# Xentral — ERP Xentral by Xentral ERP Software GmbH holds a panel rating of 3/5 from 6 AI judges (category median 3/5), as of 2026-10-28. Provenance: EU-Made; sovereignty: 1 of 4 dimensions proven. - Vendor: Xentral ERP Software GmbH (https://xentral.com/de) - Category: [ERP](https://whats-best.ai/software/erp.md) - Provenance (editorial classification): EU-Made - Canonical page: https://whats-best.ai/software/erp/xentral - Alternatives: https://whats-best.ai/software/erp/xentral/alternatives ([markdown](https://whats-best.ai/software/erp/xentral/alternatives.md)) - Data as of: 2026-10-29 · evaluated 2026-10-28 · oldest source captured 2026-10-26 **AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology ## At a glance - Vendor: Xentral ERP Software GmbH - Headquarters: Not stated on the vendor’s pages as of 26 Oct 2026 - Data hosting: Not stated on the vendor’s pages as of 26 Oct 2026 - Free plan: Not stated on the vendor’s pages as of 26 Oct 2026 - Starting price: “Starter Für Betriebe, die wachsen und mehr Überblick brauchen. Ab 349 €/Monat” (vendor’s words) [S4] ## The panel's verdict Xentral, a cloud ERP from Xentral ERP Software GmbH of Augsburg, earns its best score on orders and inventory — a flat 8 — for scanner goods receipt, batch picking, batch, serial and best-before tracking across warehouses, and real-time stock played back to every channel. Sovereignty scores lowest at 4 to 5: the German contracting entity, register entry, data processing agreement and external German data protection officer are published, but the privacy policy names Amazon Web Services Inc. of Seattle as provider, the stated Germany server location refers to the website, and we found no public information on where the ERP's business data is hosted. Finance and compliance scores 5 to 6: e-invoicing, payment matching and a one-click DATEV export are documented, while the vendor's pages mark the balance list, VAT advance returns and direct booking as a long-term goal or limited to corrections. Spreads never exceed a point: production and projects at 6-7 around the vendor's simple-to-medium ceiling, pricing transparency at 5-6 around from-prices whose annual total the pages cannot compute. **Speaks for it:** - Orders and inventory scores 8 on a scanner-based chain from goods receipt and batch picking to batch, serial and best-before tracking across warehouses - E-invoices are sent automatically in ZUGFeRD and XML since 1 January 2025, incoming ZUGFeRD, XRechnung, XML and PDF documents are captured with the booking prepared for release, and a one-click DATEV export covers the accountant hand-over - Typical go-live is 8-12 weeks with certified partners, named customer cases from 18 days, and 56+ partner agencies in tiered levels - The marketplace claims 200+ integrations, with Shopify, Shopware, Amazon and eBay connections free of charge and legacy documents importable via a document importer - Four of five editions carry public from-prices — Launch ab 99 €/Monat, Starter ab 349 €/Monat, Business ab 649 €/Monat, Pro ab 849 €/Monat — with unlimited users at no extra cost and a 14-day trial without credit card **Held against it:** - Sovereignty scores 4 to 5: the privacy policy names Amazon Web Services Inc. of Seattle as provider, the stated Germany server location refers to the website, and we found no public information on where the ERP's business data is hosted - The books close outside the system — the vendor's own pages state that the balance list, VAT advance returns and direct booking from within the system are a long-term goal or limited mainly to corrections, with the immutable journal marked coming soon - Production depth is capped by the vendor's own statement: built for simple to medium requirements, not laid