# Acumatica — ERP

Acumatica by Acumatica, Inc. holds a panel rating of 3/5 from 6 AI judges (category median 3/5), as of 2026-10-28. Provenance: Rest of world; sovereignty: 1 of 4 dimensions proven.

- Vendor: Acumatica, Inc. (https://www.acumatica.com)
- Category: [ERP](https://whats-best.ai/software/erp.md)
- Provenance (editorial classification): Rest of world
- Canonical page: https://whats-best.ai/software/erp/acumatica
- Alternatives: https://whats-best.ai/software/erp/acumatica/alternatives ([markdown](https://whats-best.ai/software/erp/acumatica/alternatives.md))
- Data as of: 2026-10-29 · evaluated 2026-10-28 · oldest source captured 2026-10-26

**AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology

## At a glance

- Vendor: Acumatica, Inc.
- Headquarters: Not stated on the vendor’s pages as of 26 Oct 2026
- Data hosting: Not stated on the vendor’s pages as of 26 Oct 2026
- Free plan: Not stated on the vendor’s pages as of 26 Oct 2026

## The panel's verdict

Acumatica is a cloud ERP sold through partners. Its strongest cluster is production and projects, scored 8-9: multi-level bills of material with routings, cost rollups and revision control, and time-phased MRP tied to forecasts and real demand. Orders and inventory scores 7-8 — automatic purchase orders from stock levels, receipts posting to payables, real-time available-to-promise and a Shopify connector — though we found no public information on bins, batch or serial tracking, or mobile scanning. Rollout and operations scores 7-8 on a FastTrack promise of go-live in 90 days or fewer with partner-planned data migration and published support response times. The split is finance and compliance, 4-7: higher scores credit intercompany consolidation across an unlimited number of companies, lower ones the absence of public information on per-country VAT, GoBD, XRechnung/ZUGFeRD and a DATEV export. Sovereignty is weakest at 3-4 — controller Acumatica, Inc. of Bellevue, Washington, data hosted in the US, Canada and the UK — and integration and portability holds at 6. No price figures appear on the pricing page, and the offered next step is a custom pricing review.

**Speaks for it:**
- Multi-level bills of material with routings, cost rollups and revision control are documented in detail.
- MRP generates time-phased manufacturing and purchasing plans tied to forecasts and actual demand, with exception reporting and a real-time dashboard.
- Purchase orders generate automatically from stock levels and replenishment algorithms, and receipts post payable vouchers to the general ledger.
- A FastTrack deployment promises go-live in 90 days or fewer, with a local partner who builds the implementation plan including data migration.
- Intercompany accounting runs across an unlimited number of related companies, with elimination of inter-company transactions on group reports.

**Held against it:**
- Service data is hosted in the US, Canada and the UK with backups in other locations, and we found no public information on an EU hosting option.
- Subprocessors are disclosed only as categories — analytics, AI service providers, payment processors, marketing service providers — not by name.
- We found no public information on VAT handling per country, GoBD compliance, XRechnung or ZUGFeRD e-invoices, or a DATEV export.
- We found no public information on a documented full data export when leaving, and the privacy policy limits access and portability requests to twice within a twelve-month period.
- We found no public information on storage bins, batch or serial number tracking, or mobile picking and scanning.

**Best for:**
- You manufacture with multi-level bills of material and routings and plan production with time-phased MRP — the bench's top cluster, scored 8-9.
- You buy automatically against stock levels, split orders across several warehouses, and sell through Shopify — orders and inventory scored 7-8.
- You consolidate an unlimited number of related companies and need eliminations of inter-company transactions on group reports.
- You want a packaged go-live: FastTrack promises go-live in 90 days or fewer with a partner-planned implementation including data migration.

