# orderbird POS — POS & Checkout Systems

orderbird POS by orderbird AG holds a panel rating of 2/5 from 6 AI judges (category median 2.5/5), as of 2026-11-03. Provenance: provenance unknown; sovereignty: not determined.

- Vendor: orderbird AG (https://www.orderbird.com)
- Category: [POS & Checkout Systems](https://whats-best.ai/software/pos.md)
- Provenance (editorial classification): provenance unknown
- Canonical page: https://whats-best.ai/software/pos/orderbird-pos
- Alternatives: https://whats-best.ai/software/pos/orderbird-pos/alternatives ([markdown](https://whats-best.ai/software/pos/orderbird-pos/alternatives.md))
- Data as of: 2026-11-04 · evaluated 2026-11-03 · oldest source captured 2026-11-03

**AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology

## At a glance

- Vendor: orderbird AG
- Headquarters: Not stated on the vendor’s pages as of 3 Nov 2026
- Data hosting: Not stated on the vendor’s pages as of 3 Nov 2026
- Free plan: Not stated on the vendor’s pages as of 3 Nov 2026

## The panel's verdict

orderbird POS is a hospitality till from orderbird GmbH, Ritterstraße 12, Berlin; the vendor's pages count more than 17,000 hospitality customers. Strongest is accounting and portability at 4 to 5: a DATEV export on SKR 03 defaults with tax-rate checks and a template the tax adviser fills in, plus a GDPdU/GoBD export of journals, cancellations, invoices, orders, payments and taxes. Checkout and hardware, fiscal compliance, and operations and locations hold a flat 4 — signed receipts with an audit QR code, a fully certified online TSE at 199 € per year plus a one-time activation fee of 59 €, and floor plans of up to five areas of up to 15x15 tables. Weakest is pricing transparency at 2 to 3: the TSE is the only priced item, and we found no public information on licence plans, terminal cost or card fees. The bench genuinely splits on sovereignty, 2 to 4 — some judges credit the German contracting entity and Nexi Deutschland's card-payment role, while others score it 2 because hosting location, subprocessors, a data processing agreement and certifications are not on the record.

**Speaks for it:**
- Fully certified online TSE with signed receipts carrying an audit QR code, at 199 € per year plus a one-time activation fee of 59 € covering all compatible devices in the account
- DATEV export on SKR 03 defaults with a tax-rate check and a template the tax adviser fills in, alongside downloadable CSV reports
- GDPdU/GoBD export bundling journal data, cancellations, invoices, orders, payments and taxes, creatable for any time range
- Floor plans of up to five areas with grids to 15x15, shaped tables, colour-coded status and QR codes that give guests a digital menu
- Receipt rolls available from orderbird or any specialist retailer, with customer-owned hardware that the pages say is resellable

**Held against it:**
- We found no public information on licence prices, terminal cost, transaction fees, setup or minimum terms — a plan named orderbird PRO XS appears without a price
- Full integration of the Pay Terminal Plus exists only when the terminal is purchased directly through orderbird
- We found no public information on hosting location, subprocessors, a data processing agreement or security certifications
- The TSE provider and its certificate are not named, and DSFinV-K, daily closing and the cash book are not described on the captured pages
- We found no public information on offline operation, split payments, stock and article management, staff roles, a kitchen display or multi-branch management

**Best for:**
- You run a restaurant or café in Germany and want the full fiscal chain — TSE activation with your tax number, automatic device binding, an in-app status check and signed receipts
- Your accountant works in DATEV and needs SKR 03 defaults, tax-rate checks and a template they fill in
- Your service is table-based — you need up to five areas of shaped tables with colour-coded status and per-waiter cancellation counts from the journal export
- You want to run on your own Apple devices, with hardware you own and can resell

**Avoid if:**
- You need to compute your annual cost before signing — pricing transparency scored 2 to 3, and the TSE at 199 € per year plus 59 € activation is the only priced item
- Your data protection officer must sign off from public documentation — hosting, subprocessors, a data processing agreement and certifications are not on the record, and sovereignty spread 2 to 4
- You want a choice of terminal or acquirer — full integration is reserved for the Pay Terminal Plus purchased directly through orderbird
- Your decision turns on card transaction fees or payout timing — ask the vendor: the public pages we read do not show it

## Scores by judge and criterion

Scores out of 5, each judge scoring independently against the published rubric (v1). "n/r" = not rated: the vendor publishes no price, or the judge found no public information on that criterion.

