# easyfeedback — Forms & Surveys

easyfeedback by easyfeedback GmbH holds a panel rating of 3.5/5 from 6 AI judges (category median 3/5), as of 2026-10-29. Provenance: EU-Made; sovereignty: not determined.

- Vendor: easyfeedback GmbH (https://easy-feedback.de)
- Category: [Forms & Surveys](https://whats-best.ai/software/forms-and-surveys.md)
- Provenance (editorial classification): EU-Made
- Canonical page: https://whats-best.ai/software/forms-and-surveys/easyfeedback
- Alternatives: https://whats-best.ai/software/forms-and-surveys/easyfeedback/alternatives ([markdown](https://whats-best.ai/software/forms-and-surveys/easyfeedback/alternatives.md))
- Data as of: 2026-11-04 · evaluated 2026-10-29 · oldest source captured 2026-10-28

**AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology

## At a glance

- Vendor: easyfeedback GmbH
- Headquarters: Not stated on the vendor’s pages as of 28 Oct 2026
- Data hosting: Default not stated; pages mention Germany [S5]
- Free plan: Not stated on the vendor’s pages as of 28 Oct 2026

## The panel's verdict

easyfeedback, an online survey tool from easyfeedback GmbH of Koblenz, earns persona-weighted totals from 6.8 to 7.1. It is strongest on consent and data protection, scored 7 to 8, and pricing transparency, scored 7 to 8: participation is anonymous by default, the IP address, when read out, is stored only as a 32-character irreversible hash deleted with the survey, identity columns from participant lists are never linked to results, and four paid tiers are publicly priced — Starter at 39 € monthly or 390 € annually, Business at 790 €, Professional at 948 € per year and Single at 159 € one-time. Weakest is hosting and administration at 5 to 6, where judges found no public information on role permissions, an audit log or a self-hosted edition, and the 100% availability target is an aspiration. The clearest split is collection and workflows at 6 to 7, the two judges scoring 6 citing no public information on reminder emails, respondent file uploads and offline or kiosk collection. No criterion spread wider than one point.

**Speaks for it:**
- Anonymous participation is the default, with IP addresses stored only as a 32-character irreversible hash that is deleted with the survey
- Identity columns from uploaded participant lists, such as email and name, are never linked to results
- Four paid tiers carry published prices and limits, from Starter at 39 € monthly or 390 € annually to Single at 159 € one-time, plus a free tier at 100 participants per survey with VAT shown as excluded
- Data is processed exclusively at the ISO 27001-certified Cronon GmbH data centre in Germany; the vendor states TISAX certification and that no foreign servers or cloud services are used
- A data processing agreement is offered on every plan and an external data protection officer, heyData GmbH, is named

**Held against it:**
- We found no public information on role permissions, an audit log or a self-hosted edition
- The stated 100% availability target is an aspiration, with downtime outside the vendor's influence excluded
- Automatic deletion routines start only on the Professional and Enterprise plans
- The Enterprise tier is priced only on request, and extra user licences and the custom-domain SSL certificate carry no published figure
- We found no public information on the providers and locations behind email delivery, payments and the AI analyses, or on company ownership

**Best for:**
- You run employee or engagement surveys that a works council or ethics board will scrutinise — anonymous-by-default participation, hashed IP handling and a downloadable anonymity confirmation match that scrutiny
- You want the GDPR paperwork ready — a data processing agreement is offered on every plan, a data protection officer (heyData GmbH) is named and technical and organisational measures are published
- You price by published caps — Starter, Business and Professional state participant limits of 500, 5,000 and 20,000 per survey with public prices
- You analyse in SPSS — exports include SPSS (.sav) with filtered and scheduled export variants

**Avoid if:**
- You need unlimited participants per survey at a published price — unlimited participants come only with the Enterprise tier, which is priced on request
- You want automatic deletion routines or single sign-on on a lower-tier plan — both appear only from Professional upward
- You must select your hosting region or run the software on your own servers — the vendor's pages describe a cloud-based service processing exclusively at the Cronon GmbH data centre in Germany

## Scores by judge and criterion

Scores out of 5, each judge scoring independently against the published rubric (v1). "n/r" = not rated: the vendor publishes no price, or the judge found no public information on that criterion.

