# Alchemer — Forms & Surveys

Alchemer by Alchemer holds a panel rating of 3/5 from 6 AI judges (category median 3/5), as of 2026-11-03. Provenance: provenance unknown; sovereignty: not determined.

- Vendor: Alchemer (https://www.alchemer.com)
- Category: [Forms & Surveys](https://whats-best.ai/software/forms-and-surveys.md)
- Provenance (editorial classification): provenance unknown
- Canonical page: https://whats-best.ai/software/forms-and-surveys/alchemer
- Alternatives: https://whats-best.ai/software/forms-and-surveys/alchemer/alternatives ([markdown](https://whats-best.ai/software/forms-and-surveys/alchemer/alternatives.md))
- Data as of: 2026-11-04 · evaluated 2026-11-03 · oldest source captured 2026-11-03

**AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology

## At a glance

- Vendor: Alchemer
- Headquarters: Not stated on the vendor’s pages as of 3 Nov 2026
- Data hosting: Not stated on the vendor’s pages as of 3 Nov 2026
- Free plan: Not stated on the vendor’s pages as of 3 Nov 2026

## The panel's verdict

Alchemer is an online survey and form platform whose authoring earns its strongest scores: form building scores 7-8, the highest of any criterion, on forty-three documented question types including choice-based conjoint and MaxDiff, question logic, merge-code piping and multilingual surveys. Analysis and reporting scores 6-7, carried by an SPSS export that writes.SAV files with variable names and value labels set up automatically, alongside CSV, Excel, PDF, FTP delivery and an AI-powered shareable dashboard. Collection and workflows and hosting and administration sit in the same 6-7 band: kiosk mode, offline collection, website intercepts and SAML single sign-on with automatic user creation. The sharpest finding is negative and consistent — consent and data protection and sovereignty each score a flat 4, because beyond documented encryption and named US, EU and CA data centers, the judges found no public information on a data processing agreement, retention, anonymous collection, the contracting entity or certifications. The judges did not meaningfully split — spreads run at most one point — and persona-weighted totals range 5.1 to 6.5. Pricing transparency scores 2-3; no plan carries a public price.

**Speaks for it:**
- Form building reaches forty-three documented question types — choice-based conjoint, MaxDiff, card sorts — with question logic, merge-code piping and multilingual surveys.
- Exports write SPSS.SAV files with variable names and value labels set up automatically, plus CSV, Excel, PDF, FTP delivery and scheduled email to up to five addresses.
- Encryption is documented in depth: 256-bit at rest including backups, SSL in transit, and an optional per-survey application-level layer recommended for PHI.
- Collection spans links, HTML, iframe and JavaScript embeds, QR codes, kiosk mode, offline collection, website intercepts and email campaigns with unique links.
- White-labelling runs deep — private domains, custom favicon and SMTP, Powered By logo off by default on paid accounts — alongside SAML single sign-on with automatic user creation.

**Held against it:**
- Consent and data protection scores a flat 4; we found no public information on a data processing agreement, consent fields, anonymous collection, retention or deletion.
- Sovereignty scores 4 as well: data centers in the US, EU and Canada are named, and we found no public information on the contracting entity, subprocessor locations or certifications.
- We found no public information on webhooks, a response API, reminders or approval routing, so responses move onward only through exports, scheduled email, FTP or the Klaviyo integration.
- We found no public information on cross-tabulation with significance testing, weighting or open-text coding, so that analysis would live outside the product.
- No plan carries a price figure, response limit or per-user cost on the captured pages, and single sign-on is available to business platform customers by contact.

**Best for:**
- You build research-grade questionnaires — conjoint, MaxDiff, card sorts, validated scales — and need multilingual surveys and SPSS exports with labels intact.
- You collect on-site or in the field, where kiosk mode, offline collection with later upload, QR codes and website intercepts fit.
- You want surveys, reports and emails white-labelled under your own domain, with your own SMTP and favicon.
- Your organisation manages many users and wants SAML 2.0 single sign-on with automatic user creation on the business platform.

