# Hostinger Web Hosting — Web Hosting

Hostinger Web Hosting by Hostinger International Limited holds a panel rating of 3/5 from 6 AI judges (category median 3/5), as of 2026-11-02. Provenance: EU-Made; sovereignty: not determined.

- Vendor: Hostinger International Limited (https://www.hostinger.com/web-hosting)
- Category: [Web Hosting](https://whats-best.ai/software/web-hosting.md)
- Provenance (editorial classification): EU-Made
- Canonical page: https://whats-best.ai/software/web-hosting/hostinger-web-hosting
- Alternatives: https://whats-best.ai/software/web-hosting/hostinger-web-hosting/alternatives ([markdown](https://whats-best.ai/software/web-hosting/hostinger-web-hosting/alternatives.md))
- Data as of: 2026-11-06 · evaluated 2026-11-02 · oldest source captured 2026-11-01

**AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology

## At a glance

- Vendor: Hostinger International Limited
- Headquarters: Not stated on the vendor’s pages as of 1 Nov 2026
- Data hosting: Not stated on the vendor’s pages as of 1 Nov 2026
- Free plan: Not stated on the vendor’s pages as of 1 Nov 2026

## The panel's verdict

Hostinger's shared and WordPress hosting earns its best scores where a buyer can compute the cost before signing: pricing transparency scores cluster at 7-8, with first-term and renewal prices printed side by side — Premium at $2.49/mo on $119.52 for 48 months, renewing at $10.99/mo — and a 30-day money-back guarantee stated. Management and developer tools scores cluster at 7, and scaling and portability, support and service and sovereignty cluster at 6-7, resting on free unlimited migration with stated timings, an in-house panel with staging and Git, and a published data processing addendum. The judges part company on recovery: security and backups scores cluster at 5-7, the sharpest split here, because retention and a second backup location are not stated and the captured pages give different positions on backup responsibility — plan pages describe automatic weekly backups while the terms place the risk on the customer. Performance and reliability scores cluster at 6, held back by a 99.9% uptime figure with no published service credit. The sovereignty split turns on subprocessor locations implied by company names rather than stated.

**Speaks for it:**
- First-term and renewal prices printed side by side on every plan checked, with a 30-day money-back guarantee and VAT treatment stated
- Free unlimited migration with scope and timings stated — WordPress typically under two hours, cPanel-based sites over twenty hours
- Published data processing addendum with EU Standard Contractual Clauses under Cyprus law, audit rights and a named subprocessor list
- hPanel with over 100 one-click installs plus SSH, WP-CLI, Git deployment and staging with one-click cloning
- Plan upgrades without downtime, with per-plan limits such as cores, RAM, inodes and PHP workers published

**Held against it:**
- Backup retention and a second storage location are not stated, and the captured pages give different positions on backup responsibility
- The 99.9% uptime figure carries no documented service credit, and the terms defer any applicable guarantee to other documents
- Chat is the only documented support channel, and we found no public information on phone or ticket channels or a response-time guarantee
- We found no public price for extra storage or restores, and the captured US and German pages give different renewal figures for the same plans
- The captured pages give different figures for PHP support, one documenting versions 5.2 to 7.4 and another promising the latest PHP

**Best for:**
- You run a small business or portfolio site and want the multi-year cost visible before you buy, with introductory and renewal prices printed side by side
- You are moving several WordPress or cPanel sites from another host and want the migration's scope, limits and timing documented in advance
- You manage client sites and want one multi-site dashboard with an unbranded client view
- You need EU-hosted sites and want to choose among named EU data centre countries at setup, with a published data processing addendum invoking EU Standard Contractual Clauses

**Avoid if:**
- Your recovery plan needs daily backups or a stated restore time — base plans back up weekly, and we found no public information on restore times
- You need root access or a full shell — the pages state that root access is not available and SSH offers a limited bash interface
- You want to pay month by month — the plans the judges read are 24- and 48-month prepaid commitments

## Scores by judge and criterion

Scores out of 5, each judge scoring independently against the published rubric (v1). "n/r" = not rated: the vendor publishes no price, or the judge found no public information on that criterion.

