# Billetto — Event Registration & Ticketing

Billetto by Billetto ApS holds a panel rating of 2.5/5 from 6 AI judges (category median 2.5/5), as of 2026-10-30. Provenance: EU-Made; sovereignty: not determined.

- Vendor: Billetto ApS (https://go.billetto.com/de-de/)
- Category: [Event Registration & Ticketing](https://whats-best.ai/software/event-ticketing.md)
- Provenance (editorial classification): EU-Made
- Canonical page: https://whats-best.ai/software/event-ticketing/billetto
- Alternatives: https://whats-best.ai/software/event-ticketing/billetto/alternatives ([markdown](https://whats-best.ai/software/event-ticketing/billetto/alternatives.md))
- Data as of: 2026-11-04 · evaluated 2026-10-30 · oldest source captured 2026-10-29

**AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology

## At a glance

- Vendor: Billetto ApS
- Headquarters: Not stated on the vendor’s pages as of 1 Nov 2026
- Data hosting: Not stated on the vendor’s pages as of 1 Nov 2026
- Free plan: Not stated on the vendor’s pages as of 1 Nov 2026

## The panel's verdict

Billetto, an event ticketing platform, scores highest on shop and registration, at 7 to 8: judges credit a checkout widget that completes purchases on the organiser's own website without a redirect. Weakest are sovereignty, 2 to 4, and attendee data ownership, 3 to 4: each buyer gets a Billetto account with a public profile unless they opt out, an AI recommends events to those users, and we found no public information on hosting, subprocessors, a data processing agreement or security certifications — the published contracting entity, Billetto ApS, DK32569080, weighed against that absence. Invoicing and tax sits at 4: accounting reports and payout receipts are documented, but we found no public information on invoices in the organiser's name. Payments and fees spans 6 to 7, between the documented payout rhythm — twice a week, advance payout at a transaction fee of 1 % plus VAT — and no public information on chargebacks or the organiser's own payment account. The buyer fee is published as 3,99 % + €0,90 pro Ticket plus VAT; weighted verdicts range 4.6 to 5.8.

**Speaks for it:**
- Checkout widget completes the purchase on the organiser's own website without a redirect, with Billetto branding removable and the checkout language adjustable per market.
- Payouts run twice a week as standard, with advance payout available from two business days after a sale on the Growth tier at a standard transaction fee of 1 % plus VAT.
- Twelve payment integrations are named, among them Adyen, Stripe, Nets, Klarna, PayPal and Apple Pay.
- A documented check-in setup: a scanner app for Android, real-time searchable guest lists, a scan-in tracker by ticket type and entrance, and zone- and role-based access control.
- The finance pages document an accounting report by ticket type, add-ons, several VAT rates and sales channels, per-event payout references, a payout receipt and accountant access.

**Held against it:**
- Invoicing and tax scores sit at 4: we found no public information on invoices in the organiser's name with consecutive numbers, business-buyer VAT ID capture, credit notes, e-invoices or an export to a named accounting system such as DATEV.
- A Billetto account with a public profile is created for every buyer unless they opt out, and an AI solution recommends events to those users on Billetto's own website and in emails.
- We found no public information on where attendee, order and payment data are hosted, on a subprocessor list, on a data processing agreement or on security certifications.
- We found no public information on chargeback handling, on the organiser connecting its own payment account, or on invoice and bank-transfer payment for business buyers.
- We found no public information on offline scanning, badge printing, box-office or on-site sales with a card terminal, or attendance certificates.

**Best for:**
- You sell from your own website and want the purchase completed there without a redirect, under your own branding.
- You run recurring events or courses and need a calendar widget, buyer questions, promo codes, member pricing and group offers.
- You need payout timing in writing before committing: twice a week as standard, with advance payout available at a stated transaction fee.
- Your event has several entrances or zones and you need arrival counts per ticket type and entrance.

**Avoid if:**
- You need invoices issued in your company name with consecutive numbers and a buyer VAT ID — the documented buyer flow is a confirmation number and ticket, with accounting reports and exports behind it.
- Your revenue must land directly in your own payment account — the documented model has Billetto collecting via third-party payment providers under its Merchant Agreement and passing payments on.
- You cannot accept attendees being enrolled into the vendor's own audience — the terms document a Billetto account and public profile created at purchase, with AI recommendations shown to those users.
- You must refund the full ticket price on cancellation — the terms document a refund of the ticket price minus the Billetto fee.

