# Accelevents — Event Registration & Ticketing

Accelevents by Accelevents holds a panel rating of 3/5 from 6 AI judges (category median 2.5/5), as of 2026-11-03. Provenance: provenance unknown; sovereignty: not determined.

- Vendor: Accelevents (https://www.accelevents.com)
- Category: [Event Registration & Ticketing](https://whats-best.ai/software/event-ticketing.md)
- Provenance (editorial classification): provenance unknown
- Canonical page: https://whats-best.ai/software/event-ticketing/accelevents
- Alternatives: https://whats-best.ai/software/event-ticketing/accelevents/alternatives ([markdown](https://whats-best.ai/software/event-ticketing/accelevents/alternatives.md))
- Data as of: 2026-11-04 · evaluated 2026-11-03 · oldest source captured 2026-11-03

**AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology

## At a glance

- Vendor: Accelevents
- Headquarters: Not stated on the vendor’s pages as of 3 Nov 2026
- Data hosting: Not stated on the vendor’s pages as of 3 Nov 2026
- Free plan: Not stated on the vendor’s pages as of 3 Nov 2026

## The panel's verdict

Accelevents is an event registration and ticketing platform, strongest on the ground: check-in and on-site scores run 8-9 on iPad self-service kiosks, QR and RFID scanning and name lookup that works when the internet drops, walk-in ticket purchase, drag-and-drop badges and an on-site kit recommended for events under 1,000 attendees. Scores for shop and registration follow at 6-7 with paid and free types, member and early-bird tiers, discount codes, capacity limits and assigned seating. Payments and fees sits at 6: the organiser connects a live Stripe, Square, Braintree or Authorize.net account, and published fees run "$1.50 per person plus 3.5% under the Free Plan" and "2.9% of Ticket Price + 30 cents", but we found no public information on payout timing, partial refunds or chargebacks. Sovereignty is weakest at 3-4; the split reflects judges weighing European requirements, with hosting region, the contracting entity's jurisdiction and a published data processing agreement unknown, though Amazon Web Services, ISO 27001 and SOC 2 Type 2 are named. Attendee data ownership follows at 4-5, the GDPR page naming the platform as processor and controller.

**Speaks for it:**
- Check-in and on-site scores at 8-9 for offline-capable QR and RFID scanning, attendee lookup by name, email or organization, and iPad self-service kiosks with walk-in ticket purchase
- Drag-and-drop badge designer plus a rentable on-site kit with iPads, printers, badge stock and an internet router, recommended for events under 1,000 attendees
- Ticket shop with paid and free types, member versus non-member and early-bird tiers, discount and access codes, bundle and group tickets, capacity limits that pause sales automatically and assigned seating
- VAT configurable per ticket type, shown on a customizable PDF invoice attached to the confirmation email carrying the organiser's address and VAT plus the buyer's organization and VAT ID
- Registration, attendance and lead-capture data syncs automatically to Salesforce, HubSpot and Marketo over a documented API

**Held against it:**
- Sovereignty scores 3-4: hosting region, the contracting entity's jurisdiction and a published data processing agreement are unknown, with infrastructure named as Amazon Web Services
- We found no public information on payout timing, chargeback handling, partial refunds or refunds when a whole event is cancelled
- The GDPR page acknowledges the platform as data processor and data controller; the organiser is not named as controller
- Invoicing and tax scores 4-5; we found no public information on consecutive invoice numbering, credit notes after a refund, e-invoice formats such as XRechnung or ZUGFeRD, or an export to a named accounting system, and the named sync targets are CRMs
- Badge printing is manual via a Print Badge button, the on-site kit prints in black and white only, and recurring events cannot be sold or checked in through the admin app

**Best for:**
- You run in-person conferences, seminars or door-driven events of up to 1,000 attendees and need offline scanning, self-service kiosks, walk-in sales and badge printing at the door
- Your sessions award continuing-education credits — session attendance is tracked in real time and described as suited to handing out CE credits
- You want payments through your own live Stripe, Square, Braintree or Authorize.net account, choosing to pass fees to buyers or absorb them
- You price by member versus non-member status and early-bird tiers, with discount and access codes, approval review or assigned seating per ticket type

