# myfactory — ERP

myfactory by Forterro Deutschland GmbH holds a panel rating of 3/5 from 6 AI judges (category median 3/5), as of 2026-10-28. Provenance: EU-Made; sovereignty: not determined.

- Vendor: Forterro Deutschland GmbH (https://www.myfactory.com/de)
- Category: [ERP](https://whats-best.ai/software/erp.md)
- Provenance (editorial classification): EU-Made
- Canonical page: https://whats-best.ai/software/erp/myfactory
- Alternatives: https://whats-best.ai/software/erp/myfactory/alternatives ([markdown](https://whats-best.ai/software/erp/myfactory/alternatives.md))
- Data as of: 2026-10-29 · evaluated 2026-10-28 · oldest source captured 2026-10-26

**AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology

## At a glance

- Vendor: Forterro Deutschland GmbH
- Headquarters: Not stated on the vendor’s pages as of 26 Oct 2026
- Data hosting: Default not stated; pages mention Germany [S2]
- Free plan: Not stated on the vendor’s pages as of 26 Oct 2026

## The panel's verdict

myfactory is a cloud ERP from Forterro Deutschland GmbH in Munich, positioned for small and mid-sized companies in trade, production and services. The bench scores it highest on finance and compliance at 8-9: double-entry accounting on SKR03 and SKR04, VAT pre-registration via ELSTER, XRechnung and ZUGFeRD e-invoices, a DATEV hand-over, and financial software stated as audited to IDW PS 880. Orders and inventory land at 8-9 on bin-managed stock, barcode picking, serial and batch traceability and marketplace connections, and production and projects holds at 8 for multi-level bills of materials and plan-versus-actual costing. The genuine split is pricing transparency, 2-5: the higher scores credit published monthly-fee terms and exactly priced partner add-ons, the lower ones hold that no per-user or per-module price for the ERP itself appears on public pages, so an annual cost is not computable. Integration and portability, rollout and operations and sovereignty all sit at 5-6, with hosting stated in German data centres, EU standard contractual clauses named, and read access by group staff in India, the United States and Morocco disclosed.

**Speaks for it:**
- Finance and compliance scored 8-9 on double-entry accounting with SKR03/SKR04 charts, VAT pre-registration via ELSTER, XRechnung and ZUGFeRD e-invoices, a DATEV hand-over and financial software stated as audited to IDW PS 880.
- Orders and inventory scored 8-9 for bin-managed storage with FiFo bin suggestions, barcode picking, serial and batch traceability, and marketplace and webshop connections.
- Production and projects scored 8 for multi-level bills of materials, forward and backward scheduling with date simulation, and plan-versus-actual costing.
- Contract terms are public — monthly fees plus statutory VAT, a volume programme from 10 users, annual billing in advance, and a free trial of all functions without a credit card.
- The contracting entity is Forterro Deutschland GmbH in Munich under German law, with hosting stated in German data centres and EU standard contractual clauses named.

**Held against it:**
- Pricing transparency scores span 2-5, with no per-user or per-module price for the ERP itself on the public pages — the only euro figures there belong to partner add-on licences (1500 € plus 15 € / Monat, and 3750 € plus 57 € / Monat).
- Integration and portability scored 5-6, the documented REST interfaces being separately priced partner add-ons covering customers, sales documents and products, and we found no public information on webhooks or a full export on exit.
- Rollout and operations scored 5-6, and we found no public information on user roles and permissions, a change log, or service levels and availability figures.
- Sovereignty scored 5-6: Google Tag Manager and read access for group staff in India, the United States and Morocco are disclosed, and we found no public information on a data processing agreement or an ISO 27001 or BSI C5 certification.
- We found no public information on projects, time recording or milestone billing for the services side, or on shop-floor data capture and quality checks in production.

**Best for:**
- You run a German trading or manufacturing SME and want double-entry books on SKR03/SKR04 with a DATEV hand-over for your tax adviser.
- Your warehouse depends on barcode picking, serial and batch traceability, and marketplace or webshop connections in one system.
- You plan production with multi-level bills of materials and want plan-versus-actual costing feeding integrated cost accounting.
- You want a stated implementation path — go-live within a few weeks rather than months — with project leads covering configuration and data migration.