## Scores by judge and criterion

Scores out of 5, each judge scoring independently against the published rubric (v1). "n/r" = not rated: the vendor publishes no price, or the judge found no public information on that criterion.

| Criterion | The Conference Organiser | The Venue Promoter | The Course Provider | The Revenue Accountant | The Data Protection Officer | The Skeptic |
| --- | --- | --- | --- | --- | --- | --- |
| Ticket shop, checkout & registration | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 4/5 | 3.5/5 |
| Payments, payouts, fees & refunds | 3/5 | 3.5/5 | 3/5 | 3.5/5 | 3.5/5 | 3/5 |
| VAT, invoices & accounting handoff | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 |
| Check-in, badges & on-site sales | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 |
| Attendee data & the customer relationship | 1.5/5 | 2/5 | 2/5 | 1.5/5 | 2/5 | 1.5/5 |
| European sovereignty | 1.5/5 | 1.5/5 | 1.5/5 | 1/5 | 2/5 | 2/5 |
| Pricing transparency | n/r | n/r | n/r | n/r | n/r | n/r |
| **Weighted verdict** | **2.5/5** | **3/5** | **2.5/5** | **2.5/5** | **2.5/5** | **2.5/5** |

### The judges

- **The Conference Organiser** (v1.0): Runs the annual congress of a trade association: 900 attendees over two days, member and non-member prices, workshops with twenty seats each, and half the bookings made by an assistant for three colleagues at once. Wants the shop on the association's own site, invoices that a company's accounts payable accepts without a phone call, badges printed at the door from the same data, and session check-in that counts towards continuing-education points.
- **The Venue Promoter** (v1.0): Books bands and DJs into a 250-capacity club, four nights a week, and pays the artists their guarantee before the show. Needs the ticket money before the event rather than three weeks after, a fee that buyers pay on top of a twelve-euro ticket, a door app two volunteers can run on their phones without signal in the basement, and the buyers of last month's show on a list the club can mail, not the platform.
- **The Course Provider** (v1.0): Runs a small adult education business: evening courses over eight weeks, weekend workshops for coaches, and a few seminars that employers pay for. Wants registrations with the questions each course needs, a waiting list that fills a cancelled seat by itself, VAT that is right for exempt teaching and taxable workshops in one shop, invoices to employers in her own name, and cancellation rules her terms can point to.
- **The Revenue Accountant** (v1.0): Keeps the books for a concert promoter and two conference organisers and gets a payout statement each month that nets ticket sales, refunds and platform fees into one number. Wants to know who sold the ticket in whose name, which VAT rate applied to each ticket, a fee invoice kept apart from the revenue, credit notes for every refund, and an export that reaches DATEV without a spreadsheet in between.
- **The Data Protection Officer** (v1.0): Advises a federation of sports clubs whose events collect names, employers, dietary needs and the odd wheelchair note. Reads the ticket buyer terms before the feature list, because they say whether the platform is a processor or a controller with its own newsletter. Wants a DPA that names the organiser as controller, subprocessors with their countries, and attendee lists that are deleted after the event instead of kept for marketing.
- **The Skeptic** (v1.0): Has seen "free for free events" turn into a fee on every paid ticket that buyers blame the organiser for, payouts held until a week after the show, and a platform that emails the organiser's audience about a rival's concert. Reads "your data belongs to you" next to buyer accounts on the platform's own app, and an export that stops at names and emails — and asks what leaving would cost.

## European sovereignty — proven facts

Built only from facts on the vendor's own pages; a dimension we could not prove is left open, never scored as zero. Headline: not determined.

| Dimension | Finding | Points | Source |
|---|---|---|---|
| Legal entity | Not determined | — | — |
| Hosting location | Not determined | — | — |
| Hosting options | Not determined | — | — |
| Open source | Not determined | — | — |
| Data processing agreement | Not determined | — | — |
| Transfer impact assessment | Not determined | — | — |

## Key facts

Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources).

