# Brosix — Business Instant Messaging

Brosix by Brosix holds a panel rating of 1.5/5 from 6 AI judges (category median 2/5), as of 2026-10-15. Provenance: provenance unknown; sovereignty: not determined.

- Vendor: Brosix (https://brosix.com)
- Category: [Business Instant Messaging](https://whats-best.ai/software/instant-messaging.md)
- Provenance (editorial classification): provenance unknown
- Canonical page: https://whats-best.ai/software/instant-messaging/brosix
- Alternatives: https://whats-best.ai/software/instant-messaging/brosix/alternatives ([markdown](https://whats-best.ai/software/instant-messaging/brosix/alternatives.md))
- Data as of: 2026-10-21 · evaluated 2026-10-15 · oldest source captured 2026-10-13

**AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology

## At a glance

- Vendor: Brosix
- Headquarters: Not stated on the vendor’s pages as of 13 Oct 2026
- Data hosting: Not stated on the vendor’s pages as of 13 Oct 2026
- Free plan: Not stated on the vendor’s pages as of 13 Oct 2026

## The panel's verdict

Brosix, a hosted instant messaging service, scored highest on encryption and access, 4 to 6: AES-256 is stated for chat, voice, file and video, devices are verified, clients are signed, and the vendor states it never analyzes, scans or accesses stored data. Governance and discovery and integrations sit at 4 — administrators set a data expiration policy with auto-deletion after as little as 1 day, alongside a team-wide Chat History Archive, and dozens of native integrations plus a Notifications API deliver inbound event notifications. Weakest are pricing transparency, 0 to 0, with no public per-user price, tier or billing period, and deployment control, 1 to 2, a cloud-only service on the vendor's network of US data centres with Frankfurt and Strasbourg available on request. Messaging core ran 2 to 3 — history is browsed per contact via a View History button, with no public information on archive search. Sovereignty scores spread 1 to 3: higher scores credit on-request EU storage, the lowest weighs the US-anchored default network and the vendor's site running Google Analytics and advertising pixels.

**Speaks for it:**
- AES-256 encryption stated across chat, voice, file and video, with authenticated users, verified devices and digitally signed clients
- Administrator-set data expiration auto-deletes messages after a chosen period, as little as 1 day, alongside a team-wide Chat History Archive for compliance
- The vendor states stored data is never analyzed, scanned or accessed, and that it has no technical ability to log into customer accounts or impersonate users
- Dozens of native integrations plus a Notifications API with per-channel API keys pipe third-party event notifications into chat, with administrators controlling which members receive which services' alerts
- Connection logs — IP address, login time and device type — are automatically deleted after a defined period

**Held against it:**
- We found no public information on pricing — no per-user figure, tier structure, billing period or VAT treatment appears in the captured pages
- The service runs on the vendor's own network of SAS 70 Type II data centres in Washington D.C., Saint Louis and New York, with Frankfurt and Strasbourg available on request, and we found no public information on a self-hosted edition
- End-to-end encryption is documented for peer-to-peer channels only "when a direct connection is possible", with stored history on the vendor's encrypted servers and no documented key handling
- The documented export carries username, first name, last name and email rather than conversations, and the terms promise data export only "if export functionality is available"
- We found no public information on archive search, threading, mentions or reactions, or on an administrative audit log or legal hold

**Best for:**
- You need a closed messaging network where only administrator-invited users join, with stated AES-256 encryption and digitally signed clients
- Your administrators must control retention tightly — a data expiration policy can auto-delete messages after as little as 1 day
- Your team wants third-party event notifications, such as GitHub pull requests or Salesforce events, piped into chat with administrator control over who receives which services' alerts
- Your works agreement calls for short message retention and automatic deletion of connection logs (IP address, login time, device type)

