# Odoo — ERP

Odoo by Odoo SA holds a panel rating of 4/5 from 6 AI judges (category median 3/5), as of 2026-10-28. Provenance: EU-Made; sovereignty: 1 of 4 dimensions proven.

- Vendor: Odoo SA (https://www.odoo.com/de_DE)
- Category: [ERP](https://whats-best.ai/software/erp.md)
- Provenance (editorial classification): EU-Made
- Canonical page: https://whats-best.ai/software/erp/odoo-erp
- Alternatives: https://whats-best.ai/software/erp/odoo-erp/alternatives ([markdown](https://whats-best.ai/software/erp/odoo-erp/alternatives.md))
- Data as of: 2026-10-29 · evaluated 2026-10-28 · oldest source captured 2026-10-26

**AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology

## At a glance

- Vendor: Odoo SA
- Headquarters: Not stated on the vendor’s pages as of 26 Oct 2026
- Data hosting: Not stated on the vendor’s pages as of 26 Oct 2026
- Free plan: Yes, per the vendor’s own page [S5]

## The panel's verdict

Odoo is an open-source ERP from Odoo S.A. in Belgium; the bench scores it highest on finance and compliance and on production and projects, both 8 to 9: GoBD compliance is stated outright, e-invoices run via Peppol, bank feeds claim 95 per cent automatic matching, and manufacturing runs MRP, MES and PLM with finite-capacity scheduling on a Gantt chart. The weakest criterion is rollout and operations at 6 to 7, where a published 99.9 per cent uptime target and bug handling started within two business days sit beside no public information on implementation duration, a change log behind permissions or a status page. The widest splits run 6 to 8 on integration and portability and on pricing transparency. On the first, unusually strong exit terms — PostgreSQL as the data format, downloadable backups, self-hosting — meet an external API tied to the Custom plan and no public information on webhooks or a connector marketplace. On the second, the clear 19,90 € / Monat für ALLE Apps headline meets implementation and Odoo.sh hosting costs not priced publicly. Weighted totals ran 7.0 to 8.1.

**Speaks for it:**
- GoBD compliance is stated on the accounting pages, with e-invoicing via Peppol and bank feeds auto-matching a stated 95 per cent of transactions.
- Manufacturing covers MRP, MES and PLM with finite-capacity scheduling on a Gantt chart, a tablet shop-floor app and lot traceability.
- Portability is strong: PostgreSQL as the data format, manual backups downloadable at any time, self-hosting as a stated alternative, and data returned or deleted at termination.
- Headline pricing is clear at 19,90 € / Monat für ALLE Apps, Light-Benutzer zu 7,90 €, a free single-app plan with unlimited users and renewal increases capped at up to 7 per cent per year.
- A published service level states 99.9 per cent uptime on Tier-III data centres with N+1 redundancy, with unlimited free bug tickets and handling started within two business days.

**Held against it:**
- The pricing page ties the external API to the Custom plan only, with charges specified in writing at the conclusion of the agreement.
- No public price is shown for implementation, education or Odoo.sh hosting, and extra modules are billed monthly per 100 lines of code at a rate fixed only in writing.
- We found no public information on connections to Shopware, Amazon or eBay, or on returns with restocking and drop shipping.
- We found no public information on webhooks, a connector marketplace, a documented migration path from predecessor systems or typical implementation durations.
- EU-hosted customers on versions before Odoo 19 keep an additional backup in Canada until the fourth quarter of 2026, and the vendor-level certification shown is CSA STAR Level 1, with the ISO 27001 certificates belonging to the data-centre providers.

**Best for:**
- You run a manufacturing operation and want MRP, MES and PLM on one platform with finite-capacity scheduling and a tablet shop-floor app.
- You want a documented exit path: PostgreSQL data format, downloadable backups, contractual self-hosting and data return or deletion at termination.
- You keep German books with GoBD stated as certified, Peppol e-invoicing and a DATEV export to your accountant.
- You want a single per-user price covering all apps, starting from a free single-app plan with unlimited users.

