# Shippingbo — Supply Chain & Logistics

Shippingbo by Facilecomm SAS holds a panel rating of 3.5/5 from 6 AI judges (category median 3/5), as of 2026-10-28. Provenance: EU-Made; sovereignty: not determined.

- Vendor: Facilecomm SAS (https://www.shippingbo.com)
- Category: [Supply Chain & Logistics](https://whats-best.ai/software/supply-chain.md)
- Provenance (editorial classification): EU-Made
- Canonical page: https://whats-best.ai/software/supply-chain/shippingbo
- Alternatives: https://whats-best.ai/software/supply-chain/shippingbo/alternatives ([markdown](https://whats-best.ai/software/supply-chain/shippingbo/alternatives.md))
- Data as of: 2026-10-29 · evaluated 2026-10-28 · oldest source captured 2026-10-26

**AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology

## At a glance

- Vendor: Facilecomm SAS
- Headquarters: Not stated on the vendor’s pages as of 26 Oct 2026
- Data hosting: Not stated on the vendor’s pages as of 26 Oct 2026
- Free plan: Not stated on the vendor’s pages as of 26 Oct 2026

## The panel's verdict

Shippingbo is an order management and WMS platform from Facilecomm SAS of Toulouse for e-merchants and logistics providers. It is strongest on warehouse operations, scored 8 to 9, for scan-validated goods receipt, several picking strategies, label printing blocked until an order is compliant, and offline-tolerant handhelds. Scores of 7 to 8 on inventory control and shipping and returns reflect historised stock movements with lot numbers, real-time multi-channel synchronisation, automated carrier selection, bulk label printing, pre-filled CN23 documents and one-click returns. Freight and transport is the weak point at 2 to 4: the documented module is parcel shipping, and we found no public information on pallet, groupage or truckload booking, CMR or eCMR documents, freight invoice audit or CO2 per shipment. Integration and automation holds at 7; pricing transparency sits at 3, with only the STARTER + figure ("À partir de 19€ HT/mois") public. Sovereignty spans 5 to 7: a French contracting entity and OVH hosting in France for website data, but the application itself stated to be hosted at Heroku with no location given. Criterion spreads stayed within two points.

**Speaks for it:**
- Warehouse operations scored 8 to 9, with scan-validated goods receipt, several picking strategies and label printing blocked until an order is compliant.
- Every stock in, out, transfer and return is historised, with lot numbers and real-time synchronisation across sales channels.
- Automated carrier selection by rules, bulk label printing, pre-filled CN23 customs documents and one-click return labels are documented.
- A developer portal, a REST API with webhooks and CSV exports are documented; the captured pages give different figures for the connector count, more than 200 on one page and more than 300 on another.
- A free trial and a free demo are offered, without commitment.

**Held against it:**
- Freight and transport scored 2 to 4, with the documented transport module covering parcel shipping only.
- Only the STARTER + figure is public — "À partir de 19€ HT/mois" — while PRO +, PREMIUM + and EXPERT + are all "sur devis", with no public per-order or per-label fee.
- The terms require the client to supply its own carrier contract, with label-fee back-charges or termination otherwise.
- The application is stated to be hosted at Heroku with no location given, and the security commitment is best-efforts with no certification named.
- PDA equipment and modules are not natively included, and training and setup are separately priced.

**Best for:**
- You run parcel fulfilment and need scan-driven warehouse operations with picking productivity reported per operator and shift.
- You sell across many channels and need real-time stock synchronisation with per-channel pre-reservation.
- You hold your own carrier contracts and want automated carrier selection, bulk label printing and one-click return labels.
- You run Sage or Odoo and want documented synchronisation flows with a defined master system per data type.

**Avoid if:**
- You ship pallets, groupage or full loads and need forwarder quotes, CMR documents or freight invoice audit — the documented transport module is parcel-only.
- You need a computed annual cost before committing — ask the vendor: the public pages we read do not show it
- You expect to ship on vendor-provided rates — the terms make supplying your own carrier contract mandatory, with label-fee back-charges or termination otherwise.
- Your security review requires a named certification or a stated application hosting location — the pages show a best-efforts security commitment and state the application is hosted at Heroku with no location given.

