Privacy policy — Chargebee

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• Entity name Report an error

  “CHARGEBEE INC. (“Chargebee”, "We", "Us" or "Our") respects Your privacy”

• Entity address Report an error

  “Chargebee Inc. 909 Rose Avenue, Suite 950, North Bethesda, MD 20852”

• Effective date Report an error

  “Effective Date: 15 February 2026”

• EU representative Report an error

  “Chargebee B.V. Piet Heinkade 55 1019GM Amsterdam Netherlands”

• UK representative Report an error

  “Prighter Group Contact at https://app.prighter.com/portal/11233392051”

• Privacy contact email Report an error

  “privacy@chargebee.com”

• Dpf certification Report an error

  “Chargebee participates in and complies with the EU-U.S. Data Privacy Framework (“EU-U.S. DPF”), the UK Extension to the EU-U.S. Data Privacy Framework and the Swiss-U.S. Data Privacy Framework (“Swiss-U.S. DPF”) as set forth by the U.S. Department of Commerce.”

• International transfer safeguards Report an error

  “We will rely on frameworks or measures designed to provide appropriate safeguards in compliance with applicable laws, such as execution of Standard Contractual Clauses, binding corporate rules, or another framework deemed adequate by relevant regulators”

• Processing locations Report an error

  “We may process Your personal information outside the jurisdiction in which You are located, including in the United States, European Union, India, Australia.”

• Retention policy Report an error

  “We retain Your personal information for as long as required to satisfy the purpose of collection and processing, as required to fulfill Our legal obligations as well as for enforcing Our agreements.”

• Deletion after retention Report an error

  “Typically after expiry of the applicable retention periods, Your personal information will be deleted, unless such deletion is rendered impractical or unreasonably burdensome due technical or other reasons”

• Security measures Report an error

  “We implement commercially reasonable security measures designed to ensure a level of security appropriate to the risks to Your personal data.”

• Tracking technologies Report an error

  “Our Websites and products may use technologies like cookies (which are small files placed on the hard drive of Your device to store data that can be recalled by Our Websites and products), session replay, pixels, web beacons, and other online tracking technologies to automatically collect information about You.”

• AI processing Report an error

  “We may use artificial intelligence and machine learning capabilities offered by third parties as well as those built by Us in order to process Your personal information for the purposes set out above.”

• Analytics google Report an error

  “We may use analytics technologies like Google Analytics to learn more about how You use Our Websites and products.”

• CCPA sale of data Report an error

  “CCPA defines “sale” very broadly and We may be considered as “selling” personal information as that term is defined in the CCPA through Our use of third-party analytics and advertising cookies.”

• Gpc support Report an error

  “We have configured Our websites to process opt-out preference signals (i.e., Global Privacy Control) that may allow You to inform Us of Your desire to opt out of sales or sharing”

• Dnt not recognized Report an error

  “Currently, Our Website, products and services do not recognize “Do Not Track” signals.”

• Children policy Report an error

  “Our Website is not intended for use by individuals under the age of 18 years or who are otherwise considered as minors under the law they are subject to, and consequently, such individuals are prohibited from using Our Website or engaging with Us.”

• Controller vs processor scope Report an error

  “The nature of Our business may require Us to process personal information on behalf of and at the direction of Our customers. This Privacy Notice does not apply to such activities or personal information.”

• Sites covered Report an error

  “www.chargebee.com, www.brightback.com, www.rev-lock.com, www.numberz.co and https://inai.io/”

• Ftc jurisdiction Report an error

  “The Federal Trade Commission has jurisdiction over Chargebee’s compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF.”

• Change notification Report an error

  “If We make any material changes adversely affecting Your rights, We may notify You (for example, by means of a notice or banner on this website, or where You are a customer of Chargebee, by sending a notice to an email address associated with Your account, or through an in-product banner or notification).”

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