# Ongoing WMS — Supply Chain & Logistics

Ongoing WMS by Ongoing Warehouse AB holds a panel rating of 3.5/5 from 6 AI judges (category median 3/5), as of 2026-10-28. Provenance: EU-Made; sovereignty: 1 of 4 dimensions proven.

- Vendor: Ongoing Warehouse AB (https://ongoingwarehouse.com)
- Category: [Supply Chain & Logistics](https://whats-best.ai/software/supply-chain.md)
- Provenance (editorial classification): EU-Made
- Canonical page: https://whats-best.ai/software/supply-chain/ongoing-wms
- Alternatives: https://whats-best.ai/software/supply-chain/ongoing-wms/alternatives ([markdown](https://whats-best.ai/software/supply-chain/ongoing-wms/alternatives.md))
- Data as of: 2026-10-29 · evaluated 2026-10-28 · oldest source captured 2026-10-26

**AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology

## At a glance

- Vendor: Ongoing Warehouse AB
- Headquarters: Not stated on the vendor’s pages as of 26 Oct 2026
- Data hosting: Not stated on the vendor’s pages as of 26 Oct 2026
- Free plan: Not stated on the vendor’s pages as of 26 Oct 2026

## The panel's verdict

Ongoing WMS is a web-based warehouse management system from Ongoing Warehouse AB of Gothenburg, Sweden, sold to businesses only. The scoring favors warehouse work: warehouse operations lands at 8-9 on documented scanning workflows for inbound, putaway, pick, pack and stocktaking, batch and multi-order picking, and named automation such as AutoStore, ASRS and pick-to-light. Inventory control sits at 7-8 and integration and automation at 7-8, resting on batch, serial and expiry tracking, a documented SOAP and REST surface, webhooks with retry policies and delivery logs, and 200+ listed integrations. The weak point is freight and transport at 4-5: the pages document booking with freight carriers such as DSV and DHL Freight, and we found no public information on quote comparison, eCMR, freight invoice checking or CO2 per shipment; shipping and returns sits at 6-7. Sovereignty scores hold at 8 with no spread. The widest gap is pricing transparency, from 7 to 9, where the low score weighs unpublished VAT treatment and 50+ pricing on request against a buyer otherwise able to nearly compute the year.

**Speaks for it:**
- Warehouse operations are documented end to end, from scanning workflows for inbound, putaway, pick, pack and stocktaking to named automation including AutoStore, ASRS and pick-to-light
- Most of the price list is public, including a €1,299 / month platform fee including 5 warehouse users, per-user prices from €179 down to €129, a €6,200 one-time onboarding fee including 40 hours and €0.03 per shipment on direct carrier integrations
- WMS data is stored and processed on servers in Sweden with backups in Sweden and a secondary backup in the EU, subprocessors are listed with EU locations and an ISO/IEC 27001:2022 certificate from A-LIGN is published
- Integration documentation runs deep, with SOAP and REST APIs detailed to operation-name level and webhooks offering filters, mutual TLS authentication, retry policies and delivery logs
- Multi-client 3PL operation is core to the product, with free client logins for warehouse customers

**Held against it:**
- Freight and transport is the weakest area at 4-5, with carrier booking documented but we found no public information on quote comparison, eCMR, freight invoice checking or CO2 per shipment
- We found no public information on reorder suggestions from sales history, a stated inventory valuation method or demand forecasting
- The multisite discount size, pricing above 50 users and VAT treatment are not published, so the annual figure is not computable in every configuration
- We found no public information on EDI, documented API rate limits and versioning, or a developer sandbox
- The captured pages give different sub-processor lists, and the listed cloud providers sit under US-headquartered parents subject to the US CLOUD Act

**Best for:**
- You run a 3PL or multi-client warehouse and want free client logins so customers can follow their inventory in real time
- You ship parcels through carriers such as Postnord, Bring and DHL Freight under your own imported transport agreements
- You want a largely computable monthly price for up to 50 warehouse users, with users added and removed month to month
- You need a Swedish contracting entity with WMS data stored and processed on servers in Sweden and subprocessors listed with EU locations

