# Fathom AI Notetaker — AI Meeting Assistants & Notetakers

Fathom AI Notetaker by Fathom Video Inc. holds a panel rating of 2.5/5 from 6 AI judges (category median 3/5), as of 2026-11-06. Provenance: Rest of world; sovereignty: 1 of 6 dimensions proven.

- Vendor: Fathom Video Inc. (https://www.fathom.ai)
- Category: [AI Meeting Assistants & Notetakers](https://whats-best.ai/software/meeting-assistants.md)
- Provenance (editorial classification): Rest of world
- Canonical page: https://whats-best.ai/software/meeting-assistants/fathom-ai
- Alternatives: https://whats-best.ai/software/meeting-assistants/fathom-ai/alternatives ([markdown](https://whats-best.ai/software/meeting-assistants/fathom-ai/alternatives.md))
- Data as of: 2026-11-06 · evaluated 2026-11-06 · oldest source captured 2026-11-05

**AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology

## At a glance

- Vendor: Fathom Video Inc.
- Headquarters: Not stated on the vendor’s pages as of 5 Nov 2026
- Data hosting: Outside the EU by default [S9]
- Free plan: Yes, per the vendor’s own page [S12]

## The panel's verdict

Fathom is an AI meeting notetaker that records, transcribes and summarizes calls on Zoom, Google Meet, Microsoft Teams and Slack Huddles, with a bot-free mode in beta on Mac. Its strongest mark, 7 for integrations and workflow, rests on a public REST API with webhooks and SDKs, an official MCP server, and CRM field sync into Salesforce and HubSpot. Its weakest scores go to sovereignty at 3 — the privacy policy states the service is hosted in the United States by Fathom Video Inc., a Delaware corporation, and the trust page listing subprocessors was captured empty — and consent and codetermination at 3 to 4, where the terms set a consent duty and the data processing agreement promises help with data protection impact assessments, but no public information covers guest notices, participant opt-outs or works-council material. Judges split on summaries and knowledge, 4 to 6: rationales weighing German-language minutes treat the documented English-only summaries as close to disqualifying, while others credit named action items and follow-up emails. Pricing transparency sits at 5 to 6 on published tiers.

**Speaks for it:**
- Public REST API documented with webhooks, TypeScript and Python SDKs, OAuth for installable apps and an official MCP server for ChatGPT and Claude.
- CRM field sync maps AI-extracted pain points, timelines and next steps into Salesforce and HubSpot records with no manual entry.
- Published prices: Team $15 /month / per user (2 user min), Business $25 /month / per user (2 user min), Enterprise $35 /month / per user annual only, plus a free plan with unlimited recordings and no usage caps.
- Enterprise tier documents SSO with SCIM provisioning, custom data retention policies, regional storage options and audit logs, with SOC 2 Type II and encryption at rest and in transit.
- Third parties are barred from training on meeting content, with an account opt-out for the vendor's in-house training on de-identified data.

**Held against it:**
- The API reference states summaries are always displayed in English, and the captured pages never confirm German among the supported languages.
- The privacy policy states the service is hosted in the United States, and the trust page listing subprocessors was captured empty, leaving the AI and transcription providers unnamed.
- We found no public information on a recording notice to external guests, a participant opt-out, or a way to switch off coaching metrics and AI scorecards per organisation.
- We found no public information on transcription accuracy, timestamps, custom vocabulary or transcript editing, the bot-free mode is a Mac-only beta, and the in-person iOS app is described as not live yet.
- Default retention reads only 'as long as necessary or legally required', backups may persist for up to 30 days, and the Launch Assist add-on carries no published price.

**Best for:**
- Your sales team runs on HubSpot or Salesforce and wants call pain points, timelines and next steps written into CRM records after every meeting.
- You build internal tooling and want a documented API with webhooks, TypeScript and Python SDKs and an official MCP server for ChatGPT or Claude.
- Your meetings run in English and you need decisions and action items assigned by name, pushed to Slack, Asana or Notion.
- You want to start on a free plan with unlimited recordings and no usage caps before committing seats.

