# Unily — Employee Communication & Intranet

Unily by Unily Group Limited holds a panel rating of 2.5/5 from 6 AI judges (category median 2.5/5), as of 2026-10-30. Provenance: UK / wider Europe; sovereignty: not determined.

- Vendor: Unily Group Limited (https://www.unily.com)
- Category: [Employee Communication & Intranet](https://whats-best.ai/software/employee-communications.md)
- Provenance (editorial classification): UK / wider Europe
- Canonical page: https://whats-best.ai/software/employee-communications/unily
- Alternatives: https://whats-best.ai/software/employee-communications/unily/alternatives ([markdown](https://whats-best.ai/software/employee-communications/unily/alternatives.md))
- Data as of: 2026-11-04 · evaluated 2026-10-30 · oldest source captured 2026-10-29

**AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology

## At a glance

- Vendor: Unily Group Limited
- Headquarters: Not stated on the vendor’s pages as of 29 Oct 2026
- Data hosting: Not stated on the vendor’s pages as of 29 Oct 2026
- Free plan: Not stated on the vendor’s pages as of 29 Oct 2026

## The panel's verdict

Unily (Unily Group Limited, Surrey) is an employee experience intranet platform that scored strongest on content and knowledge at 6 to 7, where judges credit an AI-native CMS with built-in governance, a document centre searching SharePoint, OneDrive and Google Drive, and AI translation publishing several languages from a single source. Integration and administration scored a straight 6 on named Microsoft 365 and Google Workspace integrations plus ServiceNow, Workday, Salesforce and Zoom connectors. The weakest areas are works council and privacy, and sovereignty, both at 3 to 4: no captured page states where employee data is hosted, and the privacy notice says personal data is routinely shared within the group outside the UK and EEA, including the USA and Australia. We also found no public information on login for staff without a company email address or on works-agreement templates. Scores clustered tightly — aside from pricing transparency at 0 to 2, each criterion spans at most one point, and persona-weighted totals run 4.9 to 5.7. Pricing is quote-only: a form, contact within 24 hours, a tailored package.

**Speaks for it:**
- Content and knowledge scored highest at 6 to 7, on an AI-native CMS with built-in governance, a document centre searching SharePoint, OneDrive and Google Drive, and AI translation publishing multiple languages from a single source
- Integration and administration scored a straight 6, with named Microsoft 365 and Google Workspace integrations plus ServiceNow, Workday, Salesforce and Zoom connectors
- Reach and targeting scored 5 to 6 on push alerts for outages and safety notices mid-shift, offline access and digital signage via ScreenCloud, plus an Engage model for users without an Office 365 licence
- A published privacy hub includes a data protection addendum, an SCC addendum, a subprocessor list with change notifications and an appointed Data Protection Officer

**Held against it:**
- Works council and privacy scored 3 to 4, with no public information on works-agreement templates, private-phone use with separated data, quiet hours or analytics aggregation
- Sovereignty scored 3 to 4, and no captured page states where employee data is hosted
- The privacy notice states personal data is routinely shared within the group outside the UK and EEA, including the USA and Australia, under an intra-group transfer agreement
- We found no public information on login routes for staff without a company email address, on mandatory reading with read confirmation, or on versioning, review dates and page ownership
- Anonymous feedback is offered alongside personalized nudges to employees who have not yet responded, with no stated minimum group size

**Best for:**
- You publish multilingual content from a single source to desk and frontline staff across a native app, a responsive browser site, ScreenCloud signage and offline access
- Your organization runs on Microsoft 365 or Google Workspace and wants one experience layer with named connectors and Entra ID or Google-identity single sign-on
- You are a mid-size to enterprise organization prepared to buy through a custom quote after a form and contact within 24 hours

**Avoid if:**
- You need employee data to remain within the UK and EEA, since the privacy notice states personal data is routinely shared within the group outside the UK and EEA, including the USA and Australia
- You need published prices or a self-serve trial to begin, as the only route shown is a form, contact within 24 hours and a tailored package

## Scores by judge and criterion

Scores out of 5, each judge scoring independently against the published rubric (v1). "n/r" = not rated: the vendor publishes no price, or the judge found no public information on that criterion.