| Criterion | The Agency Lead | The Small-Business Owner | The Shop Operator | The Freelance App Developer | The Data Protection Officer | The Skeptic |
| --- | --- | --- | --- | --- | --- | --- |
| Performance, uptime & infrastructure | 3/5 | 3/5 | 3/5 | 0/5 | 3/5 | 3/5 |
| Control panel, WordPress & developer tooling | 3.5/5 | 3.5/5 | 3.5/5 | 0/5 | 3.5/5 | 3.5/5 |
| Security, backups & recovery | 3.5/5 | 3/5 | 3/5 | 0/5 | 3/5 | 2.5/5 |
| Scaling, migration & exit | 3.5/5 | 3.5/5 | 3.5/5 | 0/5 | 3.5/5 | 3/5 |
| Support, domains & email | 3.5/5 | 3.5/5 | 3.5/5 | 0/5 | 3.5/5 | 3/5 |
| European sovereignty | 3.5/5 | 3/5 | 3.5/5 | 0/5 | 3.5/5 | 3/5 |
| Pricing transparency | 4/5 | 4/5 | 3.5/5 | 0/5 | 4/5 | 3.5/5 |
| **Weighted verdict** | **3.5/5** | **3.5/5** | **3.5/5** | **0/5** | **3.5/5** | **3/5** |

### The judges

- **The Agency Lead** (v1.0): Runs a fifteen-person web agency that hosts sixty client sites, most on WordPress, some on TYPO3 and two WooCommerce shops. Every site is one more login, one more update window and one more call when it breaks. Wants one panel with client projects, staging and push to live, backups they can restore without opening a ticket, roles for freelancers, a way to hand a project and its invoice to the client, and a price per site that does not double after the first year.
- **The Small-Business Owner** (v1.0): Owns a heating and plumbing firm with twelve staff, a WordPress site a nephew built and twelve mailboxes on the same contract. Does not know what PHP is and does not want to learn it. When the site shows a warning or the mail stops, they need someone on the phone in German the same day, backups that the support can restore, and an invoice that matches the price on the website, year after year.
- **The Shop Operator** (v1.0): Runs a Shopware shop for coffee equipment with 4,000 orders a month and a Black Friday that brings ten times the usual traffic in one weekend. Every minute offline is lost revenue and a lost ad budget. Reads the resources per tariff, the caching and the SLA before the price, wants to scale for one weekend without moving the shop, and wants yesterday's database back within the hour if an update goes wrong.
- **The Freelance App Developer** (v1.0): Freelance developer who builds Laravel and Node apps for small clients and runs them for years afterwards. Deploys from Git, needs SSH, Composer, cron, queues and a current PHP version, and sets servers up from scripts rather than by clicking. Wants an API and a CLI that cover servers, snapshots, firewalls and DNS, resource limits stated in numbers, and a stack that runs anywhere else if the client ever moves.
- **The Data Protection Officer** (v1.0): External data protection officer for a group of medical practices and two law firms whose sites take appointment requests and contact forms. Reads the DPA, the subprocessor list and the certifications before anything else: where the servers and the backups are, which group company outside the EU can reach them, how customers are isolated from each other, and when data is deleted after the contract ends.
- **The Skeptic** (v1.0): Has seen "unlimited" storage end at an inode limit in the small print, "99.9 % uptime" with no credit when it was missed, "free daily backups" that only the support could restore for a fee, and a tariff from 1 € that cost eight times as much in the second year. Asks what the limits are in numbers, what the SLA pays, who can reach the data, and what it costs to take everything and leave.

## European sovereignty — proven facts

Built only from facts on the vendor's own pages; a dimension we could not prove is left open, never scored as zero. Headline: not determined.

| Dimension | Finding | Points | Source |
|---|---|---|---|
| Legal entity | Not determined | — | — |
| Hosting location | Not determined | — | — |
| Hosting options | Not determined | — | — |
| Open source | Not determined | — | — |
| Data processing agreement | Not determined | — | — |
| Transfer impact assessment | Not determined | — | — |

## Key facts

Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources).

