# memoQ — Translation & Localization

memoQ by memoQ Translation Technologies Ltd. holds a panel rating of 2.5/5 from 6 AI judges (category median 3/5), as of 2026-11-02. Provenance: EU-Made; sovereignty: not determined.

- Vendor: memoQ Translation Technologies Ltd. (https://www.memoq.com/)
- Category: [Translation & Localization](https://whats-best.ai/software/translation.md)
- Provenance (editorial classification): EU-Made
- Canonical page: https://whats-best.ai/software/translation/memoq
- Alternatives: https://whats-best.ai/software/translation/memoq/alternatives ([markdown](https://whats-best.ai/software/translation/memoq/alternatives.md))
- Data as of: 2026-11-06 · evaluated 2026-11-02 · oldest source captured 2026-11-01

**AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology

## At a glance

- Vendor: memoQ Translation Technologies Ltd.
- Headquarters: Not stated on the vendor’s pages as of 1 Nov 2026
- Data hosting: Not stated on the vendor’s pages as of 1 Nov 2026
- Free plan: Not stated on the vendor’s pages as of 1 Nov 2026

## The panel's verdict

memoQ is a translation management system from memoQ Translation Technologies Ltd., registered in Budapest, with generative AI translation (memoQ AGT) running on Microsoft's Azure OpenAI Service. Its strongest scores cluster at 6-7 in integrations and formats, content confidentiality and machine translation: the pages document three server APIs, five SDKs, Git-based sync and named CMS connectors, and the terms state that customer prompts and completions are never used to train LLMs and that the LLM relied on is stateless. Pricing transparency is the weakest score, capped at 4: only Starter is priced publicly — 'From $3,025 / year' for one PM license and five linguist subscriptions — while Essential, Professional and Enterprise all read 'Contact Sales'. Sovereignty split the judges: the in-house document translator scored it 8, crediting the on-premises edition, while the data protection officer and e-commerce marketer stopped at 6, citing a cloud described only as 'the Microsoft Azure worldwide infrastructure', a processor list stated to be not exhaustive, and EEA-to-USA transfers under GDPR Standard Contractual Clauses. Portability and exit topped out at 6, with one judge at 5.

**Speaks for it:**
- The published terms state that customer prompts and completions are never used to train, retrain or improve any LLM, and that the LLM relied on is stateless.
- Documented Web Service, Resources and CMS APIs plus five SDKs support building custom connectors and extensions.
- An on-premises edition installs the TMS in the customer's own infrastructure, with custom private MT and LLM plugins available there.
- Terminology exports in open formats — TBX, CSV/TXT and MultiTerm XML — with package import from Trados and Transit.
- Unlimited characters in any plan at no charge, with no volume-based pricing.

**Held against it:**
- Only the Starter tier carries a public price, 'From $3,025 / year'; Essential, Professional and Enterprise all read 'Contact Sales'.
- We found no public information on how long translated texts are retained or deleted, or on encryption at rest.
- We found no public information on translation-memory export in TMX, complete project export with history, or data return and deletion when a subscription ends.
- Single sign-on is offered only with Azure Private Server or On-Premises deployments.
- The Web Services API is listed only for Azure Private Server or on-premises, while the Starter plan runs on Azure Multitenant Cloud only.

**Best for:**
- You translate documents in-house and need a central, browser-based terminology system that exchanges TBX, CSV/TXT and MultiTerm XML.
- You want AI translation under written terms: prompts and outputs never train models, and the AI provider is named with 15 days' notice of any change.
- You can run on-premises or on an Azure Private Server and want the TMS plus custom MT and LLM plugins inside your own infrastructure.
- Your developers build their own integrations and need documented APIs, five SDKs, and Git or CMS connectors.

**Avoid if:**
- You must compute the annual cost of a team with several project managers from public pages before talking to sales.
- You have no linguists on staff and cannot check and approve every AI translation output.
- You need single sign-on on the shared multitenant cloud, where it is offered only with Azure Private Server or On-Premises.
- You want the Web Services API on the Starter plan, which runs on Azure Multitenant Cloud only.

