# Katana — Supply Chain & Logistics

Katana by Katana Technologies OÜ holds a panel rating of 3/5 from 6 AI judges (category median 3/5), as of 2026-10-28. Provenance: EU-Made; sovereignty: 1 of 4 dimensions proven.

- Vendor: Katana Technologies OÜ (https://katanamrp.com)
- Category: [Supply Chain & Logistics](https://whats-best.ai/software/supply-chain.md)
- Provenance (editorial classification): EU-Made
- Canonical page: https://whats-best.ai/software/supply-chain/katana
- Alternatives: https://whats-best.ai/software/supply-chain/katana/alternatives ([markdown](https://whats-best.ai/software/supply-chain/katana/alternatives.md))
- Data as of: 2026-10-29 · evaluated 2026-10-28 · oldest source captured 2026-10-26

**AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology

## At a glance

- Vendor: Katana Technologies OÜ
- Headquarters: Not stated on the vendor’s pages as of 26 Oct 2026
- Data hosting: Not stated on the vendor’s pages as of 26 Oct 2026
- Free plan: Yes, per the vendor’s own page [S2]

## The panel's verdict

Katana, from Katana Technologies OÜ in Estonia, is inventory, warehouse and production management for small manufacturers and brands. It scored 7 to 8 on inventory control for real-time movement tracking, FIFO batches with expired lots barred from picks, serial numbers with adjustment history, and reorder quantities computed from stock, forecast demand, safety stock and MOQ. Integration and automation scored 6 to 7 for connectors to Shopify, Amazon, WooCommerce, BigCommerce, eBay, QuickBooks and Xero, plus an open API. The weakest area is freight and transport at 0 to 2: sales orders can store shipping addresses and tracking numbers, but we found no public information on pallet or truckload booking or documents such as CMR. Shipping and returns scored 4 to 5, with parcels going out through Shippo, ShipStation or the e-commerce platform. Scores sit within one point on every criterion except freight; no substantive disagreements were computed, and weighted totals ran 5.0 to 6.0. The captured pages give different statements on where data lives: EU hosting in the privacy policy, United States and other jurisdictions in the terms.

**Speaks for it:**
- Inventory control scored 7 to 8 on real-time movements, FIFO batches gated by expiry dates, and serial numbers with recorded adjustment history.
- Integration and automation scored 6 to 7 on named connectors — Shopify, Amazon, WooCommerce, BigCommerce, eBay, QuickBooks, Xero — plus an open API with keys and webhooks.
- Returns are handled in-product, tied to the original sales order with item-level reasons, Shopify return sync and automatic QuickBooks Online credit notes.
- The free plan is fully specified at $0 with no card required, up to 30 SKUs, unlimited users and API access, and Core is advertised starting at $299 per month.
- A completed SOC 2 Type II audit, an Article 28 processing contract in the terms, and deletion of closed-account contents within 3 months are stated on the pages.

**Held against it:**
- Freight and transport scored 0 to 2, the lowest band recorded; we found no public information on pallet or truckload booking, freight quotes, CMR documents or CO2 reporting.
- Shipping and returns scored 4 to 5; parcels go out through Shippo, ShipStation or the e-commerce platform, and we found no public information on in-product label creation, carrier rules or customs documents.
- Pricing transparency scored 4 to 5; per-sales-order usage fees on an exponential decay pricing model and the per-location fee are referenced without figures, and Advantage is custom-priced, so a year's cost cannot be computed from the captured pages.
- We found no public information on stocktaking, a stated inventory valuation method, batch or wave picking, putaway suggestions, or pick and error rates per shift.
- The captured pages give different statements on where systems sit — EU hosting in the privacy policy, the United States and other jurisdictions allowed in the terms — and the subprocessor list is provided only on request.

**Best for:**
- You run a small manufacturer or multi-channel brand and need batch, lot, expiry and serial traceability on real-time stock.
- You sell through Shopify, Amazon or WooCommerce and want orders, stock and returns synced with QuickBooks or Xero.
- You want to start on a small catalog — the free plan covers up to 30 SKUs with unlimited users and API access, no card required.
- Your parcels already ship through your e-commerce platform or ShipStation, so stock accuracy and in-product returns matter more to you than label printing.

**Avoid if:**
- You book pallets, groupage or truckloads and need freight quotes, CMR or delivery documents — we found no public information on these.
- You need label creation, carrier selection rules or customs documents inside the product rather than through Shippo, ShipStation or your e-commerce platform.
- You must compute a full year's cost before committing — the per-order usage fee, the per-location fee and Advantage pricing appear without figures on the captured pages.
- You need EU-only processing you can verify end to end — the terms allow systems and providers in the United States and other jurisdictions, and the subprocessor list is provided only on request.

