# Fireflies.ai — AI Meeting Assistants & Notetakers

Fireflies.ai by Fireflies.AI Corp. holds a panel rating of 3/5 from 6 AI judges (category median 3/5), as of 2026-11-06. Provenance: Rest of world; sovereignty: not determined.

- Vendor: Fireflies.AI Corp. (https://fireflies.ai)
- Category: [AI Meeting Assistants & Notetakers](https://whats-best.ai/software/meeting-assistants.md)
- Provenance (editorial classification): Rest of world
- Canonical page: https://whats-best.ai/software/meeting-assistants/fireflies
- Alternatives: https://whats-best.ai/software/meeting-assistants/fireflies/alternatives ([markdown](https://whats-best.ai/software/meeting-assistants/fireflies/alternatives.md))
- Data as of: 2026-11-06 · evaluated 2026-11-06 · oldest source captured 2026-11-05

**AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology

## At a glance

- Vendor: Fireflies.AI Corp.
- Headquarters: Not stated on the vendor’s pages as of 5 Nov 2026
- Data hosting: Not stated on the vendor’s pages as of 5 Nov 2026
- Free plan: Not stated on the vendor’s pages as of 5 Nov 2026

## The panel's verdict

Fireflies.ai is an AI meeting notetaker that records, transcribes and summarises meetings. The bench's strongest area is data control and administration at 7-8: custom data retention, SSO with SCIM, an audit logs API and a super admin role on the Enterprise plan, customer content excluded from model training by default and contractually at vendors, SOC 2 Type II and ISO 42001 stated, and named subprocessors under a zero-day retention policy. Capture and transcription and summaries and knowledge each sit at 7, with bot and botless capture documented but a 95 percent accuracy claim stated overall, never per language. The weakest area is sovereignty, a flat 4: the contracting entity is Fireflies.ai Corp. in the United States, processing runs on servers in the United States and other countries, and the named subprocessors — OpenAI, Assembly.ai, Google Cloud Platform, MongoDB Atlas — are listed as US-based. The widest spread among the judges is pricing transparency, 3-5: the higher scores credit unusually public tier inclusions, the lower ones find no per-seat price from which to compute a year's cost.

**Speaks for it:**
- The Enterprise plan carries SSO with SCIM, custom data retention, an audit logs API, a super admin role and an admin rules engine
- Customer content is excluded from model training by default and vendors are contractually barred from training on it
- All participants must approve before recording on Google Meet, Zoom and Microsoft Teams, with a decline link emailed an hour ahead and mid-meeting pause and leave commands
- A documented GraphQL API with per-plan rate limits, signed webhooks and an MCP server complements native CRM integrations including HubSpot, Salesforce, Pipedrive and Microsoft Dynamics 365
- Both capture paths are documented — a notetaker bot and botless system-audio capture — covering conferencing platforms, phone and dialer calls, WhatsApp and file upload

**Held against it:**
- Sovereignty scored 4: the contracting entity is Fireflies.ai Corp. in the United States and processing runs on servers in the United States and other countries
- The public pricing pages state no per-seat figures, so an annual cost cannot be computed from them
- Talk-time and sentiment analytics are sold with no published way to switch them off organisation-wide
- Accuracy is claimed as 95 percent overall, never per language, and the named example languages are English, Spanish and French
- We found no public information on a works-agreement template, DPIA support or an EU AI Act classification

**Best for:**
- You want one assistant that captures meetings both with a bot and botlessly across Zoom, Microsoft Teams, Google Meet, phone calls and file uploads
- You need an Enterprise governance layer — SSO with SCIM, custom data retention, an audit logs API — with training on customer content contractually excluded
- Your team works out of HubSpot, Salesforce, Pipedrive or Microsoft Dynamics 365 and wants notes pushed there through a documented GraphQL API, webhooks and Zapier
- You shape minutes per team through custom summary templates, workspace defaults and meeting rules, with action items pushed to Asana, Jira or Trello

