# Sweego — Transactional Email

Sweego by MINDBAZ SAS holds a panel rating of 3/5 from 6 AI judges (category median 3/5), as of 2026-11-01. Provenance: EU-Made; sovereignty: not determined.

- Vendor: MINDBAZ SAS (https://www.sweego.io)
- Category: [Transactional Email](https://whats-best.ai/software/transactional-email.md)
- Provenance (editorial classification): EU-Made
- Canonical page: https://whats-best.ai/software/transactional-email/sweego
- Alternatives: https://whats-best.ai/software/transactional-email/sweego/alternatives ([markdown](https://whats-best.ai/software/transactional-email/sweego/alternatives.md))
- Data as of: 2026-11-06 · evaluated 2026-11-01 · oldest source captured 2026-11-01

**AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology

## At a glance

- Vendor: MINDBAZ SAS
- Headquarters: Not stated on the vendor’s pages as of 1 Nov 2026
- Data hosting: Not stated on the vendor’s pages as of 1 Nov 2026
- Free plan: Yes, per the vendor’s own page [S3]

## The panel's verdict

Sweego, published by MINDBAZ SAS of Lille, is a transactional email and SMS service sent through a REST API or an SMTP relay. Its highest scores come on sovereignty, at 7 to 8, resting on a French contracting entity under French law and the French courts, a published processing agreement with customer audit rights and 48-hour breach notification, and a subprocessor list naming OVH Cloud, Scaleway and Alter Way for data hosting in France, with CM.com, Mollie and Hyperline in France and the Netherlands. The judges scoring 7 pointed to the absence of ISO 27001 or SOC 2 certification and to France-based processing resting on the vendor's own statement. Deliverability, observability and pricing transparency each drew a uniform 6; reliability and accounts a uniform 4, with no public information on an uptime SLA, sub-accounts or team roles. Sending sits at 5 to 6 and data and security at 4 to 5; the pages show no public information on idempotency keys, rate limits, two-factor authentication, encryption at rest or certifications. No meaningful disagreement was computed between the judges.

**Speaks for it:**
- Sender authentication is documented as exact DNS records — the SPF include, a DKIM CNAME with a 2048-bit minimum key, a return-path CNAME for bounce routing
- Hard-bounced addresses are automatically suppressed for 90 days, with further sends blocked before any delivery attempt
- The published processing agreement grants customer audit rights, 48-hour breach notification, and deletion or return of data at contract end
- Real-time searchable logs keep one record per email, statistics break down by mailbox provider, and webhooks are signed with a documented retry schedule of every five minutes up to twenty attempts
- Public pricing spans a 0€ free tier (100 emails a day, no credit card) to Startup at 63€ excl. tax and Scaleup at 216€ excl. tax, with no minimum term

**Held against it:**
- No public information on an uptime SLA, service credits, incident history, sub-accounts or team roles — reliability and accounts scored a uniform 4
- No public information on two-factor authentication, SSO, encryption at rest, API-key scopes or ISO 27001 and SOC 2 certifications
- The overage is described only as available with no rate per thousand, and no price is published for the Individual tier, so a full annual cost cannot be computed from the captured pages
- No public information on idempotency keys, scheduled sending, rate limits or an OpenAPI specification for the sending API
- Viewing the suppression list from the dashboard or the API is not yet available, per the vendor's own documentation, with the feature planned for a future release

**Best for:**
- You send transactional mail from a Symfony, WordPress (Post SMTP) or Odoo stack and want a documented REST API and SMTP relay with a dry-run test mode
- Your procurement requires a French contracting entity under French law, a published processing agreement with audit rights, and named EU subprocessors for hosting
- You want to validate the integration before committing — a 0€ free tier at 100 emails a day with no credit card and no minimum term
- You need to answer 'did this specific message arrive?' with per-mailbox-provider statistics, real-time logs and signed webhooks

