# Billbee — Supply Chain & Logistics

Billbee by Billbee GmbH holds a panel rating of 2.5/5 from 6 AI judges (category median 3/5), as of 2026-10-28. Provenance: EU-Made; sovereignty: not determined.

- Vendor: Billbee GmbH (https://www.billbee.io)
- Category: [Supply Chain & Logistics](https://whats-best.ai/software/supply-chain.md)
- Provenance (editorial classification): EU-Made
- Canonical page: https://whats-best.ai/software/supply-chain/billbee
- Alternatives: https://whats-best.ai/software/supply-chain/billbee/alternatives ([markdown](https://whats-best.ai/software/supply-chain/billbee/alternatives.md))
- Data as of: 2026-10-29 · evaluated 2026-10-28 · oldest source captured 2026-10-26

**AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology

## At a glance

- Vendor: Billbee GmbH
- Headquarters: Not stated on the vendor’s pages as of 26 Oct 2026
- Data hosting: Not stated on the vendor’s pages as of 26 Oct 2026
- Free plan: Not stated on the vendor’s pages as of 26 Oct 2026

## The panel's verdict

Billbee is cloud order, stock and shipping software for multichannel sellers from Billbee GmbH, Twistetal, Germany. The bench's highest scores go to integration and automation at 6-7 and sovereignty at 6-7: over 150 connectors across shops, marketplaces, payment, shipping and accounting, a public API, DATEV export by CSV file or direct Buchungsdatenservice, and if-then rules automating invoices, labels and tracking feedback; sovereignty rests on German substantive law, an Article 28 GDPR data processing agreement, Hetzner servers in Nürnberg on 100 per cent green electricity, and named subprocessors including US providers Mixpanel, Segment and Webflow, with the EU-US Data Privacy Framework invoked for Webflow. Inventory control sits at 5-6 on real-time cross-channel stock synchronisation and reorder suggestions; shipping and returns at 4-5 on parcel labels, automatic tracking and carrier-integrated returns. Weakest are freight and transport at 0-1 — the captured pages document parcel carriers only — and pricing transparency at 3-5: tiers are open, Starter up to 200 orders and Growth from 200 orders, but no euro figure appears for any plan. Warehouse operations holds at 4. No significant disagreement was recorded.

**Speaks for it:**
- Over 150 connectors across shops, marketplaces, payment, shipping and accounting, with a public API and DATEV export by CSV file or direct Buchungsdatenservice — integration and automation scores 6-7.
- Real-time stock synchronisation across every connected shop and marketplace to prevent overselling, with storage locations, minimum and target levels and automatic reorder suggestions — inventory control scores 5-6.
- Parcel labels for DHL, DPD, Hermes and more created in the tool, with tracking sent automatically to customers and platforms and cancellation invoices triggered by rule on return — shipping and returns scores 4-5.
- German substantive law, an Article 28 GDPR data processing agreement, servers in the Hetzner data centre park in Nürnberg on 100 per cent green electricity, and subprocessors named with addresses — sovereignty scores 6-7.
- Open plan mechanics — Starter up to 200 orders, Growth from 200 orders, unlimited users, all functions and interfaces included, monthly cancellation, 30-day trial without payment details.

**Held against it:**
- Freight and transport scores sit at 0-1 — the captured pages document parcel carriers only, with no public information on pallet, groupage or truckload booking, CMR documents or per-shipment emissions.
- Pricing transparency scores range from 3 to 5 because no euro figure for any plan appears in the captured pricing pages, and per-order or label fees are not shown.
- We found no public information on movement history booked with reason and user, batches, serial numbers, expiry dates or stocktaking, so the stock figure falls short of an audit-proof ledger.
- We found no public information on goods receipt against purchase orders, route-sorted picking or scanner-confirmed picks, and the terms state the application is not optimised for mobile devices — warehouse operations holds at 4.
- We found no public information on webhooks, EDI, documented API rate limits or versioning, or on using own carrier contracts instead of vendor-bought labels.