**Avoid if:**
- You need to price the external API before committing — the captured pricing page ties it to the Custom plan only.
- Your data-protection rules require every backup copy to remain in the EU from day one — EU-hosted customers on versions before Odoo 19 keep an additional backup in Canada until the fourth quarter of 2026.
- You bill recurring services and expect subscriptions to generate sale orders or tasks — captured forum threads describe the subscription app creating invoices only and subscription and project not integrated in the standard product.
- You must budget the full annual cost before signing — Custom-plan charges and the per-100-lines-of-code rate for extra modules are fixed only in writing at the conclusion of the agreement.

## Scores by judge and criterion

Scores out of 5, each judge scoring independently against the published rubric (v1). "n/r" = not rated: the vendor publishes no price, or the judge found no public information on that criterion.

| Criterion | The Managing Director | The Head of Finance | The Operations Lead | The Online Retailer | The IT Integrator | The Skeptic |
| --- | --- | --- | --- | --- | --- | --- |
| Finance, tax & compliance | 4/5 | 4.5/5 | 4/5 | 4/5 | 4.5/5 | 4/5 |
| Purchasing, inventory & order processing | 4/5 | 4/5 | 4/5 | 3.5/5 | 4/5 | 4/5 |
| Manufacturing, services & projects | 4/5 | 4.5/5 | 4.5/5 | 4/5 | 4.5/5 | 4/5 |
| Integration, API & data portability | 3.5/5 | 4/5 | 4/5 | 3/5 | 3.5/5 | 3.5/5 |
| Rollout, roles & operations | 3.5/5 | 3.5/5 | 3/5 | 3/5 | 3.5/5 | 3.5/5 |
| European sovereignty | 4/5 | 4/5 | 3.5/5 | 3.5/5 | 4/5 | 3.5/5 |
| Pricing transparency | 3.5/5 | 3/5 | 3.5/5 | 4/5 | 3.5/5 | 3.5/5 |
| **Weighted verdict** | **4/5** | **4/5** | **4/5** | **3.5/5** | **4/5** | **3.5/5** |

### The judges

- **The Managing Director** (v1.0): Runs a sixty-person wholesaler that outgrew an invoicing tool, two Excel stock lists and a shop backend nobody reconciles. Wants one system that goes live without stopping the business for a quarter, an implementation path and cost they can plan before signing, and a vendor that will still be there when the contract renews.
- **The Head of Finance** (v1.0): Closes the books for three companies every month and has retyped one supplier invoice too many. Wants incoming e-invoices read and matched to the purchase order, GoBD stated with a procedure documentation, DATEV for the tax adviser, intercompany postings that balance, and every figure traceable to the order and the person behind it.
- **The Operations Lead** (v1.0): Runs purchasing, two warehouses and a small assembly line, and is the one called when a delivery is promised from stock that is not there. Wants goods receipt booked on a scanner, stock per bin and batch, purchase proposals from real demand, and bills of materials that plan next week's production instead of a whiteboard.
- **The Online Retailer** (v1.0): Sells on a Shopware shop, Amazon and eBay from one warehouse with eight staff, and oversold a bestseller twice last Christmas. Wants stock synchronised across every channel, orders, labels and returns handled in one place, OSS VAT done right, and a price that does not jump with every thousand orders.
- **The IT Integrator** (v1.0): Looks after IT for a mid-sized manufacturer and has to connect the ERP to the shop, the bank, payroll, the BI tool and a supplier's EDI. Wants a public, versioned API with webhooks and a sandbox, roles and an audit log, hosting and subprocessors named, and a full export the day the company leaves.
- **The Skeptic** (v1.0): Has watched ERP projects run a year late and twice over budget, the partner's day rate the real price. Reads "ERP" that is an invoicing tool with a stock column, "GoBD-ready" with no procedure documentation, "open API" without a public reference, and a module price list that stops where implementation starts, and asks how the data gets out again.

## European sovereignty — proven facts

Built only from facts on the vendor's own pages; a dimension we could not prove is left open, never scored as zero. Headline: 1 of 4 dimensions proven.

| Dimension | Finding | Points | Source |
|---|---|---|---|
| Legal entity | Not determined | — | — |
| Ownership | Not determined | — | — |
| Data residency | Not determined | — | — |
| Subprocessors | US CLOUD Act reach | 0/2 | [S7] |

## Key facts

Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources).

