# Atlassian Statuspage — Uptime Monitoring & Status Pages

Atlassian Statuspage by Atlassian Pty Ltd holds a panel rating of 2/5 from 6 AI judges (category median 3/5), as of 2026-11-02. Provenance: Rest of world; sovereignty: not determined.

- Vendor: Atlassian Pty Ltd (https://www.atlassian.com/software/statuspage)
- Category: [Uptime Monitoring & Status Pages](https://whats-best.ai/software/uptime-monitoring.md)
- Provenance (editorial classification): Rest of world
- Canonical page: https://whats-best.ai/software/uptime-monitoring/atlassian-statuspage
- Alternatives: https://whats-best.ai/software/uptime-monitoring/atlassian-statuspage/alternatives ([markdown](https://whats-best.ai/software/uptime-monitoring/atlassian-statuspage/alternatives.md))
- Data as of: 2026-11-06 · evaluated 2026-11-02 · oldest source captured 2026-11-01

**AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology

## At a glance

- Vendor: Atlassian Pty Ltd
- Headquarters: Not stated on the vendor’s pages as of 1 Nov 2026
- Data hosting: Not stated on the vendor’s pages as of 1 Nov 2026
- Free plan: Yes, per the vendor’s own page [S1]

## The panel's verdict

Atlassian Statuspage is a status communication product, not a monitor: component status arrives from DataDog, New Relic, Librato or Pingdom, or from an email with UP or DOWN in the subject line, and checks and locations scores sit at 0. Status pages leads at 7 to 8: public, private and audience-specific pages on a custom domain with custom CSS, HTML and JavaScript, incident templates, embeddable widgets, and a 90-day per-component uptime history with the formula published. Automation and teams sits at 6 throughout on a documented REST API with an OpenAPI specification. Alerting and on-call splits the judges 3 to 6 — the higher marks credit subscriber channels from email and SMS to Slack and Teams; the lower ones weigh paging, since escalation, phone calls and on-call rotations are documented on the captured pages only for the separate Opsgenie product. Reports and reliability spread 3 to 5 over an uptime record derived from incidents a person records and editable by hand. Pricing transparency runs 5 to 7, with all five tiers public from a free plan to Enterprise $1,499 /month.

**Speaks for it:**
- Status pages scored 7 to 8 for public, private and audience-specific pages on a custom domain with custom CSS, HTML and JavaScript, incident templates and embeddable widgets.
- A documented REST API with a downloadable OpenAPI specification covers incidents, components, metrics and per-page role permissions.
- All five tiers are public with subscriber, team-member and metric limits, from the free plan's 100 subscribers, 25 components and two team members to Enterprise $1,499 /month.
- A 90-day per-component uptime history displays with its calculation formula published, linking each day of downtime to the related incident.
- A published data processing agreement carries a public sub-processor list with thirty days' notice of changes, plus Irish governing law for EMEA customers.

**Held against it:**
- Checks and locations scored 0: status arrives from DataDog, New Relic, Librato, Pingdom or email keywords, and we found no public information on any check, probe location or interval the product runs.
- Escalation rules, on-call schedules, phone calls and acknowledgement flows are documented on the captured pages only for the separate Opsgenie product.
- Uptime history derives from incidents a person records, counts partial outages at 30 percent, and remains editable by hand.
- The privacy policy states information may be transferred and stored outside your country of residence, and we found no public information on where account data or subscriber lists are hosted.
- Team-member single sign-on requires the separately sold Atlassian Guard, and we found no public information on per-message SMS costs or VAT treatment.

**Best for:**
- You already run monitoring in DataDog, New Relic or Pingdom and want a public page that updates from it.
- You need to notify subscribers across email, SMS, webhook, Slack and Teams, and lock private pages behind SAML single sign-on.
- You drive incident and component updates through a documented REST API with per-page role permissions.
- You schedule maintenance and want automated notifications, tweets and component resets at the window's start and end.