**Avoid if:**
- Your operation is freight-management-heavy: the documented freight scope is direct booking with carriers such as DSV and DHL Freight, and freight and transport scores 4-5
- You require no US-headquartered parent companies in the chain — ask the vendor: the public pages we read do not show it

## Scores by judge and criterion

Scores out of 5, each judge scoring independently against the published rubric (v1). "n/r" = not rated: the vendor publishes no price, or the judge found no public information on that criterion.

| Criterion | The E-Commerce Operations Lead | The Warehouse Manager | The Transport Planner | The Fulfilment Provider | The IT & Integration Lead | The Skeptic |
| --- | --- | --- | --- | --- | --- | --- |
| Inventory & stock control | 3.5/5 | 4/5 | 4/5 | 4/5 | 3.5/5 | 3.5/5 |
| Warehouse operations: receiving, picking & packing | 4/5 | 4.5/5 | 4.5/5 | 4.5/5 | 4/5 | 4/5 |
| Multi-carrier shipping & returns | 3.5/5 | 3.5/5 | 3/5 | 3.5/5 | 3.5/5 | 3/5 |
| Freight & transport management | 2.5/5 | 2.5/5 | 2.5/5 | 2.5/5 | 2.5/5 | 2/5 |
| Integrations, automation & exit | 3.5/5 | 3.5/5 | 4/5 | 4/5 | 3.5/5 | 3.5/5 |
| European sovereignty | 4/5 | 4/5 | 4/5 | 4/5 | 4/5 | 4/5 |
| Pricing transparency | 4/5 | 4/5 | 3.5/5 | 4.5/5 | 4/5 | 4/5 |
| **Weighted verdict** | **3.5/5** | **4/5** | **3.5/5** | **4/5** | **3.5/5** | **3.5/5** |

### The judges

- **The E-Commerce Operations Lead** (v1.0): Ships three hundred parcels a day from a shop, two marketplaces and a wholesale channel. Wants stock that is right on every channel so nothing is oversold, labels for four carriers printed in one batch, customs papers for Switzerland without retyping, and a returns portal that stops the support inbox filling up every January.
- **The Warehouse Manager** (v1.0): Runs two shifts in a four-thousand-square-metre warehouse with temps who start on Monday. Wants goods receipt against the purchase order, bin locations and scanner-guided picks a new hire gets right on day one, batch and best-before dates that are actually tracked, and pick and error rates per shift instead of a feeling.
- **The Transport Planner** (v1.0): Books forty pallets and three part loads a week for a machinery wholesaler, mostly by e-mail and phone. Wants quotes from several forwarders compared in one place, the agreed rates stored so invoices can be checked against them, eCMR instead of paper, and a CO2 figure per shipment the sustainability report can cite.
- **The Fulfilment Provider** (v1.0): Runs a 3PL warehouse with twenty-two client brands, each on a different shop system. Wants one WMS that keeps every client's stock and orders apart, connects to whatever shop the next client brings, ships on the client's own carrier contracts or the house rates, and turns picks, storage and packaging into a client invoice.
- **The IT & Integration Lead** (v1.0): Owns the ERP, the shop and the DATEV export for a mid-sized manufacturer, and gets the call when an order does not arrive in the warehouse. Wants a documented API and webhooks, EDI for the two retail chains, connectors the vendor actually maintains, a processor list for the recipient addresses, and a full export the day the contract ends.
- **The Skeptic** (v1.0): Has seen a "WMS" that was a stock column in a shop plugin and a "free" shipping tool that made its money on every label. Reads "integrates with everything" as a logo wall, asks whether own carrier contracts are allowed on the cheap tier, what the per-order fee is past the allowance, and how the order history leaves with you.

