# Shipmondo — Supply Chain & Logistics

Shipmondo by Shipmondo ApS holds a panel rating of 3/5 from 6 AI judges (category median 3/5), as of 2026-10-28. Provenance: EU-Made; sovereignty: not determined.

- Vendor: Shipmondo ApS (https://shipmondo.com)
- Category: [Supply Chain & Logistics](https://whats-best.ai/software/supply-chain.md)
- Provenance (editorial classification): EU-Made
- Canonical page: https://whats-best.ai/software/supply-chain/shipmondo
- Alternatives: https://whats-best.ai/software/supply-chain/shipmondo/alternatives ([markdown](https://whats-best.ai/software/supply-chain/shipmondo/alternatives.md))
- Data as of: 2026-10-29 · evaluated 2026-10-28 · oldest source captured 2026-10-26

**AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology

## At a glance

- Vendor: Shipmondo ApS
- Headquarters: Not stated on the vendor’s pages as of 26 Oct 2026
- Data hosting: Not stated on the vendor’s pages as of 26 Oct 2026
- Free plan: Yes, per the vendor’s own page [S5]

## The panel's verdict

Shipmondo ApS, based in Odense, Denmark, is a shipping, order management and pick-and-pack platform for webshops. Shipping and returns scores highest at 7 to 8: eighteen named carriers, rate comparison, customs documents, a choice between built-in rates and the merchant's own agreements at a 60 EUR one-time activation per customer number, and a self-service return portal. Warehouse operations follow at 6 to 7 on three documented picking methods and scan-based order checks; integration and automation runs 6 to 8 on more than eighty connectors and a documented REST API with webhooks and a sandbox. Inventory control is the weak end at 0 to 2: two judges entered no rating for lack of public information; the rest scored only picking data. We found no public information on stock figures, purchase orders or stock synchronised to sales channels. Freight and transport splits 4 to 5, between bookable pallet freight with electronic pickup and documentation that runs through one carrier's products, with no public information on CMR documents or CO2 reporting. Sovereignty scores sit at 4.

**Speaks for it:**
- Eighteen carriers named, with rates compared across carriers and delivery methods and built-in rates usable without negotiating agreements first
- Self-service return portal with custom return reasons, labelless returns and pay-on-use labels
- Three documented picking methods, up to paperless digital pick paths with route optimisation, product images and a scan check that rejects a wrong item
- Forty shop systems, nineteen ERP and accounting systems, sixteen payment gateways and six WMS systems listed, beside a documented REST API with changelog, webhooks, a sandbox and a CLI
- All three plans priced publicly — Free at EUR 0, Essentials at EUR 11 and Pro at EUR 29 per month — with signup stated as no credit card needed

**Held against it:**
- We found no public information on stock figures per product, movement history, purchase orders or stock synchronised to sales channels
- Imported data is automatically deleted without possibility of recovery after the plan's retention period (two years on Free and Essentials, four on Pro), with no public information on a documented export of orders and shipment history at contract end
- Freight documentation runs through a single carrier's products, and we found no public information on CMR or eCMR documents, CO2 reporting, spot quotes or freight invoice checking
- Carrier rate tables sit behind a login, VAT treatment is not stated on the captured pages, and DHL Freight additional service fees are not quantified
- We found no public information on hosting location, ownership, subprocessors beyond Bambora Checkout (Worldline) for payments, or a security certification

**Best for:**
- You run a European webshop and want multi-carrier parcel shipping, customs handling and a self-service return portal without first negotiating carrier agreements
- Your warehouse team wants to move from printed pick lists to paperless digital pick paths with scan-based order checks as volume grows
- You want to run your own negotiated carrier agreements beside the vendor's built-in rates and can absorb a one-time 60 EUR activation per customer number
- You connect a webshop or an ERP such as Shopify, WooCommerce, Dynamics 365 Business Central or Odoo and value a documented public API with webhooks and a sandbox

**Avoid if:**
- Your operation depends on a stock ledger — the published feature list names shipping, order management, pick and pack, automation, delivery checkout, return portal and analytics, and inventory control scores run 0 to 2
- You must keep your order and shipment history beyond your plan's retention period, since imported data is automatically deleted without possibility of recovery (two years on Free and Essentials, four on Pro)
- You need to ship restricted goods — the pages state that dangerous goods, alcohol and international COD, among others, currently are not supported through Shipmondo and require an own freight agreement applied for in writing with DHL Freight
- You are not a business — the terms require a registered company with a valid and active VAT number to use the service