**Avoid if:**
- Your compliance review requires a stated hosting region, an EU contracting entity or a published data processing agreement — the captured pages name Amazon Web Services infrastructure but show none of these
- You must be named the data controller under a data processing agreement; the GDPR page acknowledges only the platform's own responsibilities as processor and controller
- Your finance team needs credit notes, e-invoice formats or a direct accounting export — invoices are PDFs attached to the confirmation email and the documented sync targets are CRMs rather than ledgers
- You run recurring events and expect to sell or check in through the admin app — the help pages state recurring events do not work with it

## Scores by judge and criterion

Scores out of 5, each judge scoring independently against the published rubric (v1). "n/r" = not rated: the vendor publishes no price, or the judge found no public information on that criterion.

| Criterion | The Conference Organiser | The Venue Promoter | The Course Provider | The Revenue Accountant | The Data Protection Officer | The Skeptic |
| --- | --- | --- | --- | --- | --- | --- |
| Ticket shop, checkout & registration | 3/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 |
| Payments, payouts, fees & refunds | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 |
| VAT, invoices & accounting handoff | 2.5/5 | 2.5/5 | 2.5/5 | 2.5/5 | 2.5/5 | 2/5 |
| Check-in, badges & on-site sales | 4.5/5 | 4.5/5 | 4.5/5 | 4/5 | 4/5 | 4/5 |
| Attendee data & the customer relationship | 2.5/5 | 2/5 | 2/5 | 2/5 | 2.5/5 | 2.5/5 |
| European sovereignty | 1.5/5 | 1.5/5 | 2/5 | 2/5 | 2/5 | 2/5 |
| Pricing transparency | n/r | n/r | n/r | n/r | n/r | n/r |
| **Weighted verdict** | **3/5** | **3/5** | **3/5** | **2.5/5** | **2.5/5** | **2.5/5** |

### The judges

- **The Conference Organiser** (v1.0): Runs the annual congress of a trade association: 900 attendees over two days, member and non-member prices, workshops with twenty seats each, and half the bookings made by an assistant for three colleagues at once. Wants the shop on the association's own site, invoices that a company's accounts payable accepts without a phone call, badges printed at the door from the same data, and session check-in that counts towards continuing-education points.
- **The Venue Promoter** (v1.0): Books bands and DJs into a 250-capacity club, four nights a week, and pays the artists their guarantee before the show. Needs the ticket money before the event rather than three weeks after, a fee that buyers pay on top of a twelve-euro ticket, a door app two volunteers can run on their phones without signal in the basement, and the buyers of last month's show on a list the club can mail, not the platform.
- **The Course Provider** (v1.0): Runs a small adult education business: evening courses over eight weeks, weekend workshops for coaches, and a few seminars that employers pay for. Wants registrations with the questions each course needs, a waiting list that fills a cancelled seat by itself, VAT that is right for exempt teaching and taxable workshops in one shop, invoices to employers in her own name, and cancellation rules her terms can point to.
- **The Revenue Accountant** (v1.0): Keeps the books for a concert promoter and two conference organisers and gets a payout statement each month that nets ticket sales, refunds and platform fees into one number. Wants to know who sold the ticket in whose name, which VAT rate applied to each ticket, a fee invoice kept apart from the revenue, credit notes for every refund, and an export that reaches DATEV without a spreadsheet in between.
- **The Data Protection Officer** (v1.0): Advises a federation of sports clubs whose events collect names, employers, dietary needs and the odd wheelchair note. Reads the ticket buyer terms before the feature list, because they say whether the platform is a processor or a controller with its own newsletter. Wants a DPA that names the organiser as controller, subprocessors with their countries, and attendee lists that are deleted after the event instead of kept for marketing.
- **The Skeptic** (v1.0): Has seen "free for free events" turn into a fee on every paid ticket that buyers blame the organiser for, payouts held until a week after the show, and a platform that emails the organiser's audience about a rival's concert. Reads "your data belongs to you" next to buyer accounts on the platform's own app, and an export that stops at names and emails — and asks what leaving would cost.

