# JTL-Wawi — ERP JTL-Wawi by JTL-Software-GmbH holds a panel rating of 3.5/5 from 6 AI judges (category median 3/5), as of 2026-10-28. Provenance: EU-Made; sovereignty: not determined. - Vendor: JTL-Software-GmbH (https://www.jtl-software.com/de/warenwirtschaftssystem-software/) - Category: [ERP](https://whats-best.ai/software/erp.md) - Provenance (editorial classification): EU-Made - Canonical page: https://whats-best.ai/software/erp/jtl-wawi - Alternatives: https://whats-best.ai/software/erp/jtl-wawi/alternatives ([markdown](https://whats-best.ai/software/erp/jtl-wawi/alternatives.md)) - Data as of: 2026-10-29 · evaluated 2026-10-28 · oldest source captured 2026-10-26 **AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology ## At a glance - Vendor: JTL-Software-GmbH - Headquarters: Not stated on the vendor’s pages as of 26 Oct 2026 - Data hosting: Not stated on the vendor’s pages as of 26 Oct 2026 - Free plan: Yes, per the vendor’s own page [S8] ## The panel's verdict JTL-Wawi, the Warenwirtschaft ERP of JTL-Software-GmbH in Hückelhoven, scores highest on orders and inventory at 8-9, built on automatic order import from Amazon, eBay and 30+ marketplaces and real-time stock synchronisation that prevents overselling. Finance and compliance sits at 6-7 on GoBD-conform archiving, ELSTER and One-Stop-Shop transmission, real-time payment matching and a DATEV export, with no public information on a general ledger or procedure documentation. Production and projects sits at 6-7 — enough for light assembly and finishing, thin for a factory — and integration and portability at 6-7, with the beta REST API in the Enterprise edition and no public information on webhooks or a full export. The low is sovereignty at 4: beyond the German contracting entity, the pages state the software remains on JTL's server, with no public information on hosting country, subprocessors, a data processing agreement or certification. Pricing transparency clusters at 6, three editions publicly priced. Weighted totals run 6.1 to 7.3; on no criterion were judges more than a point apart, and the sharpest gap, 8 versus 9 on orders and inventory, turned on the serial-number and recall gaps. **Speaks for it:** - Goods flow documented end to end, from automatic purchase lists built on minimum stocks, lead times and sales forecasts through goods receipt and dropshipping to mobile barcode picking and returns with credit notes. - Out-of-the-box connections to 30+ marketplaces including Amazon, eBay, Kaufland and Otto, with real-time stock synchronisation that prevents overselling. - Compliance coverage from the free edition up, with GoBD-conform archiving, VAT transmission to ELSTER including One-Stop-Shop, ZUGFeRD and XRechnung received and processed, and booking data exported to DATEV. - Prices largely public — Start 0 € / Monat, Advanced ab 99 € / Monat, Pro ab 329 € / Monat with unlimited users — plus add-ons such as Cloud ERP ab 49,99 € / Monat. - Three public go-live paths, from free self-service download with guide and forum through a free initial consultation with installation by support staff to 280+ certified service partners with on-site care. **Held against it:** - Sovereignty unverified beyond the German contracting entity, with no public information on hosting country, infrastructure subprocessors, a data processing agreement or a certification such as ISO 27001. - REST API access confined to the Enterprise edition and marked beta, with no public information on an API reference, webhooks or a documented full export of data when leaving. - Production depth stops at finishing level, with no public information on routings, work centres, capacity planning, multi-level bills of materials or cost