## Scores by judge and criterion

Scores out of 5, each judge scoring independently against the published rubric (v1). "n/r" = not rated: the vendor publishes no price, or the judge found no public information on that criterion.

| Criterion | The E-Commerce Operations Lead | The Warehouse Manager | The Transport Planner | The Fulfilment Provider | The IT & Integration Lead | The Skeptic |
| --- | --- | --- | --- | --- | --- | --- |
| Inventory & stock control | n/r | 1/5 | 1/5 | 1/5 | 0.5/5 | n/r |
| Warehouse operations: receiving, picking & packing | 3.5/5 | 3.5/5 | 3.5/5 | 3/5 | 3/5 | 3/5 |
| Multi-carrier shipping & returns | 4/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 4/5 |
| Freight & transport management | 2.5/5 | 2/5 | 2.5/5 | 2/5 | 2.5/5 | 2/5 |
| Integrations, automation & exit | 3.5/5 | 3/5 | 3.5/5 | 4/5 | 3.5/5 | 3.5/5 |
| European sovereignty | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 |
| Pricing transparency | 3.5/5 | 3/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 |
| **Weighted verdict** | **3.5/5** | **2.5/5** | **3/5** | **3/5** | **2.5/5** | **3/5** |

### The judges

- **The E-Commerce Operations Lead** (v1.0): Ships three hundred parcels a day from a shop, two marketplaces and a wholesale channel. Wants stock that is right on every channel so nothing is oversold, labels for four carriers printed in one batch, customs papers for Switzerland without retyping, and a returns portal that stops the support inbox filling up every January.
- **The Warehouse Manager** (v1.0): Runs two shifts in a four-thousand-square-metre warehouse with temps who start on Monday. Wants goods receipt against the purchase order, bin locations and scanner-guided picks a new hire gets right on day one, batch and best-before dates that are actually tracked, and pick and error rates per shift instead of a feeling.
- **The Transport Planner** (v1.0): Books forty pallets and three part loads a week for a machinery wholesaler, mostly by e-mail and phone. Wants quotes from several forwarders compared in one place, the agreed rates stored so invoices can be checked against them, eCMR instead of paper, and a CO2 figure per shipment the sustainability report can cite.
- **The Fulfilment Provider** (v1.0): Runs a 3PL warehouse with twenty-two client brands, each on a different shop system. Wants one WMS that keeps every client's stock and orders apart, connects to whatever shop the next client brings, ships on the client's own carrier contracts or the house rates, and turns picks, storage and packaging into a client invoice.
- **The IT & Integration Lead** (v1.0): Owns the ERP, the shop and the DATEV export for a mid-sized manufacturer, and gets the call when an order does not arrive in the warehouse. Wants a documented API and webhooks, EDI for the two retail chains, connectors the vendor actually maintains, a processor list for the recipient addresses, and a full export the day the contract ends.
- **The Skeptic** (v1.0): Has seen a "WMS" that was a stock column in a shop plugin and a "free" shipping tool that made its money on every label. Reads "integrates with everything" as a logo wall, asks whether own carrier contracts are allowed on the cheap tier, what the per-order fee is past the allowance, and how the order history leaves with you.

## European sovereignty — proven facts

Built only from facts on the vendor's own pages; a dimension we could not prove is left open, never scored as zero. Headline: not determined.

| Dimension | Finding | Points | Source |
|---|---|---|---|
| Legal entity | Not determined | — | — |
| Ownership | Not determined | — | — |
| Data residency | Not determined | — | — |
| Subprocessors | Not determined | — | — |

## Key facts

Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources).

**Compliance**
- DPA acceptance: yes [S7]
- DPA download: yes · no [S6]
- DPA roles: data controller · data processor [S7]
- DPA with processors: yes [S8]
- GDPR: processing in accordance with GDPR and Data Protection Act [S8]

**Data**
- Automatic deletion: yes · no [S7]
- Deletion after retention: 5 [S8]
- Purchase categories: name, address, e-mail address, phone number [S8]
- Purchase retention years: Danish Accounting Act · 5 [S8]
- Reminder fee days: 10 [S7]
- Retention free: 4 · 2 · 2 [S7]
- Storage retention: 4 · 2 · 2 [S5]
- Subject rights: access, correction, data portability, objection/limitation, deletion [S8]
- Unpaid claims withdrawal days: 6 [S7]

