# StatusCake — Uptime Monitoring & Status Pages StatusCake by TrafficCake Limited holds a panel rating of 3/5 from 6 AI judges (category median 3/5), as of 2026-11-02. Provenance: UK / wider Europe; sovereignty: not determined. - Vendor: TrafficCake Limited (https://www.statuscake.com) - Category: [Uptime Monitoring & Status Pages](https://whats-best.ai/software/uptime-monitoring.md) - Provenance (editorial classification): UK / wider Europe - Canonical page: https://whats-best.ai/software/uptime-monitoring/statuscake - Alternatives: https://whats-best.ai/software/uptime-monitoring/statuscake/alternatives ([markdown](https://whats-best.ai/software/uptime-monitoring/statuscake/alternatives.md)) - Data as of: 2026-11-06 · evaluated 2026-11-02 · oldest source captured 2026-11-01 **AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology ## At a glance - Vendor: TrafficCake Limited - Headquarters: Not stated on the vendor’s pages as of 1 Nov 2026 - Data hosting: Not stated on the vendor’s pages as of 1 Nov 2026 - Free plan: Yes, per the vendor’s own page [S6] ## The panel's verdict StatusCake is an uptime monitoring and status-page service from TrafficCake Limited in England and Wales. It is strongest on automation and teams and on checks and locations, at 6-7: a documented REST API with an OpenAPI specification, a Terraform provider with a claimed 8.5M+ installs, and checks over HTTP(S), TCP, DNS, SMTP, SSH, ping and push heartbeats from 43 locations in 30 countries at 30-second or constant rates, with downtime confirmed by additional servers before an alert. Sovereignty is the weakest criterion, at 4-5: a UK entity with personal data primarily stored and processed in the United Kingdom, subprocessors including Google Cloud, AWS, Twilio, and we found no public information on ISO 27001 or SOC 2 certification, an EU hosting option or a self-hosted edition. Status pages spread 4 to 6 — subscriber limits are published per plan, but we found no public information on custom domains, components or maintenance announcements. Alerting and on-call scores 5-6: fourteen platforms, but escalations and rotations are undocumented. Reports and reliability is flat at 6; pricing transparency 5-6, with different plan line-ups across the captured pages. **Speaks for it:** - Checks cover HTTP(S), HEAD, TCP, DNS, SMTP, SSH, ping and push heartbeats from 43 locations in 30 countries, at rates down to 30 seconds or constant, with confirmation servers re-checking before an alert - A documented REST API with a downloadable OpenAPI specification and a Terraform provider (claimed 8.5M+ installs) put checks under version control - Fourteen alert platforms are listed, including phone call, SMS, PagerDuty, Opsgenie, Slack and Microsoft Teams, with contact groups and maintenance windows - Data retention is published per plan and per data type, from 90 days of overview data on Bronze to six years on Gold - Pricing tiers are public with monitor counts, intervals, logins and SMS credits — Superior at €19.99/mo with 100 uptime monitors, Business at €69.99/mo with 300 — plus a free tier and a 7-day trial without a credit card **Held against it:** - We found no public information on browser or transaction checks, multi-step API checks with assertions, or private probes inside a customer's network - We found no public information on escalation policies, on-call schedules or rotations, acknowledge-and-resolve flows, or alert grouping - We found no public information on a custom domain for the status page, components fed by monitors, or scheduled maintenance announcements, and the public page shows the past seven days of uptime history - The contracting entity is TrafficCake Limited in England and Wales with personal data primarily stored and processed in the United Kingdom, and we found no public information on ISO 27001 or SOC 2 certification, an EU hosting option or a self-hosted edition - The captured pages give different figures for the free plan's monitor count and present two plan line-ups (Bronze, Silver and Gold against Free, Superior and Business), and we found no public information on per-message SMS or call costs, VAT treatment or overage handling **Best for:** - You run an agency or managed-service shop monitoring many client sites and need sub-accounts, per-client tag reporting and white-label reports - Your team manages infrastructure as code and wants checks defined through a documented API and Terraform provider before changes reach production - You already run PagerDuty or Opsgenie for on-call and need a broad-protocol monitoring