# Tito — Event Registration & Ticketing

Tito by Team Tito Limited holds a panel rating of 2.5/5 from 6 AI judges (category median 2.5/5), as of 2026-10-30. Provenance: EU-Made; sovereignty: not determined.

- Vendor: Team Tito Limited (https://ti.to/home)
- Category: [Event Registration & Ticketing](https://whats-best.ai/software/event-ticketing.md)
- Provenance (editorial classification): EU-Made
- Canonical page: https://whats-best.ai/software/event-ticketing/tito
- Alternatives: https://whats-best.ai/software/event-ticketing/tito/alternatives ([markdown](https://whats-best.ai/software/event-ticketing/tito/alternatives.md))
- Data as of: 2026-11-04 · evaluated 2026-10-30 · oldest source captured 2026-10-29

**AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology

## At a glance

- Vendor: Team Tito Limited
- Headquarters: Not stated on the vendor’s pages as of 1 Nov 2026
- Data hosting: Default not stated; pages mention Ireland and the EU [S8]
- Free plan: Not stated on the vendor’s pages as of 1 Nov 2026

## The panel's verdict

Tito, an event management and ticketing platform from Team Tito Limited of Dublin, lands mid-field; persona-weighted totals span 4.3 to 5.6. Its strongest ground is sovereignty at 5–6, with attendee data ownership, check-in and onsite, and payments and fees each at 4–6. Organisers are the data controller with Tito as processor; attendee data exports as CSV, XLSX, API and webhooks. Check-in apps for web, iOS, Android and Badgy scan QR codes from ticket email, PDF or Apple Wallet with automatic multi-device sync and duplicate-scan warnings. Paid tickets run through the organiser's own Stripe or PayPal gateway, sending funds directly to the organiser's bank. The weak spot is invoicing and tax, the only category topping out at 4: beyond EU VAT guidance, we found no public information on invoices in the organiser's name, business-buyer VAT IDs, credit notes or a named accounting export. Shop and registration at 4–5 rests on a two-line embeddable widget, with no public information on waiting lists or seating plans. Score spreads bring no flagged disagreement — judges differ in needs, not readings.

**Speaks for it:**
- Attendee data belongs to the organiser as data controller with Tito as processor, exportable as CSV, XLSX, API and webhooks, with mail blasts to attendees from inside the product
- Paid tickets run through the organiser's own Stripe or PayPal gateway across 139 currencies, which sends funds directly to the organiser's bank account so the platform never holds or delays money
- Check-in apps ship for web, iOS, Android and Badgy, scanning QR codes from ticket email, PDF or Apple Wallet with automatic multi-device sync and duplicate-scan warnings
- Team Tito Limited is registered in Ireland with company number 566334 and VAT number IE3384527RH published, and personal data is stored and processed on Amazon Web Services in Ireland within the EEA
- The pricing page publishes a 3% per-ticket fee capped at €25 for tickets above €833.33, with free events at no charge and no credit card required to start

**Held against it:**
- We found no public information on invoices issued in the organiser's name with consecutive numbers, business-buyer VAT IDs, credit notes or a named accounting-system export
- We found no public information on waiting lists, capacity quotas, seating plans or group bookings for the shop
- We found no public information on refunds, chargebacks, or whether fees can be passed on to the buyer
- Check-in sync is documented to work only while a data connection is available, and the web-based check-in app is stated not to support QR scanning
- The captured third-party provider list is cut off mid-way, Intercom — a US-headquartered provider — sits in the support and messaging chain alongside Google Analytics cookies with no stated safeguard, and no ISO 27001 or SOC 2 certification is stated

**Best for:**
- You sell tickets from your own website and want a checkout you can embed with two lines of code and style with your own CSS
- You want ticket revenue sent directly to your bank account through your own Stripe or PayPal gateway
- You run a multi-device door operation and need QR check-in from ticket email, PDF or Apple Wallet with time-stamped exports
- You want an Irish-registered vendor that stores and processes personal data on Amazon Web Services in Ireland within the EEA

**Avoid if:**
- Your venue has unreliable connectivity, since check-in sync is documented to work only while a data connection is available
- Your compliance policy rules out US-headquartered providers, since Intercom sits in the support and messaging chain here
- You need attendee data deleted automatically after each event, since data is retained while the account is active with deletion only on request

## Scores by judge and criterion

Scores out of 5, each judge scoring independently against the published rubric (v1). "n/r" = not rated: the vendor publishes no price, or the judge found no public information on that criterion.