**Avoid if:**
- You need minutes in German — the API reference states summaries are always displayed in English, and German is not confirmed among the supported languages.
- Your deployment requires a documented European processing chain — the service is stated to be hosted in the United States and the subprocessor list page was captured empty.
- You must document guest notices and participant opt-outs before rollout — the captured pages set a contractual consent duty, and we found no public information on notices or opt-out mechanisms.
- Your meetings happen in person — the iOS app for on-device capture is described as not live yet and bot-free capture is a Mac-only beta.

## Scores by judge and criterion

Scores out of 5, each judge scoring independently against the published rubric (v1). "n/r" = not rated: the vendor publishes no price, or the judge found no public information on that criterion.

| Criterion | The Management Consultant | The Sales Team Lead | The Works Council Chair | The Data Protection Officer | The IT Lead | The Skeptic |
| --- | --- | --- | --- | --- | --- | --- |
| Recording, transcription & languages | 2.5/5 | 2/5 | 2/5 | 2.5/5 | 2/5 | 2/5 |
| Summaries, action items & meeting knowledge | 2/5 | 3/5 | 2.5/5 | 2.5/5 | 3/5 | 2/5 |
| Integrations, API & workflow | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 |
| Consent, participant rights & works council | 1.5/5 | 2/5 | 2/5 | 2/5 | 2/5 | 1.5/5 |
| Retention, AI training & administration | 3/5 | 3/5 | 3/5 | 2.5/5 | 3/5 | 3/5 |
| European sovereignty | 1.5/5 | 1.5/5 | 1.5/5 | 1.5/5 | 1.5/5 | 1.5/5 |
| Pricing transparency | 3/5 | 2.5/5 | 3/5 | 3/5 | 3/5 | 3/5 |
| **Weighted verdict** | **2.5/5** | **2.5/5** | **2.5/5** | **2.5/5** | **2.5/5** | **2.5/5** |

### The judges

- **The Management Consultant** (v1.0): Partner at a twelve-person management consultancy in Munich with six client calls a day, half in German, half in English, and workshops in the client's meeting room. Writes the minutes at night and wants that to stop. Wants accurate German transcripts with the right names, minutes by meeting type with decisions and action items, capture of in-person workshops without a laptop on the table, and a promise in writing that client conversations train nobody's model.
- **The Sales Team Lead** (v1.0): Leads eight account executives at a software vendor for the German Mittelstand. Discovery calls run on Teams and Zoom, and the CRM is only as good as the notes someone found time to type. Does not want a coaching platform that scores the team: wants the call summary, next steps and the fields that matter written into HubSpot after every call, a follow-up email draft, and prospects told politely that the call is recorded.
- **The Works Council Chair** (v1.0): Chairs the works council of a machine builder with 2,300 employees in Baden-Württemberg. Management wants a notetaker in every Teams meeting; the council has to agree to it under § 87 BetrVG first. Wants to know who is told that a recording runs and who can say no, whether talk time or engagement scores per person exist and can be switched off for good, how long recordings are kept, and material the vendor provides for a works agreement.
- **The Data Protection Officer** (v1.0): Data protection officer of a private bank in Frankfurt that falls under DORA. Has to write the data protection impact assessment before the first recording. Reads the subprocessor list before the feature page, because the language model that reads the transcript is a processor too, and wants its name and region, contractual exclusion from training, retention and deletion by policy, voice profiles explained, and a DPA that matches what the security page claims.
- **The IT Lead** (v1.0): Head of IT at a 450-person engineering services firm on Microsoft 365, where a dozen employees already signed up for free notetakers with their work address. Wants one tool for everyone instead: single sign-on and SCIM, admin policies for when the assistant joins and what may be shared outside the company, retention set centrally, audit logs, Teams and SharePoint working properly, and a seat price that holds at four hundred users.
- **The Skeptic** (v1.0): Has seen "99% accuracy in 100 languages" turn a German meeting into English nonsense, a bot that joined a meeting its owner never attended and mailed the summary to every guest, and an action item no one in the room had agreed to. Asks which model wrote the summary and where it runs, whether each statement can be traced to the transcript, who told the external participants, what "we do not train on your data" covers in the DPA — and how the archive leaves.