**Avoid if:**
- You require EU hosting or a European contracting entity: processing is stated on servers in the United States and other countries, and the named subprocessors are listed as US-based
- You must budget before talking to sales: the public pricing pages publish tier inclusions but state no per-seat price
- Your works council will ask for sentiment and talk-time analytics to be disabled organisation-wide — ask the vendor: the public pages we read do not show it
- You need assurance of German transcription accuracy: the published claim is one overall 95 percent figure and the examples given are English, Spanish and French

## Scores by judge and criterion

Scores out of 5, each judge scoring independently against the published rubric (v1). "n/r" = not rated: the vendor publishes no price, or the judge found no public information on that criterion.

| Criterion | The Management Consultant | The Sales Team Lead | The Works Council Chair | The Data Protection Officer | The IT Lead | The Skeptic |
| --- | --- | --- | --- | --- | --- | --- |
| Recording, transcription & languages | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 |
| Summaries, action items & meeting knowledge | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 |
| Integrations, API & workflow | 3.5/5 | 3.5/5 | 4/5 | 4/5 | 3.5/5 | 4/5 |
| Consent, participant rights & works council | 3.5/5 | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 |
| Retention, AI training & administration | 4/5 | 3.5/5 | 4/5 | 4/5 | 4/5 | 4/5 |
| European sovereignty | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 |
| Pricing transparency | 2.5/5 | 2/5 | 2/5 | 1.5/5 | 2.5/5 | 2/5 |
| **Weighted verdict** | **3.5/5** | **3/5** | **3/5** | **3/5** | **3.5/5** | **3/5** |

### The judges

- **The Management Consultant** (v1.0): Partner at a twelve-person management consultancy in Munich with six client calls a day, half in German, half in English, and workshops in the client's meeting room. Writes the minutes at night and wants that to stop. Wants accurate German transcripts with the right names, minutes by meeting type with decisions and action items, capture of in-person workshops without a laptop on the table, and a promise in writing that client conversations train nobody's model.
- **The Sales Team Lead** (v1.0): Leads eight account executives at a software vendor for the German Mittelstand. Discovery calls run on Teams and Zoom, and the CRM is only as good as the notes someone found time to type. Does not want a coaching platform that scores the team: wants the call summary, next steps and the fields that matter written into HubSpot after every call, a follow-up email draft, and prospects told politely that the call is recorded.
- **The Works Council Chair** (v1.0): Chairs the works council of a machine builder with 2,300 employees in Baden-Württemberg. Management wants a notetaker in every Teams meeting; the council has to agree to it under § 87 BetrVG first. Wants to know who is told that a recording runs and who can say no, whether talk time or engagement scores per person exist and can be switched off for good, how long recordings are kept, and material the vendor provides for a works agreement.
- **The Data Protection Officer** (v1.0): Data protection officer of a private bank in Frankfurt that falls under DORA. Has to write the data protection impact assessment before the first recording. Reads the subprocessor list before the feature page, because the language model that reads the transcript is a processor too, and wants its name and region, contractual exclusion from training, retention and deletion by policy, voice profiles explained, and a DPA that matches what the security page claims.
- **The IT Lead** (v1.0): Head of IT at a 450-person engineering services firm on Microsoft 365, where a dozen employees already signed up for free notetakers with their work address. Wants one tool for everyone instead: single sign-on and SCIM, admin policies for when the assistant joins and what may be shared outside the company, retention set centrally, audit logs, Teams and SharePoint working properly, and a seat price that holds at four hundred users.
- **The Skeptic** (v1.0): Has seen "99% accuracy in 100 languages" turn a German meeting into English nonsense, a bot that joined a meeting its owner never attended and mailed the summary to every guest, and an action item no one in the room had agreed to. Asks which model wrote the summary and where it runs, whether each statement can be traced to the transcript, who told the external participants, what "we do not train on your data" covers in the DPA — and how the archive leaves.