| Criterion | The Conference Organiser | The Venue Promoter | The Course Provider | The Revenue Accountant | The Data Protection Officer | The Skeptic |
| --- | --- | --- | --- | --- | --- | --- |
| Ticket shop, checkout & registration | 2/5 | 2.5/5 | 2/5 | 2/5 | 2.5/5 | 2.5/5 |
| Payments, payouts, fees & refunds | 3/5 | 2/5 | 2.5/5 | 2.5/5 | 2.5/5 | 2.5/5 |
| VAT, invoices & accounting handoff | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 |
| Check-in, badges & on-site sales | 2.5/5 | 2.5/5 | 2/5 | 2.5/5 | 2.5/5 | 3/5 |
| Attendee data & the customer relationship | 3/5 | 2/5 | 2/5 | 2.5/5 | 3/5 | 3/5 |
| European sovereignty | 3/5 | 2.5/5 | 2.5/5 | 3/5 | 3/5 | 3/5 |
| Pricing transparency | n/r | n/r | n/r | n/r | n/r | n/r |
| **Weighted verdict** | **2.5/5** | **2.5/5** | **2/5** | **2.5/5** | **3/5** | **2.5/5** |

### The judges

- **The Conference Organiser** (v1.0): Runs the annual congress of a trade association: 900 attendees over two days, member and non-member prices, workshops with twenty seats each, and half the bookings made by an assistant for three colleagues at once. Wants the shop on the association's own site, invoices that a company's accounts payable accepts without a phone call, badges printed at the door from the same data, and session check-in that counts towards continuing-education points.
- **The Venue Promoter** (v1.0): Books bands and DJs into a 250-capacity club, four nights a week, and pays the artists their guarantee before the show. Needs the ticket money before the event rather than three weeks after, a fee that buyers pay on top of a twelve-euro ticket, a door app two volunteers can run on their phones without signal in the basement, and the buyers of last month's show on a list the club can mail, not the platform.
- **The Course Provider** (v1.0): Runs a small adult education business: evening courses over eight weeks, weekend workshops for coaches, and a few seminars that employers pay for. Wants registrations with the questions each course needs, a waiting list that fills a cancelled seat by itself, VAT that is right for exempt teaching and taxable workshops in one shop, invoices to employers in her own name, and cancellation rules her terms can point to.
- **The Revenue Accountant** (v1.0): Keeps the books for a concert promoter and two conference organisers and gets a payout statement each month that nets ticket sales, refunds and platform fees into one number. Wants to know who sold the ticket in whose name, which VAT rate applied to each ticket, a fee invoice kept apart from the revenue, credit notes for every refund, and an export that reaches DATEV without a spreadsheet in between.
- **The Data Protection Officer** (v1.0): Advises a federation of sports clubs whose events collect names, employers, dietary needs and the odd wheelchair note. Reads the ticket buyer terms before the feature list, because they say whether the platform is a processor or a controller with its own newsletter. Wants a DPA that names the organiser as controller, subprocessors with their countries, and attendee lists that are deleted after the event instead of kept for marketing.
- **The Skeptic** (v1.0): Has seen "free for free events" turn into a fee on every paid ticket that buyers blame the organiser for, payouts held until a week after the show, and a platform that emails the organiser's audience about a rival's concert. Reads "your data belongs to you" next to buyer accounts on the platform's own app, and an export that stops at names and emails — and asks what leaving would cost.

## European sovereignty — proven facts

Built only from facts on the vendor's own pages; a dimension we could not prove is left open, never scored as zero. Headline: not determined.

| Dimension | Finding | Points | Source |
|---|---|---|---|
| Legal entity | Not determined | — | — |
| Hosting location | Not determined | — | — |
| Hosting options | Not determined | — | — |
| Open source | Not determined | — | — |
| Data processing agreement | Not determined | — | — |
| Transfer impact assessment | Not determined | — | — |

## Key facts

Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources).