| Criterion | The Café Owner | The Retail Shop Owner | The Tax Adviser | The Hospitality Operations Manager | The Fee-Conscious Merchant | The Skeptic |
| --- | --- | --- | --- | --- | --- | --- |
| Checkout, receipts & hardware | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 |
| Card payments & fees | 2/5 | 2/5 | 1.5/5 | 2/5 | 1.5/5 | 2/5 |
| Fiscal compliance (TSE, DSFinV-K, RKSV) | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 |
| Inventory, tables, staff & locations | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 |
| Accounting handoff, DATEV & data export | 2.5/5 | 2.5/5 | 2/5 | 2/5 | 2/5 | 2/5 |
| European sovereignty | 2/5 | 1/5 | 1/5 | 1/5 | 1.5/5 | 2/5 |
| Pricing transparency | 1/5 | 1/5 | 1.5/5 | 1/5 | 1/5 | 1/5 |
| **Weighted verdict** | **2/5** | **2/5** | **2/5** | **2/5** | **1.5/5** | **2/5** |

### The judges

- **The Café Owner** (v1.0): Runs a café with twelve tables, a counter and a terrace in summer, and closes the till herself at eleven at night. Wants an iPad till the student staff learn in one shift, orders that reach the kitchen printer, split bills and tips without arithmetic, a till that keeps selling when the Wi-Fi drops, a TSE she does not have to think about, and a monthly cost she can still read in the second year.
- **The Retail Shop Owner** (v1.0): Owns a stationery and gift shop with a second branch across town and about four thousand articles, many in several colours. Wants barcodes scanned at the till, stock that shows what the other branch still has, transfers between the two shops, suppliers and reorders in the same back office, vouchers that work in both branches, and the month's sales handed to the tax adviser without a USB stick.
- **The Tax Adviser** (v1.0): Looks after the books of sixty restaurants, bakeries and shops and has sat in on more than one unannounced Kassennachschau. Wants the TSE named with its certificate, a DSFinV-K export that opens in the auditor's software, the § 146a registration done, a procedure documentation that exists before it is asked for, a DATEV export with the right revenue accounts, and ten years of records still readable after the client changes tills.
- **The Hospitality Operations Manager** (v1.0): Runs operations for a group of eight restaurants in three cities with two hundred staff. Wants one menu and price list pushed to every site with local exceptions, staff rights that stop a waiter voiding his own bills, reports that compare sites by the hour, and a works council and data protection officer who can sign off what the till records about employees and loyalty guests, and where it is hosted.
- **The Fee-Conscious Merchant** (v1.0): Sells ice cream from a shop in spring and summer and from a market stall at Christmas, mostly in amounts under five euros, and more of them by card every year. Wants the fee per girocard and credit card payment on the price page, a terminal he can choose rather than the one the till insists on, hardware that runs off a battery, no monthly fee in the closed months, and the real cost of "free".
- **The Skeptic** (v1.0): Has seen a "free" till paid for twice over in card fees, printers that work with one vendor's software only, a TSE charged by the year on top of the licence, and a cancelled contract that left ten years of fiscal journals behind a login. Reads "100 % finanzamtkonform" with no TSE provider named and "DATEV-ready" with no export format — and asks what leaving would cost.

## European sovereignty — proven facts

No sovereignty finding yet.

## Key facts

Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources).

**Integrations**
- Direct purchase requirement: Full integration only when terminal purchased directly from orderbird [S3]

**Legal**
- Address: Berlin · Ritterstraße 12 · D-10969 [S6]
- Address: Ritterstraße 12, D-10969 Berlin [S8]
- Company address: 10969 · Berlin · Ritterstraße 12 · orderbird GmbH [S5]
- Company customers: restaurants, cafés, bars, clubs, ice cream parlors, beer gardens · 17000 [S8]
- Company facts: 2011 · 120 [S7]
- Company founding: orderbird GmbH · 2011 · Jakob Schreyer · Bastian Schmidtke · Patrick Brienen-Lucius · Artur Hasselbach · >130 [S5]
- Company name: Berlin · orderbird GmbH · Ritterstraße 12 [S2]
- Company name: orderbird GmbH [S6]
- Customer count: hospitality POS, Europe · 17000 [S7]
- Entity: Ritterstraße 12, D-10969 Berlin · orderbird GmbH [S1]
- Entity: Ritterstraße 12, D-10969 Berlin · orderbird GmbH [S4]
- Entity: orderbird GmbH · Ritterstraße 12, D-10969 Berlin [S7]
- Entity: orderbird GmbH · Ritterstraße 12, D-10969 Berlin [S10]
- Founded and employees: 2011 · 120 [S1]
- Founding: 2011 · Jakob Schreyer · Bastian Schmidtke · Patrick Brienen-Lucius · Artur Hasselbach · >130 [S2]
- Founding: 2011 · Jakob Schreyer · Bastian Schmidtke · Patrick Brienen-Lucius · Artur Hasselbach · 130 [S8]
- Founding: Jakob Schreyer · Bastian Schmidtke · Patrick Brienen-Lucius · Artur Hasselbach · 2011 · 130 [S10]