**Compliance**
- Audit rights: written request at reasonable intervals · yes [S9]
- Backups: yes [S9]
- Ddos protection: yes [S9]
- DPA available: yes [S7]
- Dsa authority contact: abuse@hostinger.com [S8]
- Dsa complaint contact: compliance@hostinger.com [S8]
- Dsa notice action: yes [S8]
- Encryption at rest: yes [S9]
- GDPR contact: gdpr@hostinger.com [S9]
- GDPR contact email: gdpr@hostinger.com [S7]
- ISO 27001: information security management system · ISO/IEC 27001:2022 [S10]
- No data sale: yes [S9]
- Penetration testing: yes · yes [S9]
- Policy scope: accessibility · authenticity · integrity · confidentiality [S10]
- Priority protection: confidential information and personal data [S10]
- Processor role: processor [S9]
- Related policies: cyber security policy · business continuity policy [S10]
- Renewable electricity: 100 [S6]
- Risk based implementation: risk assessment based [S10]
- Sanctions countries: Cuba · Iran · North Korea · Russia · Crimea · Donetsk · Luhansk · Zaporizhzhia · Kherson · Belarus · Venezuela [S8]
- Scc: Module Two (Controller to Processor) · Module Three (Processor to Processor) [S9]
- Scc dispute forum: courts of Cyprus [S9]
- Scc governing law: Cyprus law [S9]
- Security: yes · yes · yes [S14]
- Security incident notification: yes [S9]
- Security training: periodic · yes [S10]
- Sensitive data allowed: yes · yes [S9]
- Subprocessor consent: yes [S9]
- Subprocessor objection termination: 10 · yes [S9]

**Data**
- Account deactivation retention: yes [S7]
- Account deletion email: gdpr@hostinger.com [S7]
- Backup recovery: yes [S20]
- Backup responsibility: yes · no [S8]
- Backups: weekly (daily for Business plan) · yes [S11]
- Call recordings retention: yes · 30 [S7]
- Data subject request assistance: yes · yes [S9]
- Deletion after termination: 30 [S9]
- Export responsibility: yes [S9]
- Gmail AI training prohibited: no [S7]
- Gmail import direct: no [S7]
- Job applicant retention: 365 [S7]
- Marketing email period: 90 [S7]
- Migration gmail privacy: yes · no [S20]
- Payment card storage: no · yes [S7]
- Sales inquiry retention: 90 [S7]
- Sms consent validity: 36 [S7]
- Suspended account retention: 1 [S7]
- Whois public: yes [S7]

**Hosting**
- Datacenter locations: India · Indonesia · Malaysia · France · Germany · Lithuania · Netherlands · United Kingdom · Japan · Sydney · Johannesburg · Phoenix · Boston · Asheville · Brazil [S6]
- Global locations: yes [S1]
- Hardware: AMD EPYC · NVMe SSD · 1 [S14]
- Non EU locations: US · Brazil · Singapore · Indonesia [S7]
- Processing locations: United Kingdom · Netherlands · Lithuania · Cyprus [S7]
- Recommended location: Germany · 3 [S14]
- Scc for transfers: yes [S7]

**Integrations**
- API responsibilities: yes [S8]
- Apps: Outlook · Gmail · Apple Mail · Zoho Mail [S20]
- Automation: n8n · Make · Zapier · LangChain · OpenClaw [S20]
- Built in caching: built-in caching · OPcache · code minification · automatic image optimization [S3]
- Chatgpt: yes [S20]
- Claude: yes [S20]
- Cloudflare: yes [S11]
- Developer tools: SSH · WP-CLI · PHP version control · Git integration · MySQL manager [S1]
- Git: yes [S11]
- Google analytics: yes [S7]
- Marketing: Google Ads · Meta Pixel · Google Analytics · yes [S1]
- Migration: free · no [S1]
- Social login: Google · Facebook (Meta) [S7]