**Avoid if:**
- You must satisfy an ethics board or works council with documented retention, anonymisation, consent fields and a data processing agreement before collecting personal or special-category data.
- You need to evidence the full chain — contracting entity, subprocessor locations, security certifications — not only hosting regions of US, EU or Canada.
- You need responses pushed automatically into other systems; the documented outward paths are exports, scheduled email, FTP and the Klaviyo integration.
- You expect significance-tested cross-tabs, weighting or open-text coding inside the product rather than in external tools.

## Scores by judge and criterion

Scores out of 5, each judge scoring independently against the published rubric (v1). "n/r" = not rated: the vendor publishes no price, or the judge found no public information on that criterion.

| Criterion | The Market Researcher | The Operations Manager | The HR Lead | The Academic Researcher | The Data Protection Officer | The Skeptic |
| --- | --- | --- | --- | --- | --- | --- |
| Form & survey building | 4/5 | 4/5 | 4/5 | 4/5 | 3.5/5 | 4/5 |
| Distribution, response collection & workflows | 3.5/5 | 3/5 | 3.5/5 | 3.5/5 | 3/5 | 3/5 |
| Survey analysis & reporting | 3/5 | 3/5 | 3/5 | 3.5/5 | 3/5 | 3.5/5 |
| Consent, GDPR & respondent data | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 |
| Hosting choice, teams & portability | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3/5 | 3/5 |
| European sovereignty | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 |
| Pricing transparency | n/r | n/r | n/r | n/r | n/r | n/r |
| **Weighted verdict** | **3/5** | **3/5** | **3/5** | **3.5/5** | **2.5/5** | **3/5** |

### The judges

- **The Market Researcher** (v1.0): Runs customer and brand studies for a mid-sized consumer-goods company, three waves a year in four languages. Wants logic and quotas that keep the sample clean, invitations with reminders, cross-tabs and NPS without exporting to a spreadsheet first, and open answers grouped into themes before the board meeting.
- **The Operations Manager** (v1.0): Replaces paper and PDF forms at a service company: event registrations, supplier onboarding, damage reports with photos, order requests with a payment. Wants forms a colleague can build without IT, file uploads, a submission that lands in the right inbox and the CRM or spreadsheet without copy and paste, and a price that does not jump when the response count does.
- **The HR Lead** (v1.0): Runs the yearly engagement survey and pulse checks for a German company of six hundred, with the works council reading every question. Wants anonymity that is real and stated, results hidden below a minimum group size, reports per department that managers can read, and answers that are deleted when the agreement with the works council says so.
- **The Academic Researcher** (v1.0): Runs questionnaire studies at a European university and has to satisfy the ethics board before the first respondent sees a question. Wants complex branching, randomisation and validated scales, an informed-consent page that is part of the instrument, exports to SPSS and R with labels intact, and a licence the faculty can host or at least keep in the EU.
- **The Data Protection Officer** (v1.0): Signs off every form tool a department wants to use and has found health data in a feedback form before. Wants a data processing agreement and a subprocessor list on the vendor's own pages, consent fields and an anonymous mode that drops IP addresses, retention periods that delete on their own, EU hosting the customer can choose, and roles that keep responses away from people who do not need them.
- **The Skeptic** (v1.0): Has seen a "free form builder" put its logo on every customer survey and charge per response the month the campaign worked. Reads "GDPR compliant" with no data processing agreement behind it, "anonymous" surveys that still log IP addresses, "EU hosting" on the enterprise plan only, and AI analysis features with no word on where the answers go — and asks whether the responses can leave with the customer.

## European sovereignty — proven facts

No sovereignty finding yet.

## Key facts

Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources).

