# Raidboxes — Web Hosting

Raidboxes by Raidboxes GmbH holds a panel rating of 3/5 from 6 AI judges (category median 3/5), as of 2026-11-02. Provenance: EU-Made; sovereignty: not determined.

- Vendor: Raidboxes GmbH (https://raidboxes.io/)
- Category: [Web Hosting](https://whats-best.ai/software/web-hosting.md)
- Provenance (editorial classification): EU-Made
- Canonical page: https://whats-best.ai/software/web-hosting/raidboxes
- Alternatives: https://whats-best.ai/software/web-hosting/raidboxes/alternatives ([markdown](https://whats-best.ai/software/web-hosting/raidboxes/alternatives.md))
- Data as of: 2026-11-06 · evaluated 2026-11-02 · oldest source captured 2026-11-01

**AI-generated.** Every score, rationale and verdict here is written by a panel of AI judges from public evidence — an analysis, not a hands-on test. Every fact quotes the vendor page it was read from. No score can be bought. How scores are made: https://whats-best.ai/methodology

## At a glance

- Vendor: Raidboxes GmbH
- Headquarters: Not stated on the vendor’s pages as of 1 Nov 2026
- Data hosting: Default not stated; pages mention Germany [S1]
- Free plan: Not stated on the vendor’s pages as of 1 Nov 2026
- Starting price: “statt 24,00 € 50% Rabatt 12,00 € pro Monat” (vendor’s words) [S2]

## The panel's verdict

Raidboxes GmbH of Münster sells managed WordPress hosting whose strongest area is management and developer tools, where scores cluster at 7: one-click staging with deployment in either direction between dev, staging and live, cloning and templates, single sign-on into every WordPress backend, SSH with WP-CLI and Git, and box transfer to the client while the agency stays admin. Support and service tops out at 6 — live chat daily from 8 to 22 in German and English with a stated response under ten minutes, but we found no public information on a phone channel. Performance and reliability, security and backups, and scaling and portability range from 6 to 7: the higher scores credit published per-plan resources and a free demo migration (a copy within two business days, no payment data required), though we found no public information on an uptime service credit or point-in-time restore. The clearest split is on sovereignty and pricing transparency (both ranging 6 to 7): the lower scores turn on captured pages giving different figures for identically named plans and for where hosting runs.

**Speaks for it:**
- One-click staging deploys in either direction between dev, staging and live.
- SSH with WP-CLI and Git, plus SFTP, phpMyAdmin and Adminer, is documented for direct access.
- A finished box can be transferred to the client while the agency stays admin, with bulk admin actions across boxes.
- A free demo migration builds a copy within two business days, with a 14-day trial and no payment data required.
- Daily automatic backups run on a dedicated, specially secured server with 7, 14 or 30 days retention depending on the plan.

**Held against it:**
- The terms make the customer responsible for their own backup copies, with restores only back onto the booked storage and no claim to backup media.
- We found no public information on an uptime guarantee with a service credit behind the stated 99.99 % figure.
- We found no public information on point-in-time restore of single files or tables, or a second backup location.
- We found no public information on the minimum term, setup fees or restore costs.
- The captured pages give different figures for identically named plans and for where hosting runs — the security page names Equinix in Düsseldorf while the privacy policy lists Amazon Web Services EMEA in Luxembourg and DigitalOcean LLC in the USA as hosting subprocessors.

**Best for:**
- You run an agency or freelance studio that builds WordPress sites and needs staging, cloning, templates, single sign-on and client handover in one dashboard.
- You want to move an existing WordPress site before paying — a copy on a temporary domain within two business days, 14 days to test, no payment data required.
- You need a host that publishes concrete per-plan limits (vCores, RAM, SSD, Varnish cache size) instead of 'unlimited'.
- You want a German contracting entity (Raidboxes GmbH, commercial register HRB 16184) with a published subprocessor list naming providers, locations and safeguards.

**Avoid if:**
- You must be able to take backups away on media — the terms grant restoration only back onto the booked storage, with no claim to backup media.
- You need one consistent published price per plan for a multi-year cost computation — the captured pages give different figures for identically named plans.
- Your compliance review requires a single documented hosting location — the captured pages give different figures for where hosting runs.
- You need support outside the daily 8-to-22 live-chat window, such as overnight incident response.