accounting. - Annual cost not fully computable from public pages — Enterprise is 'Preis auf Anfrage', and we found no public information on implementation and migration fees, minimum term, VAT treatment or what happens to the data on cancellation. - Marketplace orders require a paid order package, so cost scales with order volume — 'Ab 0,22 € je weiterem Auftrag' at Start, 'Ab 0,11 € je weiterem Auftrag' at Pro. **Best for:** - You sell across Amazon, eBay and your own shop and need automatic order import with real-time stock synchronisation that prevents overselling. - You want GoBD-conform archiving, ELSTER and One-Stop-Shop handling and a DATEV handover to your tax adviser inside the ERP. - You want to start free — Start 0 € / Monat with unlimited users — and climb publicly priced editions as order volume grows. - Your manufacturing is finishing or light assembly attached to online retail rather than capacity-planned factory production. **Avoid if:** - Your procurement requires a stated hosting country, subprocessor list or security certification before signing — sovereignty scored 4, the lowest criterion mark. - Your integration roadmap needs API access outside the Enterprise edition, where the REST API is listed as a beta inclusion. - You run a plant planned with routings, work centres and capacity planning — the captured pages describe production at finishing depth. - You expect full financials in one system — we found no public information on a general ledger or several companies in one tenant, and the vendor places payroll outside a Warenwirtschaft. ## Scores by judge and criterion Scores out of 5, each judge scoring independently against the published rubric (v1). "n/r" = not rated: the vendor publishes no price, or the judge found no public information on that criterion. | Criterion | The Managing Director | The Head of Finance | The Operations Lead | The Online Retailer | The IT Integrator | The Skeptic | | --- | --- | --- | --- | --- | --- | --- | | Finance, tax & compliance | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3/5 | 3.5/5 | | Purchasing, inventory & order processing | 4/5 | 4/5 | 4.5/5 | 4.5/5 | 4/5 | 4/5 | | Manufacturing, services & projects | 3/5 | 3.5/5 | 3.5/5 | 3/5 | 3.5/5 | 3/5 | | Integration, API & data portability | 3/5 | 3.5/5 | 3/5 | 3/5 | 3/5 | 3/5 | | Rollout, roles & operations | 3.5/5 | 3.5/5 | 4/5 | 3.5/5 | 3.5/5 | 3.5/5 | | European sovereignty | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 | | Pricing transparency | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | | **Weighted verdict** | **3.5/5** | **3.5/5** | **3.5/5** | **3.5/5** | **3/5** | **3/5** | ### The judges - **The Managing Director** (v1.0): Runs a sixty-person wholesaler that outgrew an invoicing tool, two Excel stock lists and a shop backend nobody reconciles. Wants one system that goes live without stopping the business for a quarter, an implementation path and cost they can plan before signing, and a vendor that will still be there when the contract renews. - **The Head of Finance** (v1.0): Closes the books for three companies every month and has retyped one supplier invoice too many. Wants incoming e-invoices read and matched to the purchase order, GoBD stated with a procedure documentation, DATEV for the tax adviser, intercompany postings that balance, and every figure traceable to the order and the person behind it. - **The Operations Lead** (v1.0): Runs purchasing, two warehouses and a small assembly line, and is the one called when a delivery is promised from stock that is not there. Wants goods receipt booked on a scanner, stock per bin and batch, purchase proposals from real demand, and bills of materials that plan next week's production