# Notion Wikis — Knowledge Base & Wiki

Notion Wikis by Notion Labs, Inc. holds a panel rating of 3/5 from 6 AI judges (category median 3/5), as of 2026-11-01. Provenance: Rest of world; sovereignty: 1 of 6 dimensions proven.

- Vendor: Notion Labs, Inc. (https://www.notion.com/product/wikis)
- Category: [Knowledge Base & Wiki](https://whats-best.ai/software/knowledge-base.md)
- Provenance (editorial classification): Rest of world
- Canonical page: https://whats-best.ai/software/knowledge-base/notion-wikis
- Alternatives: https://whats-best.ai/software/knowledge-base/notion-wikis/alternatives ([markdown](https://whats-best.ai/software/knowledge-base/notion-wikis/alternatives.md))
- Data as of: 2026-11-06 · evaluated 2026-11-01 · oldest source captured 2026-11-01

**AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology

## At a glance

- Vendor: Notion Labs, Inc.
- Headquarters: Incorporated in United States [S11]
- Data hosting: Not stated on the vendor’s pages as of 1 Nov 2026
- Free plan: Yes, per the vendor’s own page [S2]

## The panel's verdict

Notion Wikis, from Notion Labs, Inc. of San Francisco, is a knowledge base and wiki judged strongest on access control, 7 to 8, and weakest on sovereignty, 4 to 6. Access control earns the mark: SAML 2.0 single sign-on with any identity provider, an Only SAML SSO login enforcement, SCIM provisioning, six permission levels with subpage inheritance, and an audit log that can feed a SIEM or DLP. Sovereignty is the only criterion spanning two points, and the split is genuine — the same evidence pulls both ways: a published subprocessor list with locations, a data processing agreement covering EU and UK GDPR, and training on customer data being opt-in only count as disclosure, while a US contracting entity, United States hosting by default, and EU residency as an Enterprise-only opt-in that excludes account information, usage data and subprocessor-processed data, including LLM providers, hold it down. Knowledge governance, portability and hosting, and pricing transparency sit at a flat 6; authoring and search and publishing and integrations run 6 to 7.

**Speaks for it:**
- SAML 2.0 single sign-on with any identity provider, an Only SAML SSO login enforcement, SCIM provisioning and an audit log feeding SIEM or DLP are documented in depth
- Page verification with time-boxed or indefinite periods notifies the owner in the Notion inbox and by email when it lapses, with verified pages surfacing higher in search and AI responses
- The Confluence importer covers cloud and server instances up to about 50,000 pages or 30GB, keeping hierarchy, attachments and comments
- Free at €0, Plus at €9.50 per member / month and Business at €19.50 per member / month are publicly priced with their inclusions
- Whole-workspace export to HTML, Markdown and CSV including uploaded files exists, schedulable via the Admin API on Enterprise

**Held against it:**
- EU residency is an Enterprise-only opt-in that excludes account information, usage data, Notion Calendar, Notion Mail, Beta Services and subprocessor-processed data, including LLM providers, from the selected region
- Password protection for published sites is stated as not available at the moment, and publishing exposes contributor names, photos and email addresses in page metadata
- Confluence imports do not carry permissions or page history, so permissions must be reapplied after migration
- SCIM, the audit log and EU data residency sit in the Enterprise plan, listed as Custom pricing, with no public information on minimum seats or VAT treatment
- A workspace cannot be recreated by re-uploading exported content, and export download links expire after 7 days

**Best for:**
- You run an internal wiki where SAML 2.0 single sign-on with any identity provider, SCIM provisioning and a SIEM-connected audit log matter most
- You are migrating from Confluence, cloud or server, and can plan a pass to reapply permissions after the import
- You want page-level verification on a time-boxed cadence, with owners reminded in the Notion inbox and by email when a verification lapses
- You publish documentation to the open web with a custom-domain add-on and SEO controls rather than to a gated customer area