| Criterion | The Internal Communications Lead | The Frontline Operations Lead | The Microsoft 365 Administrator | The Works Council Member | The Data Protection Officer | The Skeptic |
| --- | --- | --- | --- | --- | --- | --- |
| Reach & targeted announcements | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 2.5/5 |
| Pages, documents & knowledge | 3.5/5 | 3.5/5 | 3/5 | 3.5/5 | 3.5/5 | 3.5/5 |
| Engagement, surveys & onboarding | 3/5 | 3/5 | 2.5/5 | 2.5/5 | 3/5 | 2.5/5 |
| Works council, private phones & privacy by design | 2/5 | 2/5 | 1.5/5 | 2/5 | 2/5 | 2/5 |
| Integration, identity & administration | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 |
| European sovereignty | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 | 1.5/5 |
| Pricing transparency | n/r | n/r | n/r | n/r | n/r | n/r |
| **Weighted verdict** | **3/5** | **3/5** | **2.5/5** | **2.5/5** | **2.5/5** | **2.5/5** |

### The judges

- **The Internal Communications Lead** (v1.0): Heads internal communications at a 3,000-person manufacturer with eleven sites in four countries, a third of the staff at desks and the rest on the shop floor. Sends the CEO letter, the site news and the safety notice, and wants each to reach the right people in their language, a read confirmation where the law asks for one, and figures that show the board who actually saw it — not an email open rate.
- **The Frontline Operations Lead** (v1.0): Runs HR and operations for a logistics company with 1,800 drivers, pickers and store staff, most of them without a company email address and many on temporary contracts. The notice board and the WhatsApp group are what works today. Wants a login a new picker manages on day one, onboarding before the first shift, content in six languages, and a per-user price that still makes sense for seasonal staff.
- **The Microsoft 365 Administrator** (v1.0): Looks after Entra ID, SharePoint and Teams for a company of 4,000, of whom 2,500 have no Microsoft licence. Has seen an intranet project end as a second SharePoint nobody maintains. Wants provisioning from the HR system including staff without email, SSO and SCIM, the app inside Teams rather than beside it, delegated admin rights per site, a real API, and an export when the contract ends.
- **The Works Council Member** (v1.0): Sits on the works council of a retail chain and negotiates the Betriebsvereinbarung for every new system under § 87 BetrVG. Will not sign off an app that tells a store manager who read a post at eleven at night, or that colleagues must install on their private phones to get their shift news. Reads the analytics pages first and asks what a manager can see about one person.
- **The Data Protection Officer** (v1.0): External data protection officer for several mid-sized employers. Reads the DPA and the subprocessor list before the feature pages: where push notifications, translation and the AI assistant send employee data, how long messages and read receipts are kept, how voluntary use on a private phone stays voluntary, and whether the parent company sits under a non-EU law that reaches the whole workforce's data.
- **The Skeptic** (v1.0): Has seen an "employee super app" that was a news feed with a chat bolted on, "reach every employee" that needed a company email to log in, and "95 percent adoption" that counted downloads. Reads "GDPR compliant" next to a push provider and a translation API that sit outside the EU, and per-user prices that apply only above a thousand seats — and asks what leaving would cost.

## European sovereignty — proven facts

Built only from facts on the vendor's own pages; a dimension we could not prove is left open, never scored as zero. Headline: not determined.

| Dimension | Finding | Points | Source |
|---|---|---|---|
| Legal entity | Not determined | — | — |
| Hosting location | Not determined | — | — |
| Hosting options | Not determined | — | — |
| Open source | Not determined | — | — |
| Data processing agreement | Not determined | — | — |
| Transfer impact assessment | Not determined | — | — |

## Key facts

Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources).

**Compliance**
- Base standards: WCAG 2.1 AA · GDPR · ISO 27001 · HIPAA · SOC 1 & 2 [S6]
- CCPA vcdpa: yes · yes [S7]
- Cookie notice available: yes [S15]
- DPA available: yes [S15]
- DPA available: yes · hub_link [S16]
- Government access requests: government_access_requests · faq_question_only [S16]
- HIPAA available: yes [S15]
- Independent verification: yes [S8]
- ISO 27001: ISO 27001 · SOC 2 Type II [S8]
- ISO 27001 details: yes [S8]
- No children data: no [S7]
- No sale of data: no [S7]
- Privacy notice available: yes [S15]
- Record of processing: record_of_processing_activities · faq_question_only [S16]
- Scc addendum available: yes [S15]
- Scc addendum available: yes · hub_link [S16]
- Security certifications page: yes [S15]
- Security measures: technical_organisational_measures · faq_question_only [S16]
- Security measures page: yes [S15]
- SOC reports: Universe customer portal [S8]
- Special category data: special_category_data · faq_question_only [S16]