## European sovereignty — proven facts

Built only from facts on the vendor's own pages; a dimension we could not prove is left open, never scored as zero. Headline: not determined.

| Dimension | Finding | Points | Source |
|---|---|---|---|
| Legal entity | Not determined | — | — |
| Hosting location | Not determined | — | — |
| Hosting options | Not determined | — | — |
| Open source | Not determined | — | — |
| Data processing agreement | Not determined | — | — |
| Transfer impact assessment | Not determined | — | — |

## Key facts

Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources).

**Compliance**
- Access controls: yes · yes [S2]
- Access log retention: 180 [S2]
- Aws accreditations: ISO 27001 · SOC 1 · SOC 2 · SSAE 16 · ISAE 3402 · PCI Level 1 · FISMA Moderate · Sarbanes-Oxley [S2]
- Bcp drp: yes · yes [S2]
- Change management: yes · yes · yes [S2]
- Encryption: AES-256 · TLS 1.2 [S2]
- GDPR audit partner: U.K. · Omni CyberSecurity [S11]
- GDPR compliant: yes [S11]
- GDPR documentation request: privacy@accelevents.com [S11]
- ISO 27001: yes [S2]
- Related keywords: ISO, ISO27701 [S11]
- Roles: data processor · data controller [S11]
- Siem monitoring: yes · yes [S2]
- SOC 2: yes [S1]
- Third party audits: yes [S2]
- Vulnerability management: yes · yes [S2]

**Hosting**
- Aws high availability: AWS · yes · yes · yes [S2]
- Aws infrastructure: Amazon Web Services [S2]

**Integrations**
- API: yes · yes [S1]
- CRM: Salesforce · HubSpot · Marketo [S1]
- CRM push: Salesforce · HubSpot · push check-in data [S9]
- Developers: Developers resources section in footer [S2]
- Developers: White labeling · Integrations · Developers · yes [S9]
- Stripe square: Stripe · Square [S3]
- Webhooks dev: yes [S1]

**Pricing**
- Accelevents no cc fee share: no [S5]
- Credit card processing fee: 2.9 · 30 [S7]
- Custom contract fees: Contracts may state additional ticketing fees [S5]
- Fee pass or absorb: Event admin can pass credit card processing fee to buyer or absorb it into ticket price [S5]
- Payment processors: Fees collected by Stripe, Square, or Braintree [S5]
- Platform ticketing fees: mostly lower plans · base cost per ticket + percentage of sale · 3.5 · 1.5 [S5]
- Stripe square fee: USD · 0.3 · 2.9 [S5]
- Trial: yes [S1]