**Best for:**
- You sell across several shops and marketplaces — Amazon, eBay, Etsy, OTTO Market, Kaufland, Shopify, WooCommerce — and need real-time stock synchronisation to prevent overselling.
- You ship parcels with DHL, DPD, Hermes or GLS and want labels, automatic tracking feedback to platforms and rule-based cancellation invoices from one tool.
- You keep books in DATEV and want export as a CSV file for your tax advisor or a direct Buchungsdatenservice transfer.
- You want a vendor under German law with an Article 28 data processing agreement and servers named in Nürnberg.

**Avoid if:**
- You ship pallets, groupage or full truckloads and need freight booking or CMR documents — the captured shipping pages document parcel carriers only.
- Your team works on mobile devices on the warehouse floor — the terms state the application is not optimised for mobile devices.
- Your picking process needs scanner-confirmed picks and goods receipt against purchase orders — the documented scanning retrieves the order at the shipping station.
- You rely on return labels as standard — the vendor notes these are an additional service of the carrier, with Billbee generating the return slip itself.

## Scores by judge and criterion

Scores out of 5, each judge scoring independently against the published rubric (v1). "n/r" = not rated: the vendor publishes no price, or the judge found no public information on that criterion.

| Criterion | The E-Commerce Operations Lead | The Warehouse Manager | The Transport Planner | The Fulfilment Provider | The IT & Integration Lead | The Skeptic |
| --- | --- | --- | --- | --- | --- | --- |
| Inventory & stock control | 3/5 | 2.5/5 | 2.5/5 | 2.5/5 | 3/5 | 2.5/5 |
| Warehouse operations: receiving, picking & packing | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 |
| Multi-carrier shipping & returns | 2.5/5 | 2.5/5 | 2.5/5 | 2.5/5 | 2.5/5 | 2/5 |
| Freight & transport management | n/r | n/r | 0/5 | 0.5/5 | n/r | 0.5/5 |
| Integrations, automation & exit | 3.5/5 | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 |
| European sovereignty | 3.5/5 | 3.5/5 | 3.5/5 | 3/5 | 3.5/5 | 3.5/5 |
| Pricing transparency | 2/5 | 1.5/5 | 2/5 | 2.5/5 | 2/5 | 1.5/5 |
| **Weighted verdict** | **2.5/5** | **2.5/5** | **2/5** | **2.5/5** | **3/5** | **2.5/5** |

### The judges

- **The E-Commerce Operations Lead** (v1.0): Ships three hundred parcels a day from a shop, two marketplaces and a wholesale channel. Wants stock that is right on every channel so nothing is oversold, labels for four carriers printed in one batch, customs papers for Switzerland without retyping, and a returns portal that stops the support inbox filling up every January.
- **The Warehouse Manager** (v1.0): Runs two shifts in a four-thousand-square-metre warehouse with temps who start on Monday. Wants goods receipt against the purchase order, bin locations and scanner-guided picks a new hire gets right on day one, batch and best-before dates that are actually tracked, and pick and error rates per shift instead of a feeling.
- **The Transport Planner** (v1.0): Books forty pallets and three part loads a week for a machinery wholesaler, mostly by e-mail and phone. Wants quotes from several forwarders compared in one place, the agreed rates stored so invoices can be checked against them, eCMR instead of paper, and a CO2 figure per shipment the sustainability report can cite.
- **The Fulfilment Provider** (v1.0): Runs a 3PL warehouse with twenty-two client brands, each on a different shop system. Wants one WMS that keeps every client's stock and orders apart, connects to whatever shop the next client brings, ships on the client's own carrier contracts or the house rates, and turns picks, storage and packaging into a client invoice.
- **The IT & Integration Lead** (v1.0): Owns the ERP, the shop and the DATEV export for a mid-sized manufacturer, and gets the call when an order does not arrive in the warehouse. Wants a documented API and webhooks, EDI for the two retail chains, connectors the vendor actually maintains, a processor list for the recipient addresses, and a full export the day the contract ends.
- **The Skeptic** (v1.0): Has seen a "WMS" that was a stock column in a shop plugin and a "free" shipping tool that made its money on every label. Reads "integrates with everything" as a logo wall, asks whether own carrier contracts are allowed on the cheap tier, what the per-order fee is past the allowance, and how the order history leaves with you.

