# Tillhub — POS & Checkout Systems

Tillhub by UTill Commerce GmbH holds a panel rating of 2.5/5 from 6 AI judges (category median 2.5/5), as of 2026-10-30. Provenance: EU origin, foreign-owned; sovereignty: not determined.

- Vendor: UTill Commerce GmbH (https://www.tillhub.de/)
- Category: [POS & Checkout Systems](https://whats-best.ai/software/pos.md)
- Provenance (editorial classification): EU origin, foreign-owned
- Canonical page: https://whats-best.ai/software/pos/tillhub
- Alternatives: https://whats-best.ai/software/pos/tillhub/alternatives ([markdown](https://whats-best.ai/software/pos/tillhub/alternatives.md))
- Data as of: 2026-11-04 · evaluated 2026-10-30 · oldest source captured 2026-10-29

**AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology

## At a glance

- Vendor: UTill Commerce GmbH
- Headquarters: Not stated on the vendor’s pages as of 29 Oct 2026
- Data hosting: Default not stated; pages mention Germany [S11]
- Free plan: Not stated on the vendor’s pages as of 29 Oct 2026

## The panel's verdict

Tillhub is a cloud POS from UTill Commerce GmbH of Hamburg for retail, gastronomy and services, judged on captured vendor pages. It is strongest at operations and locations, which documents central multi-branch stock with supplier management, price books by time or location and over sixty live statistics, and at checkout and hardware, with an iOS till on the iPad and the Android POS Go combining scanner, receipt printer and card reader. It is weakest at payments and fees and accounting and portability, which sit at 4, and at pricing transparency: beyond "POS Go ab 30 € pro Monat inklusive TSE" and "iPad Kassen ab 69 € pro Monat" we found no public prices for hardware, setup or support plans, and card fees appear only as "Günstige Transaktions- und Grundgebühren". Judges differ by at most one point per criterion — fiscal compliance and sovereignty span 5-6 — with no substantive disagreement computed. Storage is stated immutable on two redundant servers in Germany; the vendor joined Unzer in 2022, whose majority owner is the US private-equity firm KKR.

**Speaks for it:**
- Operations and locations covers central multi-branch stock with supplier management, digital stocktakes and price books that switch by time period or location.
- Checkout and hardware documents two device families: an iOS till app on the Apple iPad and the Android POS Go with scanner, receipt printer and card reader built in.
- Fiscal compliance documents a BSI-certified cloud TSE from fiskaly with automatic receipt signing, ten-year cloud archiving and a one-click export for tax auditors.
- A DATEV-conformant handover to the tax adviser monthly or quarterly is published, beside CSV, Excel and PDF exports of sales, stock and staff reports.
- Gastronomy tools are named — table plans, reservations, wireless ordering, tips and the Orderpro mobile waiter system — plus live dashboards across branches from any browser.

**Held against it:**
- Payments and fees (4): the only fee statement is 'Günstige Transaktions- und Grundgebühren', and we found no public information on figures per card type, payout timing or terminal costs.
- Pricing transparency: two starting prices are public, and we found no public prices for hardware, setup, support plans, extra tills or locations, or a minimum term.
- Accounting and portability (4): we found no public information on a documented API or webhooks, or on a full export of articles, customers and fiscal journals after a contract ends.
- Fiscal compliance: we found no public information naming the DSFinV-K export, a procedure documentation template, help with section 146a registration, or fiscal rules beyond Germany.
- Sovereignty: we found no public information on the hosting infrastructure provider or a published data processing agreement, and the privacy policy names US analytics providers Hubspot and Doubleclick by Google.

**Best for:**
- You run two or more retail or hospitality branches and want central stock, per-branch price books and live cross-branch statistics in one system.
- You need German fiscal basics handled — BSI-certified cloud TSE, automatic receipt signing, ten-year archiving — with a monthly or quarterly DATEV handover to your tax adviser.
- You sell mobile — pop-ups, market stalls, on the sales floor — and want one device combining till, card reader, scanner and receipt printer (POS Go, Wi-Fi and 4G).
- You run a café or restaurant and need table plans, wireless ordering, tips and reservations at the till.

