# Gastronovi — POS & Checkout Systems

Gastronovi by Gastronovi GmbH holds a panel rating of 3/5 from 6 AI judges (category median 2.5/5), as of 2026-10-30. Provenance: EU-Made; sovereignty: not determined.

- Vendor: Gastronovi GmbH (https://www.gastronovi.com/)
- Category: [POS & Checkout Systems](https://whats-best.ai/software/pos.md)
- Provenance (editorial classification): EU-Made
- Canonical page: https://whats-best.ai/software/pos/gastronovi
- Alternatives: https://whats-best.ai/software/pos/gastronovi/alternatives ([markdown](https://whats-best.ai/software/pos/gastronovi/alternatives.md))
- Data as of: 2026-11-04 · evaluated 2026-10-30 · oldest source captured 2026-10-29

**AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology

## At a glance

- Vendor: Gastronovi GmbH
- Headquarters: Not stated on the vendor’s pages as of 29 Oct 2026
- Data hosting: Not stated on the vendor’s pages as of 29 Oct 2026
- Free plan: Not stated on the vendor’s pages as of 29 Oct 2026

## The panel's verdict

Gastronovi is a cloud-based hospitality point-of-sale suite from Gastronovi GmbH in Bremen, whose till runs on terminals, tablets and smartphones. Its strongest criterion is operations and locations at a flat 8, the highest score in the table, credited to central articles, recipes and suppliers inherited to branches with local overrides, purchasing into Transgourmet, Selgros and METRO, and a priced franchise control centre. Pricing transparency and payments and fees follow: licence tiers of 69, 59 and 49 € per month, card fees published per type and volume, and a 17 % annual discount. Sovereignty is the weak point at a flat 4: the pages name rapidmail in Freiburg, Atlassian in Australia under EU standard contractual clauses and LogMeIn as processors, while we found no public information on where cloud data is hosted or on security certifications. Checkout and hardware, fiscal compliance and accounting and portability lose marks to unanswered questions on hardware compatibility, split bills and returns, the DSFinV-K export and end-of-contract exports. Scores sit in narrow ranges; no significant disagreement was computed.

**Speaks for it:**
- Operations and locations scored a flat 8, with central articles, recipes and suppliers inherited to branches that keep local overrides, plus cross-location real-time reporting
- Card fees are published per type and volume tier — girocard from 0,10 %, Visa and Mastercard from 0,70 %, American Express 3,65 % — under an explained Interchange++ model
- Licence tiers run 69 €, 59 € and 49 € per month by licence count, every module carries a monthly and annual price, and annual payment saves 17 % — pricing transparency at 7-8
- The German cloud TSE (fiskaly) and the Austrian RKSV licence (A-Trust signing with FinanzOnline registration) are both named and priced at 14 € per month / 140 € per year
- The DATEV format interface is free with cumulative and single-booking export, and purchase orders run straight into Transgourmet, Selgros and METRO

**Held against it:**
- Sovereignty scored a flat 4 — we found no public information on where cloud data is hosted, on ownership, or on any security certification
- We found no public information on hardware and terminal prices, support package rates or the VAT treatment of the listed prices
- We found no public information on split bills, returns and cancellations, or a compatibility list for receipt printers, drawers and scanners — checkout and hardware ranged 4-6
- We found no public information on a DSFinV-K export, a BSI certificate for the TSE, ten-year GoBD storage or a procedure documentation
- We found no public information on a documented API or webhooks, or on a full export of articles, customers and sales when the contract ends

**Best for:**
- You run a franchise or multi-site hospitality group and want menus, recipes and suppliers managed centrally with local overrides, backed by a control centre priced at 119 € monthly per headquarters plus a 249 € one-off setup
- You want to price your year from published pages — licence tiers per till, card fees by type and volume, setup fees, minimum terms and notice periods
- You operate in both Germany and Austria and want the cloud TSE from fiskaly and RKSV signing via A-Trust named and priced by one vendor
- Your accountant works in DATEV and needs cumulative and single-booking export — the format interface is free