## Scores by judge and criterion

Scores out of 5, each judge scoring independently against the published rubric (v1). "n/r" = not rated: the vendor publishes no price, or the judge found no public information on that criterion.

| Criterion | The E-Commerce Operations Lead | The Warehouse Manager | The Transport Planner | The Fulfilment Provider | The IT & Integration Lead | The Skeptic |
| --- | --- | --- | --- | --- | --- | --- |
| Inventory & stock control | 3.5/5 | 4/5 | 4/5 | 4/5 | 4/5 | 3.5/5 |
| Warehouse operations: receiving, picking & packing | 4/5 | 4.5/5 | 4/5 | 4/5 | 4/5 | 4/5 |
| Multi-carrier shipping & returns | 3.5/5 | 4/5 | 4/5 | 4/5 | 4/5 | 3.5/5 |
| Freight & transport management | 2/5 | 1.5/5 | 2/5 | 2/5 | 1/5 | 1/5 |
| Integrations, automation & exit | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 |
| European sovereignty | 3/5 | 3/5 | 3/5 | 3/5 | 3.5/5 | 2.5/5 |
| Pricing transparency | 1.5/5 | 1.5/5 | 1.5/5 | 1.5/5 | 1.5/5 | 1.5/5 |
| **Weighted verdict** | **3/5** | **3.5/5** | **3/5** | **3.5/5** | **3.5/5** | **3/5** |

### The judges

- **The E-Commerce Operations Lead** (v1.0): Ships three hundred parcels a day from a shop, two marketplaces and a wholesale channel. Wants stock that is right on every channel so nothing is oversold, labels for four carriers printed in one batch, customs papers for Switzerland without retyping, and a returns portal that stops the support inbox filling up every January.
- **The Warehouse Manager** (v1.0): Runs two shifts in a four-thousand-square-metre warehouse with temps who start on Monday. Wants goods receipt against the purchase order, bin locations and scanner-guided picks a new hire gets right on day one, batch and best-before dates that are actually tracked, and pick and error rates per shift instead of a feeling.
- **The Transport Planner** (v1.0): Books forty pallets and three part loads a week for a machinery wholesaler, mostly by e-mail and phone. Wants quotes from several forwarders compared in one place, the agreed rates stored so invoices can be checked against them, eCMR instead of paper, and a CO2 figure per shipment the sustainability report can cite.
- **The Fulfilment Provider** (v1.0): Runs a 3PL warehouse with twenty-two client brands, each on a different shop system. Wants one WMS that keeps every client's stock and orders apart, connects to whatever shop the next client brings, ships on the client's own carrier contracts or the house rates, and turns picks, storage and packaging into a client invoice.
- **The IT & Integration Lead** (v1.0): Owns the ERP, the shop and the DATEV export for a mid-sized manufacturer, and gets the call when an order does not arrive in the warehouse. Wants a documented API and webhooks, EDI for the two retail chains, connectors the vendor actually maintains, a processor list for the recipient addresses, and a full export the day the contract ends.
- **The Skeptic** (v1.0): Has seen a "WMS" that was a stock column in a shop plugin and a "free" shipping tool that made its money on every label. Reads "integrates with everything" as a logo wall, asks whether own carrier contracts are allowed on the cheap tier, what the per-order fee is past the allowance, and how the order history leaves with you.

## European sovereignty — proven facts

Built only from facts on the vendor's own pages; a dimension we could not prove is left open, never scored as zero. Headline: not determined.

| Dimension | Finding | Points | Source |
|---|---|---|---|
| Legal entity | Not determined | — | — |
| Ownership | Not determined | — | — |
| Data residency | Not determined | — | — |
| Subprocessors | Not determined | — | — |

## Key facts

Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources).

**Compliance**
- Analytics cookies: Google Analytics · yes [S6]
- GDPR: yes · yes [S15]
- GDPR: yes · yes [S16]
- Minors erasure: 18 · yes [S6]
- Security commitment: best-efforts logical and physical security commitment; no certifications named [S5]
- Security measures: SSL certificate · encryption · access codes · firewall · antivirus [S6]
- Supervisory authority: France · CNIL [S6]

**Data**
- Collected types: nom · prénom · téléphone · email · site web · adresse postale · situation professionnelle · échanges · visites du site · données économiques et financières · données de connexion [S6]
- Customer responsibility: client responsible for regular backups of its data [S5]
- Hosting role: vendor acts only as data host, does not know/control/modify data [S5]
- Payment storage: no · yes [S6]
- Retention cookies: 13 [S6]
- Retention customers: 10 [S6]
- Retention prospects: 3 [S6]