service feeding them - You want a failure confirmed from multiple servers before anyone is paged, with checks from 43 locations in 30 countries **Avoid if:** - You need transaction or browser checks that replay a checkout or login flow, since the documented check types are HTTP, HEAD, TCP, DNS, SMTP, SSH, ping and push heartbeats - You require an EU contracting entity or EU data residency, since the vendor is registered in England and Wales and personal data is primarily stored and processed in the United Kingdom - Your status page must show component-level service status or history beyond the past seven days - You want full on-call machinery inside the monitoring product, since the documented alerting covers channels, contact groups, delays and maintenance windows ## Scores by judge and criterion Scores out of 5, each judge scoring independently against the published rubric (v1). "n/r" = not rated: the vendor publishes no price, or the judge found no public information on that criterion. | Criterion | The Agency Developer | The SaaS Platform Engineer | The Customer Support Lead | The E-Commerce Operations Manager | The Information Security Officer | The Skeptic | | --- | --- | --- | --- | --- | --- | --- | | Checks, locations & failure confirmation | 3.5/5 | 3.5/5 | 3.5/5 | 3/5 | 3.5/5 | 3/5 | | Alerting, escalation & on-call | 2.5/5 | 3/5 | 3/5 | 3/5 | 3/5 | 2.5/5 | | Status pages & incident communication | 2/5 | 3/5 | 2/5 | 2.5/5 | 2.5/5 | 2/5 | | API, monitoring as code & team administration | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3/5 | | Uptime reports, data & the vendor's own reliability | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | | European sovereignty | 2.5/5 | 2/5 | 2.5/5 | 2/5 | 2.5/5 | 2.5/5 | | Pricing transparency | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 2.5/5 | | **Weighted verdict** | **3/5** | **3/5** | **3/5** | **3/5** | **3/5** | **2.5/5** | ### The judges - **The Agency Developer** (v1.0): Runs hosting and maintenance at a fifteen-person web agency with sixty client sites on WordPress, TYPO3 and Shopware. Has learned about an expired certificate from a client's angry phone call once and does not want a second time. Wants HTTP, keyword, SSL and domain expiry checks set up in bulk, client groups with their own status pages and monthly uptime reports, and a price per monitor that still works at two hundred monitors. - **The SaaS Platform Engineer** (v1.0): Platform engineer at a forty-person B2B SaaS in Berlin, one of four people on the on-call rotation. Wants multi-step API checks with assertions, kept in Terraform next to the services they test, failures confirmed from a second location before anyone is woken, phone calls and escalation when an alert is not acknowledged, and a status page that updates without someone logging in at 3 a.m. - **The Customer Support Lead** (v1.0): Leads a support team of nine at a software company whose customers are tax advisers and payroll offices. During the last outage the team answered three hundred tickets that all asked the same question. Wants a status page on the company's own domain with components customers recognise, incident templates, subscribers notified by email, a private page for the largest accounts, and an uptime history they can point to in a contract renewal. - **The E-Commerce Operations Manager** (v1.0): Runs operations for an online shop selling garden furniture in Germany, Austria and Switzerland, with half the year's revenue between March and June. The homepage once answered 200 while the checkout threw an error for six hours. Wants the checkout and the payment page checked, not only the homepage, an SMS or call to whoever is on duty that night, and a report that shows the agency what the downtime cost. - **The Information Security Officer** (v1.0): Information security officer at a mid-sized logistics company that falls under NIS2 and is working towards ISO 27001. Needs every outage recorded with detection time, response and resolution, in a form an auditor accepts. Reads the subprocessor list before the feature page, because the on-call staff's mobile numbers and the status page subscribers are personal data, and wants single sign-on and an audit log before anyone gets a login. - **The Skeptic** (v1.0): Has seen "30-second checks from 20 locations" that paged the whole team for a single probe's network glitch, a status page that went down with the product it reported on, and "unlimited SMS" with a fair-use clause on page nine. Asks how a failure is confirmed, how long the history is kept and whether