**Integrations**
- API: API, carriers and integrations listed [S6]
- API: yes [S11]
- API: yes · Shipmondo.dev [S15]
- API changelog: yes [S15]
- API documentation: yes · yes [S16]
- API endpoint: POST · https://app.shipmondo.com/api/public/v3/shipments [S15]
- Carriers listed in portal: web portal, login required [S7]
- Cli: Claude · Copilot · Cursor · Gemini · yes · create shipments · retrieve data · download labels · chain actions [S15]
- Connection methods: plug_and_play · api · file_integration · cli [S15]
- Ecommerce list: 40 · Shopify · WooCommerce · Magento 2 · BigCommerce · PrestaShop · Wix · Zapier [S15]
- Ecommerce systems: E-commerce integrations for order and shipping management, pick/pack, label printing [S15]
- Erp accounting systems: Automatic order import, freight booking, label printing, automated bookkeeping of sales orders [S15]
- Erp list: 19 · Dynamics 365 Business Central · Dynamics NAV · E-conomic · Fortnox · Odoo [S15]
- File integration format: JSON · XML [S15]
- Integrations: yes [S11]
- Payment gateway list: 16 · Stripe · PayPal · Klarna Payments · QuickPay · Shopify Payments [S15]
- Payment gateways: Capture payments and make refunds within workflow and return flow [S15]
- Platforms API: Integrations with popular webshop platforms plus API integration [S2]
- Sandbox: yes [S4]
- Sandbox: Demo and sandbox available [S6]
- System types: e-commerce platforms · ERP · accounting systems · payment gateways · WMS [S1]
- Third party support limited: limited [S7]
- Webhook data formats: JSON · XML [S16]
- Webhook management: yes · yes [S16]
- Webhook setup: yes · yes · yes [S16]
- Wms list: 6 · Apport · LOGIA WMS · Ongoing · Pakman · PeakWMS · SELVEO [S15]
- Wms systems: Book shipping labels from WMS systems [S15]

**Legal**
- Complaint authority: Danish Data Protection Agency (Datatilsynet) [S8]
- Entity address: Hvilehøjvej 25, 5220 Odense SØ, Denmark [S7]
- Entity name: Shipmondo ApS [S7]
- Entity VAT: Denmark · 36399066 [S7]
- General terms: General Terms of Service [S6]
- Governing law: City Court in Odense · Danish law [S7]
- Language precedence: Danish [S7]
- Payments terms: Shipmondo Payments Terms of Service [S6]
- Privacy policy: yes [S6]
- Terms documents: Terms and Conditions, GDPR and security documents provided on site [S6]

**Pricing**
- Auto renewal: yes [S7]
- Essentials price: Essentials · EUR · 11 [S5]
- Free account: yes [S6]
- Free plan available: 3 · yes [S1]
- Free price: Free · EUR · 0 [S5]
- Free trial credit card: yes · no [S5]
- Freight pickup included: yes [S13]
- Label price: 0.08 · 0.03 [S5]
- Label usage fee: yes · yes [S1]
- No credit card needed: no [S1]
- No refunds: no [S7]
- Own carrier agreement setup fee: per customer number · 48 · 60 [S5]
- Payment error lock days: 5 [S7]
- Payment gateway: Bambora Checkout (Worldline) · yes · no [S7]
- Payment methods: Visa/Dankort · MasterCard · MaestroCard · JCB · American Express · Diners Card [S7]
- Prepaid subscription: in advance for subscription period [S7]
- Price change notice days: email · 30 [S7]
- Pro price: Pro · EUR · 29 [S5]
- Volume discounts: yes [S1]
- Yearly discount: 20 [S5]