**Avoid if:**
- You must view or manage your suppression list from the dashboard or the API — the vendor's documentation states this is not yet available and is planned for a future release
- You send more than one million emails a month and need a published price — beyond that volume the plan becomes contact sales
- Your policy requires vendor-maintained integrations — beyond the official Symfony components, the catalogue entries are community-maintained
- You need inbound email routing on the free tier — the pricing page lists inbound routing as not included on Free

## Scores by judge and criterion

Scores out of 5, each judge scoring independently against the published rubric (v1). "n/r" = not rated: the vendor publishes no price, or the judge found no public information on that criterion.

| Criterion | The SaaS Developer | The Platform Engineer | The Shop Operator | The Data Protection Officer | The Agency Lead | The Skeptic |
| --- | --- | --- | --- | --- | --- | --- |
| Sending API, SMTP & developer experience | 3/5 | 2.5/5 | 2.5/5 | 3/5 | 3/5 | 3/5 |
| Deliverability & sender reputation | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 |
| Message logs, events & webhooks | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 |
| Message data, retention & security | 2.5/5 | 2/5 | 2.5/5 | 2.5/5 | 2.5/5 | 2.5/5 |
| Reliability, accounts & support | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 |
| European sovereignty | 4/5 | 4/5 | 3.5/5 | 3.5/5 | 4/5 | 3.5/5 |
| Pricing transparency | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 |
| **Weighted verdict** | **3/5** | **2.5/5** | **3/5** | **3/5** | **3/5** | **3/5** |

### The judges

- **The SaaS Developer** (v1.0): Backend developer at a twelve-person B2B SaaS in Hamburg, built on Laravel, that sends sign-up confirmations, password resets, invoices and weekly digests to 40,000 users. Has replaced the mail driver once already and does not want to again. Wants an official driver for the framework, templates with variables, a test mode that never reaches a real inbox, signed webhooks for bounces, and a log that answers "did this user get the reset mail?" without opening a ticket.
- **The Platform Engineer** (v1.0): Platform engineer at a fintech in Frankfurt whose customers sign in with a one-time code sent by email, so a delay of three minutes is an outage. Is on call for it. Reads the status page history before the feature list, wants the SLA in writing with credits, mail queued and retried during an incident, delivery latency per mailbox provider, alerts on bounce spikes, and scoped API keys that can be rotated without a deploy.
- **The Shop Operator** (v1.0): Runs a Shopware shop for kitchen equipment in Germany and Austria with 900 orders a week. Order confirmations, invoices and shipping notices went out through the hosting provider's mail server until a customer found theirs in spam and the support inbox filled up. Wants guided SPF and DKIM set-up a non-specialist can follow, a plugin for the shop, order mail kept apart from the newsletter, and someone to ask when Gmail starts refusing.
- **The Data Protection Officer** (v1.0): In-house data protection officer at a health software company whose appointment reminders and lab-result notices carry patients' names. Treats the sending service as a processor like any other. Reads the DPA, the subprocessor list and the retention section first: whether message bodies are stored and for how long, whether open tracking can be turned off, which entity signs, and whether the EU region covers the logs as well as the mail.
- **The Agency Lead** (v1.0): Technical lead at a web agency in Cologne that builds and runs thirty client applications, from a booking portal to a membership site, each sending its own mail from the client's domain. Wants one account with a sub-account, keys and limits per client, domains verified by API, roles so a client can see their own logs and nothing else, and a price per client that can be written into a maintenance contract.
- **The Skeptic** (v1.0): Has seen "99% deliverability" with no method behind it, "dedicated IPs" that shared a pool with bulk senders, "EU hosting" that covered the API endpoint but not the logs, and seven days of log retention discovered during an incident on day eight. Reads that a vendor is "trusted by thousands of developers" and asks how bounces are suppressed, what is stored per message, which entity signs the DPA — and what moving away would cost.