out for several manufacturing stages, detailed capacity planning, fine scheduling or machine connection - Prices are stated to depend on revenue and shipping volume with no published rule, Scale is auf Anfrage, and we found no public information on implementation fees, minimum term or data return on cancellation - Integration and portability scores 6, where we found no public information on a public versioned API reference, on webhooks, or on a documented full export of master data, documents and postings when leaving **Best for:** - You are a multichannel retailer or e-commerce brand fighting overselling — orders flow in from Shopify, Shopware, Amazon and eBay and stock is played back to every channel in real time, the strongest-scored area of the bench - You keep your books in DATEV and want GoBD-compliant invoicing, payment matching from PayPal, Stripe, Klarna and Amazon, and a one-click export to your accountant - You do simple-to-medium assembly — kit sets, one production stage — or run a service business invoicing logged project hours and subscription invoices - You want a migration you can plan: typical go-lives of 8-12 weeks, certified partners, and 56+ partner agencies for implementation and first-level support **Avoid if:** - You need the ledger to close inside the ERP — the vendor itself states that the balance list, VAT advance returns and direct booking from within the system are a long-term goal or limited mainly to corrections - You run multi-stage manufacturing, detailed capacity planning, fine scheduling or machine connection — the vendor states Xentral is not laid out for these - You require no US-linked provider in your chain — the privacy policy names Amazon Web Services Inc. of Seattle as its provider - You must know your real annual cost before a sales call — ask the vendor: the public pages we read do not show it ## Scores by judge and criterion Scores out of 5, each judge scoring independently against the published rubric (v1). "n/r" = not rated: the vendor publishes no price, or the judge found no public information on that criterion. | Criterion | The Managing Director | The Head of Finance | The Operations Lead | The Online Retailer | The IT Integrator | The Skeptic | | --- | --- | --- | --- | --- | --- | --- | | Finance, tax & compliance | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 2.5/5 | | Purchasing, inventory & order processing | 4/5 | 4/5 | 4/5 | 4/5 | 4/5 | 4/5 | | Manufacturing, services & projects | 3/5 | 3/5 | 3.5/5 | 3/5 | 3/5 | 3/5 | | Integration, API & data portability | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | | Rollout, roles & operations | 3.5/5 | 3/5 | 3.5/5 | 3.5/5 | 3/5 | 3/5 | | European sovereignty | 2.5/5 | 2.5/5 | 2/5 | 2/5 | 2/5 | 2/5 | | Pricing transparency | 3/5 | 2.5/5 | 3/5 | 2.5/5 | 2.5/5 | 3/5 | | **Weighted verdict** | **3/5** | **3/5** | **3.5/5** | **3/5** | **3/5** | **3/5** | ### The judges - **The Managing Director** (v1.0): Runs a sixty-person wholesaler that outgrew an invoicing tool, two Excel stock lists and a shop backend nobody reconciles. Wants one system that goes live without stopping the business for a quarter, an implementation path and cost they can plan before signing, and a vendor that will still be there when the contract renews. - **The Head of Finance** (v1.0): Closes the books for three companies every month and has retyped one supplier invoice too many. Wants incoming e-invoices read and matched to the purchase order, GoBD stated with a procedure documentation, DATEV for the tax adviser, intercompany postings that balance, and every figure traceable to the order and the person behind it. - **The Operations Lead** (v1.0): Runs purchasing, two warehouses and a small assembly line, and is the one