**Compliance**
- Code reviews: yes [S8]
- Csa star: CSA STAR Level 1 · CAIQv3.1 [S8]
- Customer data ownership: yes [S7]
- Datacenter locations reference: Datenschutzrichtlinie [S8]
- Ddos protection: yes [S8]
- Do not track: no [S7]
- Encryption at rest: yes · yes [S8]
- Encryption transit: yes · 256 [S8]
- GDPR data protection: yes [S6]
- Github token handling: Odoo.SH Projekt-Setup [S7]
- Gobd certified: GoBD [S9]
- Google cloud certifications: ISO 27001 · ISO 27017 · ISO 27018 · SOC 1 · SOC 2 · SOC3 · PCI-DSS · HIPAA · CISPE · CSA STAR [S7]
- No card storage: no · yes [S7]
- No credit card storage: no [S8]
- Outscale certifications: SecNumCloud 3.2 (ANSSI) · ISO 27001 · ISO 27017 · ISO 27018 · SOC 2 · HDS · CISPE · TISAX [S7]
- Ovh certifications: ISO 27001 · SOC 1 TYPE II · SOC 2 TYPE II · PCI-DSS · CISPE · SecNumCloud · CSA STAR [S7]
- Password hashing: PBKDF2+SHA512 [S8]
- Pentests: no · yes [S8]
- Sccs internal transfers: yes [S7]
- Security page: yes · yes [S1]
- Security policy reference: yes [S7]
- Ssl certificates: SHA-2 · 2048 [S8]
- Staff access audit: yes · yes [S8]
- Staff no password access: no [S8]
- Subprocessor choice: no · yes [S7]
- Subprocessors: https://www.odoo.com/privacy [S6]
- Trial recording consent: yes [S7]
- Uptime target: 99.9 [S18]
- Vulnerability disclosure: yes [S8]

**Data**
- Applicant retention: 3 [S7]
- Backup replication: 3 [S8]
- Backup restore: yes [S8]
- Backup retention: 14 · 3 [S8]
- Backup retention after deletion: 12 [S7]
- Browser data retention: 12 [S7]
- Database isolation: no [S8]
- Deleted db grace period: 3 [S7]
- Deletion on termination: yes · yes [S6]
- Manual backup download: yes [S8]
- Oauth token retention: 2 [S7]
- Session data retention: 7 [S7]
- Trial recording retention: 2 [S7]
- Upgrade db retention: 4 [S7]

**Hosting**
- Backup count: 3 [S7]
- Backup EU transition: Q4 2026 · neue Kunden mit Odoo 19.0+ [S7]
- Backup location choice: no [S7]
- Backups: yes · yes [S6]
- Data centers: Tier-III or equivalent · 99.9% [S6]
- Disaster recovery: yes [S6]
- Encryption: Grade A · yes [S6]
- Odoo sh: yes [S4]
- Odoo sh: Odoo.sh-Hosting verfügbar [S3]
- Physical security: yes · yes · yes [S8]
- Privacy commitment: yes [S6]
- Region americas: Amerika · Europa (FR, NL) · Kanada · USA · Kanada · Google · OVH · Amazon [S7]
- Region asia pacific: Asien & Pazifik · Europa (FR, NL) · Kanada · Singapur · Taiwan · Google · OVH · Amazon [S7]
- Region change request: yes [S7]
- Region EU: Europa · FR · NL · SE · FR · BE · Google · OVH [S7]
- Region me sa: Naher Osten & Südasien · Europa (FR, NL) · Kanada · Indien · Saudi-Arabien · Google · OVH · Amazon [S7]
- Region oceania: Ozeanien · Europa (FR, NL) · Kanada · Australien · Google · OVH · Amazon [S7]
- Regions: .Europe · America · Asia/Pacific · 3 [S6]
- Regions: europe · americas · asia-pacific · middle-east-and-northern-asia · oceania · yes [S18]
- SLA URL: https://www.odoo.com/cloud-sla [S6]
- Trial recording location: USA · FullStory via Google Cloud [S7]