**Compliance**
- Nameid requirement: NameID must be in subject of assertion [S9]
- SAML authn request signing: no [S9]
- SAML role membership: no [S9]
- SAML signature required: yes · no [S9]
- SAML single logoff: no [S9]

**Hosting**
- Data centers: US · EU · CA [S9]

**Integrations**
- Klaviyo: Klaviyo integration available [S4]
- Klaviyo: Klaviyo integration available for Alchemer Workflow [S1]
- Klaviyo: yes [S6]
- SSO metadata URL: yes [S9]

**Pricing**
- Application theme plans: Professional · Full Access [S10]
- Favicon plans: Collaborator · Professional · Full Access [S10]
- Private domains plans: Collaborator · Professional · Full Access [S10]
- Remove powered by logo plans: Professional · Full Access [S10]
- Report styles plans: Collaborator · Professional · Full Access [S10]
- Save continue from email plans: Professional · Full Access [S10]
- Spf records plans: Everyone except Stakeholder [S10]
- Style survey plans: Collaborator · Professional · Full Access [S10]

**Product**
- Accessible text export: yes [S3]
- Account alias: 63 · 3 [S9]
- Audio sentiment: yes · yes [S2]
- Bulk file export: Bulk download of uploaded files with custom file names, filtering, publishing/sharing [S5]
- Bulk pdf export: Export individual responses to PDF, one-by-one or in bulk [S5]
- Cascading dropdown: yes · 4000 [S2]
- Checkbox grid: yes [S2]
- Checkboxes: yes [S2]
- Conjoint: choice-based conjoint (CBC) · yes [S2]
- Continuous sum: yes [S2]
- Custom branding: yes · no [S10]
- Custom favicon: yes [S10]
- Custom from address: yes [S10]
- Custom group: yes [S2]
- Custom smtp: yes [S10]
- Custom table: yes · Radio Buttons · Dropdown Menus · Checkboxes · Textboxes · Essays [S2]
- Dashboard AI realtime: Alchemer Dashboard · yes · yes [S6]
- Dashboard building docs: Dashboard creation, customization and configuration documented [S6]
- Dashboard sharing: yes · yes [S6]
- Data encryption at rest: yes · yes [S8]
- Date formats: MM/DD/YYYY · DD/MM/YYYY · YYYY/MM/DD [S2]
- Dropdown menu grid: yes [S2]
- Dropdown menu list: yes [S2]
- Embed options: Surveys can be embedded on your own website via embed code [S3]
- Encryption admin only: per survey · Account Administrators only [S8]
- Encryption incompatible features: Public Shared Standard Reports (limited to Password Protected and Only Logged-in Alchemer Users), Data Cleaning Tool, Segmented Quotas, 'contains' operator in CSV/Export filters, searching Open Text answers in Individual Responses tab, Res… [S8]
- Encryption level 256bit: 256 · yes [S8]
- Encryption lock after data collection: yes [S8]
- Encryption per survey only: yes · no [S8]
- Encryption performance impact: yes [S8]
- Essay: yes [S2]
- Export charset troubleshooting: Troubleshooting for special-character (accented language) display issues in raw data exports [S5]
- Export excel: Export raw data to Excel spreadsheet [S5]
- Export excel autofix: Excel auto-formatting can misformat exported raw data; fixable by user [S5]
- Export filtering: Filter export data by question answer or date range [S5]
- Export scheduling: Share, email, and schedule exports (one-off, daily, weekly, monthly) to up to 5 email addresses [S5]
- Export timezone timestamps: Time Started and Date Submitted timestamps depend on account time zone [S5]
- File upload: 10 · yes · yes [S2]
- Ftp export: Send raw data export to an FTP site from the Share tab of CSV/Excel Export [S5]
- Grouping closed card sort: yes [S2]
- Grouping open card sort: yes [S2]
- Html embed: yes [S3]
- Iframe embed: yes [S3]
- Image heatmap: yes · yes [S2]
- Image select multi: yes [S2]
- Image select single: yes [S2]
- Intercept google analytics tracking: yes [S3]
- Intercept ip filtering: yes [S3]
- Intercept page path capture: yes [S3]
- Javascript embed: yes [S3]
- Kiosk mode: yes [S3]
- Likert rating: yes [S2]
- Mailchimp unique links: yes [S3]
- Max diff: yes [S2]
- Merge codes: Merge Codes dynamically populate data [S4]
- Merge codes: yes [S6]
- Multiple SSO integrations: unlimited [S9]
- Nps: 0 to 10 · yes [S2]
- Number question: yes [S2]
- Offline mode: yes [S3]
- Okta integration US only: US [S9]
- Paper survey download: yes [S3]
- Percent question: yes [S2]