**Avoid if:**
- You must compute your card-taking costs and full annual price before signing — the pricing page gives two starting prices and calls the transaction and base fees 'günstige' with no figures.
- You take card payments through your own acquirer or terminal — the captured pages describe only Unzer terminals connecting to the till.
- Your accounting stack needs a documented API or webhooks — we found no public documentation of either.

## Scores by judge and criterion

Scores out of 5, each judge scoring independently against the published rubric (v1). "n/r" = not rated: the vendor publishes no price, or the judge found no public information on that criterion.

| Criterion | The Café Owner | The Retail Shop Owner | The Tax Adviser | The Hospitality Operations Manager | The Fee-Conscious Merchant | The Skeptic |
| --- | --- | --- | --- | --- | --- | --- |
| Checkout, receipts & hardware | 3.5/5 | 3/5 | 3.5/5 | 3/5 | 3/5 | 3/5 |
| Card payments & fees | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 |
| Fiscal compliance (TSE, DSFinV-K, RKSV) | 3/5 | 3/5 | 3/5 | 2.5/5 | 2.5/5 | 3/5 |
| Inventory, tables, staff & locations | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3/5 | 3.5/5 |
| Accounting handoff, DATEV & data export | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 |
| European sovereignty | 3/5 | 3/5 | 3/5 | 2.5/5 | 3/5 | 3/5 |
| Pricing transparency | 2.5/5 | 2/5 | 2.5/5 | 2/5 | 2/5 | 2/5 |
| **Weighted verdict** | **3/5** | **3/5** | **2.5/5** | **2.5/5** | **2.5/5** | **2.5/5** |

### The judges

- **The Café Owner** (v1.0): Runs a café with twelve tables, a counter and a terrace in summer, and closes the till herself at eleven at night. Wants an iPad till the student staff learn in one shift, orders that reach the kitchen printer, split bills and tips without arithmetic, a till that keeps selling when the Wi-Fi drops, a TSE she does not have to think about, and a monthly cost she can still read in the second year.
- **The Retail Shop Owner** (v1.0): Owns a stationery and gift shop with a second branch across town and about four thousand articles, many in several colours. Wants barcodes scanned at the till, stock that shows what the other branch still has, transfers between the two shops, suppliers and reorders in the same back office, vouchers that work in both branches, and the month's sales handed to the tax adviser without a USB stick.
- **The Tax Adviser** (v1.0): Looks after the books of sixty restaurants, bakeries and shops and has sat in on more than one unannounced Kassennachschau. Wants the TSE named with its certificate, a DSFinV-K export that opens in the auditor's software, the § 146a registration done, a procedure documentation that exists before it is asked for, a DATEV export with the right revenue accounts, and ten years of records still readable after the client changes tills.
- **The Hospitality Operations Manager** (v1.0): Runs operations for a group of eight restaurants in three cities with two hundred staff. Wants one menu and price list pushed to every site with local exceptions, staff rights that stop a waiter voiding his own bills, reports that compare sites by the hour, and a works council and data protection officer who can sign off what the till records about employees and loyalty guests, and where it is hosted.
- **The Fee-Conscious Merchant** (v1.0): Sells ice cream from a shop in spring and summer and from a market stall at Christmas, mostly in amounts under five euros, and more of them by card every year. Wants the fee per girocard and credit card payment on the price page, a terminal he can choose rather than the one the till insists on, hardware that runs off a battery, no monthly fee in the closed months, and the real cost of "free".
- **The Skeptic** (v1.0): Has seen a "free" till paid for twice over in card fees, printers that work with one vendor's software only, a TSE charged by the year on top of the licence, and a cancelled contract that left ten years of fiscal journals behind a login. Reads "100 % finanzamtkonform" with no TSE provider named and "DATEV-ready" with no export format — and asks what leaving would cost.

## European sovereignty — proven facts

Built only from facts on the vendor's own pages; a dimension we could not prove is left open, never scored as zero. Headline: not determined.

| Dimension | Finding | Points | Source |
|---|---|---|---|
| Legal entity | Not determined | — | — |
| Hosting location | Not determined | — | — |
| Hosting options | Not determined | — | — |
| Open source | Not determined | — | — |
| Data processing agreement | Not determined | — | — |
| Transfer impact assessment | Not determined | — | — |

## Key facts

Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources).