| Criterion | The Market Researcher | The Operations Manager | The HR Lead | The Academic Researcher | The Data Protection Officer | The Skeptic |
| --- | --- | --- | --- | --- | --- | --- |
| Form & survey building | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 |
| Distribution, response collection & workflows | 3.5/5 | 3.5/5 | 3.5/5 | 3/5 | 3.5/5 | 3/5 |
| Survey analysis & reporting | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 |
| Consent, GDPR & respondent data | 3.5/5 | 3.5/5 | 4/5 | 3.5/5 | 3.5/5 | 4/5 |
| Hosting choice, teams & portability | 2.5/5 | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 |
| European sovereignty | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 |
| Pricing transparency | 4/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 |
| **Weighted verdict** | **3.5/5** | **3.5/5** | **3.5/5** | **3.5/5** | **3.5/5** | **3.5/5** |

### The judges

- **The Market Researcher** (v1.0): Runs customer and brand studies for a mid-sized consumer-goods company, three waves a year in four languages. Wants logic and quotas that keep the sample clean, invitations with reminders, cross-tabs and NPS without exporting to a spreadsheet first, and open answers grouped into themes before the board meeting.
- **The Operations Manager** (v1.0): Replaces paper and PDF forms at a service company: event registrations, supplier onboarding, damage reports with photos, order requests with a payment. Wants forms a colleague can build without IT, file uploads, a submission that lands in the right inbox and the CRM or spreadsheet without copy and paste, and a price that does not jump when the response count does.
- **The HR Lead** (v1.0): Runs the yearly engagement survey and pulse checks for a German company of six hundred, with the works council reading every question. Wants anonymity that is real and stated, results hidden below a minimum group size, reports per department that managers can read, and answers that are deleted when the agreement with the works council says so.
- **The Academic Researcher** (v1.0): Runs questionnaire studies at a European university and has to satisfy the ethics board before the first respondent sees a question. Wants complex branching, randomisation and validated scales, an informed-consent page that is part of the instrument, exports to SPSS and R with labels intact, and a licence the faculty can host or at least keep in the EU.
- **The Data Protection Officer** (v1.0): Signs off every form tool a department wants to use and has found health data in a feedback form before. Wants a data processing agreement and a subprocessor list on the vendor's own pages, consent fields and an anonymous mode that drops IP addresses, retention periods that delete on their own, EU hosting the customer can choose, and roles that keep responses away from people who do not need them.
- **The Skeptic** (v1.0): Has seen a "free form builder" put its logo on every customer survey and charge per response the month the campaign worked. Reads "GDPR compliant" with no data processing agreement behind it, "anonymous" surveys that still log IP addresses, "EU hosting" on the enterprise plan only, and AI analysis features with no word on where the answers go — and asks whether the responses can leave with the customer.

## European sovereignty — proven facts

Built only from facts on the vendor's own pages; a dimension we could not prove is left open, never scored as zero. Headline: not determined.

| Dimension | Finding | Points | Source |
|---|---|---|---|
| Legal entity | Not determined | — | — |
| Hosting location | Not determined | — | — |
| Hosting options | Not determined | — | — |
| Open source | Not determined | — | — |
| Data processing agreement | Not determined | — | — |
| Transfer impact assessment | Not determined | — | — |

## Key facts

Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources).

**Compliance**
- Backup encryption: yes [S5]
- Certifications: Germany · TISAX · ISO27001 [S1]
- DPA: yes [S3]
- DPA with processors: yes [S5]
- Encryption: yes [S5]
- Enterprise security: yes · yes · yes [S3]
- GDPR: German data centers · yes [S1]
- GDPR: yes [S5]
- GDPR export guidance: Page offers guidance on GDPR-compliant sharing of exported data [S17]
- GDPR ISO servers: yes · yes · yes [S12]
- GDPR storage notice: yes · yes [S7]
- Legal disclosure exception: yes [S7]
- Multi tenant: yes [S5]
- Privacy contact: datenschutz – at – easy-feedback.de · Dennis Wegner, Geschäftsführer [S6]
- Security incident reporting: datenschutz – at – easy-feedback.de · phone · email · 72 [S6]
- Server location: yes · Germany [S3]
- Staff confidentiality: yes [S5]
- Staff training: yes [S5]
- Survey data confidentiality: yes [S7]
- TISAX: extension of ISO27001 for automotive industry · TISAX [S5]
- Vulnerability scans: yes [S5]