## European sovereignty — proven facts

Built only from facts on the vendor's own pages; a dimension we could not prove is left open, never scored as zero. Headline: 1 of 4 dimensions proven.

| Dimension | Finding | Points | Source |
|---|---|---|---|
| Legal entity | Not determined | — | — |
| Ownership | Not determined | — | — |
| Data residency | Not determined | — | — |
| Subprocessors | US CLOUD Act reach | 0/2 | [S4] |

## Key facts

Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources).

**Compliance**
- Analytics tool: Google Analytics [S6]
- Compliance items: GDPR · ISO 27001:2022 · NIS 2 Directive [S4]
- Data rights: access · rectify · delete · restrict processing [S6]
- DPA appendix: yes [S5]
- DPA required: yes [S6]
- DPA standard: TechSverige standard agreements [S6]
- Information security exhibit: yes [S5]
- ISO 27001: yes [S6]
- ISO 27001 certified: ISO/IEC 27001:2022 · yes · A-LIGN Compliance and Security, Inc. [S4]
- ISO 27001: yes [S2]
- Subprocessor appendix: yes [S5]
- Trust center: trust.ongoingwarehouse.com · yes · yes [S5]

**Data**
- No sale: no [S6]
- Nonpayment suspension: yes [S5]
- Partner sharing: B2B sales · yes [S6]
- Retention after cancellation: 180 [S5]
- Retention days: 180 · yes [S6]
- Teams recording: yes [S6]

**Hosting**
- EU website data: EU cloud service, also stored in Sweden [S6]
- Wms sweden: Sweden servers, backup in Sweden, secondary backup in EU [S6]

**Integrations**
- Access control: Access granted by Ongoing WMS administrator [S15]
- API: yes [S1]
- API surface: SOAP API · REST API · Automation API · Webhooks [S8]
- API surface: Developer APIs: SOAP API, REST API, Automation API, Webhooks [S11]
- API surface: SOAP API · REST API · Automation API · Webhooks [S14]
- API surfaces: SOAP API · REST API · Automation API · Webhooks [S10]
- Article operations: ProcessArticle · GetArticleCategories · GetArticleClasses · GetArticleGroups · GetArticleMaterials · UpdateArticleMaterials · UploadArticleDefFile [S15]
- Automation API: yes [S2]
- Automation API exists: yes · integrations with automation equipment such as conveyor belts [S15]
- Carrier labels: yes · yes · yes [S2]
- Connectivity: web browser, continuous updates without installations [S5]
- Count: 200 [S1]
- Developer APIs: SOAP API · REST API · Automation API · yes [S7]
- Developer surfaces: SOAP API, REST API, Automation API, Webhooks listed as developer surfaces [S13]
- Direct carrier list: 7 · Postnord · Bring · DSV (formerly DB Schenker) · DHL Freight · Helthjem · Gordon Delivery · Porterbuddy [S12]
- Direct to carrier carriers: PostNord · Bring · DHL Freight · DSV · Helthjem [S3]
- Ecosystem: Integrations with ERP systems, ecommerce software, return platforms, order management systems and delivery checkout solutions [S6]
- Erp webshop named: Shopify · Fortnox · Visma.net · Microsoft Dynamics 365 [S14]
- File operations: GetFile · GetFileList [S15]
- Inbound return production operations: ProcessReturnOrder · GetReturnOrdersByQuery · ProcessInOrder · GetInOrdersByQuery · GetInOrderStatuses · UpdateInOrder · UpdateInOrderLines · UploadInOrderFile · ProcessProductionOrder · GetProductionOrdersByQuery · GetProductionArticlesBy… [S15]
- Inventory operations: GetInventoryByQuery · GetArticleItemChanges · GetHistoricalInventoryByQuery · GetInboundTransactionsByQuery · GetInventoryChanges · GetInventoryItems · GetInventoryPerWarehouse · GetReceivedTagsByQuery · SetInventoryChangesToReported · Upd… [S15]
- Listed: Shopify · Fortnox · Visma.net · Microsoft Dynamics 365 [S8]
- Named: Shopify · Fortnox · Visma.net · Microsoft Dynamics 365 [S7]
- Native: yes [S1]
- Partner built: yes [S1]
- Ready made categories: Ecommerce platforms · ERP systems · Shipping platforms and carriers · Transport planning systems · Customs management systems · Purchasing and inventory management software [S2]
- Regular vs automation webhooks: single goods owner · one or more goods owners [S16]
- Rest API exists: yes · yes [S15]
- Rest soap API: REST · SOAP [S2]
- Return reporting erp email: Completed returns reported to ERPs or email notification to goods owner [S11]
- Rms causes sync: Return cause list usually created by RMS integration when return orders sync [S11]
- Rms integration: RMS-advised returns appear as return orders; reported back to RMS on completion [S11]
- Shipping platforms named: shipping platforms referenced: nShift Delivery, EasyPost, Ingrid, NoParcels, Qapla, shipcloud, Shipit, Shipmondo, Transsmart, Webshipper [S13]
- Soap operations: ProcessOrder · GetOrdersByQuery · GetOrdersPickabilityByQuery · GetOrderStatuses · UpdateOrder · UpdateOrderLines · UploadOrderFile [S15]
- Third party developed: AxiaFrakt · Barkfors T5 · Cargoson · Innoship · Logisnap · Parcel Perform · ProShip · Skrym Shipping · VCE Solutions · Zendr [S14]