**Avoid if:**
- You need a public price before you can budget — the captured pages show no per-user figure, tier structure or billing period
- You must search past conversations or produce them for legal discovery — the documented flow is selecting a user and clicking View History, and we found no public information on archive search or a discovery export
- You need to hold your own data — the service runs on the vendor's named servers under a revocable licence granted solely to access the service, and we found no public information on self-hosting or a full archive export
- You require EU storage by default — European customers may request Frankfurt am Main or Strasbourg, but the published network leads with Washington D.C., Saint Louis and New York

## Scores by judge and criterion

Scores out of 5, each judge scoring independently against the published rubric (v1). "n/r" = not rated: the vendor publishes no price.

| Criterion | The Team Lead | The Security Officer | The Works Council Advocate | The Compliance Counsel | The Platform Engineer | The Skeptic |
| --- | --- | --- | --- | --- | --- | --- |
| Channels, threads & search | 1/5 | 1/5 | 1.5/5 | 1.5/5 | 1/5 | 1/5 |
| Encryption & access control | 3/5 | 2.5/5 | 3/5 | 2.5/5 | 3/5 | 2/5 |
| Retention, discovery & co-determination | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 |
| Deployment & data custody | 0.5/5 | 0.5/5 | 1/5 | 0.5/5 | 0.5/5 | 0.5/5 |
| Integrations & extensibility | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 |
| European sovereignty | 1.5/5 | 0.5/5 | 1.5/5 | 1/5 | 1.5/5 | 1/5 |
| Pricing transparency | 0/5 | 0/5 | 0/5 | 0/5 | 0/5 | 0/5 |
| **Weighted verdict** | **1.5/5** | **1.5/5** | **2/5** | **1.5/5** | **1.5/5** | **1/5** |

### The judges

- **The Team Lead** (v1.0): Runs a distributed team and needs the tool people actually open. Wants threads that stay readable, search that finds last spring's decision, and channels that can be tidied without losing history. Unmoved by feature lists that do not survive a busy Tuesday.
- **The Security Officer** (v1.0): Assumes the archive will one day be read by someone it was not meant for. Wants end-to-end encryption that ordinary users survive, device verification, sessions an admin can revoke, and a plain statement of what the vendor cannot decrypt.
- **The Works Council Advocate** (v1.0): Knows that a chat log is a record of who spoke to whom at what hour. Wants presence a person controls, no individual activity scoring anywhere, retention that deletes rather than hides, and analytics that can be switched off across the organisation.
- **The Compliance Counsel** (v1.0): Will one day have to produce this archive, edits and deletions included, to a regulator or a court. Wants legal hold, an export a lawyer can work from, retention per channel, and an audit trail that survives the admin who made the change.
- **The Platform Engineer** (v1.0): Would rather run it than rent it, and wants to know whether that is a supported deployment or a hobby build. Cares about open protocols, federation, a plugin system with real permissions, and an upgrade path that does not orphan the customisations.
- **The Skeptic** (v1.0): Reads for the message-history cap, the tier where SSO appears, and what "unlimited" excludes. Has seen "end-to-end encrypted" mean direct messages only, on request, with search disabled — and wants that sentence found rather than assumed.

## European sovereignty — proven facts

Built only from facts on the vendor's own pages; a dimension we could not prove is left open, never scored as zero. Headline: not determined.

| Dimension | Finding | Points | Source |
|---|---|---|---|
| Legal entity | Not determined | — | — |
| Ownership | Not determined | — | — |
| Data residency | Not determined | — | — |
| Subprocessors | Not determined | — | — |

## Key facts

Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources).