## Scores by judge and criterion

Scores out of 5, each judge scoring independently against the published rubric (v1). "n/r" = not rated: the vendor publishes no price, or the judge found no public information on that criterion.

| Criterion | The E-Commerce Operations Lead | The Warehouse Manager | The Transport Planner | The Fulfilment Provider | The IT & Integration Lead | The Skeptic |
| --- | --- | --- | --- | --- | --- | --- |
| Inventory & stock control | 4/5 | 3.5/5 | 4/5 | 3.5/5 | 3.5/5 | 4/5 |
| Warehouse operations: receiving, picking & packing | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 2.5/5 |
| Multi-carrier shipping & returns | 2/5 | 2/5 | 2.5/5 | 2/5 | 2/5 | 2/5 |
| Freight & transport management | n/r | 0.5/5 | 1/5 | 1/5 | n/r | 1/5 |
| Integrations, automation & exit | 3.5/5 | 3/5 | 3.5/5 | 3/5 | 3/5 | 3.5/5 |
| European sovereignty | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 2.5/5 |
| Pricing transparency | 2.5/5 | 2/5 | 2.5/5 | 2.5/5 | 2/5 | 2.5/5 |
| **Weighted verdict** | **3/5** | **2.5/5** | **2.5/5** | **2.5/5** | **3/5** | **2.5/5** |

### The judges

- **The E-Commerce Operations Lead** (v1.0): Ships three hundred parcels a day from a shop, two marketplaces and a wholesale channel. Wants stock that is right on every channel so nothing is oversold, labels for four carriers printed in one batch, customs papers for Switzerland without retyping, and a returns portal that stops the support inbox filling up every January.
- **The Warehouse Manager** (v1.0): Runs two shifts in a four-thousand-square-metre warehouse with temps who start on Monday. Wants goods receipt against the purchase order, bin locations and scanner-guided picks a new hire gets right on day one, batch and best-before dates that are actually tracked, and pick and error rates per shift instead of a feeling.
- **The Transport Planner** (v1.0): Books forty pallets and three part loads a week for a machinery wholesaler, mostly by e-mail and phone. Wants quotes from several forwarders compared in one place, the agreed rates stored so invoices can be checked against them, eCMR instead of paper, and a CO2 figure per shipment the sustainability report can cite.
- **The Fulfilment Provider** (v1.0): Runs a 3PL warehouse with twenty-two client brands, each on a different shop system. Wants one WMS that keeps every client's stock and orders apart, connects to whatever shop the next client brings, ships on the client's own carrier contracts or the house rates, and turns picks, storage and packaging into a client invoice.
- **The IT & Integration Lead** (v1.0): Owns the ERP, the shop and the DATEV export for a mid-sized manufacturer, and gets the call when an order does not arrive in the warehouse. Wants a documented API and webhooks, EDI for the two retail chains, connectors the vendor actually maintains, a processor list for the recipient addresses, and a full export the day the contract ends.
- **The Skeptic** (v1.0): Has seen a "WMS" that was a stock column in a shop plugin and a "free" shipping tool that made its money on every label. Reads "integrates with everything" as a logo wall, asks whether own carrier contracts are allowed on the cheap tier, what the per-order fee is past the allowance, and how the order history leaves with you.

## European sovereignty — proven facts

Built only from facts on the vendor's own pages; a dimension we could not prove is left open, never scored as zero. Headline: 1 of 4 dimensions proven.

| Dimension | Finding | Points | Source |
|---|---|---|---|
| Legal entity | Not determined | — | — |
| Ownership | Not determined | — | — |
| Data residency | Not determined | — | — |
| Subprocessors | US CLOUD Act reach | 0/2 | [S5] |

## Key facts

Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources).