**Avoid if:**
- You require EU-resident hosting for your commercial record: the pages state hosting in the US, Canada and the UK, and we found no public information on an EU option.
- Your close depends on German e-invoicing and auditor hand-over: the security page lists SOC 1/2/3, GDPR, FDA and SOX, and we found no public information on GoBD, XRechnung, ZUGFeRD or a DATEV export.
- You want exit terms settled before signing — ask the vendor: the public pages we read do not show it

## Scores by judge and criterion

Scores out of 5, each judge scoring independently against the published rubric (v1). "n/r" = not rated: the vendor publishes no price, or the judge found no public information on that criterion.

| Criterion | The Managing Director | The Head of Finance | The Operations Lead | The Online Retailer | The IT Integrator | The Skeptic |
| --- | --- | --- | --- | --- | --- | --- |
| Finance, tax & compliance | 3.5/5 | 3/5 | 2/5 | 3/5 | 3/5 | 2/5 |
| Purchasing, inventory & order processing | 4/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 4/5 |
| Manufacturing, services & projects | 4.5/5 | 4/5 | 4/5 | 4/5 | 4/5 | 4/5 |
| Integration, API & data portability | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 |
| Rollout, roles & operations | 4/5 | 4/5 | 3.5/5 | 3.5/5 | 4/5 | 4/5 |
| European sovereignty | 1.5/5 | 2/5 | 1.5/5 | 1.5/5 | 1.5/5 | 1.5/5 |
| Pricing transparency | n/r | n/r | n/r | n/r | n/r | n/r |
| **Weighted verdict** | **3.5/5** | **3/5** | **3.5/5** | **3/5** | **3/5** | **3/5** |

### The judges

- **The Managing Director** (v1.0): Runs a sixty-person wholesaler that outgrew an invoicing tool, two Excel stock lists and a shop backend nobody reconciles. Wants one system that goes live without stopping the business for a quarter, an implementation path and cost they can plan before signing, and a vendor that will still be there when the contract renews.
- **The Head of Finance** (v1.0): Closes the books for three companies every month and has retyped one supplier invoice too many. Wants incoming e-invoices read and matched to the purchase order, GoBD stated with a procedure documentation, DATEV for the tax adviser, intercompany postings that balance, and every figure traceable to the order and the person behind it.
- **The Operations Lead** (v1.0): Runs purchasing, two warehouses and a small assembly line, and is the one called when a delivery is promised from stock that is not there. Wants goods receipt booked on a scanner, stock per bin and batch, purchase proposals from real demand, and bills of materials that plan next week's production instead of a whiteboard.
- **The Online Retailer** (v1.0): Sells on a Shopware shop, Amazon and eBay from one warehouse with eight staff, and oversold a bestseller twice last Christmas. Wants stock synchronised across every channel, orders, labels and returns handled in one place, OSS VAT done right, and a price that does not jump with every thousand orders.
- **The IT Integrator** (v1.0): Looks after IT for a mid-sized manufacturer and has to connect the ERP to the shop, the bank, payroll, the BI tool and a supplier's EDI. Wants a public, versioned API with webhooks and a sandbox, roles and an audit log, hosting and subprocessors named, and a full export the day the company leaves.
- **The Skeptic** (v1.0): Has watched ERP projects run a year late and twice over budget, the partner's day rate the real price. Reads "ERP" that is an invoicing tool with a stock column, "GoBD-ready" with no procedure documentation, "open API" without a public reference, and a module price list that stops where implementation starts, and asks how the data gets out again.

## European sovereignty — proven facts

Built only from facts on the vendor's own pages; a dimension we could not prove is left open, never scored as zero. Headline: 1 of 4 dimensions proven.

| Dimension | Finding | Points | Source |
|---|---|---|---|
| Legal entity | Not determined | — | — |
| Ownership | Not determined | — | — |
| Data residency | Not determined | — | — |
| Subprocessors | US CLOUD Act reach | 0/2 | [S6] |

## Key facts

Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources).

**Compliance**
- Access request limit: 2 [S5]
- California shine the light: free of charge · yes [S5]
- CCPA minor sale: no [S5]
- CCPA opt out: webform · email privacy@acumatica.com · yes [S5]
- CCPA opt out reauthorization period: 12 [S5]
- CCPA sensitive information limitation: no [S5]
- DPA: yes · EEA · Switzerland · United Kingdom · July 2026 [S4]
- GDPR sox fda: GDPR · FDA · SOX [S6]
- International transfer safeguards: yes [S5]
- Minors age threshold: 18 [S5]
- Standards: SOC 1 · SOC 2 · SOC 3 · GDPR · FDA [S6]

**Data**
- Retention: retain as long as necessary for stated purposes [S5]

**Hosting**
- Data locations: US · Canada · UK [S5]
- Headquarters: United States [S5]
- Provider: Amazon Web Services [S6]