## Scores by judge and criterion

Scores out of 5, each judge scoring independently against the published rubric (v1). "n/r" = not rated: the vendor publishes no price, or the judge found no public information on that criterion.

| Criterion | The Localization Manager | The App Developer | The In-House Document Translator | The Data Protection Officer | The E-Commerce Marketer | The Skeptic |
| --- | --- | --- | --- | --- | --- | --- |
| Machine translation & AI quality | 3.5/5 | 3/5 | 3.5/5 | 3/5 | 3/5 | 0/5 |
| Translation memory, terminology & review workflow | 3/5 | 3/5 | 3.5/5 | 3/5 | 3/5 | 0/5 |
| Integrations, file formats & developer tools | 3.5/5 | 3/5 | 3.5/5 | 3.5/5 | 3/5 | 0/5 |
| Confidentiality of translated content | 3.5/5 | 3.5/5 | 3.5/5 | 3/5 | 3/5 | 0/5 |
| Data export, portability & self-hosting | 3/5 | 3/5 | 3/5 | 3/5 | 2.5/5 | 0/5 |
| European sovereignty | 3.5/5 | 3.5/5 | 4/5 | 3/5 | 3/5 | 0/5 |
| Pricing transparency | 2/5 | 2/5 | 2/5 | 2/5 | 2/5 | 0/5 |
| **Weighted verdict** | **3/5** | **3/5** | **3.5/5** | **3/5** | **3/5** | **0/5** |

### The judges

- **The Localization Manager** (v1.0): Runs localization for a Hamburg software company whose product, help centre and marketing site ship in fourteen languages, with two agencies and a pool of freelancers. Every release brings a few thousand new strings and a deadline. Wants one translation memory and termbase across all content, machine translation that respects the glossary, review steps per language, QA checks that stop a broken placeholder before it ships, and cost and progress per vendor in one view.
- **The App Developer** (v1.0): Lead developer of a web app and two mobile apps at a Vienna start-up, with strings in JSON, xcstrings and Android XML. Has hand-merged translation files once and will not do it again. Wants a CLI and a GitHub sync that opens pull requests, over-the-air updates so a typo fix does not need an app store release, an API that does everything the interface does, and ideally an open-source edition they could run themselves if the vendor changes course.
- **The In-House Document Translator** (v1.0): Works in the legal and export team of a machine builder in Baden-Württemberg with customers in France, Italy, Poland and China. Translates contracts, operating manuals and supplier correspondence every day, with no translation management system and no wish for one. Needs translations that read like the company wrote them, the company's terms kept through a glossary, Word and PDF files back with their layout intact, and a written promise that a draft contract is not kept or used to train anything.
- **The Data Protection Officer** (v1.0): Data protection officer of a health insurer whose staff translate letters to members, HR documents and internal guidelines. Found a free translator in the proxy logs and had to explain to the board what had been pasted into it. Reads the terms before the feature page: how long texts are kept, whether they train a model, which engines and LLM providers a platform passes them to, who the subprocessors are and where, and whether the contract names a European entity.
- **The E-Commerce Marketer** (v1.0): Runs marketing for a Shopify shop selling cycling apparel from Munich, live in German and English and due in French, Italian, Dutch and Spanish before the spring season. Has no developer and no translator on staff. Wants product pages, checkout and emails translated in days, a way to fix a bad product name by hand, multilingual SEO that search engines index, and a monthly price that does not double when the catalogue grows.
- **The Skeptic** (v1.0): Has seen "human quality" on an engine nobody has evaluated in public, "we never store your data" next to a TMS that forwards every segment to three LLM providers, and a translation memory built over six years that could only leave as a spreadsheet. Reads that a product is "enterprise-grade secure" and asks how long the text is kept, which models it reaches, and whether the memory and termbase export as TMX and TBX — and what leaving would cost.

## European sovereignty — proven facts

Built only from facts on the vendor's own pages; a dimension we could not prove is left open, never scored as zero. Headline: not determined.

| Dimension | Finding | Points | Source |
|---|---|---|---|
| Legal entity | Not determined | — | — |
| Hosting location | Not determined | — | — |
| Hosting options | Not determined | — | — |
| Open source | Not determined | — | — |
| Data processing agreement | Not determined | — | — |
| Transfer impact assessment | Not determined | — | — |

## Key facts

Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources).