**Avoid if:**
- Your compliance posture requires data to stay in the EU — residency is an Enterprise-only opt-in that excludes account information, usage data, Notion Calendar, Notion Mail, Beta Services and subprocessor-processed data including LLM providers, and the contracting entity is Notion Labs, Inc. of San Francisco
- You need a gated or password-protected help center — password protection is stated as not available at the moment, and publishing exposes contributor names, photos and email addresses in page metadata
- You must be able to recreate your wiki elsewhere from an export — the help states a workspace cannot be recreated by re-uploading exported content, and the download link expires after 7 days
- You must compute a full annual cost before signing — the Enterprise plan, where SCIM, the audit log and EU residency sit, is Custom pricing and premium support is likewise Custom

## Scores by judge and criterion

Scores out of 5, each judge scoring independently against the published rubric (v1). "n/r" = not rated: the vendor publishes no price, or the judge found no public information on that criterion.

| Criterion | The Operations Lead | The IT Administrator | The Support Knowledge Manager | The Engineering Lead | The Quality Manager | The Skeptic |
| --- | --- | --- | --- | --- | --- | --- |
| Editor, structure & search | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3/5 | 3/5 |
| Verification, ownership & freshness | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 |
| Permissions, SSO & administration | 3.5/5 | 4/5 | 4/5 | 4/5 | 4/5 | 3.5/5 |
| Help-center publishing & integrations | 3/5 | 3.5/5 | 3/5 | 3.5/5 | 3.5/5 | 3/5 |
| Import, export & self-hosting | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 |
| European sovereignty | 2/5 | 3/5 | 2/5 | 3/5 | 2/5 | 2.5/5 |
| Pricing transparency | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 |
| **Weighted verdict** | **3/5** | **3.5/5** | **3/5** | **3.5/5** | **3/5** | **3/5** |

### The judges

- **The Operations Lead** (v1.0): Head of operations at a 180-person machine builder in Baden-Württemberg, where onboarding, travel rules and the service hotline's answers live in a shared drive, three OneNote books and two colleagues' heads. Wants one place the whole company actually uses: an editor office staff manage without training, a search that finds the answer rather than the file, pages that name who keeps them current, and a price that does not double when the workshop gets read access.
- **The IT Administrator** (v1.0): Runs IT for a public utility with 900 staff whose Confluence Server held twelve years of pages until Atlassian ended its support. Was offered the cloud, read the subprocessor list and went looking instead. Needs a migration that keeps page trees, permissions and attachments, single sign-on against Entra ID with groups synced, an audit log the auditor accepts, and an edition they can run in the utility's own data centre if the works council or the regulator asks.
- **The Support Knowledge Manager** (v1.0): Owns the knowledge base of a Dutch SaaS company with customers in six languages and a support team of twenty-five. Writes once for agents and customers, publishes the public part as a help center on the company's own domain, and watches which searches find nothing. Wants review dates that nag the right expert, translations kept in step with the source, a widget inside the product, and articles that show up in the help desk next to the ticket.
- **The Engineering Lead** (v1.0): Leads a forty-person engineering team at a Berlin fintech that writes runbooks, architecture decisions and on-call guides. Writes in Markdown, links pages to Jira tickets and Slack threads, and has moved the team's docs twice. Wants fast search, code blocks and diagrams that render, an API and webhooks to generate pages from the pipeline, AI answers that cite their pages, and a full export the next tool can read.
- **The Quality Manager** (v1.0): Quality manager at a medical device supplier certified to ISO 9001 and ISO 13485, where every work instruction must be approved, versioned and read by the people it applies to. Today that means Word files, a sign-off sheet and an audit every spring. Wants approval workflows with named reviewers, read confirmations, review dates that expire pages, an audit trail they can export for the certifier, and permissions that keep drafts out of sight.
- **The Skeptic** (v1.0): Has migrated a wiki whose "export" turned out to be one PDF per page, watched a self-hosted edition announced as retired with two years' notice, and read "your data is never used for training" above a subprocessor list naming two AI providers. Asks what a full export contains, which model reads the pages and where, whether readers are billed like editors — and what leaving would cost.