**Avoid if:**
- You need one tool that both detects failures and communicates them — the captured pages describe status arriving from external monitors rather than any check of its own.
- You need built-in on-call paging and escalation to wake engineers — the captured pages document those only for the separate Opsgenie product.
- Your compliance review requires a stated hosting location — the privacy policy states information may be transferred and stored outside your country of residence.
- You need an audit-proof uptime record for arguing downtime costs — the history is editable by hand and partial outages count 30 percent.

## Scores by judge and criterion

Scores out of 5, each judge scoring independently against the published rubric (v1). "n/r" = not rated: the vendor publishes no price, or the judge found no public information on that criterion.

| Criterion | The Agency Developer | The SaaS Platform Engineer | The Customer Support Lead | The E-Commerce Operations Manager | The Information Security Officer | The Skeptic |
| --- | --- | --- | --- | --- | --- | --- |
| Checks, locations & failure confirmation | 0/5 | 0/5 | 0/5 | 0/5 | 0/5 | 0/5 |
| Alerting, escalation & on-call | 2/5 | 2.5/5 | 3/5 | 2/5 | 2/5 | 1.5/5 |
| Status pages & incident communication | 4/5 | 4/5 | 4/5 | 4/5 | 4/5 | 3.5/5 |
| API, monitoring as code & team administration | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 |
| Uptime reports, data & the vendor's own reliability | 2.5/5 | 1.5/5 | 2.5/5 | 2/5 | 2/5 | 2/5 |
| European sovereignty | 2/5 | 2/5 | 2/5 | 1.5/5 | 1.5/5 | 1.5/5 |
| Pricing transparency | 3/5 | 3/5 | 3.5/5 | 3/5 | 2.5/5 | 2.5/5 |
| **Weighted verdict** | **2/5** | **2/5** | **2.5/5** | **2/5** | **2/5** | **2/5** |

### The judges

- **The Agency Developer** (v1.0): Runs hosting and maintenance at a fifteen-person web agency with sixty client sites on WordPress, TYPO3 and Shopware. Has learned about an expired certificate from a client's angry phone call once and does not want a second time. Wants HTTP, keyword, SSL and domain expiry checks set up in bulk, client groups with their own status pages and monthly uptime reports, and a price per monitor that still works at two hundred monitors.
- **The SaaS Platform Engineer** (v1.0): Platform engineer at a forty-person B2B SaaS in Berlin, one of four people on the on-call rotation. Wants multi-step API checks with assertions, kept in Terraform next to the services they test, failures confirmed from a second location before anyone is woken, phone calls and escalation when an alert is not acknowledged, and a status page that updates without someone logging in at 3 a.m.
- **The Customer Support Lead** (v1.0): Leads a support team of nine at a software company whose customers are tax advisers and payroll offices. During the last outage the team answered three hundred tickets that all asked the same question. Wants a status page on the company's own domain with components customers recognise, incident templates, subscribers notified by email, a private page for the largest accounts, and an uptime history they can point to in a contract renewal.
- **The E-Commerce Operations Manager** (v1.0): Runs operations for an online shop selling garden furniture in Germany, Austria and Switzerland, with half the year's revenue between March and June. The homepage once answered 200 while the checkout threw an error for six hours. Wants the checkout and the payment page checked, not only the homepage, an SMS or call to whoever is on duty that night, and a report that shows the agency what the downtime cost.
- **The Information Security Officer** (v1.0): Information security officer at a mid-sized logistics company that falls under NIS2 and is working towards ISO 27001. Needs every outage recorded with detection time, response and resolution, in a form an auditor accepts. Reads the subprocessor list before the feature page, because the on-call staff's mobile numbers and the status page subscribers are personal data, and wants single sign-on and an audit log before anyone gets a login.
- **The Skeptic** (v1.0): Has seen "30-second checks from 20 locations" that paged the whole team for a single probe's network glitch, a status page that went down with the product it reported on, and "unlimited SMS" with a fair-use clause on page nine. Asks how a failure is confirmed, how long the history is kept and whether it can be exported, where the monitor itself publishes its own outages — and what leaving would cost.