**Pricing**
- Online tse annual price: alle kompatiblen Geräte im Account ohne Mehrkosten · 199 · 59 [S5]

**Product**
- Acquiring partner: Nexi Deutschland handles card payment issues (contact partner for PIN setting) [S3]
- CSV reports: yes [S10]
- Customer count: Gastronomie in Europa · >17000 [S2]
- Customer count: 17000 [S4]
- Customer count: hospitality POS in Europe · 17000 [S6]
- Customer count: >17000 · Restaurants · Cafés · Bars · Clubs · Eisdielen · Biergärten [S5]
- Customer count: gastronomy POS in Europe · 17000 [S9]
- Datev default skr: SKR 03 · yes [S9]
- Datev link: yes [S10]
- Datev template for tax advisor: yes [S9]
- Floor plan area colors: yes [S7]
- Floor plan areas limit: 5 · 15x15 [S7]
- Floor plan default grid: 15x15 · 5x5 [S7]
- Floor plan device requirement: yes [S7]
- Floor plan status colors: white · blue [S7]
- Floor plan table shapes: tables can be resized, rounded, and arranged in shapes like round, L-shaped, U-shaped, long rows [S7]
- Founded: 2011 · 120 [S4]
- Founded and employees: 2011 · 120 [S6]
- Gdpdu export: GDPdU/GoBD export · yes · MY orderbird > Datenexporte > GDPdU > GDPdU Export erstellen [S10]
- Gdpdu export contents: zip archive · Journaldaten · Stornierungen · Rechnungen · Bestellungen · Abgerechnete Positionen · Bezahlungen · Steuern [S10]
- Gdpdu export process: yes · yes · yes · yes [S10]
- Journal analysis use: Export can be used to analyze journal data in more detail than in the app, e.g. how often each waiter cancels, rebooks, or deletes booked items [S10]
- Mobile pos mini: mobile POS orderbird MINI, also for service providers, retail and trades [S9]
- Mobile pos name: orderbird MINI is the mobile POS for service providers, retailers, mobile hospitality and crafts [S4]
- Multi device use: yes [S3]
- Online tse certified: yes · 7.4.1 [S5]
- Pay terminal plus exclusive integration: Full integration only when Pay Terminal Plus purchased directly from orderbird [S4]
- Pin on terminal: no [S3]
- Qr code materials ordering: yes · yes [S8]
- Qr code table feature: Tutorial on creating QR codes for tables so guests can access the digital menu [S8]
- Receipt roll 55g: 30 · 55 [S1]
- Receipt roll 75g: 30 · 80 m x 12 mm x 80 mm · Thermal paper · 75 [S1]
- Receipt roll ordering: Order via MY orderbird > Shop & Licenses [S1]
- Receipt rolls availability: orderbird or specialist retailer · yes [S1]
- Receipt rolls dimensions: 80 m x 12 mm x 80 mm [S2]
- Receipt rolls paper type: Thermopapier [S2]
- Receipt rolls purchase: yes · yes [S2]
- Receipt rolls variants: 55 g - 30 rolls · 75 g - 30 rolls [S2]
- Resale allowed: yes · yes [S3]
- Shift edit restrictions: move · resize · create_tables · rename_tables [S7]
- Tax rates check: Check tax rates in the menu before DATEV setup [S9]
- Tse activation via my orderbird: MY orderbird [S5]
- Tse connection via apple devices only: Apple-Geräte [S5]
- Tse device binding: yes [S5]
- Tse email fixed: no [S5]
- Tse only compatible devices: nach Aktivierung nur kompatible Geräte (App-Version 7.4.1+) nutzbar [S5]
- Tse privacy policy acknowledgement: yes [S5]
- Tse receipt order start version: order start time printed above QR code on all receipts · 7.6.0 [S6]
- Tse receipt qr purpose: QR code contains all key information required for tax audits in compact format [S6]
- Tse requires closed shift: yes [S5]
- Tse signed receipt qr: Once the Online TSE is activated, orderbird POS prints signed receipts including a QR code [S6]
- Tse status check in app: Fragezeichen auf Startseite der App zeigt „TSE aktiv“ [S5]
- Tse tax number required: drei Pakete mit Schrägstrichen · 10-11 [S5]
- Tse text printing unsupported: no · 7.4 [S6]
- Xs table plan: 10 · list [S7]