**Legal**
- Address: Gothenburg · Sven Hultins Plats 5 · Sweden · 412 58 [S3]
- Address: 412 58 · Gothenburg · Sven Hultins Plats 5 · Sweden [S2]
- Address: Göteborg · Sven Hultins plats 5 · Sweden · 412 58 [S5]
- Amendment notification: yes [S5]
- B2b only: yes [S5]
- Children data: no [S6]
- Company: Ongoing Warehouse AB · 2025 [S15]
- Company address: Ongoing Warehouse AB, Sven Hultins Plats 5, 412 58 Gothenburg, Sweden [S13]
- Company address: 2026 · Ongoing Warehouse AB · Sven Hultins Plats 5, 412 58 Gothenburg, Sweden [S14]
- Company details: Ongoing Warehouse AB · Sven Hultins Plats 5, 412 58 Gothenburg, Sweden [S7]
- Company name: Ongoing Warehouse AB [S2]
- Company name: Ongoing Warehouse AB · Sven Hultins Plats 5, 412 58 Gothenburg, Sweden [S10]
- Company name: Ongoing Warehouse AB · Sven Hultins Plats 5, 412 58 Gothenburg, Sweden [S9]
- Copyright holder: Ongoing Warehouse AB [S16]
- Entity: Ongoing Warehouse AB [S4]
- Entity: Ongoing Warehouse AB [S3]
- Entity: Ongoing Warehouse AB · Sven Hultins Plats 5, 412 58 Gothenburg, Sweden [S8]
- Entity: contact@ongoingwarehouse.com · 556757-8678 · Ongoing Warehouse AB [S6]
- Entity: Ongoing Warehouse AB · Sven Hultins Plats 5, 412 58 Gothenburg, Sweden [S11]
- Entity name: Gothenburg · Ongoing Warehouse AB · Sweden [S5]
- Jurisdiction: Gothenburg · Sweden [S6]
- Processor inhouse: processor for in-house warehousing, standardized data processing agreement with data controller [S6]
- Sub processor 3pl: sub-processor for 3PL use, standardized data sub-processing agreement signed with 3PL [S6]

