# FigJam — Online Whiteboard

FigJam by Figma, Inc. holds a panel rating of 3/5 from 6 AI judges (category median 3/5), as of 2026-11-01. Provenance: Rest of world; sovereignty: not determined.

- Vendor: Figma, Inc. (https://www.figma.com/figjam/)
- Category: [Online Whiteboard](https://whats-best.ai/software/online-whiteboard.md)
- Provenance (editorial classification): Rest of world
- Canonical page: https://whats-best.ai/software/online-whiteboard/figjam
- Alternatives: https://whats-best.ai/software/online-whiteboard/figjam/alternatives ([markdown](https://whats-best.ai/software/online-whiteboard/figjam/alternatives.md))
- Data as of: 2026-11-06 · evaluated 2026-11-01 · oldest source captured 2026-11-01

**AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology

## At a glance

- Vendor: Figma, Inc.
- Headquarters: Not stated on the vendor’s pages as of 1 Nov 2026
- Data hosting: Not stated on the vendor’s pages as of 1 Nov 2026
- Free plan: Yes, per the vendor’s own page [S7]

## The panel's verdict

FigJam is Figma's whiteboard, from Figma, Inc. Its strongest judged area is canvas and content at 7, citing an infinite canvas, over 300 ready-made templates, pen and Apple Pencil input on iPad, and AI that sorts stickies into themes and summarises output into action items. Facilitation is the lowest band at 5-6: guests join by link for 24 hours without an account and boards run inside Teams and Zoom, but judges found no public information on an anonymous or private note mode, breakout areas or participant limits. Integrations and export holds at 6, with no public information found on a two-way Jira sync, webhooks or CSV export of notes. Sovereignty and security and deployment span 5-7 — the public-sector judge credited a published sub-processor list, SCCs and the EU Cloud Code of Conduct, while the skeptic weighed stated United States default processing, EU hosting confined to Enterprise, and a Content Training toggle whose default is not stated. Access and administration and pricing transparency range 6-7, with public euro seat prices from €3/mo but unpriced AI credits and unstated Starter limits.

**Speaks for it:**
- Canvas and content scores reach 7, with over 300 ready-made templates plus the option to make your own and AI that summarises output into action items
- Guests join open sessions free for 24 hours with no account, and the board runs inside Microsoft Teams and Zoom
- SCIM provisioning with identity-provider role sync, delegated administration per workspace and an activity-logs REST API are documented
- A published data processing agreement with EU standard contractual clauses and a sub-processor list with locations and fifteen days' change notice is stated
- Per-seat euro prices are public from a Collab seat at €3/mo to an Enterprise Full seat at €90/mo, with free viewers on paid plans

**Held against it:**
- Personal information is transferred to, processed and stored in the United States by default, and EU hosting on AWS in Frankfurt with Dublin backups is documented for Enterprise subscriptions only, starting with core files of Figma and FigJam
- We found no public information on a private or anonymous mode for notes, breakout areas, participant limits or an accessibility statement for participants
- We found no public information on a two-way Jira sync, webhooks, import from Miro or Mural, or CSV export of the notes
- We found no public information on customer-managed keys, an on-premises or dedicated-tenant edition, or which AI providers process board content
- The Starter plan's limits and the price of additional AI credits are not stated, and the captured pages give different figures for the entry price

**Best for:**
- You need a rich workshop and diagramming canvas with over 300 ready-made templates, iPad and Apple Pencil input, and AI that sorts stickies into themes
- You run sessions in Microsoft Teams or Zoom and want outside guests to join for the stated 24 hours without an account
- You manage seats centrally and want SCIM provisioning with identity-provider role sync, consistent sharing settings and delegated administration by workspace
- You want published per-seat euro prices with free viewers on paid plans, letting you price most of a deployment yourself