**Hosting**
- Availability: 99.99 [S15]
- Availability: 99.99 [S16]
- EU transfers: yes · EU standard contractual clauses [S6]
- Geo replication: yes · yes [S15]
- Geo replication: yes [S16]
- Ovh france: France · OVH [S6]
- Ovh location choice: France [S6]
- Provider: OVH SARL · 2 rue Kellermann – 59100 Roubaix – France [S4]
- Provider rcs: Lille Métropole 424 761 419 00045 [S4]
- Shippingbo app: Heroku [S6]

**Integrations**
- API: yes [S4]
- API: yes [S3]
- API: yes [S1]
- API: yes [S6]
- API: Shippingbo API available [S7]
- API: native APIs governed by separate CGU API terms [S5]
- API: API for integration with ERP and WMS [S11]
- API: Shippingbo API offered [S13]
- API compatibility: WMS · CRM · ERP [S8]
- Cms marketplaces connectors: Native connectors for major CMS and marketplaces [S11]
- Connectors: connectors to client environment and third-party services (ERP, CRM, CMS, OMS, TMS, WMS) [S5]
- Count: 200 [S14]
- Count 200: yes · CMS · marketplaces · ERP · carriers · 200 [S8]
- Data exchange methods: yes · yes · yes [S15]
- Developer portal: yes [S15]
- Developer portal: yes [S16]
- Discord: yes [S1]
- Ecosystem: Integrations with CMS, ERP, marketplaces, carriers [S1]
- Ecosystem count: CMS, marketplaces, private sales, carriers, ERP [S15]
- Ecosystem count: 300 [S16]
- Erp API: yes · yes · yes [S9]
- Integration count: More than 200 plug-and-play integrations for sales channels, warehouses and carriers [S12]
- Intermediary role: technical intermediary only for data transfers between supply-chain actors [S5]
- Sage data exchange methods: REST API · flat files · integrator connection [S16]
- Sales sources count: More than 100 sales sources connected; custom API connectors on request [S2]

**Legal**
- Address: FR44523471019 · 3 Avenue de l’Europe, Bâtiment A, 31400 Toulouse [S5]
- Contract documents: contract consists of the Offer, a Data Protection Agreement, these CGS, and the API terms of use [S5]
- Customer reference rights: customer grants vendor right to use name/logo as customer reference without compensation [S5]
- Entity: Facilecomm · 0534412343 · 3 Avenue de l’Europe, Bâtiment D, 31400 Toulouse [S6]
- Entity: Toulouse 523 471 019 · FACILECOMM · société par actions simplifiée · 253281 [S5]
- Hyperlink restriction: yes [S4]
- Modification notice: 30 [S5]
- Obligation standard: best-efforts (obligation de moyens), no result obligation [S5]
- Owner: 6201Z · 52347101900068 · SAS Facilecomm [S4]
- Termination on modification: 0 · 30 [S5]
- Update date: terms updated 2024-10-20 [S5]

**Pricing**
- 3pl subscription rule: 3PLs must hold their own subscription to connect to a client account; unauthorized sharing may trigger back-charges or termination [S5]
- Demo: yes [S8]
- Expert plus quote only: sur devis · yes [S3]
- Free trial: yes [S4]
- Free trial: yes [S3]
- Free trial: yes [S8]
- Free trial: yes [S9]
- Free trial: yes [S11]
- Free trial: yes · yes [S15]
- Free trial: yes [S16]
- Pda not included: PDA not natively included; requires compatible equipment (e.g. Zebra) and module activation [S10]
- Premium plus quote only: sur devis · yes [S3]
- Pro plus quote only: sur devis · yes [S3]
- Starter plus price: HT · 19 [S3]
- Transport contract requirement: client must supply its own carrier contract; non-compliance may trigger label-fee back-charges or termination [S5]
- Trial: yes [S6]