**Pricing**
- Additional hours rate: 155 [S3]
- All features included: monthly fee includes all features [S2]
- API access included: yes · MCP · REST · SOAP · webhooks [S3]
- Direct to carrier fee: 0.03 [S3]
- Integrations included: yes [S3]
- Invoicing: charged by the hour · monthly [S5]
- License named user: yes · no · yes [S3]
- Model: per user · monthly [S5]
- Monthly fee includes: all parts of Ongoing WMS generally [S12]
- Multisite discount: yes [S3]
- Non warehouse users included: yes [S3]
- Onboarding fee: 6200 · 40 [S3]
- Platform fee: 1299 · month · 5 [S3]
- Professional services hourly: yes [S3]
- Readonly free: yes [S3]
- Shipping platforms free: yes [S3]
- Users 11 20: 149 · 2343 [S3]
- Users 21 50: 129 · 3813 [S3]
- Users 50 plus: Contact for enterprise pricing [S3]
- Users 6 10: 179 · 1478 [S3]

**Product**
- 3pl client free access: yes [S3]
- Adjust allocated location: By default stock-taking is not allowed on locations with allocated items; a setting can allow it with deallocation confirmation [S8]
- Adjustment causes: Adjustment causes can be defined under Registers ⇒ Adjustment Causes and made selectable as a column in Stock-taking [S8]
- Adjustment transaction log: Inventory adjustment transactions are logged and filterable by dates and users under Goods Flow ⇒ Inventory adjustments [S8]
- All modules included: yes [S3]
- API surface: SOAP API · REST API · Automation API · Webhooks [S9]
- Article items fields: quantity · location · batch_number · serial_number · expiry_date · production_date · goods_status · container_number · quantity · location [S7]
- Audit log: yes [S6]
- Auto allocation: yes [S9]
- Automated backups: yes [S2]
- Automation hardware: ASRS · Pick-to-light · vertical storage lifts [S2]
- Autostore integration: AutoStore integration used by customer [S1]
- B2b return parameter: Return purchase orders distinguished via Return parameter [S11]
- B2b returns purchase orders: B2B returns handled as purchase orders; ERP can generate them or created manually [S11]
- B2c return processing manual or scanning: B2C returns processed manually in order list or in scanning module [S11]
- B2c returns sales order: B2C returns connected to sales order; B2B returns handled as purchase order [S11]
- Batch picking: yes [S9]
- Batch serial support: yes · yes · yes [S7]
- Bulk stock taking: Multiple inventory counts can be entered and performed at once via the Inventory button [S8]
- Business only: yes [S6]
- Continuous updates: yes [S3]
- Country count: 30 [S1]
- Custom finish actions: yes · yes [S9]
- Custom reports: yes [S2]
- Customer communication features: customer logins with real-time info · order placement · stock balance tracking · customer registers · mobile-friendly access · reseller logins · supplier logins · automated notifications · summary emails [S2]
- Customer logins: free · yes [S2]
- Dashboard kpis: yes · yes [S2]
- Default picking method: FIFO [S9]
- Description: Ongoing WMS · web-based warehouse management system [S5]
- Devices:  [S1]
- Direct carrier integrations: Book shipments and print labels directly from Ongoing WMS without carrier portal or third-party software [S12]
- Excel export: yes [S2]
- Finish order buttons: Send · Collected [S9]
- Free logins: yes [S5]
- Goods at empty locations: Goods found at empty locations can be registered via 'Inventory to other warehouse location' [S8]

**Subprocessors**
- Current: Amazon Web Services EMEA SARL · Cloud provider, IT infrastructure · EU · Microsoft AB (Azure) · Cloud provider, IT infrastructure · EU · Microsoft Ireland Operations Ltd (Microsoft 365) · Email services and customer support · EU · Destiny… [S4]
- Named: Microsoft 365 · Zendesk · Hubspot · IGoMoon · Dstny [S6]
- Recruitment: Teamtailor [S6]

**Support**
- Custom sender address: customizing sender address requires contacting Ongoing [S13]
- Hours: until 21 Mon-Thu · 08-17 CET weekdays [S5]
- Min billing increment: 0.5 · 0.5 [S3]
- Onboarding engineer: direct email and phone number · yes [S5]
- Paid: yes [S5]

76 more facts on the canonical page: https://whats-best.ai/software/supply-chain/ongoing-wms

## Questions

### Is Ongoing WMS European?

Yes. whats-best.ai classifies Ongoing WMS as EU-Made.