## European sovereignty — proven facts

Built only from facts on the vendor's own pages; a dimension we could not prove is left open, never scored as zero. Headline: not determined.

| Dimension | Finding | Points | Source |
|---|---|---|---|
| Legal entity | Not determined | — | — |
| Hosting location | Not determined | — | — |
| Hosting options | Not determined | — | — |
| Open source | Not determined | — | — |
| Data processing agreement | Not determined | — | — |
| Transfer impact assessment | Not determined | — | — |

## Key facts

Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources).

**Compliance**
- Age requirement: 16 [S7]
- AI model training: yes [S8]
- AI usage disclosure: yes [S8]
- Audits: yes · yes · yes [S9]
- Baas available: yes [S9]
- Data privacy framework: Data Privacy Framework (referenced for intra-affiliate transfers) [S8]
- DPA effective date: 2026-08-17 [S9]
- DPA forms part: https://www.atlassian.com/legal/data-processing-addendum · yes [S7]
- Generative AI support: yes [S8]
- HIPAA restriction: Business Associate Agreement · yes [S7]
- International transfers: yes [S8]
- Marketplace programs: yes [S10]
- On site audit frequency: 60 · 1 [S9]
- Privacy controls: yes [S10]
- Regional commitment: yes [S10]
- Security incident notification: without undue delay, no later than 72 hours · 72 [S9]
- Security measures: yes · no [S8]
- Security program: https://www.atlassian.com/trust · yes · yes [S7]
- Sms optin not shared: no [S8]
- South korea: yes [S9]
- UK addendum: yes [S9]

**Data**
- Access during term: yes [S9]
- Data subject request assistance: yes [S9]
- Deidentified aggregated use: yes [S9]
- Deletion on termination: yes [S7]
- Deletion post termination: yes · applicable law · standard backup or record retention policies [S9]
- Opt out targeted advertising: yes · yes [S8]
- Portability: basic account information and content under sole control e.g. personal Bitbucket repository · yes [S8]
- Retention account info: retained while account active plus reasonable period [S8]
- Retention policy: yes [S8]
- Third party requests notification: yes · yes [S9]

**Integrations**
- Alerting tools: Opsgenie · PagerDuty · VictorOps · xMatters [S3]
- API: yes [S1]
- API version: 1.0.0 · yes [S4]
- Atlassian admin group access: Atlassian admin · yes [S17]
- Auth method: Authorization · api_key · API Key · yes [S4]
- Base URL: https://api.statuspage.io/v1/ [S4]
- Chat tools: Slack · Microsoft Teams [S3]
- Custom integration API: yes [S3]
- Custom metrics: yes · yes [S3]
- Data formats: form urlencoded · json [S4]
- Docs docs: ReDoc [S4]
- Https required: yes [S4]
- Ip allowlisting: yes [S16]
- Marketplace order disclosure: yes [S8]
- Monitoring tools: DataDog · New Relic · Librato · Pingdom [S3]
- Rate limit: 60 second rolling · https://support.atlassian.com/contact · 1 [S4]
- Rate limit errors: 420 · 429 [S4]
- Rest API: yes [S3]
- Rest conventions: retrieve · replace (rarely used) · create · update · destroy [S4]
- Status embed: active incidents display · scheduled maintenances display · custom positioning · custom color · autogenerated code · yes [S3]
- Support tools: Jira Service Management · Zendesk · Intercom [S3]
- Twitter: yes [S3]