- Piped data export: Piped Data Export for raw data from question-piped (incl. row-piped tables) or page-piped questions [S5]
- Piped data spss: Piped data usable in SPSS exports [S5]
- Powered by logo free: yes · yes [S10]
- Private domain: Account Administrator access · yes [S10]
- Qr code share: yes [S3]
- Question audio sentiment: Audio Sentiment question type available [S1]
- Question card sort variants: Card Sort (Grouping) question offered in three versions: Open, Closed, Quick Sort [S1]
- Question cascading dropdown: Cascading Dropdown Menu question for hierarchical data [S1]
- Question conjoint: Choice-Based Conjoint question type available [S1]
- Question custom group: Custom Group question type for grouping/layout [S1]
- Question custom table: Custom Table question type for repeating question types in a table [S1]
- Question date validation: Date question validates MM/DD/YYYY or DD/MM/YYYY [S1]
- Question dropdown multiselect: Dropdown Menus single-select with multi-select option available [S1]
- Question email validation: Email question with email-address validation [S1]
- Question file upload: File Upload question [S1]
- Question image heatmap: Image Heatmap question type available [S1]
- Question logic: question logic supported [S4]
- Question logic: yes [S6]
- Question max diff: Max Diff question type available [S1]
- Question nps: Net Promoter Score question type available [S1]
- Question radio buttons: Radio Buttons: single choice from a list [S1]
- Question ranking: Drag & Drop Ranking question type available [S1]
- Question rating likert: Rating (Likert Scale) question type available [S1]
- Question signature: Signature question type (mouse or touch screen) [S1]
- Question slider: Slider question with continuous range [S1]
- Question text highlighter: Text Highlighter question type available [S1]
- Question type count: 43 [S1]
- Question type count: 43 [S2]
- Question user data: User Data question leverages stored user data in surveys [S1]
- Question video sentiment: Video Sentiment question type available [S1]
- Quick sort: yes [S2]
- Radio button: Radio Button: single choice from a list; recommended for yes/no questions [S2]
- Radio button grid: yes [S2]
- Ranking grid: yes · yes [S2]
- Recommended for sensitive data: Recommended for sensitive information such as PHI (personal health information) [S8]
- Report filter by status: Include/exclude Partial or Disqualified responses in reports or exports [S5]
- Report styling: yes [S10]
- Respondent social share: Twitter · Facebook [S3]
- Results chart styling: yes [S10]
- Save continue from email: yes [S10]
- Semantic diff: yes [S2]
- Session expiry: 120 [S9]
- Share collect options: share via generic link, email list, or embed on website [S4]
- Signature: yes · yes [S2]
- Slider: yes [S2]
- Slider list: yes [S2]
- Social media sharing: Facebook · Twitter · Buffer [S3]
- Sparkviz: yes [S6]
- Spss CSV open: Guidance for opening Alchemer CSV export in SPSS [S5]
- Spss export: SPSS export directly to .SAV with automatic variable names, types, titles, value labels [S5]
- Ssl transit encryption: sha256 with RSA encryption via SSL [S8]
- SSO auto user creation: yes [S9]
- SSO deeplink: yes [S9]
- SSO identity federation testing: no [S9]
- SSO idp support: SAML 2.0 · AD FS · Azure AD FS · Okta · Auth0 · OneLogin · Ping Identity [S9]
- SSO prepopulation: IdP user data can be passed into surveys for pre-population [S9]
- SSO restrict login: yes [S9]
- SSO SAML availability: SAML SSO available to business platform customers, contact required [S9]
- SSO use cases: yes · yes [S9]
- SSO user data fields: yes [S9]
- Star rating grid: yes [S2]
- Student research: yes [S4]
- Survey email distribution: yes [S6]
- Test tab branding limitation: no [S10]
- Text highlighter: yes [S2]
- Textbox: yes [S2]
- Textbox grid: yes [S2]
- Textbox list: yes · none [S2]
- Translated survey share: yes [S3]
- URL variables: URL variables for passing data [S4]
- URL variables: yes [S6]
- User data question: yes [S2]
- Video feedback: yes · yes · VoxPopMe [S2]
- Video sentiment: yes · yes [S2]
- Website intercept: yes [S3]
- Website popup: yes [S3]