**Avoid if:**
- You are bound to another payment provider at your till — the captured pages state Gastronovi Pay can then be used for e-commerce payments only
- You must compute your full first-year cost including terminals and hardware before signing — we found no public information on hardware and terminal prices
- Your auditor's first questions are the DSFinV-K export, the BSI certificate and ten-year GoBD storage — we found no public information on these
- Your data-protection officer requires a stated hosting location and a security certification — neither appears on the captured pages

## Scores by judge and criterion

Scores out of 5, each judge scoring independently against the published rubric (v1). "n/r" = not rated: the vendor publishes no price, or the judge found no public information on that criterion.

| Criterion | The Café Owner | The Retail Shop Owner | The Tax Adviser | The Hospitality Operations Manager | The Fee-Conscious Merchant | The Skeptic |
| --- | --- | --- | --- | --- | --- | --- |
| Checkout, receipts & hardware | 2/5 | 2.5/5 | 2.5/5 | 2/5 | 3/5 | 2.5/5 |
| Card payments & fees | 3/5 | 3/5 | 3.5/5 | 3/5 | 3.5/5 | 3/5 |
| Fiscal compliance (TSE, DSFinV-K, RKSV) | 2.5/5 | 3/5 | 2.5/5 | 3/5 | 3/5 | 3/5 |
| Inventory, tables, staff & locations | 4/5 | 4/5 | 4/5 | 4/5 | 4/5 | 4/5 |
| Accounting handoff, DATEV & data export | 2/5 | 2.5/5 | 2.5/5 | 2.5/5 | 3/5 | 2.5/5 |
| European sovereignty | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 |
| Pricing transparency | 3.5/5 | 3.5/5 | 4/5 | 3.5/5 | 3.5/5 | 3.5/5 |
| **Weighted verdict** | **3/5** | **3/5** | **2.5/5** | **3/5** | **3/5** | **3/5** |

### The judges

- **The Café Owner** (v1.0): Runs a café with twelve tables, a counter and a terrace in summer, and closes the till herself at eleven at night. Wants an iPad till the student staff learn in one shift, orders that reach the kitchen printer, split bills and tips without arithmetic, a till that keeps selling when the Wi-Fi drops, a TSE she does not have to think about, and a monthly cost she can still read in the second year.
- **The Retail Shop Owner** (v1.0): Owns a stationery and gift shop with a second branch across town and about four thousand articles, many in several colours. Wants barcodes scanned at the till, stock that shows what the other branch still has, transfers between the two shops, suppliers and reorders in the same back office, vouchers that work in both branches, and the month's sales handed to the tax adviser without a USB stick.
- **The Tax Adviser** (v1.0): Looks after the books of sixty restaurants, bakeries and shops and has sat in on more than one unannounced Kassennachschau. Wants the TSE named with its certificate, a DSFinV-K export that opens in the auditor's software, the § 146a registration done, a procedure documentation that exists before it is asked for, a DATEV export with the right revenue accounts, and ten years of records still readable after the client changes tills.
- **The Hospitality Operations Manager** (v1.0): Runs operations for a group of eight restaurants in three cities with two hundred staff. Wants one menu and price list pushed to every site with local exceptions, staff rights that stop a waiter voiding his own bills, reports that compare sites by the hour, and a works council and data protection officer who can sign off what the till records about employees and loyalty guests, and where it is hosted.
- **The Fee-Conscious Merchant** (v1.0): Sells ice cream from a shop in spring and summer and from a market stall at Christmas, mostly in amounts under five euros, and more of them by card every year. Wants the fee per girocard and credit card payment on the price page, a terminal he can choose rather than the one the till insists on, hardware that runs off a battery, no monthly fee in the closed months, and the real cost of "free".
- **The Skeptic** (v1.0): Has seen a "free" till paid for twice over in card fees, printers that work with one vendor's software only, a TSE charged by the year on top of the licence, and a cancelled contract that left ten years of fiscal journals behind a login. Reads "100 % finanzamtkonform" with no TSE provider named and "DATEV-ready" with no export format — and asks what leaving would cost.