**Compliance**
- Breach notification: yes [S7]
- DPA complaint: www.dataprotection.ie · Data Protection Commission [S7]
- GDPR compliant: yes [S8]
- GDPR rights: yes [S7]
- Https: yes [S8]
- Https redirect: yes [S7]
- Password hashing: bcrypt one-way hash with multiple stretches [S7]
- Pentest schedule: 6 · 2 [S7]
- Processor role: data processor [S8]
- Roles: data controller [S8]
- Security contact: security@tito.io [S8]
- Security policy URL: https://github.com/teamtito/tito-gdpr-compliance/blob/master/security-policy.md [S8]
- Ssl: yes [S7]

**Data**
- Data portability: yes [S7]
- Eea storage: EEA [S7]
- No card storage: no [S7]
- Retention: support@tito.io · yes · yes [S8]
- Retention: 7 · 90 [S7]

**Hosting**
- Entity contact: 27 Frederick Street South, Dublin, D02 T254, Ireland · IE3384527RH · 566334 [S6]
- Location: EU · Ireland [S8]
- Provider: Ireland · Amazon Web Services [S7]

**Integrations**
- Admin API: events · tickets · discount codes · yes [S5]
- Analytics cookies: measure visitors · Google Analytics [S7]
- API read write: REST · yes · yes [S5]
- Checkin API: yes [S5]
- Custom: yes [S1]
- Exports: csv · xlsx · webhooks · api [S8]
- Javascript events: yes [S1]
- Plugins: Google Tag Manager, Facebook [S1]
- Private beta: Badgy [S5]
- Stripe cookies: Stripe [S7]
- Webhook reach: 1000 [S5]
- Webhooks: yes [S5]
- Widget docs URL: https://ti.to/docs/api/widget [S2]
- Widget platform guides: WordPress · Weebly · Squarespace [S2]

**Legal**
- Article author: Article provided by CollinsGarcía; CollinsGarcía and Team Tito Limited accept no liability for reliance [S3]
- Company number: 566334 [S1]
- Company number: 566334 [S7]
- Entity: Team Tito Limited · 27 Frederick Street South, Dublin, D02 T254 [S7]
- Entity name: Ireland · Team Tito Limited [S6]
- Jurisdiction: Ireland [S7]
- Privacy URL: https://ti.to/privacy [S8]
- Terms URL: https://ti.to/terms [S8]
- VAT number: IE3384527RH [S1]
- VAT number: IE3384527RH [S7]

**Pricing**
- Charity rate: charity, non-profit or community organisations · 2.5 · yes [S6]
- Country availability: paid tickets require a supported payment gateway, some region-specific · no [S6]
- Currencies: any country where Stripe or PayPal are available · 139 [S6]
- Fee cap: 25 · 833.33 [S6]
- Free events: 0 · free events [S6]
- Free signup: yes · no [S6]
- Free trial: yes · no [S1]
- Gateway fee example: Stripe (US pricing as example) · 2.9 · yes · 0.3 [S6]
- Gateway required: yes [S6]
- Max fee usd note: 25 · 28 [S6]
- Standard rate: per ticket · 3 [S6]
- VAT note: no [S6]

**Product**
- Checkin admin only creation: no · yes [S4]
- Checkin availability: web-based · iOS app · Android app · Badgy [S4]
- Checkin bluetooth scanner: yes [S4]
- Checkin duplicate warning: yes · yes [S4]
- Checkin expiry: yes · yes [S4]
- Checkin export: yes [S4]
- Checkin export checked in: yes [S4]
- Checkin methods: search attendee · scan QR code on ticket [S4]
- Checkin multiple lists: yes [S4]
- Checkin scanning sources: ticket email · ticket PDF · Apple Wallet [S4]
- Checkin secret link: yes · no [S4]
- Checkin sync: Sync Now · yes [S4]
- Checkin test lists: yes · no · yes [S4]
- Checkin web no qr: no [S4]
- Consent statement: placing order · assigning ticket [S8]
- Customization: yes [S1]
- Data protection public page: https://tito.io/[account]/[event]/smallprint [S8]
- Data protection settings: yes · yes · yes [S8]
- EU VAT event admissions: VAT on event admissions must be charged at the rate applicable in the country where the event takes place [S3]
- EU VAT recovery: EU taxable entities recover VAT via their home state tax agency portal; de minimis levels often apply [S3]
- Example final call price: Final Call · 2000 · yes · USD · 0.23 [S5]
- Example student price: Student · 99.99 · yes · USD · 0.23 [S5]
- Example ticket prices: General Admission · 1500 · yes · USD · 0.23 [S5]
- Expo advertising reverse charge: Expo booth and advertising services follow standard place-of-supply rules; reverse charge applies for taxable entities [S3]
- Fee calculator: net profit estimate · fee breakdown · Stripe as processor · yes [S6]
- Homepage analytics limitation: Event homepages count page views/visitors only; advanced or third-party tracking requires the widget [S2]
- Integration widget: Embeddable widget via 2 lines of code (js.tito.io/v2 script + tito-widget tag) [S1]
- Mail blasts: customer quote · yes [S1]
- Non EU VAT recovery: Non-EU VAT recovery depends on reciprocity agreements [S3]
- Payment flow: Funds sent directly by gateway; Tito never holds or delays money [S6]
- Platform description: event management and ticketing platform [S7]
- Processor role: processor [S7]
- Reporting: expenditure · orders · source tracking · yes [S6]
- Reverse charge not applicable: Reverse charge does not apply to event admissions [S3]
- Sales volume: 1000000000 [S1]
- Tech stack: Ruby on Rails · Phusion Passenger [S7]
- VAT exempt services: VAT-exempt services involve no VAT considerations [S3]
- Widget button embed: yes [S5]
- Widget callbacks for custom tracking: Widget callbacks allow custom tracking, e.g. e-commerce data on order completion [S2]
- Widget custom css: yes · yes [S2]
- Widget embed: Widget (V2) · custom CSS · yes [S5]
- Widget embed checkout overlay: JavaScript widget embeds registration form and opens checkout in an overlay on your own site [S2]
- Widget setup html snippet: tito-widget · https://js.tito.io/v2 [S2]
- Widget third party tracking plugins: Google Analytics · Facebook · Trialfire [S2]
- Widget ticket list embed: yes · HTML injection, not iframe · yes [S5]