**Data**
- Breach notification: breach_notification · faq_question_only [S16]
- Retention financial records: tax, accounting and other legal obligations [S7]
- Retention policy: yes [S7]
- Retention policy: retention_period · faq_question_only [S16]
- User rights: access, rectification, erasure, restriction, objection, portability, withdrawal of consent [S7]

**Hosting**
- International transfers: USA · Australia · yes [S7]

**Integrations**
- Entra id: Entra ID integration to connect and manage people and technology [S17]
- Footer list: Integrations with SharePoint, Microsoft, Google, Workday, ServiceNow, Zoom referenced in footer [S11]
- Google calendar intranet events: Google Calendars surfaced in the intranet for at-a-glance view of events, meetings, and tasks [S18]
- Microsoft365: SharePoint · Teams · Viva Engage · Outlook · OneDrive · Co-Pilot [S5]
- Microsoft calendar: Integrated Microsoft Calendar access including accepting invites [S17]
- Ms agentic connector: Out-of-the-box Microsoft-owned Agentic Connector provides access to Unily content [S17]
- Non microsoft systems: Unily connects M365 alongside ServiceNow, Workday, Salesforce and other enterprise systems [S17]
- Office365: SharePoint · OneDrive [S12]
- Onedrive: OneDrive document search and surfacing within Unily [S17]
- Outlook: Outlook email access directly from Unily [S17]
- Power bi: Power BI reports can be embedded in context and shared centrally [S17]
- Salesforce: Salesforce CRM integration: search, access and update accounts/leads/opportunities [S5]
- Servicenow: ServiceNow integration: open incidents, check tickets, search knowledge [S5]
- Sharepoint: SharePoint documents surfaced across search, AI assistants, project areas [S5]
- Sharepoint: SharePoint site access via Unily Glass and Workspaces menus with unified search [S17]
- Sharepoint microsoft: SharePoint · Microsoft · Google · Workday · ServiceNow · Zoom [S13]
- Teams: Teams channels brought into the intranet with content sharing from Unily [S17]
- Viva engage: Viva Engage social channels accessible within Unily with commenting and sharing [S17]

**Legal**
- Australia privacy act: 1300 363 992 · Office of the Australian Information Commissioner [S7]
- Company name: Unily Group [S15]
- EU representative: BizLegal Limited trading as EU Rep, Ireland, company number 635921 · Article 27 EU GDPR [S7]
- Group entities: Unily Group Limited (08804209) · Unily Limited · Unily Inc. · Unily Australia Pty Ltd · First Floor, The Granary Abbey Mill Business Park, Lower Eashing, Godalming, Surrey, GU7 2QW [S7]
- Marketing optout: marketing@unily.com · unsubscribe link or email [S7]
- Notice version: October 2026 [S7]
- Privacy by design: privacy_by_design · faq_question_only [S16]
- Processor role for customers: no [S7]

**Pricing**
- Audience: mid-size to enterprise organizations [S6]
- Model: custom quote / tailored package · no [S6]
- Pricing page available: yes [S1]
- Process: custom pricing package · 24 [S6]
- Selfserve: free trial or self-serve pricing [S6]