**Avoid if:**
- You need to budget a known per-user cost before signing — ask the vendor: the public pages we read do not show it
- Your integrations go beyond a short object list — the documented REST interfaces are separately priced partner add-ons covering customers, sales documents and products, and we found no public information on webhooks.
- You want multi-year price stability — the terms state a minimum term to the year-end of the following year, automatic renewal and year-end fee adjustments, with an extraordinary termination right if fees rise.
- You need support outside weekday business hours — published support hours run Monday to Friday, with the hotline taking error reports weekdays 9:00–16:00.

## Scores by judge and criterion

Scores out of 5, each judge scoring independently against the published rubric (v1). "n/r" = not rated: the vendor publishes no price, or the judge found no public information on that criterion.

| Criterion | The Managing Director | The Head of Finance | The Operations Lead | The Online Retailer | The IT Integrator | The Skeptic |
| --- | --- | --- | --- | --- | --- | --- |
| Finance, tax & compliance | 4/5 | 4/5 | 4.5/5 | 4/5 | 4.5/5 | 4.5/5 |
| Purchasing, inventory & order processing | 4/5 | 4/5 | 4.5/5 | 4/5 | 4/5 | 4/5 |
| Manufacturing, services & projects | 4/5 | 4/5 | 4/5 | 4/5 | 4/5 | 4/5 |
| Integration, API & data portability | 2.5/5 | 3/5 | 3/5 | 2.5/5 | 3/5 | 2.5/5 |
| Rollout, roles & operations | 2.5/5 | 2.5/5 | 3/5 | 2.5/5 | 2.5/5 | 2.5/5 |
| European sovereignty | 2.5/5 | 3/5 | 3/5 | 2.5/5 | 3/5 | 3/5 |
| Pricing transparency | 1/5 | 2.5/5 | 1.5/5 | 1/5 | 2.5/5 | 1.5/5 |
| **Weighted verdict** | **3/5** | **3.5/5** | **3.5/5** | **3/5** | **3/5** | **3/5** |

### The judges

- **The Managing Director** (v1.0): Runs a sixty-person wholesaler that outgrew an invoicing tool, two Excel stock lists and a shop backend nobody reconciles. Wants one system that goes live without stopping the business for a quarter, an implementation path and cost they can plan before signing, and a vendor that will still be there when the contract renews.
- **The Head of Finance** (v1.0): Closes the books for three companies every month and has retyped one supplier invoice too many. Wants incoming e-invoices read and matched to the purchase order, GoBD stated with a procedure documentation, DATEV for the tax adviser, intercompany postings that balance, and every figure traceable to the order and the person behind it.
- **The Operations Lead** (v1.0): Runs purchasing, two warehouses and a small assembly line, and is the one called when a delivery is promised from stock that is not there. Wants goods receipt booked on a scanner, stock per bin and batch, purchase proposals from real demand, and bills of materials that plan next week's production instead of a whiteboard.
- **The Online Retailer** (v1.0): Sells on a Shopware shop, Amazon and eBay from one warehouse with eight staff, and oversold a bestseller twice last Christmas. Wants stock synchronised across every channel, orders, labels and returns handled in one place, OSS VAT done right, and a price that does not jump with every thousand orders.
- **The IT Integrator** (v1.0): Looks after IT for a mid-sized manufacturer and has to connect the ERP to the shop, the bank, payroll, the BI tool and a supplier's EDI. Wants a public, versioned API with webhooks and a sandbox, roles and an audit log, hosting and subprocessors named, and a full export the day the company leaves.
- **The Skeptic** (v1.0): Has watched ERP projects run a year late and twice over budget, the partner's day rate the real price. Reads "ERP" that is an invoicing tool with a stock column, "GoBD-ready" with no procedure documentation, "open API" without a public reference, and a module price list that stops where implementation starts, and asks how the data gets out again.

