# Mirro — Talent Management Mirro by ZITEC COM S.R.L. holds a panel rating of 2/5 from 6 AI judges (category median 2/5), as of 2026-10-15. Provenance: EU-Made; sovereignty: not determined. - Vendor: ZITEC COM S.R.L. (https://mirro.io) - Category: [Talent Management](https://whats-best.ai/software/talent-management.md) - Provenance (editorial classification): EU-Made - Canonical page: https://whats-best.ai/software/talent-management/mirro - Alternatives: https://whats-best.ai/software/talent-management/mirro/alternatives ([markdown](https://whats-best.ai/software/talent-management/mirro/alternatives.md)) - Data as of: 2026-10-20 · evaluated 2026-10-15 · oldest source captured 2026-10-13 **AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology ## At a glance - Vendor: ZITEC COM S.R.L. - Headquarters: Not stated on the vendor’s pages as of 13 Oct 2026 - Data hosting: Not stated on the vendor’s pages as of 13 Oct 2026 - Free plan: Not stated on the vendor’s pages as of 13 Oct 2026 - Starting price: “Pricing starts at $6.5 / user / month billed annually.” (vendor’s words) [S8] ## The panel's verdict Mirro, a talent management platform from ZITEC COM S.R.L. in Bucharest aimed at medium and large organizations, is strongest on goals and feedback, where scores cluster at 7: objectives run at organization, department, team and individual level with tree-view alignment, quarter-over-quarter history and an audit trail naming who changed what and when. Performance reviews cluster at 4 — a named module with 360 input from peers, mentees and managers and documented visibility rules, but no public information on rating scales, calibration, employee sign-off or a kept review history. Learning and development is weakest, scores ranging 0-2: the only training mentioned is vendor-run workshops, which judges read as buyer onboarding, and we found no public information on skills or competency frameworks, learning paths, career paths or succession. The genuine splits are narrow: sovereignty scores range 2-3 on how much weight the unconfirmed processing region and subprocessor exposure carry against Google Cloud hosting with backups on European territory and a Made-in-the-European-Union badge; codetermination and privacy range 3-4, integrations and portability 4-5. Pricing transparency sits at 1 — four named plans, no public figures. **Speaks for it:** - Objectives run at organization, department, team and individual level with tree-view alignment, a filterable organization-wide dashboard and quarter-over-quarter history - Every progress change is logged with time and editor name, giving an auditable goal record - Feedback is published as visible only to giver, receiver and performance managers, with private notes limited to the performance manager - SSO, Slack, a plan-dependent Open API, over 200 Zapier connections, imports of users, roles, departments, contracts and management lines, and payroll and BI exports are all published - The terms promise return or destruction of data within 30 days of the collaboration ending and state that the customer owns the content **Held against it:** - Learning and development scores run 0-2, with no public information on skills or competency frameworks, learning paths, career paths or succession - No public information on configurable rating scales, calibration across teams, employee sign-off or a per-employee review history behind the reviews module - The sentiment summary that digests all feedback received by an individual is described only as a benefit, with no public information on its inputs, model provider or an off switch - Hosting sits on Google Cloud with backups on European territory, while data residency and subprocessor exposure are recorded as unconfirmed and we found no public information on a subprocessor list - We found no public information on SCIM provisioning, published API limits, a bulk export of the complete review, goal and feedback history, or a maintained sync with an incumbent HR system **Best for:** - You need a goals engine: OKRs at organization, department, team and individual level, with alignment views and a change log naming who edited what and when - You want continuous 360 feedback under published visibility rules — feedback visible only to giver, receiver and performance managers - Your team wants performance and core HR in one suite, with imports of users, roles, departments, contracts and management lines and exports to payroll and BI - You are a medium or large organization buying performance management first, with employee learning handled elsewhere **Avoid if:** - You need a configurable review cycle — rating scales, calibration, employee sign-off — and performance reviews scores sit at 4 with no public information on any of these - Employee development is central to your purchase — learning and development scores run 0-2 and the only training the captured pages show is vendor onboarding - You must put a confirmed data chain in front of a works council before signing — sovereignty scores run 2-3 with data residency and subprocessor exposure