**Subprocessors**
- Aws: Amazon Web Services · cloud storage [S7]
- Intercom: Intercom · customer relationship management, messaging and technical support [S7]
- List URL: https://github.com/teamtito/tito-gdpr-compliance/blob/master/third-parties.md [S8]
- List URL: https://github.com/teamtito/tito-gdpr-compliance/blob/master/third-parties.md [S7]

**Support**
- Channels: yes · usually the same day [S1]
- Channels: email · in-app · next working day [S8]
- Checkin channels: email · in-app · next working day [S4]
- Docs: yes · yes [S1]
- Privacy contact: security@tito.io [S7]
- Response time next working day: email · in-app · next working day [S2]

## Questions

### Is Tito European?

Yes. whats-best.ai classifies Tito as EU-Made.

### Where does Tito store data?

The default storage location for customer data is not stated on the vendor’s pages as of 1 Nov 2026. The vendor’s pages mention Ireland and the EU as hosting locations, per [the vendor’s page captured 29 Oct 2026](https://whats-best.ai/evidence/13081).

### Does Tito have a free plan?

Not stated on the vendor’s pages as of 1 Nov 2026.

### What are the best alternatives to Tito?

As of 3 Nov 2026, the panel rates [pretix (3/5)](https://whats-best.ai/software/event-ticketing/pretix), [Converia (3/5)](https://whats-best.ai/software/event-ticketing/converia) and [doo (3/5)](https://whats-best.ai/software/event-ticketing/doo) highest among the other 13 Event Registration & Ticketing products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [pretix](https://whats-best.ai/software/event-ticketing/pretix) (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [Tito alternatives](https://whats-best.ai/software/event-ticketing/tito/alternatives).

## What this page leaves out

- 6 legal facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 1 hosting fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 1 integrations fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 1 pricing fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 2 sovereignty dimensions could not be confirmed on the vendor’s own pages and are shown as unknown.
- 6 of the readings below were written against an earlier fact sheet — a fact has been corrected, added or pulled since. Until the panel next runs on this product you are reading the older judgement.

## Sources

- [S1] Vendor homepage: https://ti.to/home (checked 2026-10-29)
- [S2] Help article (embeddable widget): https://help.tito.io/en/articles/2003029-widget (checked 2026-10-29)
- [S3] Help article (VAT in the EU): https://help.tito.io/en/articles/2011609-vat-in-the-european-union (checked 2026-10-29)
- [S4] Help article (check-in): https://help.tito.io/en/articles/2006183-check-ins (checked 2026-10-29)
- [S5] Developer documentation: https://ti.to/developers (checked 2026-10-29)
- [S6] Pricing page: https://ti.to/pricing (checked 2026-10-29)
- [S7] Privacy policy: https://ti.to/privacy (checked 2026-10-29)
- [S8] Data protection / gdpr page: https://help.tito.io/en/articles/2002786-data-protection (checked 2026-10-29)
- [S9] Terms of service — found from the homepage: https://ti.to/terms (checked 2026-11-01)

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Cite as: whats-best.ai, "Tito — Event Registration & Ticketing", AI panel analysis, as of 2026-11-04. https://whats-best.ai/software/event-ticketing/tito

Corrections: https://whats-best.ai/correct/1204?target=page