**Support**
- Enterprise training: yes · yes [S2]
- Enterprise training: Enterprise [S10]
- Self serve learning: free · yes [S2]
- Self serve learning: 0 · yes [S10]
- Training enterprise: Instructor-Led Virtual Training [S8]

## Questions

### Is Alchemer European?

Not determined: the vendor’s pages as captured do not say where Alchemer is based.

### Where does Alchemer store data?

Not stated on the vendor’s pages as of 3 Nov 2026.

### Does Alchemer have a free plan?

Not stated on the vendor’s pages as of 3 Nov 2026.

### What are the best alternatives to Alchemer?

As of 3 Nov 2026, the panel rates [Formbricks (4/5)](https://whats-best.ai/software/forms-and-surveys/formbricks), [easyfeedback (3.5/5)](https://whats-best.ai/software/forms-and-surveys/easyfeedback) and [Netigate (3.5/5)](https://whats-best.ai/software/forms-and-surveys/netigate) highest among the other 19 Forms & Surveys products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [Formbricks](https://whats-best.ai/software/forms-and-surveys/formbricks) (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [Alchemer alternatives](https://whats-best.ai/software/forms-and-surveys/alchemer/alternatives).

## What this page leaves out

- 4 legal facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 3 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 2 compliance facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 1 pricing fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.

## Sources

- [S1] Form & survey building — found from sitemap: https://help.alchemer.com/help/question-types (checked 2026-11-03)
- [S2] Form & survey building — found from sitemap: https://help.alchemer.com/help/question-types-guide (checked 2026-11-03)
- [S3] Distribution, response collection & workflows — found from sitemap: https://help.alchemer.com/help/share-links-embeds-and-other-methods-for-sharing-your-survey (checked 2026-11-03)
- [S4] Distribution, response collection & workflows — found from sitemap: https://help.alchemer.com/help/share-collect (checked 2026-11-03)
- [S5] Survey analysis & reporting — found from sitemap: https://help.alchemer.com/help/exports (checked 2026-11-03)
- [S6] Survey analysis & reporting — found from sitemap: https://help.alchemer.com/help/dashboard (checked 2026-11-03)
- [S7] Consent, GDPR & respondent data — found from sitemap: https://help.alchemer.com/help/anonymous-surveys (checked 2026-11-03)
- [S8] Consent, GDPR & respondent data — found from sitemap: https://help.alchemer.com/help/response-data-encryption (checked 2026-11-03)
- [S9] Hosting choice, teams & portability — found from sitemap: https://help.alchemer.com/help/sso (checked 2026-11-03)
- [S10] Hosting choice, teams & portability — found from sitemap: https://help.alchemer.com/help/white-label-a-survey (checked 2026-11-03)

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Cite as: whats-best.ai, "Alchemer — Forms & Surveys", AI panel analysis, as of 2026-11-04. https://whats-best.ai/software/forms-and-surveys/alchemer

Corrections: https://whats-best.ai/correct/1444?target=page