# Nuclino — Knowledge Base & Wiki

Nuclino by Nuclino GmbH holds a panel rating of 2.5/5 from 6 AI judges (category median 3/5), as of 2026-11-01. Provenance: EU-Made; sovereignty: not determined.

- Vendor: Nuclino GmbH (https://www.nuclino.com)
- Category: [Knowledge Base & Wiki](https://whats-best.ai/software/knowledge-base.md)
- Provenance (editorial classification): EU-Made
- Canonical page: https://whats-best.ai/software/knowledge-base/nuclino
- Alternatives: https://whats-best.ai/software/knowledge-base/nuclino/alternatives ([markdown](https://whats-best.ai/software/knowledge-base/nuclino/alternatives.md))
- Data as of: 2026-11-06 · evaluated 2026-11-01 · oldest source captured 2026-11-01

**AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology

## At a glance

- Vendor: Nuclino GmbH
- Headquarters: Not stated on the vendor’s pages as of 1 Nov 2026
- Data hosting: Not stated on the vendor’s pages as of 1 Nov 2026
- Free plan: Yes, per the vendor’s own page [S11]

## The panel's verdict

Nuclino, a team wiki from Nuclino GmbH of Grünwald, Germany, is strongest on access control, scoring 6 across the table: workspace-level roles, private workspaces, SAML single sign-on via ADFS and Microsoft Entra ID, two-factor authentication, admin limits on public sharing and export, and AI connections respecting account permissions. Authoring and search and publishing and integrations, both 5 to 6, follow, resting on collaborative documents with version restore, a template library, a Markdown API, and an MCP server available on all plans connecting Claude, ChatGPT and Cursor. Weakest are knowledge governance and portability and hosting, at 3 to 4: beyond version history and a team-event log, no public information appears on page owners, review dates, approval workflows, a Confluence migration path or a full export with attachments. Judges split on sovereignty, 4 to 6, crediting the German entity and a dated subprocessor list with data location Europe for both or weighing the privacy policy's transfer reservation and no published data processing agreement, and on pricing transparency, 3 to 5, where an explicit user definition meets captured pricing pages without per-user prices.

**Speaks for it:**
- Access control scores 6 across the table, with SAML single sign-on via ADFS and Microsoft Entra ID, two-factor authentication, workspace-level roles, private workspaces and admin limits on public sharing and export
- AI connections, including the MCP server, only see content the connected account can access
- The MCP server is documented in real depth, connecting Claude, ChatGPT, Cursor, VS Code and Windsurf over OAuth 2.0, and is available on all plans
- A documented API fetches and updates content as Markdown
- Collaborative documents with real-time co-editing, version restore, list, board, table and graph views and a large template library anchor authoring scores of 5 to 6

**Held against it:**
- Knowledge governance scores 3 to 4, with no public information on page owners, review dates, approval workflows, read confirmations or stale-content analytics
- Portability and hosting scores 3 to 4, with no public information on a Confluence migration path or a full export with attachments and history
- The captured pricing pages show no per-user price figures, so annual cost cannot be computed from public pages
- No public information on SCIM or LDAP provisioning, directory group sync or enforced two-factor authentication
- No public information on a published data processing agreement, security certifications, or the AI model provider behind Sidekick

**Best for:**
- You need a team wiki with workspace-level roles, private workspaces, groups and SAML single sign-on via ADFS or Microsoft Entra ID
- You want Claude, ChatGPT or Cursor to search, read and write your knowledge base through a documented MCP server that respects account permissions and is available on all plans
- Your team works in Markdown and wants a documented API to pull and push content for scripts, runbooks and automations
- You want to publish pages as a website on a custom domain

**Avoid if:**
- You need controlled-document governance for a certified quality system; the documented features stop at version restore, a team-event log and contributor insights, and we found no public information on page owners, review dates or approval workflows
- You must compute an annual cost from public pages before committing; the captured pricing pages show Free, Starter and Business tiers with support levels but no per-user price figures
- You administer hundreds of staff through directory sync and enforced two-factor; the documented controls are SAML single sign-on and workspace permissions, and we found no public information on provisioning or enforced two-factor
- You need a documented Confluence migration path or self-hosting for long-lived archives; the terms describe a cloud software-as-a-service, and imports are described only as "several common formats and tools"

## Scores by judge and criterion

Scores out of 5, each judge scoring independently against the published rubric (v1). "n/r" = not rated: the vendor publishes no price, or the judge found no public information on that criterion.