**Compliance**
- Datev audit: yes · yes [S10]
- GDPR encryption: yes · yes [S8]
- Gobd: yes · yes [S10]
- Gobd gdpdu: yes · yes [S1]
- Gobd gdpu: yes · yes · yes [S3]
- Gobd tse: yes · yes [S8]
- Independent audit: yes [S8]
- ISO 27001 certified claim: Software developed under a fully ISO/IEC 27001 certified process [S8]
- ISO 27001 development: yes [S8]
- Iso27011: yes · ISO-27011 [S4]
- Iso27011: ISO-27011 [S3]
- Iso27011 claim: ISO-27011 Zertifizierung [S6]
- ISO 27011: ISO-27011 certification listed among products/offerings [S5]
- ISO certification mentioned: ISO-27011 certification listed as a product/link [S2]
- Kassensichv conform: yes [S2]
- Receipt obligation since: 2020-01 [S2]
- Regular audits: yes [S8]
- Ssl encryption: yes [S7]
- Tse: TSE wird in einer FAQ behandelt (Antwort auf der Seite nicht ausgeklappt) [S3]
- Tse deadline: 2021-04-01 · 2023-01-01 [S2]
- Tse fiskaly BSI: Cloud-TSE · fiskaly · yes [S2]

**Data**
- Minimization retention: personal data stored only as long as necessary or legally required; blocked or deleted when purpose ends [S7]
- Receipt archiving: 10 · yes [S10]
- Retention cookies: 2 years · end of session, at latest after 7 days [S7]

**Hosting**
- Data residency: Germany · yes [S11]
- Germany: yes · DE · yes · 2 [S10]
- Region: Deutschland [S3]

**Integrations**
- Data export: CSV · Excel · PDF · yes [S10]
- Datev: monthly · quarterly · yes [S10]
- Datev export: yes [S11]
- Hardware: Bondrucker · Barcode-Scanner · Customer Facing Displays · iPad Ständer · Kartenterminals [S3]
- Tillhub compatibility: yes [S4]

**Legal**
- Address: Hamburg · Georgsplatz 1 · 20099 [S6]
- Commercial register: Amtsgericht Hamburg · HRB 97310 [S6]
- Content responsible: Oliver Mickler · Pascal Beij [S6]
- Entity name: UTill Commerce GmbH (ehemals Tillhub GmbH) [S6]
- GDPR applicable: processing complies with EU GDPR and German Telemediengesetz [S7]
- Legal entity: UTill Commerce GmbH · Georgsplatz 1, 20099 Hamburg · Tillhub GmbH [S7]
- Unzer group membership: 2022 [S4]
- VAT id: DE248659656 [S6]

**Pricing**
- Free demo: free [S1]
- Ipad pos price: month · iPad Kassensystem · EUR · 69 [S5]
- Pos go price: month · POS Go · EUR · 30 · yes [S5]

