# Pickware — Supply Chain & Logistics

Pickware by Pickware GmbH holds a panel rating of 3/5 from 6 AI judges (category median 3/5), as of 2026-10-28. Provenance: EU-Made; sovereignty: 1 of 4 dimensions proven.

- Vendor: Pickware GmbH (https://www.pickware.com)
- Category: [Supply Chain & Logistics](https://whats-best.ai/software/supply-chain.md)
- Provenance (editorial classification): EU-Made
- Canonical page: https://whats-best.ai/software/supply-chain/pickware
- Alternatives: https://whats-best.ai/software/supply-chain/pickware/alternatives ([markdown](https://whats-best.ai/software/supply-chain/pickware/alternatives.md))
- Data as of: 2026-10-29 · evaluated 2026-10-28 · oldest source captured 2026-10-26

**AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology

## At a glance

- Vendor: Pickware GmbH
- Headquarters: Not stated on the vendor’s pages as of 26 Oct 2026
- Data hosting: Not stated on the vendor’s pages as of 26 Oct 2026
- Free plan: Not stated on the vendor’s pages as of 26 Oct 2026

## The panel's verdict

Pickware is warehouse, picking and shipping software for Shopware and Shopify merchants from Pickware GmbH of Darmstadt, and the judges' scores fall within a single point on every criterion, with no marked split anywhere. It is strongest at inventory control, scoring 8-9: every stock movement is booked with a reason, user and bin location, batches and best-before dates feed FEFO picking, and valuation runs on LiFo, FiFo or weighted average. Warehouse operations follows at 7-8, with scanner-based picking, route-optimised paths and scale weight checks at packing, and shipping and returns scores 6-7 with eight parcel and postal carriers connected. It is weakest at freight and transport, at 0-1: the captured pages document parcel carriers only, and no public information was found on pallet, groupage or truckload booking, CMR documents or CO2 reporting. Integration and automation scores 6-7 on a deep DATEV export and a narrow platform list. Pricing transparency scores 2-3 — contract mechanics are open, but no plan price or per-order fee appears. Sovereignty sits at 4-5 on a German contracting entity, with hosting location unstated.

**Speaks for it:**
- Every stock movement is booked with a reason, the user and a bin location, with LiFo, FiFo and weighted-average valuation
- Batches and best-before dates are captured at goods receipt, with FEFO picking and batch-pure bins
- Picking runs on an iPhone or iPad scanner app with route-optimised paths, and packing adds scale weight checks and camera documentation
- Shipping labels for eight carriers — DHL, GLS, UPS, DPD, DHL Express, Deutsche Post, Österreichische Post, Schweizerische Post — are created directly in the tool, with customs documents for DHL and UPS
- On exit, a data export in CSV or JSON is provided free of charge within 30 days of contract end

**Held against it:**
- No plan price, per-order fee amount or label rate appears on the captured pages; order fees are deferred to a price list the captured pages do not show
- We found no public information on pallet, groupage or truckload booking, CMR documents, freight cost audit or per-shipment CO2 reporting
- Hosting location for order, customer and shipment data is not stated, and no security certification is published on the captured pages
- The documented API covers stock and ship-order endpoints, with no public information on webhooks or EDI
- We found no public information on own carrier contracts versus vendor rates, pickup points or a self-service returns portal

**Best for:**
- You run a Shopware or Shopify shop and want picking, packing and parcel labels in one system
- You sell batch- or best-before-tracked goods and need FEFO picking and batch traceability
- You keep your books in DATEV and want a deep accounting export
- You ship parcels across Europe with carriers like DHL, GLS, UPS and DPD

**Avoid if:**
- You book pallets, groupage or full truckloads and need CMR documents or CO2 figures per shipment
- You need to compute an annual cost from public pages before committing
- Your shop runs on a platform other than Shopware 5, Shopware 6 or Shopify
- You must know where order and shipment data are hosted before signing; the captured pages do not state it

## Scores by judge and criterion

Scores out of 5, each judge scoring independently against the published rubric (v1). "n/r" = not rated: the vendor publishes no price, or the judge found no public information on that criterion.