**Product**
- Additional service fees: yes [S13]
- Analytics: yes [S1]
- Analytics: shipment · order · fulfillment · pick path · return portal [S5]
- Analytics modules: Shipmondo Analytics: shipment, fulfillment, order, pick path, and return portal analytics [S2]
- API: yes · yes [S1]
- API available: yes · Trendhim uses Shipmondo API [S4]
- Auto label printing: Print client automatically prints shipping labels, packing slips, customs documents [S2]
- Automatic label printing: labels · customs documents · packing slips · yes [S4]
- B2b pallets: yes [S1]
- Barcode label printing: Barcode labels can be created and printed per item or for shelf edge [S3]
- Booking steps: 4 · five minutes [S4]
- Built in rates: yes · yes [S4]
- Camera scanner: Settings > Pick · yes [S10]
- Cargo range: smaller parcels, refrigerated goods, bulk shipments, pallets, dangerous goods, other niche cargo [S4]
- Carrier filter by country: sender_country · receiver_country [S11]
- Carrier library: Nordic and international carriers [S4]
- Carrier list: Page provides an overview of carriers supported at Shipmondo [S11]
- Carrier onboarding open: yes [S11]
- Carrier requirements: Users must meet carrier requirements for packaging, measurements, insurance and claim procedures [S14]
- Combine agreements: yes [S1]
- Currency options: DKK · SEK · NOK · EUR · GBP [S5]
- Custom filters: Create and save custom filters by carrier, destination country, payment status, product quantities [S2]
- Customer count claim: 50000 [S2]
- Customer notifications: Automated order updates via e-mail or SMS (Personalized Message) [S2]
- Customs fees split: receiver · sender [S7]
- Customs handling: yes · yes [S4]
- Customs proforma: pro forma invoice required for non-EU destinations needing customs clearance [S13]
- Delivery checkout shipping option: Customers select shipping option in delivery checkout when placing orders [S2]
- Demo account: yes · no [S2]
- Demo no setup: no [S2]
- Device support: Works from workstation, tablet, mobile, scanner; integrates with designated printers [S2]
- Digital pick path: Digital pick paths collect items from several orders in one list sorted by warehouse location, so the warehouse is walked once per trip [S3]
- Digital pick paths batch picking: yes · yes [S9]
- Digital pick paths benefits: yes · yes · yes · yes · yes [S9]
- Digital pick paths devices: computer · tablet · mobile · yes · yes [S9]
- Document designer: Document Designer customizes pick lists/pick path lists with weight, barcodes, product images [S3]
- Document designer tech: Documents written in HTML and Liquid; ready-made templates available for pick lists [S3]
- Drop off points: PostNord · Bring · GLS · UPS [S12]
- Dropoff default: yes · yes [S14]
- Eligibility VAT: yes · yes [S7]
- End of day list: yes [S13]
- Erp wms ecommerce integration: booking via manual, ERP, WMS or e-commerce systems [S4]
- Error reduction claim: picking errors down to 0% [S2]
- Fair use applies all plans: Free · Essentials · Pro [S7]
- Features: Shipping · Order Management · Pick & Pack · Automation · Delivery Checkout · Personalized Message · Return Portal · Analytics [S6]
- Features list: Shipping · Order Management · Pick & Pack · Automation · Delivery Checkout · Personalized Message · Return Portal · Analytics [S15]
- Filterable carrier search: yes [S11]
- Free account: yes [S12]
- Free services: API services · Integrations · Freight modules · Return portals [S7]
- Freight agreements: Shipmondo offers freight agreements through which users purchase freight and send shipments [S14]
- Freight booking platform: unified platform for freight booking, carriers and integrations [S4]
- Freight parcel pallet: parcels and pallets within Sweden and from Sweden to abroad [S13]
- Freight sweden shipments: yes [S13]
- Freight worldwide: yes [S13]
- Hand scanner hid mode: HID [S10]
- International address response hours: 48 [S7]
- Item barcode prerequisite: barcodes assigned to items in Shipmondo [S10]
- Label cancellation period: 10 · 14 [S7]
- Label validity: 7 [S7]
- Label validity: Shipping labels have a limited validity period that varies by carrier [S14]
- Labelless returns: yes [S12]
- Liability exclusion: no [S7]
- Missing carrier contact: Users can contact Shipmondo if their carrier is not on the list [S11]
- Multi order processing: Single or multiple orders processed simultaneously with optimized warehouse route [S2]
- Multi webshop orders: Gather and manage orders across multiple webshops and countries [S2]
- No resale: no [S7]
- Not carrier: no · no [S7]
- Objection window days: 30 · 45 [S7]
- Offered carrier agreements: yes [S1]
- Order check: Order check: scan barcode on each item; wrong item triggers error message [S3]
- Order filtering: Orders can be selected or filtered, e.g. by delivery method, to create a pick path [S3]
- Order integrations limits: unlimited · 1 · 3 [S5]
- Order management: yes · yes [S1]
- Order shipping combined: Order and shipping management combined in one system; pick lists, fulfilments, packing slips, freight booking [S2]
- Order status events: order status Initiated to Shipped [S16]
- Own agreements: yes [S4]
- Own carrier agreements: yes [S1]
- Own carrier agreements limits: unlimited · 2 [S5]
- Packaging requirements: packaging must withstand road transport in tarpaulin-covered trucks; sender responsible for protection [S13]
- Partial fulfillment: yes [S3]