recorded as unconfirmed ## Scores by judge and criterion Scores out of 5, each judge scoring independently against the published rubric (v1). "n/r" = not rated: the vendor publishes no price. | Criterion | The Head of HR | The Managing Director | The People Analyst | The Works Council Member | The HR IT Integrator | The Skeptic | | --- | --- | --- | --- | --- | --- | --- | | Performance reviews & calibration | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 | | Goals, OKRs & continuous feedback | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | | Learning, skills & succession | 1/5 | 0/5 | 0.5/5 | 0.5/5 | 0.5/5 | 0/5 | | Works council, visibility & AI disclosure | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 | 1.5/5 | | HRIS sync, integrations & data portability | 2.5/5 | 2.5/5 | 2/5 | 2/5 | 2/5 | 2/5 | | European sovereignty | 1/5 | 1.5/5 | 1.5/5 | 1.5/5 | 1.5/5 | 1.5/5 | | Pricing transparency | n/r | n/r | n/r | n/r | n/r | n/r | | **Weighted verdict** | **2/5** | **2.5/5** | **2/5** | **2/5** | **2/5** | **1.5/5** | ### The judges - **The Head of HR** (v1.0): Runs the annual review cycle for four hundred people and has to defend every rating in it. Wants criteria fixed before the cycle starts, calibration across departments, reminders that chase managers so HR does not have to, and a review history the employee can see and sign. - **The Managing Director** (v1.0): Runs a sixty-person company without a talent team and wants goals everyone can see, regular one-to-ones that actually happen, and a yearly conversation that is prepared rather than improvised. Has no patience for a suite that needs a consultant before the first review goes out. - **The People Analyst** (v1.0): Owns the skills model, the succession bench and the training budget. Wants skills profiles with gaps against role requirements, learning tied to those gaps rather than to a course catalogue, talent reviews per key role, and data that can be exported and analysed outside the tool. - **The Works Council Member** (v1.0): Has to sign the works agreement before any of this goes live. Asks who can read a manager's private note, how small a team may be before survey results stop being anonymous, how long ratings are kept, and whether any AI feature summarises or scores colleagues without a human deciding. - **The HR IT Integrator** (v1.0): Connects the tool to the HR system and the identity provider and will be asked for the data when the contract ends. Wants org chart and manager relations synced from the HRIS, SSO and SCIM, a documented API, and a full export of reviews and goals rather than one PDF per person. - **The Skeptic** (v1.0): Has heard "high-performance culture", "bias-free reviews" and "AI-powered growth" from every vendor. Reads for the anonymity threshold behind the anonymous survey, what the AI review summary was built from, whether the "skills engine" is more than a tag list, and whether five years of reviews leave with the customer. ## European sovereignty — proven facts Built only from facts on the vendor's own pages; a dimension we could not prove is left open, never scored as zero. Headline: not determined. | Dimension | Finding | Points | Source | |---|---|---|---| | Legal entity | Not determined | — | — | | Ownership | Not determined | — | — | | Data residency | Not determined | — | — | | Subprocessors | Not determined | — | — | ## Key facts Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources). **Compliance** - Confidentiality duration: 5 [S4] - Data safety: technical safety measures; written accord required from third-party providers [S3] - GDPR: yes [S8] - GDPR all plans: yes [S2] - GDPR DPA: yes · Data Processor · yes [S4] - Privacy shield: EU-US Privacy Shield certified providers for US cloud storage [S3] **Data** - Backup policy: AES 256-bit · 7 · weekly · every 5 minutes · twice daily [S4] - Collected: name · surname · email address · phone number [S3] - Ownership: yes [S4] - Recovery: Point-in-Time · yes [S4] - Retention: 3 [S3] - Return on termination: 30 [S4] - Rights: access and copy · update/deletion · restriction or objection · portability to another organization in electronic format · complaint to ANSPDCP [S3] **Hosting** - Data region: Europe [S4] - EU made: European Union [S2] - EU made: Made in the European Union [S6] - EU made: yes [S8] - Provider: Google Cloud [S4] **Integrations** - Mobile app: yes [S5] - Okr checkins: performance check-ins tied to OKR software tracking [S6] - Open API: yes [S2] - Open API: Open API Mirro · yes · yes [S4] - Payroll export: export to chosen payroll provider [S7] - Slack docs: Slack · Docs [S2] - Zapier: Zapier · 200 [S2] **Legal** - Entity: ZITEC COM S.R.L. · 165 Splaiul Unirii, TN02 Building, 6th floor, 3rd District, Bucharest · 15496736 · J2003007701408 [S4] - EU funding: European Fund for Regional Development [S1] - EU funding: co-financed by the European Fund for Regional Development; mentions Romanian Government [S2] - EU origin: yes [S1] - EU origin: yes [S5] - Role: data Operator [S3] - Suspension nonpayment notice: 5 [S4] - Termination