## Scores by judge and criterion

Scores out of 5, each judge scoring independently against the published rubric (v1). "n/r" = not rated: the vendor publishes no price, or the judge found no public information on that criterion.

| Criterion | The Agency Lead | The Small-Business Owner | The Shop Operator | The Freelance App Developer | The Data Protection Officer | The Skeptic |
| --- | --- | --- | --- | --- | --- | --- |
| Performance, uptime & infrastructure | 3.5/5 | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 |
| Control panel, WordPress & developer tooling | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 | 3.5/5 |
| Security, backups & recovery | 3/5 | 3/5 | 3/5 | 3/5 | 3.5/5 | 3/5 |
| Scaling, migration & exit | 3/5 | 3/5 | 3/5 | 3.5/5 | 3/5 | 3/5 |
| Support, domains & email | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 |
| European sovereignty | 3.5/5 | 3/5 | 3/5 | 3.5/5 | 3.5/5 | 3.5/5 |
| Pricing transparency | 3.5/5 | 3/5 | 3/5 | 3.5/5 | 3.5/5 | 3.5/5 |
| **Weighted verdict** | **3.5/5** | **3/5** | **3/5** | **3.5/5** | **3.5/5** | **3/5** |

### The judges

- **The Agency Lead** (v1.0): Runs a fifteen-person web agency that hosts sixty client sites, most on WordPress, some on TYPO3 and two WooCommerce shops. Every site is one more login, one more update window and one more call when it breaks. Wants one panel with client projects, staging and push to live, backups they can restore without opening a ticket, roles for freelancers, a way to hand a project and its invoice to the client, and a price per site that does not double after the first year.
- **The Small-Business Owner** (v1.0): Owns a heating and plumbing firm with twelve staff, a WordPress site a nephew built and twelve mailboxes on the same contract. Does not know what PHP is and does not want to learn it. When the site shows a warning or the mail stops, they need someone on the phone in German the same day, backups that the support can restore, and an invoice that matches the price on the website, year after year.
- **The Shop Operator** (v1.0): Runs a Shopware shop for coffee equipment with 4,000 orders a month and a Black Friday that brings ten times the usual traffic in one weekend. Every minute offline is lost revenue and a lost ad budget. Reads the resources per tariff, the caching and the SLA before the price, wants to scale for one weekend without moving the shop, and wants yesterday's database back within the hour if an update goes wrong.
- **The Freelance App Developer** (v1.0): Freelance developer who builds Laravel and Node apps for small clients and runs them for years afterwards. Deploys from Git, needs SSH, Composer, cron, queues and a current PHP version, and sets servers up from scripts rather than by clicking. Wants an API and a CLI that cover servers, snapshots, firewalls and DNS, resource limits stated in numbers, and a stack that runs anywhere else if the client ever moves.
- **The Data Protection Officer** (v1.0): External data protection officer for a group of medical practices and two law firms whose sites take appointment requests and contact forms. Reads the DPA, the subprocessor list and the certifications before anything else: where the servers and the backups are, which group company outside the EU can reach them, how customers are isolated from each other, and when data is deleted after the contract ends.
- **The Skeptic** (v1.0): Has seen "unlimited" storage end at an inode limit in the small print, "99.9 % uptime" with no credit when it was missed, "free daily backups" that only the support could restore for a fee, and a tariff from 1 € that cost eight times as much in the second year. Asks what the limits are in numbers, what the SLA pays, who can reach the data, and what it costs to take everything and leave.

## European sovereignty — proven facts

Built only from facts on the vendor's own pages; a dimension we could not prove is left open, never scored as zero. Headline: not determined.

| Dimension | Finding | Points | Source |
|---|---|---|---|
| Legal entity | Not determined | — | — |
| Hosting location | Not determined | — | — |
| Hosting options | Not determined | — | — |
| Open source | Not determined | — | — |
| Data processing agreement | Not determined | — | — |
| Transfer impact assessment | Not determined | — | — |

## Key facts

Each fact is the vendor's own statement, cited to the source page it was read from ([S*n*] → Sources).

