# microtech ERP — ERP

microtech ERP by microtech GmbH holds a panel rating of 2.5/5 from 6 AI judges (category median 3/5), as of 2026-10-28. Provenance: EU-Made; sovereignty: not determined.

- Vendor: microtech GmbH (https://www.microtech.de)
- Category: [ERP](https://whats-best.ai/software/erp.md)
- Provenance (editorial classification): EU-Made
- Canonical page: https://whats-best.ai/software/erp/microtech-erp
- Alternatives: https://whats-best.ai/software/erp/microtech-erp/alternatives ([markdown](https://whats-best.ai/software/erp/microtech-erp/alternatives.md))
- Data as of: 2026-10-29 · evaluated 2026-10-28 · oldest source captured 2026-10-26

**AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology

## At a glance

- Vendor: microtech GmbH
- Headquarters: Not stated on the vendor’s pages as of 26 Oct 2026
- Data hosting: Not stated on the vendor’s pages as of 26 Oct 2026
- Free plan: Not stated on the vendor’s pages as of 26 Oct 2026

## The panel's verdict

microtech ERP (microtech GmbH, Hargesheim, Germany) is a modular ERP for retail, wholesale and production, with Basic, Core and Enterprise editions at 199,- €, 299,- € and 399,- € per month net plus VAT. Finance and compliance is strongest, clustering at 7-8 on ZUGFeRD and XRechnung e-invoicing, DATEV export and bank and PayPal matching; orders and inventory clusters at 6-8 on quote-to-invoice, demand-driven purchasing and bin-level warehousing. Sovereignty is weakest at 4-5: a German contracting entity, published Article 28 data processing agreement and on-premise option are on the pages, but we found no public information on where the cloud edition hosts ERP data or on the ERP's own processors. The judges split: integration and portability runs 6-7 — the 6 from the IT integrator, citing the Enterprise-only GraphQL API and COM printing licences — and pricing transparency runs 6-7 the other way, its 7 from the same judge; only the head of finance scored sovereignty 5, crediting on-premise residency. Production, projects and rollout land at 6-7. One judge's column reads 0 on every criterion; the remaining weighted totals run 6.2-6.7.

**Speaks for it:**
- Finance and compliance scored 7-8 on documented ZUGFeRD and XRechnung e-invoicing, DATEV export and a homepage IDW PS 880 attestation
- The order chain runs from quote to invoice with real-time delivery capability and algorithm-driven demand triggering purchase orders automatically
- The warehouse add-on manages storage slots with weight and quantity limits, nesting and hazardous-goods separation rules
- Interfaces span a read-and-write GraphQL API on the Enterprise tier, a publicly documented COM interface, DATEV, shops, marketplaces, logistics and n8n, Make or Zapier automation
- All three editions carry public monthly prices with two users and one company included, plus a free trial

**Held against it:**
- Sovereignty scores cluster at 4-5; we found no public information on where the cloud edition hosts ERP data or on the processors behind the ERP itself
- We found no public information on batch or serial number tracking, mobile picking and scanning, or stock valuation
- We found no public information on multi-level bills of materials with routings and work centres, project budgets or milestone billing
- We found no public price for the production add-on, the onboarding packages or the Aktualitäts-Service behind support
- The captured pages give different statements on contract terms — individually negotiable on the pricing page, a 24-month annual minimum in the terms

**Best for:**
- You need German financial accounting with ZUGFeRD and XRechnung e-invoicing and DATEV hand-over to your tax adviser
- You run quote-to-invoice trading with bin-level warehousing and hazardous-goods separation rules
- You want the ERP on-premises under a German contracting entity with a published Article 28 data processing agreement
- You want a partner-supported rollout, with over 150 certified partners and support tiers publishing reaction times of 24, 16 and 8 hours

**Avoid if:**
- You need batch or serial number tracking or mobile scanning at goods receipt
- Your manufacturing planning depends on multi-level bills of materials with routings and work centres
- You require published information on cloud hosting location and the processors behind the ERP before signing
- You must budget your full first-year cost from published prices alone, including the production add-on and implementation

## Scores by judge and criterion

Scores out of 5, each judge scoring independently against the published rubric (v1). "n/r" = not rated: the vendor publishes no price, or the judge found no public information on that criterion.

