# Eventbrite — Event Registration & Ticketing

Eventbrite by Eventbrite, Inc. holds a panel rating of 2/5 from 6 AI judges (category median 2.5/5), as of 2026-10-30. Provenance: Rest of world; sovereignty: not determined.

- Vendor: Eventbrite, Inc. (https://www.eventbrite.de/organizer/overview/)
- Category: [Event Registration & Ticketing](https://whats-best.ai/software/event-ticketing.md)
- Provenance (editorial classification): Rest of world
- Canonical page: https://whats-best.ai/software/event-ticketing/eventbrite
- Alternatives: https://whats-best.ai/software/event-ticketing/eventbrite/alternatives ([markdown](https://whats-best.ai/software/event-ticketing/eventbrite/alternatives.md))
- Data as of: 2026-11-04 · evaluated 2026-10-30 · oldest source captured 2026-10-29

**AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology

## At a glance

- Vendor: Eventbrite, Inc.
- Headquarters: Not stated on the vendor’s pages as of 29 Oct 2026
- Data hosting: Not stated on the vendor’s pages as of 29 Oct 2026
- Free plan: Not stated on the vendor’s pages as of 29 Oct 2026

## The panel's verdict

Eventbrite is a ticketing and event discovery platform whose bench results are strongest on payments and fees, at 6-7, and shop and registration, clustered at 6: judges credit card, Apple Pay, Google Pay and PayPal checkout, payouts before the event, within minutes or five days after, and free, paid and donation tickets with discount codes and an embeddable checkout. Invoicing and tax is weakest — five judges score 3 — with no public information on per-ticket VAT rates, invoices in the organiser's name or accounting exports; fees are deducted from payouts rather than invoiced. Pricing transparency clusters at 4: publishing is free, free tickets carry no service fees and Pro costs 'ab 15 $/Monat', but no per-ticket fee figure appears. Judges split 3 against 4 on attendee data ownership and sovereignty; both sides weigh the published processing addendum and subprocessor list against Eventbrite Inc.'s stated controller role for EEA and Swiss users and its marketing to those users. The widest split: one judge scores 0 on every criterion, weighted total 0.0, though their notes call the shop side 'real'.

**Speaks for it:**
- Free, paid and donation ticket types with early-bird pricing, discount codes, add-ons such as merchandise and parking, waitlists, reserved seating and timed entry
- Checkout embeds into the organiser's own website, Facebook page or WordPress blog, with Apple Pay and Google Pay on mobile
- Card, Apple Pay, Google Pay and PayPal checkout, with payouts before the event, instant within minutes, five days after the event, or on a custom schedule
- Publishing is free, free tickets carry no service fees, and Pro is quoted at 'ab 15 $/Monat' with a 50% discount on Pro for qualifying nonprofits and reduced fees on donation tickets
- iOS and Android check-in apps scan ticket QR codes across several synced devices, with manual check-in, check-out, live arrival figures and Tap to Pay for on-site sales

**Held against it:**
- No per-ticket service fee figure is published — service fees vary by package, country and currency, so a paid event's cost cannot be computed from the captured pages
- We found no public information on per-ticket VAT rates, invoices in the organiser's name with consecutive numbers, credit notes, or exports to a named accounting system
- The privacy policy names Eventbrite Inc. as the controller for EEA and Swiss users, and the platform's own recommendations account for one in four tickets sold
- A consumer deletion request can remove attendee data from the organiser's view on the platform
- We found no public information on where attendee, order and payment data are hosted, on subprocessor countries, or on ISO 27001 or SOC 2 certifications

**Best for:**
- You run free events and want publishing and free tickets without fees
- You want your ticket revenue early — payouts before the event, instant payouts within minutes and a five-day default are documented
- You want marketplace reach — the vendor states one in four tickets sold comes through personalised recommendations and 30% of paid tickets are facilitated via Eventbrite
- You are a qualifying nonprofit — 50% off Pro packages and reduced fees on donation tickets are published

**Avoid if:**
- Your accounts department needs invoices in your own name or exports to an accounting system — the pages describe fees as automatically deducted from payouts rather than invoiced
- You must know your per-ticket cost before selling — service fees vary by package, country and currency, additional processing fees depend on payout country and payment method, and custom pricing runs through the sales team
- Your data protection review turns on where attendee data sits — the controller named for EEA and Swiss users is Eventbrite Inc., a Delaware corporation headquartered in San Francisco, and the third-party disclosure names categories such as advertising agencies and data-enrichment firms, with no public information on their countries
- You depend on keeping your buyer list — the platform markets to your buyers through its own email, SMS and targeted advertising, and a consumer deletion request can remove attendee data from your view on the platform