| Criterion | The E-Commerce Operations Lead | The Warehouse Manager | The Transport Planner | The Fulfilment Provider | The IT & Integration Lead | The Skeptic |
| --- | --- | --- | --- | --- | --- | --- |
| Inventory & stock control | 4/5 | 4/5 | 4/5 | 4/5 | 4/5 | 4.5/5 |
| Warehouse operations: receiving, picking & packing | 3.5/5 | 3.5/5 | 3.5/5 | 4/5 | 3.5/5 | 3.5/5 |
| Multi-carrier shipping & returns | 3.5/5 | 3/5 | 3.5/5 | 3.5/5 | 3/5 | 3/5 |
| Freight & transport management | n/r | n/r | 0.5/5 | n/r | 0.5/5 | 0.5/5 |
| Integrations, automation & exit | 3/5 | 3/5 | 3.5/5 | 3/5 | 3/5 | 3/5 |
| European sovereignty | 2/5 | 2/5 | 2/5 | 2.5/5 | 2/5 | 2/5 |
| Pricing transparency | 1/5 | 1/5 | 1/5 | 1/5 | 1/5 | 1.5/5 |
| **Weighted verdict** | **3/5** | **3.5/5** | **2.5/5** | **3.5/5** | **2.5/5** | **2.5/5** |

### The judges

- **The E-Commerce Operations Lead** (v1.0): Ships three hundred parcels a day from a shop, two marketplaces and a wholesale channel. Wants stock that is right on every channel so nothing is oversold, labels for four carriers printed in one batch, customs papers for Switzerland without retyping, and a returns portal that stops the support inbox filling up every January.
- **The Warehouse Manager** (v1.0): Runs two shifts in a four-thousand-square-metre warehouse with temps who start on Monday. Wants goods receipt against the purchase order, bin locations and scanner-guided picks a new hire gets right on day one, batch and best-before dates that are actually tracked, and pick and error rates per shift instead of a feeling.
- **The Transport Planner** (v1.0): Books forty pallets and three part loads a week for a machinery wholesaler, mostly by e-mail and phone. Wants quotes from several forwarders compared in one place, the agreed rates stored so invoices can be checked against them, eCMR instead of paper, and a CO2 figure per shipment the sustainability report can cite.
- **The Fulfilment Provider** (v1.0): Runs a 3PL warehouse with twenty-two client brands, each on a different shop system. Wants one WMS that keeps every client's stock and orders apart, connects to whatever shop the next client brings, ships on the client's own carrier contracts or the house rates, and turns picks, storage and packaging into a client invoice.
- **The IT & Integration Lead** (v1.0): Owns the ERP, the shop and the DATEV export for a mid-sized manufacturer, and gets the call when an order does not arrive in the warehouse. Wants a documented API and webhooks, EDI for the two retail chains, connectors the vendor actually maintains, a processor list for the recipient addresses, and a full export the day the contract ends.
- **The Skeptic** (v1.0): Has seen a "WMS" that was a stock column in a shop plugin and a "free" shipping tool that made its money on every label. Reads "integrates with everything" as a logo wall, asks whether own carrier contracts are allowed on the cheap tier, what the per-order fee is past the allowance, and how the order history leaves with you.

## European sovereignty — proven facts

Built only from facts on the vendor's own pages; a dimension we could not prove is left open, never scored as zero. Headline: 1 of 4 dimensions proven.

| Dimension | Finding | Points | Source |
|---|---|---|---|
| Legal entity | Not determined | — | — |
| Ownership | Not determined | — | — |
| Data residency | Not determined | — | — |
| Subprocessors | US CLOUD Act reach | 0/2 | [S8] |

## Key facts

Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources).

**Compliance**
- B2b only: yes [S7]
- Breach notice: immediate upon knowledge [S7]
- DPA included: Art. 28 DSGVO · yes [S7]
- Shop data sharing: no [S8]
- Third country transfers: nur bei Artt. 44 ff. DSGVO-Voraussetzungen [S8]