convenience notice: 12 [S4] - Termination cure period: 120 [S4] - Terms update date: August 31st, 2026 [S4] - Warranty: professional manner and commercially reasonable efforts for availability and functionality [S4] - Warranty disclaimer: yes [S4] **Pricing** - Custom pricing: custom pricing · no [S2] - Free trial: yes [S2] - Initial term: yes · 36 [S4] - Invoice currency: Romanian National Bank exchange rate on invoicing day · yes [S4] - Invoice payment term: 7 [S4] - Late payment penalty: 0.2 [S4] - Non refundable: yes [S4] - Non renewal notice: 180 [S4] - Pricing page: https://mirro.io/pricing · yes [S4] - Renewal: yes · 12 [S4] - Starting price: USD · annually · 6.5 [S8] **Product** - Access rights: yes [S7] - Admin provisioning: https://app.mirro.io/ · Zitec [S4] - AI use restriction: yes [S4] - Bi export: yes [S7] - Capabilities: Employee experience / community · People insights · Continuous feedback · Kudos! Recognition done right · OKRs · Performance management · Performance insights · Culture insights · Automated HRIS for Core HR · Compensation analytics · Docum… [S2] - Certificates of employment: yes [S7] - Checkin okr overview: yes [S5] - Claims stats: 85 · 90 [S1] - Compensation analytics: yes [S7] - Compensation analytics: compensation analytics available [S8] - Contracts management: yes [S7] - Contracts reporting export: yes [S7] - Custom feedback form: yes [S6] - Custom measure units: yes [S5] - Data import scope: users · roles · departments · contracts · management lines · time off requests [S7] - Demo offer: yes [S3] - Description: SaaS solution for individual and collective performance, continuous feedback, team management, employee experiences and engagement [S4] - Document templates: yes [S7] - Employee surveys: yes [S7] - Engagement claim: 2 [S1] - Enterprise positioning: Tailored for your needs, customized support and success experience [S2] - Esignature: pay-as-you-go · yes [S7] - EU made: Made in the European Union [S7] - EU made: yes [S3] - External feedback: external feedback via link, no Mirro account required [S6] - Feedback forms: predefined forms: Strengths and improvement areas, Quick perspective, Situation-Behavior-Impact, Start-Stop-Continue [S6] - Feedback insights: analytics on who isn't receiving enough feedback [S6] - Feedback nudges: yes [S6] - Feedback privacy: feedback visible only to giver, receiver, and performance managers [S6] - Feedback requests: yes [S6] - Feedback sources: collect feedback from peers, mentees, and managers (360) [S6] - Free demo: yes [S8] - Free trial: yes [S1] - Free trial: yes [S5] - Free trial: free trial offered [S6] - Free trial: yes [S7] - G2 comparison scores: G2 · 88 · 78 · 79 · 84 · 86 · 78 · 80 · 77 · 92 · 89 · 82 · 88 · 95 · 89 · 86 · 89 · 91 · 81 · 78 · 88 · 91 · 83 · 77 · 88 [S6] - G2 rating: 5 · 4.6 · G2 [S5] - G2 rating: 5 · 4.6 · G2 [S6] - GDPR compliance: yes [S1] - Giver analytics: analytics on top feedback givers [S6] - Goal alignment tools: Objectives can be aligned via tree view, objective page, or when adding a new goal [S5] - Goals transparency: objectives can be made public company-wide [S7] - HR admin claim: 40 [S1] - HR reporting: employment contracts · leave & attendance · hybrid work · salaries [S7] - HR suite modules: Employment contracts · Manage documents · Automate document exchange · HR suite reporting · Compensation & pre-payroll [S7] - Hris: employee data · org charts · leave management · reporting [S1] - Hris document storage: employee documents and contracts stored in one secure place [S8] - Hris modules: platform modules: HRIS, People Analytics, Compensation, Surveys, Workplace Community & DEI, Leave & Attendance [S6] - Hybrid workplace engagement: connected hybrid workplace and team engagement [S8] - Import export: yes [S7] - Internal comms: newsfeed · recognition tools · kudos system [S1] - Knowledge center: yes [S2] - Kudos values: yes [S7] - License scope: yes · yes · all territories · yes [S4] - Mobile app: where made available by Zitec · yes [S4] - Mobile app: yes [S6] - Mobile app: yes [S7] - Mobile marketplaces: Apple App Store · Google Play [S4] - Module list: Performance Management · OKRs · Continuous Feedback · Internal Comms & Company Culture · Workplace Community & DEI · Surveys · Recognition & Praise · Company Culture · HRIS · People Analytics · Compensation · Leave & Attendance [S1] - Modules: Company Culture · Performance Management · OKRs · Recognition & Praise · Continuous Feedback · HRIS · People Analytics · Compensation · Surveys · Workplace Community & DEI Software · Leave & Attendance [S3] - Modules list: Company Culture · Performance Management · OKRs · Recognition & Praise · Continuous Feedback · HRIS · People Analytics · Compensation · Surveys · Workplace Community & DEI Software · Leave & Attendance [S5] - Multilanguage: yes [S7] - Objective filtering: Filter objectives by status, department, team, progress, or deadline [S5] - Objective levels: organization · department · team · individual [S5] - Okr dashboard: OKR dashboard with organization-wide overview, filterable by