| Criterion | The Operations Lead | The IT Administrator | The Support Knowledge Manager | The Engineering Lead | The Quality Manager | The Skeptic |
| --- | --- | --- | --- | --- | --- | --- |
| Editor, structure & search | 3/5 | 2.5/5 | 3/5 | 3/5 | 2.5/5 | 3/5 |
| Verification, ownership & freshness | 2/5 | 1.5/5 | 2/5 | 2/5 | 1.5/5 | 1.5/5 |
| Permissions, SSO & administration | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 |
| Help-center publishing & integrations | 2.5/5 | 3/5 | 3/5 | 3/5 | 3/5 | 2.5/5 |
| Import, export & self-hosting | 2/5 | 2/5 | 2/5 | 2/5 | 1.5/5 | 2/5 |
| European sovereignty | 2.5/5 | 3/5 | 3/5 | 3/5 | 2/5 | 2.5/5 |
| Pricing transparency | 2/5 | 2/5 | 2/5 | 1.5/5 | 1.5/5 | 2.5/5 |
| **Weighted verdict** | **2.5/5** | **2.5/5** | **2.5/5** | **2.5/5** | **2/5** | **2.5/5** |

### The judges

- **The Operations Lead** (v1.0): Head of operations at a 180-person machine builder in Baden-Württemberg, where onboarding, travel rules and the service hotline's answers live in a shared drive, three OneNote books and two colleagues' heads. Wants one place the whole company actually uses: an editor office staff manage without training, a search that finds the answer rather than the file, pages that name who keeps them current, and a price that does not double when the workshop gets read access.
- **The IT Administrator** (v1.0): Runs IT for a public utility with 900 staff whose Confluence Server held twelve years of pages until Atlassian ended its support. Was offered the cloud, read the subprocessor list and went looking instead. Needs a migration that keeps page trees, permissions and attachments, single sign-on against Entra ID with groups synced, an audit log the auditor accepts, and an edition they can run in the utility's own data centre if the works council or the regulator asks.
- **The Support Knowledge Manager** (v1.0): Owns the knowledge base of a Dutch SaaS company with customers in six languages and a support team of twenty-five. Writes once for agents and customers, publishes the public part as a help center on the company's own domain, and watches which searches find nothing. Wants review dates that nag the right expert, translations kept in step with the source, a widget inside the product, and articles that show up in the help desk next to the ticket.
- **The Engineering Lead** (v1.0): Leads a forty-person engineering team at a Berlin fintech that writes runbooks, architecture decisions and on-call guides. Writes in Markdown, links pages to Jira tickets and Slack threads, and has moved the team's docs twice. Wants fast search, code blocks and diagrams that render, an API and webhooks to generate pages from the pipeline, AI answers that cite their pages, and a full export the next tool can read.
- **The Quality Manager** (v1.0): Quality manager at a medical device supplier certified to ISO 9001 and ISO 13485, where every work instruction must be approved, versioned and read by the people it applies to. Today that means Word files, a sign-off sheet and an audit every spring. Wants approval workflows with named reviewers, read confirmations, review dates that expire pages, an audit trail they can export for the certifier, and permissions that keep drafts out of sight.
- **The Skeptic** (v1.0): Has migrated a wiki whose "export" turned out to be one PDF per page, watched a self-hosted edition announced as retired with two years' notice, and read "your data is never used for training" above a subprocessor list naming two AI providers. Asks what a full export contains, which model reads the pages and where, whether readers are billed like editors — and what leaving would cost.

## European sovereignty — proven facts

Built only from facts on the vendor's own pages; a dimension we could not prove is left open, never scored as zero. Headline: not determined.

| Dimension | Finding | Points | Source |
|---|---|---|---|
| Legal entity | Not determined | — | — |
| Hosting location | Not determined | — | — |
| Hosting options | Not determined | — | — |
| Open source | Not determined | — | — |
| Data processing agreement | Not determined | — | — |
| Transfer impact assessment | Not determined | — | — |

## Key facts

Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources).