**Integrations**
- API standards: REST · OData · webhooks · push notifications [S14]
- Bilingual agreements: English · French [S4]
- Community forum: Community forum with developer Q&A threads, e.g. Finance module and 26R1 topics [S14]
- Developer marketplace: Rockton Development Services · Asgard Development & Consulting Services · Development & Consulting Services · Expert Consulting and Implementation Services · Kensium Digital Agency Services · Heuristyc Development and Integration Services [S15]
- Limitation multiple capture: no [S13]
- Platform: Acumatica xRP Platform [S13]
- Report tour: 4-minute product tour available for Reporting, Dashboards, and Data Analysis [S7]
- Surface: yes [S1]
- Sync scope: syncs products, customers, inventory availability, sales orders and fulfillment information in real-time, scheduled or manual processes [S13]
- Validated versions: 2026 R1 · 2025 R2 · 2025 R1 · 2024 R2 [S13]

**Legal**
- Address: 3075 112th Avenue NE, Suite 200, Bellevue, WA 98004, USA [S5]
- AI terms: Artificial Intelligence Terms · June 2026 [S4]
- Apex supplemental terms: APEX Services Supplemental Terms · February 2026 [S4]
- Cookie notice: October 2022 · yes [S4]
- Data controller: Acumatica, Inc. [S5]
- Entity: Acumatica, Inc. · 2008 [S1]
- Entity: 2008 — 2026 · Acumatica, Inc. [S4]
- Entity name: Acumatica, Inc. [S5]
- Eula: PCS subscriptions and PCP licenses · End-User License Agreement · January 2026 [S4]
- Licensing guide 2024: Acumatica Essentials · Acumatica Select · Acumatica Prime · Acumatica Enterprise · April 2026 · yes [S4]
- Licensing guide pre2024: Acumatica Small Business · Acumatica Advanced · Acumatica EnterpriseX · April 1, 2024 [S4]
- Licensing guide supplement: Resource Level Licensing · January 2018 [S4]
- Msa: professional services · Master Services Agreement · January 2025 [S4]
- Platform privacy statement: August 2026 · yes [S4]
- Privacy contact email: privacy@acumatica.com [S5]
- Privacy policy last updated: August 2026 [S5]
- Saas agreement: Subscription SaaS Agreement · January 2026 · January 2026 [S4]
- Website privacy statement: August 2026 · yes [S4]
- Website terms of use: March 2024 · yes [S4]

**Pricing**
- Applications primary cost driver: yes · number of applications · yes [S3]
- Calculator industries: construction · manufacturing · distribution [S3]
- Custom pricing review available: yes [S3]
- Deployment options exist: yes · yes [S3]
- Industry calculators: yes · yes [S3]
- Model unlimited users: one transparent price · yes [S3]
- Pay for functionality not seats: no · yes [S3]
- Tailoring factors: applications · business usage and resources · license/deployment [S3]
- Unlimited users: Additional user access at no additional cost (customer quote) [S11]
- Usage scalable: yes · yes · yes [S3]