**Product**
- Accounting: yes · yes [S10]
- Additional products: listed additional products including BNPL and online payments [S1]
- Additional products: iPad Kassensystem · POS Kassensystem · Scannerkasse · ISO-27011 Zertifizierung · Kassensoftware · Touchkasse · TSE Kasse · Buy Now Pay Later · Onlinezahlungen [S6]
- All in one: Kasse · Bestandsverwaltung · Statistiken [S11]
- Analytics comparisons: yes · yes · yes [S10]
- Article management: Artikelnummern · Warengruppen · Beschreibungen · Preise · Bilder [S3]
- Article reservation: yes [S3]
- Automatic receipt signing: Receipts are automatically signed and archived via TSE implementation [S2]
- Automatic updates: yes [S11]
- Barcode scanner: yes [S10]
- Cloud pos: Cloud POS combining hardware, software and payment [S1]
- Cloud sync: yes [S3]
- Customer account: Password-protected customer account with stored master data, order history, address, bank details and newsletter management [S7]
- Customer count: 9000 [S1]
- Customer display: yes · yes [S10]
- Customer display ads: yes [S10]
- Customer display customization: yes · yes [S10]
- Customer management: yes · yes · yes · yes [S10]
- Dashboard access: yes [S3]
- Dashboard multi location: Systems combinable and managed via dashboard from anywhere [S1]
- Dashboard transactions: UnzerOne · yes [S4]
- Datev export: yes · yes [S3]
- Demo: yes [S3]
- Digital receipts: yes · yes [S10]
- Discount pricing: yes [S10]
- Employee management: yes · yes [S3]
- Employee management: yes · yes · yes · yes [S10]
- Encryption from start: yes [S8]
- Enterprise: Enterprise offering for chains, franchise and wholesale [S1]
- Feature count: 40+ Funktionen für Einzelhandel [S10]
- Fiscal requirements: GoBD · KassenSichV · TSE [S11]
- Free demo: yes · 15 [S11]
- Gastro features: Funkbonierung · Trinkgeldfunktion · Tischreservierung · Tischplan [S11]
- Gastronomy features: yes · yes · Orderpro [S1]
- Gift cards: yes [S10]
- Go bd ISO certification: yes [S10]
- Gobd conformity: yes · yes · 100 [S11]
- Guide link: yes [S11]
- Happy hour: yes [S10]
- Hardware integration: iPad stand · barcode scanner · card readers · customer display [S10]
- Industries: listed industries for POS solutions [S1]
- Industries: Einzelhandel · Floristik · Kosmetik · Friseur · Gastronomie · Imbiss · Juwelier · Café und Bar · Dampfshops · Kiosk · Kleinbetriebe · Events · Entsorgungswirtschaft · Vereine [S6]
- Industries: Gastronomie · Einzelhandel · Dienstleistung [S11]
- Industries: retail · floristry · cosmetics · kiosk · bakery · vape shops · supermarket · hairdresser · gastronomy · jeweler · masseurs [S10]
- Industry solutions listed: Einzelhandel · Floristik · Kosmetik · Friseur · Gastronomie · Imbiss · Juwelier · Café und Bar · Dampfshops · Kiosk · Kleinbetriebe · Events · Entsorgungswirtschaft · Vereine [S2]
- Industry verticals: 14 industry solutions listed: Einzelhandel, Floristik, Kosmetik, Friseur, Gastronomie, Imbiss, Juwelier, Café und Bar, Dampfshops, Kiosk, Kleinbetriebe, Events, Entsorgungswirtschaft, Vereine [S5]
- Inventory management: yes [S3]
- Mobile pos: yes [S10]
- Multi location: yes [S3]
- Multi store inventory: yes · yes · yes [S10]
- Offline mode: yes · yes [S3]
- Offline mode: yes · yes [S10]
- Online booking: yes [S11]
- Payment methods: cash · EC debit card · credit card · contactless · Apple Pay · Google Pay [S4]
- Payment methods: Bargeld · Kreditkarten · EC-Karten · Mobile pay [S3]
- Payment methods: Bar · EC · Kreditkarte · mobil [S11]
- Payment methods: yes · yes · yes · yes · yes · yes [S10]
- Payment options: Buy Now Pay Later and online payments offered [S5]
- Platform: Apple iPad · iOS [S3]
- Pos 2028 mandate: 2028-01-01 · 12000 · 100000 [S11]
- Pos flexibility: yes · yes [S3]
- Pos go: Wi-Fi · 4G · yes · yes · yes [S1]
- Pos go device: Android · POS Go · cloud POS · Tillhub POS · card terminal · barcode scanner · receipt printer [S4]
- Pos go pricing note: transaction fee and base fee, described as low, no numbers given [S4]
- Preinstalled software: yes [S3]
- Price books: yes · yes · yes [S3]
- Realtime dashboard: iPad · Mac · PC · Smartphone · yes [S10]
- Receipt delivery channels: yes · yes · yes [S2]
- Receipt output: yes · yes [S3]
- Regular updates: yes · yes [S4]
- Remote access: yes · yes [S10]
- Returns storno: yes · yes [S10]
- Risk based development: Security risks identified and excluded before code is written [S8]
- Sales statistics: 60+ [S10]
- Scalability: yes [S11]
- Scalability: yes · yes [S10]
- Small business terminals: mobile · stationary [S4]
- Social plugins: Facebook · Twitter · Youtube · Pinterest · Instagram [S7]
- Target industries: Einzelhandel, Dienstleistung und Gastronomie [S2]
- Tax auditor export: Steuerprüfung · yes [S3]
- Tile sets: yes [S3]
- Tse certified: staatlich geprüft · yes [S11]
- Update process: Every update goes through audited ISO 27001 processes [S8]
- Z reports: yes · yes [S10]