## European sovereignty — proven facts

Built only from facts on the vendor's own pages; a dimension we could not prove is left open, never scored as zero. Headline: not determined.

| Dimension | Finding | Points | Source |
|---|---|---|---|
| Legal entity | Not determined | — | — |
| Hosting location | Not determined | — | — |
| Hosting options | Not determined | — | — |
| Open source | Not determined | — | — |
| Data processing agreement | Not determined | — | — |
| Transfer impact assessment | Not determined | — | — |

## Key facts

Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources).

**Compliance**
- Baa dsa: yes · yes · Enterprise mit privatem Speicher [S22]
- Baa ferpa: yes · Enterprise with Private Storage [S8]
- Bug bounty: yes · yes [S8]
- Certifications: GDPR · SOC 2 Type II · HIPAA [S8]
- Certifications: yes · yes · yes [S22]
- Data access consent: yes [S8]
- Data retention: 0 · yes [S8]
- Data retention: Zero data retention [S2]
- Data training default: no [S8]
- DPA contact email: security@fireflies.ai [S12]
- DPA process: enter legal counterparty name · sign the DPA on-screen [S12]
- DPA self service: GDPR compliance · yes [S12]
- Dpf: EU-U.S. DPF · UK Extension · Swiss-U.S. DPF [S11]
- Encryption: yes · yes [S22]
- Ferpa: yes · Enterprise clients with Private Storage; DSA signed [S9]
- Ferpa baa: yes · enterprise with private storage [S7]
- GDPR: yes · yes [S9]
- GDPR: yes · yes [S4]
- GDPR: yes [S7]
- GDPR data ownership: Terms of Service · customer [S8]
- GDPR ownership: GDPR & data ownership [S2]
- Gpc optout: yes [S11]
- HIPAA: yes · Enterprise clients with Private Storage; BAA signed [S9]
- HIPAA: enterprise plan [S7]
- HIPAA ferpa: Enterprise with Private Storage · yes · yes [S4]
- HIPAA ferpa: yes · yes · Enterprise with Private Storage [S1]
- HIPAA ferpa: HIPAA & FERPA support [S2]
- Iso42001: ISO 42001 · yes [S9]
- Iso42001: yes [S4]
- Iso42001: yes [S7]
- ISO 42001: ISO 42001 · yes [S8]
- ISO 42001: yes [S1]
- ISO 42001: ISO 42001 · yes [S2]
- ISO 42001: yes [S22]
- Owasp: yes [S22]
- Owasp alignment: yes · yes [S8]
- Private storage: yes [S4]
- Private storage: Private storage [S2]
- Rating and certifications: 4.8/5 · GDPR · SOC2 [S1]

**Data**
- Account deletion days: 30 [S11]
- AI training: yes [S9]
- AI training: no [S22]
- Biometric retention: 3 [S11]
- Delete anytime: yes [S8]
- Deletion: yes [S10]
- Deletion: yes [S22]
- Deletion on request: meeting host · Fireflies support · yes [S19]
- Download meetings: yes · summary · transcript · audio · video [S1]
- Meeting locations: Desktop app Recent Meetings list · web dashboard [S14]
- Minors: 18 [S11]
- No AI training: yes · yes [S11]
- Ownership: yes [S7]
- Ownership: yes [S22]
- Ownership GDPR: yes · yes [S1]
- Restricted access: yes [S22]
- Retention: yes · yes [S22]
- Retention AI vendors: Zero-day retention with AI vendors [S9]
- Transcript editing: web dashboard · yes [S14]
- Voice data servers: no · no [S11]
- Zero retention: audio · video · transcripts · summaries · Fireflies Talk data · yes [S11]
- Zero retention: no [S7]
- Zero retention AI: no [S22]

**Hosting**
- Private storage: Enterprise · yes [S8]
- Private storage: yes [S1]
- Private storage: Enterprise · yes [S22]
- Regions: United States · other countries [S11]