**Product**
- Abc method: ABC method: products classified by revenue impact [S2]
- Active users: 5000+ [S1]
- Additional references mapping: Mapping between online and logistics references [S2]
- Advanced warehouse management: Advanced warehouse management: multi-location, picking/reserve, lot numbers, reservations [S2]
- AI audits: Shippingbo Intelligence AI Audits detect stockouts, overstocks and dormant products [S7]
- AI logistics assistant: AI logistics assistant: natural-language queries on orders, stock, returns, shipping rules [S2]
- AI product categorization: AI product categorization by actual rotation [S2]
- All in one suite: OMS + WMS + TMS all-in-one [S3]
- Allocation rules: yes [S8]
- Analytics: Shippingbo Analytics real-time dashboard centralizing all sales channel data [S2]
- Auto invoice email: Automatic invoice generation and email sending [S2]
- Auto order routing: Automatic intelligent routing of orders to warehouses and/or 3PLs [S2]
- Auto replenishment: Automated replenishment / stock threshold management [S7]
- Automated picking instructions: Automated order picking instructions [S3]
- Automatic shipping labels: yes [S9]
- Automatic stock updates: yes [S8]
- Automatic weight calculation: yes [S9]
- Automation level: 90 [S11]
- Availability: 24/7 without uptime guarantee [S5]
- B2b pda preparation: BtoB order preparation via PDA [S2]
- B2b picking: B2B picking with location guidance, logistics unit management, prioritization, traceability [S10]
- Carrier auto assignment rules: Carrier attribution automatable via custom shipping rules [S13]
- Carrier auto selection: yes · automatic per criteria (costs, delays, destinations) · yes [S14]
- Carrier connectors: All carrier label connectors are managed from a single back-office platform [S12]
- Carrier format generation: Label generated instantly in carrier-required format [S13]
- Centralization: orders · stock · shipments [S14]
- Claimed picking productivity gain: 50 [S9]
- Cn23 customs: Automatic CN23 customs documents for non-EU shipments, pre-filled with order data [S13]
- Connectivity import export: Connectivity, imports and exports module [S3]
- Continuous updates: yes [S15]
- Continuous updates: yes [S16]
- Customer communication: Customer communication module [S3]
- Customer notifications: Real-time customer notifications by email/SMS per source and status [S2]
- Customer notifications channels: email · sms · yes [S14]
- Customer setup: yes · yes [S5]
- Dashboards: Logistics control tower dashboards with KPIs: pending/in-progress/completed orders, lead times, productivity per shift [S9]
- Demo: Demo registration offered [S12]
- Demo available: yes [S13]
- Demo booking: Demo signup offered [S7]
- Description: SaaS solution Shippingbo for omnichannel logistics management [S5]
- Dropshipping order recovery: Recover orders from other Shippingbo companies (e.g. drop-shipping) [S3]
- Ecommerce inventory management: yes [S11]
- Erp connectors as sources: Native ERP connectors as order sources [S3]
- Feature list: Features: omnichannel order centralization, stock management, order prep, PDA picking, shipping label printing, multi-carrier shipping, customer notifications, post-shipping tracking, returns management [S7]
- Features: centralisation omnicanale · gestion de stock · préparation de commandes · picking PDA · impression étiquettes · multi-transporteurs · notifications client · suivi post-expédition · retours colis [S6]
- Features list: omnichannel order centralization · e-commerce stock management · order preparation · PDA picking · transport label printing · multi-carrier shipment management · customer notifications · post-shipping tracking · parcel returns management [S13]
- Fixed shelf breakdown: Fixed shelf breakdown to rebuild orders after global picking [S2]
- Fixed shelf picking: Fixed shelf picking (rucher fixe) [S2]
- Free trial: Free trial offered [S7]
- Free trial: yes [S2]
- Free trial: Free trial offered [S12]
- Future stock: Future/deferred stock management [S2]
- Global pda picking: Multi-order pickup with optimized route; items broken down by order into apiaries or preparation stations [S10]
- Gmv 2024: 5000000000 [S1]
- Go live testing: test scenarios before go-live include cancellation, partial shipment, returns, replenishment, B2B orders, multiple locations [S15]
- Implementation steps: define project scope with an integrator [S15]
- Included services: Included services module [S3]
- Individual performance tracking: yes [S9]
- Integrator develops connector: integrator [S15]
- Intelligence: Shippingbo Intelligence: AI analysis of orders, stock, transport and returns data [S1]
- Internal messages: Predefined internal messages in orders [S2]
- Kpis tracked: Orders prepared per hour/day, avg prep time per order, picking error rate, productivity per operator, dispatch time compliance [S9]

**Subprocessors**
- Third party cookies: Youtube · Facebook · Twitter · LinkedIn [S6]

**Support**
- Dedicated account management: Dedicated account management [S2]
- Demo request: yes [S9]
- Demo request: yes [S16]
- Deployment time: <7 in many cases [S11]
- Developer portal: Developer portal available [S13]
- Impersonation access: no · yes [S5]
- Maintenance notice: yes · 24 [S5]
- Onboarding days: Average number of days for complete onboarding (percentage/number not rendered in capture) [S1]
- Pack change process: sales contact · support ticket [S3]
- Payment methods: direct debit · bank transfer [S3]
- Presales audit: yes [S3]
- Ticket channel: ticket via in-solution interface [S5]
- Tickets: Support by tickets [S2]
- Training: on-site · remote · yes [S5]

170 more facts on the canonical page: https://whats-best.ai/software/supply-chain/shippingbo

## Questions

### Is Shippingbo European?

Yes. whats-best.ai classifies Shippingbo as EU-Made.