**Data**
- Backup 24h: 24 [S7]
- Backups: daily · 14 days [S5]
- Cookie retention: 90 [S14]
- Deletion on questionnaire delete: yes [S7]
- Export CSV: yes · yes [S7]
- Export filter segmentation: yes [S17]
- Export formats: CSV · XLS · SPSS · PDF [S16]
- Export formats: CSV · XLS · XLSX · SPSS (.sav) · PDF [S17]
- Export multiple parallel: yes [S17]
- Export scheduled automation: yes [S17]
- Identity columns not linked to results: no · yes [S15]
- Ip addresses not stored: no · non-reverse-encryptable hashtag [S15]
- Ip hash deletion: IP hash deleted when survey is deleted [S14]
- Ip hash length: yes · 32 [S5]
- Ip hashing: yes · no [S5]
- Ip hashing: IP is hashed into a 32-character non-reversible hash; raw IP never stored [S14]
- Result export formats: XLS · CSV · PDF · SPSS [S2]

**Hosting**
- Availability target: no · 100 [S7]
- Datacenter provider: Cronon GmbH · yes [S5]
- Delivery model: Cloud-based SaaS web applications [S4]
- Germany: yes [S1]
- Server location: Germany · no [S5]

**Integrations**
- API: yes · no [S11]
- API: yes [S3]
- API documented: yes [S15]
- App count: 5000 [S11]
- CRM export: yes [S15]
- Footer tools: Umfrage erstellen · Umfrage auswerten · NPS-Rechner · Stichproben-Rechner · Fehlerspannen-Rechner [S2]
- Languages: Deutsch · English [S6]
- Thousands of apps: thousands of apps · yes [S1]
- Video reports: Video series includes creating reports [S16]
- Webhooks: yes [S3]
- Zapier: yes [S11]
- Zapier: yes [S15]
- Zapier documentation: yes [S11]

**Legal**
- Agb version date: 2018-11-01 [S7]
- Availability no SLA penalty: force majeure, third-party fault, attacks [S7]
- Cancellation method: yes · yes [S6]
- Company: easyfeedback GmbH [S1]
- Company: easyfeedback GmbH [S3]
- Company name: easyfeedback GmbH [S4]
- Company name: easyfeedback GmbH [S11]
- Company name: easyfeedback GmbH [S8]
- Company name: easyfeedback GmbH [S16]
- Company name: easyfeedback GmbH · support@easy-feedback.com · Ernst-Abbe-Str. 4, 56070 Koblenz [S7]
- Company name: easyfeedback GmbH · 2010 [S12]
- Company type: Software- und SaaS-Anbieter [S4]
- Dispute resolution: no [S6]
- Domain: easy-feedback.de [S4]
- Entity: easyfeedback GmbH [S17]
- Founding year: 2010 [S4]
- Headquarters: Ernst-Abbe-Straße 4, 56070 Koblenz, Deutschland [S4]
- Jurisdiction: Koblenz · Germany, excluding CISG [S7]
- Liability limitation: yes · yes [S7]
- Page review date: 2026-09-02 [S4]
- Reference customer default: yes · yes [S7]
- Responsibility split: easyfeedback guarantees anonymity only on technical side; questionnaire content is customer's responsibility [S14]
- Student proof: yes [S3]
- Term auto end: fixed period ends automatically; subscription is indefinite and cancellable by customer to next billing cycle via customer area [S7]
- VAT id: DE316457418 [S6]
- Withdrawal exclusion: yes [S7]

**Pricing**
- Business: EUR · 790 · yes · annual [S3]
- Enterprise: yes [S3]
- Fixed prices: yes [S7]
- Free model: https://easy-feedback.de/preise/ · yes [S7]
- Free tier: yes [S1]
- Free tier: yes · yes [S3]
- Free tier features: questionnaire editor · survey templates · distribution channels · basic evaluations [S1]
- Invoices due immediately: yes [S7]
- Own domain ssl note: yes [S3]
- Payment methods: invoice/bank transfer · PayPal · Sofort · credit card (Amex, VISA, MasterCard) [S3]
- Price change on renewal: yes · yes [S7]
- Professional: EUR · 948 · yes · annual [S3]
- Refund no refund after confirmation: no [S7]
- Single: 159 · yes · no [S3]
- Starter: EUR · 390 · 39 · yes [S3]
- Starter annual discount: 34 [S3]
- Starter cancellation: yes · 1 [S3]
- VAT note: yes [S3]