## European sovereignty — proven facts

Built only from facts on the vendor's own pages; a dimension we could not prove is left open, never scored as zero. Headline: not determined.

| Dimension | Finding | Points | Source |
|---|---|---|---|
| Legal entity | Not determined | — | — |
| Hosting location | Not determined | — | — |
| Hosting options | Not determined | — | — |
| Open source | Not determined | — | — |
| Data processing agreement | Not determined | — | — |
| Transfer impact assessment | Not determined | — | — |

## Key facts

Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources).

**Compliance**
- Audit rights: yes [S10]
- Breach notification hours: 48 [S10]
- Cnil claims: CNIL [S8]
- Data rights: access · correction · erasure · limitation · portability · objection [S9]
- DPA: yes · yes [S1]
- DPA available: yes · yes · yes [S7]
- EU transfers: yes [S9]
- GDPR: yes · yes · yes [S2]
- GDPR france: yes · yes · yes [S1]
- GDPR rights: yes [S8]
- Records of processing: yes [S10]
- Roles: MINDBAZ · CUSTOMER [S10]
- Spf dkim: yes · yes · yes [S3]
- Transfers third country: yes [S10]

**Data**
- Cookies: yes [S8]
- Retention: 3 [S8]
- Retention: duration of intervention in CUSTOMER's files, then deletion [S10]
- Retention clients: 3 [S9]
- Retention prospects: 3 [S9]
- Return deletion: yes · yes [S10]
- Rights requests forwarding: forward to CUSTOMER by email [S10]
- Tracer retention: 13 [S9]

**Hosting**
- Country: Made in France [S3]
- Country: Made in France [S4]
- France: yes [S7]
- Onboarding steps: Create an account, add your domain, create access, send emails [S2]
- Provider: 2 rue Kellermann – 59100 Roubaix – France · OVH SAS [S8]

**Integrations**
- API auth: Api-Key header [S12]
- API base URL: https://api.sweego.io [S12]
- API endpoint: Api-Key header · POST · https://api.sweego.io/send [S3]
- API languages: Curl · Python · Go · PHP · NodeJS · Ruby · C# · Java · PowerShell [S3]
- API reference: yes [S6]
- Convex: Convex Component · Christian Ek (community) · transactional email · SMS · webhook tracking [S19]
- Jooosi mail wordpress: WordPress Plugin · Sua (community) · API or SMTP routing · provider failover · logging [S19]
- Mailfox: Email Monitoring & Alerting · real-time webhook notifications for failed emails · no-code setup via webhooks · works alongside existing Sweego webhooks [S19]
- Odoo mail: Odoo Module (18.0, 19.0) · Mangono (community) · SMTP relay · delivery tracking · inbound reply routing [S19]
- Odoo sms: Odoo Module (18.0, 19.0) · Transactional and marketing SMS from Odoo, per-company provider selection · Mangono (community) [S19]
- Payload cms: Node.js / TypeScript CMS Integration · Zapal Tech (community) [S19]
- Post smtp wordpress: WordPress Plugin · Transactional emails for WordPress [S19]
- Postsmtp: Post SMTP · WordPress · yes [S20]
- Postsmtp auth: API key [S20]
- Postsmtp min version: 3.8.0 [S20]
- Restful API: yes · yes [S1]
- Sdk and rest API: yes · yes · yes · yes · yes [S7]
- Sdk languages: Curl · Python · Go · Node.js · PHP · Ruby · C# · Java [S12]
- Senderaudit: Deliverability Monitoring · Sweego sending statistics imported · authentication and blocklist checks · DMARC and TLS-RPT aggregate report monitoring [S19]
- Sendr gleam: Gleam Library · schutm (community) [S19]
- Sms price list: yes · yes [S7]
- Smtp support: yes [S3]
- Submission invitation: Teams can contact Sweego to list their integration [S19]
- Symfony mailer notifier: PHP Framework Integration · yes · Symfony applications [S19]
- Terraform provider: Terraform Provider · Automated domain provisioning and DNS record management · j6s (community) [S19]
- Webhooks: yes [S1]