**Product**
- Access codes: yes [S3]
- Admin app platforms: iOS · Android [S10]
- Admin console ticket sales: yes [S3]
- Approval required: yes [S3]
- Assigned seating: yes [S3]
- Attendee app login not checkin: Attendee App login does not count as check-in; attendees must check in via Kiosk or staff [S10]
- Attendee app restriction: yes [S3]
- Attendee meetings: yes [S3]
- Attendee search checkin: name · email · organization/company [S10]
- Badge designer: drag-and-drop · yes · size · color · style [S9]
- Badge printing: yes [S3]
- Badge printing manual: Badge printing is manual, triggered via Print Badge button, not automatic on check-in [S10]
- Bank transfer payments: article linked; bank transfer payments for tickets supported · yes [S6]
- Bundle tickets: yes [S3]
- Capacity limit: yes [S3]
- Checkin modes: self-service kiosks · staff-assisted · QR code · RFID · name lookup · yes [S9]
- Competitor comparisons: Cvent · Swoogo · Bizzabo · Stova [S1]
- Custom confirmation: yes [S3]
- Custom VAT: yes [S3]
- Demo: personalized · 30 [S9]
- Edit details sync: Edits made in the admin app sync to the order in the admin console [S10]
- Event capacity limit: Organizers can set a total ticket sales limit; when reached, all tickets show as sold out on the landing page [S4]
- Event capacity limit setup: Configured under Registration > Set Up Tickets by enabling the Limit Event Capacity toggle and entering the maximum ticket number [S4]
- Event formats: in-person · virtual · hybrid [S1]
- Event formats: in-person · virtual · hybrid · mobile app [S2]
- Event formats: in-person · virtual · hybrid · yes [S9]
- Fee breakdown report: Registration Data Report in Analytics > Downloadable Reports includes a Fees column [S5]
- Fee handling: pass to buyers · absorb [S3]
- Industries: associations, agencies, B2B, education, media [S1]
- Invoice addons donations: yes · yes [S8]
- Invoice admin download: Attendees > Orders · yes [S8]
- Invoice attendee download: My Registrations · yes [S8]
- Invoice bill to source: Bill To section sourced from ticket buyer's information [S8]
- Invoice buyer billing address: Billing Address · yes [S8]
- Invoice buyer VAT fields: yes · yes · yes [S8]
- Invoice custom text: Custom Invoice Text · yes [S8]
- Invoice design customization: yes · yes [S8]
- Invoice merge tag fee conditions: fee, tax, and vat merge tags populate only if amount is passed to buyer [S8]
- Invoice one per order: 1 [S8]
- Invoice organizer address: yes [S8]
- Invoice organizer VAT: yes · yes [S8]
- Invoice pdf email attachment: Invoice PDF attached to order confirmation email; editable and downloadable [S8]
- Invoice recipients: ticket_buyer · ticket_holder · both [S8]
- Kiosk badge printing: yes · yes [S10]
- Kiosk mode: iPad · QR code scanning · entering information · yes · yes [S10]
- Kiosk pin exit: Exiting kiosk mode requires admin to enter Kiosk PIN; attendees have no access to other admin app features in kiosk mode [S10]
- Live account required: no · Stripe · Square · Braintree · Authorize.net [S6]
- Member pricing: yes [S3]
- Modules: registration, check-in, badge printing, agenda and speaker management, exhibitor workflows, mobile app, lead capture [S1]
- Onsite kit: iPads with software pre-installed · printers · badge stock · internet router · yes · black & white only · 1000 [S9]
- Order cancellation: yes · yes [S3]
- Order details view: payment status · purchase date · quantity · total amount · attendee information · add-ons [S10]
- Order internal notes: Internal order notes are visible on attendee profile in admin app [S10]
- Pay later: yes [S3]
- Payment connect path: Settings > Payment Processing [S6]
- Payment gateways: Stripe, Square, or Braintree [S6]
- Payment processors: Stripe · Square [S3]
- Pdf attachments: yes [S3]
- Permission sets: Variable user permission sets for different access levels [S2]
- Printer options: color · black-and-white · single-sided · double-sided · high-speed · high-quality · yes [S9]
- Qr code checkin: yes [S10]
- Recurring events limitation: no [S10]
- Registration: yes [S1]
- Remaining tickets display: yes [S3]
- Reporting analytics: registrations · check-ins · yes [S9]
- Rfid badge programming: RFID badges can be programmed at check-in and used for session check-in, venue entry/exit, exhibitor info sharing, and attendee connection [S10]
- Self checkin kiosks: QR entry · onsite badge pickup · iPads [S9]
- Session attendance tracking: yes · yes [S9]
- Session quantity limit: yes [S3]
- Staff access restrictions: Dashboard · Summary [S10]
- Tax VAT support: Tax and VAT can be added with four computation scenarios depending on setup [S5]
- Ticket display logic: yes [S3]
- Ticket exchanges: no · yes [S3]
- Ticket format hybrid: yes [S3]
- Ticket restrictions: track · tag · lounge · booth · chat [S3]
- Ticket settings history: yes [S3]
- Ticket transfer: yes [S3]
- Ticket types: Tickets can be Paid or Free [S3]
- Ticket visibility: yes [S3]
- Ticketing registration: ticketing & registration, event check-in, badge design & printing, event website builder, enterprise software, event request forms, exhibitor management software [S1]
- Unique email registration: yes [S3]
- Use cases: conferences, trade shows, product launches, field marketing, sales kickoffs, internal events, seminars & training, fundraisers [S1]
- VAT applies all ticket types: yes [S7]
- VAT custom rate no exchange: yes [S7]
- VAT default setting path: VAT configured under Settings > Payment Processing > Taxes, VAT Tax section [S7]
- VAT display locations: registration · order confirmation email · invoice [S7]
- VAT exclusive with sales tax: no [S7]
- VAT fee scenarios: Absorb Fees (VAT passed to buyer) · Absorb Fees and VAT taxes · Pass Fees on to Ticket Buyer [S7]
- VAT invoice fields: yes · yes · yes [S7]
- VAT per ticket custom rate: Apply custom VAT amount in ticket Advanced Settings · yes [S7]
- VAT prerequisite no sales: yes [S7]
- VAT required fields: VAT Tax Name · VAT number ID · Country · Tax Rate [S7]
- VAT rounding note: 0.01 [S7]
- VAT supported: yes [S7]
- Walkin registration: instant · yes [S9]
- Welcome messages: push notifications · yes · ticket type · guest list · audience segment [S9]
- White labeling: yes [S1]
- White labeling: yes [S2]