department, team, individual [S5] - Okr history: yes [S5] - Okr templates: yes [S5] - Okr visibility views: OKRs viewable in tree and list views by department, team, and individual [S5] - Onboarding time: 3 [S1] - Org charts: yes [S7] - People analytics: diversity (age, gender, generation) · headcount evolution · retention & turnover · length of service [S7] - People directory: People Directory with filters by team, department, interests [S7] - People insights: People Insights data for attracting and retaining talent [S8] - Performance management: OKRs · continuous feedback · performance reviews · real-time analytics [S1] - Plans: Automated HRIS · Effective Performance · Mirro Professional · Mirro Enterprise · Mirro Enterprise [S2] - Platform description: The People & Performance Platform for Growing Companies [S1] - Platform modules: Company Culture · Performance Management · OKRs · Recognition & Praise · Continuous Feedback · HRIS · People Analytics · Compensation · Surveys · Workplace Community & DEI Software · Leave & Attendance [S8] - Preliminary payroll: yes [S7] - Private notes: private notes on feedback visible only to performance manager [S6] - Professional positioning: Seamless HR admin + performance [S2] - Progress audit trail: All progress updates and changes visible with time and editor name [S5] - Public objectives: yes [S5] - Purpose: selling Mirro licenses and related services [S3] - Roi calculator: HR ROI Calculator · OKR Templates [S1] - Sentiment analysis: sentiment summary with emotional tone and keywords per individual [S6] - SSO: yes [S2] - Target segment: medium and large organizations [S1] - Time off administration: time off administration controls [S8] - Time off requests: vacation, medical leave and work-away requests in platform [S7] - Turnover claim: 6 [S1] - Unaligned okrs view: yes [S5] - Update interactions: Updates can be published to homepage; users can react and comment [S5] - User definition: awaiting invitation · invited · claimed [S4] - Workshops on demand: on demand [S2] **Support** - All plans include: Free customer support · Dedicated customer success manager · Live support on demand [S2] - Faq training: FAQ section covers training and support for implementation [S7] - Knowledge center: knowledge center · ticket submission [S1] - Knowledge center: Knowledge Center · Submit a ticket [S8] - Maintenance notice: 48 [S4] - Ticket: ticket submission [S7] - Ticket submission: yes [S2] - Ticket submission: ticket submission via Resources section [S6] ## Questions ### Is Mirro European? Yes. whats-best.ai classifies Mirro as EU-Made. ### Where does Mirro store data? Not stated on the vendor’s pages as of 13 Oct 2026. ### Does Mirro have a free plan? Not stated on the vendor’s pages as of 13 Oct 2026. ### What are the best alternatives to Mirro? As of 15 Oct 2026, the panel rates [Culture Amp (3/5)](https://whats-best.ai/software/talent-management/culture-amp), [Small Improvements (3/5)](https://whats-best.ai/software/talent-management/small-improvements) and [Leapsome (2.5/5)](https://whats-best.ai/software/talent-management/leapsome) highest among the other 15 Talent Management products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [Small Improvements](https://whats-best.ai/software/talent-management/small-improvements) (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [Mirro alternatives](https://whats-best.ai/software/talent-management/mirro/alternatives). ## What this page leaves out - 2 hosting facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. - 2 legal facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. - 2 subprocessors facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. - 1 data fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. - 2 sovereignty dimensions could not be confirmed on the vendor’s own pages and are shown as unknown. - 6 of the readings below were written against an earlier fact sheet — a fact has been corrected, added or pulled since. Until the panel next runs on this product you are reading the older judgement. ## Sources - [S1] Vendor homepage: https://mirro.io/ (checked 2026-10-13) - [S2] Pricing page: https://mirro.io/pricing/ (checked 2026-10-13) - [S3] Privacy policy: https://mirro.io/contact/privacy-policy/ (checked 2026-10-13) - [S4] Terms of service: https://mirro.io/contact/terms-conditions/ (checked 2026-10-13) - [S5] Goals, OKRs & continuous feedback — found from sitemap: https://mirro.io/okr-software/ (checked 2026-10-13) - [S6] Goals, OKRs & continuous feedback — found from sitemap: https://mirro.io/employee-feedback-software/ (checked 2026-10-13) - [S7] HRIS sync, integrations & data portability — found from sitemap: https://mirro.io/hris-platform/ (checked 2026-10-13) - [S8] HRIS sync, integrations & data portability — found from sitemap: https://mirro.io/try-mirro/automated-hris/ (checked 2026-10-13) --- Cite as: whats-best.ai, "Mirro — Talent Management", AI panel analysis, as of 2026-10-20. https://whats-best.ai/software/talent-management/mirro Corrections: https://whats-best.ai/correct/526?target=page