**Legal**
- Available agreements: Data processing addendum · Domain name registration agreement · Domain name transfer agreement · Domain registrant agreement · Hosting agreement · yes [S10]
- Available policies: Abuse handling policy · Cookie policy · Customer service policy · Hostinger responsible disclosure policy and bug reward program · Non-public registrant data (NPRD) request policy · Refund policy · yes [S10]
- Contracting entities: Hostinger International Ltd. (Cyprus) · Hostinger UK Limited (UK) · Hostinger Global S.a r.l (Luxembourg) [S9]
- Contracting entity default: HOSTINGER INTERNATIONAL LIMITED · yes [S8]
- Contracting entity group1: HOSTINGER PTE LTD · 1 [S8]
- Contracting entity group2: HOSTINGER Global S.à r.l · 2 [S8]
- Contracting entity indonesia: PT WEB MEDIA TECHNOLOGY INDONESIA · Indonesia [S8]
- Contracting entity UK: Hostinger UK Limited · United Kingdom [S8]
- Copyright: 2004-2026 · Hostinger [S3]
- Document last revised: 2026-10-14T18:03:36 [S7]
- English version precedence: no · yes [S10]
- English version prevails: yes [S9]
- English version prevails: English version is the only legally binding version of legal agreements and policies [S7]
- Entity: HOSTINGER operations, UAB [S10]
- GDPR processing: yes [S7]
- Governing documents: earlier of use of Site or electronic acceptance [S8]
- Headcount: 1000+ [S6]
- Hostinger international cyprus: Hostinger International Ltd · Cyprus [S7]
- Language precedence: English version prevails over translations [S8]
- Last revised: 2025-11-07 12:27:12 [S10]
- Last revised: 2026-09-29 [S9]
- Minimum age: 18 [S8]
- Office locations: Kaunas, Lithuania · Vilnius, Lithuania · Luxembourg · Yogyakarta, Indonesia [S6]
- Ownership: Vilnius · private · 2004, Kaunas, Lithuania · no · 30 [S6]
- Service and billing no opt out: no [S7]

**Pricing**
- Cloud startup: 48 months · 383.52 · 27.99 · 25.99 · 7.99 [S18]
- Cloud startup features: daily and on demand · 100 GB NVMe · yes [S4]
- Cloud startup storage: 100 GB NVMe [S18]
- Domain privacy free: free · yes [S19]
- Ecommerce startup: E-Commerce Startup · 25.99 · 48 · 7.99 [S13]
- Ecommerce startup features: daily and on demand · 100 GB NVMe · unlimited · unlimited products, 0% transaction fees, 100+ payment methods [S2]
- Ecommerce startup features: unlimited · 100+ · yes · 0 · 100 [S1]
- Ecommerce startup features: E-Commerce Startup · daily and on-demand · 100 GB NVMe · unlimited products, 0% transaction fees, 100+ payment methods [S13]
- Ecommerce startup plan: 48 · 383.52 · 7.99 · 25.99 · 27.99 [S2]
- Ecommerce startup plan: Ecommerce Startup · USD · 48 · 27.99 · 7.99 · 383.52 · 25.99 [S1]
- Ecommerce startup renewal: E-Commerce Startup · 48 · 383.52 · 23.99 [S13]
- Fair usage: unlimited features subject to Fair Usage Policy [S4]
- Free coming soon page: yes [S19]
- Free ssl: yes [S19]
- Icann fee: 0.2 · USD [S19]
- Kvm1: 1 · 4 · 50 · USD · 24 · 4 · 6.49 · 155.76 · 19.49 · 11.99 [S14]
- Kvm1: KVM 1 · 1 · 4 · 50 · 4 · 24 · 155.76 · 6.49 · 11.99 · 19.49 [S12]
- Kvm2: 2 · 8 · 100 · USD · 24 · 8 · 8.79 · 210.96 · 24.49 · 14.99 [S14]
- Kvm2: KVM 2 · 2 · 8 · 100 · 8 · 24 · 210.96 · 8.79 · 14.99 · 24.49 [S12]
- Kvm4: 4 · 16 · 200 · USD · 24 · 16 · 12.99 · 311.76 · 42.99 · 28.99 [S14]
- Kvm4: KVM 4 · 4 · 16 · 200 · 16 · 24 · 311.76 · 12.99 · 28.99 · 42.99 [S12]
- Kvm8: 8 · 32 · 400 · USD · 24 · 32 · 25.99 · 623.76 · 73.99 · 49.99 [S14]
- Kvm8: KVM 8 · 8 · 32 · 400 · 32 · 24 · 623.76 · 25.99 · 49.99 · 73.99 [S12]
- Max registration period: 10 [S19]
- Min registration period: 1 [S19]
- Money back: 30 [S4]
- Money back: 30 · yes [S11]
- Money back: 30 · yes [S20]
- Money back faq: every plan [S2]