**Compliance**
- Analytics optout: yes [S7]
- CCPA addendum: yes [S6]
- Controller scope: account data · billing information · client support communication [S7]
- EU US transfer mechanism: Standard Contractual Clauses · EU-U.S. Data Privacy Framework [S7]
- GDPR: yes [S5]
- GDPR DPA: data controller · data processor · yes · 28 [S6]
- GDPR role: yes · processor [S7]
- Security breach notification: yes [S7]
- SOC 2 continuous monitoring: yes [S5]
- SOC 2 type2: yes [S5]

**Data**
- Account deletion period: 3 [S7]
- Age minimum: 18 [S7]
- Backup retention: 3 [S7]
- Backups: AWS · yes [S5]
- Billing retention: Estonian accounting and taxation laws · 7 [S7]
- Change of ownership: yes [S7]
- Client deletion response days: 30 [S7]
- Disaster recovery: yes [S5]
- Encryption: yes · TLS [S5]
- MFA: yes [S5]
- Monitoring: yes [S5]
- Opt out processing days: 10 [S7]
- Rbac: yes [S5]
- SSO internal: yes [S5]
- Transaction retention: 10 [S7]

**Hosting**
- Aws: AWS [S5]
- Data residency: European Union · United States · other jurisdictions · yes [S6]
- Entity: Katana Technologies OÜ [S1]
- Region: EU [S7]
- Storage location: EU [S7]

**Integrations**
- Accounting: QuickBooks · Xero [S2]
- Accounting capabilities: create/update invoices from sales orders; convert purchase orders into bills in one click [S15]
- Accounting ecommerce: Integrates accounting and e-commerce inventory [S8]
- Advantage custom builds: yes · yes · yes [S4]
- API: yes · yes [S3]
- API: Custom API integrations [S8]
- Community solutions: partner-built or community-built lightweight apps and tools [S15]
- CRM triggers: automatic CRM order-import triggers [S15]
- Ebay: eBay integration for sales order import and stock sync [S15]
- Ecommerce capabilities: sync inventory, import sales orders, community solutions for multi-channel workflows [S15]
- Footer named: Shopify · BigCommerce · WooCommerce · QuickBooks Online · Xero [S15]
- Free shopify only: Shopify only [S4]
- Jikko: Jikko MES integration for manufacturing processes [S15]
- Katana mcp: yes · yes [S4]
- Mcp: AI chats via Katana MCP available [S1]
- Mcp AI: Katana MCP lets users manage inventory from Claude or ChatGPT, with a 1-minute setup [S15]
- Mcp setup time: 1 [S15]
- Named: Shopify · BigCommerce · WooCommerce · QuickBooks Online · Xero [S4]
- Named: Shopify · BigCommerce · WooCommerce · QuickBooks Online · Xero [S8]
- Named: Named integrations: Shopify, BigCommerce, WooCommerce, QuickBooks Online, Xero [S1]
- Native: native integrations · code-less templates · custom API integrations [S8]
- Native partner community: native integrations · partner apps · community-built solutions · open API [S15]
- Open API: yes · yes [S2]
- Open API: open API for dashboards, automation scripts, internal reporting, custom integrations [S15]
- Open API: Open API for customization [S1]
- Realtime sync: real-time data sync across connected platforms [S15]
- Sales channels: Shopify · Amazon · WooCommerce [S2]
- Shipping platform API: Shipping platform integration via Katana's open API or third-party tools like Zapier or Make [S13]
- Shippo: Shippo integration for carriers and shipment tracking [S15]
- Shipstation: ShipStation integration for order fulfillment [S15]
- Shopify: Shopify, Amazon, WooCommerce integrations with automatic stock updates [S1]
- Shopify returns sync: line items · notes · locations · yes [S12]
- Threepl coming soon: stock levels, inbound shipments, tracking view listed as coming soon [S15]
- Threepl native: yes [S15]
- Two ship: 2Ship shipping integration [S15]
- Zapier: Zapier integration, hundreds of apps, no coding [S15]

**Legal**
- Entity: Katana Technologies OÜ [S3]
- Entity: Katana Technologies OÜ [S5]
- Entity: Katana Technologies OÜ [S2]
- Entity: Katana Technologies OÜ [S4]
- Entity: Katana Technologies OÜ [S8]
- Entity: Katana Technologies OÜ [S15]
- Entity: Katana Technologies OÜ · Peetri 7, Tallinn, 10415, Estonia · Estonian Commercial Register · Republic of Estonia · 14239650 [S6]
- Entity name: Katana Technologies OÜ [S7]
- Minor contact email: info@katanamrp.com [S7]