## European sovereignty — proven facts

Built only from facts on the vendor's own pages; a dimension we could not prove is left open, never scored as zero. Headline: not determined.

| Dimension | Finding | Points | Source |
|---|---|---|---|
| Legal entity | Not determined | — | — |
| Ownership | Not determined | — | — |
| Data residency | Not determined | — | — |
| Subprocessors | Not determined | — | — |

## Key facts

Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources).

**Compliance**
- Analytics legal basis: Einwilligung Art. 6 Abs. 1 lit. a DSGVO via Consent Banner [S7]
- Ip anonymization: yes [S7]
- Optout email: privacy@forterro.com [S7]
- Privacy email: privacy@forterro.com [S7]

**Data**
- Breach notification: yes [S7]
- No selling: no [S7]
- Retention: Aufbewahrung gemäß gesetzlicher Verjährungsfrist bzw. solange erforderlich [S7]
- Rights free: no [S7]

**Hosting**
- Cloud no infrastructure: yes · no [S1]
- Datacenter: deutsches Hochsicherheitsrechenzentrum · zertifizierter Myfactory-Partner [S4]
- German datacenters: Germany [S9]
- Ipt vendor: ipt solution GmbH · Zur Schindskuhl 2, 41812 Erkelenz [S15]
- Legal entity: Forterro Deutschland GmbH · Rosenheimer Straße 141h, 81671 München [S11]
- Location: yes · Germany [S2]
- Partner solution: Steinweg 17 a, 14532 Kleinmachnow · k&k Consulting GmbH [S10]
- Transfer basis: UK · EU/EEA [S7]
- Transfer mechanism: yes [S7]

**Integrations**
- Businessworld integration: Fully integrated into myfactory.BusinessWorld; all business processes take place there [S14]
- Erp integration: Vollständig in myfactory.BusinessWorld integriert [S10]
- Ipt restapi sync mode: data synchronisation via API with third-party solution [S15]
- Marketplaces webshops: yes [S17]
- System requirements: Access to data center MHP S-Check [S14]

**Legal**
- Address: 81671 · München · Rosenheimer Straße 141h [S6]
- Company parent: Forterro · >25000 [S6]
- Contracting entity: Forterro Deutschland Gmbh [S6]
- Controller: München · Forterro Deutschland GmbH [S7]
- Copyright: © Forterro 2026 All rights reserved [S5]
- Customer tnc rejected: no [S6]
- Entity: Forterro Deutschland GmbH · Forterro · Rosenheimer Straße 141h, 81671 München [S4]
- Entity: Rosenheimer Straße 141h, 81671 München · Forterro Deutschland GmbH [S2]
- Entity: Rosenheimer Straße 141h, 81671 München · Forterro Deutschland GmbH [S3]
- Entity: München · Forterro Deutschland GmbH [S9]
- Entity: Forterro Deutschland GmbH · Rosenheimer Straße 141h, 81671 München [S14]
- Entity: Forterro Deutschland GmbH · Rosenheimer Straße 141h, 81671 München [S17]
- Entity: Forterro Schweiz AG · Breitenstrasse 19, 8852 Altendorf [S16]
- Entity: 81671 · München · Forterro Deutschland GmbH · Rosenheimer Straße 141h [S12]
- Entity name: Forterro Deutschland GmbH [S5]
- Forterro entity: Rosenheimer Straße 141h, 81671 München · Forterro Deutschland GmbH [S15]
- Forterro membership: Myfactory is part of Forterro, serving over 25,000 SMEs in Europe [S14]
- Forterro parent: Forterro · >25,000 SMBs in Europe [S15]
- Forterro parent: Forterro · 25000 [S12]
- Impressum scope: Gilt für Website und Social-Media-Präsenzen (z.B. XING, Facebook) [S5]
- Ipt partner solution available since: 2020-06-14 [S15]
- Jurisdiction: München · Recht der Bundesrepublik Deutschland [S6]
- Jurisdiction city: 81671 · München · Rosenheimer Str. 141h [S5]
- Liability cap: Nettoauftragswert · yes [S6]
- License scope: nicht ausschließliche, nicht übertragbare, zeitlich unbeschränkte Nutzung am jeweiligen Betriebsstandort · yes [S6]
- Management: Marcus Pannier · Paul Smolinski [S5]
- Ownership retention: yes [S6]
- Parent: Forterro · 25000+ European SMEs [S2]
- Parent company: Forterro · 25000+ SMEs in Europe [S3]
- Parent company: Forterro · 25000 [S13]
- Parent group: Forterro · 25000 [S17]
- Register number: Amtsgericht München · HRB 183190 [S5]
- Ultimate controller: oberste für die Verarbeitung Verantwortliche · Jeeves Information Systems AB [S7]
- VAT id: DE 246 905 917 [S5]