## European sovereignty — proven facts

Built only from facts on the vendor's own pages; a dimension we could not prove is left open, never scored as zero. Headline: 1 of 6 dimensions proven.

| Dimension | Finding | Points | Source |
|---|---|---|---|
| Legal entity | Not determined | — | — |
| Hosting location | Outside the EU | 0/4 | [S9] |
| Hosting options | Not determined | — | — |
| Open source | Not determined | — | — |
| Data processing agreement | Not determined | — | — |
| Transfer impact assessment | Not determined | — | — |

## Key facts

Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources).

**Compliance**
- Audit records retention: 3 [S10]
- Breach notification: 72 [S10]
- Cookie preferences: yes [S4]
- Custom contracts: custom contracts & red-line support [S5]
- Data controls: yes · yes · yes [S12]
- DPA: https://fathom.ai/dpa · yes [S8]
- DPA provider entity: Fathom Video Inc., a Delaware corporation [S10]
- DPA standard terms version: 1.1 · Common Paper DPA Standard Terms · yes [S10]
- Dpf certification: yes · yes · yes [S10]
- Dpf certified: ._EU-U.S. DPF · ._UK Extension · ._Swiss-U.S. DPF · yes [S9]
- Dpf dispute resolution jams: JAMS [S9]
- Encryption at rest: yes [S10]
- Encryption in transit: yes [S10]
- Enterprise baa: yes · yes [S5]
- Fathom certifications: yes · yes · yes · 300,000+ [S12]
- Ftc subject: yes [S9]
- Governing member state: England · Netherlands [S10]
- HIPAA: yes · yes [S5]
- HIPAA: yes [S10]
- HIPAA baa: https://fathom.ai/baa · yes [S8]
- Honors gpc: no · yes [S9]
- Insurance: increased cyber security insurance coverage stated [S5]
- Nevada no sale: no [S9]
- No sensitive data collected: no [S9]
- No significant profiling: no [S9]
- Okta SCIM: yes [S5]
- Penetration testing: yes [S10]
- Processor role for enterprise: processor/service provider [S9]
- Security policy URL: https://trust.fathom.video [S10]
- SOC 2: yes [S10]
- Special category data: yes [S10]
- SSO SCIM: yes · yes [S5]
- Transfer mechanisms: .Standard Contractual Clauses · .Data Privacy Frameworks [S9]

**Data**
- Account deletion window: 30 [S9]
- Account self deletion: yes [S9]
- AI training: no · yes [S8]
- AI training opt out: yes [S8]
- Backup retention: 30 [S8]
- Categories: meeting recording data (audio, video, transcript) · calendar data (meeting titles, times, attendee emails) · personal information (name, email, IP, role, job title) [S10]
- Content not transferable between accounts: no [S8]
- Content ownership individual: user [S8]
- Content ownership team: company [S8]
- Deletion at DPA expiration: yes [S10]
- Deletion on account delete: yes [S8]
- Deletion on request: yes [S10]
- Enterprise deletion via admin: no [S9]
- Frequency of transfer: continuous [S10]
- Retention policy: as long as necessary or legally required [S9]