## European sovereignty — proven facts

Built only from facts on the vendor's own pages; a dimension we could not prove is left open, never scored as zero. Headline: not determined.

| Dimension | Finding | Points | Source |
|---|---|---|---|
| Legal entity | Not determined | — | — |
| Hosting location | Not determined | — | — |
| Hosting options | Not determined | — | — |
| Open source | Not determined | — | — |
| Data processing agreement | Not determined | — | — |
| Transfer impact assessment | Not determined | — | — |

## Key facts

Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources).

**Compliance**
- Scc on request: yes · on request [S8]
- Tls encryption: website data transfer · TLS [S8]

**Data**
- Cookie required purposes: no [S8]
- Newsletter double optin: IP-Adresse · Datum · Uhrzeit der Registrierung · yes [S8]
- Retention office usage: IP-Adresse · Uhrzeit beim Zugriff · UserAgent · URL · security monitoring and forensics in Gastronovi Office · 12 [S8]
- Retention website: allgemeine Datenlöschung · 24 [S8]
- Third party content no preload: embedded videos and map services · yes · no [S8]

**Integrations**
- Accounting datev format: DATEV-Format-Schnittstelle · kostenfrei · yes [S5]
- Accounting etl adhoga: ETL ADHOGA · kostenfrei · yes [S5]
- Categories: yes · yes · yes · yes · yes · yes [S2]
- Fiscalization atrust: A-Trust · RKSV-konforme Signierung (AT) · 140 · 14 [S5]
- Fiscalization fiskaly: fiskaly · KassenSichV-konforme Signierung (DE) · 140 · 14 · 9 · 10000 [S5]
- Forecasting list: ECHT Dashboard, MEINbusiness, sell & pick [S5]
- Hotels pms list: Apaleo (powered by Omniboost), ASA, Casablanca, Citadel, Guestline, hope, HOTEL.PROFI, hotline, HS3, ibelsa, Infor, Mews (powered by Omniboost), Protel, RoomRaccoon, SIHOT, SoftTec Cloud, Swoppen, ZimmerSoftware, 3RPMS [S5]
- HR nesto: Nesto · 290 · 190 · 29 · 19 [S5]
- Marketing google business profile: Google Unternehmensprofil · kostenfrei · yes [S5]
- Marketing google reserve: Mit Google reservieren · kostenfrei · yes [S5]
- Page: integrations/partners and prices on separate page [S6]
- Payments paypal: PayPal · kostenfrei · yes [S5]
- Procurement list: Transgourmet, Selgros, METRO Lieferservice, sellyorder, Service-Bund [S5]
- Sell and pick: yes [S1]
- Vouchers eguma incert: e-guma und incert [S5]
- Vouchers extrabooking free: EXTRABOOKING · kostenfrei · yes [S5]
- Vouchers list: BON BON, e-guma, EXTRABOOKING, incert [S5]

**Legal**
- Agb link: AGB available as 'Allgemeine Geschäfts- und Nutzungsbedingungen zu Gastronovi Office' [S7]
- Entity: Gastronovi GmbH · 09.02.2026 [S8]
- Entity name: Gastronovi GmbH · Buschhöhe 2, 28357 Bremen, Deutschland [S7]
- Privacy policy link: yes [S7]
- Register entry: Amtsgericht Bremen · HRB 32767 HB [S7]
- VAT id: DE314348711 [S7]