## European sovereignty — proven facts

Built only from facts on the vendor's own pages; a dimension we could not prove is left open, never scored as zero. Headline: not determined.

| Dimension | Finding | Points | Source |
|---|---|---|---|
| Legal entity | Not determined | — | — |
| Ownership | Not determined | — | — |
| Data residency | Not determined | — | — |
| Subprocessors | Not determined | — | — |

## Key facts

Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources).

**Compliance**
- AVV: yes [S2]
- Doc valid since: September 2026 [S7]
- DPA: yes [S6]
- DPA available: yes [S1]
- DPA linkedin: LinkedIn · yes [S7]
- German data protection: Germany [S6]
- Password policy: uppercase · lowercase · digit · special character · 12 [S6]
- Privacy contact: privacy@billbee.io [S7]
- US dpf: EU-US Data Privacy Framework, 10 July 2023, Art. 45 GDPR [S7]

**Data**
- Change notice period weeks: 6 · 2 [S6]
- Deletion after termination: termination by provider · 3 [S6]

**Hosting**
- Cloud: yes · yes [S2]
- Provider: Nürnberg · Hetzner · 100 [S2]
- Website provider: Hosting der Internetpräsenz · Webflow, Inc. [S7]
- Website transfer US: EU-US Data Privacy Framework adequacy decision of 10.07.2023 · USA [S7]

**Integrations**
- API: yes [S14]
- Categories: Online Stores · Marketplaces · Shipping · Payment · Accounting · More [S14]
- Count: over 150 integrations [S2]
- Count: 150 [S8]
- Count 150 plus: 150 [S14]
- Data export: yes [S6]
- Datev: yes [S1]
- Datev: yes [S12]
- Datev buchungsdatenservice: Beraternummer · Mandantennummer · Erlöse · Rechnungsdokumente · yes [S15]
- Datev CSV export config: Erlöskonten · Debitorenkonten · Belegdatum · yes [S15]
- Datev CSV purpose: DATEV file for import into DATEV or sharing with tax advisor [S15]
- Datev export: yes [S2]
- Datev export methods: DATEV export via CSV file or direct DATEV Buchungsdatenservice interface [S15]
- Gambio: yes [S14]
- Jimdo: email · yes [S14]
- Marketplaces: Amazon · Shopify · eBay [S2]
- Named partners: Shopify · WooCommerce · ePages · PayPal · Stripe · Klarna · DHL · Deutsche Post · Hermes · DATEV · Lexware Office · Amazon · eBay · Avocadostore [S14]
- Sales channels: yes [S10]
- Scope: shops · marketplaces · accounting · shipping providers [S6]
- Shopify: yes [S14]
- Shopware: 5 · 6 · yes [S14]
- Supported platforms: Shopify · WooCommerce · Shopware · Gambio · Magento · Amazon · eBay · Etsy · OTTO Market · Kaufland [S8]
- Tech partners: yes [S14]
- Third party storage: Box.com · Dropbox · Google Drive · Onedrive [S6]
- Tiktok store: yes [S14]
- Woocommerce: yes [S14]

**Legal**
- Applicable law: German substantive law · yes [S6]
- Company: Billbee GmbH [S4]
- Content responsible: David Pohlmann [S5]
- Controller: Billbee GmbH · Arolser Str. 10, 34477 Twistetal [S7]
- DPA available: yes [S4]
- Entity: Billbee GmbH [S1]
- Entity: Billbee GmbH [S2]
- Entity: Billbee GmbH [S3]
- Entity: Billbee GmbH · Arolser Straße 10, 34477 Twistetal · Germany [S6]
- Entity: Billbee GmbH [S11]
- Entity: Billbee GmbH [S14]
- Joint controllers: customer-area processes · Billbee GmbH · comrce GmbH [S7]
- Jurisdiction: provider's registered office (for merchants/legal entities) [S6]
- Register: Twistetal · Amtsgericht Korbach · HRB 2482 [S5]
- Social media scope: LinkedIn · YouTube [S5]
- VAT id: DE298347963 [S5]