**Compliance**
- Baa HIPAA: healthcare sector · yes · yes [S3]
- Data subject rights: access · correction · deletion · restriction · objection · data portability [S3]
- DPA: yes · yes [S2]
- DPA: yes · yes [S3]
- Encryption: TLS · AES-256 [S3]
- Sccs: yes [S3]
- Standards: HIPAA · GDPR · ISO 27001 · SOC 2 · NIS2 [S6]
- Supported standards: HIPAA · GDPR/UK GDPR · SSAE 18/SOC 2 (Type I & II) · ISO/IEC 27001 & 27701 · HITECH · NIS2 · PCI-DSS · NIST Cybersecurity Framework · EU Cloud Code of Conduct [S6]

**Data**
- Cookies tracking: Google Analytics · Google Ads · LinkedIn · Facebook · yes [S3]
- Crash logs: no [S3]
- Expiration policy: Admin-set Data Expiration policy auto-deletes messages after a chosen period, as little as 1 day [S6]
- Export: yes · yes [S2]
- File deletion: yes [S3]
- Logs collected: IP address · login time · device type · security and support · yes [S3]
- Message retention control: customer administrators [S3]
- No analysis: Stored data is never analyzed, scanned, or accessed by Brosix [S6]
- Server storage encrypted: Chat messages and shared files stored on secure, encrypted servers [S6]

**Hosting**
- EU locations: European customers · Frankfurt am Main (Germany) · Strasbourg (France) [S10]
- EU region option: yes [S3]
- Infrastructure: Global network of secure servers in certified facilities [S6]
- Recommended hostnames: www.brosix.com · db.brosix.com · db2.brosix.com · box-n2.brosix.com · box-n2-ls.brosix.com · stun.brosix.com [S9]
- Required tcp ports: 80 · 443 · 5222 · 7150 · 7151 · 8150 · 9150 · 10150 · 11150 [S9]
- Server ip addresses: 144.202.71.78 · 45.76.238.117 · 144.202.67.13 · 207.246.94.141 · 206.189.232.76 · 149.28.39.134 · 161.35.50.2 · 159.65.228.11 [S9]
- Udp rules: all ports from all Brosix servers · all ports to all Brosix servers [S9]
- US locations: Washington D.C. · Saint Louis (Missouri) · New York · SAS 70 Type II [S10]

**Integrations**
- Airtable: Airtable integration: notifications when a record is created or updated [S11]
- Asana: Asana integration: notifications for task completion, new projects, task updates [S11]
- Calendly: Calendly integration: notifications for newly booked or canceled appointments [S11]
- Custom endpoints: Custom integration endpoints and instructions available in Control Panel [S12]
- Dropbox: Dropbox integration: notifications for folder additions, file uploads, other events [S11]
- Eventbrite: Eventbrite integration: notifications for new events, attendee check-ins, ticket orders with financial details [S11]
- Facebook: Facebook integration: notifications for new Page posts, recommendations, comments, messages [S11]
- Freshdesk: Freshdesk integration: notifications for new customers, ticket updates, note additions [S11]
- Github: GitHub integration: notifications for branches, pull requests, issues, username mentions [S11]
- Gmail: Gmail integration: real-time notifications for messages from specific senders or matching keywords [S11]
- Google calendar: Google Calendar integration: notifications for scheduled events and keyword-matching events [S11]
- Google drive: Google Drive integration: automatic notifications for file events, sent to designated team members or user groups [S11]
- Google forms: Google Forms integration: real-time notifications for new or modified form responses [S11]
- Google sheets: Google Sheets integration: notifications for new/modified rows or new spreadsheets [S11]
- Hubspot: HubSpot integration: automated notifications for new companies, contacts, deals [S11]
- Hunter: Hunter integration: notifications for email reads/replies, new campaigns, new leads [S11]
- Intercom: Intercom integration: notifications for lead actions, user activities, tag updates [S11]
- Jira service management: Jira Service Management integration: notifications for request creation and updates [S11]
- Livechat: LiveChat integration: notifications for chats started/ended and new tickets [S11]
- Mailchimp: Mailchimp integration: notifications for email opens, clicks, audiences, campaigns, subscribers, orders, unsubscribes [S11]
- Mechanism: Integrations deliver notifications in Brosix for events chosen in third-party tools [S11]
- Microsoft office 365: Microsoft Office 365 integration: notifications for various events [S11]
- Microsoft teams: Microsoft Teams integration: notifications for channels, mentions, messages, chats, member additions [S11]
- Monday: Monday.com integration: notifications for column changes, new items/boards, updates, new users [S11]
- Paypal: PayPal integration: instant updates on transactions and sales activity [S11]
- Respond io: Respond.io integration: real-time notifications for various events [S11]
- Salesforce: Salesforce integration: real-time notifications for important events [S11]
- Shopify: Shopify integration: notifications for store events like new customers, abandoned carts, orders, products [S11]
- Slack: Slack integration: notifications for channel creation, file uploads, mentions, messages [S11]
- Supported automation platforms: Zapier · Make.com · Integrately · Pipedream · viaSocket [S12]
- Third party: SSO · payment providers · app stores [S2]
- Uptime: Uptime integration: instant notifications for new alerts and contact tests in Uptime.com [S11]
- Viasocket: Integration via viaSocket to thousands of apps [S9]
- Wix automations: Wix Automations integration: automated messages triggered by Wix events [S11]
- Wordpress: WordPress integration: notifications for comments, media uploads, posts, new users [S11]
- Youtube: YouTube integration: notifications for new uploads based on search criteria or keywords [S11]
- Zoho CRM: Zoho CRM integration: notifications for new leads, contacts, module entries, active users [S11]