**Compliance**
- Cookie consent: yes [S10]
- Cyber essentials: yes [S5]
- Datacenter: Düsseldorf · Equinix [S5]
- Datacenter certifications: Cyber Essentials · PCI DSS · SOC 1 Type II · SOC 2 Type II [S16]
- Datacenter environment certifications: ISO 14001 · ISO 50001 · EU Code of Conduct · Climate Neutral Data Center Pact [S16]
- Datacenter operations certifications: ISO 22301 · ISO 45001 · ISO 9001 [S16]
- Encryption: yes [S10]
- GDPR: yes [S1]
- GDPR: yes [S5]
- GDPR: FAQ mentions GDPR (DSGVO) compliance question [S7]
- GDPR: 100% GDPR-compliant [S16]
- ISO 14001: yes [S5]
- ISO 22301: yes [S5]
- ISO 27001: yes [S5]
- ISO 27001: yes [S16]
- ISO 45001: yes [S5]
- ISO 50001: yes [S5]
- ISO 9001: yes [S5]
- Pci dss: yes [S5]
- Soc1 type2: yes [S5]
- SOC 2 type2: yes [S5]
- User rights: access · rectification · erasure · restriction · objection · data_portability [S10]
- Vdp: yes [S5]
- Vulnerability disclosure: yes [S16]

**Data**
- Backup release: no · yes [S11]
- Customer backup responsibility: yes [S11]
- Retention policy: personal data deleted when no longer necessary for the purpose [S10]

**Hosting**
- Datacenter: Düsseldorf · Equinix [S16]
- German servers: daily · German · yes [S8]
- German servers: daily · Germany · yes [S17]
- Server location: Germany [S1]
- Server location: Deutschland [S5]
- Server location: Deutschland [S7]
- Server location: Germany [S16]

**Integrations**
- Backups separated: Backup-Trennung von Live Website [S5]
- Domain email bookable: yes [S2]
- Recaptcha protected: form protection · Google reCAPTCHA [S8]

**Legal**
- Address: 48153 · Münster · Hafenstraße 32 · Raidboxes GmbH [S20]
- Address: 48153 · Münster · Hafenstraße 32 [S9]
- Cancellation contact: support@raidboxes.io · Raidboxes GmbH · Hafenstraße 32, 48153 Münster [S18]
- Commercial register: Amtsgericht Münster · HRB 16184 [S9]
- Company: Hafenstraße 32, 48153 Münster · Raidboxes GmbH [S11]
- Content responsible: Frau L. Krönke · § 18 Abs. 2 Medienstaatsvertrag [S9]
- Contract text storage: yes · no [S11]
- Controller: Hafenstraße 32, 48153 Münster · Raidboxes GmbH · datenschutz@raidboxes.de [S10]
- Data act terms: yes · EU 2023/2854 [S11]
- Dispute resolution: participates_in_consumer_arbitration": false} [S9]
- Domain revocation excluded: no · yes [S18]
- Dsa report form: https://raidboxes.io/abuse-formular/ · yes · EU 2022/2065 Art. 16 [S11]
- Entity name: Raidboxes GmbH [S9]
- Force majeure termination: 7 · 1 [S11]
- Invoicing: download in dashboard [S11]
- Liability cap: gross negligence · intent · guarantee · injury to life/body/health · product liability act · capped at foreseeable damage at contract conclusion [S11]
- Ods not participating: no [S11]
- Refund deadline days: yes · 14 [S18]
- Revocation methods: web form · email · mail [S18]
- VAT id: DE306895091 [S9]
- Withdrawal period days: receipt of order confirmation by e-mail · no · 14 [S18]