instead of a whiteboard. - **The Online Retailer** (v1.0): Sells on a Shopware shop, Amazon and eBay from one warehouse with eight staff, and oversold a bestseller twice last Christmas. Wants stock synchronised across every channel, orders, labels and returns handled in one place, OSS VAT done right, and a price that does not jump with every thousand orders. - **The IT Integrator** (v1.0): Looks after IT for a mid-sized manufacturer and has to connect the ERP to the shop, the bank, payroll, the BI tool and a supplier's EDI. Wants a public, versioned API with webhooks and a sandbox, roles and an audit log, hosting and subprocessors named, and a full export the day the company leaves. - **The Skeptic** (v1.0): Has watched ERP projects run a year late and twice over budget, the partner's day rate the real price. Reads "ERP" that is an invoicing tool with a stock column, "GoBD-ready" with no procedure documentation, "open API" without a public reference, and a module price list that stops where implementation starts, and asks how the data gets out again. ## European sovereignty — proven facts Built only from facts on the vendor's own pages; a dimension we could not prove is left open, never scored as zero. Headline: not determined. | Dimension | Finding | Points | Source | |---|---|---|---| | Legal entity | Not determined | — | — | | Ownership | Not determined | — | — | | Data residency | Not determined | — | — | | Subprocessors | Not determined | — | — | ## Key facts Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources). **Compliance** - Audit trail: Protokollierung mit Zeitstempel und nachvollziehbaren Änderungen [S7] - Business only: Angebote ausschließlich für gewerblichen Bedarf [S10] - Dms GDPR: yes [S3] - Godb out of the box: yes [S8] - Godsgdvo: yes · yes [S2] - Psd2: PSD2-Richtlinie erfüllt [S7] **Data** - Daily backup: daily · 7 [S5] - Migration service: yes [S9] **Hosting** - Cloud mode: Cloud Hosting, Zugriff von jedem Ort, Gerät und Betriebssystem; Drittsoftware installierbar [S1] - Saas data location: JTL servers [S5] - Sql hosting: SQL-Hosting: gehostete Datenbank, Festpreis, mögliche Performanceeinschränkungen [S1] **Integrations** - Accounting software: Integration mit DATEV, Lexware, SAP; automatische Synchronisierung von Buchungsdaten [S7] - Amazon anbindung: yes [S14] - Connected modules: Lager · Verkauf · Versand [S10] - Countx VAT: Umsatzsteuer-Software powered by countX für internationale Steuerpflichten [S8] - Datev export: yes [S8] - Elster: Übermittlung von Umsatzsteuerdaten direkt an ELSTER [S7] - Extensibility: Schnittstellen · Partner-Apps · Extensions [S2] - Extension store payments: Payment-Anbindungen von Ratenkauf bis Bitcoin; Add-ons für Bonitätsprüfung, Inkasso, automatisierte Buchhaltung [S8] - Greyhound dms: DMS powered by GREYHOUND: automatisierte & GoBD-konforme Dokumentenverarbeitung [S8] - Integration status tiers: Ready · Open Beta · Closed Beta · Coming Soon [S13] - Jera fibu: FiBu-Schnittstelle powered by JERA: Automatisierte Buchhaltung & DATEV-Integration [S8] - Marketplace: Hub · App Store · Extension Store · yes [S5] - Out of the box: seller account on target platforms · yes [S13] - Payment providers: Schnittstellen zu Zahlungsdienstleistern wie PayPal, Kreditkarten, SEPA-Lastschrift [S7] - Third party contracts: yes · yes [S5] **Legal** - B2b only: yes · no [S5] - Company: JTL-Software-GmbH [S3] - Company: JTL-Software-GmbH [S1] - Company: JTL-Software-GmbH [S8] - Company: JTL-Software-GmbH [S7] - Company name: JTL-Software-GmbH [S9] - Company name: JTL-Software-GmbH [S11] - Company name: JTL-Software-GmbH [S16] - Content responsible: Sebastian Evers [S4] - Copyright: 2026 · JTL-Software-GmbH [S4] - Copyright year: 2026 [S6] - Countx entity: HRB 218844 · Amtsgericht Charlottenburg · countX GmbH · Friedrichstr. 