| Criterion | The Managing Director | The Head of Finance | The Operations Lead | The Online Retailer | The IT Integrator | The Skeptic |
| --- | --- | --- | --- | --- | --- | --- |
| Finance, tax & compliance | 3.5/5 | 4/5 | 0/5 | 3.5/5 | 4/5 | 3.5/5 |
| Purchasing, inventory & order processing | 3.5/5 | 3.5/5 | 0/5 | 3/5 | 4/5 | 3.5/5 |
| Manufacturing, services & projects | 3/5 | 3/5 | 0/5 | 3/5 | 3.5/5 | 3/5 |
| Integration, API & data portability | 3.5/5 | 3.5/5 | 0/5 | 3.5/5 | 3/5 | 3.5/5 |
| Rollout, roles & operations | 3.5/5 | 3.5/5 | 0/5 | 3/5 | 3.5/5 | 3.5/5 |
| European sovereignty | 2/5 | 2.5/5 | 0/5 | 2/5 | 2/5 | 2/5 |
| Pricing transparency | 3/5 | 3/5 | 0/5 | 3/5 | 3.5/5 | 3/5 |
| **Weighted verdict** | **3/5** | **3.5/5** | **0/5** | **3/5** | **3/5** | **3/5** |

### The judges

- **The Managing Director** (v1.0): Runs a sixty-person wholesaler that outgrew an invoicing tool, two Excel stock lists and a shop backend nobody reconciles. Wants one system that goes live without stopping the business for a quarter, an implementation path and cost they can plan before signing, and a vendor that will still be there when the contract renews.
- **The Head of Finance** (v1.0): Closes the books for three companies every month and has retyped one supplier invoice too many. Wants incoming e-invoices read and matched to the purchase order, GoBD stated with a procedure documentation, DATEV for the tax adviser, intercompany postings that balance, and every figure traceable to the order and the person behind it.
- **The Operations Lead** (v1.0): Runs purchasing, two warehouses and a small assembly line, and is the one called when a delivery is promised from stock that is not there. Wants goods receipt booked on a scanner, stock per bin and batch, purchase proposals from real demand, and bills of materials that plan next week's production instead of a whiteboard.
- **The Online Retailer** (v1.0): Sells on a Shopware shop, Amazon and eBay from one warehouse with eight staff, and oversold a bestseller twice last Christmas. Wants stock synchronised across every channel, orders, labels and returns handled in one place, OSS VAT done right, and a price that does not jump with every thousand orders.
- **The IT Integrator** (v1.0): Looks after IT for a mid-sized manufacturer and has to connect the ERP to the shop, the bank, payroll, the BI tool and a supplier's EDI. Wants a public, versioned API with webhooks and a sandbox, roles and an audit log, hosting and subprocessors named, and a full export the day the company leaves.
- **The Skeptic** (v1.0): Has watched ERP projects run a year late and twice over budget, the partner's day rate the real price. Reads "ERP" that is an invoicing tool with a stock column, "GoBD-ready" with no procedure documentation, "open API" without a public reference, and a module price list that stops where implementation starts, and asks how the data gets out again.

## European sovereignty — proven facts

Built only from facts on the vendor's own pages; a dimension we could not prove is left open, never scored as zero. Headline: not determined.

| Dimension | Finding | Points | Source |
|---|---|---|---|
| Legal entity | Not determined | — | — |
| Ownership | Not determined | — | — |
| Data residency | Not determined | — | — |
| Subprocessors | Not determined | — | — |

## Key facts

Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources).

**Compliance**
- Analytics ip anonymization: yes [S7]
- Consent tool revocation: yes [S7]
- DPA available: https://www.microtech.de/datenschutz/avv/ · yes · no [S6]
- Google DPA: yes [S7]
- Idw ps880: IDW PS 880 [S1]
- Onboarding support: Begleitung von Einführung bis Optimierung [S13]