**Legal**
- Atlassian entity: Atlassian entity that owns or operates the Products, listed at atlassian.com/legal/product-terms [S7]
- Audit information requests frequency: 1 [S9]
- Authorised affiliates: yes [S9]
- Confidentiality: yes [S7]
- Controller processor role: covered by Data Processing Addendum with customers · yes [S8]
- Damages waiver: Excluded Claims · Special Claims · yes [S7]
- Data ownership: yes · yes [S7]
- Document type: Atlassian Customer Agreement [S7]
- Domain ownership: yes · yes [S7]
- Effective date: 2026-10-01 [S7]
- Effective term: yes [S9]
- EU representative: Atlassian B.V. · c/o Atlassian US, Inc., 350 Bush Street, Floor 13, San Francisco, CA 94104 [S8]
- Export restrictions: yes · yes [S7]
- Feedback rights: yes [S7]
- Governing law: Republic of Ireland · State of California (San Francisco courts) [S7]
- Government end users: yes [S7]
- Legal entities: Atlassian Pty Ltd, Atlassian US, Inc. and corporate affiliates [S8]
- No contingencies: yes · yes [S7]
- Order binding: yes · yes [S7]
- Order of precedence: Schedule 2 · Schedule 1 · DPA main body · Agreement [S9]
- Pdf download: yes [S7]
- Perpetual support free beta: yes [S7]
- Policy effective date: 2026-08-17 [S8]
- Publicity: yes · yes [S7]
- Regional disclosures: EEA · UK · US [S8]
- Registration: 53 102 443 916 · 102 443 916 · 796 192 619 · Australia [S6]
- Roles: Controller or Processor · Processor/Sub-processor [S9]
- Service provider: Atlassian Pty Ltd · c/o Atlassian, 350 Bush St, Floor 13, San Francisco, CA 94104, United States [S6]
- Subcontractors: yes · yes [S7]
- Termination for cause: 30 · 60 · yes [S7]
- Termination for convenience: no · yes · yes [S7]
- UK representative: Atlassian (UK) Operations Limited · c/o Herbert Smith Freehills LLP, Exchange House, Primrose Street, London EC2A 2EG [S8]
- VAT number: EU372001951 [S6]
- Vendor risk docs: Trust Portal documentation for vendor risk management [S10]

**Pricing**
- Business: 399 [S1]
- Business features: custom CSS/HTML/JS, custom domain, REST APIs, SSO, component subscriptions, role-based access control [S1]
- Business limits: 25 · 5000 · 25 [S5]
- Business price: 399 [S5]
- Credit card billing: yes [S7]
- Direct purchases: yes [S7]
- Enterprise: 1499 [S1]
- Enterprise features: custom CSS/HTML/JS, custom domain, REST APIs, SSO, component subscriptions, yearly purchase orders and invoicing, role-based access control [S1]
- Enterprise limits: 50 · 25000 · 50 [S5]
- Enterprise price: 1499 [S5]
- Free essentials team dashboard only: Opsgenie Free · Opsgenie Essentials · Jira Service Management Standard · no [S11]
- Free plan: 2 · yes · 25 · 100 · 2 [S5]
- Free plan limits: 2 · 25 · 100 · 0 · 2 [S1]
- Hobby: 29 [S1]
- Hobby features: email, Slack, Teams notifications; basic customization; custom domain; REST APIs [S1]
- Hobby limits: 5 · 250 · 5 [S1]
- Hobby limits: 5 · 250 · 5 [S5]
- Hobby price: 29 [S5]
- Overage charges: yes · yes [S7]
- Refunds non refundable: yes [S7]
- Renewal terms: equal to prior term · yes · 12 months · yes · yes [S7]
- Reseller purchases: yes [S7]
- Return policy: product and associated support · 30 · no [S7]
- SSO viewer quota: yes · yes [S16]
- Startup: 99 [S1]
- Startup limits: 10 · 1000 · 10 [S1]
- Startup limits: 10 · 1000 · 10 [S5]
- Startup price: 99 [S5]
- Suspension nonpayment: 10 · yes [S7]
- User allocation cumulative: yes [S17]