**Compliance**
- 2FA: via identity provider [S7]
- Annual independent review: yes · yes [S11]
- Chatbot email optional: yes · yes [S9]
- DPA chapter: yes [S10]
- ISMS basis: ISO 27001 [S11]
- ISO 27001: ISO/IEC 27001:2017 · yes [S9]
- ISO 27001 certification: certified · ISO/IEC 27001:2017 [S11]
- ISO certified: 5 [S2]
- Minors age: 16 [S9]
- No automated decision making: no [S9]
- No selling data: no [S9]
- Policy last updated: 2022-07-13 [S11]
- Policy valid from: 2022-07-13 [S11]
- Roles ciso: CISO · yes [S11]
- Roles compliance officer: Compliance Officer · yes [S11]
- Roles internal auditor: Internal Information Security Auditor · yes [S11]
- Roles isgt: Information Security Governance Team (ISGT) · defines information security strategy and policies [S11]
- Security posture: on-premises · cloud · yes [S2]
- SSO: Azure Private Server · On-Premises [S7]
- Supervisory authority: NAIH (National Authority for Data Protection and Freedom of Information) [S9]

**Data**
- Collected types: name, e-mail address, organization, country, city, billing address, phone number, VAT or tax number, payment information, password, purchase history, user content, profile description [S9]
- Eea transfers: GDPR Standard Contractual Clauses · USA · yes [S9]
- Elearning third party: completed courses and quiz history · academy.memoq.com · Thinkific [S9]
- Group sharing: yes [S9]
- License check collection: Windows language, memoQ UI language, hashed serial number, edition (4Free, Translator Pro, Project Manager), IP address (not preserved) [S9]
- License check no third parties: no [S9]
- License check retention: last use of the license · 5 [S9]
- Llm no training: yes · yes · yes [S10]
- Policy pdf available: yes [S9]
- Processors list not exhaustive: no · yes [S9]
- Retention billing: 8 [S9]
- Retention general: 5 [S9]
- Targeted advertising: Facebook · Twitter · LinkedIn · Google [S9]
- Third party collection: marketing mailing lists · public posts to social networking sites such as Linkedin and Meta · commercially available personal, identity, geographic and demographic information [S9]

**Hosting**
- Essential deployment: Essential · Azure Multitenant Cloud · Azure Private Server · On-Premises [S7]
- Provider: One Microsoft Way, Redmond, WA 98052 · Microsoft Corporation [S8]
- Public cloud provider: Microsoft Azure [S10]
- Starter deployment: Starter · Azure Multitenant Cloud only [S7]
- Starter storage: 10 · Starter [S7]

**Integrations**
- Antidote: advanced grammar checking · Antidote [S1]
- APIs: memoQ server Web Service API · memoQ server Resources API · memoQ server CMS API [S5]
- Cms API: memoQ server CMS API · create a CMS Connector to connect a CMS to memoQ Server · yes · yes [S6]
- Cms connectors: Drupal (TMGMT) · Figma · WordPress (WPML) · FirstSpirit [S7]
- Compatibility sections: Compatibility with other tools · Supported file formats · Supported languages [S5]
- Custom llm plugins: Azure Private Server · On-premises [S7]
- Custom private mt: Azure Private Server · On-premises [S7]
- Extensions: Qterm · memoQWeb · Customer Portal [S6]
- Integration surface: integrates with project management, content management, quality assurance; countless integrations and custom settings [S2]
- Memoqweb reporting: memoQweb · reporting · enterprise-ready features [S1]
- Mt plugins: free integration · third-party account required · DeepL · Google Translate · Microsoft Azure Translator [S7]
- Qterm import export formats: yes · yes · yes [S4]
- Sdks: Quality Assurance SDK · Machine Translation SDK · Translation Memory SDK · Preview SDK · Term Base SDK [S5]
- Sdks: Quality Assurance SDK · Machine Translation SDK · Translation Memory SDK · Preview SDK · Term Base SDK [S6]
- Web service API: memoQ server Web Service API · manage projects, documents, and resources in an automated way · yes · yes [S6]
- Web services API: Azure Private Server · On-premises · available on Starter [S7]