**Data**
- Deletion: 30 [S7]
- Export: CSV · JSON · 30 · yes · 30 [S7]

**Integrations**
- API endpoint get product stock: GET · query current stock of a specific product [S15]
- API endpoint move stock: POST · move stock between storage locations; stock-ins and stock-outs [S15]
- API endpoint ship order: POST · mark order as completely shipped and deduct stock [S15]
- API endpoint stock by bin code: POST · list stock at bin locations sorted by bin location code [S15]
- API endpoint stock by bin id: POST · list stock at bin locations sorted by bin location ID [S15]
- API endpoint update product stock: PATCH · update total product stock with stock-in/out per booking strategy [S15]
- API postman collection: yes [S15]
- API purpose: API for shipping orders, managing stock levels, retrieving product information [S15]
- API support contact: yes [S15]
- Categories: Marktplätze · Versanddienstleister · Retourenportale · Payment [S6]
- Datev accounting circles: yes [S16]
- Datev automatic locking: yes · 510 [S16]
- Datev automatic payment creation: yes · Fully paid [S16]
- Datev bank reconciliation integration: Bank Reconciliation powered by Pickware [S16]
- Datev cash register accounts: Pickware POS cash deposits/withdrawals [S16]
- Datev client and consultant number: client number · consultant number · tax advisor [S16]
- Datev collective debtor accounts: yes [S16]
- Datev combine transactions: yes [S16]
- Datev cost centers kost: subshop cost center · product cost center · yes [S16]
- Datev delivery thresholds: Rest of the EU · yes [S16]
- Datev document reference field: Document (invoice number) · Order (order number) [S16]
- Datev export documents: yes [S16]
- Datev export incoming payments: yes [S16]
- Datev general ledger account length: yes [S16]
- Datev gift voucher account: Gift Vouchers powered by Pickware plugin · yes · 179600 [S16]
- Datev other voucher plugins unsupported: no [S16]
- Datev plugin configuration location: Settings → Basic Settings → Further Settings → DATEV Export [S16]
- Datev retail store pos support: Pickware POS / retail subshops [S16]
- Ecommerce platforms: Shopify · Shopware · Marktplätze · Versanddienstleister · Retourenportale · Payment [S3]
- Ecommerce platforms: Shopify · Shopware [S6]
- Marketplaces: all · magnalister [S2]
- Platforms: Shopware 5 · Shopware 6 · Shopify [S7]
- Rate limits: yes [S7]
- Shipping carriers: DHL · GLS · UPS · DPD · DHL Express · Deutsche Post · Österreichische Post · Schweizerische Post [S2]
- Shopware migration: yes [S2]

**Legal**
- Address: Darmstadt · Goebelstr. 21 · Germany · 64293 [S6]
- Company: Pickware GmbH [S2]
- Content responsible: Samuel Vogel [S6]
- Entity: Pickware GmbH [S3]
- Entity: PICKWARE GMBH [S4]
- Entity: Pickware GmbH · Verantwortliche Stelle · Goebelstraße 21, 64293 Darmstadt [S8]
- Entity: Goebelstr. 21, 64293 Darmstadt · Pickware GmbH · HRB 91274, Amtsgericht Darmstadt · Samuel Vogel [S7]
- Entity name: Pickware GmbH [S6]
- Page date: 27.08.2026 [S8]
- Register court: Amtsgericht Darmstadt [S6]
- Register number: HRB 91274 [S6]
- VAT id: DE284106176 [S6]

**Pricing**
- Annual renewal reminder: 120 [S7]
- Annual termination notice: 14 · 3 [S7]
- Auto renewal: yes [S7]
- Billing periods: monthly in arrears · monthly · yearly [S7]
- Downgrade notice: 30 · 14 [S7]
- Free trial: 30 [S1]
- Free trial: 30 [S3]
- Free trial: 30 [S4]
- Free trial: yes · yes [S7]
- Invoice terms: 14 · no [S7]
- License reduction notice: 30 · 14 [S7]
- Payment methods: SEPA-Lastschrift · Kreditkarte · Banküberweisung (optional) [S7]
- Price increase notice: 2 · 15 [S7]
- Return debit fees: 3.5 · 15 [S7]
- Trial: 30 [S2]
- Upgrade immediate: yes · yes [S7]
- VAT excluded: yes [S7]