**Pricing**
- Addon accessibility widget: EUR · 5 [S2]
- Addon compliance manager: EUR · 5 [S2]
- Addon domain: EUR · 1.5 [S2]
- Addon email: EUR · 3 [S2]
- Addon microsoft365: EUR · 4.67 [S2]
- Addon performance plugin: EUR · 1.5 · 2.5 · 2.5 · 5 · 7.5 · 10 [S2]
- Addon redis: prices listed for subset of plans · EUR · 3 · 10 [S2]
- Addon ssd extension: EUR · 5 [S2]
- Addon staging: Fully Managed · 2.5 · 2.5 · included · 2.5 · 5 · 10 [S2]
- All plan prices: 32.5 · 9 · 65 · 12 · 95 · 17.5 · monthly · EUR [S2]
- Billing timing: start of billing period [S11]
- Business: 10 [S13]
- Business xl: 15 [S13]
- Business xxl: 20 [S13]
- Demo migration free: 0 · no [S17]
- Demo trial length: 14 [S8]
- Demo trial no payment data: yes · no [S8]
- Discount black friday: 50 [S1]
- Discount new customers: new customers · 50 [S2]
- Discount terms: 30.12.2026 · 12 · 50 · 10 [S1]
- Dynamicplus pro: 10 [S12]
- Dynamicplus starter: 3 [S12]
- Enterprise: 25 [S13]
- Enterprise xl: 30 [S13]
- Fully managed: Fully Managed · monthly · 35 · 17.5 [S1]
- Fully managed specs: 4 · 10 · 2 · 2 · 30 [S1]
- Fullymanaged price: EUR · 17.5 · 35 [S2]
- Fullymanaged resources: 4 · 10 · 2 · 1024 · 30 [S2]
- Mini: Mini · monthly · 18 · 9 [S1]
- Mini: 1.5 [S13]
- Mini price: EUR · 9 · monthly · 18 [S2]
- Mini resources: 2 · 5 · 1 · 128 · 7 [S2]
- Mini specs: 2 · 5 · 1 · 1 · 7 [S1]
- New customer discount: Neukund:innen · 50 [S3]
- New customer discount: 50 [S15]
- No cancellation required: no · no [S17]
- Plan cpu: 1 · 2 · 2 · 4 · 4 · 6 · shared · shared · shared · shared · dedicated · dedicated [S2]
- Plan ram: 2 · 4 · 4 · 8 · 8 · 12 [S2]
- Pro: 5 [S13]
- Pro xl: 7.5 [S13]

**Product**
- Activation: button in Box dashboard [S12]
- Admin features: Admin-Funktionen (auch Bulk Aktionen) · Box Übertragungen · Entwickler-Tools [S7]
- Agency offering: agency hosting, reseller discounts, referral program, partner program [S8]
- AI agent frontend edits: yes [S3]
- AI site assistant features: Layouts · Texte · Bilder · Plugin Vorschläge [S3]
- AI site assistant features: layouts · texts · images · plugin suggestions · yes [S15]
- AI website builder: AI Website Builder [S1]
- AI website builder: yes [S3]
- AI website builder: yes [S15]
- Auto updates: yes [S2]
- Automated features: Backups · Updates · Wartung [S1]
- Automatic plugin theme updates: yes · yes [S3]
- Automatic plugin theme updates: yes · yes [S15]
- Automatic updates: yes [S5]
- Automatic updates: WordPress · plugins · themes · yes [S16]
- Avg load time after migration: average load time of optimized websites; depends on theme, plugins, images, external scripts · 0.8 [S8]
- Backend stat: 95 [S17]
- Backup savings: integriertes Backup System · 170 [S7]
- Backup separation: backup separation from live website [S16]
- Backups: regular · yes [S11]
- Bulk actions: yes [S3]
- Bulk actions: yes [S15]
- Cancellation: yes [S12]
- Cdn: Integrated global CDN, Core Web Vitals improvement, HTTP/2 support, asynchronous font loading [S13]
- Clone and templates: yes [S3]
- Commission model: yes · Kund:in [S7]
- Compliance addon: erkennt und behebt Datenschutzrisiken automatisch · yes [S5]
- Compliance addon: yes · yes [S16]
- Container isolation: yes [S16]
- Customer count: 18000 [S1]
- Customer count: over 18,000 customers [S3]
- Customer count: 18,000+ [S8]
- Daily auto backups: nightly · yes [S3]
- Daily automatic backups: yes · daily overnight [S15]
- Dashboard management: updates · backups · staging · website cloning [S16]
- Databases: 1 [S2]
- Dedicated box resources: no · yes [S4]
- Demo full features: trial runs with full feature set, not a stripped-down version [S8]
- Demo migration: demo migration · yes · 14 [S17]
- Demo migration: yes [S19]