## Scores by judge and criterion

Scores out of 5, each judge scoring independently against the published rubric (v1). "n/r" = not rated: the vendor publishes no price, or the judge found no public information on that criterion.

| Criterion | The Conference Organiser | The Venue Promoter | The Course Provider | The Revenue Accountant | The Data Protection Officer | The Skeptic |
| --- | --- | --- | --- | --- | --- | --- |
| Ticket shop, checkout & registration | 3/5 | 0/5 | 3/5 | 3/5 | 3/5 | 3/5 |
| Payments, payouts, fees & refunds | 3.5/5 | 0/5 | 3/5 | 3.5/5 | 3/5 | 3.5/5 |
| VAT, invoices & accounting handoff | 1.5/5 | 0/5 | 1.5/5 | 1.5/5 | 1.5/5 | 1.5/5 |
| Check-in, badges & on-site sales | 2.5/5 | 0/5 | 2.5/5 | 3/5 | 3/5 | 3/5 |
| Attendee data & the customer relationship | 2/5 | 0/5 | 2/5 | 2/5 | 1.5/5 | 1.5/5 |
| European sovereignty | 1.5/5 | 0/5 | 1.5/5 | 2/5 | 2/5 | 1.5/5 |
| Pricing transparency | 2/5 | 0/5 | 2/5 | 2/5 | 2/5 | 2/5 |
| **Weighted verdict** | **2.5/5** | **0/5** | **2.5/5** | **2.5/5** | **2/5** | **2/5** |

### The judges

- **The Conference Organiser** (v1.0): Runs the annual congress of a trade association: 900 attendees over two days, member and non-member prices, workshops with twenty seats each, and half the bookings made by an assistant for three colleagues at once. Wants the shop on the association's own site, invoices that a company's accounts payable accepts without a phone call, badges printed at the door from the same data, and session check-in that counts towards continuing-education points.
- **The Venue Promoter** (v1.0): Books bands and DJs into a 250-capacity club, four nights a week, and pays the artists their guarantee before the show. Needs the ticket money before the event rather than three weeks after, a fee that buyers pay on top of a twelve-euro ticket, a door app two volunteers can run on their phones without signal in the basement, and the buyers of last month's show on a list the club can mail, not the platform.
- **The Course Provider** (v1.0): Runs a small adult education business: evening courses over eight weeks, weekend workshops for coaches, and a few seminars that employers pay for. Wants registrations with the questions each course needs, a waiting list that fills a cancelled seat by itself, VAT that is right for exempt teaching and taxable workshops in one shop, invoices to employers in her own name, and cancellation rules her terms can point to.
- **The Revenue Accountant** (v1.0): Keeps the books for a concert promoter and two conference organisers and gets a payout statement each month that nets ticket sales, refunds and platform fees into one number. Wants to know who sold the ticket in whose name, which VAT rate applied to each ticket, a fee invoice kept apart from the revenue, credit notes for every refund, and an export that reaches DATEV without a spreadsheet in between.
- **The Data Protection Officer** (v1.0): Advises a federation of sports clubs whose events collect names, employers, dietary needs and the odd wheelchair note. Reads the ticket buyer terms before the feature list, because they say whether the platform is a processor or a controller with its own newsletter. Wants a DPA that names the organiser as controller, subprocessors with their countries, and attendee lists that are deleted after the event instead of kept for marketing.
- **The Skeptic** (v1.0): Has seen "free for free events" turn into a fee on every paid ticket that buyers blame the organiser for, payouts held until a week after the show, and a platform that emails the organiser's audience about a rival's concert. Reads "your data belongs to you" next to buyer accounts on the platform's own app, and an export that stops at names and emails — and asks what leaving would cost.

## European sovereignty — proven facts

Built only from facts on the vendor's own pages; a dimension we could not prove is left open, never scored as zero. Headline: not determined.

| Dimension | Finding | Points | Source |
|---|---|---|---|
| Legal entity | Not determined | — | — |
| Hosting location | Not determined | — | — |
| Hosting options | Not determined | — | — |
| Open source | Not determined | — | — |
| Data processing agreement | Not determined | — | — |
| Transfer impact assessment | Not determined | — | — |

## Key facts

Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources).