**Pricing**
- Delay liability cap: 1 · 5 [S6]
- Free trial: yes · yes · yes · no [S13]
- Free trial: yes · yes · yes · 30 [S16]
- Ipt restapi license: 3750 · 57 [S15]
- Late interest: 5% über Diskontsatz der Bundesbank, mindestens 12% [S6]
- License price: EUR · 1500 [S14]
- License price: 3000 [S10]
- Maintenance billing: no · jährlich im Voraus [S6]
- Maintenance fee: EUR · month · 15 [S14]
- Maintenance fee: yes · 30 · month [S10]
- Maintenance fee adjustment: zum Jahresende · 6 [S6]
- Monthly fees transparent: monthly · no [S9]
- Payment terms: yes · 14 [S6]
- VAT excluded: yes · Verpackungs- und Frachtkosten · Reise- und Übernachtungskosten [S6]
- VAT treatment: gesetzliche Mehrwertsteuer · yes [S4]
- Volume program: Preisvorteile · 10 [S4]
- Warranty period: Übergabe der Leistung · 6 [S6]

**Product**
- API datasheet: yes [S14]
- App scope: App integriert Warenflüsse vom Wareneingang bis Warenausgang, von Auftragsannahme bis Auslieferung [S10]
- Available since: 2020-01-01 · yes [S14]
- Available since: 2016-01-01 [S10]
- B2b portal: ERP, FiBu and B2B customer portal for 24/7 ordering [S11]
- Batch traceability: yes [S2]
- Booking periods: 999 · yes [S9]
- Chart of accounts: SKR03 · SKR04 [S9]
- Chatbot: yes [S2]
- Chatbot search: intelligent search function for fast entry and overview [S11]
- Closing routines: yes · yes · yes [S9]
- Cloud hosting region: German data centers [S11]
- Cloud no infrastructure: yes · yes [S13]
- Company count: 2200 [S9]
- Contract management: yes [S2]
- CRM: CRM: alle Aktivitäten mit Kunden, Lieferanten, Interessenten auf einen Blick [S12]
- Customer count: 2200 [S11]
- Customer count: 2200 [S17]
- Disposition automation: yes [S2]
- Dms docuvita: yes · docuvita [S2]
- Dunning: yes · yes · yes [S9]
- Ecommerce b2b: integrated system for B2B online sales [S13]
- Einkauf: Einkaufsmanagement mit Lieferverzug-Ansicht, Bedarfsplanung, automatisierter Bestelldisposition [S12]
- Einvoice formats: XRechnung · ZUGFeRD · yes [S1]
- Einvoice send receive: yes [S2]
- Erp modul: ERP: Ein-/Verkaufsprozesse, automatisierte Disposition und Fertigungsvorschläge, mehrdimensionale Varianten [S12]
- EU summary statement xml: yes [S9]
- External partner portal: external partners can access selected production planning data via an integrated portal [S13]
- Fibu: Finanzbuchhaltung inkl. Bilanzierung, USt-Voranmeldung, DATEV-Übergabe [S12]
- Fibu scope: double-entry financial accounting · cost accounting · budgeting · yes [S9]
- Financial accounting audit: integrated FiBu audited according to IDW PS 880 [S11]
- Financial accounting features: accounting · financial statements · VAT pre-registration · DATEV export [S11]
- Fixed assets: yes · yes · yes [S9]
- Flexible module booking: Module flexibel buchbar und anpassbar [S1]
- Flexible modules monthly: yes [S2]
- Free trial: yes · yes · no [S1]
- Free trial: yes · yes · no [S2]
- Free trial: yes · yes · no [S3]
- Free trial: yes · yes · no [S9]
- Free trial: yes · yes · no [S11]
- Free trial: yes · yes · no [S12]
- Fremdfertigung: Verlängerte Werkbank: Fremdfertigung von Baugruppen/Arbeitsgängen, automatische Bestellanlage, Bestelllisten/Warenbegleitscheine [S12]
- Go live support: Persönliche Betreuung durch Projektleiter bei Einführung und Konfiguration [S16]