**Legal**
- Controller identity: memoQ Zrt. · Rákóczi út 70-72. II. em., Budapest, 1074, Hungary [S9]
- Document languages: yes [S1]
- EU VAT id: HU25429356 [S8]
- Jurisdiction: Fővárosi Törvényszék Cégbírósága [S10]
- Operator: memoQ Translation Technologies Ltd. [S8]
- Provider address: Rákóczi út 70-72. II. emelet, Budapest, 1074 Hungary [S10]
- Provider name: memoQ Translation Technologies Ltd. [S10]
- Registered seat: Rákóczi út 70-72. II. emelet, Budapest, 1074 Hungary [S8]
- Registry and tax numbers: 25429356-2-42 · 01-10-140071 [S9]
- Registry court: Fővárosi Törvényszék Cégbírósága (Company Registry Court of the Court of Budapest) [S8]
- Registry number: Cg. 01-10-140071 [S8]
- Registry number: 25429356-2-42 · Cg. 01-10-140071 [S10]
- Tax number: 25429356-2-42 [S8]
- Terms valid from: 2026-10-16 [S10]
- VAT id: HU25429356 [S10]

**Pricing**
- Automatic charging: automatically on the first day of each period [S10]
- Bank transfer long periods: 6 [S10]
- Educational free license: students, education professionals, educational institutions · yes [S10]
- Enterprise: Enterprise · 10+ · yes [S7]
- Enterprise plan: no · 10 [S2]
- Essential: Essential · 1+ · yes [S7]
- Essential plan: no · 1 · 10 [S2]
- Existing customers transition: at next renewal [S7]
- Failed payment grace days: 3 [S10]
- Freelancers: special offers for freelancers exist · no [S7]
- No character limits: yes · no [S7]
- No volume pricing: No volume-based pricing; unlimited translation volume [S7]
- Payment methods: credit card · credit card · bank transfer · online payment methods offered by the Provider [S10]
- Plan details URL: www.memoq.com/pricing [S10]
- Plan license structure: Project Manager licenses plus a number of Linguist licenses per PM license [S10]
- Plan upgrade prorated: pro-rated for remaining term · yes [S10]
- Price changes notice: start of next subscription period [S10]
- Professional: Professional · 5+ · yes [S7]
- Professional plan: no · 5 · 10 [S2]
- Starter: Starter · year · USD · 1 · 3025 · 5 [S7]
- Starter plan: 3025 · USD · 1 · annual · 5 [S2]
- Trial: yes [S2]
- Trial available: yes · yes [S10]
- Trial limit one: 1 [S10]
- Trial suspension period: 30 [S10]
- Upgrade anytime: yes [S7]

**Product**
- Access management: yes · yes · yes · yes · yes · yes · quarterly [S11]
- Access revocation on termination: yes [S11]
- Aem integration: Adobe Experience Manager · yes [S5]
- Agt: memoQ AGT generative AI translation · yes [S2]
- Agt definition: generative AI-based translation automation combining LLMs with TMS text retrieval [S10]
- AI description: AI-powered Translation Management System [S2]
- AI llm provider: Microsoft Azure OpenAI Service [S10]
- AI provider change notice days: 15 [S10]
- AI translation blog: blog covers AI translation topics [S1]
- Anti malware: yes [S11]
- Asset management: yes · yes [S11]
- Attack simulations: yes [S11]
- Backup testing: yes [S11]
- Business analytics: Azure Private Server · On-premises [S7]
- Business continuity: yes [S11]
- Business continuity tests: yes [S11]
- Business services: yes [S7]
- Business services list: Implementation Services · Migration assistance · Integrations · Advanced workflow automation · Translation technology audit and advisory · Online and onsite training · Custom software development [S7]
- Change management: yes [S11]
- Clear desk policy: yes [S11]
- Company stats: 20 · 112 · 97 [S2]
- Compliance dsa: yes [S10]
- Configuration management: yes [S11]
- Content connectors: yes [S5]
- Content ownership: yes [S10]
- Contentful integration: Contentful · yes [S5]
- Cryptography policy: yes [S11]
- Current version: 12.6 [S1]
- Custom domain: Azure Private Server · On-Premises [S7]
- Drupal plugin: Drupal · yes [S5]
- Easyling integration: Easyling · yes [S5]
- Ebooks: ebook · yes [S1]
- Editions: 4Free · Translator Pro · Project Manager [S9]
- Editors: web · desktop [S7]
- Engine support period months: 6 · 3 [S10]
- Environment separation: yes [S11]
- Evidence procedures: yes [S11]
- Extended storage: depending on deployment · Essential · Professional · Enterprise [S7]
- Extensions list: Qterm · memoQWeb · Customer Portal [S5]
- Firewall protection: yes · yes · yes [S11]
- Firstspirit integration: FirstSpirit (Crownpeak) · yes [S5]
- Git integration: 9.2 · yes · Git · GitHub · GitLab · BitBucket · SVN [S5]
- Gridly integration: Gridly · managing multi-language content for games and digital products · yes [S5]
- Human review: yes [S2]
- Ilangl integration: iLangl · yes [S5]
- Incident management: yes · yes · yes [S11]
- Industries: software and game localization · life sciences localization · audiovisual/multimedia localization [S1]
- Industries: Technology · Manufacturing · Life Sciences · Retail · Finance · Gaming [S2]
- Information classification: yes [S11]
- Licenses floating: floating concurrent [S7]
- Linguist definition: CAT tool for individuals performing, editing and reviewing translations; desktop client and web-based interface [S10]
- Lookup tool access control: yes [S4]
- Lookup tool beyond project scope: yes [S4]
- Lookup tool description: memoQ TMS ecosystem · search translation memories and term bases (including Qterm) [S4]
- Lsp solution: language service providers [S1]