**Integrations**
- Avatax: yes · United States · Canada · Brazil [S10]
- Carriers: Integration mit Transportunternehmen für Versandetiketten und Verpackungseinheiten [S3]
- Datev account number length setting: Einstellungen --> Buchhaltung --> Berichtwesen · configure DATEV account number length · Länger der Sachkontennummern in Datev [S15]
- Datev export issue: export adds zeros to account numbers (8 digits vs DATEV SKR03 needing 4 digits) · hauptbuch_data.ZIP [S15]
- External API: nur Custom-Tarif · yes [S5]
- Github: yes [S1]
- Import export: CSV · Excel [S10]
- Third party AI: yes [S10]
- Web services API: RESTful · XML-RPC · Python · PHP · Java · C# · Ruby [S10]

**Legal**
- Agreement version: 2026-09-24 · 13 [S6]
- Copyright ownership: 100 [S6]
- Entity: Odoo SA [S6]
- Entity: BE0477472701 · Chaussée de Namur, 40, 1367 Grand Rosière, Belgium · Belgium · Odoo S.A. [S7]
- Governing law: Belgian law · Nivelles Business Court [S6]
- Liability cap: 50% of amounts paid in preceding 12 months [S6]
- No data sale: no [S7]
- Non solicitation penalty: 30000 [S6]
- Policy versioning: yes [S7]
- Privacy contact email: privacy@odoo.com [S7]
- Security link: Rechtliches • Datenschutz, Sicherheit [S2]
- Termination for nonpayment: 3 · 21 [S6]

**Pricing**
- All apps price: all apps · 19.9 · month [S1]
- Basis: Users · Light Users · Subscription Plan · in writing at conclusion [S6]
- Breach fee: 300 [S6]
- Discount terms: anfänglich bestellte Nutzer · 12 [S5]
- Extra module charging: monthly fee per 100 lines of code · yes [S6]
- Free plan: Eine App Gratis · unbegrenzte Benutzer, eine einzige App · Odoo Online · 0 [S5]
- Free tier: gratis für immer, unbegrenzte Benutzer · yes [S4]
- Free tier: free app tier, unlimited users · yes [S3]
- Free trial: yes · no [S1]
- Free trial: Jetzt starten - gratis, Sofortiger Zugang ohne Kreditkarte [S2]
- Free trial: Free start, no credit card required [S9]
- Free trial: no [S10]
- Light user price: Benutzer · 7.9 · EUR [S5]
- No credit card: yes · no [S4]
- No credit card: no [S3]
- No limits: no · no · no [S5]
- Odoo sh not included: no [S5]
- Old version fee: 25 [S6]
- Renewal increase cap: 7 [S6]
- Single price model: no · per user · yes · no · no [S1]
- Tax exclusive: no [S6]
- Term auto renewal: yes · 30 [S6]