it can be exported, where the monitor itself publishes its own outages — and what leaving would cost. ## European sovereignty — proven facts Built only from facts on the vendor's own pages; a dimension we could not prove is left open, never scored as zero. Headline: not determined. | Dimension | Finding | Points | Source | |---|---|---|---| | Legal entity | Not determined | — | — | | Hosting location | Not determined | — | — | | Hosting options | Not determined | — | — | | Open source | Not determined | — | — | | Data processing agreement | Not determined | — | — | | Transfer impact assessment | Not determined | — | — | ## Key facts Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources). **Compliance** - Advertising cookies: Google Ads [S11] - Analytics tools cookies: Google Analytics · Mixpanel · Hotjar [S11] - Data retention policy: yes [S10] - DPA: yes [S2] - DPA: yes [S4] - DPA: yes [S13] - DPA: Data processing addendum published [S18] - DPA: yes [S19] - DPA audit costs: yes [S12] - DPA audit terms: yes · once per 12 months · yes [S12] - DPA available: yes [S1] - DPA available: yes [S5] - DPA available: yes [S9] - DPA available: yes [S10] - DPA available: yes · yes [S8] - DPA available: https://www.statuscake.com/gdpr-statuscake-data-processing-agreement/ · yes [S11] - DPA available: yes [S12] - DPA available: yes [S14] - DPA available: yes [S15] - DPA available: yes [S16] - DPA breach notification: without undue delay [S12] - DPA deletion on termination: yes [S12] - DPA framework: yes · yes [S12] - DPA international transfers: yes · yes [S12] - DPA subprocessor notice period: 14 [S12] - DPA subprocessor objection: yes [S12] - DPA subprocessor termination right: yes [S12] - Framework: UK GDPR [S11] - Google SSO: all customers · yes [S2] - Ico complaint: yes · UK Information Commissioner's Office (ICO) [S11] - Privacy policy: yes [S10] - Processor role: data processor · Status Page subscribers [S11] - Security measures: access controls, secure infrastructure, monitoring, contractual safeguards [S11] - Security page: yes [S2] - Subprocessors published: yes [S5] **Data** - Data sale: no [S11] - Group company sharing: ChangeCrab Limited [S11] - Personal data types: contact details, account/user info, usage and technical data, communications data, customer-generated content [S12] - Retention account: Account data retained while account active [S11] - Retention billing: statutory periods [S11] - Rights: access · correct · deletion · restrict · object · portability [S11] **Hosting** - Primary region: United Kingdom [S11] - Resources: yes · yes [S19] - Subprocessors cloud: DigitalOcean · Google Cloud Platform · Amazon Web Services [S12] - Transfers outside UK: adequacy decisions · approved contractual protections · yes [S11] **Integrations** - Alert channels: Email · Slack · webhooks [S1] - Alert platforms: DataDog · Discord · OpsGenie · Pushover · Slack · Telegram · 14 [S3] - Alert platforms: 14 · DataDog · Discord · OpsGenie · Pushover · Slack · Telegram [S4] - Analytics providers: Google Analytics · Mixpanel · Hotjar [S11] - API auth: bearer_token [S7] - API base URL: API v1 endpoints at api.statuscake.com/v1 [S7] - API docs: yes [S2] - API docs: yes · yes [S1] - API docs: yes [S4] - API docs: yes [S6] - API docs: yes [S10] - API docs: API documentation available in resources [S14] - API docs: yes [S13] - API docs: yes [S15] - API error handling: yes [S7] - API license: Apache-2.0 [S7] - API ratelimiting: yes [S7] - API sdks terraform: yes · yes · yes [S9] - Ease: Integrations with other services offered for status pages [S5] - Faq payment: payment methods · payment security · monthly or annual billing [S8] - Free plan count: 14 · Slack · Microsoft Teams · Discord [S13] - Hosting providers: AWS · GCP · Vultr · DigitalOcean [S11] - Microsoft teams available: yes [S6] - Openapi available: yes [S7] - Pagerduty available: yes [S6] - Payment provider: Stripe [S11] - Pingdom migration: yes [S1] - Platform count: 14 [S6] - Platforms: DataDog · OpsGenie · Pushover · Webhook · Discord · PagerDuty · Slack · Mattermost · Phone Call & SMS · Telegram · Microsoft Teams · Push Bullet · VictorOps [S6] - Public reporting API: public reporting available via API [S18] - Slack available: yes [S6] - Slack setup flow: Add to Slack via Integrations page, then Slack as contact group integration [S16] - Sms provider: Twilio [S11] - Social presence: LinkedIn · Twitter/X · GitHub · Blog [S9] - SSO: Google · Microsoft [S1] - Status provider: Atlassian Statuspage [S11] - Support provider: Intercom [S11] - Terraform: yes [S4] **Legal** - Company: TrafficCake Limited [S14] - Company: TrafficCake Limited [S15] - Company: TrafficCake Limited [S16] - Company: TrafficCake Limited [S18] - Company name: TrafficCake Limited [S6] - Company name: TrafficCake Limited · 2026 [S5] - Controller: data controller · TrafficCake Limited · England and Wales [S11] - Copyright entity: TrafficCake Limited [S3] - Data processing addendum: yes [S6] - DPA entity: Processor · TrafficCake Limited · ChangeCrab Limited [S12] - DPA governing law: England and Wales · yes [S12] - DPA last updated: 2026-07-01 [S12] - Entity: TrafficCake Limited [S2] - Entity: TrafficCake Limited · 2026 [S1] - Entity: TrafficCake Limited [S4] - Entity: StatusCake.com · TrafficCake Limited · 08250233 [S9] - Entity: TrafficCake Limited · 2026 [S10] - Entity: 2026 · TrafficCake Limited [S8] - Entity: TrafficCake Limited [S13] - Entity: TrafficCake Limited [S19] - Registered address: 43 Bridge Road, Grays RM17 6BU, United Kingdom · United Kingdom [S9] **Pricing** - Annual discount: 16 [S1] - Annual discount: Get 2 months free (save 16%) [S8] - Billing periods: yes · yes [S5] - Bronze pages: 10 · 1 · 5 [S5] - Bronze price: Bronze · 11.63 [S5] - Business price: Business · 69.99 · 699.96 · 58.33 [S8] - Cancel anytime: yes [S1] - Cancel anytime: yes · yes [S8] - Custom plan: Custom · POA · yes [S8] - Free for life: yes [S13] - Free plan: 1 · 0 · 3 · 15 [S1] - Free plan: yes [S13] - Free price: Free · 0 [S8] - Free tier: yes [S6] - Free tier: yes [S10] - Free tier: yes [S16] - Free trial: 7 · no [S1] - Free trial: yes · 7 · no [S8] - Gold price: Gold · 183.29 [S5] - No setup fee faq: setup fee [S8] - Services metrics: 100 · 10 · 50 [S5] - Silver price: Silver · 36.63 [S5] - Subscribers: 7000 · 300 · 1500 [S5] - Superior price: Superior · 19.99 · 199.92 · 16.66 [S8] **Product** - Alert 10 second downtime: alerts on downtime as short as 10 seconds [S13] - Alerting downtime: yes [S14] - Alerting limits: 1 · 1 email · Unlimited [S8] - Annex1 services: SaaS: website monitoring, status communications, changelog / release note services [S12] - API tag filtering: yes [S7] - Auto verification: 4 [S1] - Blacklist count: 8 [S4] - Business limits: Business · 100 · 10 · 30-second · 120 · 10 · 300 · 30 [S8] - Business plan reports: advanced reporting tied to Business plan, free trial offered [S18] - Business use only: yes · no [S11] - Card storage: no [S11] - Changecrab planned: ChangeCrab · 2026 [S9] - Check locations: 30 · 43 [S1] - Check rates: Constant · 30-second · 60-second [S1] - Company since: 2012 [S1] - Custom branding: yes [S17] - Custom css: yes [S5] - Custom plan options: Limitless monitors · Constant check rate · Dedicated Uptime & Page Speed Locations · Service Creditable SLAS · Regular Account Reviews · Unlimited logins [S8] - Customer count: >120000 · IBM · Netflix · Mastercard [S8] - Customers: 220000 [S1] - Customisable branding: yes [S5] - Daily checks: 2.6 billion · 8.5M+ [S9] - Dashboards: yes [S15] - Dashboards: dashboards showing downtime alerts, website health, server/page speed issues and overall performance [S18] - Dashboards audit log: Dashboards · Audit Log [S8] - Demo booking: yes [S5] - Dns record rules: DNS record rules with alerts on rule-breaking changes [S4] - Domain alerts: Custom reminders and alerts when domain is expiring or expired [S4] - Domain auto capture: Automatic capture of domain info including expiration, records and WHOIS [S4] - Domain blacklist: yes [S1] - Domain expiry reminders: 30 days · 14 days · 7 days · 24 hours [S1] - Domain free plan: free · domain · 1 · domain expiration alerts · blacklist monitoring · record monitoring · 7 [S13] - Domain intervals: 5 days · 7 days [S8] - Domain monitoring features: Expiration Alerting · Blacklist Monitoring · Domain Record Monitoring [S8] - Domain monitoring free: yes [S4] - Downtime events graphs: Displays last 7 days of uptime, downtime events and graphs [S17] - External monitoring scope: websites · APIs · SSL certificates · domains · page speed · servers [S15] - Features: Uptime, page speed, SSL, domain, server monitoring, monitoring locations, alerting, integrations, status pages [S19] **Subprocessors** - Analytics: Analytics · Google Analytics · Mixpanel · Hotjar [S12] - List page: yes [S19] - List published: yes [S6] - Page: Subprocessors list published [S18] - Page available: yes [S9] - Page available: yes [S10] - Page available: yes [S14] - Payments: Payment processing · Stripe · PayPal [S12] - Published: yes [S15] - Published: yes [S16] - Support sms status: SMS delivery · customer support · status communications [S12] **Support** - All plans: yes · yes [S8] - API support email: support@statuscake.com [S7] - Channels: in-app live chat · support@statuscake.com [S9] - Free plan support: support provided to free as well as paid customers [S13] - Free tier: yes [S2] - Free tier cta: yes [S14] - General email: hello@statuscake.com [S9] - Knowledge base: yes · yes · yes [S19] - Legal email: legal@statuscake.com [S9] - Live chat: live chat · yes [S8] - Press email: press@statuscake.com [S9] - Sales email: sales@statuscake.com [S9] - Schedule call: yes [S2] 131 more facts on the canonical page: https://whats-best.ai/software/uptime-monitoring/statuscake ## Questions ### Is StatusCake European? Yes, though not from the EU. whats-best.ai classifies StatusCake as UK / wider Europe. ### Where does StatusCake store data? Not stated on the vendor’s pages as of 1 Nov 2026. ### Does StatusCake have a free plan? Yes. StatusCake has a free plan, per [the vendor’s page captured 1 Nov 2026](https://whats-best.ai/evidence/15567). ### What are the best alternatives to StatusCake? As of 2 Nov 2026, the panel rates [Hyperping (3.5/5)](https://whats-best.ai/software/uptime-monitoring/hyperping), [Checkly (3.5/5)](https://whats-best.ai/software/uptime-monitoring/checkly) and [openstatus (3.5/5)](https://whats-best.ai/software/uptime-monitoring/openstatus) highest among the other 14 Uptime Monitoring & Status Pages products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [Hyperping](https://whats-best.ai/software/uptime-monitoring/hyperping) (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [StatusCake alternatives](https://whats-best.ai/software/uptime-monitoring/statuscake/alternatives). ## Head-to-head - [StatusCake vs Pingdom](https://whats-best.ai/compare/pingdom-vs-statuscake.md) ## What this page leaves out - 5 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. - 1 integrations fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. - 1 product fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. - 3 sovereignty dimensions could not be confirmed on the vendor’s own pages and are shown as unknown. ## Sources - [S1] Vendor homepage: https://www.statuscake.com/ (checked 2026-11-01) - [S2] Features page (uptime monitoring): https://www.statuscake.com/features/uptime/ (checked 2026-11-01) - [S3] Features page (SSL monitoring): https://www.statuscake.com/features/ssl/ (checked 2026-11-01) - [S4] Features page (domain monitoring): https://www.statuscake.com/features/domain/ (checked 2026-11-01) - [S5] Features page (status pages): https://www.statuscake.com/status-page/ (checked 2026-11-01) - [S6] Integrations page: https://www.statuscake.com/integrations/ (checked 2026-11-01) - [S7] API documentation: https://developers.statuscake.com/api/ (checked 2026-11-01) - [S8] Pricing page: https://www.statuscake.com/pricing/ (checked 2026-11-01) - [S9] About page (registered address): https://www.statuscake.com/about-us/ (checked 2026-11-01) - [S10] Terms of service: https://www.statuscake.com/terms-of-service/ (checked 2026-11-01) - [S11] Privacy policy: https://www.statuscake.com/privacy-policy/ (checked 2026-11-01) - [S12] Data processing agreement (dpa): https://www.statuscake.com/gdpr-statuscake-data-processing-agreement/ (checked 2026-11-01) - [S13] Checks, locations & failure confirmation — found from sitemap: https://www.statuscake.com/free-website-monitoring/ (checked 2026-11-01) - [S14] Checks, locations & failure confirmation — found from sitemap: https://www.statuscake.com/locations/ (checked 2026-11-01) - [S15] Alerting, escalation & on-call — found from sitemap: https://www.statuscake.com/teams/ (checked 2026-11-01) - [S16] Alerting, escalation & on-call — found from sitemap: https://www.statuscake.com/integrations/slack-app/ (checked 2026-11-01) - [S17] Status pages & incident communication — found from sitemap: https://www.statuscake.com/public-status-page/ (checked 2026-11-01) - [S18] Uptime reports, data & the vendor's own reliability — found from sitemap: https://www.statuscake.com/reporting/ (checked 2026-11-01) - [S19] Uptime reports, data & the vendor's own reliability — found from sitemap: https://www.statuscake.com/data-retention-policies/ (checked 2026-11-01) - [S20] Code repository (open-source licence) — found from the homepage: https://github.com/StatusCakeDev (checked 2026-11-01) --- Cite as: whats-best.ai, "StatusCake — Uptime Monitoring & Status Pages", AI panel analysis, as of 2026-11-06. https://whats-best.ai/software/uptime-monitoring/statuscake Corrections: https://whats-best.ai/correct/1351?target=page