### Where does Ongoing WMS store data?

Not stated on the vendor’s pages as of 26 Oct 2026.

### Does Ongoing WMS have a free plan?

Not stated on the vendor’s pages as of 26 Oct 2026.

### What are the best alternatives to Ongoing WMS?

As of 29 Oct 2026, the panel rates [Shippingbo (3.5/5)](https://whats-best.ai/software/supply-chain/shippingbo), [Mintsoft (3/5)](https://whats-best.ai/software/supply-chain/mintsoft) and [Linnworks (3/5)](https://whats-best.ai/software/supply-chain/linnworks) highest among the other 14 Supply Chain & Logistics products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [Shippingbo](https://whats-best.ai/software/supply-chain/shippingbo) (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [Ongoing WMS alternatives](https://whats-best.ai/software/supply-chain/ongoing-wms/alternatives).

## What this page leaves out

- 10 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 5 integrations facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 3 support facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 2 legal facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 1 compliance fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 1 pricing fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 2 sovereignty dimensions could not be confirmed on the vendor’s own pages and are shown as unknown.

## Sources

- [S1] Vendor homepage: https://ongoingwarehouse.com/ (checked 2026-10-26)
- [S2] Features page: https://ongoingwarehouse.com/product/features/ (checked 2026-10-26)
- [S3] Pricing page: https://ongoingwarehouse.com/product/pricing/ (checked 2026-10-26)
- [S4] Security / trust page: https://trust.ongoingwarehouse.com/ (checked 2026-10-26)
- [S5] Terms naming the legal entity: https://ongoingwarehouse.com/resources/terms-policies/terms-of-service/ (checked 2026-10-26)
- [S6] Privacy policy: https://ongoingwarehouse.com/resources/terms-policies/gdpr-privacy-policy/ (checked 2026-10-26)
- [S7] Inventory & stock control — found from sitemap: https://docs.ongoingwarehouse.com/manuals/batch-and-serial-numbers (checked 2026-10-26)
- [S8] Inventory & stock control — found from sitemap: https://docs.ongoingwarehouse.com/manuals/inventory-adjustments (checked 2026-10-26)
- [S9] Warehouse operations: receiving, picking & packing — found from sitemap: https://docs.ongoingwarehouse.com/manuals/order-picking (checked 2026-10-26)
- [S10] Warehouse operations: receiving, picking & packing — found from sitemap: https://docs.ongoingwarehouse.com/manuals/picking-multiple-orders-at-the-same-time (checked 2026-10-26)
- [S11] Multi-carrier shipping & returns — found from sitemap: https://docs.ongoingwarehouse.com/manuals/returns (checked 2026-10-26)
- [S12] Multi-carrier shipping & returns — found from sitemap: https://docs.ongoingwarehouse.com/manuals/label-printing-integrations-carrier (checked 2026-10-26)
- [S13] Freight & transport management — found from sitemap: https://docs.ongoingwarehouse.com/manuals/setting-up-transporters (checked 2026-10-26)
- [S14] Freight & transport management — found from sitemap: https://docs.ongoingwarehouse.com/manuals/transport-integration (checked 2026-10-26)
- [S15] Integrations, automation & exit — found from sitemap: https://developer.ongoingwarehouse.com/goods-owner-soap-api (checked 2026-10-26)
- [S16] Integrations, automation & exit — found from sitemap: https://developer.ongoingwarehouse.com/webhooks (checked 2026-10-26)

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Cite as: whats-best.ai, "Ongoing WMS — Supply Chain & Logistics", AI panel analysis, as of 2026-10-29. https://whats-best.ai/software/supply-chain/ongoing-wms

Corrections: https://whats-best.ai/correct/1016?target=page