**Product**
- Access control server side: yes [S8]
- Admin login controls: yes · yes [S8]
- Admin password policy: yes · no [S8]
- AI assistant: Integrated AI agent for financial queries [S10]
- AI bank matching: 95 [S9]
- AI features: native AI for workflow automation, feature customization, research [S1]
- AI invoice capture: 98 [S9]
- All apps included: Standard- und Custom-Tarife enthalten alle Apps zu einer festen Gebühr [S5]
- Analytic accounting: yes [S10]
- Analytic distribution: yes [S10]
- App list: Buchhaltung, Wissensdatenbank, E-Signatur, CRM, Studio, Abonnements, KI, Kassensystem, Dialog, Dokumente, Projekte, Zeiterfassung, Außendienst, Planung, Kundendienst, E-Commerce, Website, E-Mail-Marketing, Einkauf, Lager, Fertigung, Verkau… [S1]
- App list: Verkauf · E-Commerce · E-Signatur · Website · Buchhaltung · CRM · Lager · Personal · Projekte · Kassensystem [S5]
- Asset management: yes [S10]
- Automated draft invoices: Auto draft invoices from sales orders, subscriptions, timesheets, delivery orders [S10]
- Automated followups: Automated reminders based on days overdue [S9]
- Automatic entries: yes [S10]
- Bank sync retrigger: yes [S10]
- Bank synchronization: 28000 [S9]
- Bank synchronization: yes [S10]
- Barcode app offline: yes [S4]
- Barcode scanner: yes · Barcode · QR-Code · GS-1 [S3]
- Batch analytic editing: yes [S10]
- Batch picking: Stapelkommissionierung mehrerer Aufträge [S3]
- Billing period toggle: Jährlich · Monatlich [S5]
- Budget management: yes [S10]
- Bug fixing response: business days · 2 [S6]
- Byproducts: yes [S4]
- Cash basis tax: yes [S10]
- Cash register management: yes [S10]
- Check printing: yes [S10]
- Cluster picking: Cluster-Kommissionierung in einem Arbeitsgang [S3]
- Community apps: 40+ [S1]
- Covered versions: once per year · 3 [S6]
- Credit notes: yes [S10]
- Customer portal: yes [S10]
- Data ownership: PostgreSQL · yes · vendor infrastructure · on-premises · yes [S1]
- Deferrals: Revenue and expense deferrals with audit reports [S9]
- Deferred revenue expense: yes [S10]
- Description: Odoo is a suite of open source business apps covering CRM, eCommerce, accounting, inventory, point of sale, project management, etc. [S16]
- Description: Odoo is a suite of open source business apps covering company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc.; easy to use and fully integrated. [S17]
- Dynamic financial statements: yes [S10]
- Dynamic taxes accounts: Automatic tax and account computation for cross-border cases [S9]
- Edi invoicing: yes · Peppol [S9]
- Editions: Community · Enterprise · yes · yes [S1]
- External auth oidc oauth: yes [S8]
- Finite capacity scheduling: yes · yes [S4]
- Fiscal localization: Fiscal localization packages with region-specific taxes, fiscal positions, charts of accounts, legal reports [S10]
- Framework csrf protection: yes [S8]
- Framework sql injection protection: yes [S8]

**Subprocessors**
- Aws: Amazon Web Services, Inc. · Hosting für Hosting-Regionen außerhalb der EU (Produktion), DDoS-Schutz [S7]
- Fullstory: FullStory · Aufzeichnung der kostenlosen Testsitzung nach Einwilligung (derzeit inaktiv) [S7]
- Google cloud: Google Cloud EMEA Ltd · Infrastruktur und Hosting von Odoo.com, Odoo SaaS, Odoo.SH, DDoS-Schutz [S7]
- Outscale: Outscale S.A.S. · Hosting des Odoo PA-Dienstes für französische E-Rechnungsübermittlung (DGFiP/PPF) [S7]
- Ovh: OVH S.A.S. · Infrastruktur und Hosting von Odoo.com, Odoo SaaS, Odoo.SH Back-ups, DDOS-Schutz, SecNumCloud [S7]
- Scaleway: Scaleway S.A.S. · E-Mail-Infrastruktur (Postausgangsserver für Transaktions- und Service-E-Mails) [S7]

**Support**
- Channels: community, tutorials, documentation, forum, open source resources [S1]
- Channels: web form · phone · partner channel [S6]
- Community forum: Odoo offers a community forum; registration required to interact [S13]
- Community resources: Tutorials · Dokumentation · Forum · Open Source [S2]
- Docs community: Tutorials · Dokumentation · Forum [S4]
- Docs resources: Community · Tutorials · Dokumentation · Forum [S3]
- Partner services: Buchhalter finden · Partner finden · Partner werden [S2]
- Services: Odoo.sh hosting, support, upgrade, custom development, education, accountant/partner finder [S1]
- Services: Odoo.sh-Hosting · Support · Upgrade · Individuelle Entwicklungen [S2]
- Unlimited tickets: yes · Bugs and guidance on standard features · yes [S6]

87 more facts on the canonical page: https://whats-best.ai/software/erp/odoo-erp

## Questions

### Is Odoo European?

Yes. whats-best.ai classifies Odoo as EU-Made.

### Where does Odoo store data?

Not stated on the vendor’s pages as of 26 Oct 2026.