**Data**
- Analytics retention: 14 [S7]
- Server log anonymization: yes [S7]

**Integrations**
- AI tools: AI assistants like Claude can connect to real ERP data [S14]
- API read write: yes [S14]
- Automation platforms: n8n · Make · Zapier [S1]
- Bi tools: BI-Tools wie Power BI und Metabase verbindbar [S14]
- Com import export: COM interface offers layout-based import/export and printing [S15]
- Com language examples: COM interface usable from C#, Delphi, VBA and WSH as shown by code examples [S15]
- Customizable interfaces: standard and custom interfaces for CRM, supplier systems, mobile apps [S14]
- Ecommerce logistics: Interfaces: DATEV, Outlook, POS, e-commerce/marketplaces, logistics & shipping [S2]
- Ecommerce solution: yes [S5]
- Function overview download: Funktionsübersicht (Download) · yes [S4]
- Graphql API: yes [S1]
- Graphql API: Documentation includes GraphQL API and COM-Aktiv sections [S8]
- Graphql API: GraphQL is the modern API technology in microtech ERP [S14]
- Import export: Import and export area available for the production module, e.g. importing Excel master data [S12]
- Import prerequisite: Resources can only be created via the 'Liste' register; dependent imports require resources to exist already [S12]
- Import resources: Liste · Arbeitszeiten · Gruppenzuordnung [S12]
- Interface count: Mehrere hundert Schnittstellen verfügbar [S1]
- Layout encoding options: ASCII · ANSI · UTF-8 · Unicode LE · Unicode BE [S15]
- Layout files: Import/export based on .bpl layout files configured in the software UI [S15]
- Namespaces per partner: Each Solution-Partner application has its own layout namespace; name collisions excluded [S15]
- No code automation: n8n, Make, Zapier support [S14]
- Partner apps: yes [S1]
- Partner apps: Partner-Apps ecosystem [S14]
- Portal access: yes [S17]
- Print formats: LL · XLS · PDF · RTF · HTML · MHTML · XML · JPG · BMP · EMF · TIFF · MultiTIFF · TXT · XPS · XLSX · Word · PowerPoint · SVG [S15]
- Print license requirements: COM-Aktiv-Developer contract with microtech · List & Label license from combit GmbH · additional usage contract · RDU (Remote Desktop) license per automated print [S15]
- Support modules layout groups: Au (Auftrag) · Fi (FiBu) · Lo (Lohn) · Su (Support) · Gl (Global) [S15]

**Legal**
- Address: Hargesheim · Arthur-Rauner-Str. 5 · Deutschland · 55595 [S7]
- Applicable law jurisdiction: microtech registered office · yes · Germany [S6]
- B2b only: net prices plus VAT · yes [S5]
- Business customers only: yes [S6]
- Company name: microtech GmbH [S3]
- Copyright holder: 2026 · microtech GmbH [S11]
- Customer reference consent: yes [S6]
- Documentation publisher: microtech GmbH [S8]
- Entity: microtech GmbH · controller [S7]
- Entity name: 55595 · Hargesheim · microtech GmbH · Arthur-Rauner-Str. 5 · Deutschland [S5]
- Entity name address: Hargesheim · Arthur-Rauner-Str. 5 · microtech GmbH · Germany · 55595 [S6]
- Offer b2b only: yes · yes · yes [S3]
- Offer scope: Unternehmer (B2B) only · Germany [S14]
- Register court: HRB 2198 · Bad Kreuznach [S5]
- Terms version: August 2026 [S6]
- VAT id: DE148121760 [S5]

**Pricing**
- Additional company price: 99 · 19 · 99 [S4]
- Additional user price: 49 · 39 · 59 [S4]
- Annual billing advance: in_advance · annual [S6]
- B2b only: yes [S4]
- B2b only: yes [S13]
- Basic additional user: 2 · 39 [S4]
- Basic company limits: 5 · 2 [S4]
- Basic price: EUR · 199 [S4]
- Contract terms: Vertragslaufzeiten individuell verhandelbar, keine konkreten Angaben [S4]
- Core additional user: 2 · 49 [S4]
- Core company limits: 25 · 3 [S4]
- Core price: EUR · 299 [S4]
- Enterprise additional user: 2 · 59 [S4]
- Enterprise company limits: unlimited · unlimited [S4]
- Enterprise price: EUR · 399 [S4]
- Free trial: Free trial available [S2]
- Included gen24: Basic · Core · Enterprise · yes · 0 [S3]
- Included licenses: 2 · 1 [S4]
- Invoice terms days: 10 [S6]
- Modular model: Pay only for needed scope; modular pricing [S2]
- Modular pay: Modular wählbarer Funktionsumfang, Bezahlung nach Bedarf [S13]
- Month contract term: monthly · 4 weeks [S6]
- Monthly billing advance: in_advance · monthly [S6]
- Net prices: net plus VAT · yes [S10]
- Net prices VAT excluded: yes · yes [S6]
- Net VAT: netto zzgl. USt [S13]
- Payment method SEPA: SEPA direct debit [S6]
- Price change notice weeks: 6 [S6]
- Production module availability: M · Core · Enterprise [S12]
- Tiers: Basic · Core · Enterprise [S17]
- Trial available: Testversion herunterladbar [S4]
- VAT: All prices net plus VAT [S2]
- VAT: yes · yes [S4]
- VAT note: B2B only · yes · yes [S17]
- VAT treatment: yes · yes [S1]
- VAT treatment: yes · yes [S14]
- VAT treatment: B2B only (Unternehmer) · yes · yes [S16]
- Year contract term: annual · 24 · 3 [S6]