## European sovereignty — proven facts

Built only from facts on the vendor's own pages; a dimension we could not prove is left open, never scored as zero. Headline: 1 of 6 dimensions proven.

| Dimension | Finding | Points | Source |
|---|---|---|---|
| Legal entity | Incorporated in US | 0/2 | [S11] |
| Hosting location | Not determined | — | — |
| Hosting options | Not determined | — | — |
| Open source | Not determined | — | — |
| Data processing agreement | Not determined | — | — |
| Transfer impact assessment | Not determined | — | — |

## Key facts

Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources).

**Compliance**
- AI data training: yes [S5]
- AI no training: yes [S4]
- AI training data: no [S10]
- Audits: yes · SOC 2 · ISO 27001 · ISMAP · BSI C5 [S10]
- Backup encryption: yes · yes [S8]
- California rights: yes [S11]
- CCPA: CCPA · CPRA · yes [S10]
- Certifications: yes · yes [S2]
- Children: no [S11]
- Cli reference: yes [S9]
- Data center audits: yes [S10]
- Data retention: 30 · yes [S2]
- Do not sell link: yes [S11]
- DPA: Security Exhibit and TOMs in DPA [S10]
- DPA covers CCPA: yes [S12]
- DPA covers EU UK GDPR: yes · yes [S12]
- DPA DPA controls over agreement: yes [S12]
- DPA duration survival: effective date of the Agreement · until expiration or termination of the Agreement or return/deletion of Customer Personal Data, whichever later [S12]
- DPA previous version available: yes · 2026-08-14 [S12]
- DPA restricted transfer scope: Restricted Transfers defined for EU GDPR and UK GDPR contexts [S12]
- DPA security standards reference: Notion Security Standards referenced with link to Security Exhibit [S12]
- DPA update effective date: 2026-08-14 [S12]

**Data**
- Backup statement: cloud · per-minute [S6]
- Backups minutely: minutly backups of page content in the cloud [S23]
- Customer is controller: customer controls data and security settings [S11]
- Do not track: no [S11]
- Export admin can disable: workspace and teamspace owners can disable exporting; guests need full access to export [S23]
- Export availability: page · database · workspace · PDF · CSV · HTML [S7]
- Export database views limit: only current or default view can be exported; all views at once not supported [S23]
- Export excludes no access: pages the user has no access to are excluded from workspace export [S23]
- Export form view unsupported: form view of a database cannot be exported [S23]
- Export formats: Notion pages, databases and entire workspaces can be exported at any time [S23]
- Export html all pages: HTML · yes [S23]
- Export markdown CSV: Markdown · CSV [S23]
- Export pdf all pages: PDF · yes [S23]
- Export pdf emoji limitation: custom emojis not shown in PDF exports [S23]
- Export pdf include subpages plan: Business · Enterprise · yes [S23]
- Migration deletion window: 30 [S8]
- No third party advertising disclosure: no [S11]
- Organization workspace access: yes [S11]
- Payment storage: third-party payment providers · no [S11]
- Print desktop app unavailable: no [S23]
- Retention: data kept only as long as needed per Terms and Privacy [S10]
- Retention: as long as user uses Services or as necessary to fulfill collection purpose, resolve disputes, comply with law [S11]

**Hosting**
- Backup frequency: yes · daily at minimum [S8]
- Backup location: yes [S8]
- Backup regions: yes [S8]
- Data regions: US-West-2 (Oregon) · US-East-2 (Ohio) · EU-Central-1 (Frankfurt) · EU-West-1 (Ireland) · AP-Northeast-1 (Tokyo) · AP-Northeast-3 (Osaka) · AP-Northeast-2 (Seoul) [S8]
- Data residency: EU · US [S4]
- Data residency: yes · Enterprise only [S10]
- Data residency eligibility: Enterprise [S8]
- Default region: United States [S8]
- Internal scope: Any workspace, or a specific set of workspaces chosen at creation time. Scope can’t change after creation. · Single workspace · One user in one workspace [S9]
- Non resident customers: Enterprise · yes [S8]
- Provider: Amazon Web Services [S8]