**Product**
- Addon deployments: Additional Staging Environments · Dedicated Hardware [S6]
- Addons: Campaigns · Journeys · Platform Extensibility · Chat · Unily Glass [S6]
- Adoption monitoring: monitoring tool and app adoption [S3]
- AI native cms: Unily offers an AI-native CMS for employee experience creation [S11]
- AI native platform: Platform is built from the ground up, AI native with integrations engineered into the platform [S18]
- AI reporting: yes [S3]
- AI translation: AI-powered translation for creating, translating and publishing content in multiple languages from a single source [S4]
- Analytics realtime: real-time intranet analytics reporting [S3]
- Anonymous feedback: yes · yes [S13]
- Atlantis adoption stat: Atlantis Dubai (Kerzner International) · 6,000+ · 99 [S9]
- Audience segmentation: yes [S3]
- Award frontline: ranked 1st for frontline worker support in Gartner Critical Capabilities [S13]
- Award gartner mq: Leader in Gartner Magic Quadrant for Intranet Packaged Solutions [S13]
- Award idc: Leader in IDC MarketScape: Experience-Centric Intelligent Digital Workspaces [S13]
- Award leader: Leader in The Forrester Wave: Intranet Platforms [S13]
- Award winning mobile app: yes [S9]
- Base capabilities: Indi: EX Agent, Knowledge Bases, Communications, Google Integrations, AI Media, MS Integrations, Video, App Integrations, Email, Analytics, Profiles, Events, Communities, Languages, Assistant Connectors, Search, Sites & Subsites, Multi-cha… [S6]
- Base deployments: Production Site · Employee App · Staging Site · Cloudflare WAF [S6]
- Base package: base package plus add-ons [S6]
- Benchmarking: yes [S3]
- Call recording: phone calls recorded/transcribed/analysed for internal training and coaching [S7]
- Campaign smart scores: yes [S3]
- Company wide storage: Company Wide tab stores files directly within Unily [S12]
- Content goals: intelligent content goals, like event sign-ups [S3]
- Contextual integrations: Contextual surfacing of integrations in a single pane of glass [S5]
- Cross channel automation: yes [S9]
- Customization: in-built customization [S13]
- Dedicated analytics support: yes [S3]
- Demo available: yes [S9]
- Demo available: personalized demo offered [S13]
- Digital signage screencloud: centralized digital signage publishing from Unily [S10]
- Document cards: last modified by · last modified when · number of views [S12]
- Document centre: A document centre with improved design and navigation/search [S12]
- Document preview: preview · download · print · edit via Office web applications if available [S12]
- Document refiners: Most Recent · Most Popular · My Documents · Documents Shared With Me [S12]
- Document views: SharePoint · OneDrive for Business · Delve · Company Wide [S12]
- Employee app: Unily Employee App is a next-generation mobile experience for employees [S2]
- Employee app combination: yes · yes [S9]
- Employee multilingual content: Employees access content in preferred language without manual translations [S4]
- Engage model: Engage model for organizations where not every user is licensed for Office 365 [S12]
- Feedback analytics: summary analytics on how feedback forms and quizzes are received [S13]
- Feedback forms: built-in employee feedback forms [S13]
- Form building: robust form building [S13]
- Forrester wave leader: yes · Forrester Wave: Intranet Platforms [S9]
- Free feature rollouts: yes [S12]
- Frontline access without license: M365 content and tools accessible on any device, including frontline and deskless workers with or without a full M365 license [S17]
- Frontline information access: yes [S9]
- Frontline integrations: Page FAQ addresses integrations for frontline and deskless workers [S5]
- Frontline mobile experience: yes · yes [S9]
- Gartner critical capabilities rank: 1 · Gartner Critical Capabilities · Application Portals [S9]
- Gartner magic quadrant leader: yes · Gartner Magic Quadrant for Intranet Packaged Solutions [S9]
- Gmail integration: Gmail can be surfaced in the flow of work without switching applications [S18]
- Google calendar integration: Google Calendar surfacing: personal and shared calendars, add intranet events to calendar, respond to meeting invites from the intranet [S18]
- Google drive integration: Deep Google Drive integration: search and execute work across My Drive and Shared Drives; Shared Drives can be presented on intranet pages [S18]
- Google identity SSO: Users can login with existing Google identities and credentials through a single login; user profile data syncs with people directory [S18]
- Google workspace integration: Unily provides a single execution layer across Google Workspace and broader technology stack [S18]
- Governance: Built-in governance · Built-in governance and enterprise-grade controls for publishing [S11]
- Idc marketscape leader: yes · IDC MarketScape: Experience-Centric Intelligent Digital Workspaces [S9]
- Indi agent: Indi Agent Orchestrator · AI agent orchestrator that builds complete employee experiences from a single prompt [S11]
- Integration platforms listed: SharePoint · Microsoft · Google · Workday · ServiceNow · Zoom [S9]
- Integrations: integration with critical applications [S13]
- Kpi list: Employee satisfaction · Productivity · Retention rate · Employee Net Promoter Score · Internal referrals · Absenteeism · Wellness [S3]
- Live polls: live polls with real-time company-wide insight [S13]
- M365 unified experience: Unily brings the entire Microsoft 365 suite into a single experience layer without app switching [S17]
- Microsoft copilot integration: FAQ addresses integration with Microsoft 365 and Microsoft Copilot [S5]
- Microsoft partnership duration: Microsoft partnership spanning 20+ years with integrations often co-developed with Microsoft [S17]
- Mobile first frontline: mobile-first frontline experience combining communications, tools, and community [S10]
- Mobile not necessarily app: Mobile intranet can be responsive site rather than app-based [S9]
- Multi device access: Mobile access from any device [S9]