**Avoid if:**
- Your deployment requires EU processing by default — the captured pages state United States transfer, processing and storage, with EU hosting as an Enterprise-tier option starting with core files of Figma and FigJam
- You need outside collaborators for longer than the stated 24-hour guest window without accounts
- You must pin down a total cost before committing — ask the vendor: the public pages we read do not show it

## Scores by judge and criterion

Scores out of 5, each judge scoring independently against the published rubric (v1). "n/r" = not rated: the vendor publishes no price, or the judge found no public information on that criterion.

| Criterion | The Workshop Facilitator | The Product Team Lead | The Microsoft 365 Admin | The Works Council Member | The Public-Sector Project Lead | The Skeptic |
| --- | --- | --- | --- | --- | --- | --- |
| Canvas, templates & content | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 |
| Workshop facilitation & participation | 3/5 | 3/5 | 2.5/5 | 3/5 | 3/5 | 3/5 |
| Integrations, import & export | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 |
| Sharing, permissions & administration | 3/5 | 3/5 | 3.5/5 | 3.5/5 | 3/5 | 3/5 |
| Security, AI controls & deployment | 3/5 | 3/5 | 3/5 | 3.5/5 | 3/5 | 2.5/5 |
| European sovereignty | 3/5 | 3/5 | 3/5 | 3/5 | 3.5/5 | 2.5/5 |
| Pricing transparency | 3.5/5 | 3/5 | 3.5/5 | 3.5/5 | 3/5 | 3/5 |
| **Weighted verdict** | **3/5** | **3/5** | **3/5** | **3.5/5** | **3/5** | **3/5** |

### The judges

- **The Workshop Facilitator** (v1.0): Freelance facilitator and agile coach who runs three to four remote workshops a week for clients from car suppliers to city utilities, most of them with participants who have never used the tool and will not create an account. Builds the board the evening before from their own templates. Needs guests in by link, a timer, anonymous brainstorming, dot voting and a way to pull twenty people to the same frame, and a client who asks where the board is stored before the session starts.
- **The Product Team Lead** (v1.0): Leads three product teams at a logistics software company in Hamburg, with developers in Poland and Portugal. The board is where story maps, quarterly planning, architecture sketches and retrospectives happen, and the outcome has to land in Jira without anyone retyping it. Wants diagrams and sticky notes on one board, a two-way sync with the tickets, an API for the team's own automation, and an export that still makes sense when the company switches tools.
- **The Microsoft 365 Admin** (v1.0): Runs Microsoft 365 and Teams for a machine builder with 2,400 staff and found 600 free whiteboard accounts on company addresses, boards shared publicly by link among them. Has to decide between the whiteboard that comes with Teams and a licensed one. Wants single sign-on, SCIM, domain capture of the existing accounts, sharing rules set once for everyone, audit logs in the SIEM, retention rules, and an AI that can be switched off until legal has read the terms.
- **The Works Council Member** (v1.0): Sits on the works council of an insurance company and leads its IT committee, which has to agree before any tool that could show who did what goes live (§87(1) no. 6 BetrVG). Reads the admin documentation before the feature page: whether contributions and time on board are tracked per person, what a manager can see, how long logs are kept, what the AI does with retrospective notes, and where the boards are stored and by whom.
- **The Public-Sector Project Lead** (v1.0): Leads the digitalisation programme of a state ministry and runs workshops with municipalities, agencies and external consultants. The data protection officer has ruled out US-hosted boards, and procurement asks for BSI C5 or an on-premises installation in the state data centre. Needs guests from other authorities without accounts, a board that works in the browser on locked-down machines, an accessibility statement, and a contract the procurement office can sign.
- **The Skeptic** (v1.0): Has seen a free plan with "unlimited members" that locks every board after the third, "EU data residency" that covers the database but not the AI, and an export that turns two years of workshops into a stack of PNGs. Reads that a product is "enterprise-grade" and asks who can open a board shared by link, whether the boards train anyone's model, what the export keeps — and what leaving would cost.