**Legal**
- Data controller role: website visitors · account administrators · data_controller [S3]
- Data processor role: end users · data_processor · data_controller [S3]
- Effective date: 2025-10-01 · 2025-09-15 [S2]
- Entity: Brosix, Inc. · Delaware, USA [S2]
- EU UK protections: yes [S2]
- Governing law: Delaware, USA · Wilmington, Delaware [S2]

**Pricing**
- Billing periods: monthly · quarterly · annual · yes [S2]
- Free trial: yes · 14 [S2]
- Free trial: 14 · yes · no [S6]
- Per account licensing: account treated as separate User license [S2]
- Refund discontinuation: yes [S2]
- Taxes: customer unless collection required · no [S2]

**Product**
- Active directory sync: yes [S8]
- Admin controls: add or remove users · enable or disable features · block communication between users · set group policies [S6]
- Administrator control: create and delete users · define available features · set chat history retention periods [S3]
- Aes256 encryption: chat · voice · file · video · AES-256 [S6]
- Automatic connection selection: Brosix automatically chooses best connection method; no firewall config needed in most cases [S9]
- Chat history archive: Chat History Archive feature for team-wide compliance archiving [S6]
- Chat history viewing: select the user and click on the View History button · yes [S5]
- Chat room conferencing: yes [S4]
- Chat room creation: every user · 2 [S4]
- Chat room leaving: yes [S4]
- Chat room management actions: create · add users · leave · rename · delete · conferencing · disable [S4]
- Chat room member invites: any room member · yes [S4]
- Chat room offline delivery: immediate · on next login [S4]
- Chat room platforms: Linux · Mac · Windows [S4]
- Chat rooms contacts group: Chat Rooms [S4]
- Chat rooms duplicate names: yes · yes [S4]
- Chat rooms multiple membership: yes [S4]
- Closed platform: Closed messaging platform; only administrator-invited users can join [S6]
- Corporate installation: yes [S8]
- Data compression: Data compression and encoding for extra protection [S6]
- Device verification: yes · yes [S6]
- E2e p2p encryption: Peer-to-peer channels use end-to-end encryption when a direct connection is possible [S6]
- Encrypted transit: All communication encrypted and transmitted securely [S6]
- Encryption aes256: text chat · voice · file transfers · AES-256 [S7]
- Export user contact info: username · first_name · last_name · email [S8]
- Import export contacts steps: Users button · import user accounts… · export your user accounts [S8]
- Import export users: bulk import of user accounts · Web Control Panel · yes [S8]
- Import unlimited users: yes [S8]
- Marketing emails: yes · no [S3]
- Multiple accounts: yes [S2]
- No access to messages files: no [S3]
- No account impersonation: no [S3]
- No message analysis: no [S3]
- No setup required: Security works out of the box, no extra tools or configuration needed [S6]
- Notifications admin control: Admins control which members receive which notifications from which services [S12]
- Notifications API: yes [S8]
- Notifications API activation: Enabled in Web Control Panel – Settings – Integrations tab [S12]
- Notifications API integration: Notifications API connects team to external services for notifications [S12]
- Notifications channels API key: Each channel has its own API Key used to configure the external service [S12]
- Notifications channels per user: One service can be connected to multiple users via separate channels [S12]
- Notifications chatroom channels: Services can send messages to Chat-Rooms, received by all participants [S12]
- Notifications platforms: Windows · Mac · Linux · Android · iOS · Web [S12]
- Password hashing: yes [S3]
- Server failover: Secure server network with automatic failover [S6]
- Signed clients: Client applications digitally signed and verified [S6]
- Software license: license · yes · no · yes [S2]
- Upnp recommended: UPnP recommended to improve connection quality and reduce latency [S9]
- User content no ads: no · no [S2]