**Product**
- Access security features: Role-based access controls (RBAC) · Field-level security · Single Sign-On · Multi-Factor Authentication (MFA) · IP Address Filtering · Device and Session Management [S6]
- AI call analysis: AI analysis of recorded sales call transcripts for training and sales improvement [S5]
- AI suggestions: AI/ML-powered item substitution, up-sell and cross-sell suggestions [S10]
- Any device access: Reports and insights accessible from any web-enabled device [S7]
- API security: OAuth · API Keys · SOAP/REST Endpoint Security [S6]
- Approval workflows: Approval rules for order types, vendors, order amounts; document release control [S9]
- Atp: real-time Available-to-Promise (ATP) identifies earliest full-quantity ship date [S10]
- Audit logs: yes [S6]
- Auditable records: Provide accurate and auditable financial records [S7]
- Authentication methods: User Name and Password · Multi-Factor Authentication (MFA) · Single Sign-On (SSO) [S6]
- Auto po generation: Automatically generate purchase orders based on stock level and inventory replenishment algorithms; drop shipment POs from open Sales Orders [S9]
- Automation: custom automation with Shopify Flow, Launchpad, and Scripts [S13]
- Automation scope: Automates financial reporting, inventory transfers, vendor payments, cash management, and inter-company transfers across multiple related companies [S8]
- Backup disaster recovery: yes [S6]
- Beacon knowledge site: Knowledge website with documentation, release notes, known issues, job aids, videos, and knowledge articles [S15]
- Bi tools: Analyze all data with business intelligence tools [S7]
- Blanket orders: yes [S10]
- Bom module: Bill of Material (BOM)/Routing module, part of the Acumatica Manufacturing Edition [S11]
- Centralized accounting: Centralized cash management, vendor payments, customer invoicing with income/expense attribution to initiating company [S8]
- Checkout: accelerated and customizable checkout [S13]
- Close periods by company: Financial periods managed per company; books closed separately per company within tenant [S8]
- Cloud erp: Acumatica offers a Cloud ERP business management solution [S1]
- Code customization: Liquid · HTML · CSS · JavaScript [S13]
- Company branch selection: Companies and branches can represent separate legal entities or branches within one legal entity [S8]
- Configurable workflows: configurable workflows by order type, automated notifications/alerts, one-click order processing [S10]
- Construction modules: Construction Management · General Contractor · Home Builder Accounting · Subcontractor Accounting · Land Developer Accounting · Field Service Management · Equipment Management [S2]
- Consulting services: yes · Local partners provide consulting, customization, and upgrade services [S15]
- Costing methods: average · standard · actual · fixed · variable · yes [S11]
- Cross company invoice generation: cross-company transactions auto-generate purchase receipt and sales invoice across entities [S10]
- Cross company transactions: Cross-company buy-sell: sales order auto-created from PO across companies in same tenant [S9]
- Cross company transactions: yes [S10]
- Current release: Version 26R1 referenced in community posts [S14]
- Customer count claim: 10,000+ [S2]
- Customer stat financial consolidation: 12 companies' financials consolidated onto a single platform [S1]
- Customer stat hours saved: 20 [S1]
- Customer stat order processing: 90 [S1]
- Data encryption: TLS and AES [S6]
- Developer platform: Developer tools and resources to build solutions on the Acumatica Cloud xRP platform [S14]
- Different financial calendars: yes [S8]
- Distribution modules: Sales Order Management · Purchase Order Management · Warehouse Management · Inventory Management · Order Management Software · Requisition Management [S2]
- Dropship returns workflows: stock allocation, vendor drop-shipments, customer returns management, configurable workflows and approvals [S10]
- Duplicate order check: yes [S10]
- Editions current: Acumatica Essentials · Acumatica Select · Acumatica Prime · Acumatica Enterprise [S4]
- Extensibility: unlimited extensibility, integrations, and customization through Shopify apps and partners [S13]
- Fasttrack deployment: midmarket growth businesses · yes · 90 [S15]
- Feature list: Partial and Consolidated Receipts · Simplified Item Tracking · Automatic Payment Vouchers · Prepayments on Purchase Orders · Drop Shipments · Landed Cost · Vendor Selection and Performance Analysis · Approval Workflows · Product Family Pur… [S9]

**Subprocessors**
- Third party categories: analytics providers · AI service providers · AI and non-AI powered sales enablement providers · payment processors · marketing service providers [S5]

**Support**
- Basic description: Basic Support: business-hours help, Customer Portal and Knowledge Base access, unlimited cases, developer support [S16]
- Basic features: online documentation and knowledge base · Open University access · user Community access · product suggestions · product downloads · Support Portal Case Management [S16]
- Business days note: Response times in days are business days [S16]
- Community features: Community includes product downloads, searchable knowledgebase, product suggestion submission and voting, latest product documentation, active discussion forum [S16]
- Community free: no cost · yes [S16]
- Coverage hours: M-F 9am-5pm · 24x7 for Severity 1 & 2; M-F 9am-5pm for Severity 3 & 4 [S16]
- Customer satisfaction claim: Claims highest customer satisfaction ratings in the industry [S1]
- Developer resources: Quick-Start Guide · Developer Blog · Acumatica MVP Program · Coffee & Code · Training · Latest release news [S14]
- Exclusions: training/consulting services · implementation services [S16]
- Named users: 2 · 4 · yes [S16]
- Portal selfhelp: Self-help services available through Acumatica Customer Portal [S16]
- Premier description: Premier Support: all Basic benefits plus phone and chat access, priority support, 24x7 availability [S16]
- Premier extras: chat support · telephone support · priority queueing · early adopter qualified · non-production license [S16]
- Response times: 2 hours · 4 hours · 2 business days · 5 business days · 1 hour · 2 hours · 1 business day · 2 business days [S16]
- Security resources: Best practices · Compliance documents · Additional reading · Request information [S6]
- Subscription agreement: Support Subscription Agreement · July 2026 [S4]
- Terms services not included: Training, consulting and implementation services not included; contact Acumatica partner [S16]
- Timezone note: Support hours 9am-5pm in time zone closest to customer: Pacific UTC-8, Mountain UTC-7, Central UTC-6, Eastern UTC-5, Western Europe UTC+0, Central European UTC+1, Eastern European UTC+2, India UTC+5.5, South Africa UTC+2, Singapore, Austra… [S16]
- Two levels: Acumatica Direct Customer Support offers two levels: Basic Support and Premier Support [S16]