## European sovereignty — proven facts

Built only from facts on the vendor's own pages; a dimension we could not prove is left open, never scored as zero. Headline: not determined.

| Dimension | Finding | Points | Source |
|---|---|---|---|
| Legal entity | Not determined | — | — |
| Hosting location | Not determined | — | — |
| Hosting options | Not determined | — | — |
| Open source | Not determined | — | — |
| Data processing agreement | Not determined | — | — |
| Transfer impact assessment | Not determined | — | — |

## Key facts

Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources).

**Compliance**
- Analytics provider: Google Analytics · yes [S10]
- Audit reports annual: Figma · at least once per calendar year [S11]
- Brazil lgpd: LGPD · Brazil [S11]
- Breach notification: 72 · without undue delay [S11]
- Breach notification: notice on Services · mail · email · no [S10]
- Bug bounty: yes · yes [S8]
- C5: C5 Cloud Computing Compliance Criteria Catalogue [S8]
- C5: yes [S18]
- Certifications: SOC 2 Type 2 · ISO 27001 · ISO 27018 [S11]
- Csa caiq: CSA CAIQ based on CCM [S8]
- Csa caiq: yes · at least annually [S18]
- Customer audit terms: 45 · 1 [S11]
- Data privacy framework: EU-U.S. Data Privacy Framework · UK Extension · Swiss-U.S. Data Privacy Framework [S11]
- Data subject rights assistance: yes [S11]
- DPA last updated: 2026-03-30 [S11]
- DPA role: processor [S11]
- DPA sccs: yes [S10]
- Dpf certification: yes · yes · yes [S10]
- Dpf dispute resolution: JAMS Data Privacy Dispute Resolution Program · yes [S10]
- Employee privacy notice: yes [S10]
- Encryption: AES-256 or equivalent · TLS/SSL [S11]
- EU cloud code of conduct: EU Cloud Code of Conduct [S8]
- EU cloud code of conduct: yes [S18]
- EU cloud code of conduct: 2 [S19]
- EU cloud code seal: yes [S19]
- EU sccs modules: Module Two (Controller to Processor) · Module Three (Processor to Processor) [S11]
- Fedramp: FedRAMP Authorized [S8]
- Government request handling: yes · yes [S11]
- International transfer mechanism: EU SCCs Module 2 (2021) · UK Addendum · Swiss amendments · yes [S10]
- ISO 27001: yes · ISO 27001+ · ISO 27017 · ISO 27018 · ISO 27701 [S18]
- Iso42001: ISO/IEC 42001:2023 · yes [S8]
- Iso42001: yes · ISO/IEC 42001:2023 [S18]
- ISO certifications: ISO 27018 · ISO 27001 [S19]
- Marketing opt out: unsubscribe link in marketing emails · yes [S10]
- Previous version date: 2025-09-15 [S11]
- Security team: dedicated Security team with continuous audits [S8]
- SOC 2: SOC 2 Type 2 · yes [S8]
- SOC 2: yes · SOC 2 Type 2 [S18]
- SOC 2: SOC 2 Type II [S19]
- Soc3: SOC 3 · yes [S8]
- Soc3: yes · SOC 3 [S18]
- Standards all plans: All plans meet recognized international security, privacy, and compliance standards [S7]
- TISAX: TISAX [S8]
- TISAX: yes [S18]
- Trust center: Trust Center with security practices and compliance documentation [S8]
- Trust center: yes [S18]
- UK addendum: UK Addendum to EU SCCs [S11]
- US no sale: yes [S11]
- US state privacy: yes [S11]

**Data**
- Advertising targeted: yes [S10]
- Call recording: yes [S10]
- Deletion request: yes [S10]
- Deletion return period: 30 [S11]
- Gpc recognized: no · yes [S10]
- Payment storage: Apple App Store · Google Play App Store · Amazon App Store · Stripe · no [S10]
- Pre termination self service deletion: yes [S11]
- Retention backup delay: yes [S10]
- Self service deletion: yes [S11]
- Transfer frequency: continuous [S11]