**Integrations**
- Admin API workspace export: admin bot and token by organization owner · beta · Enterprise Plan [S6]
- After migration: yes · yes [S8]
- Confluence API importer limit: 30 · yes · yes · yes [S22]
- Confluence concurrent import limit: 3 [S22]
- Confluence CSV page import: yes [S22]
- Confluence email on completion: yes [S22]
- Confluence gliffy unsupported: no [S22]
- Confluence import location: private section · teamspace · specific page [S22]
- Confluence imports list: pages · page_hierarchy · basic_formatting · content_blocks · images · attachments · simple_tables · metadata_page_title_only · cloud_and_server_instances · comments_api_only · permissions · private_pages · custom_emojis · charts · previews… [S22]
- Confluence include subpages: yes [S22]
- Confluence instance types: cloud · server [S22]
- Confluence jira previews require auth: yes [S22]
- Confluence latex limitation: yes · no [S22]
- Confluence mapping: site→organization, space→workspace, page→page, macros→flattened or nearest Notion block [S22]
- Confluence multi space blocks others: yes [S22]
- Confluence multi space import: Business · Enterprise · yes · 10 [S22]
- Confluence over 100gb: workspaces over 100GB require contacting account manager [S22]
- Confluence page limit: 50000 [S22]
- Confluence permissions not imported: no [S22]
- Confluence post import expectations: imports into single root in importer's private section or selected teamspace [S22]
- Confluence progress tracking: yes [S22]
- Confluence server auth: Confluence 7.9+: Personal Access Token; earlier: username and password [S22]

**Legal**
- Address: 685 Market St. San Francisco, CA 94105 United States · United States · team@makenotion.com [S11]
- Copyright holder: 2026 · Notion Labs, Inc. [S15]
- DPA contracting entity: Notion Labs, Inc. · Master Subscription Agreement [S12]
- Entity: Notion Labs, Inc. [S4]
- Entity: Notion Labs, Inc. [S10]
- Entity: 2026 · Notion Labs, Inc. [S14]
- Entity: Notion Labs, Inc. [S11]
- Entity: Notion Labs, Inc. [S1]
- Policy change notice: yes [S11]

**Pricing**
- AI credits price: USD · not stated · 10 [S5]
- Billing per member: per member [S5]
- Business includes: Notion Agent, AI Meeting Notes, Enterprise Search, SAML SSO, granular database permissions, verify any page, private teamspaces, domain verification, premium connections [S5]
- Business plan credits: 500 · 1500 [S2]
- Business price: Business · 19.5 · monthly per member [S2]
- Business price: Business · 19.5 [S5]
- Credits select: 500 [S2]
- Credits standard: 1500 [S2]
- Custom domain annual discounted: 8 [S21]
- Custom domain billing must match: Add-on billing period must match Notion plan billing period (annual or monthly) [S21]
- Custom domain monthly: 10 [S21]
- Custom domain per domain: 25 · yes [S21]
- Custom domain prorated: yes [S21]
- Data residency cost: 0 · Enterprise · yes [S8]
- Demo request: yes [S1]
- Enterprise custom: Enterprise · custom · yes [S5]
- EU refund: 14 · EU · UK · mandatory refund policy regions [S5]
- Free plan includes: Trial of Notion AI, basic forms, basic sites, Notion Calendar, databases with subtasks, dependencies, custom properties [S5]
- Free price: Free · 0 · monthly per member [S2]
- Free price: Free · 0 [S5]
- Free tier: Free tier available; pay and add team later [S1]