**Subprocessors**
- List available: yes [S2]

**Support**
- Csat chat: 99.4 [S1]
- Docs: knowledge base, product updates, blog, case studies, FAQ [S1]
- G2 rating: 4.7 · G2 [S1]
- Response time: 21 [S1]
- Status page: yes [S1]

## Questions

### Is Accelevents European?

Not determined: the vendor’s pages as captured do not say where Accelevents is based.

### Where does Accelevents store data?

Not stated on the vendor’s pages as of 3 Nov 2026.

### Does Accelevents have a free plan?

Not stated on the vendor’s pages as of 3 Nov 2026.

### What are the best alternatives to Accelevents?

As of 30 Oct 2026, the panel rates [pretix (3/5)](https://whats-best.ai/software/event-ticketing/pretix), [Converia (3/5)](https://whats-best.ai/software/event-ticketing/converia) and [doo (3/5)](https://whats-best.ai/software/event-ticketing/doo) highest among the other 13 Event Registration & Ticketing products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [pretix](https://whats-best.ai/software/event-ticketing/pretix) (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [Accelevents alternatives](https://whats-best.ai/software/event-ticketing/accelevents/alternatives).

## What this page leaves out

- 13 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 5 compliance facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 5 support facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 4 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 2 data facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 1 hosting fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 1 sovereignty dimension could not be confirmed on the vendor’s own pages and is shown as unknown.

## Sources

- [S1] Vendor page: https://www.accelevents.com (checked 2026-11-03)
- [S2] Security / trust page — found from the homepage: https://www.accelevents.com/platform/security (checked 2026-11-03)
- [S3] Ticket shop, checkout & registration — found from sitemap: https://support.accelevents.com/en/articles/4045788-setup-tickets-event-ticketing-registration (checked 2026-11-03)
- [S4] Ticket shop, checkout & registration — found from sitemap: https://support.accelevents.com/en/articles/6388987-setting-the-event-limit-capacity (checked 2026-11-03)
- [S5] Payments, payouts, fees & refunds — found from sitemap: https://support.accelevents.com/en/articles/6285214-what-are-accelevents-event-ticketing-fees-and-how-are-ticketing-fees-calculated (checked 2026-11-03)
- [S6] Payments, payouts, fees & refunds — found from sitemap: https://support.accelevents.com/en/articles/6451072-connect-your-payment-processor (checked 2026-11-03)
- [S7] VAT, invoices & accounting handoff — found from sitemap: https://support.accelevents.com/en/articles/6323946-adding-vat-to-ticket-sales (checked 2026-11-03)
- [S8] VAT, invoices & accounting handoff — found from sitemap: https://support.accelevents.com/en/articles/6327035-ticket-purchase-invoice (checked 2026-11-03)
- [S9] Check-in, badges & on-site sales — found from sitemap: https://www.accelevents.com/platform/event-check-in (checked 2026-11-03)
- [S10] Check-in, badges & on-site sales — found from sitemap: https://support.accelevents.com/en/articles/443011-check-in-attendees-through-the-admin-app (checked 2026-11-03)
- [S11] Attendee data & the customer relationship — found from sitemap: https://support.accelevents.com/en/articles/5974609-is-accelevents-gdpr-compliant (checked 2026-11-03)
- [S12] Attendee data & the customer relationship — found from sitemap: https://www.accelevents.com/privacy/sub-processors (checked 2026-11-03)

---

Cite as: whats-best.ai, "Accelevents — Event Registration & Ticketing", AI panel analysis, as of 2026-11-04. https://whats-best.ai/software/event-ticketing/accelevents

Corrections: https://whats-best.ai/correct/1435?target=page