**Integrations**
- API: API listed in product navigation [S6]
- API: yes [S8]
- API graphql schema: Query and Mutation operations documented [S5]
- API key account ownership: yes [S17]
- API key required: yes [S17]
- API offered: yes [S3]
- API rate limits: 60/min, 5,000/day · 30/min, 500/day · 60/min per paid seat pooled up to 1,200/min · 60/min per paid seat pooled up to 2,400/min [S7]
- API type: GraphQL [S5]
- Ats: 1+ · Greenhouse · Lever [S1]
- Ats: Send notes/transcripts to Greenhouse, Lever [S2]
- Auto capture supported apps: Google Meet · Zoom · Microsoft Teams · WhatsApp · Aircall · FaceTime · Discord · Perplexity Comet · ChatGPT Atlas · Phone calls [S14]
- Categories: Design · Calendaring · Applicant Tracking System · Note Taking · Email · Custom · Project Management · Videoconferencing · Storage · Audio Recording · Collaboration · Dialer · CRM [S3]
- Categories: Design · Calendaring · Applicant Tracking System · Note Taking · Email · Custom · Project Management · Videoconferencing · Storage · Audio Recording · Collaboration · Dialer · CRM [S18]
- Categories nav: Video conferencing · Audio recording · CRM · Dialers · Collaboration · Storage [S18]
- Collaboration: Notes and alerts in collaboration channels [S2]
- Count: 100+ apps [S3]
- CRM: 5+ [S1]
- CRM: Auto-fill CRM with notes and call logs [S2]
- CRM activecampaign: ActiveCampaign · Keep ActiveCampaign contacts and meeting insights in sync [S18]
- CRM affinity: Affinity · Automatically sync meeting data and tasks to relevant people and companies [S18]
- CRM attio: Attio · Optimize Your CRM Workflow Today with Fireflies.ai and Attio [S18]
- CRM close: Close · Seamlessly Log Meeting Notes in Close CRM [S18]
- CRM copper: Copper · Effortlessly Sync Meeting Notes with Fireflies.ai and Copper CRM [S18]
- CRM dynamics365: Microsoft Dynamics 365 · Sync meetings, participants, and tasks to Microsoft Dynamics 365 [S18]
- CRM folk: Folk · Send meeting notes to people and companies in folk [S18]
- CRM freshsales: Freshsales · Seamlessly Sync Your Sales Conversations with Freshsales [S18]
- CRM gohighlevel: GoHighLevel · Keep GoHighLevel contacts and meeting notes in sync [S18]
- CRM hubspot: Hubspot · Automate Your CRM Workflow with HubSpot and Fireflies.ai [S18]
- CRM intercom: Intercom · Transcribe Intercom calls and send meeting notes to Intercom [S18]
- CRM monday CRM: Monday CRM · Turn prospect conversations into monday CRM data [S18]
- CRM odoo: Odoo · Save meeting notes, contacts and tasks in Odoo [S18]
- CRM pipedrive: Pipedrive · Seamlessly Sync Your Sales Conversations with Pipedrive [S18]
- CRM redtail: Redtail · Optimize Client Management with Redtail CRM and Fireflies.ai [S18]
- CRM salesflare: Salesflare · Optimize CRM Data with Fireflies.ai and Salesflare Integration [S18]
- CRM salesforce: Salesforce · Seamlessly Sync Meeting Notes with Salesforce [S18]
- CRM startdeliver: Startdeliver · Drive Better Customer Success with Fireflies.ai and StartDeliver [S18]
- CRM sugarai: Sugar.Ai · Sync Fireflies meeting notes to Sugar.ai CRM records [S18]
- CRM supersales: Supersales · Automate Sales Workflow with Fireflies.ai and Supersales CRM Integration [S18]

**Legal**
- Arbitration opt out: yes · yes [S10]
- DPA incorporated: yes [S10]
- Entity: Fireflies.ai Corp. [S11]
- Minimum age: 18 [S10]
- Terms last updated: 2026-09-28 [S10]
- User recording responsibility: yes [S20]

**Pricing**
- Annual discount: Save up to 44% with annual billing [S7]
- Custom template AI credits: additional custom summary templates consume AI credits [S15]
- Custom template first free: first custom summary template included at no additional cost [S15]
- Meeting rules credits: no [S15]

