaturit Group [S6]
- Registration details: B 419604 · 30 · 43051 · 8 · Barcelona Commercial Register [S2]
- Registration required: yes · yes [S2]
- Tax id: B-65750721 [S2]
- Website not service terms: website legal policy does not necessarily coincide with service provision policies [S2]

**Product**
- Attribute queries: Different attributes can be queried depending on use case [S6]
- Attribute requests: request different attributes depending on use case [S7]
- Benefit certificates ssi bridge: Bridges the world of certificates with SSI credentials [S5]
- Benefit interoperability: Makes existing SSI technology scalable and interoperable [S5]
- Benefit qualified encryption: Encrypts verifiable credentials with qualified certificates [S5]
- Desktop to app and app2app: yes [S7]
- Eidas bridge benefits: Seals verifiable credentials using qualified certificates · Makes existing SSI technology scalable and interoperable · "bridges" the world of certificates with SSI credentials · Offers more security for end users · Enhances the legal certa… [S4]
- Eidas bridge initiative: Validated ID participated as an expert in PKI and SSI · ISA2 · European Commission (EC) [S4]
- Eidas bridge legal entity: SSI eIDAS Bridge by Validated ID, SL [S4]
- Eidas bridge output: technical specifications · integration guidelines · legal reports [S4]
- Eidas bridge purpose: promote eIDAS as a trust framework for the SSI ecosystem [S4]
- Eidas bridge sector: Multi-sector [S4]
- Eidas bridge technologies: VIDidentity & VIDwallet · Qualified electronic signatures and seals · European Blockchain Services Infrastructure (EBSI) [S4]
- Eidas v1 coverage: Verifiable credentials aim to be accepted within trust models already covered by eIDAS(v1) while eIDASv2 is formally approved [S5]
- Main services: electronic signatures, certified electronic delivery, electronic identification [S2]
- Oidc siop v2: credential exchange e.g. with VIDwallet · OpenID Connect SIOP v2 [S6]
- Openid compatible: yes [S6]
- Openid provider: OpenID provider for easy integrations [S7]
- Project initiative: eIDAS Bridge project is a European Commission initiative under the ISA2 programme; Validated ID participated as PKI and SSI expert [S5]
- Project outputs: Outputs: technical specifications, integration guidelines and legal reports, publicly accessible [S5]
- Project purpose: eIDAS Bridge promotes eIDAS as a trust framework for the SSI ecosystem [S5]
- Sector: Multisectoral [S5]
- Services listed: VIDsigner · VIDidentity [S5]
- Signature types: Handwritten signature on tablet, remote via smartphone, certificate-based, reliable communications [S1]
- Siop v2: credential exchange e.g. with VIDwallet · OpenID Connect SIOP v2 [S7]
- Supported flows: same device (app to app) · cross-device (browser to app) [S7]
- Supported flows: yes · yes [S6]
- Technologies: VIDidentity · VIDwallet · qualified electronic signatures and seals · European Blockchain Services Infrastructure (EBSI) [S5]
- Vidconnect purpose: VIDconnect lets companies interact with users by querying credentials with simple integration [S6]
- Vidconnect summary: Requests credentials from users with simple integration, compatible with OpenID protocol [S7]
- Vididentity: VIDidentity · Digital Identity [S1]
- Vidsigner: VIDsigner · Electronic Signature [S1]
- Vidverifier company use case: verify specific SSI credential attributes and records of individuals [S7]
- Vidverifier platform: VIDverifier is a web-based platform for individuals and companies to verify authenticity and validity of credentials [S6]
- Vidverifier ssi checks: Companies can quickly verify specific SSI attributes and entries of a specific person [S6]
- Vidverifier standalone: requires integration · standalone credential verification tool [S7]
- Vidverifier use cases: Users can instantly verify attributes and documents such as official documents, academic certificates, professional certificates, government documents [S6]
- Vidverifier user use cases: official records · academic certificates · professional certifications · government documents [S7]
- Vidverifier web platform: web-based verification platform · individuals · organizations [S7]

**Support**
- Demo request: yes [S1]
- Developer docs: Developers section linked in footer [S4]

## Questions

### Is viSIGN European?

Not determined: the vendor’s pages as captured do not say where viSIGN is based.

### Where does viSIGN store data?

Not stated on the vendor’s pages as of 20 Oct 2026.

### Does viSIGN have a free plan?

Not stated on the vendor’s pages as of 20 Oct 2026.

### What are the best alternatives to viSIGN?

As of 21 Oct 2026, the panel rates [Scrive (3/5)](https://whats-best.ai/software/e-signature/scrive), [Viafirma Documents (2.5/5)](https://whats-best.ai/software/e-signature/viafirma-documents) and [Penneo (2.5/5)](https://whats-best.ai/software/e-signature/penneo) highest among the other 18 E-Signature products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [Scrive](https://whats-best.ai/software/e-signature/scrive) (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [viSIGN alternatives](https://whats-best.ai/software/e-signature/visign/alternatives).

## What this page leaves out

- We found no public information on pricing on the pages we read (validatedid.com, validatedid.com/en/legal-note, validatedid.com/en/compliance, validatedid.com/en/identity/projects/eidas-bridge, validatedid.com/de/identity/projects/eidas-bridge, validatedid.com/de/identity/vidconnect and 1 more). If the vendor publishes it somewhere else, send us the page.
- 3 legal facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 3 support facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 1 product fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 1 sovereignty dimension could not be confirmed on the vendor’s own pages and is shown as unknown.

## Sources

- [S1] Vendor page: https://www.validatedid.com (checked 2026-10-20)
- [S2] Legal notice — found from the homepage: https://www.validatedid.com/en/legal-note (checked 2026-10-20)
- [S3] Security / trust page — found from the homepage: https://www.validatedid.com/en/compliance (checked 2026-10-20)
- [S4] EIDAS levels & trust services — found from sitemap: https://www.validatedid.com/en/identity/projects/eidas-bridge (checked 2026-10-20)
- [S5] EIDAS levels & trust services — found from sitemap: https://www.validatedid.com/de/identity/projects/eidas-bridge (checked 2026-10-20)
- [S6] Signer identification — found from sitemap: https://www.validatedid.com/de/identity/vidconnect (checked 2026-10-20)
- [S7] Signer identification — found from sitemap: https://www.validatedid.com/en/identity/vidconnect (checked 2026-10-20)

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Cite as: whats-best.ai, "viSIGN — E-Signature", AI panel analysis, as of 2026-10-21. https://whats-best.ai/software/e-signature/visign

Corrections: https://whats-best.ai/correct/903?target=page