**Product**
- Admin roles: yes [S1]
- Advanced permissions: yes [S1]
- Agent APIs: yes [S9]
- Agent credit usage: Standard credits · Select credits [S2]
- AI blocks autofill: yes · yes · yes [S2]
- AI capabilities: AI for brainstorming, writing, coding, searching, automating workflows [S4]
- AI content: AI-assisted content creation [S3]
- AI data retention: zero · 30 day [S5]
- AI meeting notes: yes [S2]
- AI search limitation: AI search cannot reliably infer which doc the organization treats as a source of truth [S14]
- AI search semantic matching: AI search can find conceptually related content even when titles are vague and teams use different terms [S14]
- AI security features: prompt-injection guardrails · human-in-the-loop confirmation · OWASP LLM Top 10 testing [S10]
- AI training opt in: yes [S2]
- Analytics enterprise: Admin analytics on content engagement available on Enterprise Plan [S1]
- Analytics opt out: yes [S17]
- Analytics opt out global: yes [S17]
- At mentions linking: @ mentions to link pages [S1]
- Audit log: Enterprise · yes [S5]
- Audit logging: yes · DLP · SIEM [S10]
- Auth mechanisms: OAuth 2.0 · Internal connection API token · Static bearer token [S9]
- Author: Software Engineer at Notion · Nicholas Lui [S14]

**Subprocessors**
- AI subprocessors: AI subprocessors; contractually prohibited from training on customer data [S5]
- Anthropic: Service provider for AI agents, hosting large language models and embeddings, and for abuse prevention · Global [S13]
- Assemblyai: Transcription services · USA [S13]
- Aws: Hosting and storage systems provider · USA, European Union, Korea, Japan [S13]
- Baseten: Compute infrastructure for serving large language models and powering AI services · Global [S13]
- Browserbase: Service provider for browser-based web access and automation for AI agents · USA, Spain [S13]
- Cerebras: Service provider for hosting large language models and embeddings · USA [S13]
- Cinder: Service provider for abuse prevention · USA [S13]
- Cloudflare: Content distribution and processing, security, abuse prevention and DNS services · Global [S13]
- Confluent: Kafka managed streaming storage platform used for in-product audit log data and analytics · USA, Germany, Korea, Japan [S13]
- Customerio: Transactional, broadcast, and marketing messaging · USA [S13]
- Deepl: Translation services · USA [S13]
- Definition: Third-party engaged by Notion Labs, Inc. and its applicable Affiliates to process Customer Personal Data [S13]
- Exa: Service provider for providing web search results · USA [S13]
- Fireworks: Compute infrastructure for serving large language models and powering AI services · Global [S13]
- Fivetran: Data pipeline for connecting systems to our data warehouse · USA, Germany, Korea, Japan [S13]
- Google: Service provider for hosting large language models and embeddings and for abuse prevention · Global [S13]
- List: infrastructure · analytics · email · yes [S10]
- Mailgun: Transactional, broadcast, and marketing messaging · USA [S13]
- Mathpix: PDF file conversion · USA, Germany, Singapore [S13]
- Modal: Compute infrastructure for serving large language models and powering AI services · Global [S13]

**Support**
- Abuse contact: abuse@makenotion.com [S10]
- Customer success: yes [S4]
- Premium support: yes · yes [S4]
- Privacy contact: privacy@makenotion.com [S11]
- Professional services: yes [S4]
- Resources: Help Center · Notion Academy [S2]
- Security contact: security@makenotion.com [S10]
- Slack: yes [S9]

286 more facts on the canonical page: https://whats-best.ai/software/knowledge-base/notion-wikis

## Questions

### Is Notion Wikis European?

No. whats-best.ai classifies Notion Wikis as Rest of world. Its vendor, Notion Labs, Inc., is incorporated in United States, per [the vendor’s page captured 1 Nov 2026](https://whats-best.ai/evidence/14109).

### Where does Notion Wikis store data?

Not stated on the vendor’s pages as of 1 Nov 2026.

### Does Notion Wikis have a free plan?

Yes. Notion Wikis has a free plan, per [the vendor’s page captured 1 Nov 2026](https://whats-best.ai/evidence/14060).

### What are the best alternatives to Notion Wikis?

As of 1 Nov 2026, the panel rates [Document360 (3.5/5)](https://whats-best.ai/software/knowledge-base/document360), [BookStack (3/5)](https://whats-best.ai/software/knowledge-base/bookstack) and [XWiki (3/5)](https://whats-best.ai/software/knowledge-base/xwiki) highest among the other 13 Knowledge Base & Wiki products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [Document360](https://whats-best.ai/software/knowledge-base/document360) (UK / wider Europe). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [Notion Wikis alternatives](https://whats-best.ai/software/knowledge-base/notion-wikis/alternatives).