**Subprocessors**
- 2FA: two-factor authentication · Twilio Ireland Limited, Ireland [S10]
- Booking: appointment booking · Calendly, LLC, USA [S10]
- Error tracking: error monitoring · Sentry Inc., USA [S10]
- Esignature: electronic signature · DocuSign, Inc., USA [S10]
- Hosting: web hosting · Amazon Web Services EMEA SARL, Luxembourg [S10]
- Hosting digitalocean: web hosting · DigitalOcean, LLC, USA [S10]
- Hosting safeguards: EU Standard Contractual Clauses · EU-US Data Privacy Framework [S10]
- Live chat: live chat / support · Intercom, Inc., USA, and Intercom R&D Unlimited Company, Ireland [S10]

**Support**
- Availability hours: daily · 22 · 8 · 365 [S6]
- Channels nav: Live Chat, Help center, System status, Terminate contract, Revoke contract, Whistleblower form, Vulnerability Disclosure Program [S20]
- Comparison others paid: yes · yes [S6]
- Comparison response time: Raidboxes response in minutes [S19]
- Consultation availability: 8 a.m. to 10 p.m. daily · live chat [S19]
- Consultation scope: covers pricing plans, technical options, urgent website issues, WordPress migration [S19]
- Customer count: 18000 [S6]
- Demo migration offer: Demo migration offered [S6]
- Discount new customers: new customers · 50 [S6]
- Experts hours: daily 8:00–22:00 [S8]
- Help center: yes [S19]
- Help center: yes [S20]
- Hours: 8-22 Uhr · 365 [S1]
- Hours: Mon-Fri · 09:00-18:00 · yes [S11]
- Hours: 8 a.m. to 10 p.m. [S17]
- Hours: 8 a.m. to 10 p.m. · 365 [S19]
- Included free: yes · no [S6]
- Included free: no · yes [S19]
- Included in hosting: yes [S6]
- Languages: German · English [S6]
- Languages: German · English [S19]
- Live chat: live chat · 8 a.m. to 10 p.m. · under 10 minutes [S16]
- Live chat: live chat · help center · system status page [S17]
- Live chat hours: yes · 8-22 · <10 [S3]
- Live chat hours: 8-22 daily · under 10 minutes [S4]
- Live chat hours: 8-22 Uhr täglich · unter 10 Minuten [S5]
- Live chat hours: live chat · 8 a.m. to 10 p.m. · 10 [S15]
- Live chat hours: yes · 8 a.m. to 10 p.m. · live chat · yes [S20]
- Live chat response time: live chat · 10 [S19]
- Livechat comparison response: 10 [S6]
- Livechat response time: live chat · 10 [S6]
- No bots tickets: no · WordPress · WooCommerce · no [S6]
- Performance addon hours: Support around the clock [S13]
- Premium option: premium support option raised in FAQ (answer not shown on page) [S19]
- Rating: 239 · 4.6 · Google [S2]
- Rating: 239 · 4.6 · Sehr gut [S6]
- Reaction time: Live-Chat · 10 [S1]
- Reseller benefits: agencies and freelancers · volume discounts · free dev environments · central multi-client management · personal agency/partner support [S2]
- Response time: 8 bis 22 Uhr · yes · Deutsch · Englisch · 5 · yes [S7]
- Sales appointment: book appointment · yes [S20]

150 more facts on the canonical page: https://whats-best.ai/software/web-hosting/raidboxes

## Questions

### Is Raidboxes European?

Yes. whats-best.ai classifies Raidboxes as EU-Made.

### Where does Raidboxes store data?

The default storage location for customer data is not stated on the vendor’s pages as of 1 Nov 2026. The vendor’s pages mention Germany as hosting location, per [the vendor’s page captured 1 Nov 2026](https://whats-best.ai/evidence/14558).