**Compliance**
- Controller ewr switzerland: EWR · Schweiz · Eventbrite Inc. [S7]
- Cookie notice: Cookie-Erklärung describes use of cookies and similar technologies [S8]
- Cookie notice: yes [S7]
- Do not track: no [S7]
- Human rights declaration: Eventbrite publishes a human rights declaration [S8]
- Organizer DPA: Data Processing Addendum for Organizers (DVN) available [S8]
- Pci: yes [S5]
- Special regimes: EWR · Schweiz · Großbritannien · US-Bundesstaaten · Brasilien [S7]

**Data**
- Account deletion: Kontoeinstellungen [S7]
- Consumer deletion scope: Löschen/Anonymisieren auf den Services möglich; Kopien beim Veranstalter können bestehen bleiben [S7]
- Download portability: yes · maschinenlesbar · yes [S7]
- Privacy faq consumer: Privacy FAQ available for consumers and organizers [S8]
- Retention backup: yes [S7]
- Stats 2024: 4700000 · 270000000 · 89000000 [S3]

**Hosting**
- Regions: US · Canada · Australia · New Zealand · UK · Ireland [S6]

**Integrations**
- App marketplace: over 100 [S2]
- App marketplace: over 100 [S4]
- Facebook account linking: Facebook-Benutzername · Vor- und Nachname · E-Mail-Adresse · Wohnort · Freundesliste · Profilbild [S7]
- Tiktok: yes [S1]

**Legal**
- API terms: API terms of use published for developers [S8]
- Community guidelines: Community-Richtlinien outline what is not allowed on the marketplace [S8]
- Entity: Delaware, USA · 4742147 [S7]
- EU representative: Eventbrite Operations (IE) Limited · 97 South Mall Cork, T12 XV54, Irland [S7]
- Organizer refund policies: Organizer refund policies published [S8]
- Policy updated: 2026-09-15 [S7]
- Privacy policy: Datenschutzrichtlinien describe how Eventbrite collects, uses and protects personal data [S8]
- Processor DPA: DPA for processors and subprocessors published [S8]
- Supplier code of conduct: Supplier code of conduct published [S8]
- Terms of service: Nutzungsbedingungen (terms of use) govern rules and policies for using Eventbrite [S8]
- Trademark copyright policy: Trademark and copyright policy published for IP owners [S8]
- UK representative: Eventbrite UK Limited · The Pavilions, Bridgwater Road, Bristol, England, BS13 8FD [S7]

**Pricing**
- Additional processing fees: payout country · payment method · yes [S5]
- Addon pro: Eventbrite Pro · 15 · 10000 [S6]
- Ads extra cost: yes [S2]
- Ads extra cost: ad spend not included · yes [S6]
- Ads markets: yes [S6]
- Custom packages: yes · yes · yes [S2]
- Custom packages: yes · yes [S4]
- Custom packages: yes · yes [S5]
- Enterprise custom packages: Custom packages with personal support and individual pricing via sales [S1]
- Fee model: yes · package · country · currency · yes [S5]
- Fee payer: ticket buyers · yes [S6]
- Free events: 0 [S6]
- Free events no fees: yes [S2]
- Free for free events: yes [S3]
- Free publishing: yes [S1]
- Free publishing: yes [S4]
- Free publishing: yes [S5]
- Free publishing fees: ticket fees paid by attendees by default (service fee + payment processing fee), organizer may absorb · yes [S2]
- Free tickets: 0 [S5]
- Model: free publishing, attendees pay ticket fees on paid tickets [S6]
- Nonprofit donation tickets: yes [S6]
- Nonprofit pro discount: 50 [S6]
- Paid events fee pass through: yes [S2]
- Payouts before event: yes [S4]