**Product**
- Absolute import definition: absolute import overwrites stored stock value [S10]
- Address configuration: default sender address · alternative sender address · sender reference [S14]
- Admin picking process management: Picking processes can be viewed and managed (postpone, cancel, ship) in the Shopware Admin under Picking → Picking processes [S12]
- AI agents: yes [S1]
- AI agents: yes [S2]
- AI agents: Chat · MCP-Server · Agents [S5]
- AI chat: read-only · read-write · read-write · read-write [S2]
- AI feature: yes [S6]
- AI no training: no [S7]
- AI special categories: no [S7]
- Barcode picking: yes · barcode-scanner based picking with digital picklist [S4]
- Batch bbd profile: yes · batch number [S9]
- Batch expiry tracking: yes [S3]
- Batch only profile: yes · yes [S9]
- Batch packing process: After picking, the packing process assigns products to orders, packs boxes, and completes orders with documents and shipping labels. [S11]
- Batch picking adjust assignment: Assignment of already processed products can be adjusted at any time in the batch picking view. [S11]
- Batch picking auto preselection: Next product opens automatically by default following a route-optimized path; can be disabled in Pickware WMS extension settings. [S11]
- Batch picking bin display: Each product in the batch picking view shows its associated storage bin. [S11]
- Batch picking cancellation: Cancelling a picking process allows putting already removed products back into storage. [S11]
- Batch picking collect mode: Batch picking is started via the Collect mode where a desired number of orders is selected and retrieved. [S11]
- Batch picking defer barcode: Deferring prints a document; the process can be resumed by scanning the barcode. [S11]
- Batch picking feedback: Correct products give a confirmation signal and green screen flash; wrong products give a different signal and red flash. [S11]
- Batch picking long press: A long-press button confirms all products at once for the entire quantity. [S11]
- Batch picking manual box assignment: Manual box assignment after picking: scan a product, enter/scan a box number; other items of the same order are assigned to the same box automatically. [S11]
- Batch picking manual pick no feedback: Manual picking by tapping product positions is possible but gives no visual or acoustic feedback. [S11]
- Batch picking menu options: Menu offers order info, partial delivery, defer, and cancel of the picking process. [S11]
- Batch picking quantity confirm: Quantity can be confirmed via the display after scanning a product once. [S11]
- Batch picking ready to ship: Orders with manual box assignment appear in the ready to ship tab for printing documents and marking as shipped. [S11]
- Batch picking rollout: gradual rollout [S11]
- Batch picking scan quantity: Scanning products counts up quantity; a green checkmark appears once required quantity is reached. [S11]
- Batch picking wrong bin scan: Taking product from a different storage bin requires scanning or selecting the actual bin. [S11]
- Batch pure storage: yes [S9]
- Batch traceability: yes [S3]
- Bbd only profile: yes · yes [S9]
- Bom tracking via subproducts: yes [S9]
- Bulk stock management: bulk change via Shopware product import/export profile [S10]
- Camera integration: package documentation as proof for complaints · yes [S4]
- Cancellation put back: Cancelled picking allows putting already removed products back into storage [S12]
- Carrier defaults: yes · yes [S14]
- Carrier integrations: yes [S4]
- Carrier unassignment: delete key in Shipping Carrier field, then click outside [S14]
- Central stock all channels: yes [S3]
- Confidentiality duration: 3 [S7]
- Connected shops limit: 1 · 1 · unlimited · 4 [S2]
- Core features: Versand · Wareneingang · Lagerverwaltung · Retouren [S5]
- CSV export absolute columns: Product name · product number · warehouse · warehouse code · bin location · default bin location · Stock [S10]
- CSV export relative columns: Product name · product number · warehouse · warehouse code · bin location · default bin location · Change [S10]
- CSV import format: UTF-8 · semicolon [S10]
- CSV import permissions: specific pickware_erp_* privileges required under Settings → Users & Permissions → Roles [S10]
- CSV stock import: absolute or relative stock changes via CSV import [S10]
- CSV stock views: Per Product · Per Product and Bin Location [S10]
- Customs documents: DHL · UPS [S2]
- Customs information global: Settings → Extensions → General Shipping Label Settings · global [S14]
- Demand planning: demand planning with automated purchasing to avoid out-of-stock [S1]
- Demo: yes · 30 [S5]
- Dhl auto export documents: DHL · GLS · UPS [S14]
- Dhl customs required fields: Type of shipment · Description of shipment · Identification number for customs purposes · Remark [S14]
- Dhl enclosed return label: enclosed-in-package · own DHL billing number · yes [S14]
- Dhl express customs required fields: Drop-off location · Type of shipment [S14]
- Dhl international disposal instructions: Advance disposal instructions · delivery instructions · DHL product intended for international shipping [S14]
- Disabled stock effects: disabled-stock product excluded from stock overview, valued inventory, stocktake [S10]
- Disabled stock reenable: 0 [S10]
- Document editor: yes [S2]
- Document printing: invoices · delivery notes · yes [S14]
- Document types: Versandlabel · Lieferscheine · Rechnungen · Exportdokumente · yes [S4]
- Erp order fee: monatlich nachgelagert · yes [S7]
- Expiry warnings: yes [S3]
- Export documents carriers: DHL · DHL Express · yes [S14]
- Fefo picking: yes [S3]
- Fefo prioritization: yes [S4]
- Goods receipt returns: supplier orders and returns intake [S1]
- Import export overview: import/export overview with re-download and error details [S10]
- Integration ecosystem: Shopify · Shopware · Marktplätze · Versanddienstleister · Retourenportale · Payment [S4]
- Inventory multi zone: yes [S2]
- Inventory stocktaking: yes · yes [S2]
- Invoice delivery note creation: On completion, invoice and/or delivery note are created and printed depending on configuration; shipping label can then be created [S12]
- Invoices: planned [S2]
- Kpi team comparison: yes [S3]