### Does Raidboxes have a free plan?

Not stated on the vendor’s pages as of 1 Nov 2026.

### What are the best alternatives to Raidboxes?

As of 2 Nov 2026, the panel rates [Kinsta (3.5/5)](https://whats-best.ai/software/web-hosting/kinsta), [Infomaniak Web Hosting (3/5)](https://whats-best.ai/software/web-hosting/infomaniak-hosting) and [webgo Webhosting (3/5)](https://whats-best.ai/software/web-hosting/webgo) highest among the other 14 Web Hosting products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is [Infomaniak Web Hosting](https://whats-best.ai/software/web-hosting/infomaniak-hosting) (UK / wider Europe). Ratings are the AI panel’s opinion, formed from public evidence: [how scores are made](https://whats-best.ai/methodology#ordering). The full list, with European products first: [Raidboxes alternatives](https://whats-best.ai/software/web-hosting/raidboxes/alternatives).

## Head-to-head

- [Raidboxes vs Kinsta](https://whats-best.ai/compare/kinsta-vs-raidboxes.md)

## What this page leaves out

- 7 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 6 legal facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 2 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 2 subprocessors facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material.
- 1 compliance fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 1 support fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material.
- 2 sovereignty dimensions could not be confirmed on the vendor’s own pages and are shown as unknown.

## Sources

- [S1] Vendor homepage: https://raidboxes.io/ (checked 2026-11-01)
- [S2] Pricing page: https://raidboxes.io/wordpress-hosting-pricing/ (checked 2026-11-01)
- [S3] Features page (WordPress management): https://raidboxes.io/platform/wordpress-management/ (checked 2026-11-01)
- [S4] Features page (performance): https://raidboxes.io/platform/wordpress-performance/ (checked 2026-11-01)
- [S5] Features page (security): https://raidboxes.io/platform/wordpress-security/ (checked 2026-11-01)
- [S6] Support page: https://raidboxes.io/platform/wordpress-support/ (checked 2026-11-01)
- [S7] Features page (agencies): https://raidboxes.io/hosting-for-agencies/ (checked 2026-11-01)
- [S8] Features page (free migration): https://raidboxes.io/free-wordpress-migration/ (checked 2026-11-01)
- [S9] Legal notice: https://raidboxes.io/legal/legal-notice/ (checked 2026-11-01)
- [S10] Privacy policy: https://raidboxes.io/legal/privacy/ (checked 2026-11-01)
- [S11] Terms of service: https://raidboxes.io/legal/terms/ (checked 2026-11-01)
- [S12] Performance, uptime & infrastructure — found from sitemap: https://raidboxes.io/en/redis-cache-add-on/ (checked 2026-11-01)
- [S13] Performance, uptime & infrastructure — found from sitemap: https://raidboxes.io/en/performance-add-on/ (checked 2026-11-01)
- [S14] Control panel, WordPress & developer tooling — found from sitemap: https://raidboxes.io/en/staging-add-on/ (checked 2026-11-01)
- [S15] Control panel, WordPress & developer tooling — found from sitemap: https://raidboxes.io/en/platform/wordpress-management/ (checked 2026-11-01)
- [S16] Security, backups & recovery — found from sitemap: https://raidboxes.io/en/platform/wordpress-security/ (checked 2026-11-01)
- [S17] Scaling, migration & exit — found from sitemap: https://raidboxes.io/en/free-wordpress-migration/ (checked 2026-11-01)
- [S18] Scaling, migration & exit — found from sitemap: https://raidboxes.io/en/legal/cancellation/ (checked 2026-11-01)
- [S19] Support, domains & email — found from sitemap: https://raidboxes.io/en/platform/wordpress-support/ (checked 2026-11-01)
- [S20] Support, domains & email — found from sitemap: https://raidboxes.io/en/company/contact/ (checked 2026-11-01)

---

Cite as: whats-best.ai, "Raidboxes — Web Hosting", AI panel analysis, as of 2026-11-06. https://whats-best.ai/software/web-hosting/raidboxes

Corrections: https://whats-best.ai/correct/1290?target=page