**Product**
- AI filters fields: task · question · sentiment [S17]
- AI skills: 200+ [S1]
- AI skills: yes [S14]
- AI summaries: yes [S1]
- AI teammates: AI teammates that attend and speak in meetings as AI SDRs and recruiters [S2]
- Analytics: Analytics with talk time, sentiment, trends, speaker insights [S2]
- Analytics: smart search · topic/task detection · sentiment analysis · question detection · talk-time analytics · topic trackers · conversation intelligence [S7]
- API capabilities: API provides transcripts, summaries, action items, notifications, AI assistant access [S4]
- API graphql: yes [S4]
- Apps: desktop · Android · iOS · Chrome extension [S7]
- Apps available: Desktop App · iOS App · Android App · Chrome Extension [S18]
- Ask fireflies: Ask Fireflies questions inside video calls [S2]
- Askfred: yes [S4]
- Askfred: yes [S1]
- Askfred: yes [S14]
- Askfred: yes [S7]
- Audio consent delay: microphone · 10 [S20]
- Audio upload: yes [S5]
- Auto detect: yes [S13]
- Auto detect single language: 1 [S13]
- Auto language detection: yes [S1]
- Automatic meeting detection: yes [S14]
- Availability logging: yes [S22]
- Bot name customization: paid add-on · pro · business [S7]
- Builtin templates locked: no [S15]
- Business plan features: multi-language mode · conversation intelligence · team analytics · public meeting access · user groups · unlimited · 30 [S7]
- Capabilities listed: Notetaker · Fireflies Talk · AI Assistant · Personal Assistant · Daily Brief · Email Assistant · Live Assist · Voice Agents · Slack Assistant · Conversation intelligence · Chrome Extension · AI Skills Store · API [S18]
- Capture methods: Take Notes (no bot) · Fireflies Notetaker (bot) [S20]
- Channels: yes [S1]
- Channels: Channels to sort meetings by team, topic, or client [S2]
- Channels: unlimited public · 3 public channels · unlimited private & public · unlimited private & public [S7]
- Chat message windows availability: yes · no [S20]
- Chat notification accessibility permission: yes · yes [S20]
- Chat notification supported apps: Microsoft Teams (Business accounts) · Google Meet · Zoom [S20]
- Chrome extension: yes [S3]
- Chrome extension: yes [S1]
- Chrome extension: Chrome Extension and API listed in product nav [S2]
- Collaboration: Soundbites, share, comments & bookmarks, channels [S2]

**Subprocessors**
- Assemblyai: Assembly.ai · US · Transcription service [S9]
- Gcp: Google Cloud Platform · US · Compute infrastructure service [S9]
- List URL: https://trust.fireflies.ai/subprocessors [S11]
- Mongodb atlas: MongoDB Atlas · US · Database service [S9]
- Openai: OpenAI · US · LLM service [S9]

**Support**
- Developer program: yes [S5]
- Enterprise priority: yes · yes · yes · yes [S7]
- EU concerns contact: security@fireflies.ai [S11]
- Help center: Help center · Fireflies Community · Blog · Product Announcements [S3]
- Privacy contact: support@fireflies.ai [S11]
- Security email: security@fireflies.ai · email [S9]
- Security faq: yes [S8]
- Security faq: yes · yes [S22]

189 more facts on the canonical page: https://whats-best.ai/software/meeting-assistants/fireflies

## Questions

### Is Fireflies.ai European?

No. whats-best.ai classifies Fireflies.ai as Rest of world.

### Where does Fireflies.ai store data?

Not stated on the vendor’s pages as of 5 Nov 2026.

### Does Fireflies.ai have a free plan?

Not stated on the vendor’s pages as of 5 Nov 2026.