**Data**
- Organiser data disclosure: yes [S8]

**Hosting**
- Legal entity: 32569080 · Dronningens Tværgade 9, 2, 1302 København K · Billetto ApS [S4]

**Integrations**
- API description: API provides developers full access to main ticketing functions [S6]
- API webhooks: yes [S5]
- Apps: Billetto-App (iOS) · Veranstalter-App (Android) · Scanner-App (Android) [S6]
- Description: Plug-and-play integrations with CRM, marketing, analytics and more [S6]
- Developer APIs: yes · yes [S11]
- Developer platform: yes [S9]
- Developer resources: Developer section offers development docs and webhooks & APIs [S2]
- Developer surface: yes · yes [S7]
- Embed widget: payment options embeddable on organizer's own website [S9]
- Facebook login: Facebook Login · yes · yes [S8]
- Payment providers: Adyen · Stripe · Nets · Frisbii · Clearhaus · Quickpay · MobilePay · Vipps · Swish · Klarna · PayPal · Apple Pay · Google Pay [S5]
- Payment providers: Adyen · Stripe · Nets · Frisbii · Clearhaus · Quickpay · MobilePay · Vipps · Swish · Klarna · PayPal · Apple Pay · Google Pay [S12]
- Platform support: WordPress.org · Squarespace · Wix [S2]
- Webhooks API: yes [S3]
- Webhooks API: yes [S4]
- Webhooks API: yes [S12]
- Webhooks APIs: yes [S10]
- Webhooks APIs: Webhooks & APIs offered in developer section [S13]
- Webhooks APIs: Webhooks & APIs offered under Developer section [S14]

**Legal**
- Company: 32569080 · Dronningens Tværgade 9, 2, 1302 København K · Billetto ApS [S2]
- Company details: 32569080 · Billetto ApS · Dronningens Tværgade 9, 2, 1302 København K [S11]
- Contracting entity dk group: Billetto ApS · Dronningens Tværgade 9, 2. Sal, 1302 København K, Denmark · Billetto.dk · Billetto.eu · Billetto.nl · Billetto.ie · Billetto.fr · Billetto.fi · Billetto.it · Billetto.es · Billetto.pl · Billetto.at · Billetto.be · Billetto.p… [S8]
- Contracting entity no: Billetto.no · Billetto AS · Norway · NO996155064 [S8]
- Contracting entity se: Billetto.se · Billetto AB · Sweden · 559062609801 [S8]
- Contracting entity UK: Billetto.co.uk · Billetto UK Limited · GB157940286 · 6th Floor 9 Appold Street, EC2A 2AP London, United Kingdom · 08364593 [S8]
- Entity: 32569080 · Billetto ApS · Dronningens Tværgade 9, 2, 1302 København K [S3]
- Entity: 32569080 · Billetto ApS · Dronningens Tværgade 9, 2, 1302 København K [S6]
- Entity: 32569080 · Billetto ApS · Dronningens Tværgade 9, 2, 1302 København K [S5]
- Entity: 32569080 · Billetto ApS · Dronningens Tværgade 9, 2, 1302 København K [S7]
- Entity: 32569080 · Dronningens Tværgade 9, 2, 1302 København K · Billetto ApS [S9]
- Entity: 32569080 · Billetto ApS · Dronningens Tværgade 9, 2, 1302 København K [S10]
- Entity: 32569080 · Billetto ApS · Dronningens Tværgade 9, 2, 1302 København K [S12]
- Entity: 32569080 · Billetto ApS · Dronningens Tværgade 9, 2, 1302 København K [S13]
- Entity: 32569080 · Billetto ApS · Dronningens Tværgade 9, 2, 1302 København K [S14]
- Merchant agreement applies to paid tickets: yes · yes [S8]

**Pricing**
- Essential buyer fee: 0 · yes · 0 · 3.99 · 0.9 [S7]
- Essential limit: Essential · 1000 [S7]
- Fee passing option: yes · yes [S8]
- Fee payer flexibility: buyer · organizer [S11]
- Free tier: sale of paid tickets, subscription tickets and registrations · yes [S8]
- Free trial: Free trial to test Billetto [S3]
- Free trial: yes [S4]
- Free trial: yes [S5]
- Free trial: yes [S9]
- Free trial: Try Billetto for free [S12]
- Free trial: Billetto can be tested for free [S13]
- Free trial: Free trial of Billetto [S14]
- Growth buyer fee: or less · 0 · yes · yes · 0 · 3.99 · 0.9 [S7]
- Growth features: payout in advance · manual ad campaigns · premium homepage placement · custom email marketing [S7]
- Growth fee: EUR · 3.99 · 1000 · 0.9 [S11]
- Growth limit: Growth · 1000 [S7]
- No monthly or setup fee: yes · yes [S11]
- Organizer free: no [S7]
- Payout frequency: 2 · yes [S12]
- Prepayment fee: no · 5 Werktage nach Bestelldatum [S11]
- Prepayment timing: Growth · after completed ticket sale · 2 [S11]
- Standard fee: excluded · EUR · 3.99 · 0.9 [S11]