**Compliance**
- Age limit: 16 [S9]
- Mcp oauth: yes [S14]
- Security page: yes [S1]

**Data**
- Collected automatically: IP addresses · ISP · browser type · operating system · date/time stamp · browsing actions and patterns [S9]
- Deletion: yes [S11]
- Deletion right: yes [S9]
- Export: various · yes [S2]
- Export: yes [S9]
- Transfer international: yes [S9]

**Hosting**
- Availability SLA: 97 [S11]
- Provider type: Data hosted by third-party data hosting service providers; technical measures used to secure data [S9]
- Storage: data stored in the cloud, retrievable anytime with internet access [S11]

**Integrations**
- Active directory providers: ADFS and Microsoft Entra ID (formerly Azure AD) [S13]
- Active directory SSO: yes [S13]
- API: yes [S2]
- API: yes [S4]
- API available: yes [S6]
- API available: custom integrations, scripts, and automations · yes [S14]
- API capabilities: search content · list items · fetch users [S6]
- API key setup: yes [S6]
- API markdown: Markdown [S6]
- API mcp: yes · yes [S1]
- API mcp: API and MCP listed in footer [S3]
- API pull content: Markdown · pull content [S6]
- API push content: Markdown · push content [S6]
- Apps sync: yes [S2]
- Footer surface: Apps & Integrations page exists [S3]
- Mcp: MCP listed in footer [S3]
- Mcp server: Claude · ChatGPT · Cursor · yes · yes [S6]
- Nav mentions: Navigation lists Apps & Integrations, Sidekick (AI), Canvas, Security, API, MCP [S12]
- Ready made: yes [S6]
- SSO configuration location: team settings [S13]
- Third party linking: yes [S9]

**Legal**
- Address: 82031 · Grünwald · Nördliche Münchner Str. 47 · Germany [S8]
- Commercial register: Amtsgericht München · HRB 227745 [S8]
- Entity: Nuclino GmbH [S9]
- Entity: Nuclino GmbH · Nördliche Münchner Str. 47, 82031 Grünwald, Germany [S11]
- Entity address: Grünwald · contact@nuclino.com · Nördliche Münchner Str. 47 · Nuclino GmbH · Germany · 82031 [S9]
- Entity name: Nuclino GmbH [S8]
- Governing law: German law applies [S11]
- Jurisdiction: Munich, Bavaria, Germany (for customers without general place of jurisdiction in Germany/EU) [S11]
- Termination notice: 2 [S11]
- Terms amendment: 1 · 1 [S11]
- VAT id: DE307760894 [S8]

**Pricing**
- Auto renewal: yes · one year · 2 [S11]
- Free plan: 0 · yes [S11]
- Mcp free plan available: yes [S14]
- Paid plans billing: no · monthly · yearly [S11]
- VAT: no [S11]