### What are the best alternatives to Fireflies.ai?

As of 6 Nov 2026, the panel rates [MeetGeek (3.5/5)](https://whats-best.ai/software/meeting-assistants/meetgeek), [Noota (3.5/5)](https://whats-best.ai/software/meeting-assistants/noota) and [Jamie (3.5/5)](https://whats-best.ai/software/meeting-assistants/jamie) highest among the other 14 AI Meeting Assistants & Notetakers products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [MeetGeek](https://whats-best.ai/software/meeting-assistants/meetgeek) (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [Fireflies.ai alternatives](https://whats-best.ai/software/meeting-assistants/fireflies/alternatives).

## Head-to-head

- [Fireflies.ai vs tl;dv](https://whats-best.ai/compare/fireflies-vs-tldv.md)

## What this page leaves out

- 17 integrations facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 14 legal facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 12 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 11 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 2 compliance facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 1 data fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 3 sovereignty dimensions could not be confirmed on the vendor’s own pages and are shown as unknown.

## Sources

- [S1] Vendor homepage: https://fireflies.ai/ (checked 2026-11-05)
- [S2] Features page: https://fireflies.ai/product/features (checked 2026-11-05)
- [S3] Integrations page: https://fireflies.ai/integrations (checked 2026-11-05)
- [S4] API overview: https://fireflies.ai/api (checked 2026-11-05)
- [S5] API documentation: https://docs.fireflies.ai/ (checked 2026-11-05)
- [S6] Features page (enterprise): https://fireflies.ai/enterprise (checked 2026-11-05)
- [S7] Pricing page: https://fireflies.ai/pricing (checked 2026-11-05)
- [S8] Security / trust page: https://fireflies.ai/security (checked 2026-11-05)
- [S9] Trust center: https://trust.fireflies.ai/ (checked 2026-11-05)
- [S10] Terms of service: https://fireflies.ai/terms-of-service (checked 2026-11-05)
- [S11] Privacy policy: https://fireflies.ai/privacy-policy (checked 2026-11-05)
- [S12] Data processing agreement (dpa): https://fireflies.ai/dpa (checked 2026-11-05)
- [S13] Recording, transcription & languages — found from sitemap: https://guide.fireflies.ai/articles/5788629108-set-your-meeting-transcription-language-default-auto-detect-multi-language-or-custom (checked 2026-11-05)
- [S14] Recording, transcription & languages — found from sitemap: https://guide.fireflies.ai/articles/6666374717-how-to-record-meetings-without-a-bot-on-the-fireflies-desktop-app (checked 2026-11-05)
- [S15] Summaries, action items & meeting knowledge — found from sitemap: https://guide.fireflies.ai/articles/7796555530-how-to-create-and-manage-custom-summary-templates (checked 2026-11-05)
- [S16] Summaries, action items & meeting knowledge — found from sitemap: https://guide.fireflies.ai/articles/2014980251-how-to-search-within-meeting-transcripts (checked 2026-11-05)
- [S17] Integrations, API & workflow — found from sitemap: https://docs.fireflies.ai/integrations/zapier (checked 2026-11-05)
- [S18] Integrations, API & workflow — found from sitemap: https://fireflies.ai/integrations/crm (checked 2026-11-05)
- [S19] Consent, participant rights & works council — found from sitemap: https://guide.fireflies.ai/articles/7003995379-Recording+Consent+and+Meeting+Compliance+in+Fireflies%3A+Opt-In%2C+Opt-Out%2C+and+Controls (checked 2026-11-05)
- [S20] Consent, participant rights & works council — found from sitemap: https://guide.fireflies.ai/articles/3917896272-how-consent-notifications-work-on-the-fireflies-desktop-app (checked 2026-11-05)
- [S21] Retention, AI training & administration — found from sitemap: https://fireflies.ai/skills/security (checked 2026-11-05)
- [S22] Retention, AI training & administration — found from sitemap: https://fireflies.ai/de/security (checked 2026-11-05)

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Cite as: whats-best.ai, "Fireflies.ai — AI Meeting Assistants & Notetakers", AI panel analysis, as of 2026-11-06. https://whats-best.ai/software/meeting-assistants/fireflies

Corrections: https://whats-best.ai/correct/1582?target=page