**Hosting**
- Hosting region: United States [S9]

**Integrations**
- Analytics providers: .Google Analytics · .HubSpot [S9]
- API key: yes [S3]
- API mcp: yes · yes [S5]
- API sections: Meetings · Recordings · Teams · Team Members · Users · Webhooks · Webhook Payloads [S13]
- Asana: sends action items to Asana from meetings · yes [S14]
- Automation: Zapier · Make [S5]
- Chatgpt claude: yes [S14]
- Claude chatgpt all plans: Claude · ChatGPT · yes [S2]
- CRM export: yes · yes [S8]
- CRM sync: yes [S5]
- CRM user limit: 3 [S5]
- Developer page: yes [S2]
- First party marker: Indicates integrations made specifically by Fathom [S2]
- Footnote integrations: Asana · ChatGPT · Claude · HubSpot · Salesforce · Zapier · yes [S2]
- Get summary async behavior: yes · yes [S13]
- Get summary auth header: yes · X-Api-Key [S13]
- Get summary base URL: https://api.fathom.ai/external/v1 [S13]
- Get summary destination URL param: destination_url · uri · summary POSTed to this URL [S13]
- Get summary endpoint: /recordings/{recording_id}/summary · GET · fetch call summary for a meeting recording [S13]
- Get summary language: summary is always in English [S13]
- Llm: Claude · ChatGPT [S5]
- Mcp chatgpt: yes [S15]
- Mcp claude: yes [S15]
- Mcp other tools: yes [S15]
- Mcp server URL: https://api.fathom.ai/mcp [S15]
- Named: Asana · ChatGPT · Claude · HubSpot · Salesforce · Zapier [S11]
- Oauth: yes [S3]
- Public API: yes · yes [S8]
- Public API mcp: yes [S11]
- Public API mcp: yes [S2]
- Required calendar link: .Outlook Calendar · .Google Calendar · yes [S9]
- Sdk: typescript · python [S3]
- Slack: yes [S5]
- Systems: Fathom · Make · Slack · Notion · Asana [S14]
- Third party services: .Outlook · .Google · .HubSpot · .Salesforce · .Slack · .Zapier · .Zoom [S9]
- Webhooks: yes [S3]

**Legal**
- Arbitration: yes · yes [S8]
- Arbitration opt out: 30 [S8]
- Attribution: CC BY 4.0 [S10]
- Audit rights: yes [S10]
- Dmtime: yes [S8]
- DPA available: https://fathom.ai/dpa [S9]
- DPA last updated: 2026-05-05 [S10]
- Dpia assistance: yes [S10]
- Entity: Fathom Video Inc. · 2261 Market Street #4156, San Francisco, CA 94114 [S8]
- Entity name: Fathom Video Inc. [S9]
- EU UK representative: DataRep [S9]
- Governing law: California [S8]
- Last updated: 2026-03-04 [S8]
- Liability cap: 100 · amount paid in prior 12 months [S8]
- Liability cap reference: yes [S10]
- Policy last updated: 2026-08-16 [S9]
- Press contact: press@fathom.video [S7]
- Privacy policy: yes [S4]
- Provider address: 2261 Market Street #4156, San Francisco, California 94114, USA [S10]
- Terms: yes [S4]

**Pricing**
- Annual discount: annual billing saves 25%+ [S5]
- Auto renewal: yes · monthly · annual [S8]
- Business price: usd · 2 · 25 [S5]
- Cancellation: none · yes [S8]
- Currency: USD [S8]
- Enterprise price: usd · yes · 35 [S5]
- Free plan: yes · no · yes [S12]
- Free plan: 0 · yes [S5]
- Free tier limitations: no [S8]
- Guarantee: 90 [S5]
- Nonprofit seats: 10 · yes [S5]
- Portfolio program: up to 2 years free Team for affiliated startups of select VCs & accelerators [S5]
- Refunds: no · yes [S8]
- Suspension nonpayment: yes [S8]
- Switch offer: Business free through remainder of competitor contract plus data migration when switching from Gong/similar [S5]
- Team price: usd · 2 · 15 [S5]
- Tiers: free edition · paid individual subscription · Team Account (enterprise) [S8]
- Trial: yes [S5]