**Hosting**
- EU primary region: Dublin, Republik Irland · Frankfurt, Deutschland [S19]
- EU provider: AWS [S19]
- EU scope: Kerndateien von Figma und FigJam [S19]
- Primary location: United States · none stated [S10]

**Integrations**
- Asana jira github: Asana · Jira · GitHub [S1]
- Bitmoji: Bitmoji avatars [S1]
- Export formats: PNG · SVG · format of your choice · yes · Asana · Dropbox Paper [S13]
- Font collection: yes [S10]
- Github samples: Plugin and widget samples on GitHub [S6]
- Microsoft teams: Collaborate on Figma design files or jam together in FigJam without leaving Teams [S15]
- Partner program: Partner program to feature integrations in Figma's collection [S6]
- SCIM enterprise: Enterprise · yes [S7]
- Variables rest API: yes [S16]
- Widgets plugins: yes · yes [S1]

**Legal**
- Address: Berlin · Kurfürstendamm 15 · Deutschland · 10719 [S9]
- Effective date: 2026-02-09 [S9]
- Effective date: 2026-10-30 [S10]
- Entity name: Figma GmbH [S9]
- Entity name: Figma, Inc. [S10]
- Processor entity: Processor / data importer · Figma, Inc. [S11]
- Register court: District Court of Charlottenburg [S9]
- Registration number: HRB 236988 [S9]
- VAT id: DE350630841 [S9]

**Pricing**
- AI beta free: yes · yes · yes [S4]
- Education discount: yes [S7]
- Enterprise dev seat: dev · annual · 35 · 500 [S7]
- Enterprise full seat: full · annual · 90 · 4250 [S7]
- EU hosting plan requirement: Figma Enterprise [S19]
- Free tier: yes [S13]
- Free tier: yes [S15]
- Free viewers: yes [S7]
- Included all seats: yes [S1]
- No individual products: no [S7]
- Organization collab seat: collab · annual · 5 · 500 [S7]
- Organization dev seat: dev · annual · 25 · 500 [S7]
- Organization full seat: full · annual · 55 · 3500 [S7]
- Paid start: 3 [S2]
- Pricing page link: no · yes [S5]
- Professional collab seat: collab · 3 · 500 [S7]
- Professional dev seat: dev · 12 · 500 [S7]
- Professional full seat: full · 16 · 3000 [S7]
- Starter price: 0 · EUR · yes [S7]