**Pricing**
- Annual discount: 17 [S6]
- Auto renewal: yes [S6]
- Bestellsystem: 690 · 69 · EUR [S6]
- Bestellsystem erfolgstarif: 29 · 5 [S6]
- Bestellsystem free items: online vouchers with Kundenbindung · orders via Deliverect [S6]
- Billing periods: monthly · annual [S6]
- Cloud tse: 140 · 14 · EUR · Kassensystem · DE [S6]
- Cloud tse transactions: 10000 · 9 · 10000 · 4 [S6]
- Einkaufssystem: 90 · 9 · EUR [S6]
- Erfolgstarif setup fee: 99 · EUR [S6]
- Kalkulation: 190 · 19 · EUR [S6]
- Kassenbuch: per business · 240 · 24 · EUR [S6]
- Kassensystem chf: 59 · CHF · 6 [S6]
- Kassensystem tiers: 1 · 690 · 69 · 5 · 2 · 590 · 59 · 6 · 490 · 49 · EUR [S6]
- Kassensystem weekly: 25 · Monday–Sunday · EUR · active POS license [S6]
- Kuechenmonitor included: Kassensystem · yes [S6]
- Kundenbindung gutschein voraussetzung: Bestellsystem [S6]
- License mix rule: annual licenses counted first in price tiers [S6]
- License unit: license costs per business unless stated otherwise [S6]
- Mehrbetrieb: per HQ · 1190 · 119 · EUR [S6]
- Mehrbetrieb setup: 249 · EUR [S6]
- Min contract term: 1 · 3 [S6]
- Newsletter: 240 · 24 · EUR [S6]
- Pay amex: blended · 3.65 [S6]
- Pay girocard: Interchange++ acquirer fee · 0.1 · 0.08 · 0.06 · 0.04 [S6]
- Pay klarna: blended · 1.5 · 0.2 [S6]
- Pay transaction tiers: 1000 · 10 · 1 · 2000 · 8 · 1001 · 3000 · 7 · 2001 · 6 · 3000 [S6]
- Pay visa mastercard: Interchange++ acquirer fee · 0.7 · 0.65 · 0.6 · 0.5 [S6]
- Pms integrations price: 390 · 290 · 39 · 29 · 399 · 299 [S5]
- Praesentation: 390 · 39 · EUR · Speisekarten · Digital Signage [S6]
- Praesentation availability: 2026-08-01 [S6]
- Rksv licence: 140 · 14 · EUR · Kassensystem · AT [S6]
- Tischreservierung: 990 · 99 · EUR [S6]
- Tischreservierung erfolgstarif: 29 · 0.49 [S6]
- Volume aggregation: POS- und E-Commerce-Transaktionen werden für Staffelpreise addiert [S4]
- Wallet fees: Apple Pay/Google Pay-Gebühr richtet sich nach hinterlegter Kredit- oder Girokarte [S4]
- Warenwirtschaft: 1290 · 129 · EUR · Kalkulation · Einkaufssystem [S6]
- Warenwirtschaft erfolgstarif: 39 · 25 · 50 · 9 [S6]
- Warenwirtschaft starthilfe: 199 · EUR [S6]
- Website: 340 · 34 · EUR [S6]
- Wochentarif end: weekly tariff ends automatically Sunday midnight [S6]
- Zeiterfassung: 190 · 19 · EUR [S6]