**Pricing**
- Additional location fee: 1 · per-Location Fee as posted on the Web Site [S6]
- Advantage annual: yes · annual [S4]
- Advantage custom: custom · no [S4]
- Advantage no per user: no · yes [S4]
- Advantage price: yes [S1]
- Advantage sku limit: yes · yes · yes [S4]
- Advantage support: yes · yes · yes [S2]
- Auto renewal: yes [S6]
- Base fee inclusions: all standard features · unlimited authorized Users · unlimited SKUs · unlimited integrations · 1 Location [S6]
- Billing commitments: monthly · quarterly · annually · custom [S6]
- Core plan faq: Core · 299 [S2]
- Fee change notice: 30 [S6]
- Fees non refundable: yes [S6]
- Fees payable in advance: yes [S6]
- Free all features: yes [S4]
- Free API access: yes [S4]
- Free plan: Free · unlimited · 0 · 30 · yes · no [S2]
- Free plan available: Fee-free access to a limited version of the Katana Services with feature or usage restrictions [S6]
- Free plan inactive deletion: 3 [S6]
- Free plan value packs excluded: no [S6]
- Free price: 0 · USD · no [S4]
- Free price: 0 · USD · no [S1]
- Free sku limit: 30 [S4]
- Free tier: unlimited · yes · 30 · yes · yes [S1]
- Free trial sku grace: 15 [S4]
- Free unlimited users: yes · yes · yes [S4]
- No hidden fees: yes [S4]
- Overdue interest: 19.56 · 1.5 [S6]
- Price decay model: exponential decay pricing model [S6]
- Taxes exclusive: yes [S6]
- Usage based model: per-Sales Order usage-based fees in addition to base subscription fee [S6]

**Product**
- Advantage custom fields: yes [S4]
- Advantage custom integrations scope: EDI · CRM · 3PL [S4]
- Advantage onboarding timeline: weeks [S4]
- Advantage workflow automation: yes [S4]
- AI assistant: AI-powered assistant [S2]
- AI inventory: Katana Cloud Inventory marketed as AI-powered [S8]
- API keys: API section in Settings · create_api_keys · delete_api_keys [S14]
- API permission model: yes · no · yes [S14]
- Auto stock movements: automated stock movements [S2]
- B2b shipping data storage: Sales orders can store shipping data including addresses and tracking information for B2B, EDI, and project-based orders [S13]
- Barcode workflows: barcode-enabled workflows [S2]
- Barcodes: Autogenerate batch and internal barcodes [S8]
- Batch expiry restriction: Operators cannot select expired batches; only a manager can pre-assign such a batch [S10]
- Batch fifo order: Batches shown in FIFO order [S10]
- Batch lot tracking: batch/lot tracking [S2]
- Batch operator choice: Operators can choose batches from available batches during picking if not pre-assigned [S10]
- Batch preassign option: Batches can be pre-assigned via Batch assigning dialog and are locked for the operator [S10]
- Batch tracking: End-to-end traceability for raw materials and products with batch tracking [S8]
- Built in purchasing: yes [S1]
- Contract manufacturing: yes [S1]
- Customer address management: Maintain and edit customer address details [S13]
- Description: Operating system for multi-channel commerce with real-time inventory control [S1]
- Device support: yes · yes · yes · no [S11]
- Document generation: Generate and print packing slips and other shipping documents [S13]
- Ecommerce shipping platform handling: For ecommerce sales, shipping may be handled by the ecommerce platform, so Katana's shipping functionalities may not be used [S13]
- Expiry management: expiry date management [S2]
- Expiry tracking: Track expiry dates of items [S8]
- Financial visibility: yes [S1]
- Forecasting: AI forecasting and replenishment [S2]
- Forecasting: Demand forecasting using live inventory, production and sales data [S1]
- Free trial: yes · no [S2]
- Free trial start: yes [S3]
- Implementation: 6 [S1]
- Incident response: yes [S5]
- Integrated services: Google account · yes [S7]
- Inventory management: Real-time inventory visibility across every location [S1]
- Inventory transfers: inventory transfer between sites [S2]
- Kits and bundles bom: yes [S4]
- Legacy plans: Standard · Professional · Professional Plus · Core [S4]
- Lot tracking: Real-time lot visibility for large lot sizes and multiple storage locations [S8]
- Lot tracking: yes [S1]
- Make to order: Make-to-order or fulfill from stock [S8]
- Manufacturing: End-to-end manufacturing visibility [S1]
- Mobile pick pack: yes [S3]
- Mobile receiving: yes [S3]
- Module manufacturing: Manufacturing [S2]
- Module order management: Order management [S2]
- Module purchasing: Purchasing [S2]
- Module warehousing: Warehousing [S2]
- Multi currency: Multiple currencies with automatic sales order value conversion [S8]
- Multi location: yes [S1]
- Multi warehouse: Locate items across multiple warehouses with live shared data [S8]