**Product**
- Active users: 30000 [S1]
- AI dashboard generation: AI-assisted dashboard creation via prompt, no programming needed [S3]
- AI features customer validation: yes · yes [S6]
- All plans features: Zugang zur ERP Cloud und zu KI-gestütztem Dashboard Builder [S4]
- Automatic reorder: automatic purchase order trigger on demand detection [S10]
- Automatic stock distribution: automatic distribution of incoming stock across multiple slot groups/levels [S11]
- Award finalist: Finalist ERP-System des Jahres 2022 (Multichannel-Handel) und 2023 (Handel für KMU) [S13]
- Basic modules: Warenwirtschaft, Adressdaten & CRM, Einkauf & Beschaffungswesen, individuelle Prozesse, Zahlungsverkehr, Mahnwesen, Lagerverwaltung, Kasse (P.O.S) [S4]
- Branches functions list: Warenwirtschaft · Finanzbuchhaltung · Lohnbuchhaltung · E-Commerce · Logistik & Versand · Lagerverwaltung · Produktion & Fertigung · Kasse · Dokumentenmanagement · ERP Cloud & Dashboards [S1]
- Browser access: Browser-based read access to live ERP data without VPN or terminal server [S3]
- Contract management: Vertragsverwaltung inkl. SLAs, automatische Erinnerungen und Abrechnungen [S13]
- Core additional modules: Prozessautomatisierung, Projektverwaltung, Projektzeiterfassung & Abrechnung, Freie Tabellen [S4]
- CRM: CRM/Kundenmanagement: zentrale Kundeninformationen, Vertragsdetails, Kommunikationshistorien [S13]
- Customer backup obligation: yes [S6]
- Dashboard builder: Integrated Dashboard Builder for individual evaluations based on ERP data [S3]
- Demand planning: demand calculated by algorithms based on inventory and archive data [S10]
- Deployment options: On-Premises · Private Cloud [S1]
- Dms: Dokumentenmanagement (DMS), revisionssichere Ablage [S13]
- Document management com access: COM SpecialObject soDokumente (=2) provides access to the integrated document management [S15]
- Documentation modules: microtech Hilfe documentation covers modules: Warenwirtschaft, microtech ERP Cloud, Finanzbuchhaltung, Lohnbuchhaltung, E-Commerce, Kasse (PoS), Logistik und Versand, Produktion & Fertigung, Dokumentenmanagement, Support-Modul [S8]
- Documentation topics: permissions structures · article assignment preparation · shelf division preparation · parameter setup · storage slot assignment in main warehouse · article warehouse record settings · managing slot stock · area actions · manual slot movem… [S11]
- E invoice xrechnung: Anforderungen öffentlicher Auftraggeber · yes [S13]
- Encryption: yes [S3]
- Enterprise additional modules: GraphQL-API, lesender SQL-Zugriff, mehrsprachige Oberfläche [S4]
- Erp cloud browser access: yes · yes · yes [S1]
- Event access: yes [S17]
- Experience claim: mehrere Jahrzehnte Erfahrung [S16]
- Experience years: 40 [S1]
- Extensible modules: Extensible with payroll, e-commerce, warehouse management, DMS modules [S2]
- Fax output com: doFaxDirect · yes [S15]
- Feature version badge: XL [S11]
- Free trial: yes · yes [S1]
- Free trial available: yes [S16]
- Gen24 upgrade support: Vendor assists customers on older versions with migration to Gen. 24 [S3]
- Hazardous goods separation: rules preventing hazardous goods placement next to incompatible goods [S11]
- Individual customizable: yes [S13]
- Industries: Handel · Produktion · Dienstleistung [S1]

**Subprocessors**
- Doubleclick: Werbeanzeigen/Remarketing · Google Inc. · yes [S7]
- Microsoft bookings: Irland · Online-Terminbuchung · Microsoft Ireland Operations Limited · yes [S7]
- Openai ads: Werbung/Conversion-Messung · OpenAI Ireland Ltd. · yes [S7]
- Usercentrics: München · Cookie-Consent-Management · Usercentrics GmbH [S7]