called when a delivery is promised from stock that is not there. Wants goods receipt booked on a scanner, stock per bin and batch, purchase proposals from real demand, and bills of materials that plan next week's production instead of a whiteboard. - **The Online Retailer** (v1.0): Sells on a Shopware shop, Amazon and eBay from one warehouse with eight staff, and oversold a bestseller twice last Christmas. Wants stock synchronised across every channel, orders, labels and returns handled in one place, OSS VAT done right, and a price that does not jump with every thousand orders. - **The IT Integrator** (v1.0): Looks after IT for a mid-sized manufacturer and has to connect the ERP to the shop, the bank, payroll, the BI tool and a supplier's EDI. Wants a public, versioned API with webhooks and a sandbox, roles and an audit log, hosting and subprocessors named, and a full export the day the company leaves. - **The Skeptic** (v1.0): Has watched ERP projects run a year late and twice over budget, the partner's day rate the real price. Reads "ERP" that is an invoicing tool with a stock column, "GoBD-ready" with no procedure documentation, "open API" without a public reference, and a module price list that stops where implementation starts, and asks how the data gets out again. ## European sovereignty — proven facts Built only from facts on the vendor's own pages; a dimension we could not prove is left open, never scored as zero. Headline: 1 of 4 dimensions proven. | Dimension | Finding | Points | Source | |---|---|---|---| | Legal entity | Not determined | — | — | | Ownership | Not determined | — | — | | Data residency | Not determined | — | — | | Subprocessors | US CLOUD Act reach | 0/2 | [S4] | ## Key facts Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources). **Compliance** - Cookies consent: § 25 Abs. 1 TDDDG i.V.m. Art. 6 Abs. 1 lit. a), Art. 7 DSGVO · yes [S7] - Oss ready: EU One-Stop-Shop (OSS) ready [S8] **Data** - Applicant pool: yes [S7] - Applicant retention: 6 [S7] - Data subject rights: 15 · 16 · 17 · 18 · 20 · 21 · yes [S7] - Logfile retention: 7 · yes [S7] - Newsletter no sharing: no [S7] - Newsletter retention: while subscription active · 7 [S7] **Hosting** - Provider: Amazon Web Services Inc. (AWS) [S7] - Server location: Germany [S7] **Integrations** - Abacus: Abacus Connection · Coming Soon · Partner · 129 [S14] - Abaninja: AbaNinja Connection · Coming Soon · Partner · 99 [S14] - About you: Tradebyte · Kostenlos · About You [S14] - Accounting tools: Taxdoo · Amainvoice · Xero · Quickbooks · yes [S8] - Adobe commerce: Adobe Commerce / Magento 2 · Partner · 149 [S14] - Amainvoice: Kostenlos · Amainvoice [S14] - Amazon: Kostenlos · Amazon [S14] - Amazon prime: Kostenlos · Amazon Prime [S14] - API: yes [S2] - Bexio: Bexio Connection · Coming Soon · Partner · 99 [S14] - Bigcommerce: Kostenlos · BigCommerce [S14] - Billbee: Kostenlos · Billbee [S14] - Bol com: Tradebyte · Bol.com · Coming Soon · 100 [S14] - Categories: onlineshops · marketplaces · payment providers · shipping carriers · CRM · finance software · BI & analytics · fulfillment · POS · AI [S14] - Chatgpt: Xentral MCP Server · Kostenlos · ChatGPT [S14] - Claude: Xentral MCP Server · Kostenlos · Claude [S14] - Company footer: Xentral ERP Software GmbH [S14] - Connectivity: Integrationen mit Lieferanten, Vertriebskanälen, Fulfillern, Versanddienstleistern, Buchhaltungssoftware [S12] - Count: 200 [S10] - CSV template: CSV upload function with standardized template for order creation [S10] - Datev: DATEV · Lohnbuchhaltung [S13] - Datev: Kostenlos · DATEV [S14] - Datev export: Rechnungen und Gutschriften (inkl. Stornorechnungen) · Verbindlichkeiten · Konten (Bankkonten, Kassenbucheinträge) · Adressaten/ Kontenbeschriftungen (Debitoren/ Kreditoren) [S9] - Datev interface: DATEV Schnittstelle · yes [S9] - Datevconnect online: Anbindung weiterer Softwares · yes [S9] - Dhl: Kostenlos · DHL [S14] - Dhl express: Kostenlos · DHL Express [S14] - Document importer: Legacy documents incl. receipts importable via document importer [S8] - Dpd: Kostenlos · DPD [S14] - Dpd available: free · yes [S16] - Easycompliance: EasyCompliance Connector · sanctions list address screening · Partner · 49 [S14] - Ebay: Kostenlos · eBay [S14] - Ecosystem description: Xentral marketplace extends Xentral with ecosystem solutions [S16] - Extension ways: Integrationen · Erweiterungen · Flows · Partneragenturen [S16] - Faq channels: Integrations: Shopify, Shopware, WooCommerce, Amazon, eBay and more [S10] - Feature modules: MCP Server · Mobile Picking App · Inventur App · Retourenportal · EDI · Warehouse App [S1] - Further systems: Amazon · eBay · Kaufland · DATEV · DHL · DPD · Afterbuy · Lexware · über 200 [S3] - Galaxus: Galaxus Connection - Seller · Partner · 99 [S14] - Getmyinvoices: GetMyInvoices · partner · coming_soon · 49 [S15] **Legal** - Address: Augsburg · Viktoriastraße 3b · Germany · 86150 [S5] - Agb documents: AGB SaaS Leistungen; Ergänzende Nutzungsbedingungen für den Agent Hub [S6] - Company name: Xentral ERP Software GmbH [S1] - Company name: Xentral ERP Software GmbH [S2] - Company name: Xentral ERP Software GmbH [S13] - Company name: Xentral ERP Software GmbH [S8] - Company name: Xentral ERP Software GmbH [S12] - Controller: kontakt@xentral.com · Viktoriastraße 3b, 86150 Augsburg · Xentral ERP Software GmbH [S7] - Copyright entity: Xentral ERP Software GmbH [S10] - Copyright entity: Xentral ERP Software GmbH [S11] - Dispute resolution: no [S5] - DPA available: yes [S6] - Entity: Xentral ERP Software GmbH [S6] - Entity: Xentral ERP Software GmbH [S3] - Entity: Xentral ERP Software GmbH [S17] - Entity: Xentral ERP Software GmbH [S16] - Entity name: Xentral ERP Software GmbH [S5] - Faq API flows connect: yes [S6] - Policy version: 2026-02-09 [S7] - Register: Amtsgericht Augsburg · HRB 23930 [S5] - Saas service description: Leistungsbeschreibung - SaaS Leistungen, mehrere Versionen (aktuellste Stand 01.10.2026) [S6] - VAT id: DE 263136143 [S5] **Pricing** - AI included: yes [S4] - Business price: 649 [S4] - Free trial: Free trial without installation and without credit card [S11] - Ki booster promo: ERP-Wechsel-Boosterkampagne · yes · 31.12. · 12000 [S12] - Launch price: 99 [S4] - Market context: 200 · 50 [S2] - Mcp server: MCP server included only in some plans, marked as unavailable (–) in at least some plans [S3] - No extra user costs: no [S4] - Onpremise typical: 50000 · 10000 [S2] - Plans: Launch · Starter · Business · Pro · Scale [S3] - Pro price: 849 [S4] - Promotion: 31.12. · 12000 [S2] - Scale price: yes [S4] - Scale SLA: yes [S4] - Start price: Launch · 99 · 500000 [S2] - Starter included: yes · yes · 500 [S4] - Starter price: 349 [S4] - Suite in standard package: Basic functionalities of finance suite in standard package; some features in higher packages or separate [S8] - Trial: 14 · yes [S9] - Trial: 14 · yes [S4] - Trial no card: no [S4] - Unlimited users: yes [S4] - Validity note: yes · yes [S4] **Product** - Accountant direct access: yes · no [S8] - Affiliate program: yes [S17] - AI agent capabilities: AI agent reads incoming customer emails, detects orders from inbox, creates orders automatically and prepares follow-up steps for release [S10] - AI agent hub: yes · yes [S1] - AI agents: order agent · invoice agent · delivery status agent [S3] - AI agents: KI-Agenten (Eingangsrechnungs-Agent, Einkaufs-Agent) angekündigt — noch nicht verfügbar [S12] - AI automation steps: AI automates warehouse steps: intake, inspection, storing, picking, packing, shipping [S11] - AI differentiator: KI arbeitet auf derselben Datenbasis wie operative Prozesse [S2] - AI erp positioning: AI ERP for commerce: channels, warehouse and accounting in one ERP system [S1] - AI kern core: AI works in the ERP core with the same data as the team, not a copy [S1] - AI processing steps: Rechnung · Buchung · Zahlung · Abgleich · Mahnung · Export [S8] - AI qa finance data: Ask questions about accounting directly in the ERP, answers from finance data [S8] - AI tax key suggestions: yes · none stated [S8] - Article costing: Artikelkalkulation mit Einkaufspreisen und Zusatzkosten (Versand, Energie, Löhne) [S12] - Automated accounting prep: yes [S9] - Automatic reordering: yes [S13] - B2b email orders: B2B orders via email are read by the agent and turned into orders [S10] - Batch mhd tracking: Batch number and best-before-date tracking per product [S11] - Batch orders: Multiple orders selectable with one click for batch processing [S10] - Batch picking: Multi-order batch picking with scanning of storage location, article and box, direct handoff to shipping [S3] - Batch serial expiry: MHD, Seriennummern und Chargenverwaltung; FiFo- und LiFo-Unterstützung [S12] - Bom management: Stücklisten- und Materialverwaltung mit Nachverfolgung der Ressourcenverwendung im Endprodukt [S12] - Bronze registered partners: many · Antavent Solutions GmbH · Beebix GmbH · Diktio GmbH · Konzepthaus Web Solutions · linudata GmbH · Wertarbyte GmbH · 6 [S17] - Buchhaltung: auf Wunsch Vorkontieren und an Buchhaltung senden lassen [S9] - Bulk order import: Bulk order import via CSV, XML or API [S10] - Business additions: Connect, automation, pick&pack, returns portal up to 24/month, goods receipt, bank, supplier orders, time tracking, API access, MCP server [S4] - Business area management: Separate Verwaltung von Beschaffung, Produktion und Vertrieb mit Echtzeit-Finanzen je Bereich [S12] - Business intelligence: KPIs und Berichte über Daten, Geschäftsbereiche und Projekte [S9] - Cloud based: yes [S9] - Cloud mobile: yes · yes · yes [S3] - Cloud native: yes · yes [S2] - Commission kickback: yes [S13] - Connect specialized production tools: Anbindung spezialisierter Produktions-Tools über API oder Middleware Xentral Connect [S12] - CRM: CRM, Auftragsmanagement, Zeiterfassung, Buchhaltung, Controlling [S13] - Custom agents: Custom AI agents for exception cases, decisions presented for approval [S3] - Custom logistics: Anpassbare Logistikprozesse inkl. Produktion, Zwischenlager, Fulfillment-Lager und Sperrlager [S12] - Custom made articles: Unterstützung personalisierter/projektbasiert gefertigter Artikel mit individuellen Stücklisten [S12] - Custom process steps: Standard process usable or custom-configurable steps [S10] - Customer base: 2000 [S12] **Subprocessors** - Google adwords: yes [S7] - Google analytics: yes · Wir haben die Anonymisierung von IP-Adressen gefordert [S7] - Marketing tools: yes [S7] **Support** - Channels: Help Center · Community · Academy · Lernpfade [S1] - Channels: Support resources: Help Center, Community, Academy, learning paths [S11] - Channels: Help Center · Community · Academy · Lernpfade [S17] - Channels footer: Support-Angebote: Help Center, Community, Academy, Lernpfade [S12] - Demo call: Bookable demo with experts covering requirements, migration support [S8] - Demo offer: Bookable demo [S10] - Help center: Help Center · Community · Academy · Lernpfade [S5] - Help channels: product.mcp_vs_hub · Über den MCP-Server liest deine KI Daten. Damit in Xentral auch etwas geschrieben wird, brauchst du den Hub. · {"mcp_read_only": true} · support.emergency_flag · Wenn nichts mehr geht: Setz im Ticket den Haken bei „Ich… [S4] - Help resources: Help Center · Community · Academy · Lernpfade [S16] - Helpcenter: Help Center · Community · Academy · Lernpfade [S2] 174 more facts on the canonical page: https://whats-best.ai/software/erp/xentral ## Questions ### Is Xentral European? Yes. whats-best.ai classifies Xentral as EU-Made. ### Where does Xentral store data? Not stated on the vendor’s pages as of 26 Oct 2026. ### Does Xentral have a free plan? Not stated on the vendor’s pages as of 26 Oct 2026. ### What are the best alternatives to Xentral? As of 29 Oct 2026, the panel rates [Odoo (4/5)](https://whats-best.ai/software/erp/odoo-erp), [weclapp (3.5/5)](https://whats-best.ai/software/erp/weclapp-erp) and [Haufe X360 (3.5/5)](https://whats-best.ai/software/erp/haufe-x360) highest among the other 13 ERP products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [Odoo](https://whats-best.ai/software/erp/odoo-erp) (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [Xentral alternatives](https://whats-best.ai/software/erp/xentral/alternatives). ## Head-to-head - [Xentral vs weclapp](https://whats-best.ai/compare/weclapp-erp-vs-xentral.md) - [Xentral vs JTL-Wawi](https://whats-best.ai/compare/jtl-wawi-vs-xentral.md) ## What this page leaves out - 43 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. - 17 integrations facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. - 2 support facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. - 1 hosting fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. - 1 pricing fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. - 1 subprocessors fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. - 2 sovereignty dimensions could not be confirmed on the vendor’s own pages and are shown as unknown. ## Sources - [S1] Vendor homepage: https://xentral.com/de (checked 2026-10-26) - [S2] Features page (ERP): https://xentral.com/de/erp (checked 2026-10-26) - [S3] Features page (inventory): https://xentral.com/de/erp/warenwirtschaft (checked 2026-10-26) - [S4] Pricing page: https://xentral.com/de/preise (checked 2026-10-26) - [S5] Legal notice: https://xentral.com/de/legal/impressum (checked 2026-10-26) - [S6] Terms of service: https://xentral.com/de/legal/agb (checked 2026-10-26) - [S7] Privacy policy: https://xentral.com/de/legal/datenschutz (checked 2026-10-26) - [S8] Finance, tax & compliance — found from sitemap: https://xentral.com/de/erp/buchhaltung (checked 2026-10-26) - [S9] Finance, tax & compliance — found from sitemap: https://xentral.com/de/artikel/xentral-datev-schnittstelle (checked 2026-10-26) - [S10] Purchasing, inventory & order processing — found from sitemap: https://xentral.com/de/erp/auftragsmanagement (checked 2026-10-26) - [S11] Purchasing, inventory & order processing — found from sitemap: https://xentral.com/de/erp/lager (checked 2026-10-26) - [S12] Manufacturing, services & projects — found from sitemap: https://xentral.com/de/solutions/produktion (checked 2026-10-26) - [S13] Manufacturing, services & projects — found from sitemap: https://xentral.com/de/artikel/service-dienstleister (checked 2026-10-26) - [S14] Integration, API & data portability — found from sitemap: https://xentral.com/de/marketplace/integrationen (checked 2026-10-26) - [S15] Integration, API & data portability — found from sitemap: https://xentral.com/de/marketplace/integrationen/finanz-software (checked 2026-10-26) - [S16] Rollout, roles & operations — found from sitemap: https://xentral.com/de/partner (checked 2026-10-26) - [S17] Rollout, roles & operations — found from sitemap: https://xentral.com/de/marketplace/partneragenturen (checked 2026-10-26) --- Cite as: whats-best.ai, "Xentral — ERP", AI panel analysis, as of 2026-10-29. https://whats-best.ai/software/erp/xentral Corrections: https://whats-best.ai/correct/998?target=page