**Product**
- Accounting exports: yes [S2]
- Active licenses dach: yes · 20000 [S2]
- AI features: yes · yes [S2]
- All in one solution: All-in-one cloud-based solution for gastronomy businesses [S1]
- Allergen filter: yes [S2]
- Bundled purchasing: Bundled purchasing: all goods orders in one place, direct supplier price comparison, branch calculations [S3]
- Central master data: Central master data management: articles, recipes, suppliers available to all branches [S3]
- Certified partners dach: Betreuung über zertifizierte Digitalisierungspartner in der DACH-Region [S5]
- Checkout configurable: Checkout process is structured via Back Office settings; cost centers and payment methods configurable [S10]
- Cloud based: yes [S1]
- Cloud based pos: cloudbasiert [S2]
- Companion modules: yes · yes · yes · yes [S2]
- Cross location vouchers: Vouchers and customer cards stored in one database, redeemable across locations [S3]
- Currency converter: yes · yes [S10]
- Currency toggle: EUR · CHF [S6]
- Customer count: 8000 [S1]
- Customer count: 8000 [S2]
- Dashboard: yes [S4]
- Default payment method: A default payment method (usually cash) is preselected at checkout [S10]
- Device independent: yes · yes · yes [S2]
- Digital receipts einvoice: yes · yes [S2]
- Digital table plan: yes [S2]
- Ecommerce only option: yes [S4]
- Ecommerce payments: yes [S4]
- Fee model: Interchange++: Acquirer-Gebühr fix vereinbart, Interchange- und Card-Scheme-Gebühren nach Echt-Kostenprinzip weitergegeben [S4]
- Fee model blended: Blended-Modell erwähnt als alternatives Abrechnungsmodell [S4]
- Fiscality tse rksv: yes · yes [S2]
- Free consultation: yes [S2]
- Gastronovi pay: yes · yes [S2]
- Guest service modules: Tischreservierung · Bestellsystem · Kundenbindung [S1]
- Hardware terminals: Zahlungsterminals mit Touchscreens, Druckern und 4G, vorkonfiguriert, inkl. Austauschservice [S4]
- Integrations overview: Gastronovi verbindet sich mit externen Systemen; Schnittstellen-Portfolio wächst kontinuierlich [S5]
- Kitchen monitor: yes [S1]
- Kitchen monitor included free: yes · yes · yes [S2]
- Local storage no evaluation: no [S8]
- Location management: Individual location management: websites, social networks, location-specific campaigns [S3]
- Management marketing modules: Mehrbetrieb · Zeiterfassung · Marketing: Website, Newsletter, Präsentation [S1]
- Menu inheritance: Menus and menus managed centrally and inherited to individual branches [S3]
- Menu management: yes · yes [S2]
- Modular configuration: yes [S1]
- Modular scalable: yes [S2]
- Module basis: Module is an add-on to existing Gastronovi solution; POS system forms the solid foundation [S3]
- Modules overview: Point of Sale · Warenkreislauf · Management · Marketing · Gästeservice · Payment [S6]
- Multi site module: Module for centrally managing franchises and multi-location restaurant concepts [S3]
- Office description: cloudbasierte Komplettlösung für die Gastronomie [S8]
- Offline mode: Front-Office · yes [S8]
- Outlet customization: yes [S3]
- Pay app: Gastronovi Konto · yes [S4]
- Payment methods: VISA, Mastercard, AMEX, Klarna, Apple Pay, Google Pay [S4]
- Payment methods common: cash · voucher (general value voucher) · customer card · invoice · Girocard/EC card · debit & credit card [S10]
- Payment module: Gastronovi Pay [S1]
- Pilot phase integrations: yes [S5]
- Pos modules: Kassensystem · Küchenmonitor · Kassenbuch · Warenkreislauf (Warenwirtschaft, Kalkulation, Einkaufssystem) [S1]
- Pos payment: yes [S4]
- Qr code payment: yes · no [S4]
- Realtime reports: Real-time reports and analyses on sales, orders and revenue across locations [S3]
- Roles permissions: Individual user roles and permissions restricting access to relevant functions and data [S3]
- Single source data: yes [S2]
- Status page: status.gastronovi.com · yes · per SMS oder unsubscribe-Link per Mail · E-Mail-Adresse · Telefonnummern [S8]
- Takeaway invoice separation: no [S10]
- Takeaway kiosk mode: yes · yes [S10]
- Takeaway marking: yes [S10]
- Tap to pay: yes [S4]
- Tip suggestions: yes [S2]
- Tip suggestions: yes [S4]
- UI customization: yes [S2]
- Unlimited locations: yes · yes [S3]
- Webinar browser participation: no · yes [S8]

**Subprocessors**
- Logmein scc: LogMeIn, Inc. · Art. 28 DSGVO Auftragsverarbeitung, EU-Standardvertragsklauseln [S8]
- Newsletter: double opt-in · tracking pixel for open/click analysis · Freiburg, Deutschland · rapidmail GmbH [S8]
- Status page: Atlassian Pty Ltd · Australien · status page status.gastronovi.com · EU-Standard-Datenschutzklauseln Art. 46 Abs. 2 lit. c DSGVO [S8]