**Product**
- Access control: Enterprise-level access control with multiple zones, roles and access permissions for large venues [S13]
- Account creation on purchase: yes · yes [S8]
- Account widget: Account widget shows full event calendar and auto-updates with new events [S2]
- Accountant access: yes [S11]
- Accounting booking convention: revenue negative, costs positive [S11]
- Accounting export: Exportable data and reconciliation tools for accounting [S5]
- Accounting report details: accounting report with revenue by ticket type, add-ons, multiple VAT rates and sales channels [S11]
- Accounting tools: Exportable data and built-in reconciliation tools [S12]
- Advertising model: yes [S7]
- AI features: yes · yes [S7]
- AI recommendations: yes [S8]
- Apps: iOS app · Android organizer app · Android scanner app [S3]
- Apps: organizer iOS app · organizer Android app · scanner Android app [S7]
- Apps: all-in-one app (iOS) · organizer app (Android) · scanner app (Android) [S9]
- Apps: Apps available: Billetto all-in-one app (iOS), Organiser app (Android), Scanner app (Android) [S13]
- Apps available: yes · yes · yes [S4]
- Apps available: Billetto app (iOS) · Organiser app (Android) · Scanner app (Android) [S10]
- Auto release order: yes [S10]
- Autocomplete: yes [S10]
- Branding customization: yes · yes · yes [S2]
- Browser compatibility: Chrome · Firefox · Safari · Edge · Opera [S2]
- Checkout apps: apps extend checkout: loyalty programs, upsells, activation [S10]
- Checkout capabilities: express checkout · one-click ordering with saved cards · auto-complete information · social engagement · local payments · mobile optimized · transparent pricing [S9]
- Checkout conversion claim: Billetto conversion rate exceeds competitors by on average 21%, per study completed May 2024 [S10]
- Checkout features: customizable one-click checkout trusted by 130,000 organizers [S9]
- Checkout questions: buyer questions collect address, names, photos; timing options incl. email reminders [S10]
- Coming soon labels: yes [S10]
- Community recognition: email or device recognition · 5000000 [S9]
- Community recognition: recognize 5M+ community users by email or device for one-tap payment [S10]
- Configuration options: Configurable event information, payment methods, and inclusion of private events [S2]
- Conversion claim: May 2024 · 21 [S9]
- Core purpose: Platform for promoting experiences and selling tickets [S1]
- Countries supported: 14 · yes [S11]
- Currencies: DKK · SEK · NOK · EUR · GBP [S7]
- Custom checkout: customizable checkout with apps and branding tools [S9]
- Customization options: Customizable control colors, displayed information level, and payment methods [S2]
- Data sharing: Share performance data, simple or advanced [S5]
- Data sharing: Share performance data from high-level snapshots to deep insights [S12]
- Developer access: APIs, webhooks and documentation available for developers [S6]
- Drop sales: yes [S9]
- Drop sales: yes [S10]
- Drop sales features: automatic release order · coming soon labels · exact release dates · hidden tickets [S9]
- Dynamic pricing: yes · automatic price adjustment per organizer rules based on capacity [S9]
- Dynamic pricing: yes [S10]
- Early payouts: Access funds before event day via flexible payout options [S12]
- Electronic ticket delivery: electronic to email · goods · tokens · services · traditional tickets [S8]
- Embed code location: Personalized widget code in event dashboard under Marketing > Widget [S2]
- Enterprise access control: Enterprise-level access control: multiple zones, roles and access permissions [S4]
- Event creation speed: 3 [S7]
- Event widget: Event widget embeds a dedicated ticket-purchase experience for a single event, found under 'Veranstaltung verwalten' [S2]
- Express checkout: yes [S10]
- Free trial: yes [S6]
- Free trial: try Billetto for free [S10]
- Geo advertising: yes [S7]
- Gift card tracker: tracker for redeemed gift cards [S11]
- Gift cards: Monitor gift card sales, redemptions and balances [S14]
- Giftcard tracker: Gift card sales tracker [S12]
- Giftcard tracking: Gift card sales tracker [S5]
- Giftcards: Monitor gift card sales, redemptions and balances in real time [S3]
- Growth prepayment available: Growth · yes [S11]
- Guestlists: Real-time guest lists: view, search and manage all guests including VIPs and last-minute arrivals [S13]
- Guestlists realtime: Real-time guest list: view, search and manage all guests [S4]
- Hardware: Event hardware such as scanners and access points, suitable for events of any size [S6]
- Hide tickets: yes [S10]
- Live sales dashboard: live sales dashboard across events, channels and campaigns [S11]
- Local payment methods: Local payment methods integrated into checkout [S2]
- Local payments: yes [S10]
- Loyalty: member discounts, exclusive promo codes, early-bird discounts at checkout [S9]
- Loyalty discounts: yes [S10]
- Markets: 14 [S7]