- Guide content: Praxis-Guide enthält SMART-Formel-Anwendung, Pflichtenheft, Live-Betrieb-Vorbereitung, Dokumentation, Praxistipps, Quick Check und Bonus-Content zu 10 häufigsten Stolpersteinen [S17]
- Highlights: procurement automated disposition · sales · warehouse · production [S3]
- Identification: Produktidentifikation über EAN/Barcode · Seriennummern und Chargen per Barcode · Wiegen, Teilen und Erfassen in der Kommission [S10]
- Idw ps880 audit: yes [S9]
- Implementation services: Beratung und Planung: Planung, Konfiguration, Implementierung, Datenübernahme, Schnittstellen zu Drittsystemen [S16]
- Implementation time: go-live within a few weeks [S11]
- Industries: Großhandel · Technische Dienstleistungen · Industrielle Produktion · E-Commerce · Medizintechnik · IT-Dienstleistungen [S1]
- Industries: targeted at 21 named industry verticals from online retail to machinery trade [S11]
- Industries: Handel, Produktion, Services [S17]
- Integrated system: KMU/SME · yes [S13]
- International capabilities: yes · yes [S11]
- Invoicing documents: quotes · orders · delivery notes · invoices [S3]
- Ipt restapi create entities: yes · Kunden · Verkaufsbelege · yes [S15]
- Ipt restapi extensible: yes [S15]
- Ipt restapi no timer: no · no [S15]
- Ipt restapi protocols: JSON · GET · POST · PUT · HTTPS [S15]
- Ipt restapi read endpoints: Stammdaten · Kunden · Verkaufsbelege · Produkte [S15]
- Ipt restapi read write: yes [S15]
- Ipt restapi requirements: yes · 5.1 [S15]
- Ipt restapi swagger docs: yes [S15]
- Ipt restapi use cases: Middleware/shop integration; extendable for third-party software needing specific endpoints [S15]
- Kalkulation: Individuelle Kalkulationsschemata; Plan-/Ist-Kostenvergleich [S12]
- Labeling: Produktetiketten mit EAN/Barcode · EAN Eigencodierung mit Mengenangaben · Etiketten mit Inhaltsangaben und Haltbarkeit · Chargenautomat für chargenpflichtige Artikel [S10]
- Lagerverwaltung: Lagerverwaltung mit Lagerplätzen, Warenein-/ausgang, Nachverfolgung von Seriennummern und Chargen [S12]

**Subprocessors**
- Support access: Lesezugriff · Support-Tickets oder professionelle Dienstleistungen · Indien · Vereinigte Staaten · Marokko [S7]
- Tag manager: Google Tag Manager · Google LLC [S7]

**Support**
- Documentation: yes [S14]
- Documentation database: Handbücher zu Funktionen und Modulen in Dokumentations-Datenbank [S16]
- Free trial: yes [S5]
- Holiday closures: Neujahr · Berchtoldstag · Karfreitag · Ostermontag · Pfingstmontag · Bundesfeiertag · Allerheiligen · Weihnachtstag · Stephanstag [S16]
- Hotline hours: telefonisch/schriftlich · werktags 9:00–16:00 Uhr · yes [S6]
- Hours: Montag - Freitag · 08:00-17:00 [S16]
- Included services: Fehlermeldungen per Hotline · jüngste Programmversion · Anpassung an gesetzliche Änderungen [S6]
- On site consultation: kostenfrei und unverbindlich · yes [S4]
- Remote maintenance: TeamViewer · yes [S16]
- Response time rights: 1 Monat [S7]
- Team location: Support-Team in der Schweiz [S16]
- Test cta: yes [S12]

62 more facts on the canonical page: https://whats-best.ai/software/erp/myfactory

## Questions

### Is myfactory European?

Yes. whats-best.ai classifies myfactory as EU-Made.