**Legal**
- DPA available: yes [S4]
- Entity: 19 rue d’Amiens, 59800 LILLE · MINDBAZ · Sébastien LEMIRE · 893278382 [S9]
- Entity: Sweego · MINDBAZ · SaaS [S10]
- Governing law: French law [S8]
- Jurisdiction: France [S8]
- Last modified: 2026-07-15 [S10]
- Made in france: yes [S1]
- Origin: France [S6]
- Origin: France [S10]
- Publication responsible: Sébastien LEMIRE · President [S8]
- Publisher: 893 278 382 · MINDBAZ · 19 rue d’Amiens, Lille (59800), France [S8]
- Sweego copyright: Sweego [S7]

**Pricing**
- Additional ip: 30 [S7]
- Annual discount: 20 [S2]
- Annual discount: 20 [S7]
- Free features: unlimited · yes · 5 · yes · 7 [S2]
- Free plan: free · 0 · 100 [S2]
- Free plan: 0 · 100 [S7]
- Free tier: yes · 100 [S3]
- Free tier daily limit: yes · 100 [S4]
- Individual features: yes · chat & email · 10 or 30 · 30 [S2]
- No engagement: yes · yes [S2]
- Scaleup features: yes · available · 90 [S2]
- Scaleup plan: excl. tax · 216 · 500000 · 1000000 [S7]
- Sms credit validity: no · 12 [S7]
- Startup features: unlimited · available · yes · 60 [S2]
- Startup plan: excl. tax · 63 · 100000 · 200000 [S7]
- Unicorn custom: Custom plan for over 1M emails, contact sales [S7]
- Unicorn plan: yes · yes · yes [S2]