**Subprocessors**
- Provider list on request: on client request · yes [S7]

**Support**
- Advantage AI: Katana AI and AI Replenishment included with Advantage [S1]
- Advantage availability: Advantage · yes [S1]
- Advantage consultations: yes [S4]
- Advantage csm: yes [S4]
- Advantage csm: One Customer Success Manager included with Advantage [S1]
- Advantage live 247: yes [S4]
- AI tools support: yes · yes [S7]
- Analytics provider: Public Area · Google Analytics [S7]
- Feedback email: support@katanamrp.com [S12]
- Free channels: AI assistant · Knowledge Base [S4]
- Knowledge base: Katana academy · Getting started · Knowledge base · Video library · Onboarding services · Partner directory · Contact us [S8]
- Onboarding: Onboarding services offered [S8]
- Security contact: security@katanamrp.com [S5]

61 more facts on the canonical page: https://whats-best.ai/software/supply-chain/katana

## Questions

### Is Katana European?

Yes. whats-best.ai classifies Katana as EU-Made.

### Where does Katana store data?

Not stated on the vendor’s pages as of 26 Oct 2026.

### Does Katana have a free plan?

Yes. Katana has a free plan, per [the vendor’s page captured 26 Oct 2026](https://whats-best.ai/evidence/10639).

### What are the best alternatives to Katana?

As of 29 Oct 2026, the panel rates [Ongoing WMS (3.5/5)](https://whats-best.ai/software/supply-chain/ongoing-wms), [Shippingbo (3.5/5)](https://whats-best.ai/software/supply-chain/shippingbo) and [Mintsoft (3/5)](https://whats-best.ai/software/supply-chain/mintsoft) highest among the other 14 Supply Chain & Logistics products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [Ongoing WMS](https://whats-best.ai/software/supply-chain/ongoing-wms) (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [Katana alternatives](https://whats-best.ai/software/supply-chain/katana/alternatives).

## Head-to-head

- [Katana vs inFlow Inventory](https://whats-best.ai/compare/inflow-inventory-vs-katana.md)

## What this page leaves out

- 5 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 1 data fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 1 pricing fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 1 support fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 2 sovereignty dimensions could not be confirmed on the vendor’s own pages and are shown as unknown.

## Sources

- [S1] Vendor homepage: https://katanamrp.com/ (checked 2026-10-26)
- [S2] Features page (inventory management): https://katanamrp.com/features/inventory-management/ (checked 2026-10-26)
- [S3] Features page (warehouse management): https://katanamrp.com/features/warehouse-management/ (checked 2026-10-26)
- [S4] Pricing page: https://katanamrp.com/pricing/ (checked 2026-10-26)
- [S5] Security / trust page: https://katanamrp.com/security/ (checked 2026-10-26)
- [S6] Terms naming the legal entity: https://katanamrp.com/service-terms/ (checked 2026-10-26)
- [S7] Privacy policy: https://katanamrp.com/privacy-policy/ (checked 2026-10-26)
- [S8] Inventory & stock control — found from sitemap: https://katanamrp.com/features/inventory-management/batch-lot-tracking/ (checked 2026-10-26)
- [S9] Inventory & stock control — found from sitemap: https://support.katanamrp.com/en/articles/7945809-adjusting-stock-for-serial-number-trackable-items (checked 2026-10-26)
- [S10] Warehouse operations: receiving, picking & packing — found from sitemap: https://support.katanamrp.com/en/articles/8683995-sending-so-picking-tasks-to-the-warehouse-app (checked 2026-10-26)
- [S11] Warehouse operations: receiving, picking & packing — found from sitemap: https://support.katanamrp.com/en/articles/8683832-warehouse-app-overview (checked 2026-10-26)
- [S12] Multi-carrier shipping & returns — found from sitemap: https://support.katanamrp.com/en/articles/11094886-returns-overview (checked 2026-10-26)
- [S13] Multi-carrier shipping & returns — found from sitemap: https://support.katanamrp.com/en/articles/5945053-shipping-overview (checked 2026-10-26)
- [S14] Integrations, automation & exit — found from sitemap: https://support.katanamrp.com/en/articles/7978873-manage-api-keys-and-webhooks-permission (checked 2026-10-26)
- [S15] Integrations, automation & exit — found from sitemap: https://katanamrp.com/integrations/ (checked 2026-10-26)

---

Cite as: whats-best.ai, "Katana — Supply Chain & Logistics", AI panel analysis, as of 2026-10-29. https://whats-best.ai/software/supply-chain/katana

Corrections: https://whats-best.ai/correct/1015?target=page