### Does Odoo have a free plan?

Yes. Odoo has a free plan, per [the vendor’s page captured 26 Oct 2026](https://whats-best.ai/evidence/10583).

### What are the best alternatives to Odoo?

As of 29 Oct 2026, the panel rates [weclapp (3.5/5)](https://whats-best.ai/software/erp/weclapp-erp), [Haufe X360 (3.5/5)](https://whats-best.ai/software/erp/haufe-x360) and [JTL-Wawi (3.5/5)](https://whats-best.ai/software/erp/jtl-wawi) highest among the other 13 ERP products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [weclapp](https://whats-best.ai/software/erp/weclapp-erp) (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [Odoo alternatives](https://whats-best.ai/software/erp/odoo-erp/alternatives).

## Head-to-head

- [Odoo vs Microsoft Dynamics 365 Business Central](https://whats-best.ai/compare/dynamics-365-business-central-vs-odoo-erp.md)
- [Odoo vs weclapp](https://whats-best.ai/compare/odoo-erp-vs-weclapp-erp.md)

## What this page leaves out

- 60 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 7 integrations facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 2 data facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 2 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 2 subprocessors facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 1 sovereignty dimension could not be confirmed on the vendor’s own pages and is shown as unknown.

## Sources

- [S1] Vendor homepage: https://www.odoo.com/de_DE (checked 2026-10-26)
- [S2] Features page (all apps): https://www.odoo.com/de_DE/page/all-apps (checked 2026-10-26)
- [S3] Features page (inventory): https://www.odoo.com/de_DE/app/inventory (checked 2026-10-26)
- [S4] Features page (manufacturing): https://www.odoo.com/de_DE/app/manufacturing (checked 2026-10-26)
- [S5] Pricing page: https://www.odoo.com/de_DE/pricing (checked 2026-10-26)
- [S6] Terms naming the legal entity: https://www.odoo.com/documentation/20.0/legal/terms/enterprise.html (checked 2026-10-26)
- [S7] Privacy policy: https://www.odoo.com/de_DE/privacy (checked 2026-10-26)
- [S8] Security page: https://www.odoo.com/de_DE/security (checked 2026-10-26)
- [S9] Finance, tax & compliance — found from sitemap: https://www.odoo.com/app/accounting (checked 2026-10-26)
- [S10] Finance, tax & compliance — found from sitemap: https://www.odoo.com/app/accounting-features (checked 2026-10-26)
- [S11] Purchasing, inventory & order processing — found from sitemap: https://www.odoo.com/forum/help-1/link-an-inventory-transfer-to-purchase-order-236430 (checked 2026-10-26)
- [S12] Purchasing, inventory & order processing — found from sitemap: https://www.odoo.com/forum/help-1/purchase-orders-not-directly-added-to-quantity-on-hand-in-inventory-298514 (checked 2026-10-26)
- [S13] Manufacturing, services & projects — found from sitemap: https://www.odoo.com/forum/mrp-14/how-to-apply-multi-step-manufacturing-with-bom-and-operations-in-odoo-18-282333 (checked 2026-10-26)
- [S14] Manufacturing, services & projects — found from sitemap: https://www.odoo.com/forum/help-1/subscription-project-field-service-selling-recurring-services-190248 (checked 2026-10-26)
- [S15] Integration, API & data portability — found from sitemap: https://www.odoo.com/forum/help-1/odoo-datev-export-import-274420 (checked 2026-10-26)
- [S16] Integration, API & data portability — found from sitemap: https://www.odoo.com/forum/help-1/product-import-via-rest-api-239571 (checked 2026-10-26)
- [S17] Rollout, roles & operations — found from sitemap: https://www.odoo.com/partners (checked 2026-10-26)
- [S18] Rollout, roles & operations — found from sitemap: https://www.odoo.com/cloud-sla (checked 2026-10-26)

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Cite as: whats-best.ai, "Odoo — ERP", AI panel analysis, as of 2026-10-29. https://whats-best.ai/software/erp/odoo-erp

Corrections: https://whats-best.ai/correct/996?target=page