**Product**
- Advanced log filters: yes [S4]
- API keys smtp: yes · yes [S1]
- Attachment support: base64 · yes [S12]
- Audit action naming: INSERT · UPDATE · DELETE [S18]
- Audit log entry fields: resource_type · action · user_uuid · ip_address · log_dt / log_date · data [S18]
- Audit login insert only: INSERT [S18]
- Audit logs: Audit logs record configuration changes and sensitive activity [S16]
- Audit logs API endpoint: GET · /clients/{uuid_client}/logs/audit [S18]
- Audit logs API filters: start_date · end_date · size · offset [S18]
- Audit logs purpose: Audit logs record configuration changes and sensitive activity on your account (including logins), with timestamp and originating IP address [S18]
- Audit sms countries no delete: INSERT · UPDATE [S18]
- Audit sms sender config update only: UPDATE [S18]
- Audit tracked resources: Login · Client · User · Domain · Template · Webhook · API Key · Credentials · SMS Sender Short Name · SMS Sender Config · SMS Countries · Email Inbound [S18]
- Audit user update only: UPDATE [S18]
- Auth mechanisms: SPF · DKIM · DMARC [S14]
- Authentication setup: SPF, DKIM, DMARC authentication setup [S1]
- Authentication spf dkim: authentication and bounce management · SPF · DKIM [S13]
- Bounce statistics: yes [S4]
- Bulk cc bcc: no [S12]
- Bulk max recipients: 200 [S12]
- Bulk min recipients: 2 [S12]
- Bulk per recipient variables: yes [S12]
- Bulk sending: yes · transactional · marketing [S3]
- Burst: 30 [S7]
- Campaign tags limit: 5 [S12]
- Campaign types: transac · newsletter · market [S12]
- Capabilities: create, send, analyze and monitor messages [S6]
- Channels: email · sms [S1]
- Channels: independent of plan · not included on Free · yes [S7]
- Complaints monitoring: yes [S4]
- Custom header categorization: yes [S4]
- Custom headers: yes [S3]
- Custom headers: yes [S1]
- Custom headers limit: 5 [S12]
- Deliverability protocols: SPF · DKIM · DMARC [S2]
- Delivery logs: yes [S1]
- Dkim cname: client-dkim.sweego.co · selector1._domainkey.domain.com IN CNAME client-dkim.sweego.co [S14]
- Dkim key size: 2048 [S14]
- Dmarc reporting: ruf · rua [S14]
- Dry run mode: yes [S12]
- Dynamic variables: yes [S2]
- Engagement statistics: yes [S4]
- Feedback loop via sftp: Feedback Loop delivered via Sftp [S16]
- Free plan features: yes · 5 · yes · yes · 7 [S7]
- Free tier getting started: 100 [S7]
- Individual features: yes · Chat & email · 10 or 30 · yes · 30 · yes [S7]
- Ip options: yes · yes · yes · yes [S1]
- List unsubscribe: List unsubscribe explanation [S16]
- List unsubscribe header: yes · mailto [S12]
- Logs statistics: yes · yes · 7 · 30 · 60 · 90 [S7]
- Made in france: yes [S8]
- Max message size: 20 · message-html + message-txt + attachments [S12]
- Msp blocking check: yes [S4]
- Msp filtering: Filter statistics by dates or domain [S4]
- No contact management: no [S3]
- Personalization variables: yes [S3]
- Postsmtp dashboard: dashboard overview with total, successful, failed emails and recent logs [S20]
- Postsmtp email logs: detailed email logs with subject, recipient, delivery time, status, actions [S20]
- Postsmtp log export: yes [S20]
- Postsmtp mobile app: yes · Android · iOS · yes [S20]
- Postsmtp resend: yes [S20]
- Realtime logs: yes [S4]
- Realtime stats logs: Real-time statistics and logs for deliverability [S4]
- Realtime tracking: yes · opens · clicks · bounces [S1]
- Return path cname: CNAME · 1-cname-par-client.swg-srv.net · bounce routing to bounce management servers [S14]
- Sandbox testing: yes [S1]
- Scalability: Sending via API or SMTP available immediately upon account validation [S3]
- Scale: 5000000 · 50 [S1]
- Scaleup features: yes · available · 90 [S7]
- Scope: email routing · SMS routing · electronic communications management [S10]
- Send cc bcc tracking: yes · yes [S12]
- Send endpoints: /send for individual emails and /send/bulk/email for bulk sending with personalization [S12]
- Send variables single recipient only: no [S12]
- Sms click tracking: yes [S4]
- Sms features: site footer references SMS pricing pages, indicating SMS offering [S9]
- Sms features: yes · yes · yes · yes [S7]
- Sms pricing page: yes · yes [S1]
- Smtp: yes [S2]
- Smtp attachments: yes [S13]
- Smtp auth credentials: login and password credentials [S13]
- Smtp sending: email can be sent via SMTP or API [S13]
- Smtp starttls: 2525 · 587 · STARTTLS [S13]
- Spf include: SPF TXT record · spf.swg-srv.net [S14]

**Subprocessors**
- Alterway: Alter Way · FRANCE · Data Hosting [S11]
- Cmcom: CM.com Netherlands B.V. · NETHERLANDS · SMS Provider [S11]
- DPA coverage: Sweego · Mindbaz · yes [S11]
- General authorisation: yes [S10]
- Hyperline: Hyperline SAS (formerly Meterly SAS) · FRANCE · Billing System [S11]
- List: yes [S2]
- List modified: 2026-07-15 [S11]
- List published: yes [S10]
- Mollie: Mollie B.V. · NETHERLANDS · Payment Service Provider [S11]
- Ovh: OVH Cloud · FRANCE · Data Hosting [S11]
- Published: yes [S4]
- Scaleway: Scaleway · FRANCE · Data Hosting [S11]

**Support**
- Slack assistance free: Slack · Chat & Email Support [S7]
- Status page: yes [S6]
- Status page: yes [S7]

32 more facts on the canonical page: https://whats-best.ai/software/transactional-email/sweego

## Questions

### Is Sweego European?

Yes. whats-best.ai classifies Sweego as EU-Made.