**Product**
- Activity logs API: REST API for viewing activity logs like file edits, page creation, user access [S5]
- AI addons all plans: all · yes [S7]
- AI agent diagrams: generates diagrams mapping what your AI agent is building [S1]
- AI content training: Content Training toggle in admin settings · yes [S10]
- AI credits addon: Additional AI credits purchasable, pay-as-you-go or subscription [S7]
- AI credits monthly allotment: 500 · 500 [S7]
- AI custom templates: AI prompt-based generation of meeting templates, timeline visualizations [S1]
- AI features: yes [S1]
- AI sorting summaries: AI sticky sorting into themes and summary of output into action items [S1]
- Annotation: yes [S2]
- Audio calls: yes [S2]
- Audio chat: yes · yes [S3]
- Audio live chat comments: yes · yes · yes [S1]
- Beta seat availability: yes · yes · yes · yes [S7]
- Bug bounty and uptime: yes · yes [S18]
- Centralized administration: yes · yes [S16]
- Collab seat access: Collab seat: FigJam, Slides, Buzz, Specs + view/comment; basic Dev Mode inspection only [S7]
- Collaboration modes: prototyping · observation [S13]
- Comments voiceovers: Async written, video, or voice notes [S2]
- Community publishing: Publish builds to Figma community [S6]
- Component library: yes [S13]
- Custom shapes: yes · yes · yes [S12]
- Dedicated workspaces: yes [S16]
- Default libraries: default libraries can be enabled for all teams and files in a workspace [S17]
- Default teams: Enterprise supports default teams and consistent sharing settings [S5]
- Design system libraries: Enterprise organizes brands via libraries and workspaces, shareable across teams [S5]
- Design systems: yes [S16]
- Dev seat access: Dev seat: Dev Mode, FigJam, Slides, Buzz, Specs + view/comment in Design [S7]
- Diagramming: yes [S2]
- Domain capture education: Figma for Education Enterprise accounts · yes [S10]
- Education program: yes [S10]
- Embed kit: Embed kit for sharing/embedding real-time designs and prototypes [S6]
- Enterprise key features: Enterprise features: custom workspaces, design system theming/APIs, SCIM [S7]
- EU data hosting: yes · yes · yes [S5]
- EU hosting timeline: schrittweise · Ende Q3 2023 [S19]
- Figjam AI plan availability: Professional · Organization · Enterprise · end of April 2025 · yes [S4]
- Figjam AI summary: FigJam AI helps you instantly visualize ideas, suggest best practices, and automate tedious tasks. [S4]
- Figma connection: Only whiteboard connected to Figma [S2]
- Figma free tier: Figma can be tried for free [S14]
- Figma import: screens · code blocks · yes [S12]
- Figma make prompts:  [S3]
- Flowchart maker: Figma offers a free online flowchart maker with real-time team collaboration [S13]
- Flowchart symbols: yes [S13]
- Free tier: yes [S12]
- Free tool: yes · Autoflow [S13]
- Free trial cta: yes [S1]
- Free trial cta: yes [S3]
- Free viewer inspect: Free viewers can inspect: measurements, copy CSS/iOS/Android, export assets [S7]
- Full seat access: Full seat: access to all Figma products [S7]
- Governance plus: Figma Enterprise · IP allowlisting · network restrictions · enforced 2FA · extended idle session timeouts · yes [S8]
- Governance plus: Governance+ add-on with advanced access, sharing, compliance tools [S7]
- Governance plus: Governance+ · IP allowlisting · network restrictions · enforced 2FA · extended idle session timeouts · Figma Enterprise [S18]
- Governance plus addon: IP allowlisting · network restrictions · enforced 2FA · yes [S5]
- Government availability: yes [S7]
- Guest access: free · 24 · no [S1]
- Guest access 24h: 24 · yes · no [S3]
- Guest sessions: 24 · no [S2]
- Infinite canvas: yes [S12]
- Ipad app: iPad [S1]
- Jambot chatgpt: Jambot ChatGPT integration for brainstorming, icebreakers, coding designs [S4]
- Library analytics API: Library analytics API to track design system adoption [S5]
- Migration US to EU: yes · aktuell Figma Enterprise oder Upgrade auf Figma Enterprise [S19]
- No installation: yes · no [S13]
- Organization key features: Organization features: cross-team publishing, shared libraries/fonts, centralized admin [S7]
- Other template kits: gantt chart templates · wireframe kits · venn diagram · customer journey map · swimlane diagram · organization chart · ER diagram [S13]
- Pen tool ipad: yes · yes [S2]

**Subprocessors**
- Affiliates permitted: yes [S11]
- Change notice period: 15 [S11]
- Figma liability: yes [S11]
- List URL: https://www.figma.com/sub-processors · yes [S11]
- Objection remedy: yes [S11]
- Store shopify: operates Figma Store · Shopify [S10]
- Subprocessor page: https://www.figma.com/sub-processors/ [S10]

**Support**
- Call recording: yes [S10]
- Discord: Discord · yes [S6]
- Feedback channels: Feedback channels for Plugin, REST, and Widget APIs [S6]
- Onboarding and priority: yes · yes [S16]

60 more facts on the canonical page: https://whats-best.ai/software/online-whiteboard/figjam

## Questions

### Is FigJam European?

No. whats-best.ai classifies FigJam as Rest of world.