171, 10117 Berlin [S5] - Dealavo agb: Dealavo sp. z o.o. · https://dealavo.com/de [S5] - Dispute resolution: no [S4] - Entity: JTL-Software-GmbH [S2] - Entity: JTL-Software-GmbH · Datenschutzerklärung / verantwortliche Organisation [S6] - Entity: JTL-Software-GmbH [S10] - Entity: JTL-Software-GmbH [S14] - Foc entity: HRB 151814 · Amtsgericht Hamburg · FOC Solutions GmbH · Theodor-Storm-Str. 4, 22941 Bargteheide [S5] - Foc valid from: 2026-11-01 [S5] - GDPR alignment: yes [S6] - Greyhound b2b: no [S5] - Group sharing: gemeinsame Kundenverwaltung und einheitliche Kommunikation · yes [S6] - Jera entity: JERA GmbH · Reutener Straße 4, 79279 Vörstetten [S5] - Jtl entity: JTL-Software-GmbH · Rheinstraße 7, 41836 Hückelhoven [S5] - No registration browsing: yes [S6] - Operator: 41836 Hückelhoven · JTL-Software-GmbH · Rheinstr. 7 [S4] - Privacy email: datenschutz@jtl-software.com [S4] - Provenexpert reviews: ProvenExpert.com · 541 [S4] - Register: Amtsgericht Mönchengladbach · HRB 12450 [S4] - Returnless agb: returnless · https://compliance.returnless.com/ [S5] - Server log purposes: statistische Zwecke · yes [S6] - Target audience: yes [S4] - Target customers: yes [S3] **Pricing** - Advanced extra order: 1000 · 2500 · 0.16 [S3] - Advanced features: JTL Advanced [S9] - Advanced includes: Erweiterte Finanzfunktionen · Profi-Onlineshop [S1] - Advanced price: 99 [S3] - Advanced price: Advanced · 99 [S1] - Advanced price: automatischer Zahlungsabgleich · EUR · 99 [S8] - Advanced price: JTL Advanced · EUR · 99 [S9] - Advanced support level: BRONZE [S3] - Auftragsbezogene produktion addon: 69 [S3] - Availability SLA reference: Übergabepunkt (Routerausgang des Rechenzentrums) · https://www.jtl-software.com/de/preiseund-tarife [S5] - Billing options: monthly · annual · bis zu 17 % sparen [S3] - Cloud erp addon: 49.99 [S3] - Dispositionsproduktion addon: 29 [S3] - Editions count: 4 [S1] - Enterprise features: JTL Enterprise [S9] - Enterprise includes: Rest-API Zugriff · Höchste Support Stufe & Key Accounting Möglichkeit [S1] - Enterprise price: yes [S3] - Enterprise price: Enterprise · yes [S1] - Enterprise price: JTL Enterprise · Preis auf Anfrage [S9] - Enterprise support level: GOLD [S3] - Free edition: JTL Start · yes · yes [S10] - Free orders policy: Aufträge aus JTL-Shop/POS kostenlos; externe Kanäle erfordern zusätzliches Auftragspaket [S1] - Free orders shop pos: yes [S3] - Free tier: Rechnungsstellung · Mahnwesen · Steuerverwaltung · yes [S8] - Included free edition: monthly order package, flexibly adjustable · free JTL Start edition [S13] - License model: yes [S11] - No base fee: no · yes [S14] - Pro extra order: 5000 · 10000 · 0.11 [S3] - Pro features: JTL Pro [S9] - Pro includes: Erweiterte Automatisierungen · Zusätzliche Lager & Versandfunktionen [S1] - Pro price: 329 [S3] - Pro price: Pro · 329 [S1] - Pro price: JTL Pro · EUR · 329 [S9] - Pro support level: SILBER [S3] **Product** - Access control: Zugriffsrechte und Benutzerverwaltung [S7] - Accounting automation: Automatische Kontenzuordnung von Einnahmen und Ausgaben [S7] - Advanced datev: yes [S3] - Advanced pos: 3 [S3] - Advanced shop: 1 [S3] - AI agent juno: Juno · KI-Agent · Oktober [S2] - API extensions: 700 · yes [S9] - Archiving: GoBD-konforme, revisionssichere Archivierung steuerrelevanter Belege [S7] - Automatic order import: yes · yes [S13] - Automatic sync overstock: yes · yes [S14] - B2b only: yes [S8] - B2b only: Handel · Handwerk · Industrie · Behörden · Gewerbe · Selbständige · yes [S12] - B2b only offer: yes · Handel · Handwerk · Industrie · Behörden · Gewerbe · Selbständige [S2] - Barcode scanning: barcode scanning