**Subprocessors**
- List available: yes · yes [S15]
- List published: yes · hub_link [S16]
- Stripe payments: Stripe · payment processing · no [S7]

**Support**
- Addon services: Premium Support · Professional Services Retainer [S6]
- Knowledge hub: yes [S13]
- Privacy contact email: privacy@unily.com [S15]
- Training provided: employee_data_protection_training · faq_question_only [S16]

39 more facts on the canonical page: https://whats-best.ai/software/employee-communications/unily

## Questions

### Is Unily European?

Yes, though not from the EU. whats-best.ai classifies Unily as UK / wider Europe.

### Where does Unily store data?

Not stated on the vendor’s pages as of 29 Oct 2026.

### Does Unily have a free plan?

Not stated on the vendor’s pages as of 29 Oct 2026.

### What are the best alternatives to Unily?

As of 3 Nov 2026, the panel rates [Flip (3.5/5)](https://whats-best.ai/software/employee-communications/flip), [Workvivo by Zoom (3/5)](https://whats-best.ai/software/employee-communications/workvivo) and [Staffbase (3/5)](https://whats-best.ai/software/employee-communications/staffbase) highest among the other 17 Employee Communication & Intranet products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [Flip](https://whats-best.ai/software/employee-communications/flip) (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [Unily alternatives](https://whats-best.ai/software/employee-communications/unily/alternatives).

## What this page leaves out

- 56 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 11 integrations facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 2 compliance facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 2 legal facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 1 support fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 3 sovereignty dimensions could not be confirmed on the vendor’s own pages and are shown as unknown.
- 6 of the readings below were written against an earlier fact sheet — a fact has been corrected, added or pulled since. Until the panel next runs on this product you are reading the older judgement.

## Sources

- [S1] Vendor homepage: https://www.unily.com/ (checked 2026-10-29)
- [S2] Features page (employee app): https://www.unily.com/features/employee-app (checked 2026-10-29)
- [S3] Features page (analytics): https://www.unily.com/features/analytics (checked 2026-10-29)
- [S4] Features page (multilingual): https://www.unily.com/features/global-multilingual (checked 2026-10-29)
- [S5] Integrations page: https://www.unily.com/features/integrations (checked 2026-10-29)
- [S6] Pricing page: https://www.unily.com/pricing (checked 2026-10-29)
- [S7] Privacy policy: https://www.unily.com/policies/privacy-hub/privacy-notice (checked 2026-10-29)
- [S8] Security / trust page: https://www.unily.com/policies/privacy-hub/security-certifications (checked 2026-10-29)
- [S9] Reach & targeted announcements — found from sitemap: https://www.unily.com/features/employee-app/mobile-intranet (checked 2026-10-29)
- [S10] Reach & targeted announcements — found from sitemap: https://www.unily.com/solutions/frontline-workers (checked 2026-10-29)
- [S11] Pages, documents & knowledge — found from sitemap: https://www.unily.com/features/intranet-cms (checked 2026-10-29)
- [S12] Pages, documents & knowledge — found from sitemap: https://www.unily.com/about/product-updates/deep-dive-into-unilys-new-document-centre (checked 2026-10-29)
- [S13] Engagement, surveys & onboarding — found from sitemap: https://www.unily.com/features/employee-feedback (checked 2026-10-29)
- [S14] Engagement, surveys & onboarding — found from sitemap: https://www.unily.com/features/rewards-and-recognition (checked 2026-10-29)
- [S15] Works council, private phones & privacy by design — found from sitemap: https://www.unily.com/policies/privacy-hub (checked 2026-10-29)
- [S16] Works council, private phones & privacy by design — found from sitemap: https://www.unily.com/policies/privacy-hub/privacy-faqs (checked 2026-10-29)
- [S17] Integration, identity & administration — found from sitemap: https://www.unily.com/features/integrations/microsoft-office-365 (checked 2026-10-29)
- [S18] Integration, identity & administration — found from sitemap: https://www.unily.com/features/integrations/google-intranet (checked 2026-10-29)

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Cite as: whats-best.ai, "Unily — Employee Communication & Intranet", AI panel analysis, as of 2026-11-04. https://whats-best.ai/software/employee-communications/unily

Corrections: https://whats-best.ai/correct/1177?target=page