**Product**
- AI action items: AI-generated action items post-call [S5]
- AI training opt out: yes · yes [S9]
- Ask fathom: trackers · search · Ask Fathom across team calls [S5]
- Biometric access email: privacy@fathom.video [S9]
- Boilerplate capabilities: surfaces decisions and action items · searchable meetings · syncs insights to CRM and productivity tools [S7]
- Bot free available: yes [S1]
- Bot free capture: captures audio directly from device instead of joining meeting as visible participant [S12]
- Bot free tradeoff: bot-free capture depends on host device audio; no separate per-participant feed [S12]
- Breach cure period: 30 [S8]
- Calendar required reauth disable: yes [S9]
- Capabilities: record · transcribe · meeting summaries [S10]
- Children under 18: 18 [S9]
- Coaching metrics: coaching metrics · AI scorecards [S5]
- Company adoption: Used at 500K+ companies [S1]
- Confidentiality commitment: technical · administrative · organizational [S8]
- CRM field sync: Salesforce · HubSpot · no [S12]
- CRM field sync: CRM field sync, automatic record updates after meetings [S5]
- Data retention: yes [S5]
- Deal view: Deal View summarizes all calls on a deal in one place [S5]
- Description: Fathom is the AI meeting partner that captures what matters, connects conversations to action, and helps teams move work forward. [S7]
- Description: Recording/transcription tools for Zoom, Google Meet, Microsoft Teams and other compatible conferencing applications [S8]
- Eligibility age: 18 [S8]
- Free tier signal: yes [S7]
- G2 summary score: 95 [S12]
- Help center: Fathom help centre with sections: Product Updates, Getting Started, Settings, Using Fathom on a Call, Using Fathom After a Call, Integrations, Teams Pricing Plans, FAQs, Troubleshooting [S4]
- Instant summaries: AI summaries instantly available after call [S1]
- Integration list: Asana · ChatGPT · Claude · HubSpot · Salesforce · Zapier · Public API & MCP [S12]
- Integrations section: 9 [S4]
- Ios app status: dedicated iOS app for in-person meetings coming soon [S12]
- Launch assist: Launch Assist hands-on implementation (Enterprise); listed as $ add-on in feature matrix [S5]
- Mcp server: yes [S15]
- Meeting intelligence features: Trackers · Scorecards · Deal View [S12]
- Mission output: Slack summary and assigned tasks in Asana or Notion after every meeting [S14]
- Nature of processing: meeting recordings · transcription · AI summarization · secure storage · export to third-party platforms (CRMs, task management) [S10]
- No meeting content sale: no [S9]
- No third party AI training: no [S9]
- Platforms supported: Zoom · Google Meet · Microsoft Teams · Slack Huddles · beta, Mac only [S12]
- Post meeting delivery: no · yes [S11]
- Read only calendar access: read-only [S9]
- Realtime capture: yes · capture · transcribe · summarize [S11]
- Recognition: Named to G2’s 2026 Best Software Awards Top 100, and recognized by HubSpot as its 2025 Most Used App of the Year [S7]
- Recording consent required: yes [S8]
- Related missions: three related Post-Meeting CRM & Follow-Up missions · 3 · . OUTPUT An evening recap with decisions, owners and draft follow-ups, plus a Friday review · A ready-to-send follow-up email after every meeting · HubSpot automation that updates t… [S14]
- Required account connection: third party video conferencing account · Google Calendar or Outlook Calendar [S8]
- Service description: audiovisual recording service integrating with Zoom, Microsoft Outlook, and Google Calendar [S10]
- Slack summary rules: Slack summary limited to three sentences [S14]
- Speaker attribution bot free: yes · yes [S12]

**Subprocessors**
- Change notice days: 10 [S10]
- List URL: https://trust.fathom.video [S10]
- Listing: trust.fathom.video [S8]
- Objection window days: 30 [S10]

**Support**
- Commitment: commercially reasonable efforts [S8]
- Due diligence frequency: 1 [S10]
- Help center: yes [S7]
- Security compliance docs: yes [S4]
- Security reports on request: yes [S10]
- SLA success manager: yes · yes [S5]

12 more facts on the canonical page: https://whats-best.ai/software/meeting-assistants/fathom-ai

## Questions

### Is Fathom AI Notetaker European?

No. whats-best.ai classifies Fathom AI Notetaker as Rest of world.