for storage locations, batch/lot and MHD capture, mobile picking, plus/minus bookings, automatic replenishment orders [S11] - Batch mhd handling: production orders managed in JTL-Wawi including stock levels, MHD (best-before dates) and batches/charges [S11] - Beginner webinar scope: no [S16] - Beta cloud erp: Cloud ERP · Oktober · Multichannel-Auftragsmanagement-Software für kleine Händler [S4] - Beta cloud erp: Cloud ERP als Beta ab Oktober für kleine Händler [S1] - Bi dashboard: yes · KI-BI-Dashboard mit Empfehlungen zu Abverkauf, Rabatten, Nachbestellungen, Umsetzung in der Wawi [S2] - Bom management: yes [S11] - Business customers only: yes [S9] - Cloud and app: yes · yes · yes [S1] - Cloud app: yes · yes · yes [S9] - Cloud erp beta: Cloud ERP · Multichannel-Auftragsmanagement für kleine Händler · Oktober [S2] - Cloud erp beta: Oktober [S3] - Cloud erp beta: beta · Cloud ERP · Oktober [S12] - Cloud erp beta free: yes · yes · yes [S2] - Cloud hosting mode: Cloud Hosting · yes [S9] - Combine into delivery: Einkäufe und Umlagerungen mit identischem Ziellager und Versandart zu einer Lieferung zusammenfassen [S10] - Company stats: 500 · 18 · 54000 [S2] - Comparison pages: Xentral · PlentyONE · weclapp · Odoo [S12] - Countx no tax advice: no [S5] - Countx service: data processing for VAT returns preparation [S5] - Customer base: 15000 [S1] **Support** - Bronze level: Bronze · email tickets · Advanced [S15] - Bronze response days: 3 [S15] - Callback time: 0.5 [S15] - Channels: Hilfecenter · Video-Tutorials · Dokumentation · Support · Forum [S4] - Channels: Hilfecenter · Video-Tutorials · Dokumentation · Support · Forum [S3] - Channels: Hilfecenter · Video-Tutorials · Dokumentation · Support · Forum [S1] - Channels: Hilfecenter · Video-Tutorials · Dokumentation · Support · Forum [S12] - Channels: Hilfecenter, Video-Tutorials, Dokumentation, Support, Forum [S9] - Channels: Hilfecenter · Video-Tutorials · Dokumentation · Support · Forum [S11] - Channels: Help Center · Video-Tutorials · Documentation · Services · Support · Forum [S13] - Channels: Hilfecenter · Video-Tutorials · Dokumentation · Support · Forum [S14] - Channels footer: Help Center · Video-Tutorials · Documentation · Services · Support · Forum [S16] - Channels listed: Hilfecenter · Video-Tutorials · Dokumentation · Support · Forum [S6] - Consultation response time: 24 · kostenfrei, unverbindlich [S2] - Docs channels: Hilfecenter · Video-Tutorials · Dokumentation [S10] - Entitlement by edition: no [S15] - Forum free: community forum · free · Edition Start / WMS Start · no solution guarantee [S15] - Gold level: Gold · phone with callback · Enterprise [S15] - Guide docs: free · JTL-Guide · all products · yes [S15] - Installation services: remote maintenance · JTL-Wawi · JTL-Shop · JTL-Shipping [S15] - Jtl onboarding: Kostenfreie Erstberatung, Installations- und Einrichtungsservice durch Support [S1] - Level differ by product: yes [S15] - Level mapping: 4 · 4 [S15] - Migration service: yes [S1] - Onboarding jtl: yes · yes [S9] - Onboarding self: Selbstintegration: kostenloser Download, JTL-Guide, JTL-Forum [S9] - Onetimelink: JTL-OneTimeLink · one-time link for secure data transfer · irrevocable after receipt [S15] - Onetimelink size limit: 5 [S15] - Partner hotline: certified service partners · yes [S15] - Partner onboarding: Onboarding durch zertifizierte Service Partner mit Vor-Ort-Betreuung [S1] - Partner services: yes · hourly basis [S15] - Resources: Support · Hilfecenter · Video-Tutorials · Dokumentation · Forum [S2] - Scope: Leistungsbeschreibung der gewählten Software [S5] 171 more facts on the canonical page: https://whats-best.ai/software/erp/jtl-wawi ## Questions ### Is JTL-Wawi European? Yes. whats-best.ai