**Support**
- Live chat: yes · yes [S3]

## Questions

### Is Brosix European?

Not determined: the vendor’s pages as captured do not say where Brosix is based.

### Where does Brosix store data?

Not stated on the vendor’s pages as of 13 Oct 2026.

### Does Brosix have a free plan?

Not stated on the vendor’s pages as of 13 Oct 2026.

### What are the best alternatives to Brosix?

As of 21 Oct 2026, the panel rates [Element (3.5/5)](https://whats-best.ai/software/instant-messaging/element), [Mattermost (3.5/5)](https://whats-best.ai/software/instant-messaging/mattermost) and [Stackfield (3/5)](https://whats-best.ai/software/instant-messaging/stackfield) highest among the other 19 Business Instant Messaging products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [Element](https://whats-best.ai/software/instant-messaging/element) (UK / wider Europe). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [Brosix alternatives](https://whats-best.ai/software/instant-messaging/brosix/alternatives).

## What this page leaves out

- 16 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 5 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 3 integrations facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 2 hosting facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 1 compliance fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 1 data fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 1 support fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 2 sovereignty dimensions could not be confirmed on the vendor’s own pages and are shown as unknown.
- 6 of the readings below were written against an earlier fact sheet — a fact has been corrected, added or pulled since. Until the panel next runs on this product you are reading the older judgement.

## Sources

- [S1] Vendor page: https://brosix.com (checked 2026-10-13)
- [S2] Terms of service — found from the homepage: https://www.brosix.com/terms/ (checked 2026-10-13)
- [S3] Privacy policy — found from the homepage: https://www.brosix.com/privacy/ (checked 2026-10-13)
- [S4] Channels, threads & search — found from sitemap: https://help.brosix.com/chat-rooms/ (checked 2026-10-13)
- [S5] Channels, threads & search — found from sitemap: https://help.brosix.com/chat-history/ (checked 2026-10-13)
- [S6] Encryption & access control — found from sitemap: https://www.brosix.com/security/ (checked 2026-10-13)
- [S7] Encryption & access control — found from sitemap: https://help.brosix.com/messages-security/ (checked 2026-10-13)
- [S8] Retention, discovery & co-determination — found from sitemap: https://www.brosix.com/features/import-export/ (checked 2026-10-13)
- [S9] Deployment & data custody — found from sitemap: https://help.brosix.com/brosix-servers/ (checked 2026-10-13)
- [S10] Deployment & data custody — found from sitemap: https://help.brosix.com/server-locations/ (checked 2026-10-13)
- [S11] Integrations & extensibility — found from sitemap: https://www.brosix.com/integrations/ (checked 2026-10-13)
- [S12] Integrations & extensibility — found from sitemap: https://help.brosix.com/notifications-api/ (checked 2026-10-13)

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Cite as: whats-best.ai, "Brosix — Business Instant Messaging", AI panel analysis, as of 2026-10-21. https://whats-best.ai/software/instant-messaging/brosix

Corrections: https://whats-best.ai/correct/436?target=page