## Head-to-head

- [Notion Wikis vs Confluence](https://whats-best.ai/compare/confluence-vs-notion-wikis.md)

## What this page leaves out

- 13 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 3 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 2 compliance facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 2 data facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 3 sovereignty dimensions could not be confirmed on the vendor’s own pages and are shown as unknown.
- 6 of the readings below were written against an earlier fact sheet — a fact has been corrected, added or pulled since. Until the panel next runs on this product you are reading the older judgement.

## Sources

- [S1] Vendor product page (wikis): https://www.notion.com/product/wikis (checked 2026-11-01)
- [S2] Features page (AI): https://www.notion.com/product/ai (checked 2026-11-01)
- [S3] Features page (published sites): https://www.notion.com/product/sites (checked 2026-11-01)
- [S4] Features page (enterprise): https://www.notion.com/enterprise (checked 2026-11-01)
- [S5] Pricing page: https://www.notion.com/pricing (checked 2026-11-01)
- [S6] Documentation (export): https://www.notion.com/help/export-your-content (checked 2026-11-01)
- [S7] Documentation (import): https://www.notion.com/help/import-data-into-notion (checked 2026-11-01)
- [S8] Documentation (data residency): https://www.notion.com/help/data-residency (checked 2026-11-01)
- [S9] API documentation: https://developers.notion.com/guides/get-started/overview (checked 2026-11-01)
- [S10] Security page: https://www.notion.com/security (checked 2026-11-01)
- [S11] Privacy policy: https://www.notion.com/trust/privacy-policy (checked 2026-11-01)
- [S12] Data processing agreement (dpa): https://notion.notion.site/Data-Processing-Addendum-361b540101274b1fa7e16b90402b0d99 (checked 2026-11-01)
- [S13] Subprocessor list: https://notion.notion.site/Notion-s-List-of-Subprocessors-268fa5bcfa0f46b6bc29436b21676734 (checked 2026-11-01)
- [S14] Editor, structure & search — found from sitemap: https://www.notion.com/feature/enterprise-search/ai-search-works-better-with-ia (checked 2026-11-01)
- [S15] Editor, structure & search — found from sitemap: https://www.notion.com/templates/collections/best-eng-knowledge-base-templates-for-content-editors (checked 2026-11-01)
- [S16] Verification, ownership & freshness — found from sitemap: https://www.notion.com/help/guides/verify-knowledge-your-teammates-can-trust-with-page-verification (checked 2026-11-01)
- [S17] Verification, ownership & freshness — found from sitemap: https://www.notion.com/help/page-analytics (checked 2026-11-01)
- [S18] Permissions, SSO & administration — found from sitemap: https://www.notion.com/help/saml-sso-configuration (checked 2026-11-01)
- [S19] Permissions, SSO & administration — found from sitemap: https://www.notion.com/help/sharing-and-permissions (checked 2026-11-01)
- [S20] Help-center publishing & integrations — found from sitemap: https://www.notion.com/help/public-pages-and-web-publishing (checked 2026-11-01)
- [S21] Help-center publishing & integrations — found from sitemap: https://www.notion.com/help/connect-a-custom-domain-with-notion-sites (checked 2026-11-01)
- [S22] Import, export & self-hosting — found from sitemap: https://www.notion.com/help/import-from-confluence (checked 2026-11-01)
- [S23] Import, export & self-hosting — found from sitemap: https://www.notion.com/de/help/export-your-content (checked 2026-11-01)

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Cite as: whats-best.ai, "Notion Wikis — Knowledge Base & Wiki", AI panel analysis, as of 2026-11-06. https://whats-best.ai/software/knowledge-base/notion-wikis

Corrections: https://whats-best.ai/correct/1233?target=page