### Where does FigJam store data?

Not stated on the vendor’s pages as of 1 Nov 2026.

### Does FigJam have a free plan?

Yes. FigJam has a free plan, per [the vendor’s page captured 1 Nov 2026](https://whats-best.ai/evidence/13747).

### What are the best alternatives to FigJam?

As of 1 Nov 2026, the panel rates [Miro (3.5/5)](https://whats-best.ai/software/online-whiteboard/miro-whiteboard), [Collaboard (3.5/5)](https://whats-best.ai/software/online-whiteboard/collaboard-whiteboard) and [Klaxoon (3/5)](https://whats-best.ai/software/online-whiteboard/klaxoon) highest among the other 12 Online Whiteboard products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [Collaboard](https://whats-best.ai/software/online-whiteboard/collaboard-whiteboard) (UK / wider Europe). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [FigJam alternatives](https://whats-best.ai/software/online-whiteboard/figjam/alternatives).

## What this page leaves out

- 6 compliance facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 5 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 2 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 1 data fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 1 integrations fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 1 subprocessors fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 4 sovereignty dimensions could not be confirmed on the vendor’s own pages and are shown as unknown.
- 6 of the readings below were written against an earlier fact sheet — a fact has been corrected, added or pulled since. Until the panel next runs on this product you are reading the older judgement.

## Sources

- [S1] Vendor homepage (FigJam): https://www.figma.com/figjam/ (checked 2026-11-01)
- [S2] Features page (online whiteboard): https://www.figma.com/figjam/online-whiteboard/ (checked 2026-11-01)
- [S3] Features page (brainstorming): https://www.figma.com/figjam/brainstorming-tool/ (checked 2026-11-01)
- [S4] Features page (AI features): https://www.figma.com/figjam/ai/ (checked 2026-11-01)
- [S5] Features page (enterprise): https://www.figma.com/enterprise/ (checked 2026-11-01)
- [S6] API documentation: https://developers.figma.com/ (checked 2026-11-01)
- [S7] Pricing page: https://www.figma.com/pricing/ (checked 2026-11-01)
- [S8] Security / trust page: https://www.figma.com/security/ (checked 2026-11-01)
- [S9] Legal notice: https://www.figma.com/legal/impressum/ (checked 2026-11-01)
- [S10] Privacy policy: https://www.figma.com/legal/privacy/ (checked 2026-11-01)
- [S11] Data processing agreement (dpa): https://www.figma.com/legal/dpa/ (checked 2026-11-01)
- [S12] Canvas, templates & content — found from sitemap: https://www.figma.com/figjam/diagramming-tool/ (checked 2026-11-01)
- [S13] Canvas, templates & content — found from sitemap: https://www.figma.com/templates/flowchart-maker/ (checked 2026-11-01)
- [S14] Integrations, import & export — found from sitemap: https://www.figma.com/product-integrations/zoom/ (checked 2026-11-01)
- [S15] Integrations, import & export — found from sitemap: https://www.figma.com/product-integrations/figma-for-microsoft-teams/ (checked 2026-11-01)
- [S16] Sharing, permissions & administration — found from sitemap: https://www.figma.com/enterprise/plan/ (checked 2026-11-01)
- [S17] Sharing, permissions & administration — found from sitemap: https://www.figma.com/best-practices/workspaces-in-figma-enterprise/ (checked 2026-11-01)
- [S18] Security, AI controls & deployment — found from sitemap: https://www.figma.com/legal/security-resources/ (checked 2026-11-01)
- [S19] Security, AI controls & deployment — found from sitemap: https://www.figma.com/de-de/scaling-design/eu-hosting-figma-figjam-files/ (checked 2026-11-01)

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Cite as: whats-best.ai, "FigJam — Online Whiteboard", AI panel analysis, as of 2026-11-06. https://whats-best.ai/software/online-whiteboard/figjam

Corrections: https://whats-best.ai/correct/1246?target=page