**Product**
- Add user flow: Add user via avatar menu > Users > Add user, enter email, Create [S17]
- AI governance: Responsible Technology Principles [S10]
- AI offerings terms: yes · AI Terms [S7]
- Apica integration alert dispatch: Apica Synthetic sends alerts to Opsgenie with detailed information · until the alert is acknowledged or closed · email · SMS · phone calls · iOS & Android push notifications [S11]
- Apica integration auto alert creation: yes [S11]
- Apica integration ownership: team becomes owner of the integration and receives alerts only for that team [S11]
- Apica integration webhook config fields: Target Name · API Key · Message [S11]
- Baa available: yes [S7]
- Benchmarking: yes · yes · yes [S7]
- Beta modification rights: no · yes [S7]
- Burn up chart guide: yes [S12]
- Cloud data retrieval: yes [S7]
- Cloud migration guidance: step-by-step guidance for cloud migration [S10]
- Cloud platform security: advanced security measures that defend against threats [S10]
- Cloud roadmap: Cloud Roadmap covering security, compliance, reliability, and privacy [S10]
- Cloud service levels: yes [S7]
- Component deletion subscribers: yes [S15]
- Component subscriptions business: yes [S5]
- Components: 150 [S1]
- Confluence status update template: yes [S12]
- Content processing role: processor or service provider for product content [S8]
- Custom css startup: yes · yes · yes [S5]
- Custom html js business: yes · yes · yes [S5]
- Delivery: yes · yes [S7]
- Escalate action acknowledgement reset: yes [S14]
- Escalate action conditions: Escalate to Next action availability conditions [S14]
- Escalate to next action: Escalate to Next alert action immediately triggers the next available escalation rule instead of waiting out its remaining time [S14]
- Free beta products: no · no · no · 100 [S7]
- Free trial access: yes · yes [S7]
- Incident postmortem: incident postmortems via API [S4]
- Incident templates: yes [S1]
- Integrations: yes [S1]
- Jira automation: yes [S12]
- Jira burndown chart: yes [S12]
- Jira insights: Jira Insights for improving project performance [S12]
- Jira project report template: yes [S12]
- Jira reporting: yes [S12]
- Jql advanced search: yes [S12]
- Maintenance automation completed: notifications email/sms/webhook · auto tweet · auto set components operational [S13]
- Maintenance automation in progress: notifications email/sms/webhook · auto tweet · auto set components under maintenance [S13]
- Maintenance automation on create: notify_subscribers · tweet [S13]
- Maintenance duration fields: minutes · multiple days · minutes [S13]
- Maintenance fields shared with incidents: name · message · status · tweet · affected components [S13]
- Maintenance no reopen: no [S13]
- Maintenance reminder: email · sms · 60 [S13]
- Maintenance scheduling: Scheduled maintenance can be created from the Incidents > Maintenance tab and notifies opted-in subscribers [S13]
- Maintenance statuses: 4 · scheduled · in progress · verifying · completed [S13]
- Managed account disclosure: yes [S8]
- Metrics: metrics with providers, backfilling, y-axis limits, decimal places, display toggles [S4]
- Minimum age: 16 [S8]

**Subprocessors**
- General authorisation: yes [S9]
- List and notifications: yes · yes [S9]
- Notice period days: 30 [S9]
- Objection remedy: terminate affected Order [S9]

**Support**
- Additional privacy notices: Cookies & Tracking Notice · Careers Privacy Notice · Former Workplace Privacy Notice · Demographic Survey Privacy Notice [S8]
- Community: yes [S15]
- Community channel: Atlassian Community [S17]
- Community group: Trust & Security community group [S10]
- Invitation email: yes · yes [S17]
- Only site admins invite: Only site admins can invite new team members; non-admin requests require admin approval in Atlassian admin [S17]
- Provision: yes · yes [S7]
- Security questions: customer support engineers [S10]
- Technical support portal: yes [S12]

54 more facts on the canonical page: https://whats-best.ai/software/uptime-monitoring/atlassian-statuspage

## Questions

### Is Atlassian Statuspage European?

No. whats-best.ai classifies Atlassian Statuspage as Rest of world.

### Where does Atlassian Statuspage store data?

Not stated on the vendor’s pages as of 1 Nov 2026.