**Pricing**
- Billing monthly arrears threshold: monthly_arrears · 4.2 · yes [S6]
- Growth threshold: Growth · 200 [S4]
- No minimum term: no · yes [S4]
- Payment method: SEPA direct debit · 6th of following month or next business day [S6]
- Price reference: https://www.billbee.io/preis [S6]
- Starter threshold: Starter · 200 [S4]
- Termination notice: 1 business day · yes · 4 weeks to end of month [S6]
- Trial 30 days: 30 [S14]
- Trial duration days: 30 · yes [S6]
- Trial full features: test data only; no production data allowed during trial · yes [S6]
- Trial no credit card: yes · yes [S1]
- Unlimited users: unlimited [S4]
- Usage based: usage_based · none · yes [S2]
- Usage based: usage-based, all inclusive [S4]
- VAT: no [S6]

**Product**
- Amainvoice included: Amainvoice · Amazon accounting · 5000 [S4]
- Analytics retention: 2 · 14 [S7]
- Automated documents: Invoices, delivery notes and credit notes with custom layout, automated creation and sending [S8]
- Automatic stock sync: Automatic stock synchronisation across shop and marketplaces to prevent overselling [S8]
- Automation examples: yes · yes · yes · yes [S2]
- Barcode scanner keyboard emulation: yes · Barcode scanners emulate keyboard input anywhere keyboard entry is used [S11]
- Browser requirements: Google Chrome · Mozilla Firefox · Microsoft Edge · Apple Safari · last two major versions [S6]
- Cancellation invoices: yes · yes [S13]
- Cloud availability: 24/7 [S4]
- Cross channel inventory: yes [S1]
- CSV import: yes [S10]
- Data backup: yes · yes [S6]
- Description: order processing, article management and automation solution for sellers on one or more (online) channels [S6]
- Documents: invoices · delivery notes · yes · yes [S2]
- Free trial: yes · yes · no [S3]
- Free trial: risk-free trial offered · yes [S11]
- Free trial: 0 · yes [S15]
- Fulfillment network: yes [S2]
- Full features all plans: all · all [S4]
- Inventory sync: yes · yes [S2]
- Invoice automation: yes [S1]
- Invoice layout editor: Cancellation invoices customizable via layout editor with preview [S13]
- Invoicing module: footer nav lists Middleware, Warenwirtschaft, ERP, Rechnungen (invoices), Versand (shipping) [S6]
- Item labels: yes · articles must have an EAN on file [S11]
- Item labels warehouse picking: warehouse picking [S11]
- Middleware role: Billbee acts as middleware between warehouse, shops and marketplaces [S9]
- Multichannel integration: Central multichannel integration; automatic order import from channels like Amazon and eBay [S8]
- Onboarding: yes [S2]
- Order document barcodes: yes · invoices · delivery notes [S11]
- Order management: yes · yes [S2]
- Overselling prevention: yes [S10]
- Payment matching: Automatic payment matching against open orders, updating order status [S8]
- Pick lists: yes [S10]
- Reorder suggestions: yes · yes [S2]
- Replyco included: Replyco · e-commerce helpdesk · yes [S4]
- Reporting: revenue · orders · yes [S2]
- Return labels: Return labels generated via carrier integrations [S13]
- Return labels carrier dependency: return labels are an additional service of the carrier; Billbee generates return slips along with the shipping label [S13]
- Shipping labels: DHL · DPD · Hermes [S2]
- Shipping labels tracking: yes [S1]
- Shipping management: Shipping labels for DHL, DPD, Hermes and more, with tracking and tracking info forwarded to customers [S8]
- Shipping station barcode lookup: yes · Scanning delivery note barcode finds the order at the shipping station [S11]
- Stock levels: 1 · 2 · 3 [S10]
- Stock sync: yes [S10]
- Stock sync multichannel: Billbee automatically syncs stock across all connected sales channels to prevent overselling [S9]
- System requirements: 1920x1080 · no · 10 [S6]
- Tracking updates: yes [S2]
- Trial: 30 · free_trial · no [S2]
- Trial free: no · yes [S8]
- Trial no payment info: yes · no [S4]
- Type: Cloud-based multichannel software for online sellers [S1]
- User accounts: yes [S6]
- Ventoryone included: VentoryOne · warehouse & inventory management · yes [S4]
- Warehouse multi location: yes [S10]
- Workflows: if-then automation rules [S2]