classifies JTL-Wawi as EU-Made. ### Where does JTL-Wawi store data? Not stated on the vendor’s pages as of 26 Oct 2026. ### Does JTL-Wawi have a free plan? Yes. JTL-Wawi has a free plan, per [the vendor’s page captured 26 Oct 2026](https://whats-best.ai/evidence/10861). ### What are the best alternatives to JTL-Wawi? As of 29 Oct 2026, the panel rates [Odoo (4/5)](https://whats-best.ai/software/erp/odoo-erp), [weclapp (3.5/5)](https://whats-best.ai/software/erp/weclapp-erp) and [Haufe X360 (3.5/5)](https://whats-best.ai/software/erp/haufe-x360) highest among the other 13 ERP products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [Odoo](https://whats-best.ai/software/erp/odoo-erp) (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [JTL-Wawi alternatives](https://whats-best.ai/software/erp/jtl-wawi/alternatives). ## Head-to-head - [JTL-Wawi vs Xentral](https://whats-best.ai/compare/jtl-wawi-vs-xentral.md) ## What this page leaves out - 11 legal facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. - 10 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. - 2 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. - 1 compliance fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. - 1 support fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. - 1 sovereignty dimension could not be confirmed on the vendor’s own pages and is shown as unknown. ## Sources - [S1] Features page (JTL-Wawi): https://www.jtl-software.com/de/warenwirtschaftssystem-software/ (checked 2026-10-26) - [S2] Vendor homepage: https://www.jtl-software.com/de/ (checked 2026-10-26) - [S3] Pricing page: https://www.jtl-software.com/de/preise-und-tarife (checked 2026-10-26) - [S4] Legal notice: https://www.jtl-software.com/de/impressum/ (checked 2026-10-26) - [S5] Terms of service: https://www.jtl-software.com/de/agb/ (checked 2026-10-26) - [S6] Privacy policy: https://www.jtl-software.com/de/datenschutz/ (checked 2026-10-26) - [S7] Finance, tax & compliance — found from sitemap: https://www.jtl-software.com/de/themen/warenwirtschaftssystem/buchhaltung-finanzen (checked 2026-10-26) - [S8] Finance, tax & compliance — found from sitemap: https://www.jtl-software.com/de/warenwirtschaft/funktionen/zahlungen-buchhaltung/#buchungsdatenexport-datev-csv/ (checked 2026-10-26) - [S9] Purchasing, inventory & order processing — found from sitemap: https://www.jtl-software.com/de/warenwirtschaft/funktionen/lager/ (checked 2026-10-26) - [S10] Purchasing, inventory & order processing — found from sitemap: https://www.jtl-software.com/de/warenwirtschaft/funktionen/einkauf/ (checked 2026-10-26) - [S11] Manufacturing, services & projects — found from sitemap: https://www.jtl-software.com/de/warenwirtschaftssystem-software/produktionsplanung-software/ (checked 2026-10-26) - [S12] Manufacturing, services & projects — found from sitemap: https://www.jtl-software.com/de/projektplanung-umsetzung (checked 2026-10-26) - [S13] Integration, API & data portability — found from sitemap: https://www.jtl-software.com/en/marketplace-integration/ (checked 2026-10-26) - [S14] Integration, API & data portability — found from sitemap: https://www.jtl-software.com/de/marktplatz-schnittstelle/ebay-funktionen/kaufabwicklung-kommunikation/#automatische-bewertungen/ (checked 2026-10-26) - [S15] Rollout, roles & operations — found from sitemap: https://www.jtl-software.com/de/hilfecenter/support/ (checked 2026-10-26) - [S16] Rollout, roles & operations — found from sitemap: https://www.jtl-software.com/en/help-center/training/ (checked 2026-10-26) --- Cite as: whats-best.ai, "JTL-Wawi — ERP", AI panel analysis, as of 2026-10-29. https://whats-best.ai/software/erp/jtl-wawi Corrections: https://whats-best.ai/correct/1001?target=page