### Where does Fathom AI Notetaker store data?

Fathom AI Notetaker stores customer data outside the EU by default, per [the vendor’s page captured 5 Nov 2026](https://whats-best.ai/evidence/18823).

### Does Fathom AI Notetaker have a free plan?

Yes. Fathom AI Notetaker has a free plan, per [the vendor’s page captured 5 Nov 2026](https://whats-best.ai/evidence/18838).

### What are the best alternatives to Fathom AI Notetaker?

As of 6 Nov 2026, the panel rates [MeetGeek (3.5/5)](https://whats-best.ai/software/meeting-assistants/meetgeek), [Noota (3.5/5)](https://whats-best.ai/software/meeting-assistants/noota) and [Jamie (3.5/5)](https://whats-best.ai/software/meeting-assistants/jamie) highest among the other 14 AI Meeting Assistants & Notetakers products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [MeetGeek](https://whats-best.ai/software/meeting-assistants/meetgeek) (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [Fathom AI Notetaker alternatives](https://whats-best.ai/software/meeting-assistants/fathom-ai/alternatives).

## Head-to-head

- [Fathom AI Notetaker vs Leexi](https://whats-best.ai/compare/fathom-ai-vs-leexi.md)

## What this page leaves out

- 44 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 11 integrations facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 4 compliance facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 2 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 2 support facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 1 legal fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 1 sovereignty dimension could not be confirmed on the vendor’s own pages and is shown as unknown.

## Sources

- [S1] Vendor homepage: https://www.fathom.ai/ (checked 2026-11-05)
- [S2] Integrations page: https://www.fathom.ai/integrations (checked 2026-11-05)
- [S3] API documentation: https://developers.fathom.ai/ (checked 2026-11-05)
- [S4] Help centre: https://help.fathom.video/ (checked 2026-11-05)
- [S5] Pricing page: https://www.fathom.ai/pricing (checked 2026-11-05)
- [S6] Trust center: https://trust.fathom.video/ (checked 2026-11-05)
- [S7] About page: https://www.fathom.ai/about-us (checked 2026-11-05)
- [S8] Terms of service: https://www.fathom.ai/terms (checked 2026-11-05)
- [S9] Privacy policy: https://www.fathom.ai/privacy (checked 2026-11-05)
- [S10] Data processing agreement (dpa): https://www.fathom.ai/dpa (checked 2026-11-05)
- [S11] Recording, transcription & languages — found from sitemap: https://www.fathom.ai/integrations/zoom (checked 2026-11-05)
- [S12] Recording, transcription & languages — found from sitemap: https://www.fathom.ai/learn/bot-free-note-taker (checked 2026-11-05)
- [S13] Summaries, action items & meeting knowledge — found from sitemap: https://developers.fathom.ai/api-reference/recordings/get-summary (checked 2026-11-05)
- [S14] Summaries, action items & meeting knowledge — found from sitemap: https://www.fathom.ai/launchpad/meeting-notes-automation (checked 2026-11-05)
- [S15] Integrations, API & workflow — found from sitemap: https://developers.fathom.ai/mcp-docs (checked 2026-11-05)
- [S16] Retention, AI training & administration — found from sitemap: https://www.fathom.ai/salesforce-integration-admin-guide (checked 2026-11-05)

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Cite as: whats-best.ai, "Fathom AI Notetaker — AI Meeting Assistants & Notetakers", AI panel analysis, as of 2026-11-06. https://whats-best.ai/software/meeting-assistants/fathom-ai

Corrections: https://whats-best.ai/correct/1584?target=page