**Product**
- Access manager: yes [S11]
- Access sharing: yes [S3]
- Account sharing: yes · yes [S8]
- Agency features: Hostinger Pro · multi-site dashboard · client accounts and access management · migrations · AI toolset across accounts · Agency Directory listing [S6]
- Agency plan: 200 [S2]
- Agency plan: 200 [S13]
- Agent optimizer: 20 [S2]
- Agent troubleshooter: 70 [S2]
- Agentic mail: yes · yes · yes [S20]
- AI agent: yes [S18]
- AI agents: yes [S3]
- AI builder: build site in under 1 minute with Elementor or Block editor [S2]
- AI builder: AI Website Builder with Elementor or Block Editor, site in under 1 minute [S13]
- AI builder: 600+ [S18]
- AI credits: 2000 · 1000 [S3]
- AI credits: 250 · 250 · 500 · 1000 · yes [S4]
- AI credits bf: 250 · 500 [S11]
- AI data use: yes [S8]
- AI disableable: yes [S20]
- AI email marketing plan: 12 · 100 [S1]
- AI features: search · reply · summarize · write [S20]
- AI footprint statement: no [S16]
- AI memory: Account settings · yes · consent [S7]
- AI optimizer: yes · 20 [S13]
- AI output ownership: yes [S8]
- AI services: yes [S8]
- AI tools: AI Builder · Hostinger Agent · AI Agents · Reach · Connector [S6]
- AI troubleshooting: 70 [S13]
- AI vps: AI-managed VPS [S14]

**Subprocessors**
- Idenfy: iDenfy · identity verification, biometric data during verification session [S7]
- Named: Amazon Web Services EMEA SARL · Google Cloud EMEA Limited · Cloudflare, Inc. · MailChannels Corporation · Proofpoint, Inc. · Anthropic Ireland, Limited · spectra tech, UAB · Vonage B.V. [S9]
- Nexos AI: nexos.ai · Oxylabs Studio AI · activate purchased services [S7]
- Ravelin: Ravelin · fraud prevention [S7]

**Support**
- 24 7: 24/7 · multilingual [S1]
- 24 7: 24/7 [S11]
- 24 7: yes [S13]
- 24 7: yes [S18]
- 24 7: 24/7 [S20]
- Agent response time: 30 [S3]
- Always available: 24/7 [S19]
- Availability: yes [S10]
- Availability: yes [S6]
- Availability: yes [S8]
- Channels: priority expert support on all listed plans · 24/7 [S2]
- Channels: AI chatbot · human chat [S14]
- Channels: VPS Tutorials and knowledge-base · Hostinger Academy · yes [S12]
- Hours: 24/7 [S4]
- Hours: 24/7 [S7]
- Hours: 24/7 [S14]
- Kodee AI: Kodee [S12]
- Languages: 30+ [S6]
- Live chat: yes [S1]
- Monitoring: round the clock [S11]
- Participant support: yes [S16]
- Priority: yes [S3]
- Priority: yes [S18]
- Resources: Hostinger Tutorials · Hostinger Academy [S1]
- Support hours: 24/7 [S3]

235 more facts on the canonical page: https://whats-best.ai/software/web-hosting/hostinger-web-hosting

## Questions

### Is Hostinger Web Hosting European?

Yes. whats-best.ai classifies Hostinger Web Hosting as EU-Made.