**Subprocessors**
- Doubleclick: Doubleclick by Google · advertising, pseudonymous ID for ad relevance [S7]
- Hubspot: Hubspot · web analysis · EU-US Privacy Shield [S7]
- Wiredminds: wiredminds GmbH · visitor behavior analysis with pseudonymized usage profiles [S7]

**Support**
- Consultation: yes [S4]
- Demo: yes · 15 · yes [S10]
- Demo availability: Free non-binding live demo [S2]
- Help center: yes · yes [S11]
- Help center: yes · yes · yes [S10]
- Hours: 08:00-20:00 · 09:00-18:00 [S1]
- Hours: 09:00 - 18:00 · 08:00 - 20:00 [S3]
- Hours: 08:00-20:00 · 09:00-18:00 [S6]
- Hours: 08:00 - 20:00 · 09:00 - 18:00 [S5]
- Hours: 08:00-20:00 · 09:00-18:00 [S8]
- Newsletter double opt in: Double Opt-In [S7]
- Onboarding: yes [S10]
- Remote installation: yes [S10]
- Terminal support: yes [S4]

## Questions

### Is Tillhub European?

Partly. whats-best.ai classifies Tillhub as EU origin, foreign-owned.

### Where does Tillhub store data?

The default storage location for customer data is not stated on the vendor’s pages as of 29 Oct 2026. The vendor’s pages mention Germany as hosting location, per [the vendor’s page captured 29 Oct 2026](https://whats-best.ai/evidence/12904).

### Does Tillhub have a free plan?

Not stated on the vendor’s pages as of 29 Oct 2026.

### What are the best alternatives to Tillhub?

As of 3 Nov 2026, the panel rates [ready2order (3.5/5)](https://whats-best.ai/software/pos/ready2order), [Square (3/5)](https://whats-best.ai/software/pos/square) and [Gastronovi (3/5)](https://whats-best.ai/software/pos/gastronovi) highest among the other 18 POS & Checkout Systems products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [ready2order](https://whats-best.ai/software/pos/ready2order) (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [Tillhub alternatives](https://whats-best.ai/software/pos/tillhub/alternatives).

## Head-to-head

- [Tillhub vs Lightspeed Restaurant](https://whats-best.ai/compare/lightspeed-restaurant-vs-tillhub.md)

## What this page leaves out

- 16 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 8 legal facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 4 compliance facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 2 subprocessors facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 2 support facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 1 integrations fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 1 pricing fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 1 sovereignty dimension could not be confirmed on the vendor’s own pages and is shown as unknown.
- 6 of the readings below were written against an earlier fact sheet — a fact has been corrected, added or pulled since. Until the panel next runs on this product you are reading the older judgement.

## Sources

- [S1] Vendor homepage: https://www.tillhub.de/ (checked 2026-10-29)
- [S2] Features page (TSE): https://www.tillhub.de/tse-kasse/ (checked 2026-10-29)
- [S3] Features page (retail): https://www.tillhub.de/kassensysteme-einzelhandel/ (checked 2026-10-29)
- [S4] Features page (card terminals): https://www.tillhub.de/unzer-kartenterminals/ (checked 2026-10-29)
- [S5] Pricing page: https://www.tillhub.de/preise/ (checked 2026-10-29)
- [S6] Legal notice: https://www.tillhub.de/impressum/ (checked 2026-10-29)
- [S7] Privacy policy: https://www.tillhub.de/datenschutz/ (checked 2026-10-29)
- [S8] Security / trust page: https://www.tillhub.de/iso-27001-zertifizierung/ (checked 2026-10-29)
- [S9] Checkout, receipts & hardware — found from sitemap: https://www.tillhub.de/kassensystem/hardware/ (checked 2026-10-29)
- [S10] Checkout, receipts & hardware — found from sitemap: https://www.tillhub.de/kassensystem/funktionen/ (checked 2026-10-29)
- [S11] Fiscal compliance (TSE, DSFinV-K, RKSV) — found from sitemap: https://www.tillhub.de/gobd-kasse/ (checked 2026-10-29)

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Cite as: whats-best.ai, "Tillhub — POS & Checkout Systems", AI panel analysis, as of 2026-11-04. https://whats-best.ai/software/pos/tillhub

Corrections: https://whats-best.ai/correct/1191?target=page