### Where does myfactory store data?

The default storage location for customer data is not stated on the vendor’s pages as of 26 Oct 2026. The vendor’s pages mention Germany as hosting location, per [the vendor’s page captured 26 Oct 2026](https://whats-best.ai/evidence/10488).

### Does myfactory have a free plan?

Not stated on the vendor’s pages as of 26 Oct 2026.

### What are the best alternatives to myfactory?

As of 29 Oct 2026, the panel rates [Odoo (4/5)](https://whats-best.ai/software/erp/odoo-erp), [weclapp (3.5/5)](https://whats-best.ai/software/erp/weclapp-erp) and [Haufe X360 (3.5/5)](https://whats-best.ai/software/erp/haufe-x360) highest among the other 13 ERP products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [Odoo](https://whats-best.ai/software/erp/odoo-erp) (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [myfactory alternatives](https://whats-best.ai/software/erp/myfactory/alternatives).

## What this page leaves out

- 69 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 12 support facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 4 integrations facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 4 legal facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 3 hosting facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 3 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 1 compliance fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 1 subprocessors fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 1 sovereignty dimension could not be confirmed on the vendor’s own pages and is shown as unknown.

## Sources

- [S1] Vendor homepage: https://www.myfactory.com/de (checked 2026-10-26)
- [S2] Features page (cloud ERP): https://www.myfactory.com/de/loesung/cloud-erp (checked 2026-10-26)
- [S3] Features page (inventory): https://www.myfactory.com/de/warenwirtschaft-software (checked 2026-10-26)
- [S4] Pricing page: https://www.myfactory.com/de/preise (checked 2026-10-26)
- [S5] Legal notice: https://www.myfactory.com/de/impressum (checked 2026-10-26)
- [S6] Terms of service: https://www.myfactory.com/de/agb (checked 2026-10-26)
- [S7] Privacy policy: https://www.myfactory.com/de/datenschutz (checked 2026-10-26)
- [S8] Finance, tax & compliance — found from sitemap: https://www.myfactory.com/de/e-rechnung (checked 2026-10-26)
- [S9] Finance, tax & compliance — found from sitemap: https://www.myfactory.com/de/erp-buchhaltung (checked 2026-10-26)
- [S10] Purchasing, inventory & order processing — found from sitemap: https://www.myfactory.com/de/loesung/logistik-kommissionierung-versand (checked 2026-10-26)
- [S11] Purchasing, inventory & order processing — found from sitemap: https://www.myfactory.com/de/erp-auftragsabwicklung (checked 2026-10-26)
- [S12] Manufacturing, services & projects — found from sitemap: https://www.myfactory.com/de/loesung/produktionsplanung-pps (checked 2026-10-26)
- [S13] Manufacturing, services & projects — found from sitemap: https://www.myfactory.com/de/erp-produktion (checked 2026-10-26)
- [S14] Integration, API & data portability — found from sitemap: https://www.myfactory.com/de/loesung/myfactory-rest-api (checked 2026-10-26)
- [S15] Integration, API & data portability — found from sitemap: https://www.myfactory.com/de/loesung/ipt-rest-api (checked 2026-10-26)
- [S16] Rollout, roles & operations — found from sitemap: https://www.myfactory.com/de-ch/support (checked 2026-10-26)
- [S17] Rollout, roles & operations — found from sitemap: https://www.myfactory.com/de/praxis-guide-roadmap-erp-einfuehrung (checked 2026-10-26)

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Cite as: whats-best.ai, "myfactory — ERP", AI panel analysis, as of 2026-10-29. https://whats-best.ai/software/erp/myfactory

Corrections: https://whats-best.ai/correct/1002?target=page