**Product**
- Access restrictions: yes [S4]
- Access rights: yes [S2]
- Access security documented: Help center includes an Access & Security section [S7]
- Administrator control: Organizations act as administrators responsible for end-users under their control [S9]
- AI sidekick: Offers Sidekick AI feature [S1]
- AI sidekick: MCP · Claude · ChatGPT · Cursor · write drafts · generate images · summarize notes [S2]
- API documented: Help center includes an API documentation section and an Apps & Integrations section [S7]
- Apps: web · desktop · mobile [S4]
- Apps: yes · yes · yes [S11]
- Apps download: Offers apps, integrations, and downloadable apps [S1]
- Audit log: yes [S2]
- Canvas: Offers Canvas feature [S1]
- Canvas: Infinite canvas for whiteboards and diagrams available anywhere [S2]
- Canvas: Canvas feature listed in footer [S3]
- Collaborative documents: Each item is a collaborative document with notes, task assignment, flowcharts, and embedded files [S2]
- Footer features: Apps & Integrations · Download · Sidekick (AI) · Canvas · Security · API · MCP [S9]
- Groups: yes [S2]
- Import export documented: Help center includes an Import & Export documentation section [S7]
- Imports: supports content imports from several common formats and tools [S3]
- Internal linking: Internal links created by typing @ and selecting another item [S3]
- Mcp API key fallback: yes [S14]
- Mcp capabilities: yes · yes · yes [S14]
- Mcp compatible tools: Claude Desktop · Cursor [S15]
- Mcp create items: yes · yes [S14]
- Mcp create items: yes [S15]
- Mcp description: Nuclino MCP gives AI tools secure access to team knowledge in Nuclino, allowing them to search, read, and write [S14]
- Mcp item management: yes · yes · yes · yes [S14]
- Mcp move to trash: yes [S15]
- Mcp permissions scoping: yes [S14]
- Mcp read pages: yes [S15]
- Mcp respect permissions: yes [S15]
- Mcp revocation: yes [S14]
- Mcp search: yes [S15]
- Mcp server purpose: Let AI assistants access your Nuclino workspace directly through the Model Context Protocol. [S15]
- Mcp server URL: https://api.nuclino.com/mcp [S14]
- Mcp setup no code: yes · yes [S14]
- Mcp standard: MCP is an open standard for securely connecting AI assistants to external data sources [S15]
- Mcp supported clients: Claude · ChatGPT · Cursor · VS Code · Windsurf · other clients supporting remote MCP over HTTPS [S14]
- Mcp update pages: yes [S15]
- Permissions: Roles and permissions configurable at workspace level [S3]
- Platforms: yes · yes · yes [S2]
- Platforms: web · desktop · mobile [S9]
- Positioning: Collaboration tool combining knowledge, docs, and projects in one place [S1]
- Publishing: yes · yes [S4]
- Realtime collaboration: yes · yes · yes · yes [S3]
- Realtime collaboration: yes [S4]
- Security controls: Restrict specific capabilities like public sharing and export [S2]
- Service type: cross-platform SaaS for collaboratively creating, editing, and sharing content [S11]
- Sidekick AI: Sidekick (AI) feature listed in footer [S3]
- Sidekick AI capabilities: ask questions · draft and edit · generate images [S4]
- Sidekick AI documented: Help center includes documentation sections for Sidekick (AI), Canvas, and API [S7]
- SSO: yes [S2]
- Team insights: yes [S2]
- Teams: yes · yes · yes [S11]
- Template blog style guide: Blog Style Guide [S12]
- Template brand guidelines spotify: Brand Guidelines by Spotify [S12]
- Template business requirements document: Business Requirements Document [S12]
- Template business travel guide basecamp: Business Travel Guide by Basecamp [S12]
- Template buyer persona: Buyer Persona [S12]
- Template candidate recruitment process: Candidate Recruitment Process [S12]
- Template coding guidelines google: Coding Guidelines by Google [S12]
- Template company mission values etsy: Company Mission & Values by Etsy [S12]
- Template company wiki: Company Wiki [S12]
- Template CRM: CRM [S12]
- Template design brief: Design Brief [S12]
- Template development workflow gitlab: Development Workflow by GitLab [S12]
- Template employee directory: Employee Directory [S12]
- Template employee handbook: Employee Handbook [S12]
- Template employee onboarding checklist: Employee Onboarding Checklist [S12]
- Template engineering wiki: Engineering Wiki [S12]
- Template functional requirements: Functional Requirements [S12]
- Template game assets: Game Assets [S12]
- Template game design document: Game Design Document [S12]
- Template game dev tasks: Game Dev Tasks [S12]
- Template game pitch: Game Pitch [S12]
- Template game studio wiki: Game Studio Wiki [S12]
- Template growth experiments: Growth Experiments [S12]
- Template hiring pipeline: Hiring Pipeline [S12]
- Template HR docs: HR Docs [S12]
- Template HR policy: HR Policy [S12]
- Template issue tracker: Issue Tracker [S12]
- Template job description: Job Description [S12]
- Template marketing tasks: Marketing Tasks [S12]
- Template marketing wiki: Marketing Wiki [S12]
- Template meeting agenda: Meeting Agenda [S12]
- Template meeting minutes: Meeting Minutes [S12]
- Template memo: Memo [S12]
- Template okrs: OKRs [S12]
- Template process docs: Process Docs [S12]
- Template product docs: Product Docs [S12]
- Template product requirements document: Product Requirements Document [S12]
- Template product roadmap: Product Roadmap [S12]
- Template product specification: Product Specification [S12]
- Template project plan: Project Plan [S12]
- Template project proposal: Project Proposal [S12]
- Template projects: Projects [S12]
- Template sales docs: Sales Docs [S12]
- Template social media style guide mailchimp: Social Media Style Guide by Mailchimp [S12]
- Template software design document: Software Design Document [S12]
- Template sprint: Sprint [S12]
- Template sprint retrospective: Sprint Retrospective [S12]
- Template standard operating procedure: Standard Operating Procedure [S12]
- Template support docs: Support Docs [S12]
- Template team docs: Team Docs [S12]
- Template user research: User Research [S12]
- Template user story: User Story [S12]
- Template worldbuilding: Worldbuilding [S12]
- Templates categories: company-wide · engineering · product · marketing · hr · operations · game development [S12]
- Themes: yes · yes [S2]
- Third party integrations: yes · yes [S11]
- Trusted teams: 12000 [S1]
- Two factor auth: yes [S2]
- Two factor authentication: yes [S4]
- Use cases: project management, document collaboration, onboarding, meeting notes [S3]
- Users definition: whole team including guests and read-only members [S4]
- Version history: Version history listed as a criterion for team wiki software (general guidance, not confirmed as Nuclino feature on this page) [S3]
- Views: list · board · table · graph [S2]