50 more facts on the canonical page: https://whats-best.ai/software/erp/acumatica

## Questions

### Is Acumatica European?

No. whats-best.ai classifies Acumatica as Rest of world.

### Where does Acumatica store data?

Not stated on the vendor’s pages as of 26 Oct 2026.

### Does Acumatica have a free plan?

Not stated on the vendor’s pages as of 26 Oct 2026.

### What are the best alternatives to Acumatica?

As of 29 Oct 2026, the panel rates [Odoo (4/5)](https://whats-best.ai/software/erp/odoo-erp), [weclapp (3.5/5)](https://whats-best.ai/software/erp/weclapp-erp) and [Haufe X360 (3.5/5)](https://whats-best.ai/software/erp/haufe-x360) highest among the other 13 ERP products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [Odoo](https://whats-best.ai/software/erp/odoo-erp) (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [Acumatica alternatives](https://whats-best.ai/software/erp/acumatica/alternatives).

## What this page leaves out

- 9 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 1 legal fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 2 sovereignty dimensions could not be confirmed on the vendor’s own pages and are shown as unknown.

## Sources

- [S1] Vendor homepage: https://www.acumatica.com/ (checked 2026-10-26)
- [S2] Features page: https://www.acumatica.com/cloud-erp-software/ (checked 2026-10-26)
- [S3] Pricing page: https://www.acumatica.com/pricing/ (checked 2026-10-26)
- [S4] Agreements and terms: https://www.acumatica.com/agreements/ (checked 2026-10-26)
- [S5] Privacy policy naming the legal entity: https://www.acumatica.com/privacy-policy/ (checked 2026-10-26)
- [S6] Security page: https://www.acumatica.com/cloud-erp-software/security/ (checked 2026-10-26)
- [S7] Finance, tax & compliance — found from sitemap: https://www.acumatica.com/erp-solutions-by-roles/erp-for-finance-lead/ (checked 2026-10-26)
- [S8] Finance, tax & compliance — found from sitemap: https://www.acumatica.com/cloud-erp-software/financial-management/inter-company-accounting/ (checked 2026-10-26)
- [S9] Purchasing, inventory & order processing — found from sitemap: https://www.acumatica.com/cloud-erp-software/distribution-management/purchase-order-management/ (checked 2026-10-26)
- [S10] Purchasing, inventory & order processing — found from sitemap: https://www.acumatica.com/cloud-erp-software/distribution-management/sales-order-management/ (checked 2026-10-26)
- [S11] Manufacturing, services & projects — found from sitemap: https://www.acumatica.com/cloud-erp-software/manufacturing-management/bill-of-material-and-routing/ (checked 2026-10-26)
- [S12] Manufacturing, services & projects — found from sitemap: https://www.acumatica.com/cloud-erp-software/manufacturing-management/material-requirements-planning-mrp/ (checked 2026-10-26)
- [S13] Integration, API & data portability — found from sitemap: https://www.acumatica.com/acumatica-marketplace/acumatica-native-shopify-ecommerce-integration/ (checked 2026-10-26)
- [S14] Integration, API & data portability — found from sitemap: https://www.acumatica.com/developers/ (checked 2026-10-26)
- [S15] Rollout, roles & operations — found from sitemap: https://www.acumatica.com/support/training-services/ (checked 2026-10-26)
- [S16] Rollout, roles & operations — found from sitemap: https://www.acumatica.com/support/direct-support/ (checked 2026-10-26)

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Cite as: whats-best.ai, "Acumatica — ERP", AI panel analysis, as of 2026-10-29. https://whats-best.ai/software/erp/acumatica

Corrections: https://whats-best.ai/correct/1008?target=page