**Support**
- Billing: yes · yes [S6]
- Ch pricing: on request by email [S6]
- Consultation: kostenlose und unverbindliche Beratung, Terminvereinbarung [S4]
- Consultation free: yes · no [S3]
- Emergency hours: Mon-Fri 18:00-22:00, Sat & Sun 10:00-22:00 · emergency support [S7]
- Free consultation: yes [S1]
- Packages: support packages include contingent and discounts; standard support available without package [S6]
- User support hours: Mon-Fri 09:30-18:00 · user support [S7]
- Webinar multi site: Webinar offered on centralizing and digitizing branch structures [S3]

## Questions

### Is Gastronovi European?

Yes. whats-best.ai classifies Gastronovi as EU-Made.

### Where does Gastronovi store data?

Not stated on the vendor’s pages as of 29 Oct 2026.

### Does Gastronovi have a free plan?

Not stated on the vendor’s pages as of 29 Oct 2026.

### What are the best alternatives to Gastronovi?

As of 3 Nov 2026, the panel rates [ready2order (3.5/5)](https://whats-best.ai/software/pos/ready2order), [Square (3/5)](https://whats-best.ai/software/pos/square) and [LINA TeamCloud (3/5)](https://whats-best.ai/software/pos/lina) highest among the other 18 POS & Checkout Systems products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [ready2order](https://whats-best.ai/software/pos/ready2order) (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [Gastronovi alternatives](https://whats-best.ai/software/pos/gastronovi/alternatives).

## Head-to-head

- [Gastronovi vs LINA TeamCloud](https://whats-best.ai/compare/gastronovi-vs-lina.md)

## What this page leaves out

- 49 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 16 integrations facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 7 subprocessors facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 7 support facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 6 compliance facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 5 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 1 sovereignty dimension could not be confirmed on the vendor’s own pages and is shown as unknown.
- 6 of the readings below were written against an earlier fact sheet — a fact has been corrected, added or pulled since. Until the panel next runs on this product you are reading the older judgement.

## Sources

- [S1] Vendor homepage: https://www.gastronovi.com/ (checked 2026-10-29)
- [S2] Features page (till): https://www.gastronovi.com/produkte/point-of-sale/kassensystem/ (checked 2026-10-29)
- [S3] Features page (multi-site): https://www.gastronovi.com/produkte/management/mehrbetrieb/ (checked 2026-10-29)
- [S4] Features page (payments): https://www.gastronovi.com/produkte/payment/gastronovi-pay/ (checked 2026-10-29)
- [S5] Integrations page: https://www.gastronovi.com/schnittstellen/ (checked 2026-10-29)
- [S6] Pricing page: https://www.gastronovi.com/preise/preisuebersicht/ (checked 2026-10-29)
- [S7] Legal notice: https://www.gastronovi.com/impressum/ (checked 2026-10-29)
- [S8] Privacy policy: https://www.gastronovi.com/datenschutz/ (checked 2026-10-29)
- [S9] Checkout, receipts & hardware — found from sitemap: https://www.gastronovi.com/en/products/point-of-sale/checkout-system/ (checked 2026-10-29)
- [S10] Checkout, receipts & hardware — found from sitemap: https://support.gastronovi.com/de/kassensystem/nutzung/service/kassieren/checkout (checked 2026-10-29)
- [S11] Card payments & fees — found from sitemap: https://www.gastronovi.com/en/products/payment/ (checked 2026-10-29)
- [S12] Fiscal compliance (TSE, DSFinV-K, RKSV) — found from sitemap: https://support.gastronovi.com/de/allgemein/gesetzliche-anforderungen/kassensichv-de (checked 2026-10-29)

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Cite as: whats-best.ai, "Gastronovi — POS & Checkout Systems", AI panel analysis, as of 2026-11-04. https://whats-best.ai/software/pos/gastronovi

Corrections: https://whats-best.ai/correct/1184?target=page