**Product**
- 2024 transactions: 4700000 · 270000000 [S2]
- Ads visibility: 14 [S1]
- AI marketing tools: AI-powered email and social media ad tools with Smart Audiences [S2]
- AI marketing tools: AI-powered email and social media advertising tools with smart audiences [S4]
- All in one ticketing platform: Eventbrite is an all-in-one ticketing and marketing platform [S2]
- Analytics: Real-time analytics on registration sources and campaign ROI [S3]
- Audience reach comparison: unique ticket buyers · 90 million · <20 million [S2]
- Audience reports: Audience reports and insights on ticket sale sources and buyer details [S2]
- Auto registration link: Unique registration URL auto-generated on publish, found in event dashboard [S3]
- Automated multi event ads: Single automated campaign on Facebook and Instagram; ads auto-update when events added or sold out [S3]
- Automated notifications: yes [S2]
- Automated notifications: Automated reminders and updates when people follow or like events [S3]
- Automatic data collection: Gerätekennung inkl. IP-Adresse, Geräte-/Browsermerkmale, Nutzungsstatistiken, Herkunft, Cookie-/Tracking-Daten [S7]
- Brand surface: Websites · mobile Anwendungen · Webseiten · Anwendungsprogrammierschnittstellen (APIs) · Subdomänen · Eventbrite · Eventbrite Communities · Eventbrite Music · Eventbrite Venue · Lanyrd · Rally · Ticketea · Ticketfly · nvite · RFID · Einlas… [S7]
- Checkin app platforms: yes · yes [S4]
- Checkin settings: check-out · ticket validation · yes [S4]
- Checkout payment methods: yes · credit cards · Apple Pay · Google Pay [S5]
- Checkout security: Secure, seamless attendee checkout [S1]
- Collections: yes [S2]
- Comparison reach: yes · 90 [S6]
- Competitor audience claim: under 20 million · 90 million [S4]
- Coppa children: Abschnitt zu Kinderdatenschutz/COPPA vorhanden [S7]
- Customizable event pages: yes [S2]
- Customizable event pages: Customizable event registration pages with seamless checkout [S3]
- Data collection users: Name, Adresse, E-Mail-Adresse, Interesseninhalte und weitere freiwillige Angaben [S7]
- Data shared on ticket transfer: yes [S7]
- Default payment processing: yes [S5]
- Demand generation share: 30% [S2]
- Demo videos: yes [S2]
- Detailed analytics: Detailed analytics and reports [S1]
- Detailed analytics reports: Detailed analytics and reports included [S4]
- Discount codes: exclusive discounts · early-bird pricing · limited-time offers · special access via smartphone scan [S2]
- Discovery recommendations share: 1 in 4 [S2]
- Embedded checkout: Embedded checkout on own website, Facebook page, WordPress blog and more [S3]
- Embedded ticket sales: yes [S2]
- Event payments: Eventbrite Payments lets organizers accept payments online and on-site with a few clicks [S5]
- Event stats: 284000000 [S1]
- Eventbrite friends feature: Name · Profilbild · Standort [S7]
- Events count: 4.7 million [S6]
- Fee absorption options: fees included in ticket price, deducted from payouts [S5]
- Fee pass through: yes [S5]
- Fee structure: service fee · payment processing fee (if applicable) [S6]
- Flexible ticket types: Flexible ticket types for in-person or online events [S1]
- Free events: yes [S1]
- Free ticket selling: yes · yes [S2]
- Global countries supported: nearly 180 [S2]
- Hosting features: automated event reminders · organizer app · mobile check-in · waitlists [S6]
- In app payments: On-site ticket and merchandise payments processed securely in the app [S4]
- Inferred data: Altersgruppe · Geschlecht · Elternstatus [S7]
- Instant payouts: yes · yes [S5]
- Live analytics: Live analytics on arrivals, check-ins by ticket type and time, on-site sales and total attendance [S4]
- Manual checkin: yes [S4]
- Marketing channels: E-Mail · SMS · Anzeigemedien · zielgerichtete Werbung auf Geräten [S7]
- Marketing features: Eventbrite Ads · email campaigns · Facebook/Instagram ad tools · promo codes · smart audiences · data insights and reports [S6]
- Marketing tools: Automated email and social media marketing tools [S1]
- Marketplace apps: Over 100 apps available in Eventbrite App Marketplace [S3]
- Marketplace buyers: 90000000 [S2]
- Marketplace stats: 270 million [S6]
- Mobile payments: yes · yes [S3]
- Monthly users: 89000000 [S2]
- Monthly users: 89 million [S6]
- Multi device sync: yes [S4]
- No sale of personal data: no [S7]
- Online ticket sales: Ticket sales for in-person or online events [S1]
- Onsite contactless payments: Instant payouts and Tap to Pay marketed as a duo for financial flexibility and operational efficiency [S5]
- Organizer app: Organizer app: guest check-in, on-site ticket sales, data tracking [S1]
- Organizer app: yes · monitor ticket sales · check in attendees · real-time data [S2]
- Organizer app: Organizer app: monitor registrations, contactless check-in via scan, real-time event data [S3]
- Organizer data collected: Kreditkartendaten, Finanzdaten, Steueridentifikationsnummer von Veranstaltern [S7]
- Organizer data sharing: Registrierungsdaten werden an den jeweiligen Veranstalter offengelegt [S7]
- Package features: flexible ticket types for in-person or online events · built-in email and social media marketing tools · secure seamless checkout · payouts before your event · detailed analytics and reports [S2]
- Payment methods: online and at entry · Apple Pay · Google Pay [S5]
- Payment options config: Choose preferred payment processor, currency and country per event under Payments & Taxes [S3]
- Payment processors: Self-service payment options: PayPal or Eventbrite Payments [S3]
- Payments processing: Integrated full-service payment processing [S1]
- Payout before event: Payouts before your event [S3]
- Payout timing default: yes · 5 [S5]
- Payouts before event: yes [S5]
- Personalized ads optout: yes [S7]
- Personalized recommendations: Personalized event recommendations by interest and location [S1]
- Platform description: Ticketbuchungs- und Registrierungsplattform [S7]
- Platform positioning: All-in-one ticketing and event discovery platform [S1]
- Platform stats 2024: over 4.7 million · 270000000 · 89 million [S4]
- Pro package: yes [S6]
- Qr scanning: Contactless QR-code ticket scanning for faster entry and fraud prevention [S4]
- Realtime stats: Real-time monitoring of check-ins, registrations, attendance and on-site sales [S4]