**Support**
- Base included: Aktualitäts-Service [S17]
- Basic core hours: Mo-Fr 8-13, Mo-Do 14-17 · Basic · Core [S17]
- Basic reaction time: 16h · 24h · 8h [S17]
- Callback service: yes [S17]
- Channels: Support offered via dedicated Support section and Service-Portal; contact via phone and email [S5]
- Channels: Service-Portal · Support · Webinare · Trainings · ERP-Wiki [S10]
- Channels: Durchstarten · Support · Partner · Lösungsentwicklung · Webinare · Trainings · ERP-Wiki [S13]
- Csm terminated: in price table, not per-tier stated [S17]
- Enterprise hours: Mo-Fr 8-19 [S17]
- Extended csm: yes [S17]
- Free trial: Kostenlos testen (CTA) [S13]
- Free webinars: 0 [S17]
- Implementation partner: yes [S17]
- Onboarding on site: Projektumsetzung mit Workshop vor Ort möglich [S4]
- Onboarding teams zoom: Online-Onboarding per Teams oder Zoom möglich [S4]
- Personal: yes [S1]
- Post golive: Support · zusätzliche Services · yes · microtech GPT [S16]
- Prioritized phone routing: yes [S17]
- Remote teamviewer: TeamViewer · yes [S17]
- Ticket volume unlimited: unlimited [S17]
- Warranty defect removal: essential errors are fixed in a subsequent program release [S6]
- Web ticket system: yes [S17]

77 more facts on the canonical page: https://whats-best.ai/software/erp/microtech-erp

## Questions

### Is microtech ERP European?

Yes. whats-best.ai classifies microtech ERP as EU-Made.

### Where does microtech ERP store data?

Not stated on the vendor’s pages as of 26 Oct 2026.

### Does microtech ERP have a free plan?

Not stated on the vendor’s pages as of 26 Oct 2026.

### What are the best alternatives to microtech ERP?

As of 29 Oct 2026, the panel rates [Odoo (4/5)](https://whats-best.ai/software/erp/odoo-erp), [weclapp (3.5/5)](https://whats-best.ai/software/erp/weclapp-erp) and [Haufe X360 (3.5/5)](https://whats-best.ai/software/erp/haufe-x360) highest among the other 13 ERP products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [Odoo](https://whats-best.ai/software/erp/odoo-erp) (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [microtech ERP alternatives](https://whats-best.ai/software/erp/microtech-erp/alternatives).

## What this page leaves out

- 15 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 8 subprocessors facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 7 support facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 6 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 3 hosting facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 2 integrations facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 1 data fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 1 sovereignty dimension could not be confirmed on the vendor’s own pages and is shown as unknown.

## Sources

- [S1] Vendor homepage: https://www.microtech.de/ (checked 2026-10-26)
- [S2] Features page (inventory): https://www.microtech.de/loesungen/warenwirtschaft/ (checked 2026-10-26)
- [S3] Features page (cloud edition): https://www.microtech.de/loesungen/erp-cloud/ (checked 2026-10-26)
- [S4] Pricing page: https://www.microtech.de/preise/ (checked 2026-10-26)
- [S5] Legal notice: https://www.microtech.de/impressum/ (checked 2026-10-26)
- [S6] Terms of service: https://www.microtech.de/agb/ (checked 2026-10-26)
- [S7] Privacy policy: https://www.microtech.de/datenschutz/ (checked 2026-10-26)
- [S8] Finance, tax & compliance — found from sitemap: https://hilfe.microtech.de/050_finanzbuchhaltung/ (checked 2026-10-26)
- [S9] Finance, tax & compliance — found from sitemap: https://hilfe.microtech.de/04_moduluebergreifend/e-rechnung/glerechnungzugferd/ (checked 2026-10-26)
- [S10] Purchasing, inventory & order processing — found from sitemap: https://www.microtech.de/loesungen/einkauf-und-beschaffung/ (checked 2026-10-26)
- [S11] Purchasing, inventory & order processing — found from sitemap: https://hilfe.microtech.de/10_logistik-und-versand/lagerplatzverwaltung/ (checked 2026-10-26)
- [S12] Manufacturing, services & projects — found from sitemap: https://hilfe.microtech.de/11_produktion/ (checked 2026-10-26)
- [S13] Manufacturing, services & projects — found from sitemap: https://www.microtech.de/branchen/erp-system-dienstleistung/ (checked 2026-10-26)
- [S14] Integration, API & data portability — found from sitemap: https://www.microtech.de/loesungen/integrationen-und-schnittstellen/ (checked 2026-10-26)
- [S15] Integration, API & data portability — found from sitemap: https://hilfe.microtech.de/19_comaktiv/com-drucken-import-export/ (checked 2026-10-26)
- [S16] Rollout, roles & operations — found from sitemap: https://www.microtech.de/service/onboarding/ (checked 2026-10-26)
- [S17] Rollout, roles & operations — found from sitemap: https://www.microtech.de/support/ (checked 2026-10-26)

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Cite as: whats-best.ai, "microtech ERP — ERP", AI panel analysis, as of 2026-10-29. https://whats-best.ai/software/erp/microtech-erp

Corrections: https://whats-best.ai/correct/1003?target=page