**Support**
- Channels: Help Center · Contact support · Feedback · Service status [S12]
- Channels hours: email · phone · English · 9:00-15:30 CET · 9:00-16:30 CET [S7]
- Copyright takedown contact: support@billetto.com [S8]
- Developer docs: support staff · documentation [S9]
- Developer support: support staff and documentation for developers [S10]
- Help center: help center · contact support [S3]
- Help center: Help center, contact support, feedback and service status links available [S13]
- Help resources: terms and privacy · help center · contact support · feedback · service status [S2]
- Notice email: support@billetto.dk [S8]
- Resources: terms and privacy · help center · contact support · feedback · service status [S7]
- Service status: yes [S6]
- Setup assistance: Step-by-step setup guide and dedicated support team for integration questions [S2]
- Terms notice email: support@billetto.com [S8]

73 more facts on the canonical page: https://whats-best.ai/software/event-ticketing/billetto

## Questions

### Is Billetto European?

Yes. whats-best.ai classifies Billetto as EU-Made.

### Where does Billetto store data?

Not stated on the vendor’s pages as of 1 Nov 2026.

### Does Billetto have a free plan?

Not stated on the vendor’s pages as of 1 Nov 2026.

### What are the best alternatives to Billetto?

As of 3 Nov 2026, the panel rates [pretix (3/5)](https://whats-best.ai/software/event-ticketing/pretix), [Converia (3/5)](https://whats-best.ai/software/event-ticketing/converia) and [doo (3/5)](https://whats-best.ai/software/event-ticketing/doo) highest among the other 13 Event Registration & Ticketing products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [pretix](https://whats-best.ai/software/event-ticketing/pretix) (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [Billetto alternatives](https://whats-best.ai/software/event-ticketing/billetto/alternatives).

## What this page leaves out

- We found no public information on compliance on the pages we read (go.billetto.com/de-de, go.billetto.com/de-de/sell/checkout/widgets, go.billetto.com/de-de/manage/attendees, go.billetto.com/de-de/manage/check-in, go.billetto.com/de-de/manage/finance, go.billetto.com/de-de/manage/technology and 9 more). If the vendor publishes it somewhere else, send us the page.
- 21 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 8 legal facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 2 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 1 integrations fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 2 sovereignty dimensions could not be confirmed on the vendor’s own pages and are shown as unknown.
- 6 of the readings below were written against an earlier fact sheet — a fact has been corrected, added or pulled since. Until the panel next runs on this product you are reading the older judgement.

## Sources

- [S1] Vendor homepage: https://go.billetto.com/de-de/ (checked 2026-10-29)
- [S2] Features page (ticket widget): https://go.billetto.com/de-de/sell/checkout/widgets (checked 2026-10-29)
- [S3] Features page (attendee management): https://go.billetto.com/de-de/manage/attendees (checked 2026-10-29)
- [S4] Features page (check-in): https://go.billetto.com/de-de/manage/check-in (checked 2026-10-29)
- [S5] Features page (finance and payouts): https://go.billetto.com/de-de/manage/finance (checked 2026-10-29)
- [S6] Features page (API and technology): https://go.billetto.com/de-de/manage/technology (checked 2026-10-29)
- [S7] Pricing page: https://go.billetto.com/de-de/pricing (checked 2026-10-29)
- [S8] Terms and privacy (legal documents): https://go.billetto.com/de-de/resources/legal-documents (checked 2026-10-29)
- [S9] Ticket shop, checkout & registration — found from sitemap: https://go.billetto.com/de-de/sell/checkout (checked 2026-10-29)
- [S10] Ticket shop, checkout & registration — found from sitemap: https://go.billetto.com/sell/checkout (checked 2026-10-29)
- [S11] Payments, payouts, fees & refunds — found from sitemap: https://go.billetto.com/de-de/solutions/finance (checked 2026-10-29)
- [S12] Payments, payouts, fees & refunds — found from sitemap: https://go.billetto.com/manage/finance (checked 2026-10-29)
- [S13] Check-in, badges & on-site sales — found from sitemap: https://go.billetto.com/manage/check-in (checked 2026-10-29)
- [S14] Attendee data & the customer relationship — found from sitemap: https://go.billetto.com/manage/attendees (checked 2026-10-29)
- [S15] Legal notice — found from the homepage: https://go.billetto.com/da-dk/resources/legal-documents (checked 2026-11-01)

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Cite as: whats-best.ai, "Billetto — Event Registration & Ticketing", AI panel analysis, as of 2026-11-04. https://whats-best.ai/software/event-ticketing/billetto

Corrections: https://whats-best.ai/correct/1200?target=page