**Subprocessors**
- Cookie consent: Usercentrics A/S (Cookiebot) · Cookie consent management [S7]
- Mixpanel: Mixpanel, Inc. · Produktanalysen / product analytics [S7]
- Segment: Segment.io Inc. · Nutzerverhaltensanalyse mit pseudonymen Nutzungsprofilen [S7]

**Support**
- Mail support: yes · email · yes [S4]
- Partner network: yes [S4]
- Partners: yes [S2]
- SLA: end of next business day · yes [S2]
- Trial: yes · yes · no [S12]

## Questions

### Is Billbee European?

Yes. whats-best.ai classifies Billbee as EU-Made.

### Where does Billbee store data?

Not stated on the vendor’s pages as of 26 Oct 2026.

### Does Billbee have a free plan?

Not stated on the vendor’s pages as of 26 Oct 2026.

### What are the best alternatives to Billbee?

As of 29 Oct 2026, the panel rates [Ongoing WMS (3.5/5)](https://whats-best.ai/software/supply-chain/ongoing-wms), [Shippingbo (3.5/5)](https://whats-best.ai/software/supply-chain/shippingbo) and [Mintsoft (3/5)](https://whats-best.ai/software/supply-chain/mintsoft) highest among the other 14 Supply Chain & Logistics products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [Ongoing WMS](https://whats-best.ai/software/supply-chain/ongoing-wms) (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [Billbee alternatives](https://whats-best.ai/software/supply-chain/billbee/alternatives).

## Head-to-head

- [Billbee vs Linnworks](https://whats-best.ai/compare/billbee-vs-linnworks.md)

## What this page leaves out

- 56 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 29 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 19 support facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 7 legal facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 5 integrations facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 4 subprocessors facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 2 compliance facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 1 sovereignty dimension could not be confirmed on the vendor’s own pages and is shown as unknown.

## Sources

- [S1] Vendor homepage: https://www.billbee.io/ (checked 2026-10-26)
- [S2] Features page: https://www.billbee.io/funktionen (checked 2026-10-26)
- [S3] Features page (multi-carrier shipping): https://www.billbee.io/versandsoftware/multi-carrier (checked 2026-10-26)
- [S4] Pricing page: https://www.billbee.io/preis (checked 2026-10-26)
- [S5] Legal notice: https://www.billbee.io/rechtliches/impressum (checked 2026-10-26)
- [S6] Terms of service: https://www.billbee.io/rechtliches/agb (checked 2026-10-26)
- [S7] Privacy policy: https://www.billbee.io/rechtliches/datenschutz (checked 2026-10-26)
- [S8] Inventory & stock control — found from sitemap: https://www.billbee.io/funktionen/warenwirtschaft (checked 2026-10-26)
- [S9] Inventory & stock control — found from sitemap: https://www.billbee.io/funktionen/bestandsabgleich (checked 2026-10-26)
- [S10] Warehouse operations: receiving, picking & packing — found from sitemap: https://www.billbee.io/en/features/warehouse-management (checked 2026-10-26)
- [S11] Warehouse operations: receiving, picking & packing — found from sitemap: https://www.billbee.io/en/features/barcode (checked 2026-10-26)
- [S12] Multi-carrier shipping & returns — found from sitemap: https://www.billbee.io/en/shipping-software/multi-carrier (checked 2026-10-26)
- [S13] Multi-carrier shipping & returns — found from sitemap: https://www.billbee.io/en/features/returns (checked 2026-10-26)
- [S14] Integrations, automation & exit — found from sitemap: https://www.billbee.io/en/integrations (checked 2026-10-26)
- [S15] Integrations, automation & exit — found from sitemap: https://www.billbee.io/funktionen/datev-export (checked 2026-10-26)

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Cite as: whats-best.ai, "Billbee — Supply Chain & Logistics", AI panel analysis, as of 2026-10-29. https://whats-best.ai/software/supply-chain/billbee

Corrections: https://whats-best.ai/correct/1011?target=page