**Subprocessors**
- Infrastructure: Amazon Web Services EMEA SARL · Luxembourg · Cloud Service Provider · Europe · Heroku, Inc. · United States · Cloud Service Provider · Europe [S10]
- Last updated: 2026-10-13 [S10]
- Page: Subprocessors listed on a separate Nuclino Subprocessors page [S9]

**Support**
- Basic email: basic · priority · priority [S4]
- Docs: Support and Learning Center resources listed [S3]
- Help center: yes [S4]
- Help center exists: yes · Get Started · Teams · Workspaces · Collections · Items · Views · Search · Accounts · Sidekick (AI) · Canvas · API · Apps & Integrations · Access & Security · Plans & Billing · Import & Export [S7]
- Report abuse email: contact@nuclino.com · reporting illegal or non-contractual use [S11]
- Termination email: contact@nuclino.com · yes [S11]

4 more facts on the canonical page: https://whats-best.ai/software/knowledge-base/nuclino

## Questions

### Is Nuclino European?

Yes. whats-best.ai classifies Nuclino as EU-Made.

### Where does Nuclino store data?

Not stated on the vendor’s pages as of 1 Nov 2026.

### Does Nuclino have a free plan?

Yes. Nuclino has a free plan, per [the vendor’s page captured 1 Nov 2026](https://whats-best.ai/evidence/13541).

### What are the best alternatives to Nuclino?

As of 1 Nov 2026, the panel rates [Document360 (3.5/5)](https://whats-best.ai/software/knowledge-base/document360), [BookStack (3/5)](https://whats-best.ai/software/knowledge-base/bookstack) and [XWiki (3/5)](https://whats-best.ai/software/knowledge-base/xwiki) highest among the other 13 Knowledge Base & Wiki products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [Document360](https://whats-best.ai/software/knowledge-base/document360) (UK / wider Europe). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [Nuclino alternatives](https://whats-best.ai/software/knowledge-base/nuclino/alternatives).

## Head-to-head

- [Nuclino vs Slite](https://whats-best.ai/compare/nuclino-vs-slite.md)

## What this page leaves out

- 12 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 3 compliance facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 1 data fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 1 product fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 1 subprocessors fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 3 sovereignty dimensions could not be confirmed on the vendor’s own pages and are shown as unknown.
- 6 of the readings below were written against an earlier fact sheet — a fact has been corrected, added or pulled since. Until the panel next runs on this product you are reading the older judgement.

## Sources

- [S1] Vendor homepage: https://www.nuclino.com/ (checked 2026-11-01)
- [S2] Features page: https://www.nuclino.com/product (checked 2026-11-01)
- [S3] Features page (team wiki): https://www.nuclino.com/solutions/team-wiki (checked 2026-11-01)
- [S4] Pricing page: https://www.nuclino.com/pricing (checked 2026-11-01)
- [S5] Security page: https://www.nuclino.com/security (checked 2026-11-01)
- [S6] API documentation: https://www.nuclino.com/api (checked 2026-11-01)
- [S7] Help center: https://help.nuclino.com/ (checked 2026-11-01)
- [S8] Legal notice: https://www.nuclino.com/legal-notice (checked 2026-11-01)
- [S9] Privacy policy: https://www.nuclino.com/privacy (checked 2026-11-01)
- [S10] Subprocessor list: https://www.nuclino.com/legal/subprocessors (checked 2026-11-01)
- [S11] Terms of service: https://www.nuclino.com/terms (checked 2026-11-01)
- [S12] Editor, structure & search — found from sitemap: https://www.nuclino.com/templates (checked 2026-11-01)
- [S13] Permissions, SSO & administration — found from sitemap: https://www.nuclino.com/apps/active-directory (checked 2026-11-01)
- [S14] Help-center publishing & integrations — found from sitemap: https://www.nuclino.com/mcp (checked 2026-11-01)
- [S15] Help-center publishing & integrations — found from sitemap: https://www.nuclino.com/apps/mcp-server (checked 2026-11-01)

---

Cite as: whats-best.ai, "Nuclino — Knowledge Base & Wiki", AI panel analysis, as of 2026-11-06. https://whats-best.ai/software/knowledge-base/nuclino

Corrections: https://whats-best.ai/correct/1227?target=page