### Where does Hostinger Web Hosting store data?

Not stated on the vendor’s pages as of 1 Nov 2026.

### Does Hostinger Web Hosting have a free plan?

Not stated on the vendor’s pages as of 1 Nov 2026.

### What are the best alternatives to Hostinger Web Hosting?

As of 2 Nov 2026, the panel rates [Kinsta (3.5/5)](https://whats-best.ai/software/web-hosting/kinsta), [Raidboxes (3/5)](https://whats-best.ai/software/web-hosting/raidboxes) and [Infomaniak Web Hosting (3/5)](https://whats-best.ai/software/web-hosting/infomaniak-hosting) highest among the other 14 Web Hosting products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [Raidboxes](https://whats-best.ai/software/web-hosting/raidboxes) (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [Hostinger Web Hosting alternatives](https://whats-best.ai/software/web-hosting/hostinger-web-hosting/alternatives).

## What this page leaves out

- 58 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 23 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 4 data facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 4 hosting facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 3 integrations facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 2 compliance facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 2 legal facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 2 support facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 3 sovereignty dimensions could not be confirmed on the vendor’s own pages and are shown as unknown.

## Sources

- [S1] Vendor homepage (web hosting): https://www.hostinger.com/web-hosting (checked 2026-11-01)
- [S2] Features page (WordPress hosting): https://www.hostinger.com/wordpress-hosting (checked 2026-11-01)
- [S3] Features page (agency hosting): https://www.hostinger.com/pro (checked 2026-11-01)
- [S4] Pricing page: https://www.hostinger.com/pricing (checked 2026-11-01)
- [S5] Status page: https://statuspage.hostinger.com/ (checked 2026-11-01)
- [S6] About page: https://www.hostinger.com/about (checked 2026-11-01)
- [S7] Privacy policy: https://www.hostinger.com/legal/privacy-policy (checked 2026-11-01)
- [S8] Terms of service: https://www.hostinger.com/legal/universal-terms-of-service-agreement (checked 2026-11-01)
- [S9] Data processing agreement (dpa): https://www.hostinger.com/legal/dpa (checked 2026-11-01)
- [S10] Security / trust page: https://www.hostinger.com/legal/security-policy (checked 2026-11-01)
- [S11] Performance, uptime & infrastructure — found from sitemap: https://www.hostinger.com/php-hosting (checked 2026-11-01)
- [S12] Performance, uptime & infrastructure — found from sitemap: https://www.hostinger.com/vps/redis-hosting (checked 2026-11-01)
- [S13] Control panel, WordPress & developer tooling — found from sitemap: https://www.hostinger.com/de/wordpress-hosting (checked 2026-11-01)
- [S14] Control panel, WordPress & developer tooling — found from sitemap: https://www.hostinger.com/applications/sun-panel (checked 2026-11-01)
- [S15] Security, backups & recovery — found from sitemap: https://www.hostinger.com/free-ssl-certificate (checked 2026-11-01)
- [S16] Security, backups & recovery — found from sitemap: https://www.hostinger.com/hostinger-restore (checked 2026-11-01)
- [S17] Scaling, migration & exit — found from sitemap: https://www.hostinger.com/transfer-domain (checked 2026-11-01)
- [S18] Scaling, migration & exit — found from sitemap: https://www.hostinger.com/website-migration (checked 2026-11-01)
- [S19] Support, domains & email — found from sitemap: https://www.hostinger.com/tld/email-domain (checked 2026-11-01)
- [S20] Support, domains & email — found from sitemap: https://www.hostinger.com/business-email (checked 2026-11-01)
- [S21] Self-hosting / on-premises installation docs — found from the homepage: https://www.hostinger.com/self-hosted-n8n (checked 2026-11-01)

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Cite as: whats-best.ai, "Hostinger Web Hosting — Web Hosting", AI panel analysis, as of 2026-11-06. https://whats-best.ai/software/web-hosting/hostinger-web-hosting

Corrections: https://whats-best.ai/correct/1293?target=page