### Where does Shippingbo store data?

Not stated on the vendor’s pages as of 26 Oct 2026.

### Does Shippingbo have a free plan?

Not stated on the vendor’s pages as of 26 Oct 2026.

### What are the best alternatives to Shippingbo?

As of 29 Oct 2026, the panel rates [Ongoing WMS (3.5/5)](https://whats-best.ai/software/supply-chain/ongoing-wms), [Mintsoft (3/5)](https://whats-best.ai/software/supply-chain/mintsoft) and [Linnworks (3/5)](https://whats-best.ai/software/supply-chain/linnworks) highest among the other 14 Supply Chain & Logistics products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [Ongoing WMS](https://whats-best.ai/software/supply-chain/ongoing-wms) (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [Shippingbo alternatives](https://whats-best.ai/software/supply-chain/shippingbo/alternatives).

## What this page leaves out

- 52 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 8 integrations facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 4 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 2 legal facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 2 support facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 1 compliance fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 1 sovereignty dimension could not be confirmed on the vendor’s own pages and is shown as unknown.

## Sources

- [S1] Vendor homepage: https://www.shippingbo.com/ (checked 2026-10-26)
- [S2] Features page: https://www.shippingbo.com/liste-fonctionnalites/fonctionnalites-shippingbo/ (checked 2026-10-26)
- [S3] Pricing page (e-merchants): https://www.shippingbo.com/shippingbo-tarifs-e-commercants/ (checked 2026-10-26)
- [S4] Legal notice: https://www.shippingbo.com/mentions-legales/ (checked 2026-10-26)
- [S5] Terms of service: https://www.shippingbo.com/conditions-generales-de-service/ (checked 2026-10-26)
- [S6] Privacy policy: https://www.shippingbo.com/politique-de-confidentialite/ (checked 2026-10-26)
- [S7] Inventory & stock control — found from sitemap: https://www.shippingbo.com/fonctionnalites/gestion-de-stock-e-commerce/ (checked 2026-10-26)
- [S8] Inventory & stock control — found from sitemap: https://www.shippingbo.com/supply-chain/synchronisation-de-stock/ (checked 2026-10-26)
- [S9] Warehouse operations: receiving, picking & packing — found from sitemap: https://www.shippingbo.com/en/fonctionnalites/order-picking-management/ (checked 2026-10-26)
- [S10] Warehouse operations: receiving, picking & packing — found from sitemap: https://www.shippingbo.com/en/fonctionnalites/pda-picking/ (checked 2026-10-26)
- [S11] Multi-carrier shipping & returns — found from sitemap: https://www.shippingbo.com/en/fonctionnalites/parcel-return-solution/ (checked 2026-10-26)
- [S12] Multi-carrier shipping & returns — found from sitemap: https://www.shippingbo.com/en/supply-chain-en/multi-print-e-commerce-logistics-the-complete-guide-to-mass-printing-parcel-labels-and-boosting-productivity/ (checked 2026-10-26)
- [S13] Freight & transport management — found from sitemap: https://www.shippingbo.com/fonctionnalites/etiquettes-transport/ (checked 2026-10-26)
- [S14] Freight & transport management — found from sitemap: https://www.shippingbo.com/transport/suivi-logistique-ecommerce/ (checked 2026-10-26)
- [S15] Integrations, automation & exit — found from sitemap: https://www.shippingbo.com/en/integrations/connector-odoo/ (checked 2026-10-26)
- [S16] Integrations, automation & exit — found from sitemap: https://www.shippingbo.com/en/integrations/connector-sage/ (checked 2026-10-26)

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Cite as: whats-best.ai, "Shippingbo — Supply Chain & Logistics", AI panel analysis, as of 2026-10-29. https://whats-best.ai/software/supply-chain/shippingbo

Corrections: https://whats-best.ai/correct/1018?target=page