**Subprocessors**
- List available: Eventbrite publishes a list of its subprocessors [S8]

**Support**
- Academy: Eventbrite Academy training for event promotion and management [S1]
- Demo video: yes [S4]
- Free events channels: via Pro subscription · yes [S6]
- Help center: Help Center with answers, guides, FAQs [S1]
- Help center: Step-by-step guides in Eventbrite Help Center [S3]
- Paid events chat: yes · yes [S6]
- Privacy contact: privacy@eventbrite.com [S7]
- Sales contact: Sales contact available [S1]
- Sales enterprise: yes · yes · yes [S6]

37 more facts on the canonical page: https://whats-best.ai/software/event-ticketing/eventbrite

## Questions

### Is Eventbrite European?

No. whats-best.ai classifies Eventbrite as Rest of world.

### Where does Eventbrite store data?

Not stated on the vendor’s pages as of 29 Oct 2026.

### Does Eventbrite have a free plan?

Not stated on the vendor’s pages as of 29 Oct 2026.

### What are the best alternatives to Eventbrite?

As of 3 Nov 2026, the panel rates [pretix (3/5)](https://whats-best.ai/software/event-ticketing/pretix), [Converia (3/5)](https://whats-best.ai/software/event-ticketing/converia) and [doo (3/5)](https://whats-best.ai/software/event-ticketing/doo) highest among the other 13 Event Registration & Ticketing products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [pretix](https://whats-best.ai/software/event-ticketing/pretix) (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [Eventbrite alternatives](https://whats-best.ai/software/event-ticketing/eventbrite/alternatives).

## Head-to-head

- [Eventbrite vs pretix](https://whats-best.ai/compare/eventbrite-vs-pretix.md)

## What this page leaves out

- 6 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 4 support facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 3 integrations facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 1 legal fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 2 sovereignty dimensions could not be confirmed on the vendor’s own pages and are shown as unknown.
- 6 of the readings below were written against an earlier fact sheet — a fact has been corrected, added or pulled since. Until the panel next runs on this product you are reading the older judgement.

## Sources

- [S1] Vendor homepage (for organisers): https://www.eventbrite.de/organizer/overview/ (checked 2026-10-29)
- [S2] Features page (selling tickets): https://www.eventbrite.de/organizer/features/sell-tickets/ (checked 2026-10-29)
- [S3] Features page (online registration): https://www.eventbrite.de/organizer/features/registration-online/ (checked 2026-10-29)
- [S4] Features page (check-in app): https://www.eventbrite.de/organizer/features/organizer-check-in-app/ (checked 2026-10-29)
- [S5] Features page (payments): https://www.eventbrite.de/organizer/features/event-payment/ (checked 2026-10-29)
- [S6] Pricing page: https://www.eventbrite.de/organizer/pricing/ (checked 2026-10-29)
- [S7] Privacy policy: https://www.eventbrite.de/help/de/articles/460838/eventbrite-privacy-policy/ (checked 2026-10-29)
- [S8] Terms of service: https://www.eventbrite.de/corporate/legal/legalterms/ (checked 2026-10-29)

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Cite as: whats-best.ai, "Eventbrite — Event Registration & Ticketing", AI panel analysis, as of 2026-11-04. https://whats-best.ai/software/event-ticketing/eventbrite

Corrections: https://whats-best.ai/correct/1207?target=page