**Product**
- Access codes: Business [S3]
- Account sharing prohibited: yes [S7]
- Additional use cases footer: Mitarbeiterbefragungen · Kundenbefragungen · 360 Grad Feedback · Event- & Seminarumfragen · Formulare · Marktforschungsumfragen · Umfragen im Bildungsbereich · Quiz & Tests [S2]
- Advisory appointment: yes [S12]
- AI analyses: AI analyses summarize, interpret results and produce action recommendations [S12]
- AI analysis: AI data analysis [S5]
- AI interpretation: AI connects ratings, text answers and result differences into interpretation [S12]
- AI modules: AI modules automatically analyze survey data and produce interpretation with recommendations for action [S13]
- AI reporting: yes [S1]
- AI strengths weaknesses: Automatic identification of positively and negatively rated topics [S12]
- AI text analysis: AI text analysis summarizes open-ended answers and detects recurring themes and sentiment [S12]
- Animations gamification: Visual confirmations, guidance and auto-scrolling give surveys a gamification approach [S8]
- Anonymity function: Business [S3]
- Anonymization function: yes · yes [S15]
- Anonymous by default: yes [S5]
- Anonymous participation: Technically 100% anonymous participation guaranteed when using only the standard survey link [S14]
- Anonymous surveys: yes · yes · yes [S1]
- Auto analysis: automatic AI analyses deliver recommendations within seconds [S1]
- Auto deletion: Professional · Enterprise [S3]
- Branching logic: yes [S1]
- Branding elements: Branding options: design, logo, fonts, colors, pictures, layout configurator [S9]
- Branding options: Colors, logo, images and fonts adjustable via layout configurator [S8]
- Branding powered by: discreet button · removed · minimalist lettering [S3]
- Business limits: 2 · 5000 [S3]
- Cloud project management: Create and manage survey projects in the cloud [S11]
- Comparison filters: yes [S2]
- Conditional logic: Filter & Sprünge · Logiken & Bedingungen · Parameter [S2]
- Cookie lock: Optional cookie lock can prevent multiple participation [S14]
- Core markets: DE · AT · CH [S4]
- Corporate design: Logo · Bilder · Schriften · Farben · CSS-Editor [S2]
- Custom visualizations: yes [S12]
- Customer feedback dashboards: Dashboards from KPIs such as NPS for customer feedback, shareable with team [S13]
- Customer surveys: customer satisfaction, service quality and customer needs [S4]
- Dashboards: Individual dashboards and interactive reports [S13]
- Dashboards: Dashboards for customer feedback, employee surveys, seminar feedback and 360-degree feedback [S12]
- Dashboards reports: yes · yes · yes [S1]
- Data ownership: yes [S3]
- Demo: yes [S12]
- Demo survey on signup: yes [S1]
- Design templates: Preconfigured design templates available [S9]
- Design templates: Preconfigured design templates for creating new designs [S8]
- Device optimization: Surveys automatically optimized for every device without additional settings [S9]
- Device optimization: Surveys automatically optimized for every device without additional settings [S8]
- Document export: Send results directly to online documents [S11]
- Downloadable anonymity confirmation: Downloadable PDF confirmation of technically 100% anonymous participation available [S14]
- Dynamic content: Personalisierte Inhalte · Antwort-Piping · Randomisieren von Seiten · Randomisieren von Fragen · Randomisieren von Antworten [S2]
- Education surveys: evaluations and surveys for schools, universities and other educational institutions [S4]
- Employee survey dashboards: Interactive dashboards for comparing departments and overall satisfaction in employee surveys [S13]
- Employee surveys: employee surveys on engagement, collaboration and work environment [S4]
- Enterprise limits: yes · 10 · unlimited [S3]
- Event evaluations: evaluation of events, trainings, workshops and seminars [S4]
- Export: Excel · PDF · SPSS · yes · Starter [S3]
- Feedback 360: 360-degree feedback including self and external assessment [S4]
- Filtering: Datum · Verhalten · Besucherquelle · Gerät · Sprache · Antworten · Teilnehmerliste · Parameter [S2]
- Focus mode: Each question is placed in the center of the screen, guiding the participant through the survey [S8]
- Forms: digital contact, registration and data collection forms [S4]
- Free limits: 10 · 100 [S3]
- Gamification: yes [S2]
- Gamification animations: Visual confirmations, user guidance and automatic scrolling provide gamification-like experience [S9]

**Support**
- Channels: support@easy-feedback.com · support · demo booking · contact · help · knowledge base · German [S1]
- Channels: Demo buchen, Kontakt, Hilfe, Wissen [S6]
- Channels: demo booking · contact · help · knowledge base [S5]
- Channels: book demo · contact · help · knowledge base [S12]
- Demo booking: book a demo · contact · help · knowledge [S9]
- Demo booking: yes [S8]
- Demo booking: yes [S15]
- Help center: yes [S1]
- Languages: de · en [S15]
- Live demo: yes [S2]
- Onboarding: optional · yes · yes · optional [S3]
- Provenexpert rating: 187 [S4]

80 more facts on the canonical page: https://whats-best.ai/software/forms-and-surveys/easyfeedback

## Questions

### Is easyfeedback European?

Yes. whats-best.ai classifies easyfeedback as EU-Made.