**Subprocessors**
- Figo: figo / finleap GmbH · Deutschland · Bankenabgleich [S8]
- Formstack: Formstack, LLC · USA · Online-Umfragen · EU-Standardvertragsklauseln [S8]
- Paypal: PayPal (Europe) S.à r.l. et Cie, S.C.A. · Luxemburg · Zahlungsdienstleister [S8]

**Support**
- Helpcenter AI: all [S2]
- In admin: all · yes [S2]

112 more facts on the canonical page: https://whats-best.ai/software/supply-chain/pickware

## Questions

### Is Pickware European?

Yes. whats-best.ai classifies Pickware as EU-Made.

### Where does Pickware store data?

Not stated on the vendor’s pages as of 26 Oct 2026.

### Does Pickware have a free plan?

Not stated on the vendor’s pages as of 26 Oct 2026.

### What are the best alternatives to Pickware?

As of 29 Oct 2026, the panel rates [Ongoing WMS (3.5/5)](https://whats-best.ai/software/supply-chain/ongoing-wms), [Shippingbo (3.5/5)](https://whats-best.ai/software/supply-chain/shippingbo) and [Mintsoft (3/5)](https://whats-best.ai/software/supply-chain/mintsoft) highest among the other 14 Supply Chain & Logistics products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [Ongoing WMS](https://whats-best.ai/software/supply-chain/ongoing-wms) (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [Pickware alternatives](https://whats-best.ai/software/supply-chain/pickware/alternatives).

## What this page leaves out

- 36 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 17 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 12 subprocessors facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 7 integrations facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 5 support facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 3 compliance facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 1 hosting fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 1 sovereignty dimension could not be confirmed on the vendor’s own pages and is shown as unknown.

## Sources

- [S1] Vendor homepage: https://www.pickware.com/de (checked 2026-10-26)
- [S2] Features page: https://www.pickware.com/de/funktionsuebersicht (checked 2026-10-26)
- [S3] Features page (warehouse management): https://www.pickware.com/de/lagerverwaltung (checked 2026-10-26)
- [S4] Features page (picking and shipping): https://www.pickware.com/de/kommissionierung-versand (checked 2026-10-26)
- [S5] Pricing page: https://www.pickware.com/de/preise (checked 2026-10-26)
- [S6] Legal notice: https://www.pickware.com/de/impressum (checked 2026-10-26)
- [S7] Terms of service: https://www.pickware.com/de/agb (checked 2026-10-26)
- [S8] Privacy policy: https://www.pickware.com/de/datenschutz (checked 2026-10-26)
- [S9] Inventory & stock control — found from sitemap: https://help.pickware.com/en/articles/659807-how-do-i-work-with-expiry-dates-batches-in-pickware (checked 2026-10-26)
- [S10] Inventory & stock control — found from sitemap: https://help.pickware.com/en/articles/659314-how-do-i-manage-my-stock (checked 2026-10-26)
- [S11] Warehouse operations: receiving, picking & packing — found from sitemap: https://help.pickware.com/en/articles/659794-how-does-batch-picking-work-in-the-wms-app (checked 2026-10-26)
- [S12] Warehouse operations: receiving, picking & packing — found from sitemap: https://help.pickware.com/en/articles/659793-how-does-single-order-picking-work-in-the-wms-app (checked 2026-10-26)
- [S13] Multi-carrier shipping & returns — found from sitemap: https://help.pickware.com/en/articles/659599-using-multiple-shipping-carriers-in-parallel (checked 2026-10-26)
- [S14] Multi-carrier shipping & returns — found from sitemap: https://help.pickware.com/en/articles/659838-how-do-i-configure-shipping-methods-so-that-the-correct-carrier-products-are-automatically-selected (checked 2026-10-26)
- [S15] Integrations, automation & exit — found from sitemap: https://help.pickware.com/en/articles/659731-how-can-i-use-the-pickware-api-for-automation (checked 2026-10-26)
- [S16] Integrations, automation & exit — found from sitemap: https://help.pickware.com/en/articles/659654-export-for-datev-powered-by-pickware-plugin-configuration (checked 2026-10-26)

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Cite as: whats-best.ai, "Pickware — Supply Chain & Logistics", AI panel analysis, as of 2026-10-29. https://whats-best.ai/software/supply-chain/pickware

Corrections: https://whats-best.ai/correct/1012?target=page