**Support**
- Hotline phone: 030 208 983 098 [S3]
- Hours: closed (except emergency support) · closed (except emergency support) · 09:00-18:00 [S2]
- Hours: closed except emergency support · 09:00-18:00 [S3]
- Hours: closed except emergency support · closed except emergency support · 09:00-18:00 [S4]
- Hours: closed except emergency support · 09:00-18:00 · yes [S8]
- Hours: closed except emergency support · 09:00-18:00 [S7]
- Hours: 09:00-18:00 · 09:00-18:00 · geschlossen (außer Notfall-Support) · 09:00-18:00 · geschlossen (außer Notfall-Support) · 09:00-18:00 · 09:00-18:00 [S5]
- Hours: closed except emergency support · closed except emergency support · 09:00-18:00 [S10]
- Nexi phone: 069 79224060 · Nexi Deutschland [S3]
- Opening hours: 09:00 - 18:00 · emergency support only [S1]
- Opening hours: closed except emergency support · closed except emergency support · 09:00-18:00 [S6]
- Ordering channel: Order via MY orderbird > Shop & Lizenzen [S2]

## Questions

### Is orderbird POS European?

Not determined: the vendor’s pages as captured do not say where orderbird POS is based.

### Where does orderbird POS store data?

Not stated on the vendor’s pages as of 3 Nov 2026.

### Does orderbird POS have a free plan?

Not stated on the vendor’s pages as of 3 Nov 2026.

### What are the best alternatives to orderbird POS?

As of 3 Nov 2026, the panel rates [ready2order (3.5/5)](https://whats-best.ai/software/pos/ready2order), [Square (3/5)](https://whats-best.ai/software/pos/square) and [Gastronovi (3/5)](https://whats-best.ai/software/pos/gastronovi) highest among the other 18 POS & Checkout Systems products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [ready2order](https://whats-best.ai/software/pos/ready2order) (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [orderbird POS alternatives](https://whats-best.ai/software/pos/orderbird-pos/alternatives).

## What this page leaves out

- We found no public information on compliance on the pages we read (support.orderbird.com/en_US/printer-docket-bill-template/receipt-rolls-dimensions, support.orderbird.com/de_DE/drucker-bondruck-und-kassenbelegvorlagen/bonrollenformat, support.orderbird.com/de_DE/pay-terminal-plus/faq-pay-terminal-plus, support.orderbird.com/en_US/pay-terminal-plus/fully-integrated-card-payment-with-orderbird, support.orderbird.com/de_DE/kassensichv-2020-erste-schritte/kassensichv-online-tse-einrichten, support.orderbird.com/en_US/kassensichv-2020-first-steps/kassensichv-receipt-with-tse and 4 more). If the vendor publishes it somewhere else, send us the page.
- 4 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 2 legal facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 1 support fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.

## Sources

- [S1] Checkout, receipts & hardware — found from sitemap: https://support.orderbird.com/en_US/printer-docket-bill-template/receipt-rolls-dimensions (checked 2026-11-03)
- [S2] Checkout, receipts & hardware — found from sitemap: https://support.orderbird.com/de_DE/drucker-bondruck-und-kassenbelegvorlagen/bonrollenformat (checked 2026-11-03)
- [S3] Card payments & fees — found from sitemap: https://support.orderbird.com/de_DE/pay-terminal-plus/faq-pay-terminal-plus (checked 2026-11-03)
- [S4] Card payments & fees — found from sitemap: https://support.orderbird.com/en_US/pay-terminal-plus/fully-integrated-card-payment-with-orderbird (checked 2026-11-03)
- [S5] Fiscal compliance (TSE, DSFinV-K, RKSV) — found from sitemap: https://support.orderbird.com/de_DE/kassensichv-2020-erste-schritte/kassensichv-online-tse-einrichten (checked 2026-11-03)
- [S6] Fiscal compliance (TSE, DSFinV-K, RKSV) — found from sitemap: https://support.orderbird.com/en_US/kassensichv-2020-first-steps/kassensichv-receipt-with-tse (checked 2026-11-03)
- [S7] Inventory, tables, staff & locations — found from sitemap: https://support.orderbird.com/en_US/tables-and-floor-plan/floor-plan (checked 2026-11-03)
- [S8] Inventory, tables, staff & locations — found from sitemap: https://support.orderbird.com/de_DE/bestellsystem/erstelle-qr-codes-fur-deine-tische (checked 2026-11-03)
- [S9] Accounting handoff, DATEV & data export — found from sitemap: https://support.orderbird.com/de_DE/datev-export/datev-export-einstellen (checked 2026-11-03)
- [S10] Accounting handoff, DATEV & data export — found from sitemap: https://support.orderbird.com/de_DE/daten-exporte/gdpdu-gobd-export-erstellen (checked 2026-11-03)

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Cite as: whats-best.ai, "orderbird POS — POS & Checkout Systems", AI panel analysis, as of 2026-11-04. https://whats-best.ai/software/pos/orderbird-pos

Corrections: https://whats-best.ai/correct/1471?target=page