### Where does easyfeedback store data?

The default storage location for customer data is not stated on the vendor’s pages as of 28 Oct 2026. The vendor’s pages mention Germany as hosting location, per [the vendor’s page captured 28 Oct 2026](https://whats-best.ai/evidence/11670).

### Does easyfeedback have a free plan?

Not stated on the vendor’s pages as of 28 Oct 2026.

### What are the best alternatives to easyfeedback?

As of 3 Nov 2026, the panel rates [Formbricks (4/5)](https://whats-best.ai/software/forms-and-surveys/formbricks), [Netigate (3.5/5)](https://whats-best.ai/software/forms-and-surveys/netigate) and [QuestionPro (3.5/5)](https://whats-best.ai/software/forms-and-surveys/questionpro) highest among the other 19 Forms & Surveys products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [Formbricks](https://whats-best.ai/software/forms-and-surveys/formbricks) (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [easyfeedback alternatives](https://whats-best.ai/software/forms-and-surveys/easyfeedback/alternatives).

## What this page leaves out

- 7 legal facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 4 integrations facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 4 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 3 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 2 data facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 1 compliance fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 1 support fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 2 sovereignty dimensions could not be confirmed on the vendor’s own pages and are shown as unknown.
- 6 of the readings below were written against an earlier fact sheet — a fact has been corrected, added or pulled since. Until the panel next runs on this product you are reading the older judgement.

## Sources

- [S1] Vendor homepage: https://easy-feedback.de/ (checked 2026-10-28)
- [S2] Features page: https://easy-feedback.de/umfragetool/ (checked 2026-10-28)
- [S3] Pricing page: https://easy-feedback.de/preise/ (checked 2026-10-28)
- [S4] Company facts page: https://easy-feedback.de/fakten/ (checked 2026-10-28)
- [S5] Privacy policy: https://easy-feedback.de/privacy/datenschutz/ (checked 2026-10-28)
- [S6] Legal notice: https://easy-feedback.de/impressum/ (checked 2026-10-28)
- [S7] Terms of service: https://easy-feedback.de/agb/ (checked 2026-10-28)
- [S8] Form & survey building — found from sitemap: https://easy-feedback.de/umfragetool/umfragetool-fragebogen-design/ (checked 2026-10-28)
- [S9] Form & survey building — found from sitemap: https://easy-feedback.com/survey-tool/survey-tool-questionnaire-design/ (checked 2026-10-28)
- [S10] Distribution, response collection & workflows — found from sitemap: https://easy-feedback.de/umfragetool/integrationen/zapier/ (checked 2026-10-28)
- [S11] Distribution, response collection & workflows — found from sitemap: https://easy-feedback.com/survey-tool/integrations/ (checked 2026-10-28)
- [S12] Survey analysis & reporting — found from sitemap: https://easy-feedback.de/result-studio/ (checked 2026-10-28)
- [S13] Survey analysis & reporting — found from sitemap: https://easy-feedback.com/result-studio-en/ (checked 2026-10-28)
- [S14] Consent, GDPR & respondent data — found from sitemap: https://easy-feedback.de/privacy/datenschutz-anonyme-teilnahme/ (checked 2026-10-28)
- [S15] Consent, GDPR & respondent data — found from sitemap: https://easy-feedback.com/help/how-do-i-create-an-anonymous-survey-with-easyfeedback/ (checked 2026-10-28)
- [S16] Hosting choice, teams & portability — found from sitemap: https://easy-feedback.com/help/export-survey-results-video/ (checked 2026-10-28)
- [S17] Hosting choice, teams & portability — found from sitemap: https://easy-feedback.de/hilfe/umfrageergebnisse-exportieren-video/ (checked 2026-10-28)

---

Cite as: whats-best.ai, "easyfeedback — Forms & Surveys", AI panel analysis, as of 2026-11-04. https://whats-best.ai/software/forms-and-surveys/easyfeedback

Corrections: https://whats-best.ai/correct/1105?target=page