### Does Atlassian Statuspage have a free plan?

Yes. Atlassian Statuspage has a free plan, per [the vendor’s page captured 1 Nov 2026](https://whats-best.ai/evidence/15628).

### What are the best alternatives to Atlassian Statuspage?

As of 2 Nov 2026, the panel rates [Hyperping (3.5/5)](https://whats-best.ai/software/uptime-monitoring/hyperping), [Checkly (3.5/5)](https://whats-best.ai/software/uptime-monitoring/checkly) and [openstatus (3.5/5)](https://whats-best.ai/software/uptime-monitoring/openstatus) highest among the other 14 Uptime Monitoring & Status Pages products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [Hyperping](https://whats-best.ai/software/uptime-monitoring/hyperping) (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [Atlassian Statuspage alternatives](https://whats-best.ai/software/uptime-monitoring/atlassian-statuspage/alternatives).

## Head-to-head

- [Atlassian Statuspage vs Instatus](https://whats-best.ai/compare/atlassian-statuspage-vs-instatus.md)

## What this page leaves out

- 13 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 9 compliance facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 4 support facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 3 legal facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 3 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 2 data facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 2 integrations facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 1 subprocessors fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 1 sovereignty dimension could not be confirmed on the vendor’s own pages and is shown as unknown.

## Sources

- [S1] Vendor homepage (product page): https://www.atlassian.com/software/statuspage (checked 2026-11-01)
- [S2] Features page: https://www.atlassian.com/software/statuspage/features (checked 2026-11-01)
- [S3] Integrations page: https://www.atlassian.com/software/statuspage/integrations (checked 2026-11-01)
- [S4] API documentation: https://developer.statuspage.io/ (checked 2026-11-01)
- [S5] Pricing page: https://www.atlassian.com/software/statuspage/pricing (checked 2026-11-01)
- [S6] Legal notice: https://www.atlassian.com/legal/impressum (checked 2026-11-01)
- [S7] Terms of service (customer agreement): https://www.atlassian.com/legal/atlassian-customer-agreement (checked 2026-11-01)
- [S8] Privacy policy: https://www.atlassian.com/legal/privacy-policy (checked 2026-11-01)
- [S9] Data processing agreement (dpa): https://www.atlassian.com/legal/data-processing-addendum (checked 2026-11-01)
- [S10] Security / trust page: https://www.atlassian.com/trust (checked 2026-11-01)
- [S11] Checks, locations & failure confirmation — found from sitemap: https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-apica-synthetic-monitoring/ (checked 2026-11-01)
- [S12] Checks, locations & failure confirmation — found from sitemap: https://www.atlassian.com/project-management/project-monitoring (checked 2026-11-01)
- [S13] Alerting, escalation & on-call — found from sitemap: https://support.atlassian.com/statuspage/docs/schedule-maintenance/ (checked 2026-11-01)
- [S14] Alerting, escalation & on-call — found from sitemap: https://support.atlassian.com/opsgenie/docs/escalate-an-alert/ (checked 2026-11-01)
- [S15] Status pages & incident communication — found from sitemap: https://support.atlassian.com/statuspage/docs/display-historical-uptime-of-components/ (checked 2026-11-01)
- [S16] Status pages & incident communication — found from sitemap: https://support.atlassian.com/statuspage/docs/require-saml-for-private-pages/ (checked 2026-11-01)
- [S17] API, monitoring as code & team administration — found from sitemap: https://support.atlassian.com/statuspage/docs/add-team-members/ (checked 2026-11-01)
- [S18] API, monitoring as code & team administration — found from sitemap: https://support.atlassian.com/opsgenie/docs/configure-saml-based-sso/ (checked 2026-11-01)

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Cite as: whats-best.ai, "Atlassian Statuspage — Uptime Monitoring & Status Pages", AI panel analysis, as of 2026-11-06. https://whats-best.ai/software/uptime-monitoring/atlassian-statuspage

Corrections: https://whats-best.ai/correct/1356?target=page