### Where does Sweego store data?

Not stated on the vendor’s pages as of 1 Nov 2026.

### Does Sweego have a free plan?

Yes. Sweego has a free plan, per [the vendor’s page captured 1 Nov 2026](https://whats-best.ai/evidence/14356).

### What are the best alternatives to Sweego?

As of 2 Nov 2026, the panel rates [Lettermint (3.5/5)](https://whats-best.ai/software/transactional-email/lettermint), [Bird Email API (formerly SparkPost) (3/5)](https://whats-best.ai/software/transactional-email/bird-email-api) and [Postmark (3/5)](https://whats-best.ai/software/transactional-email/postmark) highest among the other 15 Transactional Email products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [Lettermint](https://whats-best.ai/software/transactional-email/lettermint) (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [Sweego alternatives](https://whats-best.ai/software/transactional-email/sweego/alternatives).

## What this page leaves out

- 5 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 2 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 1 legal fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 1 subprocessors fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 3 sovereignty dimensions could not be confirmed on the vendor’s own pages and are shown as unknown.
- 6 of the readings below were written against an earlier fact sheet — a fact has been corrected, added or pulled since. Until the panel next runs on this product you are reading the older judgement.

## Sources

- [S1] Vendor homepage: https://www.sweego.io/ (checked 2026-11-01)
- [S2] Features page (transactional email): https://www.sweego.io/transactional-emails (checked 2026-11-01)
- [S3] Features page (API and SMTP): https://www.sweego.io/send-email-sms-api-smtp (checked 2026-11-01)
- [S4] Features page (observability and deliverability): https://www.sweego.io/observability-and-deliverability (checked 2026-11-01)
- [S5] Integrations page: https://www.sweego.io/integrations (checked 2026-11-01)
- [S6] Documentation: https://learn.sweego.io/ (checked 2026-11-01)
- [S7] Pricing page: https://www.sweego.io/pricing (checked 2026-11-01)
- [S8] Legal notice: https://www.sweego.io/legal-notice (checked 2026-11-01)
- [S9] Privacy policy: https://www.sweego.io/privacy-policy (checked 2026-11-01)
- [S10] Data processing agreement (dpa): https://www.sweego.io/data-privacy-agreement-dpa (checked 2026-11-01)
- [S11] Subprocessor list: https://www.sweego.io/list-of-subsequent-subcontractors (checked 2026-11-01)
- [S12] Sending API, SMTP & developer experience — found from sitemap: https://learn.sweego.io/docs/sending/how_to_send_email_by_api (checked 2026-11-01)
- [S13] Sending API, SMTP & developer experience — found from sitemap: https://learn.sweego.io/docs/sending/how_to_send_email_by_smtp (checked 2026-11-01)
- [S14] Deliverability & sender reputation — found from sitemap: https://learn.sweego.io/docs/auth/sender_authentication (checked 2026-11-01)
- [S15] Deliverability & sender reputation — found from sitemap: https://learn.sweego.io/docs/emails/suppression_list (checked 2026-11-01)
- [S16] Message logs, events & webhooks — found from sitemap: https://learn.sweego.io/docs/logs (checked 2026-11-01)
- [S17] Message logs, events & webhooks — found from sitemap: https://learn.sweego.io/docs/webhooks/setup (checked 2026-11-01)
- [S18] Message data, retention & security — found from sitemap: https://learn.sweego.io/docs/logs/audit (checked 2026-11-01)
- [S19] Reliability, accounts & support — found from sitemap: https://learn.sweego.io/docs/integrations (checked 2026-11-01)
- [S20] Reliability, accounts & support — found from sitemap: https://learn.sweego.io/docs/integrations/postsmtp-wordpress (checked 2026-11-01)

---

Cite as: whats-best.ai, "Sweego — Transactional Email", AI panel analysis, as of 2026-11-06. https://whats-best.ai/software/transactional-email/sweego

Corrections: https://whats-best.ai/correct/1270?target=page