**Subprocessors**
- Supplier security policy: yes [S11]

**Support**
- Availability: 24/7 · 97 [S2]
- Business hours: Weekdays 9:00 am to 5:00 pm [S10]
- Channels: support website ticket · email [S10]
- Customer success manager: yes [S2]
- Human support: standard human support · 24/7 [S7]
- Idea portal: yes [S2]
- Implementation kickoff: 60 · 90 [S7]
- One incident per ticket: yes [S10]
- Resources: Download memoQ · Translators' Essentials · Localization Essentials · eBooks · Webinars · Blog · Brand resources · Trust Center [S1]
- Site: https://support.memoq.com [S10]
- Sma components: product maintenance · product support/helpdesk · installation assistance [S10]
- Sma eligibility: valid paid subscription, unexpired trial, or perpetual license with paid SMA fee [S10]

46 more facts on the canonical page: https://whats-best.ai/software/translation/memoq

## Questions

### Is memoQ European?

Yes. whats-best.ai classifies memoQ as EU-Made.

### Where does memoQ store data?

Not stated on the vendor’s pages as of 1 Nov 2026.

### Does memoQ have a free plan?

Not stated on the vendor’s pages as of 1 Nov 2026.

### What are the best alternatives to memoQ?

As of 2 Nov 2026, the panel rates [SimpleLocalize (3.5/5)](https://whats-best.ai/software/translation/simplelocalize), [LILT (3.5/5)](https://whats-best.ai/software/translation/lilt) and [Phrase Localization Platform (3.5/5)](https://whats-best.ai/software/translation/phrase) highest among the other 12 Translation & Localization products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [SimpleLocalize](https://whats-best.ai/software/translation/simplelocalize) (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [memoQ alternatives](https://whats-best.ai/software/translation/memoq/alternatives).

## What this page leaves out

- 20 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 3 compliance facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 3 integrations facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 2 legal facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 1 data fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 1 hosting fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 3 sovereignty dimensions could not be confirmed on the vendor’s own pages and are shown as unknown.

## Sources

- [S1] Vendor homepage: https://www.memoq.com/ (checked 2026-11-01)
- [S2] Features page (translation management): https://www.memoq.com/product/memoq-tms/ (checked 2026-11-01)
- [S3] Features page (AI translation): https://www.memoq.com/product/ai-translation/ (checked 2026-11-01)
- [S4] Features page (terminology): https://www.memoq.com/product/terminology-management-made-easy/ (checked 2026-11-01)
- [S5] Integrations page (content management): https://www.memoq.com/integrations/content-management/ (checked 2026-11-01)
- [S6] API documentation: https://www.memoq.com/integrations/apis/ (checked 2026-11-01)
- [S7] Pricing page: https://www.memoq.com/pricing/ (checked 2026-11-01)
- [S8] Legal notice: https://www.memoq.com/legal/imprint/ (checked 2026-11-01)
- [S9] Privacy policy: https://www.memoq.com/legal/privacy-policy/ (checked 2026-11-01)
- [S10] Terms of service: https://www.memoq.com/legal/general-terms-of-service/ (checked 2026-11-01)
- [S11] Security / trust page: https://www.memoq.com/legal/security-policy/ (checked 2026-11-01)

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Cite as: whats-best.ai, "memoQ — Translation & Localization", AI panel analysis, as of 2026-11-06. https://whats-best.ai/software/translation/memoq

Corrections: https://whats-best.ai/correct/1304?target=page