**Support**
- API changelog: yes [S11]
- Channels: email · phone [S14]
- Demo: yes [S1]
- Help center: yes · yes [S1]
- Help center: Help Center · FAQ · Contact · Operational Status [S2]
- Help center: Help Center, FAQ, Contact, Operational Status [S4]
- Help center: Help Center, FAQ, Contact, Operational Status available [S6]
- Help center: Help Center · FAQ · Contact · Operational Status [S11]
- Help center: Help Center · FAQ · Contact · Operational Status [S16]
- Opening hours: Monday - Friday · 9.00-16.00 [S6]
- Opening hours: Monday - Friday · 9.00-16.00 [S15]
- Operational status page: yes [S1]
- Self service faq: yes [S14]
- Startup package: yes · 100 [S5]

63 more facts on the canonical page: https://whats-best.ai/software/supply-chain/shipmondo

## Questions

### Is Shipmondo European?

Yes. whats-best.ai classifies Shipmondo as EU-Made.

### Where does Shipmondo store data?

Not stated on the vendor’s pages as of 26 Oct 2026.

### Does Shipmondo have a free plan?

Yes. Shipmondo has a free plan, per [the vendor’s page captured 26 Oct 2026](https://whats-best.ai/evidence/10702).

### What are the best alternatives to Shipmondo?

As of 29 Oct 2026, the panel rates [Ongoing WMS (3.5/5)](https://whats-best.ai/software/supply-chain/ongoing-wms), [Shippingbo (3.5/5)](https://whats-best.ai/software/supply-chain/shippingbo) and [Mintsoft (3/5)](https://whats-best.ai/software/supply-chain/mintsoft) highest among the other 14 Supply Chain & Logistics products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [Ongoing WMS](https://whats-best.ai/software/supply-chain/ongoing-wms) (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [Shipmondo alternatives](https://whats-best.ai/software/supply-chain/shipmondo/alternatives).

## Head-to-head

- [Shipmondo vs Sendcloud](https://whats-best.ai/compare/sendcloud-vs-shipmondo.md)

## What this page leaves out

- 35 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 7 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 2 integrations facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 2 support facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 1 sovereignty dimension could not be confirmed on the vendor’s own pages and is shown as unknown.

## Sources

- [S1] Vendor homepage: https://shipmondo.com/ (checked 2026-10-26)
- [S2] Features page (order management): https://shipmondo.com/features/order-management/ (checked 2026-10-26)
- [S3] Features page (pick and pack): https://shipmondo.com/features/pick-and-pack/ (checked 2026-10-26)
- [S4] Features page (freight booking): https://shipmondo.com/features/book-freight/ (checked 2026-10-26)
- [S5] Pricing page: https://shipmondo.com/pricing/ (checked 2026-10-26)
- [S6] Security / trust page: https://shipmondo.com/security/ (checked 2026-10-26)
- [S7] Terms naming the legal entity: https://shipmondo.com/security/terms/ (checked 2026-10-26)
- [S8] Privacy policy: https://shipmondo.com/security/privacy-policy/ (checked 2026-10-26)
- [S9] Warehouse operations: receiving, picking & packing — found from sitemap: https://help.shipmondo.com/en/articles/5051491-picking-solutions-in-shipmondo (checked 2026-10-26)
- [S10] Warehouse operations: receiving, picking & packing — found from sitemap: https://help.shipmondo.com/en/articles/5148155-order-check-scan-items-when-picking (checked 2026-10-26)
- [S11] Multi-carrier shipping & returns — found from sitemap: https://shipmondo.com/carriers/ (checked 2026-10-26)
- [S12] Multi-carrier shipping & returns — found from sitemap: https://shipmondo.com/dictionary/return-label/ (checked 2026-10-26)
- [S13] Freight & transport management — found from sitemap: https://help.shipmondo.com/en/articles/4170912-dhl-freight-sweden-information-and-requirements (checked 2026-10-26)
- [S14] Freight & transport management — found from sitemap: https://help.shipmondo.com/en/articles/4248051-get-started-purchase-of-freight (checked 2026-10-26)
- [S15] Integrations, automation & exit — found from sitemap: https://shipmondo.com/integrations/ (checked 2026-10-26)
- [S16] Integrations, automation & exit — found from sitemap: https://shipmondo.com/dictionary/webhook/ (checked 2026-10-26)

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Cite as: whats-best.ai, "Shipmondo — Supply Chain & Logistics", AI panel analysis, as of 2026-10-29. https://whats-best.ai/software/supply-chain/shipmondo

Corrections: https://whats-best.ai/correct/1014?target=page